H10 Tenerife Playa
US$ 163
/noite
Média para novembro
Preços para H10 Tenerife Playa
Selecione datas para ver preços e disponibilidade
US$ 163
/noite
Média para novembro
Preços médios mensais
Em H10 Tenerife Playa, o preço por noite é, em média, US$ 108 no mês mais barato (junho) e US$ 193 no mês mais caro (dezembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 164 |
| fevereiro | US$ 165 |
| março | US$ 158 |
| abril | US$ 137 |
| maio | US$ 120 |
| junho | US$ 108 |
| julho | US$ 137 |
| agosto | US$ 173 |
| setembro | US$ 156 |
| outubro | US$ 136 |
| novembro | US$ 163 |
| dezembro | US$ 193 |
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nov. · US$ 163
N
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Mais caro: dezembro (aprox. US$ 193)
Mais barato: junho (aprox. US$ 108)
Sobre este alojamento
Alivie o stress com massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 2 piscinas exteriores, Sauna e uma sala de fitness. Wi-fi grátis, serviços de conc...
Comodidades
Alivie o stress com massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 2 piscinas exteriores, Sauna e uma sala de fitness. Wi-fi grátis, serviços de concierge e uma sala de jogos são algumas das comodidades adicionais disponíveis este hotel.
Comodidades para negócios
As principais comodidades incluem acesso à internet com fios grátis, um business center e um serviço de limpeza a seco. Planeia um evento em Puerto de la Cruz? este hotel dispõe de uma zona para conferências e de uma sala de reuniões, com uma área total de 139 metros quadrados.
Restaurante
Para saciar a sede e descontrair no final do dia, dirija-se ao bar/lounge ou ao bar junto à piscina. Este hotel serve pequenos-almoços buffet diariamente entre as 7:00 e as 10:00 mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 324 quartos com ar condicionado, um minibar e um televisor de ecrã plano. As unidades contam com uma varanda. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho estão equipadas com uma combinação polibã/banheira e secadores de cabelo.
Localização
Uma estadia nH10 Tenerife Playa coloca-o no coração de Puerto de la Cruz, a alguns passos de Praia Martiánez e de Praia Martianez. Este hotel está a 26,9 km (16,7 mi) de Parque Nacional de Teide e a 0,1 km (0,1 mi) de Piscinas do Lago Martianez.
O que há nas proximidades
Praia Martiánez(0.1 milhas)
Praia Martianez(0.1 milhas)
Piscinas do Lago Martianez(0.1 milhas)
Casino de Puerto de la Cruz(0.1 milhas)
Centro Comercial Martianez(0.2 milhas)
Passeio de San Telmo(0.2 milhas)
Praia de San Telmo(0.3 milhas)
Praias de Tenerife(0.3 milhas)
Sitio Litre Garden(0.5 milhas)
Câmara Municipal de Puerto de La Cruz(0.5 milhas)
Igreja de Nuestra Senora de la Pena de Francia(0.5 milhas)
Iglesia de San Juan Bautista(0.5 milhas)
Museo de Arte Contemporáneo Eduardo Westerdahl(0.6 milhas)
Sala Timanfaya(0.6 milhas)
Jardim Aquático(0.6 milhas)
Santa Cruz de Tenerife (TFN-Tenerife do Norte)(17 milhas)
Tenerife (TFS-Tenerife do Sul)(56.6 milhas)
Restaurante
Piscina
Quartos de não fumadores
Serviço de quartos
Balcão de turismo
Limpeza a seco
Localização
Avenida de Colón, 12, Porto da Cruz, Ilhas Canárias, Espanha
Praia Martiánez (0.1 milhas)
Praia Martianez (0.1 milhas)
Piscinas do Lago Martianez (0.1 milhas)
Casino de Puerto de la Cruz (0.1 milhas)
Centro Comercial Martianez (0.2 milhas)
Passeio de San Telmo (0.2 milhas)
Opções de quartos
5
Quarto Duplo, varanda (2 adults and 1 child)
Detalhes do quarto
2 Camas Individuais
1 Cama De Casal
Dormidas 2
237 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Duplo Superior (3 adults)
Detalhes do quarto
1 Cama De Casal
2 Camas Individuais
Dormidas 3
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
5
Quarto Duplo Superior, vista para o mar (2 adults and 1 child)
Detalhes do quarto
1 Cama De Casal
2 Camas Individuais
Dormidas 2
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
Quarto Familiar, vista para a piscina (2 adults and 1 child)
Detalhes do quarto
2 Camas Individuais
Dormidas 2
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Duplo Básico (No Balcony)
Detalhes do quarto
1 Cama De Casal
Dormidas 2
194 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
6
Quarto Duplo, varanda, vista para o mar
Detalhes do quarto
1 Cama De Casal
1 Cama Individual
Dormidas 2
237 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Duplo Superior (2 adults and 1 child)
Detalhes do quarto
1 Cama De Casal
2 Camas Individuais
Dormidas 2
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
7
Quarto Duplo, varanda, vista para o mar (3 adultos)
Detalhes do quarto
1 Cama De Casal
2 Camas Individuais
Dormidas 3
237 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Quarto Duplo, varanda
Detalhes do quarto
1 Cama De Casal
2 Camas Individuais
Dormidas 2
237 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Quarto Duplo, varanda (3 adults)
Detalhes do quarto
2 Camas Individuais
1 Cama De Casal
Dormidas 3
237 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
6
Quarto Familiar, vista para a piscina
Detalhes do quarto
2 Camas Individuais
e 1 Sofá-Cama
Dormidas 2
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Quarto, varanda (Privilege)
Detalhes do quarto
1 Cama De Casal
Dormidas 2
237 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Duplo Superior para 1 Pessoa
Detalhes do quarto
1 Cama De Casal
2 Camas Individuais
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Quarto Duplo para 1 Pessoa, varanda
Detalhes do quarto
1 Cama De Casal
2 Camas Individuais
237 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Duplo Superior
Detalhes do quarto
1 Cama De Casal
2 Camas Individuais
Dormidas 2
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
4
Quarto Individual Básico (No Balcony)
Detalhes do quarto
1 Cama Individual
194 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Quarto Duplo Superior, vista para o mar
Detalhes do quarto
1 Cama De Casal
2 Camas Individuais
Dormidas 2
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
Quarto Duplo Superior para 1 Pessoa, vista para o mar
Detalhes do quarto
1 Cama De Casal
2 Camas Individuais
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Quarto Duplo Superior, vista para o mar (3 adults)
Detalhes do quarto
2 Camas Individuais
1 Cama De Casal
Dormidas 3
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
Quarto Duplo, varanda, vista para o mar (2 adults and 1 child)
Detalhes do quarto
1 Cama De Casal
2 Camas Individuais
Dormidas 2
237 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
6
Quarto Familiar, vista para a piscina (3 adults)
Detalhes do quarto
2 Camas Individuais
e 1 Sofá-Cama
Dormidas 3
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
6
Quarto Duplo para 1 Pessoa, varanda, vista para o mar
Detalhes do quarto
2 Camas Individuais
1 Cama De Casal
237 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre H10 Tenerife Playa
8
Bom
Com base em 1.689 avaliações verificadas
Quem se hospeda aqui?
Negócios
1%
Casal
60%
Família
25%
Grupos
8%
Individual
4%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No H10 Tenerife Playa, os viajantes elogiam a localização à beira-mar, central, e a equipe simpática e prestativa, enquanto o feedback sobre os quartos e as instalações é misto, com relatos de decoração desatualizada, problemas de manutenção e com o ar condicionado, juntamente com belas vistas para o oceano e áreas de piscina convidativas.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No H10 Tenerife Playa, os viajantes elogiam a localização à beira-mar, central, e a equipe simpática e prestativa, enquanto o feedback sobre os quartos e as instalações é misto, com relatos de decoração desatualizada, problemas de manutenção e com o ar condicionado, juntamente com belas vistas para o oceano e áreas de piscina convidativas.
A comida é amplamente apreciada, com várias avaliações destacando buffets de qualidade e variedade, embora alguns tenham achado os pratos sem graça ou as opções de lanches do sistema tudo incluso limitadas e menos saudáveis. As instalações recebem avaliações mistas: piscinas agradáveis, mas com poucas espreguiçadeiras e a prática de reservar toalhas cedo, entretenimento noturno agradável e estacionamento perto do hotel difícil ou caro. As impressões de limpeza variam de muito limpo a áreas que precisam de melhor manutenção, com relatos ocasionais de odores ou pragas. No geral, espere uma estadia bem localizada com serviço atencioso, boas vistas e comodidades, mas com toques desatualizados e algumas inconsistências.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As piscinas são agradáveis, mas podem parecer lotadas com espreguiçadeiras limitadas e a prática de reservar toalhas cedo; o entretenimento noturno é apreciado. O estacionamento perto do hotel é difícil ou pago fora do local, e a piscina não é aquecida.
Avaliações dos hóspedes relacionadas
4
Carolyn
5 de jan. de 2026
·
A estadia foi de 2 noites
Good parts; check in and breakfast Poor parts; The room - the room we were given was in an annexe away from the main building. The room was large and clean but neglected. The furnishings were stained, the windows dirty. The room is devoid of colour and has some sort of textured wall paint circa 1979. The bathroom suffered from the same issues and the tiles tolesand fitments are also old and somewhat worn. The balcony looks on to an air conditioning unit but you can at least see the actual hotel to see what you're missing. The whole annexe overlooks a busy road, is noisy at night and needs all of it needs refurbishment. The rooms in question are 339 - 342 approximately. Another note, the pools looked nice (weather not good enough to use them) but there are definitely not enough sunbeds if the hotel is at capacity - be prepared for 6am towel wars. Didn't use the hotel bars. texruee
Good parts; check in and breakfast Poor parts; The room - the room we were given was in an annexe away from the main building. The room was large and clean but neglected. The furnishings were stained, the windows dirty. The room is devoid of colour and has some sort of textured wall paint circa 1979. The bathroom suffered from the same issues and the tiles tolesand fitments are also old and somewhat worn. The balcony looks on to an air conditioning unit but you can at least see the actual hotel to see what you're missing. The whole annexe overlooks a busy road, is noisy at night and needs all of it needs refurbishment. The rooms in question are 339 - 342 approximately. Another note, the pools looked nice (weather not good enough to use them) but there are definitely not enough sunbeds if the hotel is at capacity - be prepared for 6am towel wars. Didn't use the hotel bars. texruee
8
thierry andré
5 de set. de 2025
·
A estadia foi de 9 noites
Pas de parking et impossible de se garer dans les rues à côté de l hôtel , c'est très dommage que l'hôtel permette à des clients de mettre leur serviette sur un transat de la piscine, et ce dès l'ouverture , pour le réserver toute la journée alors qu'ils ne sont pas là.
Pas de parking et impossible de se garer dans les rues à côté de l hôtel , c'est très dommage que l'hôtel permette à des clients de mettre leur serviette sur un transat de la piscine, et ce dès l'ouverture , pour le réserver toute la journée alors qu'ils ne sont pas là.
8
Patrick
31 de ago. de 2024
·
A estadia foi de 10 noites
Das Personal war nett. Das Essen ausreichend und gut. Die Animation hat uns sehr gut gefallen, auch der Pool war schön. Leider ist das Hotel veraltet und die Sauberkeit nicht ganz so gegeben. Die Knöpfe und Anzeigen im Aufzug waren in sehr schlechtem Zustand. Der Speisesaal war leider nicht so richtig sauber. Der Boden war sehr rutschig und wurde nur einmal in der Woche gewischt. Das Bett war angenehm und sauber, die Zimmer waren allerdings nicht so ganz sauber. Trotzdem war das Personal immer freundlich und zuvorkommend.
Das Personal war nett. Das Essen ausreichend und gut. Die Animation hat uns sehr gut gefallen, auch der Pool war schön. Leider ist das Hotel veraltet und die Sauberkeit nicht ganz so gegeben. Die Knöpfe und Anzeigen im Aufzug waren in sehr schlechtem Zustand. Der Speisesaal war leider nicht so richtig sauber. Der Boden war sehr rutschig und wurde nur einmal in der Woche gewischt. Das Bett war angenehm und sauber, die Zimmer waren allerdings nicht so ganz sauber. Trotzdem war das Personal immer freundlich und zuvorkommend.
8
Caroline
29 de jan. de 2025
·
A estadia foi de 14 noites
The majority of staff were really helpful and kind and added to my solo visit. Despite mynoriginal booking needsbbeing clear and speaking in advance with the hotels reservations i was given a room on the 8th floor with mainly a street view on arrival. It was late so i took it. The next i day moved to suit my needs and disabilities. The room was comfortable, but i had to get my AC fixed. Despite being all inclusive it did not include tea/coffee etc in the room and i had to pay extra for this. The pool area is very nice and kept well. The pool bar is welcoming. However the all inclusive food offering is not good. It's all chicken nuggets, chips and burgers. A side salad is the only healthy option. There are different menus for different classes of guests. The food in the buffet was decent, but again the healthy options for lunch and dinner were from the grill and salad. A lot of food was deep fried or in rich sauces. So hard for us on a healthy eating regime. Breakfast dud provide a reasonable selection of healthy food. The location was excellent along the seafront. These was music/entertainment most evenings in the bar area. The hotel doesn't provide a transfer service. A taxi from/to the South Airport is €140 each way.
The majority of staff were really helpful and kind and added to my solo visit. Despite mynoriginal booking needsbbeing clear and speaking in advance with the hotels reservations i was given a room on the 8th floor with mainly a street view on arrival. It was late so i took it. The next i day moved to suit my needs and disabilities. The room was comfortable, but i had to get my AC fixed. Despite being all inclusive it did not include tea/coffee etc in the room and i had to pay extra for this. The pool area is very nice and kept well. The pool bar is welcoming. However the all inclusive food offering is not good. It's all chicken nuggets, chips and burgers. A side salad is the only healthy option. There are different menus for different classes of guests. The food in the buffet was decent, but again the healthy options for lunch and dinner were from the grill and salad. A lot of food was deep fried or in rich sauces. So hard for us on a healthy eating regime. Breakfast dud provide a reasonable selection of healthy food. The location was excellent along the seafront. These was music/entertainment most evenings in the bar area. The hotel doesn't provide a transfer service. A taxi from/to the South Airport is €140 each way.
8
Ignacio
22 de ago. de 2023
·
A estadia foi de 6 noites
De los mejores hoteles de la zona, pero como a todos los demás, le hace falta una renovación. Está en un lugar inmejorable… pero yo vivo en un lugar turístico y he visitado mucho Baleares y he tenido la sensación de que Puerto de la Cruz y Tenerife en general tiene un turismo atrasado y antiguo. Comparado con estos lugares que comento, este hotel merecería 3 estrellas y no 4 como tiene. Cosas buenas: el personal súper simpático y servicial; en frente de los lagos artificiales de agua salada y de la playa (aunque no te puedas bañar allí); en pleno paseo marítimo; muy buen buffet de desayuno y cena; muy buenas vistas; habitación cómoda con aire acondicionado(si tienes vistas al mar no escuchas los ruidos de la piscina); buena limpieza y ubicación. Cosas malas: Le hace falta una renovación. Le sobra una estrella, ya que no es normal que el agua de la ducha se salga por debajo de la mampara (y esto también ocurrió en la habitación de mis padres); el hotel promete más servicios de los que tiene… las piscinas no son tan grandes y las hamacas están muy pegadas unas a otras y al borde de la piscina (la sensación es de agobio); los ruidos, ya que los portazos hacen que incluso retumbe tu cama y si estás cerca del restaurante para desayunos, empiezas a escuchar voces y cubiertos desde bien temprano; los olores también son extraños, pero puede que tenga que ver con el mar bravo; no te puedes bañar en la playa de enfrente por las olas y las piedras, al igual que en casi todo el pueblo.
De los mejores hoteles de la zona, pero como a todos los demás, le hace falta una renovación. Está en un lugar inmejorable… pero yo vivo en un lugar turístico y he visitado mucho Baleares y he tenido la sensación de que Puerto de la Cruz y Tenerife en general tiene un turismo atrasado y antiguo. Comparado con estos lugares que comento, este hotel merecería 3 estrellas y no 4 como tiene. Cosas buenas: el personal súper simpático y servicial; en frente de los lagos artificiales de agua salada y de la playa (aunque no te puedas bañar allí); en pleno paseo marítimo; muy buen buffet de desayuno y cena; muy buenas vistas; habitación cómoda con aire acondicionado(si tienes vistas al mar no escuchas los ruidos de la piscina); buena limpieza y ubicación. Cosas malas: Le hace falta una renovación. Le sobra una estrella, ya que no es normal que el agua de la ducha se salga por debajo de la mampara (y esto también ocurrió en la habitación de mis padres); el hotel promete más servicios de los que tiene… las piscinas no son tan grandes y las hamacas están muy pegadas unas a otras y al borde de la piscina (la sensación es de agobio); los ruidos, ya que los portazos hacen que incluso retumbe tu cama y si estás cerca del restaurante para desayunos, empiezas a escuchar voces y cubiertos desde bien temprano; los olores también son extraños, pero puede que tenga que ver con el mar bravo; no te puedes bañar en la playa de enfrente por las olas y las piedras, al igual que en casi todo el pueblo.
10
James
23 de nov. de 2024
·
A estadia foi de 7 noites
Nice hotel, really helpful reception staff. Bar staff a little under staffed. Bedrooms and facilities generally are great. Air con in the room is clearly restricted to around 20-21°C which was a little to warm, despite the controls reading 16.
Nice hotel, really helpful reception staff. Bar staff a little under staffed. Bedrooms and facilities generally are great. Air con in the room is clearly restricted to around 20-21°C which was a little to warm, despite the controls reading 16.
8
Gottfried
27 de abr. de 2024
·
A estadia foi de 7 noites
Zur öffentlichen Garage ca. 600 m, keine Lademöglichkeit beim Hotel, da Fußgängerzone.
Zur öffentlichen Garage ca. 600 m, keine Lademöglichkeit beim Hotel, da Fußgängerzone.
10
Araceli
15 de nov. de 2024
·
A estadia foi de 6 noites
Friendly staff and great amenities
Friendly staff and great amenities
6
antonio
7 de set. de 2025
·
A estadia foi de 2 noites
La estancia en el hotel bastante normal pero si vas en coche particular es horrible tienes que gastarte 30 euros diarios en Parking privado y aun así dejarlo bastante lejos del hotel
La estancia en el hotel bastante normal pero si vas en coche particular es horrible tienes que gastarte 30 euros diarios en Parking privado y aun así dejarlo bastante lejos del hotel
10
Maria
22 de out. de 2024
·
A estadia foi de 2 noites
Séjour très agréable, on mange bien et la piscine est au top même si elle n'est pas chauffée. Dommage que je n'ai réservé que 2 jours
Séjour très agréable, on mange bien et la piscine est au top même si elle n'est pas chauffée. Dommage que je n'ai réservé que 2 jours
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é inconsistente: alguns hóspedes acharam o hotel ou os quartos limpos, enquanto outros notaram áreas de jantar ou quartos sujos, pisos escorregadios, odores no banheiro e pragas ocasionais.
Avaliações dos hóspedes relacionadas
8
Dawn
22 de jun. de 2024
·
A estadia foi de 3 noites
Great location in Puerto De La Cruz, close to shops, restaurants and bars. You do get noise from outside in the sea view rooms. Rooms are smaller than newer hotels but has everything you need. Food was good. Hotel very clean and staff friendly.
Great location in Puerto De La Cruz, close to shops, restaurants and bars. You do get noise from outside in the sea view rooms. Rooms are smaller than newer hotels but has everything you need. Food was good. Hotel very clean and staff friendly.
10
john
20 de jan. de 2023
·
A estadia foi de 7 noites
Very friendly staff in all departments. All inclusive food buffet well stocked with various fare. Dinner theme nights were great. Tenerife bar staff were very accomodating and the cleaning staff freshened up our room daily
Very friendly staff in all departments. All inclusive food buffet well stocked with various fare. Dinner theme nights were great. Tenerife bar staff were very accomodating and the cleaning staff freshened up our room daily
6
Karl
18 de fev. de 2022
·
A estadia foi de 5 noites
Personalen var mycket snälla och hjälpsamma. Frukosten var fantastisk men det som drar ner betyget är bland annat att i toalett/ badrum var det en ständig lukt ftån avloppet. Vi påtalade detta och de var och sprejade med en doftspray som varade någon timme. Sängarna var ganska hårda och obekväma samt att kylen i minibaren inte fungerade.
Personalen var mycket snälla och hjälpsamma. Frukosten var fantastisk men det som drar ner betyget är bland annat att i toalett/ badrum var det en ständig lukt ftån avloppet. Vi påtalade detta och de var och sprejade med en doftspray som varade någon timme. Sängarna var ganska hårda och obekväma samt att kylen i minibaren inte fungerade.
4
Carolyn
5 de jan. de 2026
·
A estadia foi de 2 noites
Good parts; check in and breakfast Poor parts; The room - the room we were given was in an annexe away from the main building. The room was large and clean but neglected. The furnishings were stained, the windows dirty. The room is devoid of colour and has some sort of textured wall paint circa 1979. The bathroom suffered from the same issues and the tiles tolesand fitments are also old and somewhat worn. The balcony looks on to an air conditioning unit but you can at least see the actual hotel to see what you're missing. The whole annexe overlooks a busy road, is noisy at night and needs all of it needs refurbishment. The rooms in question are 339 - 342 approximately. Another note, the pools looked nice (weather not good enough to use them) but there are definitely not enough sunbeds if the hotel is at capacity - be prepared for 6am towel wars. Didn't use the hotel bars. texruee
Good parts; check in and breakfast Poor parts; The room - the room we were given was in an annexe away from the main building. The room was large and clean but neglected. The furnishings were stained, the windows dirty. The room is devoid of colour and has some sort of textured wall paint circa 1979. The bathroom suffered from the same issues and the tiles tolesand fitments are also old and somewhat worn. The balcony looks on to an air conditioning unit but you can at least see the actual hotel to see what you're missing. The whole annexe overlooks a busy road, is noisy at night and needs all of it needs refurbishment. The rooms in question are 339 - 342 approximately. Another note, the pools looked nice (weather not good enough to use them) but there are definitely not enough sunbeds if the hotel is at capacity - be prepared for 6am towel wars. Didn't use the hotel bars. texruee
8
Patrick
31 de ago. de 2024
·
A estadia foi de 10 noites
Das Personal war nett. Das Essen ausreichend und gut. Die Animation hat uns sehr gut gefallen, auch der Pool war schön. Leider ist das Hotel veraltet und die Sauberkeit nicht ganz so gegeben. Die Knöpfe und Anzeigen im Aufzug waren in sehr schlechtem Zustand. Der Speisesaal war leider nicht so richtig sauber. Der Boden war sehr rutschig und wurde nur einmal in der Woche gewischt. Das Bett war angenehm und sauber, die Zimmer waren allerdings nicht so ganz sauber. Trotzdem war das Personal immer freundlich und zuvorkommend.
Das Personal war nett. Das Essen ausreichend und gut. Die Animation hat uns sehr gut gefallen, auch der Pool war schön. Leider ist das Hotel veraltet und die Sauberkeit nicht ganz so gegeben. Die Knöpfe und Anzeigen im Aufzug waren in sehr schlechtem Zustand. Der Speisesaal war leider nicht so richtig sauber. Der Boden war sehr rutschig und wurde nur einmal in der Woche gewischt. Das Bett war angenehm und sauber, die Zimmer waren allerdings nicht so ganz sauber. Trotzdem war das Personal immer freundlich und zuvorkommend.
8
Ignacio
22 de ago. de 2023
·
A estadia foi de 6 noites
De los mejores hoteles de la zona, pero como a todos los demás, le hace falta una renovación. Está en un lugar inmejorable… pero yo vivo en un lugar turístico y he visitado mucho Baleares y he tenido la sensación de que Puerto de la Cruz y Tenerife en general tiene un turismo atrasado y antiguo. Comparado con estos lugares que comento, este hotel merecería 3 estrellas y no 4 como tiene. Cosas buenas: el personal súper simpático y servicial; en frente de los lagos artificiales de agua salada y de la playa (aunque no te puedas bañar allí); en pleno paseo marítimo; muy buen buffet de desayuno y cena; muy buenas vistas; habitación cómoda con aire acondicionado(si tienes vistas al mar no escuchas los ruidos de la piscina); buena limpieza y ubicación. Cosas malas: Le hace falta una renovación. Le sobra una estrella, ya que no es normal que el agua de la ducha se salga por debajo de la mampara (y esto también ocurrió en la habitación de mis padres); el hotel promete más servicios de los que tiene… las piscinas no son tan grandes y las hamacas están muy pegadas unas a otras y al borde de la piscina (la sensación es de agobio); los ruidos, ya que los portazos hacen que incluso retumbe tu cama y si estás cerca del restaurante para desayunos, empiezas a escuchar voces y cubiertos desde bien temprano; los olores también son extraños, pero puede que tenga que ver con el mar bravo; no te puedes bañar en la playa de enfrente por las olas y las piedras, al igual que en casi todo el pueblo.
De los mejores hoteles de la zona, pero como a todos los demás, le hace falta una renovación. Está en un lugar inmejorable… pero yo vivo en un lugar turístico y he visitado mucho Baleares y he tenido la sensación de que Puerto de la Cruz y Tenerife en general tiene un turismo atrasado y antiguo. Comparado con estos lugares que comento, este hotel merecería 3 estrellas y no 4 como tiene. Cosas buenas: el personal súper simpático y servicial; en frente de los lagos artificiales de agua salada y de la playa (aunque no te puedas bañar allí); en pleno paseo marítimo; muy buen buffet de desayuno y cena; muy buenas vistas; habitación cómoda con aire acondicionado(si tienes vistas al mar no escuchas los ruidos de la piscina); buena limpieza y ubicación. Cosas malas: Le hace falta una renovación. Le sobra una estrella, ya que no es normal que el agua de la ducha se salga por debajo de la mampara (y esto también ocurrió en la habitación de mis padres); el hotel promete más servicios de los que tiene… las piscinas no son tan grandes y las hamacas están muy pegadas unas a otras y al borde de la piscina (la sensación es de agobio); los ruidos, ya que los portazos hacen que incluso retumbe tu cama y si estás cerca del restaurante para desayunos, empiezas a escuchar voces y cubiertos desde bien temprano; los olores también son extraños, pero puede que tenga que ver con el mar bravo; no te puedes bañar en la playa de enfrente por las olas y las piedras, al igual que en casi todo el pueblo.
4
Valerie
30 de abr. de 2022
·
A estadia foi de 7 noites
On first impression very nice room.However shower overflowed onto floor extractor did not work,neither did air-con nor telephone.Repeated complaints resulted in room change after 5 days.Where cockroaches appeared on second night.Very disappointed
On first impression very nice room.However shower overflowed onto floor extractor did not work,neither did air-con nor telephone.Repeated complaints resulted in room change after 5 days.Where cockroaches appeared on second night.Very disappointed
10
Carol
15 de out. de 2024
·
A estadia foi de 4 noites
Very lovely people, clean property, great buffet food, convenient location
Very lovely people, clean property, great buffet food, convenient location
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
As experiências com os quartos variam: alguns apreciaram espaços confortáveis com varandas e vistas deslumbrantes para o mar, mas muitos mencionam decoração desatualizada, layouts menores e ruído da rua, das portas ou do oceano. Problemas de manutenção recorrem, incluindo camas duras, ar condicionado limitado ou com defeito, odores no banheiro e acessórios desgastados.
Avaliações dos hóspedes relacionadas
6
Lenis
6 de mai. de 2024
·
A estadia foi de 3 noites
There was a big problem with A/C during my stay
There was a big problem with A/C during my stay
8
Dawn
22 de jun. de 2024
·
A estadia foi de 3 noites
Great location in Puerto De La Cruz, close to shops, restaurants and bars. You do get noise from outside in the sea view rooms. Rooms are smaller than newer hotels but has everything you need. Food was good. Hotel very clean and staff friendly.
Great location in Puerto De La Cruz, close to shops, restaurants and bars. You do get noise from outside in the sea view rooms. Rooms are smaller than newer hotels but has everything you need. Food was good. Hotel very clean and staff friendly.
6
Eric
27 de nov. de 2024
·
A estadia foi de 4 noites
Hotell med bra läget. Slitet och behov av renovering. Stenhårda sängar, sov dåligt och fick ont i ryggen. Slammet med porslin i matsalen, personal som skramlade med tallrikar och bestick. Högljutt och ingen trevlig miljö. Vi hade halvpension men valde att äta på annat ställe.
Hotell med bra läget. Slitet och behov av renovering. Stenhårda sängar, sov dåligt och fick ont i ryggen. Slammet med porslin i matsalen, personal som skramlade med tallrikar och bestick. Högljutt och ingen trevlig miljö. Vi hade halvpension men valde att äta på annat ställe.
6
Karl
18 de fev. de 2022
·
A estadia foi de 5 noites
Personalen var mycket snälla och hjälpsamma. Frukosten var fantastisk men det som drar ner betyget är bland annat att i toalett/ badrum var det en ständig lukt ftån avloppet. Vi påtalade detta och de var och sprejade med en doftspray som varade någon timme. Sängarna var ganska hårda och obekväma samt att kylen i minibaren inte fungerade.
Personalen var mycket snälla och hjälpsamma. Frukosten var fantastisk men det som drar ner betyget är bland annat att i toalett/ badrum var det en ständig lukt ftån avloppet. Vi påtalade detta och de var och sprejade med en doftspray som varade någon timme. Sängarna var ganska hårda och obekväma samt att kylen i minibaren inte fungerade.
10
William
26 de mai. de 2025
·
A estadia foi de 7 noites
The property was well situated for what I wanted. Room was great with a magnificent view. Meals were okay. Overall my stay was great.
The property was well situated for what I wanted. Room was great with a magnificent view. Meals were okay. Overall my stay was great.
4
Carolyn
5 de jan. de 2026
·
A estadia foi de 2 noites
Good parts; check in and breakfast Poor parts; The room - the room we were given was in an annexe away from the main building. The room was large and clean but neglected. The furnishings were stained, the windows dirty. The room is devoid of colour and has some sort of textured wall paint circa 1979. The bathroom suffered from the same issues and the tiles tolesand fitments are also old and somewhat worn. The balcony looks on to an air conditioning unit but you can at least see the actual hotel to see what you're missing. The whole annexe overlooks a busy road, is noisy at night and needs all of it needs refurbishment. The rooms in question are 339 - 342 approximately. Another note, the pools looked nice (weather not good enough to use them) but there are definitely not enough sunbeds if the hotel is at capacity - be prepared for 6am towel wars. Didn't use the hotel bars. texruee
Good parts; check in and breakfast Poor parts; The room - the room we were given was in an annexe away from the main building. The room was large and clean but neglected. The furnishings were stained, the windows dirty. The room is devoid of colour and has some sort of textured wall paint circa 1979. The bathroom suffered from the same issues and the tiles tolesand fitments are also old and somewhat worn. The balcony looks on to an air conditioning unit but you can at least see the actual hotel to see what you're missing. The whole annexe overlooks a busy road, is noisy at night and needs all of it needs refurbishment. The rooms in question are 339 - 342 approximately. Another note, the pools looked nice (weather not good enough to use them) but there are definitely not enough sunbeds if the hotel is at capacity - be prepared for 6am towel wars. Didn't use the hotel bars. texruee
6
Edward
6 de mar. de 2023
·
A estadia foi de 6 noites
This place needs a lot of work. Very dated. Doors banging loudly because they dont latch properly. The online photos are deceiving. Would not recommend staying here.
This place needs a lot of work. Very dated. Doors banging loudly because they dont latch properly. The online photos are deceiving. Would not recommend staying here.
4
Valerie
30 de abr. de 2022
·
A estadia foi de 7 noites
On first impression very nice room.However shower overflowed onto floor extractor did not work,neither did air-con nor telephone.Repeated complaints resulted in room change after 5 days.Where cockroaches appeared on second night.Very disappointed
On first impression very nice room.However shower overflowed onto floor extractor did not work,neither did air-con nor telephone.Repeated complaints resulted in room change after 5 days.Where cockroaches appeared on second night.Very disappointed
10
James
18 de jan. de 2025
·
A estadia foi de 6 noites
Great hotel right in the centre of Puerto de la Cruz, my room had a sea view & balcony overlooking the lido which was nice. I lost my mobile in a taxi and the reception staff (who are very friendly!) phoned the local taxi company and got it back for me which I wouldn't have been able to do on my own as the taxi company only speaks Spanish so I am very grateful for this. Would recommend this hotel.
Great hotel right in the centre of Puerto de la Cruz, my room had a sea view & balcony overlooking the lido which was nice. I lost my mobile in a taxi and the reception staff (who are very friendly!) phoned the local taxi company and got it back for me which I wouldn't have been able to do on my own as the taxi company only speaks Spanish so I am very grateful for this. Would recommend this hotel.
10
James
23 de nov. de 2024
·
A estadia foi de 7 noites
Nice hotel, really helpful reception staff. Bar staff a little under staffed. Bedrooms and facilities generally are great. Air con in the room is clearly restricted to around 20-21°C which was a little to warm, despite the controls reading 16.
Nice hotel, really helpful reception staff. Bar staff a little under staffed. Bedrooms and facilities generally are great. Air con in the room is clearly restricted to around 20-21°C which was a little to warm, despite the controls reading 16.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é amplamente elogiado por ser simpático, prestativo e atencioso, com a recepção frequentemente se esforçando ao máximo. Alguns hóspedes relataram bares lentos ou com poucos funcionários e atrasos ocasionais na resolução de problemas com os quartos.
Avaliações dos hóspedes relacionadas
8
NAOMI
21 de jan. de 2025
·
A estadia foi de 1 noite
Enjoyed my time here! The staff were kind, informative and helpful throughout my stay.
Enjoyed my time here! The staff were kind, informative and helpful throughout my stay.
10
Nancy
26 de mai. de 2025
·
A estadia foi de 1 noite
Beautiful hotel with fantastic views. We had the all-inclusive and food was also delicious Staff were very attentive.
Beautiful hotel with fantastic views. We had the all-inclusive and food was also delicious Staff were very attentive.
8
Caroline
29 de jan. de 2025
·
A estadia foi de 14 noites
The majority of staff were really helpful and kind and added to my solo visit. Despite mynoriginal booking needsbbeing clear and speaking in advance with the hotels reservations i was given a room on the 8th floor with mainly a street view on arrival. It was late so i took it. The next i day moved to suit my needs and disabilities. The room was comfortable, but i had to get my AC fixed. Despite being all inclusive it did not include tea/coffee etc in the room and i had to pay extra for this. The pool area is very nice and kept well. The pool bar is welcoming. However the all inclusive food offering is not good. It's all chicken nuggets, chips and burgers. A side salad is the only healthy option. There are different menus for different classes of guests. The food in the buffet was decent, but again the healthy options for lunch and dinner were from the grill and salad. A lot of food was deep fried or in rich sauces. So hard for us on a healthy eating regime. Breakfast dud provide a reasonable selection of healthy food. The location was excellent along the seafront. These was music/entertainment most evenings in the bar area. The hotel doesn't provide a transfer service. A taxi from/to the South Airport is €140 each way.
The majority of staff were really helpful and kind and added to my solo visit. Despite mynoriginal booking needsbbeing clear and speaking in advance with the hotels reservations i was given a room on the 8th floor with mainly a street view on arrival. It was late so i took it. The next i day moved to suit my needs and disabilities. The room was comfortable, but i had to get my AC fixed. Despite being all inclusive it did not include tea/coffee etc in the room and i had to pay extra for this. The pool area is very nice and kept well. The pool bar is welcoming. However the all inclusive food offering is not good. It's all chicken nuggets, chips and burgers. A side salad is the only healthy option. There are different menus for different classes of guests. The food in the buffet was decent, but again the healthy options for lunch and dinner were from the grill and salad. A lot of food was deep fried or in rich sauces. So hard for us on a healthy eating regime. Breakfast dud provide a reasonable selection of healthy food. The location was excellent along the seafront. These was music/entertainment most evenings in the bar area. The hotel doesn't provide a transfer service. A taxi from/to the South Airport is €140 each way.
10
Laura
23 de jan. de 2026
·
A estadia foi de 1 noite
Außergewöhnlich gutes, qualitativ hochwertiges Essen, sowohl zum Frühstück als auch zum Abendessen, mit gleichzeitigem, atemberaubendem Blick auf den wilden Nordatlantik. Personal sehr freundlich, hilfsbereit und herzlich. Schöne Anlage in grandioser Lage. Top Preisleistungsverhältnis. Sehr empfehlenswert.
Außergewöhnlich gutes, qualitativ hochwertiges Essen, sowohl zum Frühstück als auch zum Abendessen, mit gleichzeitigem, atemberaubendem Blick auf den wilden Nordatlantik. Personal sehr freundlich, hilfsbereit und herzlich. Schöne Anlage in grandioser Lage. Top Preisleistungsverhältnis. Sehr empfehlenswert.
4
Valerie
30 de abr. de 2022
·
A estadia foi de 7 noites
On first impression very nice room.However shower overflowed onto floor extractor did not work,neither did air-con nor telephone.Repeated complaints resulted in room change after 5 days.Where cockroaches appeared on second night.Very disappointed
On first impression very nice room.However shower overflowed onto floor extractor did not work,neither did air-con nor telephone.Repeated complaints resulted in room change after 5 days.Where cockroaches appeared on second night.Very disappointed
10
James
18 de jan. de 2025
·
A estadia foi de 6 noites
Great hotel right in the centre of Puerto de la Cruz, my room had a sea view & balcony overlooking the lido which was nice. I lost my mobile in a taxi and the reception staff (who are very friendly!) phoned the local taxi company and got it back for me which I wouldn't have been able to do on my own as the taxi company only speaks Spanish so I am very grateful for this. Would recommend this hotel.
Great hotel right in the centre of Puerto de la Cruz, my room had a sea view & balcony overlooking the lido which was nice. I lost my mobile in a taxi and the reception staff (who are very friendly!) phoned the local taxi company and got it back for me which I wouldn't have been able to do on my own as the taxi company only speaks Spanish so I am very grateful for this. Would recommend this hotel.
10
James
23 de nov. de 2024
·
A estadia foi de 7 noites
Nice hotel, really helpful reception staff. Bar staff a little under staffed. Bedrooms and facilities generally are great. Air con in the room is clearly restricted to around 20-21°C which was a little to warm, despite the controls reading 16.
Nice hotel, really helpful reception staff. Bar staff a little under staffed. Bedrooms and facilities generally are great. Air con in the room is clearly restricted to around 20-21°C which was a little to warm, despite the controls reading 16.
10
Laura
23 de jan. de 2026
·
A estadia foi de 1 noite
Das Personal ist unglaublich gut
Das Personal ist unglaublich gut
10
Juan
28 de mai. de 2024
·
A estadia foi de 2 noites
Mi hermana y yo la hemos pasado increíblemente bien en nuestra estadía en el H10 Tenerife Playa. La atención A número uno, todos absolutamente todos. De verdad que muchas gracias por hacer nuestra estadía mucho más placentera y agradable. Esperamos poder volver muy pronto!.
Mi hermana y yo la hemos pasado increíblemente bien en nuestra estadía en el H10 Tenerife Playa. La atención A número uno, todos absolutamente todos. De verdad que muchas gracias por hacer nuestra estadía mucho más placentera y agradable. Esperamos poder volver muy pronto!.
10
Andrea
12 de jan. de 2025
·
A estadia foi de 10 noites
Excellent hotel with an excelent staff. Great food, great location.
Excellent hotel with an excelent staff. Great food, great location.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Excelente localização à beira-mar, central, ao lado do calçadão e das atrações, com fácil acesso a lojas, restaurantes e o lido. Alguns notam ruído externo (estradas, ondas) e que a praia em frente geralmente não é adequada para nadar.
Avaliações dos hóspedes relacionadas
8
Dawn
22 de jun. de 2024
·
A estadia foi de 3 noites
Great location in Puerto De La Cruz, close to shops, restaurants and bars. You do get noise from outside in the sea view rooms. Rooms are smaller than newer hotels but has everything you need. Food was good. Hotel very clean and staff friendly.
Great location in Puerto De La Cruz, close to shops, restaurants and bars. You do get noise from outside in the sea view rooms. Rooms are smaller than newer hotels but has everything you need. Food was good. Hotel very clean and staff friendly.
10
William
26 de mai. de 2025
·
A estadia foi de 7 noites
The property was well situated for what I wanted. Room was great with a magnificent view. Meals were okay. Overall my stay was great.
The property was well situated for what I wanted. Room was great with a magnificent view. Meals were okay. Overall my stay was great.
8
NING
23 de fev. de 2025
·
A estadia foi de 1 noite
位置太好了，下楼就是无敌海景。只是硬件条件略差。
位置太好了，下楼就是无敌海景。只是硬件条件略差。
8
Helmuth
14 de jan. de 2024
·
A estadia foi de 6 noites
H10 Et dejligt hotel med rigtig god beliggenhed Lige ud til Atlanterhavet med surfer i aktivitet fra morgen til aften. Havet er voldsom og bølgerne høres døgnet rundt. Promenaden ligger lige ved udgangen af hotellet og der er masser af muligheder for god spise og underholdning. Vi havde med allinclusiv, det ville jeg ikke vælge hvis vi kommer igen. En dejlig uge 2 januar 2024 ☀️☀️☀️
H10 Et dejligt hotel med rigtig god beliggenhed Lige ud til Atlanterhavet med surfer i aktivitet fra morgen til aften. Havet er voldsom og bølgerne høres døgnet rundt. Promenaden ligger lige ved udgangen af hotellet og der er masser af muligheder for god spise og underholdning. Vi havde med allinclusiv, det ville jeg ikke vælge hvis vi kommer igen. En dejlig uge 2 januar 2024 ☀️☀️☀️
8
Ignacio
22 de ago. de 2023
·
A estadia foi de 6 noites
De los mejores hoteles de la zona, pero como a todos los demás, le hace falta una renovación. Está en un lugar inmejorable… pero yo vivo en un lugar turístico y he visitado mucho Baleares y he tenido la sensación de que Puerto de la Cruz y Tenerife en general tiene un turismo atrasado y antiguo. Comparado con estos lugares que comento, este hotel merecería 3 estrellas y no 4 como tiene. Cosas buenas: el personal súper simpático y servicial; en frente de los lagos artificiales de agua salada y de la playa (aunque no te puedas bañar allí); en pleno paseo marítimo; muy buen buffet de desayuno y cena; muy buenas vistas; habitación cómoda con aire acondicionado(si tienes vistas al mar no escuchas los ruidos de la piscina); buena limpieza y ubicación. Cosas malas: Le hace falta una renovación. Le sobra una estrella, ya que no es normal que el agua de la ducha se salga por debajo de la mampara (y esto también ocurrió en la habitación de mis padres); el hotel promete más servicios de los que tiene… las piscinas no son tan grandes y las hamacas están muy pegadas unas a otras y al borde de la piscina (la sensación es de agobio); los ruidos, ya que los portazos hacen que incluso retumbe tu cama y si estás cerca del restaurante para desayunos, empiezas a escuchar voces y cubiertos desde bien temprano; los olores también son extraños, pero puede que tenga que ver con el mar bravo; no te puedes bañar en la playa de enfrente por las olas y las piedras, al igual que en casi todo el pueblo.
De los mejores hoteles de la zona, pero como a todos los demás, le hace falta una renovación. Está en un lugar inmejorable… pero yo vivo en un lugar turístico y he visitado mucho Baleares y he tenido la sensación de que Puerto de la Cruz y Tenerife en general tiene un turismo atrasado y antiguo. Comparado con estos lugares que comento, este hotel merecería 3 estrellas y no 4 como tiene. Cosas buenas: el personal súper simpático y servicial; en frente de los lagos artificiales de agua salada y de la playa (aunque no te puedas bañar allí); en pleno paseo marítimo; muy buen buffet de desayuno y cena; muy buenas vistas; habitación cómoda con aire acondicionado(si tienes vistas al mar no escuchas los ruidos de la piscina); buena limpieza y ubicación. Cosas malas: Le hace falta una renovación. Le sobra una estrella, ya que no es normal que el agua de la ducha se salga por debajo de la mampara (y esto también ocurrió en la habitación de mis padres); el hotel promete más servicios de los que tiene… las piscinas no son tan grandes y las hamacas están muy pegadas unas a otras y al borde de la piscina (la sensación es de agobio); los ruidos, ya que los portazos hacen que incluso retumbe tu cama y si estás cerca del restaurante para desayunos, empiezas a escuchar voces y cubiertos desde bien temprano; los olores también son extraños, pero puede que tenga que ver con el mar bravo; no te puedes bañar en la playa de enfrente por las olas y las piedras, al igual que en casi todo el pueblo.
10
Laura
23 de jan. de 2026
·
A estadia foi de 1 noite
Außergewöhnlich gutes, qualitativ hochwertiges Essen, sowohl zum Frühstück als auch zum Abendessen, mit gleichzeitigem, atemberaubendem Blick auf den wilden Nordatlantik. Personal sehr freundlich, hilfsbereit und herzlich. Schöne Anlage in grandioser Lage. Top Preisleistungsverhältnis. Sehr empfehlenswert.
Außergewöhnlich gutes, qualitativ hochwertiges Essen, sowohl zum Frühstück als auch zum Abendessen, mit gleichzeitigem, atemberaubendem Blick auf den wilden Nordatlantik. Personal sehr freundlich, hilfsbereit und herzlich. Schöne Anlage in grandioser Lage. Top Preisleistungsverhältnis. Sehr empfehlenswert.
8
Jakub
6 de fev. de 2026
·
A estadia foi de 3 noites
Not as premium as the brand and photos would suggest. But overall a safe choice. The location was good.
Not as premium as the brand and photos would suggest. But overall a safe choice. The location was good.
10
Noah
31 de jan. de 2022
·
A estadia foi de 6 noites
Really good, close to the surfing spot in the center of puerto! Was working from the hotel room and surfed in the evening- just perfect
Really good, close to the surfing spot in the center of puerto! Was working from the hotel room and surfed in the evening- just perfect
10
James
18 de jan. de 2025
·
A estadia foi de 6 noites
Great hotel right in the centre of Puerto de la Cruz, my room had a sea view & balcony overlooking the lido which was nice. I lost my mobile in a taxi and the reception staff (who are very friendly!) phoned the local taxi company and got it back for me which I wouldn't have been able to do on my own as the taxi company only speaks Spanish so I am very grateful for this. Would recommend this hotel.
Great hotel right in the centre of Puerto de la Cruz, my room had a sea view & balcony overlooking the lido which was nice. I lost my mobile in a taxi and the reception staff (who are very friendly!) phoned the local taxi company and got it back for me which I wouldn't have been able to do on my own as the taxi company only speaks Spanish so I am very grateful for this. Would recommend this hotel.
8
Vladimir
10 de out. de 2024
·
A estadia foi de 4 noites
Beautiful area with access to everything
Beautiful area with access to everything
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Os buffets são frequentemente elogiados pela qualidade, variedade e noites temáticas, e o café da manhã é frequentemente destacado. As críticas incluem sabores sem graça, opções mais saudáveis limitadas na oferta de lanches com tudo incluso, áreas de jantar barulhentas e limitações ocasionais no serviço.
Avaliações dos hóspedes relacionadas
8
Cody Edward
25 de out. de 2024
·
A estadia foi de 10 noites
Food was amazing and a great selection
Food was amazing and a great selection
8
Dawn
22 de jun. de 2024
·
A estadia foi de 3 noites
Great location in Puerto De La Cruz, close to shops, restaurants and bars. You do get noise from outside in the sea view rooms. Rooms are smaller than newer hotels but has everything you need. Food was good. Hotel very clean and staff friendly.
Great location in Puerto De La Cruz, close to shops, restaurants and bars. You do get noise from outside in the sea view rooms. Rooms are smaller than newer hotels but has everything you need. Food was good. Hotel very clean and staff friendly.
10
john
20 de jan. de 2023
·
A estadia foi de 7 noites
Very friendly staff in all departments. All inclusive food buffet well stocked with various fare. Dinner theme nights were great. Tenerife bar staff were very accomodating and the cleaning staff freshened up our room daily
Very friendly staff in all departments. All inclusive food buffet well stocked with various fare. Dinner theme nights were great. Tenerife bar staff were very accomodating and the cleaning staff freshened up our room daily
6
Eric
27 de nov. de 2024
·
A estadia foi de 4 noites
Hotell med bra läget. Slitet och behov av renovering. Stenhårda sängar, sov dåligt och fick ont i ryggen. Slammet med porslin i matsalen, personal som skramlade med tallrikar och bestick. Högljutt och ingen trevlig miljö. Vi hade halvpension men valde att äta på annat ställe.
Hotell med bra läget. Slitet och behov av renovering. Stenhårda sängar, sov dåligt och fick ont i ryggen. Slammet med porslin i matsalen, personal som skramlade med tallrikar och bestick. Högljutt och ingen trevlig miljö. Vi hade halvpension men valde att äta på annat ställe.
10
Nancy
26 de mai. de 2025
·
A estadia foi de 1 noite
Beautiful hotel with fantastic views. We had the all-inclusive and food was also delicious Staff were very attentive.
Beautiful hotel with fantastic views. We had the all-inclusive and food was also delicious Staff were very attentive.
8
Patrick
31 de ago. de 2024
·
A estadia foi de 10 noites
Das Personal war nett. Das Essen ausreichend und gut. Die Animation hat uns sehr gut gefallen, auch der Pool war schön. Leider ist das Hotel veraltet und die Sauberkeit nicht ganz so gegeben. Die Knöpfe und Anzeigen im Aufzug waren in sehr schlechtem Zustand. Der Speisesaal war leider nicht so richtig sauber. Der Boden war sehr rutschig und wurde nur einmal in der Woche gewischt. Das Bett war angenehm und sauber, die Zimmer waren allerdings nicht so ganz sauber. Trotzdem war das Personal immer freundlich und zuvorkommend.
Das Personal war nett. Das Essen ausreichend und gut. Die Animation hat uns sehr gut gefallen, auch der Pool war schön. Leider ist das Hotel veraltet und die Sauberkeit nicht ganz so gegeben. Die Knöpfe und Anzeigen im Aufzug waren in sehr schlechtem Zustand. Der Speisesaal war leider nicht so richtig sauber. Der Boden war sehr rutschig und wurde nur einmal in der Woche gewischt. Das Bett war angenehm und sauber, die Zimmer waren allerdings nicht so ganz sauber. Trotzdem war das Personal immer freundlich und zuvorkommend.
8
Caroline
29 de jan. de 2025
·
A estadia foi de 14 noites
The majority of staff were really helpful and kind and added to my solo visit. Despite mynoriginal booking needsbbeing clear and speaking in advance with the hotels reservations i was given a room on the 8th floor with mainly a street view on arrival. It was late so i took it. The next i day moved to suit my needs and disabilities. The room was comfortable, but i had to get my AC fixed. Despite being all inclusive it did not include tea/coffee etc in the room and i had to pay extra for this. The pool area is very nice and kept well. The pool bar is welcoming. However the all inclusive food offering is not good. It's all chicken nuggets, chips and burgers. A side salad is the only healthy option. There are different menus for different classes of guests. The food in the buffet was decent, but again the healthy options for lunch and dinner were from the grill and salad. A lot of food was deep fried or in rich sauces. So hard for us on a healthy eating regime. Breakfast dud provide a reasonable selection of healthy food. The location was excellent along the seafront. These was music/entertainment most evenings in the bar area. The hotel doesn't provide a transfer service. A taxi from/to the South Airport is €140 each way.
The majority of staff were really helpful and kind and added to my solo visit. Despite mynoriginal booking needsbbeing clear and speaking in advance with the hotels reservations i was given a room on the 8th floor with mainly a street view on arrival. It was late so i took it. The next i day moved to suit my needs and disabilities. The room was comfortable, but i had to get my AC fixed. Despite being all inclusive it did not include tea/coffee etc in the room and i had to pay extra for this. The pool area is very nice and kept well. The pool bar is welcoming. However the all inclusive food offering is not good. It's all chicken nuggets, chips and burgers. A side salad is the only healthy option. There are different menus for different classes of guests. The food in the buffet was decent, but again the healthy options for lunch and dinner were from the grill and salad. A lot of food was deep fried or in rich sauces. So hard for us on a healthy eating regime. Breakfast dud provide a reasonable selection of healthy food. The location was excellent along the seafront. These was music/entertainment most evenings in the bar area. The hotel doesn't provide a transfer service. A taxi from/to the South Airport is €140 each way.
10
Laura
23 de jan. de 2026
·
A estadia foi de 1 noite
Außergewöhnlich gutes, qualitativ hochwertiges Essen, sowohl zum Frühstück als auch zum Abendessen, mit gleichzeitigem, atemberaubendem Blick auf den wilden Nordatlantik. Personal sehr freundlich, hilfsbereit und herzlich. Schöne Anlage in grandioser Lage. Top Preisleistungsverhältnis. Sehr empfehlenswert.
Außergewöhnlich gutes, qualitativ hochwertiges Essen, sowohl zum Frühstück als auch zum Abendessen, mit gleichzeitigem, atemberaubendem Blick auf den wilden Nordatlantik. Personal sehr freundlich, hilfsbereit und herzlich. Schöne Anlage in grandioser Lage. Top Preisleistungsverhältnis. Sehr empfehlenswert.
6
Tadeusz
20 de fev. de 2025
·
A estadia foi de 14 noites
Dubbelrum på 18 m2 Jätte trångt. Gammla möbler- uppdaterade. Rymligare rum svindyra,typ 850 sek extra /natten, Maten -ganska stor variation ,men smaklöst. Kötet hårt för det mesta.Betalade 35000,-för 2 veckor. Kommer aldrig mer välja detta hotel, trots det fina läget och dem fina bilderna. Ted Kaliszczak
Dubbelrum på 18 m2 Jätte trångt. Gammla möbler- uppdaterade. Rymligare rum svindyra,typ 850 sek extra /natten, Maten -ganska stor variation ,men smaklöst. Kötet hårt för det mesta.Betalade 35000,-för 2 veckor. Kommer aldrig mer välja detta hotel, trots det fina läget och dem fina bilderna. Ted Kaliszczak
10
Maria
22 de out. de 2024
·
A estadia foi de 2 noites
Séjour très agréable, on mange bien et la piscine est au top même si elle n'est pas chauffée. Dommage que je n'ai réservé que 2 jours
Séjour très agréable, on mange bien et la piscine est au top même si elle n'est pas chauffée. Dommage que je n'ai réservé que 2 jours
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Suzana
9 de jul. de 2026
·
A estadia foi de 6 noites
O hotel é limpo e os funcionários super agradáveis.
O hotel é limpo e os funcionários super agradáveis.
10
Rosangela
12 de abr. de 2026
·
A estadia foi de 1 noite
O hotel é bem localizado, quarto limpo e funcionarios super atenciosos. Café da manhã e jantar com muitas opções e super organizado. Super recomendo.
O hotel é bem localizado, quarto limpo e funcionarios super atenciosos. Café da manhã e jantar com muitas opções e super organizado. Super recomendo.
10
Nathalie
há 2 semanas
·
A estadia foi de 4 noites
Mooi hotel en netjes. Lekker eten goede bedden. Ik ga er al 40 jaar
Mooi hotel en netjes. Lekker eten goede bedden. Ik ga er al 40 jaar
8
Mette
há 2 semanas
·
A estadia foi de 7 noites
Godt beliggende hotel i en hyggelig by. Maden og restauranten overraskede os positivt. Dejligt poolområde. Eneste rigtige minus var de manglende parkeringspladser ved og omkring hotellet. Der lå dog en gratis p-plads 15 min. gang derfra.
Godt beliggende hotel i en hyggelig by. Maden og restauranten overraskede os positivt. Dejligt poolområde. Eneste rigtige minus var de manglende parkeringspladser ved og omkring hotellet. Der lå dog en gratis p-plads 15 min. gang derfra.
6
Jörg
há 3 semanas
·
A estadia foi de 2 noites
Die Fotos auf Hotels.com sehen toll aus, entsprechen jedoch nicht ganz der Realität, Der Wasserpark dahinter gehört nicht zum Hotel... und entgegen den Angaben dass auf der Strasse parkiert werden kann, muss festgehalten werden, dass es KEINE PARKPLÄTZE hat! Uns wurde vom Hotel ein öffentlicher Parkplatz in 10-15 Minuten Entfernung empfohlen, jedoch wurde uns nicht mitgeteilt dass ein Tag später ein Strassenrennen stattfindet und unser Auto mit rund 50 anderen Autos abgeschleppt wurde, geht für für ein 4 Stern Hotel gar nicht (!). Ansonsten war der Aufenthalt ok, Essen war ok, Personal freundlich, das Hotel und die Anlage etwas lieblos, der Blick auf das Meer und der Standort sind gut.
Die Fotos auf Hotels.com sehen toll aus, entsprechen jedoch nicht ganz der Realität, Der Wasserpark dahinter gehört nicht zum Hotel... und entgegen den Angaben dass auf der Strasse parkiert werden kann, muss festgehalten werden, dass es KEINE PARKPLÄTZE hat! Uns wurde vom Hotel ein öffentlicher Parkplatz in 10-15 Minuten Entfernung empfohlen, jedoch wurde uns nicht mitgeteilt dass ein Tag später ein Strassenrennen stattfindet und unser Auto mit rund 50 anderen Autos abgeschleppt wurde, geht für für ein 4 Stern Hotel gar nicht (!). Ansonsten war der Aufenthalt ok, Essen war ok, Personal freundlich, das Hotel und die Anlage etwas lieblos, der Blick auf das Meer und der Standort sind gut.
Políticas da propriedade
Check-in
Check-out
De 14:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-09: 189.73199118974304USD
- 2026-11-10: 177.90613331726075USD
- 2026-11-11: 167.22585346989442USD
- 2026-11-12: 166.97690577493287USD
- 2026-11-13: 167.58148330989076USD
- 2026-11-14: 166.3817388678589USD
- 2026-11-15: 165.30625555567934USD
- 2026-11-16: 148.47418189270022USD
- 2026-11-17: 162.83857790863038USD
- 2026-11-18: 143.0943828943634USD
- 2026-11-19: 141.88387494033051USD
- 2026-11-20: 143.0943828943634USD
- 2026-11-21: 670.6174755124512USD
- 2026-11-22: 137.62720800295259USD
- 2026-11-23: 140.2747852027588USD
- 2026-11-24: 140.2747852027588USD
- 2026-11-25: 140.2747852027588USD
- 2026-11-26: 139.9688547094803USD
- 2026-11-27: 176.07768065249635USD
- 2026-11-28: 190.3225633960419USD
- 2026-11-29: 144.86940089085388USD
- 2026-11-30: 147.03578528892518USD
- 2026-12-01: 147.03578528892518USD
- 2026-12-02: 146.88126720359804USD
- 2026-12-03: 146.88126720359804USD
- 2026-12-04: 162.85117079223633USD
- 2026-12-05: 163.53642786932375USD
- 2026-12-06: 764.5410554348144USD
- 2026-12-07: 176.17694320664978USD
- 2026-12-08: 137.45518751115418USD
- 2026-12-09: 137.5867491100159USD
- 2026-12-10: 747.7591661147461USD
- 2026-12-11: 137.45518751115418USD
- 2026-12-12: 152.25657360562136USD
- 2026-12-13: 124.10523335673524USD
- 2026-12-14: 113.49915792688752USD
- 2026-12-15: 114.44056957218933USD
- 2026-12-16: 114.871059USD
- 2026-12-17: 108.89655256466675USD
- 2026-12-18: 108.95921917801667USD
- 2026-12-19: 225.56749199757385USD
- 2026-12-20: 225.56749199757385USD
- 2026-12-21: 225.66529105444337USD
- 2026-12-22: 227.511612USD
- 2026-12-23: 225.56749199757385USD
- 2026-12-24: 250.94383718719484USD
- 2026-12-25: 419.41456527117924USD
- 2026-12-26: 225.56749199757385USD
- 2026-12-27: 225.56749199757385USD
- 2026-12-28: 227.511612USD
- 2026-12-29: 225.56749199757385USD
- 2026-12-30: 1020.1571247183838USD
- 2026-12-31: 1094.946396593445USD
- 2027-01-01: 311.44066265698245USD
- 2027-01-02: 263.6320012733002USD
- 2027-01-03: 158.88546753579712USD
- 2027-01-04: 158.88546753579712USD
- 2027-01-05: 158.88546753579712USD
- 2027-01-06: 158.88546753579712USD
- 2027-01-07: 158.88546753579712USD
- 2027-01-08: 158.88546753579712USD
- 2027-01-09: 168.40320300000002USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- A idade mínima para efetuar o check-in neste alojamento é de 18 anos
- Poderão aplicar-se políticas de cancelamento ou taxas especiais para reservas de grupo (mais de 8 quartos no mesmo alojamento/datas de estadia)
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- É possível efetuar transações sem numerário
- Este alojamento utiliza energia solar
- O alojamento dispõe dos seguintes elementos de segurança: extintor e detetor de fumo.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- O alojamento indica que segue as práticas de limpeza e desinfeção descritas nas recomendações da Safety Program (H10 Hotels).
- Devido às regulamentações nacionais, as transações em numerário neste alojamento não poderão exceder 1000 EUR. Para mais informações, contacte o alojamento através dos dados que constam na confirmação de reserva.
- A piscina está aberta das 9:00 às 18:00.
- O preço total apresentado para estadias a 25 de dezembro inclui uma tarifa relativa a um jantar de gala obrigatório do Dia de Natal.
- O preço total apresentado para estadias a 31 de dezembro inclui uma tarifa relativa a um jantar de gala obrigatório da véspera de Ano Novo.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Disponibilização de opções de pagamento sem numerário em todas as transações.
- O alojamento disponibiliza check-in sem contacto.
Dados da empresa
Número de registo do alojamento H-38-4-0000010
- Tarifa de pequeno-almoço buffet: 11 EUR por adulto e 5.5 EUR por criança (valores aproximados)
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Serviços
Balcão de turismo
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Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Cofre
Caixa ATM/Multibanco
Aluguer de bicicletas
Depósito de bagagem
Área designada para fumadores
Lavagem de roupa própria
24-Hour Front Desk
Bingo
Concierge Services
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Massagem
Solário
Tratamentos corporais
Tratamentos de beleza
Bar junto à piscina
Sala familiar
Beach Sun Loungers
Snack Bar/Deli
Atividades
Piscina
Jardim
Campo de golfe (na proximidade)
Praia (na proximidade)
Bilhar
Piscina para crianças
Piscina exterior
Piscina exterior aquecida
Música ao vivo
Evening Entertainment
Mobiliário de exterior
Pool (Seasonal Outdoor)
Ténis de mesa
Terraço
Fitness Center (nearby)
Internet
Wi-fi gratuito