Name: Crowne Plaza London - Gatwick Airport by IHG
Address: Langley Drive, Crawley, West Sussex (condado), GB
Price range: 93 US$–281 US$ per night
Rating: 8.02

Opiniones de los huéspedes

En las reseñas, el Crowne Plaza London - Gatwick Airport by IHG recibe elogios por su personal amable y servicial, y su conveniente ubicación para los vuelos de Gatwick, con un servicio de transporte al aeropuerto, espacios generalmente limpios, y desayunos y cenas que muchos huéspedes disfrutaron.

Las habitaciones presentan variabilidad, algunas son pequeñas o anticuadas, con controles de temperatura que pueden funcionar demasiado fuerte o demasiado suave, y ocasional ruido de pasillos o tráfico. Las instalaciones reciben opiniones mixtas: aparcamiento de pago, un solo cargador para vehículos eléctricos y un salón con horario limitado, aunque el gimnasio es decente. En general, se puede esperar una parada práctica antes del vuelo con un servicio sólido pero con algunas peculiaridades.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Útil para vuelos con servicio de transporte al aeropuerto; hay aparcamiento en las instalaciones pero es de pago. Las instalaciones tienen limitaciones, incluido un solo cargador para vehículos eléctricos y un salón con horario corto, mientras que el gimnasio es adecuado.

Reseñas de huéspedes relacionadas

8

Jonathan

24 feb 2024

·

Se alojó 2 noches

Nice inside, most staff very friendly. One guy on reception wasn't interested in doing any work and met him first on entry, worst first impression, curly haired chap, avoid him. Clean room. Busy with airport crew. Have to pay extra for parking £12 per night. Nice buffet at a good price of £19.95 Breakfast reasonable but very busy with airline staff.

10

Duncan

6 may 2024

·

Se alojó 1 noche

Shuttle service to airports cost 5 pounds- - Taxi costs 28 pounds so call the shuttle

6

Kimberly

20 ago 2024

·

Se alojó 1 noche

Close to Gatwick. Good sized gym, nice check in, glad the room had air con and the ability to open windows for fresh air. I think overnight parking should be free for hotel guests.

10

Jennifer

17 feb 2025

·

Se alojó 1 noche

Quick overnight between flights. Slight problem at check in as the computer went down but we were immediately given a free drinks voucher and led to the bar to wait, then once sorted, the key was brought to us. Room absolutely perfect - a king sized bed and 2 singles. Included breakfast was great, and given the price we paid for the room, it was a real bargain. Would 100% recommend. Shuttle bus to/from airport was handy, and cost £5 pp each way.

10

Carla

23 jul 2024

·

Se alojó 1 noche

Worth every penny. I purchased access to the lounge and i wish it was available longer than 2 hours because you get free snacks and drinks but everything else was amazing. The food was great and staff was friendly

10

Charlotte

7 jul 2025

·

Se alojó 1 noche

Great having EV charger but not located in a suitable space

6

Inderjit

13 ago 2025

·

Se alojó 1 noche

Single EV charging point was occupied from the time we arrived around 9pm to the time we needed to leave in the morning (by the same car). Having a booking system and 1 hour slots rather than 'first come first served' with only a single charging point. I informed the front desk staff, but he was not particularly interested, could have suggested a nearby charging station it would have been something...this is going to be a common problem with more EV's.

10

Jose A

15 oct 2024

·

Se alojó 1 noche

One night stay just to catch early flight out of Gatwick. - Very convenient since it is the last stop on the airport shuttle bus (about 20 min ride). We could not have breakfast but the dinner menu was great..

6

Kirsty

22 jul 2024

·

Se alojó 1 noche

We was arriving quite late as been on a flight booked a twin room only told when we got there there’s no twin rooms left so I ended up with a double which wasn’t overly convenient for us The rims were big comfortable clean excellent bathroom facilities lovely tray of drinks are only complain was we didn’t get the right type of room be prepared to pay for parking which seems a shame when the rooms are obviously not overly cheap and then have to pay £12 parking car for the evening

10

Denise

5 oct 2024

·

Se alojó 1 noche

There was a shuttle to the airport at convenient times.

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Limpieza

Se informa que las áreas comunes y muchas habitaciones están muy limpias, y la limpieza a menudo es elogiada. Algunos huéspedes notaron áreas desgastadas o detalles descuidados, como alfombras y rastros de mantenimiento.

Reseñas de huéspedes relacionadas

6

Audrey

6 feb 2025

·

Se alojó 3 noches

Not the greatest hotel to stay for a full business week. Great breakfast but for the rest outdated hotelrooms. Dirty carpet and cold smelly room. Bed was not changed in 3 days, just put the duvets back in place. Very small room when with a big suitcase not much space to open your Stuff. Great receptionist (blond lady)

10

duane

25 sept 2025

·

Se alojó 1 noche

The staff were extremely friendly and the hotel was incredibly clean and tidy. Would highly recommend staying in there if you’re in the area. There was also a large choice of gluten-free options on the restaurants menu, which was ideal for my wife

10

Mohammad

19 jun 2024

·

Se alojó 1 noche

Clean hotel comfortable bed good breakfast

10

Angela

26 nov 2024

·

Se alojó 1 noche

Really excellent service and very clean rooms.

6

Amanda

5 ago 2023

·

Se alojó 1 noche

Firstly, all the staff were very nice and friendly……special mention to the breakfast team. However, the room was particularly disappointing, it was very worn and dated. It was also very small and the bath was not an average size. It had a shower overhead which we had problems getting hot water from , so had to have a bath instead. The toilet door when closed wouldn’t open, and my husband spent 10 minutes trying to get out…..which eventually he did, and we spent the rest of the time having to leave the door open. On the positive side, the food was good and varied and all the staff were pleasant.

10

Ayeasha

28 mar 2024

·

Se alojó 1 noche

Very clean rooms, good service and nice food.

8

n

19 dic 2022

·

Se alojó 1 noche

Very helpful check in, parking perfect. Room clean ish. False eye lashes on carpet so no real detail to final Touches. Food good.

10

Charles

19 jul 2025

·

Se alojó 1 noche

Stayed just one night. Friendly efficient welcome. Comfortable room and bed. Bathroom a bit small but v clean and newly appointed. Great breakfast. Easy checkout. Recommended and would stay again

10

Megan

16 jun 2024

·

Se alojó 1 noche

Very nice hotel for the cost. It was clean and comfortable.

8

Nils

7 feb 2025

·

Se alojó 4 noches

Sorry for the poor rating; rooms was small and cold, i.e. climiate control too loud, not really clean and the main fact, they did not respect my wish for privacy and entered the room without permission.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente cómodas, pero varían en tamaño y estado; algunas son pequeñas o anticuadas. Los huéspedes informan problemas con el control de temperatura y ruido de pasillos o tráfico, además de enchufes limitados junto a la cama.

Reseñas de huéspedes relacionadas

8

kerry

29 abr 2025

·

Se alojó 1 noche

The hotel was nice and convenient for the airport. The only reason I have for marking it down a star is that the air conditioning just didn’t work throughout the hotel. We asked for a fan in the room as it was so hot which was provided quickly. When I mentioned it again at check out I was advised they have to set the temperature throughout the entire hotel. Apparently the week before when it was cooler people were too cold so they turned the temperature setting up. Surely each room should be able to individually control the temperature? This is the UK and temperatures fluctuate. There’s a control panel on the wall yet it does nothing. Please sort it out, people don’t pay £150-£200 for a room to not be able to sleep.

8

Stephen

13 may 2024

·

Se alojó 2 noches

Room slightly on small side but nicely updated

8

Kate

9 ago 2025

·

Se alojó 1 noche

Nice comfy beds to rest up before our long haul flight back to Australia.

10

Jonathan

2 oct 2023

·

Se alojó 1 noche

Nice, decent sized room which smelt really nice as we entered it.

2

Karen

25 ene 2025

·

Se alojó 1 noche

The room was so cold, the air con was flashing with ‘filter needs cleaning’ on screen, could not sleep because of the cold- even got up and had a bath to try and warm up but just couldn’t get warm. Reception said they would speak to manager but we have heard nothing

8

Michael

16 jun 2025

·

Se alojó 1 noche

You cannot change the air on in room, it was so hot we could not sleep properly

10

Dan

20 nov 2023

·

Se alojó 1 noche

Excellent hotel only thing that let it down was room 250 window broke had traffic noise all night but will stay again excellent staff food and service couldn’t fault it would recommend this hotel to stay in

8

Claire

23 jun 2024

·

Se alojó 1 noche

Lovely room but few tired bits tv in bathroom didn’t work no plug sockets in bedroom and living room window didn’t close properly

10

James

14 oct 2024

·

Se alojó 1 noche

Great hotel and great location for the airport. Great service and all good but ….. one thing ….. no plug sockets at the head of the bed. I use a CPAP machine which meant we had to trail cables across the room.

2

Jeffrey

8 sept 2023

·

Se alojó 1 noche

Should not be a 4 star property with those paper thin walls! We had a terrible nights sleep before our flight that ruined me for a couple days! I messaged the property after to complain and ask for refund because I was so angry about it and still never heard anything back from them! I had to listen to some couple talking clear as day in a normal voice way past midnight and get up at 4:30 to get to gatwick, no way that is acceptable it sounded like they were in my room! Don’t stay there unless you want to risk it?! If someone from the hotel had contacted me about my complaint then perhaps they could have avoided having this review for all to see, really lame!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal se describe con frecuencia como amable, atento y proactivo, con resolución de problemas útil y mejoras ocasionales. Algunos informes mencionan experiencias lentas o indiferentes en la recepción y asistencia limitada con el equipaje.

Reseñas de huéspedes relacionadas

8

Lutfur Rahman

14 sept 2025

·

Se alojó 5 noches

There should be concierge service to assists guests to take luggage to rooms and down . This service was lacking , there should be dedicated staff for this , front desk staff were very cooperative and courteous.

8

Jonathan

24 feb 2024

·

Se alojó 2 noches

Nice inside, most staff very friendly. One guy on reception wasn't interested in doing any work and met him first on entry, worst first impression, curly haired chap, avoid him. Clean room. Busy with airport crew. Have to pay extra for parking £12 per night. Nice buffet at a good price of £19.95 Breakfast reasonable but very busy with airline staff.

10

duane

25 sept 2025

·

Se alojó 1 noche

The staff were extremely friendly and the hotel was incredibly clean and tidy. Would highly recommend staying in there if you’re in the area. There was also a large choice of gluten-free options on the restaurants menu, which was ideal for my wife

10

Luisa

22 jul 2024

·

Se alojó 1 noche

Fantastic customer service from all staff. Friendly and welcoming throughout. Aditya on reception was brilliant in finding us alternative room when the room we booked was unsuitable.

10

Jennifer

17 feb 2025

·

Se alojó 1 noche

Quick overnight between flights. Slight problem at check in as the computer went down but we were immediately given a free drinks voucher and led to the bar to wait, then once sorted, the key was brought to us. Room absolutely perfect - a king sized bed and 2 singles. Included breakfast was great, and given the price we paid for the room, it was a real bargain. Would 100% recommend. Shuttle bus to/from airport was handy, and cost £5 pp each way.

4

Stephen

7 jul 2023

·

Se alojó 1 noche

Extremely slow check in - much faster at Premier Inn !! no excuse in this day and age.

10

Harsh

7 jun 2024

·

Se alojó 1 noche

We reached early around 11 because of the flight and the front staff (Himani) was very helpful. She tried to get us a room early as it was earlier than the checkout time she offered us the complimentary drinks but since we had to leave the hotel for lunch, she offered to store our baggage before we checked in. She assured that our family room would be ready before we come back which was going to be late in the evening. We came back to the hotel around 9:30 and Soumya helped us with quick checkin. Himani went above and beyond to ensure our stay was comfortable. The breakfast had good variety and good options for vegetarians. Would definitely recommend and stay there again.

10

Charles

19 jul 2025

·

Se alojó 1 noche

Stayed just one night. Friendly efficient welcome. Comfortable room and bed. Bathroom a bit small but v clean and newly appointed. Great breakfast. Easy checkout. Recommended and would stay again

6

Inderjit

13 ago 2025

·

Se alojó 1 noche

Single EV charging point was occupied from the time we arrived around 9pm to the time we needed to leave in the morning (by the same car). Having a booking system and 1 hour slots rather than 'first come first served' with only a single charging point. I informed the front desk staff, but he was not particularly interested, could have suggested a nearby charging station it would have been something...this is going to be a common problem with more EV's.

6

Nicola

12 ago 2024

·

Se alojó 1 noche

The room was impressive and well equipped and the beds were comfortable. Everything was very clean. My only disappointed Is the lack of interest from the reception team. On each encounter the experience was not personal and instead seemed to be A Chore. I was also disappointed That I checked in as one adult with Two young Children, 2 large suitcases and 4 Bags and Struggled to my room (allocated at the furthest point of the corridor from reception on floor 3) and was offered no help, or to store any of the bags for me to return later to get. Also on departure The receptionist was disinterested sadly. The lady who waited on us at dinner was fantastic though and very friendly.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Conveniente para Gatwick, normalmente a 10–20 minutos de distancia, con servicio de transporte disponible. También se puede caminar a restaurantes y tiendas de Crawley en algunas ocasiones.

Reseñas de huéspedes relacionadas

8

Angelo

3 ago 2025

·

Se alojó 1 noche

Good location. Only had breakfast which was good and the staff attentive and friendly

8

Fiona

2 sept 2024

·

Se alojó 1 noche

The hotel is advertised as ‘Gatwick airport’ but in fact, it’s about a 10-15 min drive to the airport. We did use the shuttle service on the morning we were flying out, but it was expensive from the station to the hotel itself. Room was comfortable.

10

Shihomi

26 jul 2025

·

Se alojó 1 noche

It was really good location and convenient highly recommend!

10

Keith

11 sept 2024

·

Se alojó 1 noche

Convenient for the airport

10

Jennifer

15 sept 2024

·

Se alojó 1 noche

Nice hotel, friendly staff, spacious and well equipped rooms. Close to downtown shopping/dining options and quick access to airport.

10

John

3 jun 2023

·

Se alojó 1 noche

Property was great but a little further from airport than I thought meaning a £37 taxi ride round trip.

10

Jose A

15 oct 2024

·

Se alojó 1 noche

One night stay just to catch early flight out of Gatwick. - Very convenient since it is the last stop on the airport shuttle bus (about 20 min ride). We could not have breakfast but the dinner menu was great..

10

Cindy

4 ago 2024

·

Se alojó 1 noche

Convenient to Gatwick Airport.

8

christopher

24 mar 2025

·

Se alojó 1 noche

Stayed here since the Arora has closed to the Normal traveller, handy for Gatwick

10

simon

26 oct 2023

·

Se alojó 1 noche

Nice hotel but a bit far from Gatwick which is less than ideal as you are relying on a cab to actually turn up, ours was 25mins late. Just bear this in mind, there is no bus

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Comida

El desayuno es ampliamente elogiado por su calidad y variedad, y muchos disfrutaron del bar y el restaurante. El servicio y la consistencia de la comida pueden disminuir en las horas punta, con retrasos ocasionales o decepciones específicas en el menú.

Reseñas de huéspedes relacionadas

10

Karen

5 feb 2024

·

Se alojó 1 noche

Amazing stay. The receptionist upgraded our room which was lovely. The breakfast was delicious and Joseph was a great help.

8

Jonathan

24 feb 2024

·

Se alojó 2 noches

Nice inside, most staff very friendly. One guy on reception wasn't interested in doing any work and met him first on entry, worst first impression, curly haired chap, avoid him. Clean room. Busy with airport crew. Have to pay extra for parking £12 per night. Nice buffet at a good price of £19.95 Breakfast reasonable but very busy with airline staff.

10

Mohammad

31 jul 2025

·

Se alojó 1 noche

Breakfast was great

10

Susan

30 mar 2025

·

Se alojó 1 noche

Great hotel, the restaurant good and staff were fantastic, can't fault our stay here

8

Christopher

11 jul 2025

·

Se alojó 1 noche

Stayed here a good few times, so I know what’s available, it’s convenient to walk into town, Food and wine reasonably priced, but please look into the red wine selection by glass, I’d pay more as it’s all like liquid jam!

2

Jess

25 ene 2024

·

Se alojó 1 noche

All night there were really loud noises that were very loud and would wake you up. We had to leave early in the morning so I had put my room service tag out so breakfast could be available for the kids while we got ready. It was never collected so we had no breakfast. When we called the front desk to complain they were really dismissive.

10

John

1 sept 2023

·

Se alojó 1 noche

A little slow in the restaurant considering how quiet it was, and for a £27 ribeye, it should be tender, and the fries hot!

10

Charles

19 jul 2025

·

Se alojó 1 noche

Stayed just one night. Friendly efficient welcome. Comfortable room and bed. Bathroom a bit small but v clean and newly appointed. Great breakfast. Easy checkout. Recommended and would stay again

10

Jose A

15 oct 2024

·

Se alojó 1 noche

One night stay just to catch early flight out of Gatwick. - Very convenient since it is the last stop on the airport shuttle bus (about 20 min ride). We could not have breakfast but the dinner menu was great..

8

Stephen

25 nov 2024

·

Se alojó 2 noches

Hotel reception, bar and breakfast areas were good and the breakfast options were great. However the staff were not as attentive at Breakfast as expected in such a high standard hotel. The coffee machine was always being emptied of products and always running out of cups to use and it was difficult to access the additional items on the menu. The bar and restaurant food was very good and we enjoyed a lovely evening in the bar with family for drinks. The rooms were small but adequate, but could do with a little TLC regarding painting, renew the showers with a better performing shower. Cleaning staff of the room was excellent and ensured the room was cleaned regularly. The beds was very comfortable with great pillows and I enjoyed a good night sleep.

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Mes	Precio medio
enero	133 US$
febrero	155 US$
marzo	155 US$
abril	152 US$
mayo	139 US$
junio	150 US$
julio	136 US$
agosto	116 US$
septiembre	156 US$
octubre	146 US$
noviembre	134 US$
diciembre	124 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $164	20 $186	21 $196	22 $189	23 $219	24 $168
25 $179	26 $161	27 $218	28 $182	29 $103	30 $93	31 $103

DO	LU	MA	MI	JU	VI	SA
1 $103	2 $182	3 $281	4 $215	5 $114	6 $105	7 $105
8 $124	9 $157	10 $223	11 $181	12 $103	13 $96	14 $96
15 $122	16 $157	17 $222	18 $273	19 $112	20 $259	21 $105
22 $103	23 $146	24 $215	25 $219	26 $103	27 $103	28 $105
29 $113	30 $157

Crowne Plaza London - Gatwick Airport by IHG

Precios para Crowne Plaza London - Gatwick Airport by IHG

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar, 1 cama doble, accesible para personas con discapacidad

Habitación estándar, 1 cama de matrimonio

Habitación estándar

Habitación Premium, 1 cama doble

Habitación estándar, 1 cama doble

Habitación estándar, 2 camas individuales

Suite, 1 habitación, Acceso al salón del club

Habitación Premium, 2 camas dobles

Habitación Premium, 1 cama de matrimonio grande, Acceso al salón del club

Habitación Premium, 1 cama de matrimonio

Habitación Premium, 1 cama de matrimonio grande

Reseñas de los huéspedes sobre Crowne Plaza London - Gatwick Airport by IHG

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

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