Name: Crowne Plaza London - Gatwick Airport by IHG
Address: Langley Drive, Crawley, Sussex Ocidental (condado), GB
Price range: US$ 93–US$ 282 per night
Rating: 8.02

O que pensam os hóspedes

Em geral, o Crowne Plaza London - Gatwick Airport by IHG é elogiado pela simpatia e prestatividade da equipe, bem como pela localização conveniente para voos em Gatwick, com transporte para o aeroporto, espaços geralmente limpos e cafés da manhã e jantares que muitos hóspedes apreciaram.

Os quartos apresentam alguma variação, alguns sendo pequenos ou desatualizados, com controles de temperatura que podem esquentar ou esfriar demais, e ruído ocasional dos corredores ou do trânsito. As instalações recebem feedback misto: estacionamento pago, um único carregador para veículos elétricos e um lounge com horário limitado, embora a academia seja boa. No geral, espere uma parada prática antes do voo, com um bom serviço, mas algumas peculiaridades.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Útil para voos com transporte para o aeroporto; o estacionamento está disponível no local, mas é pago. As instalações têm limitações, incluindo um único carregador para veículos elétricos e um lounge com horário reduzido, enquanto a academia é adequada.

Avaliações dos hóspedes relacionadas

8

Jonathan

24 de fev. de 2024

·

A estadia foi de 2 noites

Nice inside, most staff very friendly. One guy on reception wasn't interested in doing any work and met him first on entry, worst first impression, curly haired chap, avoid him. Clean room. Busy with airport crew. Have to pay extra for parking £12 per night. Nice buffet at a good price of £19.95 Breakfast reasonable but very busy with airline staff.

10

Duncan

6 de mai. de 2024

·

A estadia foi de 1 noite

Shuttle service to airports cost 5 pounds- - Taxi costs 28 pounds so call the shuttle

6

Kimberly

20 de ago. de 2024

·

A estadia foi de 1 noite

Close to Gatwick. Good sized gym, nice check in, glad the room had air con and the ability to open windows for fresh air. I think overnight parking should be free for hotel guests.

10

Jennifer

17 de fev. de 2025

·

A estadia foi de 1 noite

Quick overnight between flights. Slight problem at check in as the computer went down but we were immediately given a free drinks voucher and led to the bar to wait, then once sorted, the key was brought to us. Room absolutely perfect - a king sized bed and 2 singles. Included breakfast was great, and given the price we paid for the room, it was a real bargain. Would 100% recommend. Shuttle bus to/from airport was handy, and cost £5 pp each way.

10

Carla

23 de jul. de 2024

·

A estadia foi de 1 noite

Worth every penny. I purchased access to the lounge and i wish it was available longer than 2 hours because you get free snacks and drinks but everything else was amazing. The food was great and staff was friendly

10

Charlotte

7 de jul. de 2025

·

A estadia foi de 1 noite

Great having EV charger but not located in a suitable space

6

Inderjit

13 de ago. de 2025

·

A estadia foi de 1 noite

Single EV charging point was occupied from the time we arrived around 9pm to the time we needed to leave in the morning (by the same car). Having a booking system and 1 hour slots rather than 'first come first served' with only a single charging point. I informed the front desk staff, but he was not particularly interested, could have suggested a nearby charging station it would have been something...this is going to be a common problem with more EV's.

10

Jose A

15 de out. de 2024

·

A estadia foi de 1 noite

One night stay just to catch early flight out of Gatwick. - Very convenient since it is the last stop on the airport shuttle bus (about 20 min ride). We could not have breakfast but the dinner menu was great..

6

Kirsty

22 de jul. de 2024

·

A estadia foi de 1 noite

We was arriving quite late as been on a flight booked a twin room only told when we got there there’s no twin rooms left so I ended up with a double which wasn’t overly convenient for us The rims were big comfortable clean excellent bathroom facilities lovely tray of drinks are only complain was we didn’t get the right type of room be prepared to pay for parking which seems a shame when the rooms are obviously not overly cheap and then have to pay £12 parking car for the evening

10

Denise

5 de out. de 2024

·

A estadia foi de 1 noite

There was a shuttle to the airport at convenient times.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

As áreas comuns e muitos quartos são considerados muito limpos, com serviço de limpeza frequentemente elogiado. Alguns hóspedes notaram áreas desgastadas ou detalhes ignorados, como carpetes e vestígios de manutenção.

Avaliações dos hóspedes relacionadas

6

Audrey

6 de fev. de 2025

·

A estadia foi de 3 noites

Not the greatest hotel to stay for a full business week. Great breakfast but for the rest outdated hotelrooms. Dirty carpet and cold smelly room. Bed was not changed in 3 days, just put the duvets back in place. Very small room when with a big suitcase not much space to open your Stuff. Great receptionist (blond lady)

10

duane

25 de set. de 2025

·

A estadia foi de 1 noite

The staff were extremely friendly and the hotel was incredibly clean and tidy. Would highly recommend staying in there if you’re in the area. There was also a large choice of gluten-free options on the restaurants menu, which was ideal for my wife

10

Mohammad

19 de jun. de 2024

·

A estadia foi de 1 noite

Clean hotel comfortable bed good breakfast

10

Angela

26 de nov. de 2024

·

A estadia foi de 1 noite

Really excellent service and very clean rooms.

6

Amanda

5 de ago. de 2023

·

A estadia foi de 1 noite

Firstly, all the staff were very nice and friendly……special mention to the breakfast team. However, the room was particularly disappointing, it was very worn and dated. It was also very small and the bath was not an average size. It had a shower overhead which we had problems getting hot water from , so had to have a bath instead. The toilet door when closed wouldn’t open, and my husband spent 10 minutes trying to get out…..which eventually he did, and we spent the rest of the time having to leave the door open. On the positive side, the food was good and varied and all the staff were pleasant.

10

Ayeasha

28 de mar. de 2024

·

A estadia foi de 1 noite

Very clean rooms, good service and nice food.

8

n

19 de dez. de 2022

·

A estadia foi de 1 noite

Very helpful check in, parking perfect. Room clean ish. False eye lashes on carpet so no real detail to final Touches. Food good.

10

Charles

19 de jul. de 2025

·

A estadia foi de 1 noite

Stayed just one night. Friendly efficient welcome. Comfortable room and bed. Bathroom a bit small but v clean and newly appointed. Great breakfast. Easy checkout. Recommended and would stay again

10

Megan

16 de jun. de 2024

·

A estadia foi de 1 noite

Very nice hotel for the cost. It was clean and comfortable.

8

Nils

7 de fev. de 2025

·

A estadia foi de 4 noites

Sorry for the poor rating; rooms was small and cold, i.e. climiate control too loud, not really clean and the main fact, they did not respect my wish for privacy and entered the room without permission.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são geralmente confortáveis, mas variam em tamanho e condição; alguns são pequenos ou desatualizados. Os hóspedes relatam problemas com o controle de temperatura e ruído dos corredores ou do trânsito, além de tomadas limitadas perto da cama.

Avaliações dos hóspedes relacionadas

8

kerry

29 de abr. de 2025

·

A estadia foi de 1 noite

The hotel was nice and convenient for the airport. The only reason I have for marking it down a star is that the air conditioning just didn’t work throughout the hotel. We asked for a fan in the room as it was so hot which was provided quickly. When I mentioned it again at check out I was advised they have to set the temperature throughout the entire hotel. Apparently the week before when it was cooler people were too cold so they turned the temperature setting up. Surely each room should be able to individually control the temperature? This is the UK and temperatures fluctuate. There’s a control panel on the wall yet it does nothing. Please sort it out, people don’t pay £150-£200 for a room to not be able to sleep.

8

Stephen

13 de mai. de 2024

·

A estadia foi de 2 noites

Room slightly on small side but nicely updated

8

Kate

9 de ago. de 2025

·

A estadia foi de 1 noite

Nice comfy beds to rest up before our long haul flight back to Australia.

10

Jonathan

2 de out. de 2023

·

A estadia foi de 1 noite

Nice, decent sized room which smelt really nice as we entered it.

2

Karen

25 de jan. de 2025

·

A estadia foi de 1 noite

The room was so cold, the air con was flashing with ‘filter needs cleaning’ on screen, could not sleep because of the cold- even got up and had a bath to try and warm up but just couldn’t get warm. Reception said they would speak to manager but we have heard nothing

8

Michael

16 de jun. de 2025

·

A estadia foi de 1 noite

You cannot change the air on in room, it was so hot we could not sleep properly

10

Dan

20 de nov. de 2023

·

A estadia foi de 1 noite

Excellent hotel only thing that let it down was room 250 window broke had traffic noise all night but will stay again excellent staff food and service couldn’t fault it would recommend this hotel to stay in

8

Claire

23 de jun. de 2024

·

A estadia foi de 1 noite

Lovely room but few tired bits tv in bathroom didn’t work no plug sockets in bedroom and living room window didn’t close properly

10

James

14 de out. de 2024

·

A estadia foi de 1 noite

Great hotel and great location for the airport. Great service and all good but ….. one thing ….. no plug sockets at the head of the bed. I use a CPAP machine which meant we had to trail cables across the room.

2

Jeffrey

8 de set. de 2023

·

A estadia foi de 1 noite

Should not be a 4 star property with those paper thin walls! We had a terrible nights sleep before our flight that ruined me for a couple days! I messaged the property after to complain and ask for refund because I was so angry about it and still never heard anything back from them! I had to listen to some couple talking clear as day in a normal voice way past midnight and get up at 4:30 to get to gatwick, no way that is acceptable it sounded like they were in my room! Don’t stay there unless you want to risk it?! If someone from the hotel had contacted me about my complaint then perhaps they could have avoided having this review for all to see, really lame!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é frequentemente descrita como simpática, atenciosa e proativa, com resolução de problemas útil e atualizações ocasionais. Alguns relatos mencionam atendentes da recepção lentos ou indiferentes e assistência limitada com a bagagem.

Avaliações dos hóspedes relacionadas

8

Lutfur Rahman

14 de set. de 2025

·

A estadia foi de 5 noites

There should be concierge service to assists guests to take luggage to rooms and down . This service was lacking , there should be dedicated staff for this , front desk staff were very cooperative and courteous.

8

Jonathan

24 de fev. de 2024

·

A estadia foi de 2 noites

Nice inside, most staff very friendly. One guy on reception wasn't interested in doing any work and met him first on entry, worst first impression, curly haired chap, avoid him. Clean room. Busy with airport crew. Have to pay extra for parking £12 per night. Nice buffet at a good price of £19.95 Breakfast reasonable but very busy with airline staff.

10

duane

25 de set. de 2025

·

A estadia foi de 1 noite

The staff were extremely friendly and the hotel was incredibly clean and tidy. Would highly recommend staying in there if you’re in the area. There was also a large choice of gluten-free options on the restaurants menu, which was ideal for my wife

10

Luisa

22 de jul. de 2024

·

A estadia foi de 1 noite

Fantastic customer service from all staff. Friendly and welcoming throughout. Aditya on reception was brilliant in finding us alternative room when the room we booked was unsuitable.

10

Jennifer

17 de fev. de 2025

·

A estadia foi de 1 noite

Quick overnight between flights. Slight problem at check in as the computer went down but we were immediately given a free drinks voucher and led to the bar to wait, then once sorted, the key was brought to us. Room absolutely perfect - a king sized bed and 2 singles. Included breakfast was great, and given the price we paid for the room, it was a real bargain. Would 100% recommend. Shuttle bus to/from airport was handy, and cost £5 pp each way.

4

Stephen

7 de jul. de 2023

·

A estadia foi de 1 noite

Extremely slow check in - much faster at Premier Inn !! no excuse in this day and age.

10

Harsh

7 de jun. de 2024

·

A estadia foi de 1 noite

We reached early around 11 because of the flight and the front staff (Himani) was very helpful. She tried to get us a room early as it was earlier than the checkout time she offered us the complimentary drinks but since we had to leave the hotel for lunch, she offered to store our baggage before we checked in. She assured that our family room would be ready before we come back which was going to be late in the evening. We came back to the hotel around 9:30 and Soumya helped us with quick checkin. Himani went above and beyond to ensure our stay was comfortable. The breakfast had good variety and good options for vegetarians. Would definitely recommend and stay there again.

10

Charles

19 de jul. de 2025

·

A estadia foi de 1 noite

Stayed just one night. Friendly efficient welcome. Comfortable room and bed. Bathroom a bit small but v clean and newly appointed. Great breakfast. Easy checkout. Recommended and would stay again

6

Inderjit

13 de ago. de 2025

·

A estadia foi de 1 noite

Single EV charging point was occupied from the time we arrived around 9pm to the time we needed to leave in the morning (by the same car). Having a booking system and 1 hour slots rather than 'first come first served' with only a single charging point. I informed the front desk staff, but he was not particularly interested, could have suggested a nearby charging station it would have been something...this is going to be a common problem with more EV's.

6

Nicola

12 de ago. de 2024

·

A estadia foi de 1 noite

The room was impressive and well equipped and the beds were comfortable. Everything was very clean. My only disappointed Is the lack of interest from the reception team. On each encounter the experience was not personal and instead seemed to be A Chore. I was also disappointed That I checked in as one adult with Two young Children, 2 large suitcases and 4 Bags and Struggled to my room (allocated at the furthest point of the corridor from reception on floor 3) and was offered no help, or to store any of the bags for me to return later to get. Also on departure The receptionist was disinterested sadly. The lady who waited on us at dinner was fantastic though and very friendly.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Conveniente para Gatwick, normalmente a 10–20 minutos de distância, com serviço de transporte disponível. Também acessível a pé aos restaurantes e lojas de Crawley para algumas estadias.

Avaliações dos hóspedes relacionadas

8

Angelo

3 de ago. de 2025

·

A estadia foi de 1 noite

Good location. Only had breakfast which was good and the staff attentive and friendly

8

Fiona

2 de set. de 2024

·

A estadia foi de 1 noite

The hotel is advertised as ‘Gatwick airport’ but in fact, it’s about a 10-15 min drive to the airport. We did use the shuttle service on the morning we were flying out, but it was expensive from the station to the hotel itself. Room was comfortable.

10

Shihomi

26 de jul. de 2025

·

A estadia foi de 1 noite

It was really good location and convenient highly recommend!

10

Keith

11 de set. de 2024

·

A estadia foi de 1 noite

Convenient for the airport

10

Jennifer

15 de set. de 2024

·

A estadia foi de 1 noite

Nice hotel, friendly staff, spacious and well equipped rooms. Close to downtown shopping/dining options and quick access to airport.

10

John

3 de jun. de 2023

·

A estadia foi de 1 noite

Property was great but a little further from airport than I thought meaning a £37 taxi ride round trip.

10

Jose A

15 de out. de 2024

·

A estadia foi de 1 noite

One night stay just to catch early flight out of Gatwick. - Very convenient since it is the last stop on the airport shuttle bus (about 20 min ride). We could not have breakfast but the dinner menu was great..

10

Cindy

4 de ago. de 2024

·

A estadia foi de 1 noite

Convenient to Gatwick Airport.

8

christopher

24 de mar. de 2025

·

A estadia foi de 1 noite

Stayed here since the Arora has closed to the Normal traveller, handy for Gatwick

10

simon

26 de out. de 2023

·

A estadia foi de 1 noite

Nice hotel but a bit far from Gatwick which is less than ideal as you are relying on a cab to actually turn up, ours was 25mins late. Just bear this in mind, there is no bus

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã é amplamente elogiado pela qualidade e variedade, e muitos apreciaram o bar e o restaurante. O serviço e a consistência da comida podem diminuir em horários de pico, com atrasos ocasionais ou decepções específicas no cardápio.

Avaliações dos hóspedes relacionadas

10

Karen

5 de fev. de 2024

·

A estadia foi de 1 noite

Amazing stay. The receptionist upgraded our room which was lovely. The breakfast was delicious and Joseph was a great help.

8

Jonathan

24 de fev. de 2024

·

A estadia foi de 2 noites

Nice inside, most staff very friendly. One guy on reception wasn't interested in doing any work and met him first on entry, worst first impression, curly haired chap, avoid him. Clean room. Busy with airport crew. Have to pay extra for parking £12 per night. Nice buffet at a good price of £19.95 Breakfast reasonable but very busy with airline staff.

10

Mohammad

31 de jul. de 2025

·

A estadia foi de 1 noite

Breakfast was great

10

Susan

30 de mar. de 2025

·

A estadia foi de 1 noite

Great hotel, the restaurant good and staff were fantastic, can't fault our stay here

8

Christopher

11 de jul. de 2025

·

A estadia foi de 1 noite

Stayed here a good few times, so I know what’s available, it’s convenient to walk into town, Food and wine reasonably priced, but please look into the red wine selection by glass, I’d pay more as it’s all like liquid jam!

2

Jess

25 de jan. de 2024

·

A estadia foi de 1 noite

All night there were really loud noises that were very loud and would wake you up. We had to leave early in the morning so I had put my room service tag out so breakfast could be available for the kids while we got ready. It was never collected so we had no breakfast. When we called the front desk to complain they were really dismissive.

10

John

1 de set. de 2023

·

A estadia foi de 1 noite

A little slow in the restaurant considering how quiet it was, and for a £27 ribeye, it should be tender, and the fries hot!

10

Charles

19 de jul. de 2025

·

A estadia foi de 1 noite

Stayed just one night. Friendly efficient welcome. Comfortable room and bed. Bathroom a bit small but v clean and newly appointed. Great breakfast. Easy checkout. Recommended and would stay again

10

Jose A

15 de out. de 2024

·

A estadia foi de 1 noite

One night stay just to catch early flight out of Gatwick. - Very convenient since it is the last stop on the airport shuttle bus (about 20 min ride). We could not have breakfast but the dinner menu was great..

8

Stephen

25 de nov. de 2024

·

A estadia foi de 2 noites

Hotel reception, bar and breakfast areas were good and the breakfast options were great. However the staff were not as attentive at Breakfast as expected in such a high standard hotel. The coffee machine was always being emptied of products and always running out of cups to use and it was difficult to access the additional items on the menu. The bar and restaurant food was very good and we enjoyed a lovely evening in the bar with family for drinks. The rooms were small but adequate, but could do with a little TLC regarding painting, renew the showers with a better performing shower. Cleaning staff of the room was excellent and ensured the room was cleaned regularly. The beds was very comfortable with great pillows and I enjoyed a good night sleep.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Mês	Preço médio
janeiro	US$ 133
fevereiro	US$ 155
março	US$ 155
abril	US$ 152
maio	US$ 139
junho	US$ 150
julho	US$ 136
agosto	US$ 116
setembro	US$ 156
outubro	US$ 146
novembro	US$ 134
dezembro	US$ 124

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $197	21 $200	22 $188	23 $221	24 $196
25 $161	26 $158	27 $205	28 $182	29 $103	30 $93	31 $103

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $103	2 $180	3 $282	4 $215	5 $115	6 $105	7 $105
8 $119	9 $156	10 $227	11 $181	12 $105	13 $97	14 $97
15 $122	16 $156	17 $225	18 $270	19 $115	20	21 $105
22 $103	23 $146	24 $215	25 $218	26 $103	27 $103	28 $105
29 $114	30 $154

Crowne Plaza London - Gatwick Airport by IHG

Preços para Crowne Plaza London - Gatwick Airport by IHG

Preços médios mensais

Sobre este alojamento

Localização

Opções de quartos

Quarto Standard, 1 cama de casal, acessível

Quarto Standard, 1 cama queen-size

Quarto Standard

Quarto Premium, 1 cama de casal

Quarto Standard, 1 cama de casal

Quarto Standard, 2 camas individuais

Suite, 1 quarto, acesso ao Club Lounge

Quarto Premium, 2 camas de casal

Quarto Premium, 1 cama king-size, acesso ao Club Lounge

Quarto Premium, 1 cama queen-size

Quarto Premium, 1 cama king-size

Avaliações dos hóspedes sobre Crowne Plaza London - Gatwick Airport by IHG

Quem se hospeda aqui?

O que pensam os hóspedes

Políticas da propriedade

Instruções de check-in

É bom saber

Extras opcionais

Preços para as próximas datas