Hotel Botánico & The Oriental Spa Garden
323 $US
/nuit
Moyenne pour septembre
Prix pour Hotel Botánico & The Oriental Spa Garden
Sélectionnez les dates pour voir les prix et les disponibilités
323 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Hotel Botánico & The Oriental Spa Garden, les prix par nuit s'élèvent en moyenne à 311 $US pendant le mois le moins cher (octobre) et à 481 $US pendant le mois le plus cher (décembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 421 $US |
| février | 394 $US |
| mars | 355 $US |
| avril | 375 $US |
| mai | 338 $US |
| juin | 324 $US |
| juillet | 326 $US |
| août | 317 $US |
| septembre | 323 $US |
| octobre | 311 $US |
| novembre | 388 $US |
| décembre | 481 $US |
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sept. · 323 $US
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Le plus cher : décembre (env. 481 $US)
Le moins cher : octobre (env. 311 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs ...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 3 piscines extérieures, des sources chaudes et un centre de remise en forme. Cet hôtel de style méditerranéen offre aussi features l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément). Grimpez à bord de la navette gratuite et rejoignez plusieurs destinations dans un rayon de 2 km.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de location de limousines/berlines et un service de nettoyage à sec / blanchisserie. Si vous devez organiser une réunion à Puerto de la Cruz, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 1502 mètres carrés et comprenant un espace de conférence et des salles de réunion. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (24 h/24) et un parking avec voiturier se trouve dans l'enceinte de l'hébergement.
Repas
Laissez-vous séduire par les spécialités Cuisine espagnole de La Parrilla, l'un des 4 restaurants de cet hôtel ou profitez du service d'étage 24 h/24, idéal pour une soirée cocooning en amoureux ou en solo. Si vous avez envie de vous détendre devant un petit verre, pas de panique, l'hébergement abrite un bar / salon et un bar en bord de piscine. Un petit déjeuner buffet gratuit est servi en semaine de 07 h 30 à 10 h 30 et le week-end de 07 h 30 à 11 h 00.
Chambres
Les 212 chambres de l'hébergement vous invitent à la détente et comprennent un minibar et une TV connectée. Les chambres sont dotées d'un balcon. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et des articles de toilette gratuits.
Emplacement
En choisissant Hotel Botanico & The Oriental Spa Garden à Puerto de la Cruz (El Botánico), vous serez à quelques pas du site Jardins Botaniques et à 14 min à pied du site Promenade San Telmo. Cet hôtel très pratique pour les familles se trouve à 1,6 km de Piscines du Lago Martianez et à 1,6 km de Plages de Tenerife.
À proximité
Jardins Botaniques(0.1 miles)
Jardin Aquatique(0.3 miles)
Point de vue de La Paz(0.4 miles)
Jardin Sitio Litre(0.6 miles)
Centre Commercial Martianez(0.7 miles)
Promenade San Telmo(0.7 miles)
Plage de San Telmo(0.8 miles)
Plages de Tenerife(0.8 miles)
Plage Martianez(0.9 miles)
Église de Nuestra Señora de la Peña de Francia(0.9 miles)
Théâtre Timanfaya(0.9 miles)
Parc Canin Taoro Can(0.9 miles)
Hôtel de ville de Puerto de la Cruz(0.9 miles)
Piscines du Lago Martianez(0.9 miles)
Casino Puerto de la Cruz(0.9 miles)
Aéroport de Santa Cruz de Tenerife Tenerife Nord (TFN)(15.8 miles)
Aéroport de Tenerife sud (Sur Reina Sofia) (TFS)(57.3 miles)
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Emplacement
Avenida Richard J. Yeoward, 1, Puerto de la Cruz, Iles Canaries, Espagne
Jardins Botaniques (0.1 miles)
Jardin Aquatique (0.3 miles)
Point de vue de La Paz (0.4 miles)
Jardin Sitio Litre (0.6 miles)
Centre Commercial Martianez (0.7 miles)
Promenade San Telmo (0.7 miles)
Options de chambre
4
Chambre Double Deluxe (Teide View)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Simples
Couchages 2
BalconClimatisationChauffageWi-Fi (gratuit)
6
Suite, vue océan (Senator)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Simples
Couchages 3
BalconClimatisationChauffageWi-Fi (gratuit)
6
Suite Junior, vue océan (Ambassador)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Simples
Couchages 3
BalconClimatisationChauffageWi-Fi (gratuit)
6
Chambre Double Supérieure (Teide View)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
BalconClimatisationChauffageWi-Fi (gratuit)
4
Suite Junior, vue jardin (Ambassador)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
BalconClimatisationChauffageWi-Fi (gratuit)
5
Chambre Double Deluxe (Spa View)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Simples
Couchages 2
BalconClimatisationChauffageWi-Fi (gratuit)
5
Suite (Senator Teide View)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
BalconClimatisationChauffageWi-Fi (gratuit)
8
Chambre Double Supérieure, vue océan
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
BalconClimatisationChauffageWi-Fi (gratuit)
Avis des voyageurs sur Hotel Botánico & The Oriental Spa Garden
9.1
Superbe
Basé sur 701 avis vérifiés
Qui séjourne ici ?
Affaires
4%
Couples
62%
Familles
22%
Groupes
4%
Solo
4%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après les avis concernant l'Hotel Botanico y Oriental Spa Garden, les voyageurs apprécient le personnel chaleureux et professionnel, les jardins luxuriants et l'Oriental Spa remarquable, ainsi que les petits déjeuners copieux et les chambres confortables qui offrent une base calme et haut de gamme à Puerto de la Cruz.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après les avis concernant l'Hotel Botanico y Oriental Spa Garden, les voyageurs apprécient le personnel chaleureux et professionnel, les jardins luxuriants et l'Oriental Spa remarquable, ainsi que les petits déjeuners copieux et les chambres confortables qui offrent une base calme et haut de gamme à Puerto de la Cruz.
L'offre de restauration sur place suscite des réactions mitigées : certains restaurants impressionnent, mais d'autres sont jugés trop chers ou lents, et des temps d'attente sont signalés au bar ou en service d'étage. Plusieurs personnes notent un décor vieissant ou des petits problèmes d'entretien, une piscine principale froide, des cours de spa limités ou payants, et des problèmes occasionnels de bruit ou de confidentialité dans les salles de bain. L'environnement est calme, avec une navette pour rejoindre la ville, mais le retour en montée, le stationnement limité et les codes vestimentaires peuvent affecter les projets. Idéal pour les voyageurs en quête de luxe et de détente avec un service attentionné.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Installations complètes avec l'Oriental Spa Garden, plusieurs piscines et une bonne salle de sport ; la musique live et la navette pour la ville ajoutent au confort. Certains signalent une piscine principale froide, un stationnement limité, des cours ou des boissons coûteux, ainsi que des problèmes occasionnels au bar ou au centre d'affaires.
Avis de voyageur à ce sujet
10
Beate
26 déc. 2023
·
A séjourné 15 nuits
Ein Hotel der alten Schule, höflich und zuvorkommend, aber nicht aufdringlich. Ein großer Außen-Pool -gefühlt 20 Grad warm- lädt zum Bahnenziehen ein, immer genügend freie Liegen. Zwei weitere wärmere Außen-Pools im Spa mit Massagedüsen. Ein Sauna-Bereich mit meheren Saunarten. Hier geben wir als Nutzer der heißen trockenen Sauna einen Punkte Abzug für die Hygiene. Der Spa-Bereich musste mit Badebekleidung genutzt werden. Es gab nur WELLNESS-Duschen mit EINER voreingestellten Wassertemperatur. Nur hat kein Gast vor Benutzung des Pools oder des Whirlpools im Spa geduscht und nach der Sauna war keine richtige kalte Dusche möglich. In der Sauna mit Badesachen zu schwitzen hat wenig Freude gemacht und lauwarm danach zu duschen war nicht wirklich ein Erlebnis. Die Spa-Regeln sollten überdacht werden und wenigstens eine Dusche, wo man die Badebekleidung ablegen kann, würde zur Hygiene beitragen. Das Orientel-Spa Restaurant kocht für Europäer in den Gewürzen magenfreundlich angepasste schmackhafte Küche. Die Küche beim Italiener fanden wir stets hervorragend. Beim Spanier waren wir nur einmal, da das Essen fade war und dazu noch die Bedienung mit Wartezeiten verbunden. Das Frühstücks-Buffet ist täglich frisch und lässt keine Wünsche offen. Lediglich der Kaffee aus den Automaten ist ungenießbar. Wir haben immer beim Kellner Kaffee von der Bar bestellt. Der Garten mit den Palmen, den Vögeln, den Fischen erinnerte uns an Thailand. Fitnesstudio ist modern. Yoga-Kurs-Klass 40€/Stunde.
Ein Hotel der alten Schule, höflich und zuvorkommend, aber nicht aufdringlich. Ein großer Außen-Pool -gefühlt 20 Grad warm- lädt zum Bahnenziehen ein, immer genügend freie Liegen. Zwei weitere wärmere Außen-Pools im Spa mit Massagedüsen. Ein Sauna-Bereich mit meheren Saunarten. Hier geben wir als Nutzer der heißen trockenen Sauna einen Punkte Abzug für die Hygiene. Der Spa-Bereich musste mit Badebekleidung genutzt werden. Es gab nur WELLNESS-Duschen mit EINER voreingestellten Wassertemperatur. Nur hat kein Gast vor Benutzung des Pools oder des Whirlpools im Spa geduscht und nach der Sauna war keine richtige kalte Dusche möglich. In der Sauna mit Badesachen zu schwitzen hat wenig Freude gemacht und lauwarm danach zu duschen war nicht wirklich ein Erlebnis. Die Spa-Regeln sollten überdacht werden und wenigstens eine Dusche, wo man die Badebekleidung ablegen kann, würde zur Hygiene beitragen. Das Orientel-Spa Restaurant kocht für Europäer in den Gewürzen magenfreundlich angepasste schmackhafte Küche. Die Küche beim Italiener fanden wir stets hervorragend. Beim Spanier waren wir nur einmal, da das Essen fade war und dazu noch die Bedienung mit Wartezeiten verbunden. Das Frühstücks-Buffet ist täglich frisch und lässt keine Wünsche offen. Lediglich der Kaffee aus den Automaten ist ungenießbar. Wir haben immer beim Kellner Kaffee von der Bar bestellt. Der Garten mit den Palmen, den Vögeln, den Fischen erinnerte uns an Thailand. Fitnesstudio ist modern. Yoga-Kurs-Klass 40€/Stunde.
8
Helen
8 mars 2025
·
A séjourné 7 nuits
Beautiful hotel , stunning spa . Main pool very cold advertised as 27 degrees which it definitely wasn’t . Given wrong room on arrival quickly rectified mistake.Restaurants overbooked couldn’t get a table until 9 pm on arrival when we arrived it was half empty , waited over half an hour for a booked table another night the manager blamed reception for overbooking. Would not do half board again . Breakfast excellent. All staff courteous.
Beautiful hotel , stunning spa . Main pool very cold advertised as 27 degrees which it definitely wasn’t . Given wrong room on arrival quickly rectified mistake.Restaurants overbooked couldn’t get a table until 9 pm on arrival when we arrived it was half empty , waited over half an hour for a booked table another night the manager blamed reception for overbooking. Would not do half board again . Breakfast excellent. All staff courteous.
10
Caroline
27 août 2025
·
A séjourné 5 nuits
Fabulous gardens, aviary, the gym was excellent & breakfasts were outstanding. Our last night we had dinner in
Fabulous gardens, aviary, the gym was excellent & breakfasts were outstanding. Our last night we had dinner in
10
Claire
17 avr. 2025
·
A séjourné 7 nuits
ABSOLUTELY FABULOUS, we would go again in a heartbeat! Best hotel for service and facilities. I’d like to see some free exercise yoga pilates classes offered in the Spa rather than paying for them. The treatments are pricey too but rest of Spa was wonderful! Esp the hidden cave hot tub that we found on last day! Such a pleasure to chat to the staff and they were not at all stuffy. As an avid birdwatcher the botanical gardens were to die for! New species at every turn as well as the flowers, plants & bonsai trees - workshop on these bonsai’s & flower arranging were brilliant :-)
ABSOLUTELY FABULOUS, we would go again in a heartbeat! Best hotel for service and facilities. I’d like to see some free exercise yoga pilates classes offered in the Spa rather than paying for them. The treatments are pricey too but rest of Spa was wonderful! Esp the hidden cave hot tub that we found on last day! Such a pleasure to chat to the staff and they were not at all stuffy. As an avid birdwatcher the botanical gardens were to die for! New species at every turn as well as the flowers, plants & bonsai trees - workshop on these bonsai’s & flower arranging were brilliant :-)
8
Friedel
21 avr. 2025
·
A séjourné 14 nuits
Hervorragendes Hotel, wunderschöne Anlage. Unser Zimmer ( Meerblick) war jedoch für Februar zu kalt, da nach Norden ausgerichtet. Der Spa-Bereich ist sehr groß, allerdings schon „old-fashioned… Die Restaurants sind durchschnittlich für ein 5* Haus. Das Frühstück ist ausgezeichnet, besonders im Außen Bereich genossen. Das das Haus zu wenig Parkplätze hat, ist sicher seiner Bauzeit geschuldet. Jedoch wurdef ür uns dieses Problem durch sehr hilfsbereite Doorman aufgefangen.
Hervorragendes Hotel, wunderschöne Anlage. Unser Zimmer ( Meerblick) war jedoch für Februar zu kalt, da nach Norden ausgerichtet. Der Spa-Bereich ist sehr groß, allerdings schon „old-fashioned… Die Restaurants sind durchschnittlich für ein 5* Haus. Das Frühstück ist ausgezeichnet, besonders im Außen Bereich genossen. Das das Haus zu wenig Parkplätze hat, ist sicher seiner Bauzeit geschuldet. Jedoch wurdef ür uns dieses Problem durch sehr hilfsbereite Doorman aufgefangen.
10
Malcolm Stuart
10 avr. 2025
·
A séjourné 7 nuits
Well-run and efficient, excellent staff, without exception. Lovely enviroment, excellent facilities. A real pleasure to be there in every way. The shuttle bus to the town centre is also a well-run service.
Well-run and efficient, excellent staff, without exception. Lovely enviroment, excellent facilities. A real pleasure to be there in every way. The shuttle bus to the town centre is also a well-run service.
4
TENDAYI
11 janv. 2023
·
A séjourné 2 nuits
I stayed at this hotel briefly in January. Some of the customer service skills could be improved in terms of responding to their guests. When I arrived to check in, I showed them my passport as you usually do and they said that they could not find a record of my booking so they asked if I had a hard copy of the hotel confirmation which fortunately I did. The receptionist went into the back room and said they were going to look into it because I did not appear on their register. They said that I could have a cup of coffee on the house and they would come and let me know once they had looked into it. After about an hour as I had not heard anything I went back to the reception and only then did they tell me that they had found my booking and was getting my room ready. Instead of me having to follow it up after approximately one hour I think that they should have let me know and what the error was because I have to say in all my years of hotel bookings it has never happened to me that they have not found a booking that has already been paid for. On one of the days I wanted to use their computer in their Business Centre and it was not working. As it was on a different floor, I phoned reception and asked if somebody could come and look into it for me and they said yes they were going to send somebody up to me. After about 15 minutes as nobody came I then phoned them back again and was then told that the IT gentleman does not work on Sundays so they were going to try and see
I stayed at this hotel briefly in January. Some of the customer service skills could be improved in terms of responding to their guests. When I arrived to check in, I showed them my passport as you usually do and they said that they could not find a record of my booking so they asked if I had a hard copy of the hotel confirmation which fortunately I did. The receptionist went into the back room and said they were going to look into it because I did not appear on their register. They said that I could have a cup of coffee on the house and they would come and let me know once they had looked into it. After about an hour as I had not heard anything I went back to the reception and only then did they tell me that they had found my booking and was getting my room ready. Instead of me having to follow it up after approximately one hour I think that they should have let me know and what the error was because I have to say in all my years of hotel bookings it has never happened to me that they have not found a booking that has already been paid for. On one of the days I wanted to use their computer in their Business Centre and it was not working. As it was on a different floor, I phoned reception and asked if somebody could come and look into it for me and they said yes they were going to send somebody up to me. After about 15 minutes as nobody came I then phoned them back again and was then told that the IT gentleman does not work on Sundays so they were going to try and see
10
Neil
8 mars 2025
·
A séjourné 10 nuits
A fantastic hotel, aimed very much at adults. Fabulous spa facilities included and many additional treatments available to purchase All members of staff were incredibly attentive and always happy to help Drinks were pricey (eg €8 for a beer) but there are several local bars nearby
A fantastic hotel, aimed very much at adults. Fabulous spa facilities included and many additional treatments available to purchase All members of staff were incredibly attentive and always happy to help Drinks were pricey (eg €8 for a beer) but there are several local bars nearby
10
Valentino
6 mars 2025
·
A séjourné 4 nuits
Il parcheggio è spesso pieno ma nei dintorni facile accessibilità per parcheggiare l’auto
Il parcheggio è spesso pieno ma nei dintorni facile accessibilità per parcheggiare l’auto
10
Tracy
12 nov. 2025
·
A séjourné 7 nuits
Spotless room. Fantastic house keeping. Lovely breakfasts. Helpful reception staff. Great spa garden.
Spotless room. Fantastic house keeping. Lovely breakfasts. Helpful reception staff. Great spa garden.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les avis décrivent systématiquement des chambres impeccables et des jardins bien entretenus avec un service de ménage attentif. Quelques personnes mentionnent des tapis usés ou des zones datées nécessitant une modernisation.
Avis de voyageur à ce sujet
10
Brian Marshall
28 mars 2025
·
A séjourné 6 nuits
Excellent hotel and beautiful gardens.
Excellent hotel and beautiful gardens.
8
Stephen
21 nov. 2025
·
A séjourné 7 nuits
Room was very clean, but they need modernising and it would be 5 star. Staff were all happy and very polite, great service culture
Room was very clean, but they need modernising and it would be 5 star. Staff were all happy and very polite, great service culture
10
Michael
28 août 2023
·
A séjourné 1 nuit
Yes it is a very good hotel very friendly staff clean and relaxing. The spar was exceptional. Restaurants looked amazing but didn’t eat at the hotel except for breakfast which was top food. Don’t forget trousers men, I didn’t bring any my guilt. Staff couldn’t have done enough for you. I will be staying again thank you
Yes it is a very good hotel very friendly staff clean and relaxing. The spar was exceptional. Restaurants looked amazing but didn’t eat at the hotel except for breakfast which was top food. Don’t forget trousers men, I didn’t bring any my guilt. Staff couldn’t have done enough for you. I will be staying again thank you
6
Julie
13 oct. 2025
·
A séjourné 8 nuits
The hotel spotless and fully staffed . The hotel is beautiful and rooms to a high standard . Had it not been for a huge disappointment of not getting as advertised garden view would rate higher . The junior suite with garden view is a view of the reception canopy and a noisy road . Unhappy was shown another room one floor above same view . After a stale mate had to pay €300 to get a quite acceptable view . This was a lot lot more than if I had booked the Mountain View with Expedia . Felt ripped off and marred my holiday . Had advised Expedia after submitting how was check in. With reception badgering me 3 times to change review and going over same disagreement ( see pic of room with suppose garden view
The hotel spotless and fully staffed . The hotel is beautiful and rooms to a high standard . Had it not been for a huge disappointment of not getting as advertised garden view would rate higher . The junior suite with garden view is a view of the reception canopy and a noisy road . Unhappy was shown another room one floor above same view . After a stale mate had to pay €300 to get a quite acceptable view . This was a lot lot more than if I had booked the Mountain View with Expedia . Felt ripped off and marred my holiday . Had advised Expedia after submitting how was check in. With reception badgering me 3 times to change review and going over same disagreement ( see pic of room with suppose garden view
10
Edward
11 janv. 2024
·
A séjourné 6 nuits
The overall property could do with a little face lift. That said it was all in order and clean just some areas a little tired.
The overall property could do with a little face lift. That said it was all in order and clean just some areas a little tired.
10
Catherine
4 juil. 2024
·
A séjourné 1 nuit
Fint opphold. Litt problemer med at vi hadde avtalt med housekeeping ar de skulle rengjøre. Vi hadde med vår hund som måtte taes ut for anledningen. Da vi kom tilbake timer senere var rommet fortsatt uvasket. Dette skjedde 2 (av 4) dager.
Fint opphold. Litt problemer med at vi hadde avtalt med housekeeping ar de skulle rengjøre. Vi hadde med vår hund som måtte taes ut for anledningen. Da vi kom tilbake timer senere var rommet fortsatt uvasket. Dette skjedde 2 (av 4) dager.
6
Matt
15 févr. 2024
·
A séjourné 7 nuits
Staff excellent, pool and gardens also great. It’s a good quality hotel but needs a re-furb, magnolia walls, pictures in room faded, furniture dated, issues with shower. Bed very comfortable, large room. Little soundproofing through inter-connecting doors. Breakfast a bit disappointing - same buffet every day. Poor coffee out of the machines - no excuse for that. Didn’t eat in the restaurants due to pointless dress code.
Staff excellent, pool and gardens also great. It’s a good quality hotel but needs a re-furb, magnolia walls, pictures in room faded, furniture dated, issues with shower. Bed very comfortable, large room. Little soundproofing through inter-connecting doors. Breakfast a bit disappointing - same buffet every day. Poor coffee out of the machines - no excuse for that. Didn’t eat in the restaurants due to pointless dress code.
10
Mark charles
4 mars 2025
·
A séjourné 9 nuits
Nice stay, rooms nice and clean, only complaint it don’t show on Expedia that our shower was an over the bath type, so make sure you get the right room cat
Nice stay, rooms nice and clean, only complaint it don’t show on Expedia that our shower was an over the bath type, so make sure you get the right room cat
10
Tracy
12 nov. 2025
·
A séjourné 7 nuits
Spotless room. Fantastic house keeping. Lovely breakfasts. Helpful reception staff. Great spa garden.
Spotless room. Fantastic house keeping. Lovely breakfasts. Helpful reception staff. Great spa garden.
8
David T
26 mars 2023
·
A séjourné 4 nuits
Lovely hotel, but carpets are getting a bit tired! Lovely staff, amazing breakfast, but bar prices very hefty. Very few young folk amongst the clientele.
Lovely hotel, but carpets are getting a bit tired! Lovely staff, amazing breakfast, but bar prices very hefty. Very few young folk amongst the clientele.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont confortables et souvent spacieuses, avec des balcons et une vue ; le style est classique plutôt que moderne. Certains signalent un décor vieissant, des matelas fermes, une isolation phonique limitée ou des problèmes de confidentialité dans les salles de bain, ainsi que des déceptions occasionnelles concernant la vue ou la température.
Avis de voyageur à ce sujet
8
Stephen
21 nov. 2025
·
A séjourné 7 nuits
Room was very clean, but they need modernising and it would be 5 star. Staff were all happy and very polite, great service culture
Room was very clean, but they need modernising and it would be 5 star. Staff were all happy and very polite, great service culture
10
Kerstin
13 janv. 2022
·
A séjourné 8 nuits
Klassiskt lyxhotell Mycket bekvämt hotell med sköna sängar och trevlig, serviceminded personal. Även standardrum har gott om förvaringsutrymme och rejält badrum (som dessutom är ordentligt privat, även från rumskompisen). Denna gång hade vi lyxat till det med en juniorsvit och uppskattade det extra utrymmet och soffgruppen. I juniorsviten var ”dressingroom” (med garderober; värdeskåp, och minibar) helt öppet mot badrummet men gick att avskilja mot rummet med (icke-låsbar) skjutdörr = privat men tar litet längre tid att bli klara på morgonen om man delar med god vän som man inte vill vara i badrummet med samtidigt. Mycket bra och snabb, vänlig service. Utmärkt wifi-anslutning i vårt rum. Vacker trädgård; stor pool; fin spa-anläggning (som även den har egen pool) och vi var mycket nöjda med våra behandlingar. Stort, högt värdeskåp på rummet där mycket ryms men det är inte så brett så de flesta laptops torde inte rymmas. Trevlig uteservering med bekväma stolar där frukost (buffé hämtas inne) och lunch (till 16.00 – bordsservering då) kunde intas. Även där utmärkt service; personalen var mån om att flytta parasoller så att man inte fick solen i ögonen mm. Tips: boka rum mot havet. Jättefin utsikt och skugga på balkongen hela dagen (för oss som uppskattar det). Tips 2: om rörelsesvårigheter så kontakta hotellet i förväg. Vår juniorsvit hade låg, mjuk soffgrupp och man fick ta det väldigt försiktigt ur duschen p g a halkrisk (inte så i det standardrum vi hade vid förra besöket)
Klassiskt lyxhotell Mycket bekvämt hotell med sköna sängar och trevlig, serviceminded personal. Även standardrum har gott om förvaringsutrymme och rejält badrum (som dessutom är ordentligt privat, även från rumskompisen). Denna gång hade vi lyxat till det med en juniorsvit och uppskattade det extra utrymmet och soffgruppen. I juniorsviten var ”dressingroom” (med garderober; värdeskåp, och minibar) helt öppet mot badrummet men gick att avskilja mot rummet med (icke-låsbar) skjutdörr = privat men tar litet längre tid att bli klara på morgonen om man delar med god vän som man inte vill vara i badrummet med samtidigt. Mycket bra och snabb, vänlig service. Utmärkt wifi-anslutning i vårt rum. Vacker trädgård; stor pool; fin spa-anläggning (som även den har egen pool) och vi var mycket nöjda med våra behandlingar. Stort, högt värdeskåp på rummet där mycket ryms men det är inte så brett så de flesta laptops torde inte rymmas. Trevlig uteservering med bekväma stolar där frukost (buffé hämtas inne) och lunch (till 16.00 – bordsservering då) kunde intas. Även där utmärkt service; personalen var mån om att flytta parasoller så att man inte fick solen i ögonen mm. Tips: boka rum mot havet. Jättefin utsikt och skugga på balkongen hela dagen (för oss som uppskattar det). Tips 2: om rörelsesvårigheter så kontakta hotellet i förväg. Vår juniorsvit hade låg, mjuk soffgrupp och man fick ta det väldigt försiktigt ur duschen p g a halkrisk (inte så i det standardrum vi hade vid förra besöket)
10
Patrick
1 mai 2024
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A séjourné 4 nuits
We had a fantastic stay at this hotel, and it's no wonder it's considered one of the best on the island. The attention to detail was stunning, from the spacious rooms with comfy beds and balconies overlooking the pool, gardens, or Mount Teide, to their amazing jellyfish tank and collection of colourful parrots. The breakfast buffet was extensive, and while dinner offered a delicious a la carte menu with generous portions, vegans/vegetarians might find the options a bit limited after a few days. Their spa facilities were wonderful and thanks to their babysitting service we were able to enjoy a couple of hours in the spa. The staff was very helpful and willing to assist with any requests to ensure we had a relaxing stay.
We had a fantastic stay at this hotel, and it's no wonder it's considered one of the best on the island. The attention to detail was stunning, from the spacious rooms with comfy beds and balconies overlooking the pool, gardens, or Mount Teide, to their amazing jellyfish tank and collection of colourful parrots. The breakfast buffet was extensive, and while dinner offered a delicious a la carte menu with generous portions, vegans/vegetarians might find the options a bit limited after a few days. Their spa facilities were wonderful and thanks to their babysitting service we were able to enjoy a couple of hours in the spa. The staff was very helpful and willing to assist with any requests to ensure we had a relaxing stay.
6
Julie
13 oct. 2025
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A séjourné 8 nuits
The hotel spotless and fully staffed . The hotel is beautiful and rooms to a high standard . Had it not been for a huge disappointment of not getting as advertised garden view would rate higher . The junior suite with garden view is a view of the reception canopy and a noisy road . Unhappy was shown another room one floor above same view . After a stale mate had to pay €300 to get a quite acceptable view . This was a lot lot more than if I had booked the Mountain View with Expedia . Felt ripped off and marred my holiday . Had advised Expedia after submitting how was check in. With reception badgering me 3 times to change review and going over same disagreement ( see pic of room with suppose garden view
The hotel spotless and fully staffed . The hotel is beautiful and rooms to a high standard . Had it not been for a huge disappointment of not getting as advertised garden view would rate higher . The junior suite with garden view is a view of the reception canopy and a noisy road . Unhappy was shown another room one floor above same view . After a stale mate had to pay €300 to get a quite acceptable view . This was a lot lot more than if I had booked the Mountain View with Expedia . Felt ripped off and marred my holiday . Had advised Expedia after submitting how was check in. With reception badgering me 3 times to change review and going over same disagreement ( see pic of room with suppose garden view
10
Carlos
2 févr. 2022
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A séjourné 1 nuit
Sehr schöne Umgebung. Hotel mit spektakulärem Garten. Tropisch wunderschön. Hotel selbst 70er Jahre Style. Groß aber sehr komfortabel. Etwas altmodische Anmutung der Zimmer ( Boden Teppiche). Klimaanlage heizt nicht. Im Januar kann es nachts schon firsch sein. Dicke Decken sind da :-) Toller Pool im Garten. Top Service. Abends Live Musik! Top.
Sehr schöne Umgebung. Hotel mit spektakulärem Garten. Tropisch wunderschön. Hotel selbst 70er Jahre Style. Groß aber sehr komfortabel. Etwas altmodische Anmutung der Zimmer ( Boden Teppiche). Klimaanlage heizt nicht. Im Januar kann es nachts schon firsch sein. Dicke Decken sind da :-) Toller Pool im Garten. Top Service. Abends Live Musik! Top.
10
Nils
13 févr. 2024
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A séjourné 2 nuits
Beautiful hotel but quite pricy. Staff is friendly and fast. The restaurants are nice with good food. Fruits and wine in the room. Big minus is that the bathroom that otherwise is nice has a toilet with a glass door that offers no privacy (open top and bottom). Not very romantic and a big minus for the otherwise beautiful room. Nice walking area with many great restaurants close to the hotel.
Beautiful hotel but quite pricy. Staff is friendly and fast. The restaurants are nice with good food. Fruits and wine in the room. Big minus is that the bathroom that otherwise is nice has a toilet with a glass door that offers no privacy (open top and bottom). Not very romantic and a big minus for the otherwise beautiful room. Nice walking area with many great restaurants close to the hotel.
6
Matt
15 févr. 2024
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A séjourné 7 nuits
Staff excellent, pool and gardens also great. It’s a good quality hotel but needs a re-furb, magnolia walls, pictures in room faded, furniture dated, issues with shower. Bed very comfortable, large room. Little soundproofing through inter-connecting doors. Breakfast a bit disappointing - same buffet every day. Poor coffee out of the machines - no excuse for that. Didn’t eat in the restaurants due to pointless dress code.
Staff excellent, pool and gardens also great. It’s a good quality hotel but needs a re-furb, magnolia walls, pictures in room faded, furniture dated, issues with shower. Bed very comfortable, large room. Little soundproofing through inter-connecting doors. Breakfast a bit disappointing - same buffet every day. Poor coffee out of the machines - no excuse for that. Didn’t eat in the restaurants due to pointless dress code.
10
Daniel Ellis
11 févr. 2025
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A séjourné 4 nuits
Beautiful well maintained gardens, excellent facilities, excellent breakfast. Great pillow options although the bed mattress was very hard and bouncy and was woken up a lot when my husband turned over!
Beautiful well maintained gardens, excellent facilities, excellent breakfast. Great pillow options although the bed mattress was very hard and bouncy and was woken up a lot when my husband turned over!
10
Mark charles
4 mars 2025
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A séjourné 9 nuits
Nice stay, rooms nice and clean, only complaint it don’t show on Expedia that our shower was an over the bath type, so make sure you get the right room cat
Nice stay, rooms nice and clean, only complaint it don’t show on Expedia that our shower was an over the bath type, so make sure you get the right room cat
10
Lucy
14 mai 2025
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A séjourné 2 nuits
From the moment we arrived at Hotel Botánico, we knew we were in for something extraordinary. Nestled in lush gardens and surrounded by serene views, this hotel isn’t just a place to stay—it’s an experience that indulges every sense. The service was impeccable. Every member of the staff greeted us with warmth and genuine hospitality. From the front desk to housekeeping and restaurant servers, the level of care and attention made us feel like honored guests throughout our stay. Our room was a haven of comfort and elegance, complete with a private balcony that offered breathtaking views of the spa. Every detail—from the plush bedding to the fragrant white company toiletries—reflected the hotel's commitment to luxury and relaxation. One of the standout highlights was the Oriental Spa Garden. We’ve never experienced a spa like it. The tranquility, the beautifully landscaped surroundings, and the variety of treatments left us feeling completely rejuvenated. It’s worth a visit to the hotel for the spa alone! Our stay at Hotel Botánico was unforgettable and we can’t wait to return
From the moment we arrived at Hotel Botánico, we knew we were in for something extraordinary. Nestled in lush gardens and surrounded by serene views, this hotel isn’t just a place to stay—it’s an experience that indulges every sense. The service was impeccable. Every member of the staff greeted us with warmth and genuine hospitality. From the front desk to housekeeping and restaurant servers, the level of care and attention made us feel like honored guests throughout our stay. Our room was a haven of comfort and elegance, complete with a private balcony that offered breathtaking views of the spa. Every detail—from the plush bedding to the fragrant white company toiletries—reflected the hotel's commitment to luxury and relaxation. One of the standout highlights was the Oriental Spa Garden. We’ve never experienced a spa like it. The tranquility, the beautifully landscaped surroundings, and the variety of treatments left us feeling completely rejuvenated. It’s worth a visit to the hotel for the spa alone! Our stay at Hotel Botánico was unforgettable and we can’t wait to return
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement salué comme étant chaleureux, professionnel et attentif dans tout l'hôtel. Cependant, plusieurs avis font état de temps d'attente longs au restaurant, au bar ou en service d'étage, ainsi que de problèmes occasionnels de réservation ou d'enregistrement.
Avis de voyageur à ce sujet
8
Stacey
20 févr. 2025
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A séjourné 5 nuits
Front desk staff is exceptional. They went above and beyond, serving as concierge and answering endless questions from people with joy, care and a friendly attitude. THEY make this hotel great! Otherwise, nice hotel with slightly dated interior (and name). Despite this, the amenities are nice and the spa staff- provided the best massage and facial services I’ve ever received-5 star! Breakfast, although plentiful, was okay, and very crowded. Restaurants n room service menu could use a little work. Overall, this 4 star hotel definitely becomes 5 star because of its incredible staff!!
Front desk staff is exceptional. They went above and beyond, serving as concierge and answering endless questions from people with joy, care and a friendly attitude. THEY make this hotel great! Otherwise, nice hotel with slightly dated interior (and name). Despite this, the amenities are nice and the spa staff- provided the best massage and facial services I’ve ever received-5 star! Breakfast, although plentiful, was okay, and very crowded. Restaurants n room service menu could use a little work. Overall, this 4 star hotel definitely becomes 5 star because of its incredible staff!!
8
Helen
8 mars 2025
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A séjourné 7 nuits
Beautiful hotel , stunning spa . Main pool very cold advertised as 27 degrees which it definitely wasn’t . Given wrong room on arrival quickly rectified mistake.Restaurants overbooked couldn’t get a table until 9 pm on arrival when we arrived it was half empty , waited over half an hour for a booked table another night the manager blamed reception for overbooking. Would not do half board again . Breakfast excellent. All staff courteous.
Beautiful hotel , stunning spa . Main pool very cold advertised as 27 degrees which it definitely wasn’t . Given wrong room on arrival quickly rectified mistake.Restaurants overbooked couldn’t get a table until 9 pm on arrival when we arrived it was half empty , waited over half an hour for a booked table another night the manager blamed reception for overbooking. Would not do half board again . Breakfast excellent. All staff courteous.
10
Sara
6 oct. 2024
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A séjourné 5 nuits
My husband and I recently stayed at the Botánico Hotel & The Oriental Spa Garden and had the most amazing experience. We stayed for 5 nights and the staff were absolutely amazing the entire time. When we arrived, the front desk staff were very helpful and Antonio (I believe was his name) showed us to our room. Once in the room, he explained several things about the room which was a great way to familiarize ourselves with the space we would call home for the next few days. The front desk staff were extremely friendly and professional our entire stay. We were able to call and easily get an iron, taxi etc. The attention to detail in the room was superb. We especially enjoyed the pillow menu options and turn down service. The breakfast was outstanding and a lovely way to start the day. We utilized the spa area with a couples massage and played tennis. I love fresh flowers and the fresh rose in the bathroom was a wonderful touch. We dined at The Oriental and II Pappagallo which were both delicious. The live music each night was a fun treat for a wind down at the end of the evening. Hotel Botanico is a true Luxury Hotel and I thank the entire staff for making our trip to Tenerife so wonderful.
My husband and I recently stayed at the Botánico Hotel & The Oriental Spa Garden and had the most amazing experience. We stayed for 5 nights and the staff were absolutely amazing the entire time. When we arrived, the front desk staff were very helpful and Antonio (I believe was his name) showed us to our room. Once in the room, he explained several things about the room which was a great way to familiarize ourselves with the space we would call home for the next few days. The front desk staff were extremely friendly and professional our entire stay. We were able to call and easily get an iron, taxi etc. The attention to detail in the room was superb. We especially enjoyed the pillow menu options and turn down service. The breakfast was outstanding and a lovely way to start the day. We utilized the spa area with a couples massage and played tennis. I love fresh flowers and the fresh rose in the bathroom was a wonderful touch. We dined at The Oriental and II Pappagallo which were both delicious. The live music each night was a fun treat for a wind down at the end of the evening. Hotel Botanico is a true Luxury Hotel and I thank the entire staff for making our trip to Tenerife so wonderful.
10
Colin
22 nov. 2025
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A séjourné 2 nuits
The Hotel its self was amazing. Our room was very lovely and the cleaning of the room was great. There was only 2 things that let it down, the Mediterranean restaurant and the bar. The service in the Mediterranean restaurant was not what I would expect from a 5 star hotel. The bar we had to wait 40 minutes for a drink. On the other hand the service we received from the Italian restaurant was fantastic, you would of thought you were in a different hotel. This doesn't take it away that the hotel is fantastic and looking forward to return in the future.
The Hotel its self was amazing. Our room was very lovely and the cleaning of the room was great. There was only 2 things that let it down, the Mediterranean restaurant and the bar. The service in the Mediterranean restaurant was not what I would expect from a 5 star hotel. The bar we had to wait 40 minutes for a drink. On the other hand the service we received from the Italian restaurant was fantastic, you would of thought you were in a different hotel. This doesn't take it away that the hotel is fantastic and looking forward to return in the future.
6
Julie
13 oct. 2025
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A séjourné 8 nuits
The hotel spotless and fully staffed . The hotel is beautiful and rooms to a high standard . Had it not been for a huge disappointment of not getting as advertised garden view would rate higher . The junior suite with garden view is a view of the reception canopy and a noisy road . Unhappy was shown another room one floor above same view . After a stale mate had to pay €300 to get a quite acceptable view . This was a lot lot more than if I had booked the Mountain View with Expedia . Felt ripped off and marred my holiday . Had advised Expedia after submitting how was check in. With reception badgering me 3 times to change review and going over same disagreement ( see pic of room with suppose garden view
The hotel spotless and fully staffed . The hotel is beautiful and rooms to a high standard . Had it not been for a huge disappointment of not getting as advertised garden view would rate higher . The junior suite with garden view is a view of the reception canopy and a noisy road . Unhappy was shown another room one floor above same view . After a stale mate had to pay €300 to get a quite acceptable view . This was a lot lot more than if I had booked the Mountain View with Expedia . Felt ripped off and marred my holiday . Had advised Expedia after submitting how was check in. With reception badgering me 3 times to change review and going over same disagreement ( see pic of room with suppose garden view
10
Malcolm Stuart
10 avr. 2025
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A séjourné 7 nuits
Well-run and efficient, excellent staff, without exception. Lovely enviroment, excellent facilities. A real pleasure to be there in every way. The shuttle bus to the town centre is also a well-run service.
Well-run and efficient, excellent staff, without exception. Lovely enviroment, excellent facilities. A real pleasure to be there in every way. The shuttle bus to the town centre is also a well-run service.
4
TENDAYI
11 janv. 2023
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A séjourné 2 nuits
I stayed at this hotel briefly in January. Some of the customer service skills could be improved in terms of responding to their guests. When I arrived to check in, I showed them my passport as you usually do and they said that they could not find a record of my booking so they asked if I had a hard copy of the hotel confirmation which fortunately I did. The receptionist went into the back room and said they were going to look into it because I did not appear on their register. They said that I could have a cup of coffee on the house and they would come and let me know once they had looked into it. After about an hour as I had not heard anything I went back to the reception and only then did they tell me that they had found my booking and was getting my room ready. Instead of me having to follow it up after approximately one hour I think that they should have let me know and what the error was because I have to say in all my years of hotel bookings it has never happened to me that they have not found a booking that has already been paid for. On one of the days I wanted to use their computer in their Business Centre and it was not working. As it was on a different floor, I phoned reception and asked if somebody could come and look into it for me and they said yes they were going to send somebody up to me. After about 15 minutes as nobody came I then phoned them back again and was then told that the IT gentleman does not work on Sundays so they were going to try and see
I stayed at this hotel briefly in January. Some of the customer service skills could be improved in terms of responding to their guests. When I arrived to check in, I showed them my passport as you usually do and they said that they could not find a record of my booking so they asked if I had a hard copy of the hotel confirmation which fortunately I did. The receptionist went into the back room and said they were going to look into it because I did not appear on their register. They said that I could have a cup of coffee on the house and they would come and let me know once they had looked into it. After about an hour as I had not heard anything I went back to the reception and only then did they tell me that they had found my booking and was getting my room ready. Instead of me having to follow it up after approximately one hour I think that they should have let me know and what the error was because I have to say in all my years of hotel bookings it has never happened to me that they have not found a booking that has already been paid for. On one of the days I wanted to use their computer in their Business Centre and it was not working. As it was on a different floor, I phoned reception and asked if somebody could come and look into it for me and they said yes they were going to send somebody up to me. After about 15 minutes as nobody came I then phoned them back again and was then told that the IT gentleman does not work on Sundays so they were going to try and see
8
Helen
12 janv. 2025
·
A séjourné 10 nuits
Botanico is a beautiful and unique hotel with everything you need for a superior quality holiday. The facilities and food were elite. However, the customer service could do with being taken up a notch. Service at breakfast and room service was slow (we waited nearly 2 hours for our food to arrive), you got a different answer depending on who you ask, I had to come back down after check in because my passport wasn't scanned properly, we were locked out because a mistake was made with our check out date, cleaners were constantly coming in and out, instead of doing everything in the day and I didn't get a sense of urgency around lost property. That said, we were there for Christmas and NY, so I know places are short staffed or have temps come in so I'd happily go back and recommend Botanico. It really is an elevated hotel experience.
Botanico is a beautiful and unique hotel with everything you need for a superior quality holiday. The facilities and food were elite. However, the customer service could do with being taken up a notch. Service at breakfast and room service was slow (we waited nearly 2 hours for our food to arrive), you got a different answer depending on who you ask, I had to come back down after check in because my passport wasn't scanned properly, we were locked out because a mistake was made with our check out date, cleaners were constantly coming in and out, instead of doing everything in the day and I didn't get a sense of urgency around lost property. That said, we were there for Christmas and NY, so I know places are short staffed or have temps come in so I'd happily go back and recommend Botanico. It really is an elevated hotel experience.
10
Jorge
20 déc. 2025
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A séjourné 4 nuits
The Staff at Hotel Botánico are fantastics
The Staff at Hotel Botánico are fantastics
10
Benjamin MW
22 janv. 2026
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A séjourné 3 nuits
Beautiful property, lovely room, helpful and welcoming staff
Beautiful property, lovely room, helpful and welcoming staff
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situation calme à quelques pas en descente de Puerto de la Cruz, avec une navette de l'hôtel à disposition. Le retour est en montée, le parking à l'hôtel peut être limité, et les bars et restaurants à proximité offrent des alternatives moins chères.
Avis de voyageur à ce sujet
10
christopher
18 janv. 2024
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A séjourné 3 nuits
Very good standard hotel. Everything worked. Shuttle bus back up the hill was an unexpected bonus.
Very good standard hotel. Everything worked. Shuttle bus back up the hill was an unexpected bonus.
10
john
12 mars 2025
·
A séjourné 7 nuits
Great people lovely location great restaurants.
Great people lovely location great restaurants.
10
Malcolm Stuart
10 avr. 2025
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A séjourné 7 nuits
Well-run and efficient, excellent staff, without exception. Lovely enviroment, excellent facilities. A real pleasure to be there in every way. The shuttle bus to the town centre is also a well-run service.
Well-run and efficient, excellent staff, without exception. Lovely enviroment, excellent facilities. A real pleasure to be there in every way. The shuttle bus to the town centre is also a well-run service.
6
Carolina
29 mars 2025
·
A séjourné 3 nuits
Propiedad iconica con habitaciones espaciosas, decoración clasica, una bonita zona de piscina y jardin, y deaayuno normal pero mas especial si se toma en la zona exterior. Zona segura y tranquila, para bajar a Puerto dr la cruz caminando 15mins pero volver de subida complicado, mejor aparcar rn el faro ya que el transporte del hotel es cada hora y en horas limitadas
Propiedad iconica con habitaciones espaciosas, decoración clasica, una bonita zona de piscina y jardin, y deaayuno normal pero mas especial si se toma en la zona exterior. Zona segura y tranquila, para bajar a Puerto dr la cruz caminando 15mins pero volver de subida complicado, mejor aparcar rn el faro ya que el transporte del hotel es cada hora y en horas limitadas
10
Simon
2 déc. 2023
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A séjourné 7 nuits
Wonderful hotel set in nice surroundings and a short walk from puerto de la cruz. Staff were all friendly and helpful, the a la carte restaurants all tasty and the rooms nicely decorated. Highly recommend hotel botanico for a luxury stay in tenerife.
Wonderful hotel set in nice surroundings and a short walk from puerto de la cruz. Staff were all friendly and helpful, the a la carte restaurants all tasty and the rooms nicely decorated. Highly recommend hotel botanico for a luxury stay in tenerife.
10
Howard
1 janv. 2025
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A séjourné 6 nuits
It was our third visit and was as enjoyable a week as ever. There for Christmas, where they lay on various activities including local walks and cultural outings, not to forget the grand dinner gala on Christmas Eve.
It was our third visit and was as enjoyable a week as ever. There for Christmas, where they lay on various activities including local walks and cultural outings, not to forget the grand dinner gala on Christmas Eve.
10
Neil
8 mars 2025
·
A séjourné 10 nuits
A fantastic hotel, aimed very much at adults. Fabulous spa facilities included and many additional treatments available to purchase All members of staff were incredibly attentive and always happy to help Drinks were pricey (eg €8 for a beer) but there are several local bars nearby
A fantastic hotel, aimed very much at adults. Fabulous spa facilities included and many additional treatments available to purchase All members of staff were incredibly attentive and always happy to help Drinks were pricey (eg €8 for a beer) but there are several local bars nearby
10
Valentino
6 mars 2025
·
A séjourné 4 nuits
Il parcheggio è spesso pieno ma nei dintorni facile accessibilità per parcheggiare l’auto
Il parcheggio è spesso pieno ma nei dintorni facile accessibilità per parcheggiare l’auto
10
Nils
13 févr. 2024
·
A séjourné 2 nuits
Beautiful hotel but quite pricy. Staff is friendly and fast. The restaurants are nice with good food. Fruits and wine in the room. Big minus is that the bathroom that otherwise is nice has a toilet with a glass door that offers no privacy (open top and bottom). Not very romantic and a big minus for the otherwise beautiful room. Nice walking area with many great restaurants close to the hotel.
Beautiful hotel but quite pricy. Staff is friendly and fast. The restaurants are nice with good food. Fruits and wine in the room. Big minus is that the bathroom that otherwise is nice has a toilet with a glass door that offers no privacy (open top and bottom). Not very romantic and a big minus for the otherwise beautiful room. Nice walking area with many great restaurants close to the hotel.
10
Leonor
7 mars 2025
·
A séjourné 4 nuits
La propiedad es preciosa muy cerca de muchos sitios para beber y comer a precios rasonables. Su personal es super atento amable y profesional . El señor Antonio siempre dispuesto en la puerta a ayudar en todo . El personal de l front desk siempre atento a ayudar a cualquier duda . En fin regresaría si npensarlo dos veces . Gracias
La propiedad es preciosa muy cerca de muchos sitios para beber y comer a precios rasonables. Su personal es super atento amable y profesional . El señor Antonio siempre dispuesto en la puerta a ayudar en todo . El personal de l front desk siempre atento a ayudar a cualquier duda . En fin regresaría si npensarlo dos veces . Gracias
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est très apprécié pour sa variété et sa qualité, bien que certains mentionnent la foule, les plats répétitifs, les plats tièdes ou le café machine faible. Les restaurants sont mitigés : certains excellents, d'autres trop chers ou lents, avec des contraintes de réservation et des boissons coûteuses.
Avis de voyageur à ce sujet
10
Beate
26 déc. 2023
·
A séjourné 15 nuits
Ein Hotel der alten Schule, höflich und zuvorkommend, aber nicht aufdringlich. Ein großer Außen-Pool -gefühlt 20 Grad warm- lädt zum Bahnenziehen ein, immer genügend freie Liegen. Zwei weitere wärmere Außen-Pools im Spa mit Massagedüsen. Ein Sauna-Bereich mit meheren Saunarten. Hier geben wir als Nutzer der heißen trockenen Sauna einen Punkte Abzug für die Hygiene. Der Spa-Bereich musste mit Badebekleidung genutzt werden. Es gab nur WELLNESS-Duschen mit EINER voreingestellten Wassertemperatur. Nur hat kein Gast vor Benutzung des Pools oder des Whirlpools im Spa geduscht und nach der Sauna war keine richtige kalte Dusche möglich. In der Sauna mit Badesachen zu schwitzen hat wenig Freude gemacht und lauwarm danach zu duschen war nicht wirklich ein Erlebnis. Die Spa-Regeln sollten überdacht werden und wenigstens eine Dusche, wo man die Badebekleidung ablegen kann, würde zur Hygiene beitragen. Das Orientel-Spa Restaurant kocht für Europäer in den Gewürzen magenfreundlich angepasste schmackhafte Küche. Die Küche beim Italiener fanden wir stets hervorragend. Beim Spanier waren wir nur einmal, da das Essen fade war und dazu noch die Bedienung mit Wartezeiten verbunden. Das Frühstücks-Buffet ist täglich frisch und lässt keine Wünsche offen. Lediglich der Kaffee aus den Automaten ist ungenießbar. Wir haben immer beim Kellner Kaffee von der Bar bestellt. Der Garten mit den Palmen, den Vögeln, den Fischen erinnerte uns an Thailand. Fitnesstudio ist modern. Yoga-Kurs-Klass 40€/Stunde.
Ein Hotel der alten Schule, höflich und zuvorkommend, aber nicht aufdringlich. Ein großer Außen-Pool -gefühlt 20 Grad warm- lädt zum Bahnenziehen ein, immer genügend freie Liegen. Zwei weitere wärmere Außen-Pools im Spa mit Massagedüsen. Ein Sauna-Bereich mit meheren Saunarten. Hier geben wir als Nutzer der heißen trockenen Sauna einen Punkte Abzug für die Hygiene. Der Spa-Bereich musste mit Badebekleidung genutzt werden. Es gab nur WELLNESS-Duschen mit EINER voreingestellten Wassertemperatur. Nur hat kein Gast vor Benutzung des Pools oder des Whirlpools im Spa geduscht und nach der Sauna war keine richtige kalte Dusche möglich. In der Sauna mit Badesachen zu schwitzen hat wenig Freude gemacht und lauwarm danach zu duschen war nicht wirklich ein Erlebnis. Die Spa-Regeln sollten überdacht werden und wenigstens eine Dusche, wo man die Badebekleidung ablegen kann, würde zur Hygiene beitragen. Das Orientel-Spa Restaurant kocht für Europäer in den Gewürzen magenfreundlich angepasste schmackhafte Küche. Die Küche beim Italiener fanden wir stets hervorragend. Beim Spanier waren wir nur einmal, da das Essen fade war und dazu noch die Bedienung mit Wartezeiten verbunden. Das Frühstücks-Buffet ist täglich frisch und lässt keine Wünsche offen. Lediglich der Kaffee aus den Automaten ist ungenießbar. Wir haben immer beim Kellner Kaffee von der Bar bestellt. Der Garten mit den Palmen, den Vögeln, den Fischen erinnerte uns an Thailand. Fitnesstudio ist modern. Yoga-Kurs-Klass 40€/Stunde.
8
Stacey
20 févr. 2025
·
A séjourné 5 nuits
Front desk staff is exceptional. They went above and beyond, serving as concierge and answering endless questions from people with joy, care and a friendly attitude. THEY make this hotel great! Otherwise, nice hotel with slightly dated interior (and name). Despite this, the amenities are nice and the spa staff- provided the best massage and facial services I’ve ever received-5 star! Breakfast, although plentiful, was okay, and very crowded. Restaurants n room service menu could use a little work. Overall, this 4 star hotel definitely becomes 5 star because of its incredible staff!!
Front desk staff is exceptional. They went above and beyond, serving as concierge and answering endless questions from people with joy, care and a friendly attitude. THEY make this hotel great! Otherwise, nice hotel with slightly dated interior (and name). Despite this, the amenities are nice and the spa staff- provided the best massage and facial services I’ve ever received-5 star! Breakfast, although plentiful, was okay, and very crowded. Restaurants n room service menu could use a little work. Overall, this 4 star hotel definitely becomes 5 star because of its incredible staff!!
8
Helen
8 mars 2025
·
A séjourné 7 nuits
Beautiful hotel , stunning spa . Main pool very cold advertised as 27 degrees which it definitely wasn’t . Given wrong room on arrival quickly rectified mistake.Restaurants overbooked couldn’t get a table until 9 pm on arrival when we arrived it was half empty , waited over half an hour for a booked table another night the manager blamed reception for overbooking. Would not do half board again . Breakfast excellent. All staff courteous.
Beautiful hotel , stunning spa . Main pool very cold advertised as 27 degrees which it definitely wasn’t . Given wrong room on arrival quickly rectified mistake.Restaurants overbooked couldn’t get a table until 9 pm on arrival when we arrived it was half empty , waited over half an hour for a booked table another night the manager blamed reception for overbooking. Would not do half board again . Breakfast excellent. All staff courteous.
10
Suzanne
27 mars 2025
·
A séjourné 7 nuits
Lovely staff and amazing breakfast!
Lovely staff and amazing breakfast!
10
Martin Reginald
24 janv. 2023
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A séjourné 7 nuits
Hotel is top quality and the staff especially are very nice. Rooms are very clean and general service is very good too. The hotel has some nice classic furniture, giving it a unique look and feel. The only small downside is the food in the restaurants was expensive and nothing special. Breakfast however was top notch and included.
Hotel is top quality and the staff especially are very nice. Rooms are very clean and general service is very good too. The hotel has some nice classic furniture, giving it a unique look and feel. The only small downside is the food in the restaurants was expensive and nothing special. Breakfast however was top notch and included.
10
Colin
22 nov. 2025
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A séjourné 2 nuits
The Hotel its self was amazing. Our room was very lovely and the cleaning of the room was great. There was only 2 things that let it down, the Mediterranean restaurant and the bar. The service in the Mediterranean restaurant was not what I would expect from a 5 star hotel. The bar we had to wait 40 minutes for a drink. On the other hand the service we received from the Italian restaurant was fantastic, you would of thought you were in a different hotel. This doesn't take it away that the hotel is fantastic and looking forward to return in the future.
The Hotel its self was amazing. Our room was very lovely and the cleaning of the room was great. There was only 2 things that let it down, the Mediterranean restaurant and the bar. The service in the Mediterranean restaurant was not what I would expect from a 5 star hotel. The bar we had to wait 40 minutes for a drink. On the other hand the service we received from the Italian restaurant was fantastic, you would of thought you were in a different hotel. This doesn't take it away that the hotel is fantastic and looking forward to return in the future.
10
Beverley
16 nov. 2025
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A séjourné 2 nuits
Hotel was beautiful. Excellent facilities and staff were great. Breakfast was superb, plenty of choice but we did have a disappointing [and expensive] meal in La Parilla restaurant. The quality was nowhere near that which would be expected of a 5 star hotel.
Hotel was beautiful. Excellent facilities and staff were great. Breakfast was superb, plenty of choice but we did have a disappointing [and expensive] meal in La Parilla restaurant. The quality was nowhere near that which would be expected of a 5 star hotel.
10
Peter
14 nov. 2025
·
A séjourné 8 nuits
Zimmer, Personal und Anlage waren perfekt. Lediglich beim ebenfalls sehr guten Frühstück würde ich bemängeln, dass die warmen Speisen wie Rühreier,Tomaten oder Bratkartoffeln nur lauwarm waren.
Zimmer, Personal und Anlage waren perfekt. Lediglich beim ebenfalls sehr guten Frühstück würde ich bemängeln, dass die warmen Speisen wie Rühreier,Tomaten oder Bratkartoffeln nur lauwarm waren.
10
Neil
8 mars 2025
·
A séjourné 10 nuits
A fantastic hotel, aimed very much at adults. Fabulous spa facilities included and many additional treatments available to purchase All members of staff were incredibly attentive and always happy to help Drinks were pricey (eg €8 for a beer) but there are several local bars nearby
A fantastic hotel, aimed very much at adults. Fabulous spa facilities included and many additional treatments available to purchase All members of staff were incredibly attentive and always happy to help Drinks were pricey (eg €8 for a beer) but there are several local bars nearby
8
Rolf Terje
16 mars 2025
·
A séjourné 3 nuits
Fint hotell med nydelig hage, og oppvarmet basseng. Resturantene stod ikke til forventningene.
Fint hotell med nydelig hage, og oppvarmet basseng. Resturantene stod ikke til forventningene.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Andrea
18 août 2026
·
A séjourné 3 nuits
Une très belle institution au sein d’un jardin luxuriant. Un paradis caché des plages et de la foule où vous pouvez vous détendre et profiter des installations incroyables de cet lieu!
Une très belle institution au sein d’un jardin luxuriant. Un paradis caché des plages et de la foule où vous pouvez vous détendre et profiter des installations incroyables de cet lieu!
10
Eric
18 déc. 2025
·
A séjourné 3 nuits
Hôtel de rêve, magnifique et reposant, chambres parfaites (lit ultra confortable, vue incroyable, propreté impeccable), personnel accueillant, chaleureux et souriant dès votre arrivée (merci à Adama et Antonio pour leur gentillesse et leur disponibilité), spa toujours aussi incroyable… cet hôtel est un chef d’œuvre du début jusqu’à la fin !
Hôtel de rêve, magnifique et reposant, chambres parfaites (lit ultra confortable, vue incroyable, propreté impeccable), personnel accueillant, chaleureux et souriant dès votre arrivée (merci à Adama et Antonio pour leur gentillesse et leur disponibilité), spa toujours aussi incroyable… cet hôtel est un chef d’œuvre du début jusqu’à la fin !
10
ABDELMADJID
13 mai 2025
·
A séjourné 2 nuits
Agréable séjour.Personnel à l'écoute.Commodite et propreté.
Agréable séjour.Personnel à l'écoute.Commodite et propreté.
10
nathalie
23 mars 2025
·
A séjourné 10 nuits
Tout était parfait
Tout était parfait
10
Nathalie
2 mars 2025
·
A séjourné 2 nuits
Tout a ete parfait
Tout a ete parfait
Politiques de l’établissement
Arrivée
Départ
De 14:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-21: 323.74676921081544USD
- 2026-09-22: 295.39327491302487USD
- 2026-09-23: 302.5020738586426USD
- 2026-09-24: 302.1377587158203USD
- 2026-09-25: 295.21206206970214USD
- 2026-09-26: 294.8432682159424USD
- 2026-09-27: 295.21206206970214USD
- 2026-09-28: 295.21206206970214USD
- 2026-09-29: 307.78863228149413USD
- 2026-09-30: 258.8875294960022USD
- 2026-10-01: 296.33558869628905USD
- 2026-10-02: 302.81673829193113USD
- 2026-10-03: 296.9782487258911USD
- 2026-10-04: 294.90079165954586USD
- 2026-10-05: 296.9782487258911USD
- 2026-10-06: 295.05124835510253USD
- 2026-10-07: 312.7471251281738USD
- 2026-10-08: 302.81673829193113USD
- 2026-10-09: 302.81673829193113USD
- 2026-10-10: 296.9782487258911USD
- 2026-10-11: 312.7471251281738USD
- 2026-10-12: 296.9782487258911USD
- 2026-10-13: 312.7471251281738USD
- 2026-10-14: 306.782391897583USD
- 2026-10-15: 296.9782487258911USD
- 2026-10-16: 302.81673829193113USD
- 2026-10-17: 306.782391897583USD
- 2026-10-18: 312.7471251281738USD
- 2026-10-19: 295.05124835510253USD
- 2026-10-20: 293.6964382965088USD
- 2026-10-21: 302.81673829193113USD
- 2026-10-22: 293.18660003814693USD
- 2026-10-23: 306.782391897583USD
- 2026-10-24: 306.782391897583USD
- 2026-10-25: 312.7471251281738USD
- 2026-10-26: 293.6964382965088USD
- 2026-10-27: 310.1532516967773USD
- 2026-10-28: 312.7471251281738USD
- 2026-10-29: 293.6964382965088USD
- 2026-10-30: 307.58201674957274USD
- 2026-10-31: 309.9404429473877USD
- 2026-11-01: 312.7471251281738USD
- 2026-11-02: 312.862731854248USD
- 2026-11-03: 310.0741044769287USD
- 2026-11-04: 310.0741044769287USD
- 2026-11-05: 310.0741044769287USD
- 2026-11-06: 329.8968440963745USD
- 2026-11-07: 331.45851461639404USD
- 2026-11-08: 326.2966603012085USD
- 2026-11-09: 328.78545897521974USD
- 2026-11-10: 328.78545897521974USD
- 2026-11-11: 328.78545897521974USD
- 2026-11-12: 328.78545897521974USD
- 2026-11-13: 328.78545897521974USD
- 2026-11-14: 326.5959641555786USD
- 2026-11-15: 329.8968440963745USD
- 2026-11-16: 329.11957780914304USD
- 2026-11-17: 328.78545897521974USD
- 2026-11-18: 329.8968440963745USD
- 2026-11-19: 331.13450787200924USD
- 2026-11-20: 324.47364999999996USD
- 2026-11-21: 324.47364999999996USD
Cet hébergement assure votre transfert depuis l'aéroport (en supplément). Vous devez contacter l’hébergement à ce sujet 48 heures avant l’arrivée grâce aux coordonnées fournies dans la confirmation de réservation. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement utilise un système de recyclage des eaux usées pour réutiliser une partie de l’eau, ainsi que l'énergie solaire.
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un détecteur de fumée
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Conformément aux réglementations nationales, les transactions en espèces effectuées dans cet hébergement ne peuvent pas dépasser 1000 EUR. Pour plus d'informations, veuillez contacter l'hébergement aux coordonnées figurant dans la confirmation de réservation.
- Heures d'ouverture des sources thermales : de 09 h 00 à 20 h 00.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L’hébergement est gratuit pour les enfants qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'autres restrictions et d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies sur la confirmation de réservation.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Navette aéroport : 221 EUR par véhicule, aller simple, maximum 4 passager(s)
- Animaux de compagnie : 30 EUR par animal et par jour, auxquels s'ajoutent 50 EUR de frais de nettoyage par séjour
- Les animaux d'assistance ne sont soumis à aucuns frais.
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Salon de bronzage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Petit-déjeuner en chambre
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Location de vélos
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Courts de tennis
Jardin
Parcours de golf (à proximité)
Plongée
Cyclisme
Billard
Équitation
Randonnée
Piscine pour enfants
Piscine intérieure
Piscine extérieure
Piscine extérieure chauffée
Musique live
Evening Entertainment
Pool (Indoor)
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Parking
Parking
Navette aéroport
Service de voiturier
Parking gratuit
Station de recharge pour véhicule électrique
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit