Hotel Botanico y Oriental Spa Garden
US$ 323
/ noite
Média para setembro
Preços para Hotel Botanico y Oriental Spa Garden
Selecione datas para ver preços e disponibilidade
US$ 323
/ noite
Média para setembro
Média de preços por mês
Em Hotel Botanico y Oriental Spa Garden, a diária custa em média US$ 311 no mês mais barato (outubro) e US$ 481 no mês mais caro (dezembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 421 |
| fevereiro | US$ 394 |
| março | US$ 355 |
| abril | US$ 375 |
| maio | US$ 338 |
| junho | US$ 324 |
| julho | US$ 326 |
| agosto | US$ 317 |
| setembro | US$ 323 |
| outubro | US$ 311 |
| novembro | US$ 388 |
| dezembro | US$ 481 |
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set. · US$ 323
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Mais caro: dezembro (aprox. US$ 481)
Mais barato: outubro (aprox. US$ 311)
Sobre esta propriedade
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 3 piscinas externas, fontes termais e um centro de bem-estar. este hote...
Comodidades
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 3 piscinas externas, fontes termais e um centro de bem-estar. este hotel em estilo mediterrâneo também oferece Wi-Fi de cortesia, serviços de concierge e serviço de babá (sobretaxa). Os hóspedes podem pegar uma carona em nosso traslado de cortesia, que opera até 2 km
Comodidades
As comodidades presentes incluem um business center, serviço de limusine/carro disponível e serviço de lavanderia e lavagem a seco. Hotel possui um espaço de 1502 metros quadrados, contendo espaço para conferência e salas de reunião, e é o local ideal para quem está planejando eventos em Puerto de la Cruz. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis com manobrista no local.
Jantar
Saboreie pratos da culinária espanhola no La Parrilla, um dos 4 restaurantes neste hotel, ou hospede-se no local e aproveite o serviço de quarto 24 horas. Relaxe com a sua bebida favorita em um bar/lounge ou um bar ao lado da piscina. Buffet de café da manhã grátis é servido durante a semana, entre 7h30 e 10h30, e nos fins de semana, entre 7h30 e 11h.
Quartos
Sinta-se em casa em um de nossos 212 quartos com frigobares e smart TVs. Os quartos possuem varandas particulares. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais via satélite para a sua diversão. Banheiro privativo com chuveiros apresenta chuveiros com efeito de chuva e produtos de toalete de cortesia.
Localização
Em Puerto de la Cruz (na área de El Botánico), Hotel Botanico & The Oriental Spa Garden está a poucos passos de Jardins Botânicos e a 14 minuto(s) a pé de Paseo de San Telmo. Este hotel para famílias fica a 1,6 km de Piscinas do Lago Martianez e a 1,6 km de Praias de Tenerife.
Lugares próximos
Jardins Botânicos(0.1 milhas)
Jardim Aquático(0.3 milhas)
Mirante de La Paz(0.4 milhas)
Jardines Sitio Litre(0.6 milhas)
Centro Comercial Martianez(0.7 milhas)
Paseo de San Telmo(0.7 milhas)
Praia de San Telmo(0.8 milhas)
Praias de Tenerife(0.8 milhas)
Praia Martianez(0.9 milhas)
Iglesia de Nuestra Señora de la Peña de Francia(0.9 milhas)
Teatro Timanfaya(0.9 milhas)
Parque Canino Taoro Can(0.9 milhas)
Prefeitura de Puerto de la Cruz(0.9 milhas)
Piscinas do Lago Martianez(0.9 milhas)
Casino Puerto de la Cruz(0.9 milhas)
Aeroporto Tenerife do Norte (TFN)(15.8 milhas)
Aeroporto de Tenerife do Sul (TFS)(57.3 milhas)
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Localização
Avenida Richard J. Yeoward, 1, Porto da Cruz, Ilhas Canárias, Espanha
Jardins Botânicos (0.1 milhas)
Jardim Aquático (0.3 milhas)
Mirante de La Paz (0.4 milhas)
Jardines Sitio Litre (0.6 milhas)
Centro Comercial Martianez (0.7 milhas)
Paseo de San Telmo (0.7 milhas)
Opções de quarto
4
Quarto casal luxo (Teide View)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Solteiro
Acomoda 2
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
6
Suíte, vista para o oceano (Senator)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Solteiro
Acomoda 3
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
6
Suíte júnior, vista para o oceano (Ambassador)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Solteiro
Acomoda 3
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
6
Quarto casal superior (Teide View)
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
4
Suíte júnior, vista para o jardim (Ambassador)
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
5
Quarto casal luxo (Spa View)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Solteiro
Acomoda 2
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
5
Suíte (Senator Teide view)
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
8
Quarto casal superior, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes sobre Hotel Botanico y Oriental Spa Garden
9.1
Fantástico
Com base em 701 avaliações verificadas
Quem se hospeda aqui?
Negócios
4%
Casal
62%
Famílias
22%
Grupos
4%
Viajantes individuais
4%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Em relação às avaliações do Hotel Botanico y Oriental Spa Garden, os viajantes elogiam a equipe atenciosa e profissional, os jardins exuberantes e o notável Spa Oriental, além de cafés da manhã fartos e quartos confortáveis que proporcionam uma base calma e sofisticada em Puerto de la Cruz.
Leia maisIsso foi útil?
Opinião dos hóspedes
Em relação às avaliações do Hotel Botanico y Oriental Spa Garden, os viajantes elogiam a equipe atenciosa e profissional, os jardins exuberantes e o notável Spa Oriental, além de cafés da manhã fartos e quartos confortáveis que proporcionam uma base calma e sofisticada em Puerto de la Cruz.
As opções de refeições no local recebem opiniões mistas: alguns restaurantes impressionam, mas outros parecem caros ou lentos, e há relatos de longas esperas no bar ou no serviço de quarto. Vários hóspedes mencionam decoração desatualizada ou pequenos problemas de manutenção, piscina principal fria, aulas de spa limitadas ou pagas, e ruído ocasional ou falta de privacidade no banheiro. A localização é tranquila, com transporte para a cidade, embora o retorno morro acima, o estacionamento limitado e os códigos de vestimenta possam afetar os planos. É mais adequado para viajantes que buscam luxo relaxante com serviço atencioso.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Instalações abrangentes, com destaque para o Spa Oriental Garden, várias piscinas e uma boa academia; música ao vivo e transporte para a cidade adicionam conveniência. Alguns relatam piscina principal fria, estacionamento limitado, aulas ou bebidas caras e problemas ocasionais no bar ou centro de negócios.
Avaliações dos hóspedes relacionadas
10
Beate
26 de dez. de 2023
·
Hospedou-se por 15 noites
Ein Hotel der alten Schule, höflich und zuvorkommend, aber nicht aufdringlich. Ein großer Außen-Pool -gefühlt 20 Grad warm- lädt zum Bahnenziehen ein, immer genügend freie Liegen. Zwei weitere wärmere Außen-Pools im Spa mit Massagedüsen. Ein Sauna-Bereich mit meheren Saunarten. Hier geben wir als Nutzer der heißen trockenen Sauna einen Punkte Abzug für die Hygiene. Der Spa-Bereich musste mit Badebekleidung genutzt werden. Es gab nur WELLNESS-Duschen mit EINER voreingestellten Wassertemperatur. Nur hat kein Gast vor Benutzung des Pools oder des Whirlpools im Spa geduscht und nach der Sauna war keine richtige kalte Dusche möglich. In der Sauna mit Badesachen zu schwitzen hat wenig Freude gemacht und lauwarm danach zu duschen war nicht wirklich ein Erlebnis. Die Spa-Regeln sollten überdacht werden und wenigstens eine Dusche, wo man die Badebekleidung ablegen kann, würde zur Hygiene beitragen. Das Orientel-Spa Restaurant kocht für Europäer in den Gewürzen magenfreundlich angepasste schmackhafte Küche. Die Küche beim Italiener fanden wir stets hervorragend. Beim Spanier waren wir nur einmal, da das Essen fade war und dazu noch die Bedienung mit Wartezeiten verbunden. Das Frühstücks-Buffet ist täglich frisch und lässt keine Wünsche offen. Lediglich der Kaffee aus den Automaten ist ungenießbar. Wir haben immer beim Kellner Kaffee von der Bar bestellt. Der Garten mit den Palmen, den Vögeln, den Fischen erinnerte uns an Thailand. Fitnesstudio ist modern. Yoga-Kurs-Klass 40€/Stunde.
Ein Hotel der alten Schule, höflich und zuvorkommend, aber nicht aufdringlich. Ein großer Außen-Pool -gefühlt 20 Grad warm- lädt zum Bahnenziehen ein, immer genügend freie Liegen. Zwei weitere wärmere Außen-Pools im Spa mit Massagedüsen. Ein Sauna-Bereich mit meheren Saunarten. Hier geben wir als Nutzer der heißen trockenen Sauna einen Punkte Abzug für die Hygiene. Der Spa-Bereich musste mit Badebekleidung genutzt werden. Es gab nur WELLNESS-Duschen mit EINER voreingestellten Wassertemperatur. Nur hat kein Gast vor Benutzung des Pools oder des Whirlpools im Spa geduscht und nach der Sauna war keine richtige kalte Dusche möglich. In der Sauna mit Badesachen zu schwitzen hat wenig Freude gemacht und lauwarm danach zu duschen war nicht wirklich ein Erlebnis. Die Spa-Regeln sollten überdacht werden und wenigstens eine Dusche, wo man die Badebekleidung ablegen kann, würde zur Hygiene beitragen. Das Orientel-Spa Restaurant kocht für Europäer in den Gewürzen magenfreundlich angepasste schmackhafte Küche. Die Küche beim Italiener fanden wir stets hervorragend. Beim Spanier waren wir nur einmal, da das Essen fade war und dazu noch die Bedienung mit Wartezeiten verbunden. Das Frühstücks-Buffet ist täglich frisch und lässt keine Wünsche offen. Lediglich der Kaffee aus den Automaten ist ungenießbar. Wir haben immer beim Kellner Kaffee von der Bar bestellt. Der Garten mit den Palmen, den Vögeln, den Fischen erinnerte uns an Thailand. Fitnesstudio ist modern. Yoga-Kurs-Klass 40€/Stunde.
8
Helen
8 de mar. de 2025
·
Hospedou-se por 7 noites
Beautiful hotel , stunning spa . Main pool very cold advertised as 27 degrees which it definitely wasn’t . Given wrong room on arrival quickly rectified mistake.Restaurants overbooked couldn’t get a table until 9 pm on arrival when we arrived it was half empty , waited over half an hour for a booked table another night the manager blamed reception for overbooking. Would not do half board again . Breakfast excellent. All staff courteous.
Beautiful hotel , stunning spa . Main pool very cold advertised as 27 degrees which it definitely wasn’t . Given wrong room on arrival quickly rectified mistake.Restaurants overbooked couldn’t get a table until 9 pm on arrival when we arrived it was half empty , waited over half an hour for a booked table another night the manager blamed reception for overbooking. Would not do half board again . Breakfast excellent. All staff courteous.
10
Caroline
27 de ago. de 2025
·
Hospedou-se por 5 noites
Fabulous gardens, aviary, the gym was excellent & breakfasts were outstanding. Our last night we had dinner in
Fabulous gardens, aviary, the gym was excellent & breakfasts were outstanding. Our last night we had dinner in
10
Claire
17 de abr. de 2025
·
Hospedou-se por 7 noites
ABSOLUTELY FABULOUS, we would go again in a heartbeat! Best hotel for service and facilities. I’d like to see some free exercise yoga pilates classes offered in the Spa rather than paying for them. The treatments are pricey too but rest of Spa was wonderful! Esp the hidden cave hot tub that we found on last day! Such a pleasure to chat to the staff and they were not at all stuffy. As an avid birdwatcher the botanical gardens were to die for! New species at every turn as well as the flowers, plants & bonsai trees - workshop on these bonsai’s & flower arranging were brilliant :-)
ABSOLUTELY FABULOUS, we would go again in a heartbeat! Best hotel for service and facilities. I’d like to see some free exercise yoga pilates classes offered in the Spa rather than paying for them. The treatments are pricey too but rest of Spa was wonderful! Esp the hidden cave hot tub that we found on last day! Such a pleasure to chat to the staff and they were not at all stuffy. As an avid birdwatcher the botanical gardens were to die for! New species at every turn as well as the flowers, plants & bonsai trees - workshop on these bonsai’s & flower arranging were brilliant :-)
8
Friedel
21 de abr. de 2025
·
Hospedou-se por 14 noites
Hervorragendes Hotel, wunderschöne Anlage. Unser Zimmer ( Meerblick) war jedoch für Februar zu kalt, da nach Norden ausgerichtet. Der Spa-Bereich ist sehr groß, allerdings schon „old-fashioned… Die Restaurants sind durchschnittlich für ein 5* Haus. Das Frühstück ist ausgezeichnet, besonders im Außen Bereich genossen. Das das Haus zu wenig Parkplätze hat, ist sicher seiner Bauzeit geschuldet. Jedoch wurdef ür uns dieses Problem durch sehr hilfsbereite Doorman aufgefangen.
Hervorragendes Hotel, wunderschöne Anlage. Unser Zimmer ( Meerblick) war jedoch für Februar zu kalt, da nach Norden ausgerichtet. Der Spa-Bereich ist sehr groß, allerdings schon „old-fashioned… Die Restaurants sind durchschnittlich für ein 5* Haus. Das Frühstück ist ausgezeichnet, besonders im Außen Bereich genossen. Das das Haus zu wenig Parkplätze hat, ist sicher seiner Bauzeit geschuldet. Jedoch wurdef ür uns dieses Problem durch sehr hilfsbereite Doorman aufgefangen.
10
Malcolm Stuart
10 de abr. de 2025
·
Hospedou-se por 7 noites
Well-run and efficient, excellent staff, without exception. Lovely enviroment, excellent facilities. A real pleasure to be there in every way. The shuttle bus to the town centre is also a well-run service.
Well-run and efficient, excellent staff, without exception. Lovely enviroment, excellent facilities. A real pleasure to be there in every way. The shuttle bus to the town centre is also a well-run service.
4
TENDAYI
11 de jan. de 2023
·
Hospedou-se por 2 noites
I stayed at this hotel briefly in January. Some of the customer service skills could be improved in terms of responding to their guests. When I arrived to check in, I showed them my passport as you usually do and they said that they could not find a record of my booking so they asked if I had a hard copy of the hotel confirmation which fortunately I did. The receptionist went into the back room and said they were going to look into it because I did not appear on their register. They said that I could have a cup of coffee on the house and they would come and let me know once they had looked into it. After about an hour as I had not heard anything I went back to the reception and only then did they tell me that they had found my booking and was getting my room ready. Instead of me having to follow it up after approximately one hour I think that they should have let me know and what the error was because I have to say in all my years of hotel bookings it has never happened to me that they have not found a booking that has already been paid for. On one of the days I wanted to use their computer in their Business Centre and it was not working. As it was on a different floor, I phoned reception and asked if somebody could come and look into it for me and they said yes they were going to send somebody up to me. After about 15 minutes as nobody came I then phoned them back again and was then told that the IT gentleman does not work on Sundays so they were going to try and see
I stayed at this hotel briefly in January. Some of the customer service skills could be improved in terms of responding to their guests. When I arrived to check in, I showed them my passport as you usually do and they said that they could not find a record of my booking so they asked if I had a hard copy of the hotel confirmation which fortunately I did. The receptionist went into the back room and said they were going to look into it because I did not appear on their register. They said that I could have a cup of coffee on the house and they would come and let me know once they had looked into it. After about an hour as I had not heard anything I went back to the reception and only then did they tell me that they had found my booking and was getting my room ready. Instead of me having to follow it up after approximately one hour I think that they should have let me know and what the error was because I have to say in all my years of hotel bookings it has never happened to me that they have not found a booking that has already been paid for. On one of the days I wanted to use their computer in their Business Centre and it was not working. As it was on a different floor, I phoned reception and asked if somebody could come and look into it for me and they said yes they were going to send somebody up to me. After about 15 minutes as nobody came I then phoned them back again and was then told that the IT gentleman does not work on Sundays so they were going to try and see
10
Neil
8 de mar. de 2025
·
Hospedou-se por 10 noites
A fantastic hotel, aimed very much at adults. Fabulous spa facilities included and many additional treatments available to purchase All members of staff were incredibly attentive and always happy to help Drinks were pricey (eg €8 for a beer) but there are several local bars nearby
A fantastic hotel, aimed very much at adults. Fabulous spa facilities included and many additional treatments available to purchase All members of staff were incredibly attentive and always happy to help Drinks were pricey (eg €8 for a beer) but there are several local bars nearby
10
Valentino
6 de mar. de 2025
·
Hospedou-se por 4 noites
Il parcheggio è spesso pieno ma nei dintorni facile accessibilità per parcheggiare l’auto
Il parcheggio è spesso pieno ma nei dintorni facile accessibilità per parcheggiare l’auto
10
Tracy
12 de nov. de 2025
·
Hospedou-se por 7 noites
Spotless room. Fantastic house keeping. Lovely breakfasts. Helpful reception staff. Great spa garden.
Spotless room. Fantastic house keeping. Lovely breakfasts. Helpful reception staff. Great spa garden.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
As avaliações descrevem consistentemente quartos impecáveis e áreas bem cuidadas, com serviço de limpeza atencioso. Alguns mencionam carpetes desgastados ou áreas desatualizadas que precisam de atualização.
Avaliações dos hóspedes relacionadas
10
Brian Marshall
28 de mar. de 2025
·
Hospedou-se por 6 noites
Excellent hotel and beautiful gardens.
Excellent hotel and beautiful gardens.
8
Stephen
21 de nov. de 2025
·
Hospedou-se por 7 noites
Room was very clean, but they need modernising and it would be 5 star. Staff were all happy and very polite, great service culture
Room was very clean, but they need modernising and it would be 5 star. Staff were all happy and very polite, great service culture
10
Michael
28 de ago. de 2023
·
Hospedou-se por 1 noite
Yes it is a very good hotel very friendly staff clean and relaxing. The spar was exceptional. Restaurants looked amazing but didn’t eat at the hotel except for breakfast which was top food. Don’t forget trousers men, I didn’t bring any my guilt. Staff couldn’t have done enough for you. I will be staying again thank you
Yes it is a very good hotel very friendly staff clean and relaxing. The spar was exceptional. Restaurants looked amazing but didn’t eat at the hotel except for breakfast which was top food. Don’t forget trousers men, I didn’t bring any my guilt. Staff couldn’t have done enough for you. I will be staying again thank you
6
Julie
13 de out. de 2025
·
Hospedou-se por 8 noites
The hotel spotless and fully staffed . The hotel is beautiful and rooms to a high standard . Had it not been for a huge disappointment of not getting as advertised garden view would rate higher . The junior suite with garden view is a view of the reception canopy and a noisy road . Unhappy was shown another room one floor above same view . After a stale mate had to pay €300 to get a quite acceptable view . This was a lot lot more than if I had booked the Mountain View with Expedia . Felt ripped off and marred my holiday . Had advised Expedia after submitting how was check in. With reception badgering me 3 times to change review and going over same disagreement ( see pic of room with suppose garden view
The hotel spotless and fully staffed . The hotel is beautiful and rooms to a high standard . Had it not been for a huge disappointment of not getting as advertised garden view would rate higher . The junior suite with garden view is a view of the reception canopy and a noisy road . Unhappy was shown another room one floor above same view . After a stale mate had to pay €300 to get a quite acceptable view . This was a lot lot more than if I had booked the Mountain View with Expedia . Felt ripped off and marred my holiday . Had advised Expedia after submitting how was check in. With reception badgering me 3 times to change review and going over same disagreement ( see pic of room with suppose garden view
10
Edward
11 de jan. de 2024
·
Hospedou-se por 6 noites
The overall property could do with a little face lift. That said it was all in order and clean just some areas a little tired.
The overall property could do with a little face lift. That said it was all in order and clean just some areas a little tired.
10
Catherine
4 de jul. de 2024
·
Hospedou-se por 1 noite
Fint opphold. Litt problemer med at vi hadde avtalt med housekeeping ar de skulle rengjøre. Vi hadde med vår hund som måtte taes ut for anledningen. Da vi kom tilbake timer senere var rommet fortsatt uvasket. Dette skjedde 2 (av 4) dager.
Fint opphold. Litt problemer med at vi hadde avtalt med housekeeping ar de skulle rengjøre. Vi hadde med vår hund som måtte taes ut for anledningen. Da vi kom tilbake timer senere var rommet fortsatt uvasket. Dette skjedde 2 (av 4) dager.
6
Matt
15 de fev. de 2024
·
Hospedou-se por 7 noites
Staff excellent, pool and gardens also great. It’s a good quality hotel but needs a re-furb, magnolia walls, pictures in room faded, furniture dated, issues with shower. Bed very comfortable, large room. Little soundproofing through inter-connecting doors. Breakfast a bit disappointing - same buffet every day. Poor coffee out of the machines - no excuse for that. Didn’t eat in the restaurants due to pointless dress code.
Staff excellent, pool and gardens also great. It’s a good quality hotel but needs a re-furb, magnolia walls, pictures in room faded, furniture dated, issues with shower. Bed very comfortable, large room. Little soundproofing through inter-connecting doors. Breakfast a bit disappointing - same buffet every day. Poor coffee out of the machines - no excuse for that. Didn’t eat in the restaurants due to pointless dress code.
10
Mark charles
4 de mar. de 2025
·
Hospedou-se por 9 noites
Nice stay, rooms nice and clean, only complaint it don’t show on Expedia that our shower was an over the bath type, so make sure you get the right room cat
Nice stay, rooms nice and clean, only complaint it don’t show on Expedia that our shower was an over the bath type, so make sure you get the right room cat
10
Tracy
12 de nov. de 2025
·
Hospedou-se por 7 noites
Spotless room. Fantastic house keeping. Lovely breakfasts. Helpful reception staff. Great spa garden.
Spotless room. Fantastic house keeping. Lovely breakfasts. Helpful reception staff. Great spa garden.
8
David T
26 de mar. de 2023
·
Hospedou-se por 4 noites
Lovely hotel, but carpets are getting a bit tired! Lovely staff, amazing breakfast, but bar prices very hefty. Very few young folk amongst the clientele.
Lovely hotel, but carpets are getting a bit tired! Lovely staff, amazing breakfast, but bar prices very hefty. Very few young folk amongst the clientele.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são confortáveis e frequentemente espaçosos, com varandas e vistas; o estilo é clássico, não moderno. Alguns relatam decoração desatualizada, colchões duros, isolamento acústico limitado ou falta de privacidade no banheiro, e decepções ocasionais com a vista ou a temperatura.
Avaliações dos hóspedes relacionadas
8
Stephen
21 de nov. de 2025
·
Hospedou-se por 7 noites
Room was very clean, but they need modernising and it would be 5 star. Staff were all happy and very polite, great service culture
Room was very clean, but they need modernising and it would be 5 star. Staff were all happy and very polite, great service culture
10
Kerstin
13 de jan. de 2022
·
Hospedou-se por 8 noites
Klassiskt lyxhotell Mycket bekvämt hotell med sköna sängar och trevlig, serviceminded personal. Även standardrum har gott om förvaringsutrymme och rejält badrum (som dessutom är ordentligt privat, även från rumskompisen). Denna gång hade vi lyxat till det med en juniorsvit och uppskattade det extra utrymmet och soffgruppen. I juniorsviten var ”dressingroom” (med garderober; värdeskåp, och minibar) helt öppet mot badrummet men gick att avskilja mot rummet med (icke-låsbar) skjutdörr = privat men tar litet längre tid att bli klara på morgonen om man delar med god vän som man inte vill vara i badrummet med samtidigt. Mycket bra och snabb, vänlig service. Utmärkt wifi-anslutning i vårt rum. Vacker trädgård; stor pool; fin spa-anläggning (som även den har egen pool) och vi var mycket nöjda med våra behandlingar. Stort, högt värdeskåp på rummet där mycket ryms men det är inte så brett så de flesta laptops torde inte rymmas. Trevlig uteservering med bekväma stolar där frukost (buffé hämtas inne) och lunch (till 16.00 – bordsservering då) kunde intas. Även där utmärkt service; personalen var mån om att flytta parasoller så att man inte fick solen i ögonen mm. Tips: boka rum mot havet. Jättefin utsikt och skugga på balkongen hela dagen (för oss som uppskattar det). Tips 2: om rörelsesvårigheter så kontakta hotellet i förväg. Vår juniorsvit hade låg, mjuk soffgrupp och man fick ta det väldigt försiktigt ur duschen p g a halkrisk (inte så i det standardrum vi hade vid förra besöket)
Klassiskt lyxhotell Mycket bekvämt hotell med sköna sängar och trevlig, serviceminded personal. Även standardrum har gott om förvaringsutrymme och rejält badrum (som dessutom är ordentligt privat, även från rumskompisen). Denna gång hade vi lyxat till det med en juniorsvit och uppskattade det extra utrymmet och soffgruppen. I juniorsviten var ”dressingroom” (med garderober; värdeskåp, och minibar) helt öppet mot badrummet men gick att avskilja mot rummet med (icke-låsbar) skjutdörr = privat men tar litet längre tid att bli klara på morgonen om man delar med god vän som man inte vill vara i badrummet med samtidigt. Mycket bra och snabb, vänlig service. Utmärkt wifi-anslutning i vårt rum. Vacker trädgård; stor pool; fin spa-anläggning (som även den har egen pool) och vi var mycket nöjda med våra behandlingar. Stort, högt värdeskåp på rummet där mycket ryms men det är inte så brett så de flesta laptops torde inte rymmas. Trevlig uteservering med bekväma stolar där frukost (buffé hämtas inne) och lunch (till 16.00 – bordsservering då) kunde intas. Även där utmärkt service; personalen var mån om att flytta parasoller så att man inte fick solen i ögonen mm. Tips: boka rum mot havet. Jättefin utsikt och skugga på balkongen hela dagen (för oss som uppskattar det). Tips 2: om rörelsesvårigheter så kontakta hotellet i förväg. Vår juniorsvit hade låg, mjuk soffgrupp och man fick ta det väldigt försiktigt ur duschen p g a halkrisk (inte så i det standardrum vi hade vid förra besöket)
10
Patrick
1 de mai. de 2024
·
Hospedou-se por 4 noites
We had a fantastic stay at this hotel, and it's no wonder it's considered one of the best on the island. The attention to detail was stunning, from the spacious rooms with comfy beds and balconies overlooking the pool, gardens, or Mount Teide, to their amazing jellyfish tank and collection of colourful parrots. The breakfast buffet was extensive, and while dinner offered a delicious a la carte menu with generous portions, vegans/vegetarians might find the options a bit limited after a few days. Their spa facilities were wonderful and thanks to their babysitting service we were able to enjoy a couple of hours in the spa. The staff was very helpful and willing to assist with any requests to ensure we had a relaxing stay.
We had a fantastic stay at this hotel, and it's no wonder it's considered one of the best on the island. The attention to detail was stunning, from the spacious rooms with comfy beds and balconies overlooking the pool, gardens, or Mount Teide, to their amazing jellyfish tank and collection of colourful parrots. The breakfast buffet was extensive, and while dinner offered a delicious a la carte menu with generous portions, vegans/vegetarians might find the options a bit limited after a few days. Their spa facilities were wonderful and thanks to their babysitting service we were able to enjoy a couple of hours in the spa. The staff was very helpful and willing to assist with any requests to ensure we had a relaxing stay.
6
Julie
13 de out. de 2025
·
Hospedou-se por 8 noites
The hotel spotless and fully staffed . The hotel is beautiful and rooms to a high standard . Had it not been for a huge disappointment of not getting as advertised garden view would rate higher . The junior suite with garden view is a view of the reception canopy and a noisy road . Unhappy was shown another room one floor above same view . After a stale mate had to pay €300 to get a quite acceptable view . This was a lot lot more than if I had booked the Mountain View with Expedia . Felt ripped off and marred my holiday . Had advised Expedia after submitting how was check in. With reception badgering me 3 times to change review and going over same disagreement ( see pic of room with suppose garden view
The hotel spotless and fully staffed . The hotel is beautiful and rooms to a high standard . Had it not been for a huge disappointment of not getting as advertised garden view would rate higher . The junior suite with garden view is a view of the reception canopy and a noisy road . Unhappy was shown another room one floor above same view . After a stale mate had to pay €300 to get a quite acceptable view . This was a lot lot more than if I had booked the Mountain View with Expedia . Felt ripped off and marred my holiday . Had advised Expedia after submitting how was check in. With reception badgering me 3 times to change review and going over same disagreement ( see pic of room with suppose garden view
10
Carlos
2 de fev. de 2022
·
Hospedou-se por 1 noite
Sehr schöne Umgebung. Hotel mit spektakulärem Garten. Tropisch wunderschön. Hotel selbst 70er Jahre Style. Groß aber sehr komfortabel. Etwas altmodische Anmutung der Zimmer ( Boden Teppiche). Klimaanlage heizt nicht. Im Januar kann es nachts schon firsch sein. Dicke Decken sind da :-) Toller Pool im Garten. Top Service. Abends Live Musik! Top.
Sehr schöne Umgebung. Hotel mit spektakulärem Garten. Tropisch wunderschön. Hotel selbst 70er Jahre Style. Groß aber sehr komfortabel. Etwas altmodische Anmutung der Zimmer ( Boden Teppiche). Klimaanlage heizt nicht. Im Januar kann es nachts schon firsch sein. Dicke Decken sind da :-) Toller Pool im Garten. Top Service. Abends Live Musik! Top.
10
Nils
13 de fev. de 2024
·
Hospedou-se por 2 noites
Beautiful hotel but quite pricy. Staff is friendly and fast. The restaurants are nice with good food. Fruits and wine in the room. Big minus is that the bathroom that otherwise is nice has a toilet with a glass door that offers no privacy (open top and bottom). Not very romantic and a big minus for the otherwise beautiful room. Nice walking area with many great restaurants close to the hotel.
Beautiful hotel but quite pricy. Staff is friendly and fast. The restaurants are nice with good food. Fruits and wine in the room. Big minus is that the bathroom that otherwise is nice has a toilet with a glass door that offers no privacy (open top and bottom). Not very romantic and a big minus for the otherwise beautiful room. Nice walking area with many great restaurants close to the hotel.
6
Matt
15 de fev. de 2024
·
Hospedou-se por 7 noites
Staff excellent, pool and gardens also great. It’s a good quality hotel but needs a re-furb, magnolia walls, pictures in room faded, furniture dated, issues with shower. Bed very comfortable, large room. Little soundproofing through inter-connecting doors. Breakfast a bit disappointing - same buffet every day. Poor coffee out of the machines - no excuse for that. Didn’t eat in the restaurants due to pointless dress code.
Staff excellent, pool and gardens also great. It’s a good quality hotel but needs a re-furb, magnolia walls, pictures in room faded, furniture dated, issues with shower. Bed very comfortable, large room. Little soundproofing through inter-connecting doors. Breakfast a bit disappointing - same buffet every day. Poor coffee out of the machines - no excuse for that. Didn’t eat in the restaurants due to pointless dress code.
10
Daniel Ellis
11 de fev. de 2025
·
Hospedou-se por 4 noites
Beautiful well maintained gardens, excellent facilities, excellent breakfast. Great pillow options although the bed mattress was very hard and bouncy and was woken up a lot when my husband turned over!
Beautiful well maintained gardens, excellent facilities, excellent breakfast. Great pillow options although the bed mattress was very hard and bouncy and was woken up a lot when my husband turned over!
10
Mark charles
4 de mar. de 2025
·
Hospedou-se por 9 noites
Nice stay, rooms nice and clean, only complaint it don’t show on Expedia that our shower was an over the bath type, so make sure you get the right room cat
Nice stay, rooms nice and clean, only complaint it don’t show on Expedia that our shower was an over the bath type, so make sure you get the right room cat
10
Lucy
14 de mai. de 2025
·
Hospedou-se por 2 noites
From the moment we arrived at Hotel Botánico, we knew we were in for something extraordinary. Nestled in lush gardens and surrounded by serene views, this hotel isn’t just a place to stay—it’s an experience that indulges every sense. The service was impeccable. Every member of the staff greeted us with warmth and genuine hospitality. From the front desk to housekeeping and restaurant servers, the level of care and attention made us feel like honored guests throughout our stay. Our room was a haven of comfort and elegance, complete with a private balcony that offered breathtaking views of the spa. Every detail—from the plush bedding to the fragrant white company toiletries—reflected the hotel's commitment to luxury and relaxation. One of the standout highlights was the Oriental Spa Garden. We’ve never experienced a spa like it. The tranquility, the beautifully landscaped surroundings, and the variety of treatments left us feeling completely rejuvenated. It’s worth a visit to the hotel for the spa alone! Our stay at Hotel Botánico was unforgettable and we can’t wait to return
From the moment we arrived at Hotel Botánico, we knew we were in for something extraordinary. Nestled in lush gardens and surrounded by serene views, this hotel isn’t just a place to stay—it’s an experience that indulges every sense. The service was impeccable. Every member of the staff greeted us with warmth and genuine hospitality. From the front desk to housekeeping and restaurant servers, the level of care and attention made us feel like honored guests throughout our stay. Our room was a haven of comfort and elegance, complete with a private balcony that offered breathtaking views of the spa. Every detail—from the plush bedding to the fragrant white company toiletries—reflected the hotel's commitment to luxury and relaxation. One of the standout highlights was the Oriental Spa Garden. We’ve never experienced a spa like it. The tranquility, the beautifully landscaped surroundings, and the variety of treatments left us feeling completely rejuvenated. It’s worth a visit to the hotel for the spa alone! Our stay at Hotel Botánico was unforgettable and we can’t wait to return
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é amplamente elogiado por ser atencioso, profissional e prestativo em todo o hotel. No entanto, várias avaliações mencionam tempos de espera lentos nos restaurantes, bares ou no serviço de quarto, e contratempos ocasionais na reserva ou no check-in.
Avaliações dos hóspedes relacionadas
8
Stacey
20 de fev. de 2025
·
Hospedou-se por 5 noites
Front desk staff is exceptional. They went above and beyond, serving as concierge and answering endless questions from people with joy, care and a friendly attitude. THEY make this hotel great! Otherwise, nice hotel with slightly dated interior (and name). Despite this, the amenities are nice and the spa staff- provided the best massage and facial services I’ve ever received-5 star! Breakfast, although plentiful, was okay, and very crowded. Restaurants n room service menu could use a little work. Overall, this 4 star hotel definitely becomes 5 star because of its incredible staff!!
Front desk staff is exceptional. They went above and beyond, serving as concierge and answering endless questions from people with joy, care and a friendly attitude. THEY make this hotel great! Otherwise, nice hotel with slightly dated interior (and name). Despite this, the amenities are nice and the spa staff- provided the best massage and facial services I’ve ever received-5 star! Breakfast, although plentiful, was okay, and very crowded. Restaurants n room service menu could use a little work. Overall, this 4 star hotel definitely becomes 5 star because of its incredible staff!!
8
Helen
8 de mar. de 2025
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Hospedou-se por 7 noites
Beautiful hotel , stunning spa . Main pool very cold advertised as 27 degrees which it definitely wasn’t . Given wrong room on arrival quickly rectified mistake.Restaurants overbooked couldn’t get a table until 9 pm on arrival when we arrived it was half empty , waited over half an hour for a booked table another night the manager blamed reception for overbooking. Would not do half board again . Breakfast excellent. All staff courteous.
Beautiful hotel , stunning spa . Main pool very cold advertised as 27 degrees which it definitely wasn’t . Given wrong room on arrival quickly rectified mistake.Restaurants overbooked couldn’t get a table until 9 pm on arrival when we arrived it was half empty , waited over half an hour for a booked table another night the manager blamed reception for overbooking. Would not do half board again . Breakfast excellent. All staff courteous.
10
Sara
6 de out. de 2024
·
Hospedou-se por 5 noites
My husband and I recently stayed at the Botánico Hotel & The Oriental Spa Garden and had the most amazing experience. We stayed for 5 nights and the staff were absolutely amazing the entire time. When we arrived, the front desk staff were very helpful and Antonio (I believe was his name) showed us to our room. Once in the room, he explained several things about the room which was a great way to familiarize ourselves with the space we would call home for the next few days. The front desk staff were extremely friendly and professional our entire stay. We were able to call and easily get an iron, taxi etc. The attention to detail in the room was superb. We especially enjoyed the pillow menu options and turn down service. The breakfast was outstanding and a lovely way to start the day. We utilized the spa area with a couples massage and played tennis. I love fresh flowers and the fresh rose in the bathroom was a wonderful touch. We dined at The Oriental and II Pappagallo which were both delicious. The live music each night was a fun treat for a wind down at the end of the evening. Hotel Botanico is a true Luxury Hotel and I thank the entire staff for making our trip to Tenerife so wonderful.
My husband and I recently stayed at the Botánico Hotel & The Oriental Spa Garden and had the most amazing experience. We stayed for 5 nights and the staff were absolutely amazing the entire time. When we arrived, the front desk staff were very helpful and Antonio (I believe was his name) showed us to our room. Once in the room, he explained several things about the room which was a great way to familiarize ourselves with the space we would call home for the next few days. The front desk staff were extremely friendly and professional our entire stay. We were able to call and easily get an iron, taxi etc. The attention to detail in the room was superb. We especially enjoyed the pillow menu options and turn down service. The breakfast was outstanding and a lovely way to start the day. We utilized the spa area with a couples massage and played tennis. I love fresh flowers and the fresh rose in the bathroom was a wonderful touch. We dined at The Oriental and II Pappagallo which were both delicious. The live music each night was a fun treat for a wind down at the end of the evening. Hotel Botanico is a true Luxury Hotel and I thank the entire staff for making our trip to Tenerife so wonderful.
10
Colin
22 de nov. de 2025
·
Hospedou-se por 2 noites
The Hotel its self was amazing. Our room was very lovely and the cleaning of the room was great. There was only 2 things that let it down, the Mediterranean restaurant and the bar. The service in the Mediterranean restaurant was not what I would expect from a 5 star hotel. The bar we had to wait 40 minutes for a drink. On the other hand the service we received from the Italian restaurant was fantastic, you would of thought you were in a different hotel. This doesn't take it away that the hotel is fantastic and looking forward to return in the future.
The Hotel its self was amazing. Our room was very lovely and the cleaning of the room was great. There was only 2 things that let it down, the Mediterranean restaurant and the bar. The service in the Mediterranean restaurant was not what I would expect from a 5 star hotel. The bar we had to wait 40 minutes for a drink. On the other hand the service we received from the Italian restaurant was fantastic, you would of thought you were in a different hotel. This doesn't take it away that the hotel is fantastic and looking forward to return in the future.
6
Julie
13 de out. de 2025
·
Hospedou-se por 8 noites
The hotel spotless and fully staffed . The hotel is beautiful and rooms to a high standard . Had it not been for a huge disappointment of not getting as advertised garden view would rate higher . The junior suite with garden view is a view of the reception canopy and a noisy road . Unhappy was shown another room one floor above same view . After a stale mate had to pay €300 to get a quite acceptable view . This was a lot lot more than if I had booked the Mountain View with Expedia . Felt ripped off and marred my holiday . Had advised Expedia after submitting how was check in. With reception badgering me 3 times to change review and going over same disagreement ( see pic of room with suppose garden view
The hotel spotless and fully staffed . The hotel is beautiful and rooms to a high standard . Had it not been for a huge disappointment of not getting as advertised garden view would rate higher . The junior suite with garden view is a view of the reception canopy and a noisy road . Unhappy was shown another room one floor above same view . After a stale mate had to pay €300 to get a quite acceptable view . This was a lot lot more than if I had booked the Mountain View with Expedia . Felt ripped off and marred my holiday . Had advised Expedia after submitting how was check in. With reception badgering me 3 times to change review and going over same disagreement ( see pic of room with suppose garden view
10
Malcolm Stuart
10 de abr. de 2025
·
Hospedou-se por 7 noites
Well-run and efficient, excellent staff, without exception. Lovely enviroment, excellent facilities. A real pleasure to be there in every way. The shuttle bus to the town centre is also a well-run service.
Well-run and efficient, excellent staff, without exception. Lovely enviroment, excellent facilities. A real pleasure to be there in every way. The shuttle bus to the town centre is also a well-run service.
4
TENDAYI
11 de jan. de 2023
·
Hospedou-se por 2 noites
I stayed at this hotel briefly in January. Some of the customer service skills could be improved in terms of responding to their guests. When I arrived to check in, I showed them my passport as you usually do and they said that they could not find a record of my booking so they asked if I had a hard copy of the hotel confirmation which fortunately I did. The receptionist went into the back room and said they were going to look into it because I did not appear on their register. They said that I could have a cup of coffee on the house and they would come and let me know once they had looked into it. After about an hour as I had not heard anything I went back to the reception and only then did they tell me that they had found my booking and was getting my room ready. Instead of me having to follow it up after approximately one hour I think that they should have let me know and what the error was because I have to say in all my years of hotel bookings it has never happened to me that they have not found a booking that has already been paid for. On one of the days I wanted to use their computer in their Business Centre and it was not working. As it was on a different floor, I phoned reception and asked if somebody could come and look into it for me and they said yes they were going to send somebody up to me. After about 15 minutes as nobody came I then phoned them back again and was then told that the IT gentleman does not work on Sundays so they were going to try and see
I stayed at this hotel briefly in January. Some of the customer service skills could be improved in terms of responding to their guests. When I arrived to check in, I showed them my passport as you usually do and they said that they could not find a record of my booking so they asked if I had a hard copy of the hotel confirmation which fortunately I did. The receptionist went into the back room and said they were going to look into it because I did not appear on their register. They said that I could have a cup of coffee on the house and they would come and let me know once they had looked into it. After about an hour as I had not heard anything I went back to the reception and only then did they tell me that they had found my booking and was getting my room ready. Instead of me having to follow it up after approximately one hour I think that they should have let me know and what the error was because I have to say in all my years of hotel bookings it has never happened to me that they have not found a booking that has already been paid for. On one of the days I wanted to use their computer in their Business Centre and it was not working. As it was on a different floor, I phoned reception and asked if somebody could come and look into it for me and they said yes they were going to send somebody up to me. After about 15 minutes as nobody came I then phoned them back again and was then told that the IT gentleman does not work on Sundays so they were going to try and see
8
Helen
12 de jan. de 2025
·
Hospedou-se por 10 noites
Botanico is a beautiful and unique hotel with everything you need for a superior quality holiday. The facilities and food were elite. However, the customer service could do with being taken up a notch. Service at breakfast and room service was slow (we waited nearly 2 hours for our food to arrive), you got a different answer depending on who you ask, I had to come back down after check in because my passport wasn't scanned properly, we were locked out because a mistake was made with our check out date, cleaners were constantly coming in and out, instead of doing everything in the day and I didn't get a sense of urgency around lost property. That said, we were there for Christmas and NY, so I know places are short staffed or have temps come in so I'd happily go back and recommend Botanico. It really is an elevated hotel experience.
Botanico is a beautiful and unique hotel with everything you need for a superior quality holiday. The facilities and food were elite. However, the customer service could do with being taken up a notch. Service at breakfast and room service was slow (we waited nearly 2 hours for our food to arrive), you got a different answer depending on who you ask, I had to come back down after check in because my passport wasn't scanned properly, we were locked out because a mistake was made with our check out date, cleaners were constantly coming in and out, instead of doing everything in the day and I didn't get a sense of urgency around lost property. That said, we were there for Christmas and NY, so I know places are short staffed or have temps come in so I'd happily go back and recommend Botanico. It really is an elevated hotel experience.
10
Jorge
20 de dez. de 2025
·
Hospedou-se por 4 noites
The Staff at Hotel Botánico are fantastics
The Staff at Hotel Botánico are fantastics
10
Benjamin MW
22 de jan. de 2026
·
Hospedou-se por 3 noites
Beautiful property, lovely room, helpful and welcoming staff
Beautiful property, lovely room, helpful and welcoming staff
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localização tranquila, a uma curta distância a pé (descida) de Puerto de la Cruz, com transporte do hotel disponível. O retorno é morro acima, o estacionamento no hotel pode ser limitado e bares e restaurantes próximos oferecem alternativas mais baratas.
Avaliações dos hóspedes relacionadas
10
christopher
18 de jan. de 2024
·
Hospedou-se por 3 noites
Very good standard hotel. Everything worked. Shuttle bus back up the hill was an unexpected bonus.
Very good standard hotel. Everything worked. Shuttle bus back up the hill was an unexpected bonus.
10
john
12 de mar. de 2025
·
Hospedou-se por 7 noites
Great people lovely location great restaurants.
Great people lovely location great restaurants.
10
Malcolm Stuart
10 de abr. de 2025
·
Hospedou-se por 7 noites
Well-run and efficient, excellent staff, without exception. Lovely enviroment, excellent facilities. A real pleasure to be there in every way. The shuttle bus to the town centre is also a well-run service.
Well-run and efficient, excellent staff, without exception. Lovely enviroment, excellent facilities. A real pleasure to be there in every way. The shuttle bus to the town centre is also a well-run service.
6
Carolina
29 de mar. de 2025
·
Hospedou-se por 3 noites
Propiedad iconica con habitaciones espaciosas, decoración clasica, una bonita zona de piscina y jardin, y deaayuno normal pero mas especial si se toma en la zona exterior. Zona segura y tranquila, para bajar a Puerto dr la cruz caminando 15mins pero volver de subida complicado, mejor aparcar rn el faro ya que el transporte del hotel es cada hora y en horas limitadas
Propiedad iconica con habitaciones espaciosas, decoración clasica, una bonita zona de piscina y jardin, y deaayuno normal pero mas especial si se toma en la zona exterior. Zona segura y tranquila, para bajar a Puerto dr la cruz caminando 15mins pero volver de subida complicado, mejor aparcar rn el faro ya que el transporte del hotel es cada hora y en horas limitadas
10
Simon
2 de dez. de 2023
·
Hospedou-se por 7 noites
Wonderful hotel set in nice surroundings and a short walk from puerto de la cruz. Staff were all friendly and helpful, the a la carte restaurants all tasty and the rooms nicely decorated. Highly recommend hotel botanico for a luxury stay in tenerife.
Wonderful hotel set in nice surroundings and a short walk from puerto de la cruz. Staff were all friendly and helpful, the a la carte restaurants all tasty and the rooms nicely decorated. Highly recommend hotel botanico for a luxury stay in tenerife.
10
Howard
1 de jan. de 2025
·
Hospedou-se por 6 noites
It was our third visit and was as enjoyable a week as ever. There for Christmas, where they lay on various activities including local walks and cultural outings, not to forget the grand dinner gala on Christmas Eve.
It was our third visit and was as enjoyable a week as ever. There for Christmas, where they lay on various activities including local walks and cultural outings, not to forget the grand dinner gala on Christmas Eve.
10
Neil
8 de mar. de 2025
·
Hospedou-se por 10 noites
A fantastic hotel, aimed very much at adults. Fabulous spa facilities included and many additional treatments available to purchase All members of staff were incredibly attentive and always happy to help Drinks were pricey (eg €8 for a beer) but there are several local bars nearby
A fantastic hotel, aimed very much at adults. Fabulous spa facilities included and many additional treatments available to purchase All members of staff were incredibly attentive and always happy to help Drinks were pricey (eg €8 for a beer) but there are several local bars nearby
10
Valentino
6 de mar. de 2025
·
Hospedou-se por 4 noites
Il parcheggio è spesso pieno ma nei dintorni facile accessibilità per parcheggiare l’auto
Il parcheggio è spesso pieno ma nei dintorni facile accessibilità per parcheggiare l’auto
10
Nils
13 de fev. de 2024
·
Hospedou-se por 2 noites
Beautiful hotel but quite pricy. Staff is friendly and fast. The restaurants are nice with good food. Fruits and wine in the room. Big minus is that the bathroom that otherwise is nice has a toilet with a glass door that offers no privacy (open top and bottom). Not very romantic and a big minus for the otherwise beautiful room. Nice walking area with many great restaurants close to the hotel.
Beautiful hotel but quite pricy. Staff is friendly and fast. The restaurants are nice with good food. Fruits and wine in the room. Big minus is that the bathroom that otherwise is nice has a toilet with a glass door that offers no privacy (open top and bottom). Not very romantic and a big minus for the otherwise beautiful room. Nice walking area with many great restaurants close to the hotel.
10
Leonor
7 de mar. de 2025
·
Hospedou-se por 4 noites
La propiedad es preciosa muy cerca de muchos sitios para beber y comer a precios rasonables. Su personal es super atento amable y profesional . El señor Antonio siempre dispuesto en la puerta a ayudar en todo . El personal de l front desk siempre atento a ayudar a cualquier duda . En fin regresaría si npensarlo dos veces . Gracias
La propiedad es preciosa muy cerca de muchos sitios para beber y comer a precios rasonables. Su personal es super atento amable y profesional . El señor Antonio siempre dispuesto en la puerta a ayudar en todo . El personal de l front desk siempre atento a ayudar a cualquier duda . En fin regresaría si npensarlo dos veces . Gracias
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O café da manhã recebe muitos elogios pela variedade e qualidade, embora alguns mencionem multidões, itens repetitivos, pratos mornos ou café de máquina fraco. Os restaurantes são variados: alguns excelentes, outros caros ou lentos, com restrições de reserva e bebidas caras.
Avaliações dos hóspedes relacionadas
10
Beate
26 de dez. de 2023
·
Hospedou-se por 15 noites
Ein Hotel der alten Schule, höflich und zuvorkommend, aber nicht aufdringlich. Ein großer Außen-Pool -gefühlt 20 Grad warm- lädt zum Bahnenziehen ein, immer genügend freie Liegen. Zwei weitere wärmere Außen-Pools im Spa mit Massagedüsen. Ein Sauna-Bereich mit meheren Saunarten. Hier geben wir als Nutzer der heißen trockenen Sauna einen Punkte Abzug für die Hygiene. Der Spa-Bereich musste mit Badebekleidung genutzt werden. Es gab nur WELLNESS-Duschen mit EINER voreingestellten Wassertemperatur. Nur hat kein Gast vor Benutzung des Pools oder des Whirlpools im Spa geduscht und nach der Sauna war keine richtige kalte Dusche möglich. In der Sauna mit Badesachen zu schwitzen hat wenig Freude gemacht und lauwarm danach zu duschen war nicht wirklich ein Erlebnis. Die Spa-Regeln sollten überdacht werden und wenigstens eine Dusche, wo man die Badebekleidung ablegen kann, würde zur Hygiene beitragen. Das Orientel-Spa Restaurant kocht für Europäer in den Gewürzen magenfreundlich angepasste schmackhafte Küche. Die Küche beim Italiener fanden wir stets hervorragend. Beim Spanier waren wir nur einmal, da das Essen fade war und dazu noch die Bedienung mit Wartezeiten verbunden. Das Frühstücks-Buffet ist täglich frisch und lässt keine Wünsche offen. Lediglich der Kaffee aus den Automaten ist ungenießbar. Wir haben immer beim Kellner Kaffee von der Bar bestellt. Der Garten mit den Palmen, den Vögeln, den Fischen erinnerte uns an Thailand. Fitnesstudio ist modern. Yoga-Kurs-Klass 40€/Stunde.
Ein Hotel der alten Schule, höflich und zuvorkommend, aber nicht aufdringlich. Ein großer Außen-Pool -gefühlt 20 Grad warm- lädt zum Bahnenziehen ein, immer genügend freie Liegen. Zwei weitere wärmere Außen-Pools im Spa mit Massagedüsen. Ein Sauna-Bereich mit meheren Saunarten. Hier geben wir als Nutzer der heißen trockenen Sauna einen Punkte Abzug für die Hygiene. Der Spa-Bereich musste mit Badebekleidung genutzt werden. Es gab nur WELLNESS-Duschen mit EINER voreingestellten Wassertemperatur. Nur hat kein Gast vor Benutzung des Pools oder des Whirlpools im Spa geduscht und nach der Sauna war keine richtige kalte Dusche möglich. In der Sauna mit Badesachen zu schwitzen hat wenig Freude gemacht und lauwarm danach zu duschen war nicht wirklich ein Erlebnis. Die Spa-Regeln sollten überdacht werden und wenigstens eine Dusche, wo man die Badebekleidung ablegen kann, würde zur Hygiene beitragen. Das Orientel-Spa Restaurant kocht für Europäer in den Gewürzen magenfreundlich angepasste schmackhafte Küche. Die Küche beim Italiener fanden wir stets hervorragend. Beim Spanier waren wir nur einmal, da das Essen fade war und dazu noch die Bedienung mit Wartezeiten verbunden. Das Frühstücks-Buffet ist täglich frisch und lässt keine Wünsche offen. Lediglich der Kaffee aus den Automaten ist ungenießbar. Wir haben immer beim Kellner Kaffee von der Bar bestellt. Der Garten mit den Palmen, den Vögeln, den Fischen erinnerte uns an Thailand. Fitnesstudio ist modern. Yoga-Kurs-Klass 40€/Stunde.
8
Stacey
20 de fev. de 2025
·
Hospedou-se por 5 noites
Front desk staff is exceptional. They went above and beyond, serving as concierge and answering endless questions from people with joy, care and a friendly attitude. THEY make this hotel great! Otherwise, nice hotel with slightly dated interior (and name). Despite this, the amenities are nice and the spa staff- provided the best massage and facial services I’ve ever received-5 star! Breakfast, although plentiful, was okay, and very crowded. Restaurants n room service menu could use a little work. Overall, this 4 star hotel definitely becomes 5 star because of its incredible staff!!
Front desk staff is exceptional. They went above and beyond, serving as concierge and answering endless questions from people with joy, care and a friendly attitude. THEY make this hotel great! Otherwise, nice hotel with slightly dated interior (and name). Despite this, the amenities are nice and the spa staff- provided the best massage and facial services I’ve ever received-5 star! Breakfast, although plentiful, was okay, and very crowded. Restaurants n room service menu could use a little work. Overall, this 4 star hotel definitely becomes 5 star because of its incredible staff!!
8
Helen
8 de mar. de 2025
·
Hospedou-se por 7 noites
Beautiful hotel , stunning spa . Main pool very cold advertised as 27 degrees which it definitely wasn’t . Given wrong room on arrival quickly rectified mistake.Restaurants overbooked couldn’t get a table until 9 pm on arrival when we arrived it was half empty , waited over half an hour for a booked table another night the manager blamed reception for overbooking. Would not do half board again . Breakfast excellent. All staff courteous.
Beautiful hotel , stunning spa . Main pool very cold advertised as 27 degrees which it definitely wasn’t . Given wrong room on arrival quickly rectified mistake.Restaurants overbooked couldn’t get a table until 9 pm on arrival when we arrived it was half empty , waited over half an hour for a booked table another night the manager blamed reception for overbooking. Would not do half board again . Breakfast excellent. All staff courteous.
10
Suzanne
27 de mar. de 2025
·
Hospedou-se por 7 noites
Lovely staff and amazing breakfast!
Lovely staff and amazing breakfast!
10
Martin Reginald
24 de jan. de 2023
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Hospedou-se por 7 noites
Hotel is top quality and the staff especially are very nice. Rooms are very clean and general service is very good too. The hotel has some nice classic furniture, giving it a unique look and feel. The only small downside is the food in the restaurants was expensive and nothing special. Breakfast however was top notch and included.
Hotel is top quality and the staff especially are very nice. Rooms are very clean and general service is very good too. The hotel has some nice classic furniture, giving it a unique look and feel. The only small downside is the food in the restaurants was expensive and nothing special. Breakfast however was top notch and included.
10
Colin
22 de nov. de 2025
·
Hospedou-se por 2 noites
The Hotel its self was amazing. Our room was very lovely and the cleaning of the room was great. There was only 2 things that let it down, the Mediterranean restaurant and the bar. The service in the Mediterranean restaurant was not what I would expect from a 5 star hotel. The bar we had to wait 40 minutes for a drink. On the other hand the service we received from the Italian restaurant was fantastic, you would of thought you were in a different hotel. This doesn't take it away that the hotel is fantastic and looking forward to return in the future.
The Hotel its self was amazing. Our room was very lovely and the cleaning of the room was great. There was only 2 things that let it down, the Mediterranean restaurant and the bar. The service in the Mediterranean restaurant was not what I would expect from a 5 star hotel. The bar we had to wait 40 minutes for a drink. On the other hand the service we received from the Italian restaurant was fantastic, you would of thought you were in a different hotel. This doesn't take it away that the hotel is fantastic and looking forward to return in the future.
10
Beverley
16 de nov. de 2025
·
Hospedou-se por 2 noites
Hotel was beautiful. Excellent facilities and staff were great. Breakfast was superb, plenty of choice but we did have a disappointing [and expensive] meal in La Parilla restaurant. The quality was nowhere near that which would be expected of a 5 star hotel.
Hotel was beautiful. Excellent facilities and staff were great. Breakfast was superb, plenty of choice but we did have a disappointing [and expensive] meal in La Parilla restaurant. The quality was nowhere near that which would be expected of a 5 star hotel.
10
Peter
14 de nov. de 2025
·
Hospedou-se por 8 noites
Zimmer, Personal und Anlage waren perfekt. Lediglich beim ebenfalls sehr guten Frühstück würde ich bemängeln, dass die warmen Speisen wie Rühreier,Tomaten oder Bratkartoffeln nur lauwarm waren.
Zimmer, Personal und Anlage waren perfekt. Lediglich beim ebenfalls sehr guten Frühstück würde ich bemängeln, dass die warmen Speisen wie Rühreier,Tomaten oder Bratkartoffeln nur lauwarm waren.
10
Neil
8 de mar. de 2025
·
Hospedou-se por 10 noites
A fantastic hotel, aimed very much at adults. Fabulous spa facilities included and many additional treatments available to purchase All members of staff were incredibly attentive and always happy to help Drinks were pricey (eg €8 for a beer) but there are several local bars nearby
A fantastic hotel, aimed very much at adults. Fabulous spa facilities included and many additional treatments available to purchase All members of staff were incredibly attentive and always happy to help Drinks were pricey (eg €8 for a beer) but there are several local bars nearby
8
Rolf Terje
16 de mar. de 2025
·
Hospedou-se por 3 noites
Fint hotell med nydelig hage, og oppvarmet basseng. Resturantene stod ikke til forventningene.
Fint hotell med nydelig hage, og oppvarmet basseng. Resturantene stod ikke til forventningene.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
John
há 2 semanas
·
Hospedou-se por 7 noites
A very nice hotel & Spain would recommend
A very nice hotel & Spain would recommend
10
Guillermo
há 3 semanas
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Hospedou-se por 1 noite
It was so amazing that I will comeback next year. The spa is like coming out of the movie.
It was so amazing that I will comeback next year. The spa is like coming out of the movie.
10
Danko
há 4 semanas
·
Hospedou-se por 9 noites
The hotel is really good! Breakfast is awesome. The dinner restaurants serve good food, but they could offer a wider variety of dishes. The rooms and all the facilities are super clean! The spa is also good, the pools are nice, although the gym is a little limited. Free parking is a big plus. Summary: A really nice hotel to relax and chill
The hotel is really good! Breakfast is awesome. The dinner restaurants serve good food, but they could offer a wider variety of dishes. The rooms and all the facilities are super clean! The spa is also good, the pools are nice, although the gym is a little limited. Free parking is a big plus. Summary: A really nice hotel to relax and chill
10
Andrea
18 de ago. de 2026
·
Hospedou-se por 3 noites
Une très belle institution au sein d’un jardin luxuriant. Un paradis caché des plages et de la foule où vous pouvez vous détendre et profiter des installations incroyables de cet lieu!
Une très belle institution au sein d’un jardin luxuriant. Un paradis caché des plages et de la foule où vous pouvez vous détendre et profiter des installations incroyables de cet lieu!
10
Diana Imani
10 de jun. de 2026
·
Hospedou-se por 4 noites
It’s a large hotel, yet it still feels cozy and welcoming. The spacious facilities were excellent, and the property is within walking distance of the shopping area, great restaurants, and the botanical garden. The staff were truly outstanding and made the stay even better.
It’s a large hotel, yet it still feels cozy and welcoming. The spacious facilities were excellent, and the property is within walking distance of the shopping area, great restaurants, and the botanical garden. The staff were truly outstanding and made the stay even better.
Políticas da propriedade
Check-in
Checkout
De 14:00 a 00:00
Antes de 12:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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outubro 2026
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Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-21: 340.165386USD
- 2026-09-22: 295.0810193208618USD
- 2026-09-23: 295.02131969610593USD
- 2026-09-24: 294.9532663182373USD
- 2026-09-25: 301.65091409112546USD
- 2026-09-26: 294.5315940272217USD
- 2026-09-27: 294.89999803479003USD
- 2026-09-28: 294.89999803479003USD
- 2026-09-29: 307.463273751709USD
- 2026-09-30: 258.61386355404665USD
- 2026-10-01: 296.0223369990234USD
- 2026-10-02: 302.4966354732056USD
- 2026-10-03: 296.6643176828003USD
- 2026-10-04: 294.5890566636963USD
- 2026-10-05: 296.6643176828003USD
- 2026-10-06: 294.73935431384274USD
- 2026-10-07: 312.4165250534668USD
- 2026-10-08: 302.4966354732056USD
- 2026-10-09: 302.4966354732056USD
- 2026-10-10: 296.6643176828003USD
- 2026-10-11: 312.4165250534668USD
- 2026-10-12: 296.6643176828003USD
- 2026-10-13: 312.4165250534668USD
- 2026-10-14: 306.45809704870607USD
- 2026-10-15: 296.6643176828003USD
- 2026-10-16: 302.4966354732056USD
- 2026-10-17: 306.45809704870607USD
- 2026-10-18: 312.4165250534668USD
- 2026-10-19: 294.73935431384274USD
- 2026-10-20: 293.3859764036865USD
- 2026-10-21: 302.4966354732056USD
- 2026-10-22: 292.8766770873413USD
- 2026-10-23: 306.45809704870607USD
- 2026-10-24: 306.45809704870607USD
- 2026-10-25: 312.4165250534668USD
- 2026-10-26: 293.3859764036865USD
- 2026-10-27: 309.8253935649414USD
- 2026-10-28: 312.4165250534668USD
- 2026-10-29: 293.3859764036865USD
- 2026-10-30: 307.25687662982176USD
- 2026-10-31: 309.61280977233884USD
- 2026-11-01: 312.4165250534668USD
- 2026-11-02: 312.53200957348633USD
- 2026-11-03: 309.74633001037597USD
- 2026-11-04: 309.74633001037597USD
- 2026-11-05: 309.74633001037597USD
- 2026-11-06: 329.54811532305905USD
- 2026-11-07: 331.1081350256958USD
- 2026-11-08: 325.951737225647USD
- 2026-11-09: 328.43790502966306USD
- 2026-11-10: 328.43790502966306USD
- 2026-11-11: 328.43790502966306USD
- 2026-11-12: 328.43790502966306USD
- 2026-11-13: 328.43790502966306USD
- 2026-11-14: 326.2507246906128USD
- 2026-11-15: 329.54811532305905USD
- 2026-11-16: 328.771670671814USD
- 2026-11-17: 328.43790502966306USD
- 2026-11-18: 329.54811532305905USD
- 2026-11-19: 330.78447078375245USD
- 2026-11-20: 324.130654USD
- 2026-11-21: 324.130654USD
Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Para organizar o serviço, os hóspedes devem entrar em contato com a propriedade 48 horas antes da chegada, usando as informações fornecidas na confirmação da reserva. A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Pagamento sem dinheiro em espécie disponível
- Esta propriedade utiliza energia solar, além de um sistema de reciclagem de água cinza
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e detector de fumaça
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- Transações em dinheiro nesta propriedade não podem exceder EUR 1000, devido a regulamentação nacional. Para mais detalhes, entre em contato com a propriedade usando as informações na confirmação da reserva.
- Horário de funcionamento das fontes termais: entre 9h e 20h.
- É necessário reservar os seguintes serviços: serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando hotel antes da viagem usando as informações para contato fornecidas na confirmação de reserva.
- A estadia é grátis para crianças quando elas ocuparem o quarto dos pais ou responsáveis, utilizando camas existentes.
- A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
- A propriedade permite animais de estimação somente em determinados quartos e possui outras restrições (sobretaxas detalhadas na seção de Taxas). Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva.
- Pagamento sem dinheiro em espécie disponível para todas as transações.
- Há possibilidade de check-in sem contato e check-out sem contato.
- Taxa de traslado de/para o aeroporto: EUR 221 por veículo (só ida, ocupação máxima de 4)
- Taxa para animais de estimação:EUR 30 por animal, por dia além de uma taxa de EUR 50 para uma única limpeza
- Animais de serviço são isentos de taxas
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Sauna
Banheira/Jacuzzi
Sauna a vapor
Massagem
Solário
Spa e centro de bem-estar
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos faciais
Café da manhã no quarto
Sala para família
Beach Sun Loungers
Snack Bar/Deli
Serviços
Centro de negócios
Balcão de turismo
Lavagem a seco
Serviço de babá
Serviços domésticos
Instalações para jantares/Eventos
Serviço de câmbio
Cofre
Aluguel de bicicletas
Armazenamento de bagagem
Área de fumantes
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Quadra de tênis
Jardim
Campo de golfe (na proximidade)
Mergulho
Passeio de bicicleta
Bilhar
Cavalgada
Caminhada
Piscina para crianças
Piscina interna
Piscina externa
Piscina externa aquecida
Música ao vivo
Evening Entertainment
Pool (Indoor)
Mobiliário de área externa
Pool (Seasonal Outdoor)
Tênis de mesa
Terraço
Fitness Center (nearby)
Estacionamento
Estacionamento
Transporte de e para o aeroporto
Estacionamento com manobrista
Estacionamento gratuito
Estação de carregamento para carros elétricos
Parking (Limited)
Parking Onsite
Internet
Wi-fi grátis