TRH Taoro Garden - Only Adults

Quality Hotel in Puerto de la Cruz. Hotel situated in wonderful grounds which are kept in immaculate condition. Large Pool area, never crowded plus a Sun Terrace with adjacent bar. Great choice of food both at breakfast and dinner. Great friendly staff, always with a welcoming smile. Courtesy Bus to and from Town Centre throughout the day, but it's also a very pleasant 20 minute walk into town, though a somewhat steep walk returning.

My holiday at Taoro Garden was very nice. The hotel is very good. It is located in a beautiful green location. The food was very good. The staff was kind, especially the staff from the buffet. A special thank you to Erica - the animation girl. But there is also place for some small improvement: the singers and the shows in the evening are not the best. They also start singing/playing pretty early, even while people have their dinner. I‘ve seen better, proper shows in some other hotels.

I really loved my stay here. Although the decor is a bit tired, the staff, food and the general feeling is great. When the sun is shining the pool area is so peaceful. I sat on my balcony watching parakeets in the trees, the mountains and the sunset. It’s a steep walk into town (takes about 25 mins and would be a struggle if you had a pram or mobility issues), but taxis are easy to find. The deposits for kettles and irons etc is annoying. I can’t believe there isn’t tea and coffee in a 4 star hotel. Don’t be put off by this, the staff and the care they take of you makes up for it. Very reasonable prices for drinks. Love the library 😊 I would definitely stay again.

I never leave reviews but felt this hotel deserved a 5 star review. The views from our room were incredible of the Mount teide. The food was varied and enjoyable. The staff were amazing and always happy. Swimming pool was good and lovely quiet atmosphere.

First of all - 1. Property outlines there is a free on site off site parking. In reality hotel is located at the end of short street with only 14 parking spaces available. For a hotel with 5 times at least this capacity After I contacted Expedia regarding this issue hotel offered a parking that is 5£ a night in secured parking area 2. Hotel is advertising itself as a 4 star hotel - however in the room not even a water bottle was provided. Kettle was provided upon request on second day , no tea or coffee. 3. Gym facility is extremely outdated and poor. Equipment is very old , type of equipment that is bought for the house - cheap and old. Limited amount of weights - 10kg is a heaviest dumbbell. 4. Generally as you arrive hotel appears very old - paint is peeling off , windows are old, Street in front of hotel is bad condition. The only refurbishment took place in dining area , reception and rooms. 5. Location - uphill 25min from town centre 6. Access cards - literally every morning card was no longer working , had to go to reception to reactivate. On a third day after complaining I was given a card that worked for more that 1 day Overall this is not a 4 star hotel , far from it. 3 star Breakfast is ok