Vila Gale Santa Cruz
241 US$
/ noche
Promedio para octubre
Precios para Vila Gale Santa Cruz
Selecciona fechas para ver precios y disponibilidad
241 US$
/ noche
Promedio para octubre
Precios medios mensuales
En Vila Gale Santa Cruz, los precios por noche son de 123 US$ de media en el mes más barato (enero) y de 241 US$ en el mes más caro (octubre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 123 US$ |
| febrero | 176 US$ |
| marzo | 200 US$ |
| abril | 212 US$ |
| mayo | 223 US$ |
| junio | 237 US$ |
| julio | 231 US$ |
| agosto | 226 US$ |
| septiembre | 219 US$ |
| octubre | 241 US$ |
| noviembre | 166 US$ |
| diciembre | 141 US$ |
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oct · 241 US$
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Más caro: octubre (aprox. 241 US$)
Más barato: enero (aprox. 123 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes y tratamientos corporales. Si quieres divertirte aquí tienes para elegir, con instalaciones recreativas como una piscina al aire libre, una piscina cubierta y una bañera de hidromasaje. Encont...
Servicios
Relájate en el spa completo, que ofrece masajes y tratamientos corporales. Si quieres divertirte aquí tienes para elegir, con instalaciones recreativas como una piscina al aire libre, una piscina cubierta y una bañera de hidromasaje. Encontrarás además conexión a Internet wifi gratis, servicio de cuidado infantil (de pago) y una zona recreativa o sala de juegos.
Servicios empresariales
Tendrás un centro de negocios, un servicio de limusina o coche con chófer y tintorería a tu disposición. ¿Estás organizando un evento en Santa Cruz? En este hotel tienes a tu disposición 890 metros cuadrados de espacio con zona para conferencias y salas de reuniones. Hay un aparcamiento sin asistencia (de pago) disponible.
Comida
Come algo en Versatil, uno de los 2 restaurantes de este hotel, o simplemente llama al servicio de habitaciones con horario limitado. Relájate con un refresco del bar junto a la piscina o de uno de los 2 bares con salón. Se ofrece un desayuno bufé gratuito todos los días de 07:30 a 10:30.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 262 habitaciones con reproductor de DVD y televisión LCD. Las habitaciones disponen de balcón amueblado. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales digitales. El baño privado con ducha y bañera combinadas está provisto de artículos de higiene personal gratuitos y secadores de pelo.
Ubicación
Si decides alojarte en Vila Gale Santa Cruz Resort Hotel de Santa Cruz, estarás cerca del mar, a 2 min a pie de Praia das Palmeiras y a 13 de Aquaparque Madeira. Además, este hotel spa se encuentra a 16,9 km de Marina de Funchal y a 5,4 km de Parque Quinta Da Junta.
Qué hay cerca
Praia das Palmeiras(0.1 millas)
Aquaparque Madeira(0.7 millas)
Parque Quinta Da Junta(3.4 millas)
Iglesia Matriz de Machico(3.4 millas)
Forte de Nossa Senhora do Amparo(3.5 millas)
Mercado de Santo da Serra(3.6 millas)
Playa de Machico(3.6 millas)
Santo da Serra Golf Club(4.2 millas)
Mirador de Pico do Facho(5.6 millas)
Camino de Cristo Rey(5.6 millas)
Playa Dos Reis Magos(5.7 millas)
Ponta da Oliveira(5.8 millas)
Levada do Caniçal(6.8 millas)
Teleférico de Garajau(7.2 millas)
Museo de la Ballena(7.3 millas)
El aeropuerto más práctico para llegar a Vila Gale Santa Cruz Resort Hotel se encuentra en Funchal (FNC-Cristiano Ronaldo)(3 millas)
Aparcamiento
Restaurante
Piscina
Guardería infantil/Niñera
Centro de negocios
Servicio de habitaciones
Ubicación
Rua S.Fernando, Pinheiro, Santa Cruz, Portugal
Praia das Palmeiras (0.1 millas)
Aquaparque Madeira (0.7 millas)
Parque Quinta Da Junta (3.4 millas)
Iglesia Matriz de Machico (3.4 millas)
Forte de Nossa Senhora do Amparo (3.5 millas)
Mercado de Santo da Serra (3.6 millas)
Opciones de habitación
5
Habitación con 2 camas individuales (2 Adults + 1 Child)
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
248 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Habitación con 2 camas individuales, vistas al mar (3 Adults)
Detalles de la oferta
2 Camas Individuales
Capacidad: 3
248 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Habitación Premium doble de uso individual, vistas al mar
Detalles de la oferta
1 Cama Doble
2 Camas Individuales
248 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Habitación con 2 camas individuales, vistas al mar (Single Use)
Detalles de la oferta
2 Camas Individuales
248 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Habitación con 2 camas individuales, vistas al mar (2 Adults + 1 Child)
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
248 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Habitación con 2 camas individuales (Single Use)
Detalles de la oferta
2 Camas Individuales
248 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Habitación con 2 camas individuales (3 Adults)
Detalles de la oferta
2 Camas Individuales
Capacidad: 3
248 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Habitación con 2 camas individuales
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
248 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Habitación con 2 camas individuales, vistas al mar
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
248 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Habitación Premium con 1 cama doble o 2 individuales, vistas al mar
Detalles de la oferta
1 Cama Doble
2 Camas Individuales
Capacidad: 2
248 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Habitación familiar, 2 habitaciones, 2 baños, vistas al mar
Detalles de la oferta
4× Camas Individuales
Capacidad: 4
495 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Vila Gale Santa Cruz
8.6
Fabuloso
Basado en 670 comentarios verificados
¿Quién se queda aquí?
Trabajo
4%
Pareja
52%
Familia
30%
Grupo
9%
Solo/a
2%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Vila Gale Santa Cruz atrae a viajeros por su conveniente ubicación junto al aeropuerto y frente al mar, sus terrenos limpios y sus relajantes áreas de piscina y spa, mientras que las opiniones suelen destacar al personal amable de recepción y el fácil acceso a los cafés y paseos marítimos de Santa Cruz.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Vila Gale Santa Cruz atrae a viajeros por su conveniente ubicación junto al aeropuerto y frente al mar, sus terrenos limpios y sus relajantes áreas de piscina y spa, mientras que las opiniones suelen destacar al personal amable de recepción y el fácil acceso a los cafés y paseos marítimos de Santa Cruz.
Muchos huéspedes también encuentran que el hotel es práctico para los vuelos temprano en la mañana y aprecian opciones como desayunos para llevar. Las desventajas comunes incluyen el ruido de los aviones, algunas habitaciones anticuadas y una calidad y relación calidad-precio inconsistentes en el buffet, la media pensión y el todo incluido. Espere una base práctica y cómoda adecuada para estancias cortas cerca del aeropuerto y el mar.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Varias opiniones elogian las piscinas y el spa (que incluyen una piscina cubierta y un baño de vapor), y en general las instalaciones están bien mantenidas. Se menciona el estacionamiento de pago en el lugar y la ocasional falta de supervisión en la piscina.
Reseñas de huéspedes relacionadas
10
Jukka
5 mar 2024
·
Se alojó 3 noches
Very nice and clean hotel with gym, spa and several pools. Good service and near enough to the Santo da Serra Golf Club.
Very nice and clean hotel with gym, spa and several pools. Good service and near enough to the Santo da Serra Golf Club.
6
Adrien
28 dic 2025
·
Se alojó 4 noches
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
10
Marrla
23 ago 2022
·
Se alojó 4 noches
Beautiful pool area and view. Wonderful staff, working hard despite a shortage of available staff, the ones that were there were working really hard to make up for it.
Beautiful pool area and view. Wonderful staff, working hard despite a shortage of available staff, the ones that were there were working really hard to make up for it.
10
Natalie
28 ago 2024
·
Se alojó 5 noches
Great pool area, great food, very relaxing atmosphere
Great pool area, great food, very relaxing atmosphere
10
Susy
10 ene 2025
·
Se alojó 1 noche
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
8
Clare
24 feb 2024
·
Se alojó 1 noche
Large, clean facility, close to restaurants and airport. Just a bit noisy.
Large, clean facility, close to restaurants and airport. Just a bit noisy.
10
francoise
6 jun 2022
·
Se alojó 4 noches
Hôtel agréable et confortable, le personnel est accueillant, dommage que le parking de l’hôtel soit payant. Bouteilles d'eau dans le frigo offertes, manque les mouchoirs et le petit café dans la chambre.
Hôtel agréable et confortable, le personnel est accueillant, dommage que le parking de l’hôtel soit payant. Bouteilles d'eau dans le frigo offertes, manque les mouchoirs et le petit café dans la chambre.
10
Simon
9 nov 2025
·
Se alojó 1 noche
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
10
Souabeh H
27 ene 2025
·
Se alojó 1 noche
Overall, it was a beautiful property, comfortable quiet, peaceful with a good amenities easy access driving anywhere we recommended
Overall, it was a beautiful property, comfortable quiet, peaceful with a good amenities easy access driving anywhere we recommended
6
cassandra
29 oct 2024
·
Se alojó 1 noche
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las opiniones describen constantemente el hotel y las habitaciones como limpios o impecables. El servicio de limpieza parece fiable en todas las estancias.
Reseñas de huéspedes relacionadas
10
Jukka
5 mar 2024
·
Se alojó 3 noches
Very nice and clean hotel with gym, spa and several pools. Good service and near enough to the Santo da Serra Golf Club.
Very nice and clean hotel with gym, spa and several pools. Good service and near enough to the Santo da Serra Golf Club.
10
Leonid
20 feb 2023
·
Se alojó 1 noche
Clean hotel with ocean view, 5 min from the airport
Clean hotel with ocean view, 5 min from the airport
8
Karen
29 may 2022
·
Se alojó 7 noches
Stayed bed and breakfast. Good breakfast, something for everyone. Rooms are clean and comfortable. Tea and coffee making facilities would be a nice touch.
Stayed bed and breakfast. Good breakfast, something for everyone. Rooms are clean and comfortable. Tea and coffee making facilities would be a nice touch.
8
Clare
24 feb 2024
·
Se alojó 1 noche
Large, clean facility, close to restaurants and airport. Just a bit noisy.
Large, clean facility, close to restaurants and airport. Just a bit noisy.
10
Andrew
30 sept 2024
·
Se alojó 3 noches
Superb hotel for short 3 night staybefore going to our timeshare in Funchal. Service fantastic rooms very clean. Overall 5 star
Superb hotel for short 3 night staybefore going to our timeshare in Funchal. Service fantastic rooms very clean. Overall 5 star
10
Simon
9 nov 2025
·
Se alojó 1 noche
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
8
Stephen
28 sept 2022
·
Se alojó 3 noches
Beautiful, clean hotel. Mean on towels and water. Planes passed by frequently but not a problem for us,
Beautiful, clean hotel. Mean on towels and water. Planes passed by frequently but not a problem for us,
6
cassandra
29 oct 2024
·
Se alojó 1 noche
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
A los huéspedes les gustan las habitaciones cómodas, a veces espaciosas, con balcones y vistas al mar, pero varios señalan una decoración anticuada y el ruido de los aviones que afecta al sueño.
Reseñas de huéspedes relacionadas
6
Adrien
28 dic 2025
·
Se alojó 4 noches
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
10
Leonid
20 feb 2023
·
Se alojó 1 noche
Clean hotel with ocean view, 5 min from the airport
Clean hotel with ocean view, 5 min from the airport
6
Daniel
25 oct 2022
·
Se alojó 3 noches
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
8
Karen
29 may 2022
·
Se alojó 7 noches
Stayed bed and breakfast. Good breakfast, something for everyone. Rooms are clean and comfortable. Tea and coffee making facilities would be a nice touch.
Stayed bed and breakfast. Good breakfast, something for everyone. Rooms are clean and comfortable. Tea and coffee making facilities would be a nice touch.
10
Melanie
17 ene 2025
·
Se alojó 1 noche
The property was absolutely lovely. I had no idea there was any renovation going on on the outside until I saw it from my balcony. The workers were extremely quiet. The staff at the front desk offered me a breakfast box since I was leaving early in the morning and accommodated my dietary restriction. My room was upgraded based on my Expedia status. This almost never happens even when I’m eligible for it. If I’m ever back in Madeira, I will definitely be staying here again.
The property was absolutely lovely. I had no idea there was any renovation going on on the outside until I saw it from my balcony. The workers were extremely quiet. The staff at the front desk offered me a breakfast box since I was leaving early in the morning and accommodated my dietary restriction. My room was upgraded based on my Expedia status. This almost never happens even when I’m eligible for it. If I’m ever back in Madeira, I will definitely be staying here again.
8
Héloïse
26 may 2022
·
Se alojó 2 noches
Très bel hôtel, point positif étant la piscine ayant une vue directe sur la mer. Côté négatif, la literie est assez dure, de plus le personnel semble assez facilement ennuyée par les réclamations. Notamment un appel au room service où on nous redirige vers un numéro qui ne répond pas et on le signale à plusieurs reprises. Le personnel fini par décrocher sur l’autre ligne et nous raccroche au nez. Plusieurs appels après, la personne au bout du fil souffle lorsque nous commandons deux sandwichs. Peu mieux faire niveau service. Cependant le personnel du petit déjeuner est très agréable.
Très bel hôtel, point positif étant la piscine ayant une vue directe sur la mer. Côté négatif, la literie est assez dure, de plus le personnel semble assez facilement ennuyée par les réclamations. Notamment un appel au room service où on nous redirige vers un numéro qui ne répond pas et on le signale à plusieurs reprises. Le personnel fini par décrocher sur l’autre ligne et nous raccroche au nez. Plusieurs appels après, la personne au bout du fil souffle lorsque nous commandons deux sandwichs. Peu mieux faire niveau service. Cependant le personnel du petit déjeuner est très agréable.
10
Susy
10 ene 2025
·
Se alojó 1 noche
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
8
Clare
24 feb 2024
·
Se alojó 1 noche
Large, clean facility, close to restaurants and airport. Just a bit noisy.
Large, clean facility, close to restaurants and airport. Just a bit noisy.
10
Simon
9 nov 2025
·
Se alojó 1 noche
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
6
cassandra
29 oct 2024
·
Se alojó 1 noche
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal de recepción y los restaurantes se describen a menudo como amables, serviciales y complacientes (incluidos los desayunos para llevar temprano en la mañana y las mejoras ocasionales). Sin embargo, varias opiniones informan de fallos como respuestas lentas o poco amables y problemas para contactar o utilizar el servicio de habitaciones.
Reseñas de huéspedes relacionadas
6
Adrien
28 dic 2025
·
Se alojó 4 noches
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
10
Susan M
24 oct 2024
·
Se alojó 1 noche
This is our go to hotel when flying out of Madeira Island. Staff is extremely accommodating. Although we left for the airport at 3 AM, we were provided with a boxed breakfasts. It is only about a 10 minute cab ride to the airport and runs around 10 euros. Perfect and convenient.
This is our go to hotel when flying out of Madeira Island. Staff is extremely accommodating. Although we left for the airport at 3 AM, we were provided with a boxed breakfasts. It is only about a 10 minute cab ride to the airport and runs around 10 euros. Perfect and convenient.
6
Daniel
25 oct 2022
·
Se alojó 3 noches
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
10
Melanie
17 ene 2025
·
Se alojó 1 noche
The property was absolutely lovely. I had no idea there was any renovation going on on the outside until I saw it from my balcony. The workers were extremely quiet. The staff at the front desk offered me a breakfast box since I was leaving early in the morning and accommodated my dietary restriction. My room was upgraded based on my Expedia status. This almost never happens even when I’m eligible for it. If I’m ever back in Madeira, I will definitely be staying here again.
The property was absolutely lovely. I had no idea there was any renovation going on on the outside until I saw it from my balcony. The workers were extremely quiet. The staff at the front desk offered me a breakfast box since I was leaving early in the morning and accommodated my dietary restriction. My room was upgraded based on my Expedia status. This almost never happens even when I’m eligible for it. If I’m ever back in Madeira, I will definitely be staying here again.
6
ALBERTO
1 nov 2023
·
Se alojó 6 noches
Staff need to smile a bit more and breakfast is not up to par. Paid less money at Four Views in Canico, Madeira and their breakfast is superior.
Staff need to smile a bit more and breakfast is not up to par. Paid less money at Four Views in Canico, Madeira and their breakfast is superior.
8
Héloïse
26 may 2022
·
Se alojó 2 noches
Très bel hôtel, point positif étant la piscine ayant une vue directe sur la mer. Côté négatif, la literie est assez dure, de plus le personnel semble assez facilement ennuyée par les réclamations. Notamment un appel au room service où on nous redirige vers un numéro qui ne répond pas et on le signale à plusieurs reprises. Le personnel fini par décrocher sur l’autre ligne et nous raccroche au nez. Plusieurs appels après, la personne au bout du fil souffle lorsque nous commandons deux sandwichs. Peu mieux faire niveau service. Cependant le personnel du petit déjeuner est très agréable.
Très bel hôtel, point positif étant la piscine ayant une vue directe sur la mer. Côté négatif, la literie est assez dure, de plus le personnel semble assez facilement ennuyée par les réclamations. Notamment un appel au room service où on nous redirige vers un numéro qui ne répond pas et on le signale à plusieurs reprises. Le personnel fini par décrocher sur l’autre ligne et nous raccroche au nez. Plusieurs appels après, la personne au bout du fil souffle lorsque nous commandons deux sandwichs. Peu mieux faire niveau service. Cependant le personnel du petit déjeuner est très agréable.
10
Dagmar
31 oct 2022
·
Se alojó 1 noche
Beautiful property near the airport. We had a 5 am departure so we had to leave at 3 am. I recommend this property. Some staff at the front desk was not too friendly.
Beautiful property near the airport. We had a 5 am departure so we had to leave at 3 am. I recommend this property. Some staff at the front desk was not too friendly.
10
Simon
9 nov 2025
·
Se alojó 1 noche
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
10
Alan
25 abr 2023
·
Se alojó 1 noche
Only stopped one night as we were flying out to the Azores the following day. Hotel nice, close to the airport (5mins in taxi), Santa Cruz is very pleasant to walk around, nice cafes/restaurants. The hotel staff are very friendly and helpful.
Only stopped one night as we were flying out to the Azores the following day. Hotel nice, close to the airport (5mins in taxi), Santa Cruz is very pleasant to walk around, nice cafes/restaurants. The hotel staff are very friendly and helpful.
8
Hasan
8 nov 2024
·
Se alojó 1 noche
Staff at the front desk very helpful, lady who checked us in gave us information about the hotel and services. Very friendly and helpful staff.
Staff at the front desk very helpful, lady who checked us in gave us information about the hotel and services. Very friendly and helpful staff.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Muy conveniente para el aeropuerto y ubicado en la costa, con Santa Cruz y sus restaurantes a poca distancia a pie. Algunos mencionan el ruido de los aviones y una zona tranquila con pocas cosas que hacer en comparación con Funchal.
Reseñas de huéspedes relacionadas
10
Leonid
20 feb 2023
·
Se alojó 1 noche
Clean hotel with ocean view, 5 min from the airport
Clean hotel with ocean view, 5 min from the airport
10
Pietro
18 abr 2022
·
Se alojó 14 noches
Sehr gutes Hotel in der Nähe zum Flughafen. Je nach Windrichtung sind die Flieger aber gut zu hören...
Sehr gutes Hotel in der Nähe zum Flughafen. Je nach Windrichtung sind die Flieger aber gut zu hören...
6
Daniel
25 oct 2022
·
Se alojó 3 noches
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
10
Susy
10 ene 2025
·
Se alojó 1 noche
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
8
Clare
24 feb 2024
·
Se alojó 1 noche
Large, clean facility, close to restaurants and airport. Just a bit noisy.
Large, clean facility, close to restaurants and airport. Just a bit noisy.
10
Simon
9 nov 2025
·
Se alojó 1 noche
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
10
Alan
25 abr 2023
·
Se alojó 1 noche
Only stopped one night as we were flying out to the Azores the following day. Hotel nice, close to the airport (5mins in taxi), Santa Cruz is very pleasant to walk around, nice cafes/restaurants. The hotel staff are very friendly and helpful.
Only stopped one night as we were flying out to the Azores the following day. Hotel nice, close to the airport (5mins in taxi), Santa Cruz is very pleasant to walk around, nice cafes/restaurants. The hotel staff are very friendly and helpful.
8
Hasan
12 nov 2024
·
Se alojó 1 noche
If you are planning on taking an early morning flight this is probably the best location, just 5 minutes drive from airport. Breakfast was nice with made to order eggs, coffee, variety of fresh fruits and yogurt.
If you are planning on taking an early morning flight this is probably the best location, just 5 minutes drive from airport. Breakfast was nice with made to order eggs, coffee, variety of fresh fruits and yogurt.
6
Michael
30 abr 2023
·
Se alojó 1 noche
Hotel is super far from anything besides the airport. The breakfast, while included was not good. Better off saving the money and eating in town.
Hotel is super far from anything besides the airport. The breakfast, while included was not good. Better off saving the money and eating in town.
6
cassandra
29 oct 2024
·
Se alojó 1 noche
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno recibe elogios frecuentes por su variedad y artículos hechos a pedido, pero la experiencia gastronómica en general es inconsistente: varios huéspedes encontraron que el buffet, la media pensión, el desayuno en la habitación o el todo incluido ofrecían una mala relación calidad-precio o una calidad baja, mientras que otros disfrutaron de las comidas.
Reseñas de huéspedes relacionadas
6
Adrien
28 dic 2025
·
Se alojó 4 noches
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
6
Christopher
8 sept 2025
·
Se alojó 4 noches
Overall a good stay, property is in a quiet area. Not much to do in Santa Cruz which is nice. I did the half board option and honestly would skip it next time. The food was basic cafeteria food, par at best.
Overall a good stay, property is in a quiet area. Not much to do in Santa Cruz which is nice. I did the half board option and honestly would skip it next time. The food was basic cafeteria food, par at best.
6
Daniel
25 oct 2022
·
Se alojó 3 noches
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
8
Karen
29 may 2022
·
Se alojó 7 noches
Stayed bed and breakfast. Good breakfast, something for everyone. Rooms are clean and comfortable. Tea and coffee making facilities would be a nice touch.
Stayed bed and breakfast. Good breakfast, something for everyone. Rooms are clean and comfortable. Tea and coffee making facilities would be a nice touch.
6
ALBERTO
1 nov 2023
·
Se alojó 6 noches
Staff need to smile a bit more and breakfast is not up to par. Paid less money at Four Views in Canico, Madeira and their breakfast is superior.
Staff need to smile a bit more and breakfast is not up to par. Paid less money at Four Views in Canico, Madeira and their breakfast is superior.
10
Susy
10 ene 2025
·
Se alojó 1 noche
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
10
Simon
9 nov 2025
·
Se alojó 1 noche
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
8
Hasan
12 nov 2024
·
Se alojó 1 noche
If you are planning on taking an early morning flight this is probably the best location, just 5 minutes drive from airport. Breakfast was nice with made to order eggs, coffee, variety of fresh fruits and yogurt.
If you are planning on taking an early morning flight this is probably the best location, just 5 minutes drive from airport. Breakfast was nice with made to order eggs, coffee, variety of fresh fruits and yogurt.
6
Michael
30 abr 2023
·
Se alojó 1 noche
Hotel is super far from anything besides the airport. The breakfast, while included was not good. Better off saving the money and eating in town.
Hotel is super far from anything besides the airport. The breakfast, while included was not good. Better off saving the money and eating in town.
6
cassandra
29 oct 2024
·
Se alojó 1 noche
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Thomas
28 may 2026
·
Se alojó 7 noches
Really good hotel, food was delicious, great meal choice. Beds at the pool could become a premium some days when people come back off the day tours., perfectly located in the middle of the town
Really good hotel, food was delicious, great meal choice. Beds at the pool could become a premium some days when people come back off the day tours., perfectly located in the middle of the town
10
Susan
24 may 2026
·
Se alojó 1 noche
Our flight was cancelled so we needed a reasonable hotel near the airport. This hotel was great it was reasonably priced and breakfast was included. Our flight was before breakfast so they packed us breakfast boxes which was nice. We had amazing rooms out our windows. The bathroom was large and clean. Definitely a great stay for our purpose.
Our flight was cancelled so we needed a reasonable hotel near the airport. This hotel was great it was reasonably priced and breakfast was included. Our flight was before breakfast so they packed us breakfast boxes which was nice. We had amazing rooms out our windows. The bathroom was large and clean. Definitely a great stay for our purpose.
8
Sandra
15 may 2026
·
Se alojó 1 noche
This is a lovely hotel in a cute town. The pool areas are nice (though I’d have to call the hot tub a “tepid tub”) and the grounds are lovely. There’s a nice promenade outside. The room was nice enough but the lighting was so low you couldn’t see. And no tissues are supplied. In my book, tissues are non-negotiable for a hotel that claims to be 4-stars. The front desk was understaffed at all times. It took 20 minutes to check in (why I don’t know) and far too long to check out. The breakfast was amazing. All in all, if you don’t mind a few inconveniences, this is a nice place to stay.
This is a lovely hotel in a cute town. The pool areas are nice (though I’d have to call the hot tub a “tepid tub”) and the grounds are lovely. There’s a nice promenade outside. The room was nice enough but the lighting was so low you couldn’t see. And no tissues are supplied. In my book, tissues are non-negotiable for a hotel that claims to be 4-stars. The front desk was understaffed at all times. It took 20 minutes to check in (why I don’t know) and far too long to check out. The breakfast was amazing. All in all, if you don’t mind a few inconveniences, this is a nice place to stay.
4
Christer
16 abr 2026
·
Se alojó 3 noches
Most of the staff did not seem friendly/helpful at all which was strange as every other of the hotels i stayed in during my stay at Madeira that was the number one thing. The room (atleast where i was) gave a real 'The Shining' vibe. The bathroom was relatively modern but the rest of the room was too outdated. Not something i really care about but this poor carpet is praying daily to be changed.. Spa was great, small but did the job and looked good. Resturant on site which i did not use. Dont dream of checking in before 15.00
Most of the staff did not seem friendly/helpful at all which was strange as every other of the hotels i stayed in during my stay at Madeira that was the number one thing. The room (atleast where i was) gave a real 'The Shining' vibe. The bathroom was relatively modern but the rest of the room was too outdated. Not something i really care about but this poor carpet is praying daily to be changed.. Spa was great, small but did the job and looked good. Resturant on site which i did not use. Dont dream of checking in before 15.00
6
André
9 abr 2026
·
Se alojó 7 noches
Das Rauchen auf den eigenem Zimmerbalkonen war nicht erlaubt ohne, dass dies zuvor bekannt war. Das Personal war im Allgemeinen nicht hilfsbereit und man fühlte sich bei Anliegen als Belastung. Die Zimmer sind gut, aber in die Jahre gekommen. Die Balkontür schleift (übrigens bei allen Zimmern). Der Kleiderschrank ist eine Zumutung, wenn man mehr als eine Person ist (Schiebetürendilemma). Die Türen schlagen und hört man über den ganzen Flur. Die Stimmung und Atmosphäre gleicht einem Hauptbahnhof oder einer Mensa. Das beste war der frisch zubereitete Saft. Bei Pancake und Omelette war die Wartezeit sehr hoch. Die Auswahl an Brotbelagen war dürftig. Dagegen gab es viel süßes Gebäck. Die Parksitustion ist mindestens spektakulär (steile Straße), wenn man nicht bereit ist 10 Euro pro Tag für die Tiefgarage zu zahlen. Die Parkgebühren auf öffentlichen Plätzen sind allerdings fair.
Das Rauchen auf den eigenem Zimmerbalkonen war nicht erlaubt ohne, dass dies zuvor bekannt war. Das Personal war im Allgemeinen nicht hilfsbereit und man fühlte sich bei Anliegen als Belastung. Die Zimmer sind gut, aber in die Jahre gekommen. Die Balkontür schleift (übrigens bei allen Zimmern). Der Kleiderschrank ist eine Zumutung, wenn man mehr als eine Person ist (Schiebetürendilemma). Die Türen schlagen und hört man über den ganzen Flur. Die Stimmung und Atmosphäre gleicht einem Hauptbahnhof oder einer Mensa. Das beste war der frisch zubereitete Saft. Bei Pancake und Omelette war die Wartezeit sehr hoch. Die Auswahl an Brotbelagen war dürftig. Dagegen gab es viel süßes Gebäck. Die Parksitustion ist mindestens spektakulär (steile Straße), wenn man nicht bereit ist 10 Euro pro Tag für die Tiefgarage zu zahlen. Die Parkgebühren auf öffentlichen Plätzen sind allerdings fair.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:30
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-14: 231.20488126089478USD
- 2026-10-15: 217.42116204016114USD
- 2026-10-16: 219.37592380352785USD
- 2026-10-17: 212.3620092973938USD
- 2026-10-18: 202.4069287990723USD
- 2026-10-19: 212.7530780803528USD
- 2026-10-20: 212.3620092973938USD
- 2026-10-21: 214.4135451746521USD
- 2026-10-22: 212.44037715289306USD
- 2026-10-23: 223.45183990612793USD
- 2026-10-24: 214.66751729626466USD
- 2026-10-25: 215.52918702053833USD
- 2026-10-26: 217.40321807849122USD
- 2026-10-27: 153.72961800000002USD
- 2026-10-28: 166.07287200000002USD
- 2026-10-29: 153.72961800000002USD
- 2026-10-30: 153.72961800000002USD
- 2026-10-31: 153.72961800000002USD
- 2026-11-01: 105.478716USD
- 2026-11-02: 164.950758USD
- 2026-11-03: 105.478716USD
- 2026-11-04: 105.478716USD
- 2026-11-05: 125.67676800000001USD
- 2026-11-06: 218.1435777183838USD
- 2026-11-07: 125.67676800000001USD
- 2026-11-08: 125.67676800000001USD
- 2026-11-09: 218.1435777183838USD
- 2026-11-10: 237.55397883599855USD
- 2026-11-11: 242.0789562770691USD
- 2026-11-12: 216.78344939474488USD
- 2026-11-13: 233.39971200000002USD
- 2026-11-14: 237.55397883599855USD
- 2026-11-15: 218.1435777183838USD
- 2026-11-16: 124.554654USD
- 2026-11-17: 209.5698569487305USD
- 2026-11-18: 210.957432USD
- 2026-11-19: 124.554654USD
- 2026-11-20: 124.554654USD
- 2026-11-21: 124.554654USD
- 2026-11-22: 124.554654USD
- 2026-11-23: 217.69011600000002USD
- 2026-11-24: 178.33150857769778USD
- 2026-11-25: 124.554654USD
- 2026-11-26: 216.41386884832764USD
- 2026-11-27: 124.554654USD
- 2026-11-28: 180.1928864031372USD
- 2026-11-29: 105.478716USD
- 2026-11-30: 172.805556USD
- 2026-12-01: 133.21116868821716USD
- 2026-12-02: 131.2355179618378USD
- 2026-12-03: 105.478716USD
- 2026-12-04: 128.08631844456482USD
- 2026-12-05: 127.80525059838868USD
- 2026-12-06: 105.478716USD
- 2026-12-07: 105.478716USD
- 2026-12-08: 133.21116868821716USD
- 2026-12-09: 99.60593814788818USD
- 2026-12-10: 133.21116868821716USD
- 2026-12-11: 105.478716USD
- 2026-12-12: 128.16276862477113USD
- 2026-12-13: 126.35985421261597USD
- 2026-12-14: 132.40945200000002USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- De acuerdo con la política del alojamiento, los huéspedes tienen que llevar gorro de natación en la piscina cubierta. Los clientes pueden traer su propio gorro o comprar uno en la recepción del spa.
- Es necesario reservar con antelación los servicios de masaje. Las reservas se realizan poniéndose en contacto con este hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
Datos del negocio
Número de registro de la propiedad 1012
- Aparcamiento: 10.00 EUR por día
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Guardería infantil/Niñera
Centro de negocios
Servicio de habitaciones
Servicios
Centro de negocios
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cajero automático
Alquiler de bicicletas
Consigna de equipajes
Autoservicio de lavandería
24-Hour Front Desk
Actividades
Piscina
Jardín
Campo de golf (cercano)
Playa (cercana)
Buceo
Billares
Senderismo
Piscina cubierta
Piscina al aire libre
Pool (Indoor)
Terraza
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Club infantil
Comidas para llevar
Desayuno en la habitación
Aparcamiento
Aparcamiento
Estación de carga para coches eléctricos
Parking Onsite
Internet
WiFi gratuito