Vila Gale Santa Cruz
241 $US
/nuit
Moyenne pour octobre
Prix pour Vila Gale Santa Cruz
Sélectionnez les dates pour voir les prix et les disponibilités
241 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Vila Gale Santa Cruz, les prix par nuit s'élèvent en moyenne à 123 $US pendant le mois le moins cher (janvier) et à 241 $US pendant le mois le plus cher (octobre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 123 $US |
| février | 176 $US |
| mars | 200 $US |
| avril | 212 $US |
| mai | 223 $US |
| juin | 237 $US |
| juillet | 231 $US |
| août | 226 $US |
| septembre | 219 $US |
| octobre | 241 $US |
| novembre | 166 $US |
| décembre | 141 $US |
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oct. · 241 $US
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Le plus cher : octobre (env. 241 $US)
Le moins cher : janvier (env. 123 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages et des soins corporels. Si vous mettez la détente avant toute autre chose, n'hésitez pas à profiter des nombreuses infras...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages et des soins corporels. Si vous mettez la détente avant toute autre chose, n'hésitez pas à profiter des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment une piscine extérieure, une piscine couverte et un bain à remous. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de garde d'enfants (en supplément) et une salle de jeux vidéo.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de location de limousines/berlines et un service de nettoyage à sec / blanchisserie. Si vous devez organiser une réunion à Santa Cruz, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 890 mètres carrés et comprenant un espace de conférence et des salles de réunion. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour, vous vous régalerez à Versatil, l'un des 2 restaurants de cet hôtel et profiterez d'un service d'étage (horaires limités). Idéal pour une soirée cocooning pleine de saveurs ! Détendez-vous devant un verre au bar en bord de piscine ou dans un des 2 bars/lounges de l'hébergement. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 30 à 10 h 30.
Chambres
Les 262 chambres de l'hébergement vous invitent à la détente et comprennent un lecteur de DVD et une télévision LCD. Les chambres sont dotées d'un balcon aménagé. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes numériques. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.
Emplacement
En choisissant Vila Gale Santa Cruz Resort Hotel à Santa Cruz, vous profiterez d'un séjour près de l'océan, à seulement 2 min à pied de Plage de Santa Cruz et à 13 minutes de marche de Aquaparque Madeira. Cet hôtel avec spa se trouve à 16,9 km de Marina de Funchal et à 5,4 km de Parc Quinta da Junta (Santo António Da Serra).
À proximité
Plage de Santa Cruz(0.1 miles)
Aquaparque Madeira(0.7 miles)
Parc Quinta da Junta (Santo António Da Serra)(3.4 miles)
Église Matrice de Machico(3.4 miles)
Fort de Notre-Dame du Secours(3.5 miles)
Marché Santo da Serra(3.6 miles)
Plage de Machico(3.6 miles)
Santo da Serra Golf Club(4.2 miles)
Belvédère du Pico do Facho(5.6 miles)
Route du Christ Roi(5.6 miles)
Plage de Reis Magos(5.7 miles)
Ponta da Oliveira(5.8 miles)
Levada do Caniçal(6.8 miles)
Téléphérique de Garajau(7.2 miles)
Musée de la baleine(7.3 miles)
Aéroport principal le plus pratique pour rejoindre Vila Gale Santa Cruz Resort Hotel : Aéroport de Funchal Cristiano Ronaldo (FNC)(3 miles)
Parking
Restaurant
Piscine
Baby-sitting/Services pour enfants
Centre d'affaires
Service en chambre
Emplacement
Rua S.Fernando, Pinheiro, Santa Cruz, Portugal
Plage de Santa Cruz (0.1 miles)
Aquaparque Madeira (0.7 miles)
Parc Quinta da Junta (Santo António Da Serra) (3.4 miles)
Église Matrice de Machico (3.4 miles)
Fort de Notre-Dame du Secours (3.5 miles)
Marché Santo da Serra (3.6 miles)
Options de chambre
5
Chambre avec lits jumeaux (2 Adults + 1 Child)
Détails de la chambre
2 Lits Simples
Couchages 2
248 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
6
Chambre avec lits jumeaux, vue mer (3 Adults)
Détails de la chambre
2 Lits Simples
Couchages 3
248 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
7
Chambre Double Premium pour 1 personne, vue mer
Détails de la chambre
1 Lit Double
2 Lits Simples
248 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
7
Chambre avec lits jumeaux, vue mer (Single Use)
Détails de la chambre
2 Lits Simples
248 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
6
Chambre avec lits jumeaux, vue mer (2 Adults + 1 Child)
Détails de la chambre
2 Lits Simples
Couchages 2
248 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
5
Chambre avec lits jumeaux (Single Use)
Détails de la chambre
2 Lits Simples
248 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
5
Chambre avec lits jumeaux (3 Adults)
Détails de la chambre
2 Lits Simples
Couchages 3
248 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
5
Chambre avec lits jumeaux
Détails de la chambre
2 Lits Simples
Couchages 2
248 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
7
Chambre avec lits jumeaux, vue mer
Détails de la chambre
2 Lits Simples
Couchages 2
248 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
7
Chambre Premium Double ou avec lits jumeaux, vue mer
Détails de la chambre
1 Lit Double
2 Lits Simples
Couchages 2
248 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
5
Chambre Familiale, 2 chambres, 2 salles de bains, vue mer
Détails de la chambre
4× Lits Simples
Couchages 4
495 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Vila Gale Santa Cruz
8.6
Fabuleux
Basé sur 670 avis vérifiés
Qui séjourne ici ?
Affaires
4%
Couples
52%
Familles
30%
Groupes
9%
Solo
2%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Vila Gale Santa Cruz attire les voyageurs grâce à son emplacement pratique au bord de l'aéroport et de l'océan, à son terrain bien entretenu et à ses espaces de détente avec piscine et spa, tandis que les commentaires soulignent souvent l'amabilité du personnel de la réception et l'accès facile aux cafés et aux promenades le long du front de mer de Santa Cruz.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Vila Gale Santa Cruz attire les voyageurs grâce à son emplacement pratique au bord de l'aéroport et de l'océan, à son terrain bien entretenu et à ses espaces de détente avec piscine et spa, tandis que les commentaires soulignent souvent l'amabilité du personnel de la réception et l'accès facile aux cafés et aux promenades le long du front de mer de Santa Cruz.
De nombreux clients trouvent également l'hôtel pratique pour les vols tôt le matin et apprécient des options telles que les petits déjeuners emballés. Les inconvénients les plus fréquemment mentionnés sont le bruit des avions, certaines chambres vieillottes et une qualité et un rapport qualité-prix inégaux des repas en buffet, en demi-pension et en tout compris. Attendez-vous à un établissement pratique et confortable, idéal pour les courts séjours près de l'aéroport et de la mer.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs commentaires font l'éloge des piscines et du spa (avec une piscine intérieure et un hammam), et les équipements sont généralement bien entretenus. On note la présence d'un parking payant sur place et parfois un manque de surveillance à la piscine.
Avis de voyageur à ce sujet
10
Jukka
5 mars 2024
·
A séjourné 3 nuits
Very nice and clean hotel with gym, spa and several pools. Good service and near enough to the Santo da Serra Golf Club.
Very nice and clean hotel with gym, spa and several pools. Good service and near enough to the Santo da Serra Golf Club.
6
Adrien
28 déc. 2025
·
A séjourné 4 nuits
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
10
Marrla
23 août 2022
·
A séjourné 4 nuits
Beautiful pool area and view. Wonderful staff, working hard despite a shortage of available staff, the ones that were there were working really hard to make up for it.
Beautiful pool area and view. Wonderful staff, working hard despite a shortage of available staff, the ones that were there were working really hard to make up for it.
10
Natalie
28 août 2024
·
A séjourné 5 nuits
Great pool area, great food, very relaxing atmosphere
Great pool area, great food, very relaxing atmosphere
10
Susy
10 janv. 2025
·
A séjourné 1 nuit
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
8
Clare
24 févr. 2024
·
A séjourné 1 nuit
Large, clean facility, close to restaurants and airport. Just a bit noisy.
Large, clean facility, close to restaurants and airport. Just a bit noisy.
10
francoise
6 juin 2022
·
A séjourné 4 nuits
Hôtel agréable et confortable, le personnel est accueillant, dommage que le parking de l’hôtel soit payant. Bouteilles d'eau dans le frigo offertes, manque les mouchoirs et le petit café dans la chambre.
Hôtel agréable et confortable, le personnel est accueillant, dommage que le parking de l’hôtel soit payant. Bouteilles d'eau dans le frigo offertes, manque les mouchoirs et le petit café dans la chambre.
10
Simon
9 nov. 2025
·
A séjourné 1 nuit
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
10
Souabeh H
27 janv. 2025
·
A séjourné 1 nuit
Overall, it was a beautiful property, comfortable quiet, peaceful with a good amenities easy access driving anywhere we recommended
Overall, it was a beautiful property, comfortable quiet, peaceful with a good amenities easy access driving anywhere we recommended
6
cassandra
29 oct. 2024
·
A séjourné 1 nuit
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les commentaires décrivent systématiquement l'hôtel et les chambres comme propres ou impeccables. Le service de ménage semble fiable lors de tous les séjours.
Avis de voyageur à ce sujet
10
Jukka
5 mars 2024
·
A séjourné 3 nuits
Very nice and clean hotel with gym, spa and several pools. Good service and near enough to the Santo da Serra Golf Club.
Very nice and clean hotel with gym, spa and several pools. Good service and near enough to the Santo da Serra Golf Club.
10
Leonid
20 févr. 2023
·
A séjourné 1 nuit
Clean hotel with ocean view, 5 min from the airport
Clean hotel with ocean view, 5 min from the airport
8
Karen
29 mai 2022
·
A séjourné 7 nuits
Stayed bed and breakfast. Good breakfast, something for everyone. Rooms are clean and comfortable. Tea and coffee making facilities would be a nice touch.
Stayed bed and breakfast. Good breakfast, something for everyone. Rooms are clean and comfortable. Tea and coffee making facilities would be a nice touch.
8
Clare
24 févr. 2024
·
A séjourné 1 nuit
Large, clean facility, close to restaurants and airport. Just a bit noisy.
Large, clean facility, close to restaurants and airport. Just a bit noisy.
10
Andrew
30 sept. 2024
·
A séjourné 3 nuits
Superb hotel for short 3 night staybefore going to our timeshare in Funchal. Service fantastic rooms very clean. Overall 5 star
Superb hotel for short 3 night staybefore going to our timeshare in Funchal. Service fantastic rooms very clean. Overall 5 star
10
Simon
9 nov. 2025
·
A séjourné 1 nuit
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
8
Stephen
28 sept. 2022
·
A séjourné 3 nuits
Beautiful, clean hotel. Mean on towels and water. Planes passed by frequently but not a problem for us,
Beautiful, clean hotel. Mean on towels and water. Planes passed by frequently but not a problem for us,
6
cassandra
29 oct. 2024
·
A séjourné 1 nuit
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les clients apprécient les chambres confortables, parfois spacieuses, avec balcon et vue sur l'océan, mais plusieurs soulignent un décor vieillissant et le bruit des avions qui perturbe le sommeil.
Avis de voyageur à ce sujet
6
Adrien
28 déc. 2025
·
A séjourné 4 nuits
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
10
Leonid
20 févr. 2023
·
A séjourné 1 nuit
Clean hotel with ocean view, 5 min from the airport
Clean hotel with ocean view, 5 min from the airport
6
Daniel
25 oct. 2022
·
A séjourné 3 nuits
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
8
Karen
29 mai 2022
·
A séjourné 7 nuits
Stayed bed and breakfast. Good breakfast, something for everyone. Rooms are clean and comfortable. Tea and coffee making facilities would be a nice touch.
Stayed bed and breakfast. Good breakfast, something for everyone. Rooms are clean and comfortable. Tea and coffee making facilities would be a nice touch.
10
Melanie
17 janv. 2025
·
A séjourné 1 nuit
The property was absolutely lovely. I had no idea there was any renovation going on on the outside until I saw it from my balcony. The workers were extremely quiet. The staff at the front desk offered me a breakfast box since I was leaving early in the morning and accommodated my dietary restriction. My room was upgraded based on my Expedia status. This almost never happens even when I’m eligible for it. If I’m ever back in Madeira, I will definitely be staying here again.
The property was absolutely lovely. I had no idea there was any renovation going on on the outside until I saw it from my balcony. The workers were extremely quiet. The staff at the front desk offered me a breakfast box since I was leaving early in the morning and accommodated my dietary restriction. My room was upgraded based on my Expedia status. This almost never happens even when I’m eligible for it. If I’m ever back in Madeira, I will definitely be staying here again.
8
Héloïse
26 mai 2022
·
A séjourné 2 nuits
Très bel hôtel, point positif étant la piscine ayant une vue directe sur la mer. Côté négatif, la literie est assez dure, de plus le personnel semble assez facilement ennuyée par les réclamations. Notamment un appel au room service où on nous redirige vers un numéro qui ne répond pas et on le signale à plusieurs reprises. Le personnel fini par décrocher sur l’autre ligne et nous raccroche au nez. Plusieurs appels après, la personne au bout du fil souffle lorsque nous commandons deux sandwichs. Peu mieux faire niveau service. Cependant le personnel du petit déjeuner est très agréable.
Très bel hôtel, point positif étant la piscine ayant une vue directe sur la mer. Côté négatif, la literie est assez dure, de plus le personnel semble assez facilement ennuyée par les réclamations. Notamment un appel au room service où on nous redirige vers un numéro qui ne répond pas et on le signale à plusieurs reprises. Le personnel fini par décrocher sur l’autre ligne et nous raccroche au nez. Plusieurs appels après, la personne au bout du fil souffle lorsque nous commandons deux sandwichs. Peu mieux faire niveau service. Cependant le personnel du petit déjeuner est très agréable.
10
Susy
10 janv. 2025
·
A séjourné 1 nuit
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
8
Clare
24 févr. 2024
·
A séjourné 1 nuit
Large, clean facility, close to restaurants and airport. Just a bit noisy.
Large, clean facility, close to restaurants and airport. Just a bit noisy.
10
Simon
9 nov. 2025
·
A séjourné 1 nuit
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
6
cassandra
29 oct. 2024
·
A séjourné 1 nuit
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel de la réception et du restaurant est souvent décrit comme aimable, serviable et accommodant (notamment avec les boîtes de petit-déjeuner tôt le matin et les surclassements occasionnels). Cependant, plusieurs commentaires font état de lacunes telles que des réponses lentes ou peu amicales et des difficultés à joindre ou à utiliser le service d'étage.
Avis de voyageur à ce sujet
6
Adrien
28 déc. 2025
·
A séjourné 4 nuits
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
10
Susan M
24 oct. 2024
·
A séjourné 1 nuit
This is our go to hotel when flying out of Madeira Island. Staff is extremely accommodating. Although we left for the airport at 3 AM, we were provided with a boxed breakfasts. It is only about a 10 minute cab ride to the airport and runs around 10 euros. Perfect and convenient.
This is our go to hotel when flying out of Madeira Island. Staff is extremely accommodating. Although we left for the airport at 3 AM, we were provided with a boxed breakfasts. It is only about a 10 minute cab ride to the airport and runs around 10 euros. Perfect and convenient.
6
Daniel
25 oct. 2022
·
A séjourné 3 nuits
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
10
Melanie
17 janv. 2025
·
A séjourné 1 nuit
The property was absolutely lovely. I had no idea there was any renovation going on on the outside until I saw it from my balcony. The workers were extremely quiet. The staff at the front desk offered me a breakfast box since I was leaving early in the morning and accommodated my dietary restriction. My room was upgraded based on my Expedia status. This almost never happens even when I’m eligible for it. If I’m ever back in Madeira, I will definitely be staying here again.
The property was absolutely lovely. I had no idea there was any renovation going on on the outside until I saw it from my balcony. The workers were extremely quiet. The staff at the front desk offered me a breakfast box since I was leaving early in the morning and accommodated my dietary restriction. My room was upgraded based on my Expedia status. This almost never happens even when I’m eligible for it. If I’m ever back in Madeira, I will definitely be staying here again.
6
ALBERTO
1 nov. 2023
·
A séjourné 6 nuits
Staff need to smile a bit more and breakfast is not up to par. Paid less money at Four Views in Canico, Madeira and their breakfast is superior.
Staff need to smile a bit more and breakfast is not up to par. Paid less money at Four Views in Canico, Madeira and their breakfast is superior.
8
Héloïse
26 mai 2022
·
A séjourné 2 nuits
Très bel hôtel, point positif étant la piscine ayant une vue directe sur la mer. Côté négatif, la literie est assez dure, de plus le personnel semble assez facilement ennuyée par les réclamations. Notamment un appel au room service où on nous redirige vers un numéro qui ne répond pas et on le signale à plusieurs reprises. Le personnel fini par décrocher sur l’autre ligne et nous raccroche au nez. Plusieurs appels après, la personne au bout du fil souffle lorsque nous commandons deux sandwichs. Peu mieux faire niveau service. Cependant le personnel du petit déjeuner est très agréable.
Très bel hôtel, point positif étant la piscine ayant une vue directe sur la mer. Côté négatif, la literie est assez dure, de plus le personnel semble assez facilement ennuyée par les réclamations. Notamment un appel au room service où on nous redirige vers un numéro qui ne répond pas et on le signale à plusieurs reprises. Le personnel fini par décrocher sur l’autre ligne et nous raccroche au nez. Plusieurs appels après, la personne au bout du fil souffle lorsque nous commandons deux sandwichs. Peu mieux faire niveau service. Cependant le personnel du petit déjeuner est très agréable.
10
Dagmar
31 oct. 2022
·
A séjourné 1 nuit
Beautiful property near the airport. We had a 5 am departure so we had to leave at 3 am. I recommend this property. Some staff at the front desk was not too friendly.
Beautiful property near the airport. We had a 5 am departure so we had to leave at 3 am. I recommend this property. Some staff at the front desk was not too friendly.
10
Simon
9 nov. 2025
·
A séjourné 1 nuit
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
10
Alan
25 avr. 2023
·
A séjourné 1 nuit
Only stopped one night as we were flying out to the Azores the following day. Hotel nice, close to the airport (5mins in taxi), Santa Cruz is very pleasant to walk around, nice cafes/restaurants. The hotel staff are very friendly and helpful.
Only stopped one night as we were flying out to the Azores the following day. Hotel nice, close to the airport (5mins in taxi), Santa Cruz is very pleasant to walk around, nice cafes/restaurants. The hotel staff are very friendly and helpful.
8
Hasan
8 nov. 2024
·
A séjourné 1 nuit
Staff at the front desk very helpful, lady who checked us in gave us information about the hotel and services. Very friendly and helpful staff.
Staff at the front desk very helpful, lady who checked us in gave us information about the hotel and services. Very friendly and helpful staff.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Très pratique pour l'aéroport et situé en bord de mer, avec Santa Cruz et ses restaurants accessibles à pied. Certains mentionnent le bruit des avions et un quartier calme avec moins d'activités que Funchal.
Avis de voyageur à ce sujet
10
Leonid
20 févr. 2023
·
A séjourné 1 nuit
Clean hotel with ocean view, 5 min from the airport
Clean hotel with ocean view, 5 min from the airport
10
Pietro
18 avr. 2022
·
A séjourné 14 nuits
Sehr gutes Hotel in der Nähe zum Flughafen. Je nach Windrichtung sind die Flieger aber gut zu hören...
Sehr gutes Hotel in der Nähe zum Flughafen. Je nach Windrichtung sind die Flieger aber gut zu hören...
6
Daniel
25 oct. 2022
·
A séjourné 3 nuits
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
10
Susy
10 janv. 2025
·
A séjourné 1 nuit
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
8
Clare
24 févr. 2024
·
A séjourné 1 nuit
Large, clean facility, close to restaurants and airport. Just a bit noisy.
Large, clean facility, close to restaurants and airport. Just a bit noisy.
10
Simon
9 nov. 2025
·
A séjourné 1 nuit
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
10
Alan
25 avr. 2023
·
A séjourné 1 nuit
Only stopped one night as we were flying out to the Azores the following day. Hotel nice, close to the airport (5mins in taxi), Santa Cruz is very pleasant to walk around, nice cafes/restaurants. The hotel staff are very friendly and helpful.
Only stopped one night as we were flying out to the Azores the following day. Hotel nice, close to the airport (5mins in taxi), Santa Cruz is very pleasant to walk around, nice cafes/restaurants. The hotel staff are very friendly and helpful.
8
Hasan
12 nov. 2024
·
A séjourné 1 nuit
If you are planning on taking an early morning flight this is probably the best location, just 5 minutes drive from airport. Breakfast was nice with made to order eggs, coffee, variety of fresh fruits and yogurt.
If you are planning on taking an early morning flight this is probably the best location, just 5 minutes drive from airport. Breakfast was nice with made to order eggs, coffee, variety of fresh fruits and yogurt.
6
Michael
30 avr. 2023
·
A séjourné 1 nuit
Hotel is super far from anything besides the airport. The breakfast, while included was not good. Better off saving the money and eating in town.
Hotel is super far from anything besides the airport. The breakfast, while included was not good. Better off saving the money and eating in town.
6
cassandra
29 oct. 2024
·
A séjourné 1 nuit
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner reçoit souvent des éloges pour sa variété et ses plats préparés à la demande, mais l'expérience culinaire globale est inégale : plusieurs clients ont trouvé le buffet, la demi-pension, le petit-déjeuner en chambre ou la formule tout compris d'un mauvais rapport qualité-prix ou de mauvaise qualité, tandis que d'autres ont apprécié leurs repas.
Avis de voyageur à ce sujet
6
Adrien
28 déc. 2025
·
A séjourné 4 nuits
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
6
Christopher
8 sept. 2025
·
A séjourné 4 nuits
Overall a good stay, property is in a quiet area. Not much to do in Santa Cruz which is nice. I did the half board option and honestly would skip it next time. The food was basic cafeteria food, par at best.
Overall a good stay, property is in a quiet area. Not much to do in Santa Cruz which is nice. I did the half board option and honestly would skip it next time. The food was basic cafeteria food, par at best.
6
Daniel
25 oct. 2022
·
A séjourné 3 nuits
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
8
Karen
29 mai 2022
·
A séjourné 7 nuits
Stayed bed and breakfast. Good breakfast, something for everyone. Rooms are clean and comfortable. Tea and coffee making facilities would be a nice touch.
Stayed bed and breakfast. Good breakfast, something for everyone. Rooms are clean and comfortable. Tea and coffee making facilities would be a nice touch.
6
ALBERTO
1 nov. 2023
·
A séjourné 6 nuits
Staff need to smile a bit more and breakfast is not up to par. Paid less money at Four Views in Canico, Madeira and their breakfast is superior.
Staff need to smile a bit more and breakfast is not up to par. Paid less money at Four Views in Canico, Madeira and their breakfast is superior.
10
Susy
10 janv. 2025
·
A séjourné 1 nuit
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
10
Simon
9 nov. 2025
·
A séjourné 1 nuit
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
8
Hasan
12 nov. 2024
·
A séjourné 1 nuit
If you are planning on taking an early morning flight this is probably the best location, just 5 minutes drive from airport. Breakfast was nice with made to order eggs, coffee, variety of fresh fruits and yogurt.
If you are planning on taking an early morning flight this is probably the best location, just 5 minutes drive from airport. Breakfast was nice with made to order eggs, coffee, variety of fresh fruits and yogurt.
6
Michael
30 avr. 2023
·
A séjourné 1 nuit
Hotel is super far from anything besides the airport. The breakfast, while included was not good. Better off saving the money and eating in town.
Hotel is super far from anything besides the airport. The breakfast, while included was not good. Better off saving the money and eating in town.
6
cassandra
29 oct. 2024
·
A séjourné 1 nuit
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
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Résumé généré par l'IA basé sur les avis récents des voyageurs
6
Adrien
28 déc. 2025
·
A séjourné 4 nuits
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
10
Thomas
28 mai 2026
·
A séjourné 7 nuits
Really good hotel, food was delicious, great meal choice. Beds at the pool could become a premium some days when people come back off the day tours., perfectly located in the middle of the town
Really good hotel, food was delicious, great meal choice. Beds at the pool could become a premium some days when people come back off the day tours., perfectly located in the middle of the town
10
Susan
24 mai 2026
·
A séjourné 1 nuit
Our flight was cancelled so we needed a reasonable hotel near the airport. This hotel was great it was reasonably priced and breakfast was included. Our flight was before breakfast so they packed us breakfast boxes which was nice. We had amazing rooms out our windows. The bathroom was large and clean. Definitely a great stay for our purpose.
Our flight was cancelled so we needed a reasonable hotel near the airport. This hotel was great it was reasonably priced and breakfast was included. Our flight was before breakfast so they packed us breakfast boxes which was nice. We had amazing rooms out our windows. The bathroom was large and clean. Definitely a great stay for our purpose.
8
Sandra
15 mai 2026
·
A séjourné 1 nuit
This is a lovely hotel in a cute town. The pool areas are nice (though I’d have to call the hot tub a “tepid tub”) and the grounds are lovely. There’s a nice promenade outside. The room was nice enough but the lighting was so low you couldn’t see. And no tissues are supplied. In my book, tissues are non-negotiable for a hotel that claims to be 4-stars. The front desk was understaffed at all times. It took 20 minutes to check in (why I don’t know) and far too long to check out. The breakfast was amazing. All in all, if you don’t mind a few inconveniences, this is a nice place to stay.
This is a lovely hotel in a cute town. The pool areas are nice (though I’d have to call the hot tub a “tepid tub”) and the grounds are lovely. There’s a nice promenade outside. The room was nice enough but the lighting was so low you couldn’t see. And no tissues are supplied. In my book, tissues are non-negotiable for a hotel that claims to be 4-stars. The front desk was understaffed at all times. It took 20 minutes to check in (why I don’t know) and far too long to check out. The breakfast was amazing. All in all, if you don’t mind a few inconveniences, this is a nice place to stay.
4
Christer
16 avr. 2026
·
A séjourné 3 nuits
Most of the staff did not seem friendly/helpful at all which was strange as every other of the hotels i stayed in during my stay at Madeira that was the number one thing. The room (atleast where i was) gave a real 'The Shining' vibe. The bathroom was relatively modern but the rest of the room was too outdated. Not something i really care about but this poor carpet is praying daily to be changed.. Spa was great, small but did the job and looked good. Resturant on site which i did not use. Dont dream of checking in before 15.00
Most of the staff did not seem friendly/helpful at all which was strange as every other of the hotels i stayed in during my stay at Madeira that was the number one thing. The room (atleast where i was) gave a real 'The Shining' vibe. The bathroom was relatively modern but the rest of the room was too outdated. Not something i really care about but this poor carpet is praying daily to be changed.. Spa was great, small but did the job and looked good. Resturant on site which i did not use. Dont dream of checking in before 15.00
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:30
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-14: 231.20488126089478USD
- 2026-10-15: 217.42116204016114USD
- 2026-10-16: 219.37592380352785USD
- 2026-10-17: 212.3620092973938USD
- 2026-10-18: 202.4069287990723USD
- 2026-10-19: 212.7530780803528USD
- 2026-10-20: 212.3620092973938USD
- 2026-10-21: 214.4135451746521USD
- 2026-10-22: 212.44037715289306USD
- 2026-10-23: 223.45183990612793USD
- 2026-10-24: 214.66751729626466USD
- 2026-10-25: 215.52918702053833USD
- 2026-10-26: 217.40321807849122USD
- 2026-10-27: 153.72961800000002USD
- 2026-10-28: 166.07287200000002USD
- 2026-10-29: 153.72961800000002USD
- 2026-10-30: 153.72961800000002USD
- 2026-10-31: 153.72961800000002USD
- 2026-11-01: 105.478716USD
- 2026-11-02: 164.950758USD
- 2026-11-03: 105.478716USD
- 2026-11-04: 105.478716USD
- 2026-11-05: 125.67676800000001USD
- 2026-11-06: 218.1435777183838USD
- 2026-11-07: 125.67676800000001USD
- 2026-11-08: 125.67676800000001USD
- 2026-11-09: 218.1435777183838USD
- 2026-11-10: 237.55397883599855USD
- 2026-11-11: 242.0789562770691USD
- 2026-11-12: 216.78344939474488USD
- 2026-11-13: 233.39971200000002USD
- 2026-11-14: 237.55397883599855USD
- 2026-11-15: 218.1435777183838USD
- 2026-11-16: 124.554654USD
- 2026-11-17: 209.5698569487305USD
- 2026-11-18: 210.957432USD
- 2026-11-19: 124.554654USD
- 2026-11-20: 124.554654USD
- 2026-11-21: 124.554654USD
- 2026-11-22: 124.554654USD
- 2026-11-23: 217.69011600000002USD
- 2026-11-24: 178.33150857769778USD
- 2026-11-25: 124.554654USD
- 2026-11-26: 216.41386884832764USD
- 2026-11-27: 124.554654USD
- 2026-11-28: 180.1928864031372USD
- 2026-11-29: 105.478716USD
- 2026-11-30: 172.805556USD
- 2026-12-01: 133.21116868821716USD
- 2026-12-02: 131.2355179618378USD
- 2026-12-03: 105.478716USD
- 2026-12-04: 128.08631844456482USD
- 2026-12-05: 127.80525059838868USD
- 2026-12-06: 105.478716USD
- 2026-12-07: 105.478716USD
- 2026-12-08: 133.21116868821716USD
- 2026-12-09: 99.60593814788818USD
- 2026-12-10: 133.21116868821716USD
- 2026-12-11: 105.478716USD
- 2026-12-12: 128.16276862477113USD
- 2026-12-13: 126.35985421261597USD
- 2026-12-14: 132.40945200000002USD
Le personnel de la réception vous accueillera sur place. Pour toute question, veuillez contacter l’hébergement aux coordonnées indiquées sur la confirmation de réservation. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Le port du bonnet de bain est obligatoire dans la piscine intérieure de cet hébergement. Vous pouvez apporter votre propre bonnet ou en acheter un à l’accueil du spa.
- Pour les massages, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
Informations sur l'établissement
Numéro d'enregistrement de l'établissement 1012
- Frais pour le parking en libre-service : 10.00 EUR par jour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Baby-sitting/Services pour enfants
Centre d'affaires
Service en chambre
Services
Centre d'affaires
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Distributeur automatique de billets
Location de vélos
Consigne à bagage
Laverie
24-Hour Front Desk
Activités
Piscine
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Plongée
Billard
Randonnée
Piscine intérieure
Piscine extérieure
Pool (Indoor)
Terrasse
Fitness Center (nearby)
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Club pour enfants
Déjeuners à emporter
Petit-déjeuner en chambre
Parking
Parking
Station de recharge pour véhicule électrique
Parking Onsite
Connexion Internet
Wi-fi gratuit