Hotel Vila Galé Santa Cruz (Portugal)
US$ 166
/ noite
Média para novembro
Preços para Hotel Vila Galé Santa Cruz (Portugal)
Selecione datas para ver preços e disponibilidade
US$ 166
/ noite
Média para novembro
Média de preços por mês
Em Hotel Vila Galé Santa Cruz (Portugal), a diária custa em média US$ 123 no mês mais barato (janeiro) e US$ 241 no mês mais caro (outubro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 123 |
| fevereiro | US$ 176 |
| março | US$ 200 |
| abril | US$ 212 |
| maio | US$ 223 |
| junho | US$ 237 |
| julho | US$ 231 |
| agosto | US$ 226 |
| setembro | US$ 220 |
| outubro | US$ 241 |
| novembro | US$ 166 |
| dezembro | US$ 141 |
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nov. · US$ 166
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Mais caro: outubro (aprox. US$ 241)
Mais barato: janeiro (aprox. US$ 123)
Sobre esta propriedade
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens e tratamentos para o corpo. Se estiver a fim de recreação, encontrará uma piscina externa, uma piscina interna e uma banheira de hidromassagem. Este hotel oferece como...
Comodidades
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens e tratamentos para o corpo. Se estiver a fim de recreação, encontrará uma piscina externa, uma piscina interna e uma banheira de hidromassagem. Este hotel oferece comodidades como Wi-Fi de cortesia, serviço de babá (sobretaxa) e sala de jogos.
Comodidades
As comodidades presentes incluem um business center, serviço de limusine/carro disponível e serviço de lavanderia e lavagem a seco. Hotel possui um espaço de 890 metros quadrados, contendo espaço para conferência e salas de reunião, e é o local ideal para quem está planejando eventos em Santa Cruz. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.
Jantar
Saboreie uma especialidade do Versatil, um dos 2 restaurantes neste hotel, ou hospede-se no local e aproveite o serviço de quarto (horário limitado). Relaxe com uma bebida refrescante em um bar ao lado da piscina ou em um dos 2 bares/lounges. Buffet de café da manhã grátis é servido diariamente, entre 7h30 e 10h30.
Quartos
Sinta-se em casa em um de nossos 262 quartos com DVD players e TVs LCD. Os quartos possuem varandas mobiliadas particulares. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais digitais para a sua diversão. Banheiro privativo com chuveiro/banheira combinados apresenta produtos de toalete de cortesia e secadores de cabelo.
Localização
Perto do oceano em Santa Cruz, Vila Gale Santa Cruz Resort Hotel fica a apenas 2 minutos de caminhada de Praia de Palmeiras e a 13 minutos a pé de Aquaparque Madeira. Este hotel com spa fica a 16,9 km de Marina do Funchal e a 17,1 km de Museu CR7.
Lugares próximos
Praia de Palmeiras(0.1 milhas)
Aquaparque Madeira(0.7 milhas)
Quinta da Junta(3.4 milhas)
Igreja Matriz de Machico(3.4 milhas)
Forte de Nossa Senhora do Amparo(3.5 milhas)
Mercado do Santo da Serra(3.6 milhas)
Praia de Machico(3.6 milhas)
Santo da Serra Golf Club(4.2 milhas)
Miradouro do Pico do Facho(5.6 milhas)
Estrada de Cristo Rei(5.6 milhas)
Praia dos Reis Magos(5.7 milhas)
Ponta da Oliveira(5.8 milhas)
Levada do Caniçal(6.8 milhas)
Teleférico do Garajau(7.2 milhas)
Museu da Baleia(7.3 milhas)
O aeroporto mais próximo para chegar a Vila Gale Santa Cruz Resort Hotel fica em Aeroporto Cristiano Ronaldo (FNC)(3 milhas)
Estacionamento
Restaurante
Piscina
Serviço de babá
Centro de negócios
Serviço de quarto
Localização
Rua S.Fernando, Pinheiro, Santa Cruz, Portugal
Praia de Palmeiras (0.1 milhas)
Aquaparque Madeira (0.7 milhas)
Quinta da Junta (3.4 milhas)
Igreja Matriz de Machico (3.4 milhas)
Forte de Nossa Senhora do Amparo (3.5 milhas)
Mercado do Santo da Serra (3.6 milhas)
Opções de quarto
5
Quarto duplo (2 Adults + 1 Child)
Detalhes do quarto
2 Camas De Solteiro
Acomoda 2
248 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
6
Quarto duplo, vista para o mar (3 Adults)
Detalhes do quarto
2 Camas De Solteiro
Acomoda 3
248 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
7
Quarto casal premium de uso individual, vista para o mar
Detalhes do quarto
1 Cama De Casal
2 Camas De Solteiro
248 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
7
Quarto duplo, vista para o mar (Single Use)
Detalhes do quarto
2 Camas De Solteiro
248 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
6
Quarto duplo, vista para o mar (2 Adults + 1 Child)
Detalhes do quarto
2 Camas De Solteiro
Acomoda 2
248 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
5
Quarto duplo (Single Use)
Detalhes do quarto
2 Camas De Solteiro
248 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
5
Quarto família, 2 quartos, 2 banheiros, vista para o mar
Detalhes do quarto
4× Camas De Solteiro
Acomoda 4
495 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
5
Quarto duplo (3 Adults)
Detalhes do quarto
2 Camas De Solteiro
Acomoda 3
248 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
5
Quarto duplo
Detalhes do quarto
2 Camas De Solteiro
Acomoda 2
248 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
7
Quarto duplo, vista para o mar
Detalhes do quarto
2 Camas De Solteiro
Acomoda 2
248 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
7
Quarto casal ou duplo premium, vista para o mar
Detalhes do quarto
1 Cama De Casal
2 Camas De Solteiro
Acomoda 2
248 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
Avaliações dos hóspedes sobre Hotel Vila Galé Santa Cruz (Portugal)
8.6
Fabuloso
Com base em 670 avaliações verificadas
Quem se hospeda aqui?
Negócios
4%
Casal
52%
Famílias
30%
Grupos
9%
Viajantes individuais
2%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
O Vila Gale Santa Cruz atrai viajantes com sua localização conveniente à beira do aeroporto e do oceano, áreas comuns bem cuidadas e áreas de piscina e spa relaxantes. O feedback frequentemente destaca a simpatia da equipe da recepção e o fácil acesso aos cafés à beira-mar e às trilhas para caminhada de Santa Cruz.
Leia maisIsso foi útil?
Opinião dos hóspedes
O Vila Gale Santa Cruz atrai viajantes com sua localização conveniente à beira do aeroporto e do oceano, áreas comuns bem cuidadas e áreas de piscina e spa relaxantes. O feedback frequentemente destaca a simpatia da equipe da recepção e o fácil acesso aos cafés à beira-mar e às trilhas para caminhada de Santa Cruz.
Muitos hóspedes também acham o hotel prático para voos matinais e apreciam opções como café da manhã embalado. As desvantagens comuns incluem ruído de aeronaves, alguns quartos datados e qualidade e valor inconsistentes da comida no buffet, meia pensão e sistema tudo incluído. Espere uma base prática e confortável, adequada para estadias curtas perto do aeroporto e do mar.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Vários comentários elogiam as piscinas e o spa (incluindo uma piscina interna e sala de vapor), e as comodidades gerais são bem conservadas. Observações incluem estacionamento pago no local e ocasional falta de supervisão na piscina.
Avaliações dos hóspedes relacionadas
10
Jukka
5 de mar. de 2024
·
Hospedou-se por 3 noites
Very nice and clean hotel with gym, spa and several pools. Good service and near enough to the Santo da Serra Golf Club.
Very nice and clean hotel with gym, spa and several pools. Good service and near enough to the Santo da Serra Golf Club.
6
Adrien
28 de dez. de 2025
·
Hospedou-se por 4 noites
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
10
Marrla
23 de ago. de 2022
·
Hospedou-se por 4 noites
Beautiful pool area and view. Wonderful staff, working hard despite a shortage of available staff, the ones that were there were working really hard to make up for it.
Beautiful pool area and view. Wonderful staff, working hard despite a shortage of available staff, the ones that were there were working really hard to make up for it.
10
Natalie
28 de ago. de 2024
·
Hospedou-se por 5 noites
Great pool area, great food, very relaxing atmosphere
Great pool area, great food, very relaxing atmosphere
10
Susy
10 de jan. de 2025
·
Hospedou-se por 1 noite
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
8
Clare
24 de fev. de 2024
·
Hospedou-se por 1 noite
Large, clean facility, close to restaurants and airport. Just a bit noisy.
Large, clean facility, close to restaurants and airport. Just a bit noisy.
10
francoise
6 de jun. de 2022
·
Hospedou-se por 4 noites
Hôtel agréable et confortable, le personnel est accueillant, dommage que le parking de l’hôtel soit payant. Bouteilles d'eau dans le frigo offertes, manque les mouchoirs et le petit café dans la chambre.
Hôtel agréable et confortable, le personnel est accueillant, dommage que le parking de l’hôtel soit payant. Bouteilles d'eau dans le frigo offertes, manque les mouchoirs et le petit café dans la chambre.
10
Simon
9 de nov. de 2025
·
Hospedou-se por 1 noite
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
10
Souabeh H
27 de jan. de 2025
·
Hospedou-se por 1 noite
Overall, it was a beautiful property, comfortable quiet, peaceful with a good amenities easy access driving anywhere we recommended
Overall, it was a beautiful property, comfortable quiet, peaceful with a good amenities easy access driving anywhere we recommended
6
cassandra
29 de out. de 2024
·
Hospedou-se por 1 noite
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Os comentários descrevem consistentemente o hotel e os quartos como limpos ou impecáveis. A equipe de limpeza parece confiável durante toda a estadia.
Avaliações dos hóspedes relacionadas
10
Jukka
5 de mar. de 2024
·
Hospedou-se por 3 noites
Very nice and clean hotel with gym, spa and several pools. Good service and near enough to the Santo da Serra Golf Club.
Very nice and clean hotel with gym, spa and several pools. Good service and near enough to the Santo da Serra Golf Club.
10
Leonid
20 de fev. de 2023
·
Hospedou-se por 1 noite
Clean hotel with ocean view, 5 min from the airport
Clean hotel with ocean view, 5 min from the airport
8
Karen
29 de mai. de 2022
·
Hospedou-se por 7 noites
Stayed bed and breakfast. Good breakfast, something for everyone. Rooms are clean and comfortable. Tea and coffee making facilities would be a nice touch.
Stayed bed and breakfast. Good breakfast, something for everyone. Rooms are clean and comfortable. Tea and coffee making facilities would be a nice touch.
8
Clare
24 de fev. de 2024
·
Hospedou-se por 1 noite
Large, clean facility, close to restaurants and airport. Just a bit noisy.
Large, clean facility, close to restaurants and airport. Just a bit noisy.
10
Andrew
30 de set. de 2024
·
Hospedou-se por 3 noites
Superb hotel for short 3 night staybefore going to our timeshare in Funchal. Service fantastic rooms very clean. Overall 5 star
Superb hotel for short 3 night staybefore going to our timeshare in Funchal. Service fantastic rooms very clean. Overall 5 star
10
Simon
9 de nov. de 2025
·
Hospedou-se por 1 noite
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
8
Stephen
28 de set. de 2022
·
Hospedou-se por 3 noites
Beautiful, clean hotel. Mean on towels and water. Planes passed by frequently but not a problem for us,
Beautiful, clean hotel. Mean on towels and water. Planes passed by frequently but not a problem for us,
6
cassandra
29 de out. de 2024
·
Hospedou-se por 1 noite
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os hóspedes gostam dos quartos confortáveis, às vezes espaçosos, com varandas e vista para o mar, mas vários observam a decoração datada e o ruído das aeronaves que afeta o sono.
Avaliações dos hóspedes relacionadas
6
Adrien
28 de dez. de 2025
·
Hospedou-se por 4 noites
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
10
Leonid
20 de fev. de 2023
·
Hospedou-se por 1 noite
Clean hotel with ocean view, 5 min from the airport
Clean hotel with ocean view, 5 min from the airport
6
Daniel
25 de out. de 2022
·
Hospedou-se por 3 noites
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
8
Karen
29 de mai. de 2022
·
Hospedou-se por 7 noites
Stayed bed and breakfast. Good breakfast, something for everyone. Rooms are clean and comfortable. Tea and coffee making facilities would be a nice touch.
Stayed bed and breakfast. Good breakfast, something for everyone. Rooms are clean and comfortable. Tea and coffee making facilities would be a nice touch.
10
Melanie
17 de jan. de 2025
·
Hospedou-se por 1 noite
The property was absolutely lovely. I had no idea there was any renovation going on on the outside until I saw it from my balcony. The workers were extremely quiet. The staff at the front desk offered me a breakfast box since I was leaving early in the morning and accommodated my dietary restriction. My room was upgraded based on my Expedia status. This almost never happens even when I’m eligible for it. If I’m ever back in Madeira, I will definitely be staying here again.
The property was absolutely lovely. I had no idea there was any renovation going on on the outside until I saw it from my balcony. The workers were extremely quiet. The staff at the front desk offered me a breakfast box since I was leaving early in the morning and accommodated my dietary restriction. My room was upgraded based on my Expedia status. This almost never happens even when I’m eligible for it. If I’m ever back in Madeira, I will definitely be staying here again.
8
Héloïse
26 de mai. de 2022
·
Hospedou-se por 2 noites
Très bel hôtel, point positif étant la piscine ayant une vue directe sur la mer. Côté négatif, la literie est assez dure, de plus le personnel semble assez facilement ennuyée par les réclamations. Notamment un appel au room service où on nous redirige vers un numéro qui ne répond pas et on le signale à plusieurs reprises. Le personnel fini par décrocher sur l’autre ligne et nous raccroche au nez. Plusieurs appels après, la personne au bout du fil souffle lorsque nous commandons deux sandwichs. Peu mieux faire niveau service. Cependant le personnel du petit déjeuner est très agréable.
Très bel hôtel, point positif étant la piscine ayant une vue directe sur la mer. Côté négatif, la literie est assez dure, de plus le personnel semble assez facilement ennuyée par les réclamations. Notamment un appel au room service où on nous redirige vers un numéro qui ne répond pas et on le signale à plusieurs reprises. Le personnel fini par décrocher sur l’autre ligne et nous raccroche au nez. Plusieurs appels après, la personne au bout du fil souffle lorsque nous commandons deux sandwichs. Peu mieux faire niveau service. Cependant le personnel du petit déjeuner est très agréable.
10
Susy
10 de jan. de 2025
·
Hospedou-se por 1 noite
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
8
Clare
24 de fev. de 2024
·
Hospedou-se por 1 noite
Large, clean facility, close to restaurants and airport. Just a bit noisy.
Large, clean facility, close to restaurants and airport. Just a bit noisy.
10
Simon
9 de nov. de 2025
·
Hospedou-se por 1 noite
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
6
cassandra
29 de out. de 2024
·
Hospedou-se por 1 noite
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe da recepção e dos restaurantes é frequentemente descrita como simpática, prestativa e atenciosa (incluindo caixas de café da manhã antecipados e upgrades ocasionais). No entanto, vários comentários relatam falhas, como respostas lentas ou pouco amigáveis e problemas para entrar em contato ou usar o serviço de quarto.
Avaliações dos hóspedes relacionadas
6
Adrien
28 de dez. de 2025
·
Hospedou-se por 4 noites
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
10
Susan M
24 de out. de 2024
·
Hospedou-se por 1 noite
This is our go to hotel when flying out of Madeira Island. Staff is extremely accommodating. Although we left for the airport at 3 AM, we were provided with a boxed breakfasts. It is only about a 10 minute cab ride to the airport and runs around 10 euros. Perfect and convenient.
This is our go to hotel when flying out of Madeira Island. Staff is extremely accommodating. Although we left for the airport at 3 AM, we were provided with a boxed breakfasts. It is only about a 10 minute cab ride to the airport and runs around 10 euros. Perfect and convenient.
6
Daniel
25 de out. de 2022
·
Hospedou-se por 3 noites
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
10
Melanie
17 de jan. de 2025
·
Hospedou-se por 1 noite
The property was absolutely lovely. I had no idea there was any renovation going on on the outside until I saw it from my balcony. The workers were extremely quiet. The staff at the front desk offered me a breakfast box since I was leaving early in the morning and accommodated my dietary restriction. My room was upgraded based on my Expedia status. This almost never happens even when I’m eligible for it. If I’m ever back in Madeira, I will definitely be staying here again.
The property was absolutely lovely. I had no idea there was any renovation going on on the outside until I saw it from my balcony. The workers were extremely quiet. The staff at the front desk offered me a breakfast box since I was leaving early in the morning and accommodated my dietary restriction. My room was upgraded based on my Expedia status. This almost never happens even when I’m eligible for it. If I’m ever back in Madeira, I will definitely be staying here again.
6
ALBERTO
1 de nov. de 2023
·
Hospedou-se por 6 noites
Staff need to smile a bit more and breakfast is not up to par. Paid less money at Four Views in Canico, Madeira and their breakfast is superior.
Staff need to smile a bit more and breakfast is not up to par. Paid less money at Four Views in Canico, Madeira and their breakfast is superior.
8
Héloïse
26 de mai. de 2022
·
Hospedou-se por 2 noites
Très bel hôtel, point positif étant la piscine ayant une vue directe sur la mer. Côté négatif, la literie est assez dure, de plus le personnel semble assez facilement ennuyée par les réclamations. Notamment un appel au room service où on nous redirige vers un numéro qui ne répond pas et on le signale à plusieurs reprises. Le personnel fini par décrocher sur l’autre ligne et nous raccroche au nez. Plusieurs appels après, la personne au bout du fil souffle lorsque nous commandons deux sandwichs. Peu mieux faire niveau service. Cependant le personnel du petit déjeuner est très agréable.
Très bel hôtel, point positif étant la piscine ayant une vue directe sur la mer. Côté négatif, la literie est assez dure, de plus le personnel semble assez facilement ennuyée par les réclamations. Notamment un appel au room service où on nous redirige vers un numéro qui ne répond pas et on le signale à plusieurs reprises. Le personnel fini par décrocher sur l’autre ligne et nous raccroche au nez. Plusieurs appels après, la personne au bout du fil souffle lorsque nous commandons deux sandwichs. Peu mieux faire niveau service. Cependant le personnel du petit déjeuner est très agréable.
10
Dagmar
31 de out. de 2022
·
Hospedou-se por 1 noite
Beautiful property near the airport. We had a 5 am departure so we had to leave at 3 am. I recommend this property. Some staff at the front desk was not too friendly.
Beautiful property near the airport. We had a 5 am departure so we had to leave at 3 am. I recommend this property. Some staff at the front desk was not too friendly.
10
Simon
9 de nov. de 2025
·
Hospedou-se por 1 noite
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
10
Alan
25 de abr. de 2023
·
Hospedou-se por 1 noite
Only stopped one night as we were flying out to the Azores the following day. Hotel nice, close to the airport (5mins in taxi), Santa Cruz is very pleasant to walk around, nice cafes/restaurants. The hotel staff are very friendly and helpful.
Only stopped one night as we were flying out to the Azores the following day. Hotel nice, close to the airport (5mins in taxi), Santa Cruz is very pleasant to walk around, nice cafes/restaurants. The hotel staff are very friendly and helpful.
8
Hasan
8 de nov. de 2024
·
Hospedou-se por 1 noite
Staff at the front desk very helpful, lady who checked us in gave us information about the hotel and services. Very friendly and helpful staff.
Staff at the front desk very helpful, lady who checked us in gave us information about the hotel and services. Very friendly and helpful staff.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Muito conveniente para o aeroporto e à beira-mar, com Santa Cruz e seus restaurantes acessíveis a pé. Alguns mencionam o ruído das aeronaves e uma área tranquila com poucas coisas para fazer em comparação com o Funchal.
Avaliações dos hóspedes relacionadas
10
Leonid
20 de fev. de 2023
·
Hospedou-se por 1 noite
Clean hotel with ocean view, 5 min from the airport
Clean hotel with ocean view, 5 min from the airport
10
Pietro
18 de abr. de 2022
·
Hospedou-se por 14 noites
Sehr gutes Hotel in der Nähe zum Flughafen. Je nach Windrichtung sind die Flieger aber gut zu hören...
Sehr gutes Hotel in der Nähe zum Flughafen. Je nach Windrichtung sind die Flieger aber gut zu hören...
6
Daniel
25 de out. de 2022
·
Hospedou-se por 3 noites
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
10
Susy
10 de jan. de 2025
·
Hospedou-se por 1 noite
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
8
Clare
24 de fev. de 2024
·
Hospedou-se por 1 noite
Large, clean facility, close to restaurants and airport. Just a bit noisy.
Large, clean facility, close to restaurants and airport. Just a bit noisy.
10
Simon
9 de nov. de 2025
·
Hospedou-se por 1 noite
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
10
Alan
25 de abr. de 2023
·
Hospedou-se por 1 noite
Only stopped one night as we were flying out to the Azores the following day. Hotel nice, close to the airport (5mins in taxi), Santa Cruz is very pleasant to walk around, nice cafes/restaurants. The hotel staff are very friendly and helpful.
Only stopped one night as we were flying out to the Azores the following day. Hotel nice, close to the airport (5mins in taxi), Santa Cruz is very pleasant to walk around, nice cafes/restaurants. The hotel staff are very friendly and helpful.
8
Hasan
12 de nov. de 2024
·
Hospedou-se por 1 noite
If you are planning on taking an early morning flight this is probably the best location, just 5 minutes drive from airport. Breakfast was nice with made to order eggs, coffee, variety of fresh fruits and yogurt.
If you are planning on taking an early morning flight this is probably the best location, just 5 minutes drive from airport. Breakfast was nice with made to order eggs, coffee, variety of fresh fruits and yogurt.
6
Michael
30 de abr. de 2023
·
Hospedou-se por 1 noite
Hotel is super far from anything besides the airport. The breakfast, while included was not good. Better off saving the money and eating in town.
Hotel is super far from anything besides the airport. The breakfast, while included was not good. Better off saving the money and eating in town.
6
cassandra
29 de out. de 2024
·
Hospedou-se por 1 noite
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O café da manhã recebe elogios frequentes pela variedade e itens feitos sob encomenda, mas a experiência gastronômica geral é inconsistente: vários hóspedes acharam o buffet, a meia pensão, o café da manhã no quarto ou o sistema tudo incluído de baixo valor ou qualidade, enquanto outros apreciaram as refeições.
Avaliações dos hóspedes relacionadas
6
Adrien
28 de dez. de 2025
·
Hospedou-se por 4 noites
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
Hotel très moyen, la chambre vieillissante, la piscine pas surveillée donc aucun respect envers les règles communes (bonnet, serviette en sauna). Le buffet du petit déj correct, avec beaucoup de choix. Le personnel de la reception au top!
6
Christopher
8 de set. de 2025
·
Hospedou-se por 4 noites
Overall a good stay, property is in a quiet area. Not much to do in Santa Cruz which is nice. I did the half board option and honestly would skip it next time. The food was basic cafeteria food, par at best.
Overall a good stay, property is in a quiet area. Not much to do in Santa Cruz which is nice. I did the half board option and honestly would skip it next time. The food was basic cafeteria food, par at best.
6
Daniel
25 de out. de 2022
·
Hospedou-se por 3 noites
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it\'s sort of a "resort-style" hotel but just didn\'t hit the mark on actual service. Don\'t get me wrong, the hotel is nice, the views are great and right on the beach... it\'s just the beach is all rock and stone so you can\'t really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe\'s type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I\'m sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
8
Karen
29 de mai. de 2022
·
Hospedou-se por 7 noites
Stayed bed and breakfast. Good breakfast, something for everyone. Rooms are clean and comfortable. Tea and coffee making facilities would be a nice touch.
Stayed bed and breakfast. Good breakfast, something for everyone. Rooms are clean and comfortable. Tea and coffee making facilities would be a nice touch.
6
ALBERTO
1 de nov. de 2023
·
Hospedou-se por 6 noites
Staff need to smile a bit more and breakfast is not up to par. Paid less money at Four Views in Canico, Madeira and their breakfast is superior.
Staff need to smile a bit more and breakfast is not up to par. Paid less money at Four Views in Canico, Madeira and their breakfast is superior.
10
Susy
10 de jan. de 2025
·
Hospedou-se por 1 noite
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
10
Simon
9 de nov. de 2025
·
Hospedou-se por 1 noite
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
8
Hasan
12 de nov. de 2024
·
Hospedou-se por 1 noite
If you are planning on taking an early morning flight this is probably the best location, just 5 minutes drive from airport. Breakfast was nice with made to order eggs, coffee, variety of fresh fruits and yogurt.
If you are planning on taking an early morning flight this is probably the best location, just 5 minutes drive from airport. Breakfast was nice with made to order eggs, coffee, variety of fresh fruits and yogurt.
6
Michael
30 de abr. de 2023
·
Hospedou-se por 1 noite
Hotel is super far from anything besides the airport. The breakfast, while included was not good. Better off saving the money and eating in town.
Hotel is super far from anything besides the airport. The breakfast, while included was not good. Better off saving the money and eating in town.
6
cassandra
29 de out. de 2024
·
Hospedou-se por 1 noite
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Eurico
há 4 semanas
·
Hospedou-se por 1 noite
Amazing place to spend some vacations
Amazing place to spend some vacations
10
Wyatt Roger
6 de jul. de 2026
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Hospedou-se por 3 noites
Loved it
Loved it
10
Thomas
28 de mai. de 2026
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Hospedou-se por 7 noites
Really good hotel, food was delicious, great meal choice. Beds at the pool could become a premium some days when people come back off the day tours., perfectly located in the middle of the town
Really good hotel, food was delicious, great meal choice. Beds at the pool could become a premium some days when people come back off the day tours., perfectly located in the middle of the town
10
Susan
24 de mai. de 2026
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Hospedou-se por 1 noite
Our flight was cancelled so we needed a reasonable hotel near the airport. This hotel was great it was reasonably priced and breakfast was included. Our flight was before breakfast so they packed us breakfast boxes which was nice. We had amazing rooms out our windows. The bathroom was large and clean. Definitely a great stay for our purpose.
Our flight was cancelled so we needed a reasonable hotel near the airport. This hotel was great it was reasonably priced and breakfast was included. Our flight was before breakfast so they packed us breakfast boxes which was nice. We had amazing rooms out our windows. The bathroom was large and clean. Definitely a great stay for our purpose.
8
Sandra
15 de mai. de 2026
·
Hospedou-se por 1 noite
This is a lovely hotel in a cute town. The pool areas are nice (though I’d have to call the hot tub a “tepid tub”) and the grounds are lovely. There’s a nice promenade outside. The room was nice enough but the lighting was so low you couldn’t see. And no tissues are supplied. In my book, tissues are non-negotiable for a hotel that claims to be 4-stars. The front desk was understaffed at all times. It took 20 minutes to check in (why I don’t know) and far too long to check out. The breakfast was amazing. All in all, if you don’t mind a few inconveniences, this is a nice place to stay.
This is a lovely hotel in a cute town. The pool areas are nice (though I’d have to call the hot tub a “tepid tub”) and the grounds are lovely. There’s a nice promenade outside. The room was nice enough but the lighting was so low you couldn’t see. And no tissues are supplied. In my book, tissues are non-negotiable for a hotel that claims to be 4-stars. The front desk was understaffed at all times. It took 20 minutes to check in (why I don’t know) and far too long to check out. The breakfast was amazing. All in all, if you don’t mind a few inconveniences, this is a nice place to stay.
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:30
Antes de 12:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-11-14: 204.5420788787842USD
- 2026-11-15: 167.67154328308106USD
- 2026-11-16: 165.90780609588623USD
- 2026-11-17: 123.45760000000001USD
- 2026-11-18: 116.92522447357179USD
- 2026-11-19: 123.45760000000001USD
- 2026-11-20: 123.45760000000001USD
- 2026-11-21: 123.45760000000001USD
- 2026-11-22: 123.45760000000001USD
- 2026-11-23: 123.45760000000001USD
- 2026-11-24: 123.45760000000001USD
- 2026-11-25: 123.45760000000001USD
- 2026-11-26: 123.45760000000001USD
- 2026-11-27: 123.45760000000001USD
- 2026-11-28: 153.19300703582763USD
- 2026-11-29: 104.7185USD
- 2026-11-30: 104.7185USD
- 2026-12-01: 104.55914115371705USD
- 2026-12-02: 104.7185USD
- 2026-12-03: 104.55914115371705USD
- 2026-12-04: 104.7185USD
- 2026-12-05: 104.55914115371705USD
- 2026-12-06: 104.7185USD
- 2026-12-07: 132.8185298713684USD
- 2026-12-08: 104.7185USD
- 2026-12-09: 104.7185USD
- 2026-12-10: 104.7185USD
- 2026-12-11: 104.7185USD
- 2026-12-12: 104.7185USD
- 2026-12-13: 104.7185USD
- 2026-12-14: 104.7185USD
- 2026-12-15: 123.45760000000001USD
- 2026-12-16: 123.45760000000001USD
- 2026-12-17: 123.45760000000001USD
- 2026-12-18: 123.45760000000001USD
- 2026-12-19: 123.45760000000001USD
- 2026-12-20: 104.7185USD
- 2026-12-21: 104.7185USD
- 2026-12-22: 127.66396206588746USD
- 2026-12-23: 130.94363927917482USD
- 2026-12-24: 104.7185USD
- 2026-12-25: 104.7185USD
- 2026-12-26: 115.7415USD
- 2026-12-27: 115.7415USD
- 2026-12-28: 136.6852USD
- 2026-12-29: 240.68016424713136USD
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: 136.6852USD
- 2027-01-03: 104.7185USD
- 2027-01-04: 104.7185USD
- 2027-01-05: 104.7185USD
- 2027-01-06: 104.7185USD
- 2027-01-07: 125.78345367279053USD
- 2027-01-08: 104.7185USD
- 2027-01-09: 104.55914115371705USD
- 2027-01-10: 104.7185USD
- 2027-01-11: 126.64113544692994USD
- 2027-01-12: 104.7185USD
- 2027-01-13: 104.7185USD
- 2027-01-14: 103.6162USD
A equipe da recepção vai receber os hóspedes no momento da chegada. Em caso de dúvidas, entre em contato com a propriedade usando os dados que estão na confirmação da reserva. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Pagamento sem dinheiro em espécie disponível
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, detector de fumaça, sistema de segurança e kit de primeiros socorros
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- Esta propriedade exige que hóspedes usem touca de natação na piscina coberta. Os hóspedes podem levar as próprias toucas ou comprar uma na recepção do spa.
- É necessário reservar os seguintes serviços: serviços de massagem. As reservas podem ser feitas contatando hotel antes da viagem usando as informações para contato fornecidas na confirmação da reserva.
- Pagamento sem dinheiro em espécie disponível para todas as transações.
- Há possibilidade de check-in sem contato e check-out sem contato.
Dados da empresa
Número de registro da propriedade 1012
- Taxa para estacionamento sem manobrista: EUR 10.00 por dia
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Restaurante
Piscina
Serviço de babá
Centro de negócios
Serviço de quarto
Serviços
Centro de negócios
Serviço de babá
Serviços domésticos
Instalações para jantares/Eventos
Caixa eletrônico
Aluguel de bicicletas
Armazenamento de bagagem
Lavanderia self-service
24-Hour Front Desk
Atividades
Piscina
Jardim
Campo de golfe (na proximidade)
Praia (na proximidade)
Mergulho
Bilhar
Caminhada
Piscina interna
Piscina externa
Pool (Indoor)
Terraço
Fitness Center (nearby)
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Sauna
Banheira/Jacuzzi
Sauna a vapor
Massagem
Spa e centro de bem-estar
Clube para crianças
Almoços embalados
Café da manhã no quarto
Estacionamento
Estacionamento
Estação de carregamento para carros elétricos
Parking Onsite
Internet
Wi-fi grátis