Grand Mercure The Hills Lodge
Servicios
Restaurante
Piscina
Sala de fitness/gimnasio
Centro de negocios
Servicio de habitaciones
Conexión a internet de alta velocidad
Reserva en Vio
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Reseñas de los huéspedes
8.7
Fabuloso
Basado en 730 comentarios verificados
Instalaciones
8.9
Limpieza
9
Habitaciones
8.9
Servicio
9.1
Ubicación
9
Comida
8.2
¿Quién se queda aquí?
Trabajo
14%
Pareja
44%
Familia
31%
Grupo
3%
Solo/a
5%
10
Ben
10 nov 2025
·
Se alojó 1 noche
Easy parking. Clean room. Great staff.
Easy parking. Clean room. Great staff.
10
Loren
1 nov 2025
·
Se alojó 1 noche
Perfect
Perfect
6
Luke
14 sept 2025
·
Se alojó 1 noche
It was average. It was advertised as having a heated pool, but when we asked, it was solar powered and being cleaned, so we weren’t able to use it. There was no wifi in the room. There was a note in the room to say what network to connect to, we called reception to ask, the receptionist sighed and said it’s not working. No apology, and poor delivery. We arrived early, my husband asked could we check in (3pm feels late for a check in), the same receptionist wasn’t too keen to help. I called beforehand to ask if the kitchenette in the room had pots and pans, the reception said “probably not”. There were pots and pans in the room, which would have changed our plans slightly as we have a toddler. I’ve worked in hotels and it seemed they just had poor reception staff. When we checked out, we spoke to a lovely woman - so maybe it was just bad luck Not worth the money
It was average. It was advertised as having a heated pool, but when we asked, it was solar powered and being cleaned, so we weren’t able to use it. There was no wifi in the room. There was a note in the room to say what network to connect to, we called reception to ask, the receptionist sighed and said it’s not working. No apology, and poor delivery. We arrived early, my husband asked could we check in (3pm feels late for a check in), the same receptionist wasn’t too keen to help. I called beforehand to ask if the kitchenette in the room had pots and pans, the reception said “probably not”. There were pots and pans in the room, which would have changed our plans slightly as we have a toddler. I’ve worked in hotels and it seemed they just had poor reception staff. When we checked out, we spoke to a lovely woman - so maybe it was just bad luck Not worth the money
10
Elaine
10 sept 2025
·
Se alojó 1 noche
Easy check in. Pleasent staff, under cover free parking, quiet room, comfy bed and pillows.
Easy check in. Pleasent staff, under cover free parking, quiet room, comfy bed and pillows.
10
Steaven
6 sept 2025
·
Se alojó 1 noche
It was great as always, staff are friendly and helpful.
It was great as always, staff are friendly and helpful.
Ubicación
1 Salisbury Rd (Cnr Windsor Rd), Castle Hill, AU, Sídney, Nueva Gales del Sur, Australia
Política del establecimiento
Entrada
Salida
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