Burnett Arms Hotel

Reviews mention a lively on-site bar and an outdoor seating area; off-street parking was available when checking in, though one guest reported a fine despite registering. One review also noted the bar wasn’t serving alcohol during their visit.

Cleanliness and maintenance are inconsistent, with reports of dirty bathrooms or rooms, musty odours, mould, unchanged bedding, leaks and hot-water problems, alongside many comments saying rooms were clean and tidy.

Room size and comfort vary: many describe spacious, warm rooms and comfortable beds, while others found rooms small or dated. Noise can carry from the street or corridors, and some room features (e.g., windows that didn’t open or noisy fans) affected sleep for a few.

Staff are frequently described as friendly, helpful and efficient, with smooth check-in and considerate touches like early check-in or early breakfast for events. However, a few guests reported abrupt reception, overbooking or cancellations, short-staffing and slow or unhelpful responses.

Central, walkable base in Banchory close to shops, restaurants and trails. Some street-facing rooms experienced occasional noise from the High Street.

Breakfast and pub meals are often praised for taste, value and quick, friendly service, with good coffee and whiskies noted. Occasional disruptions occurred, including no chef during a stay, the bar not serving alcohol once, and an early breakfast request declined.