Quality Inn Jacksonville near Little Rock Air Force Base

Bueno el hotel

We enjoyed our stay. The room was clean, the air-conditioning worked great. The staff were very friendly and accommodating. We will stay here again when in the area. They recommended a Mexican Restaurant close by (within walking distance) that was very nice and great food.

This was the least accommodating, least welcoming hotel manager I've ever experienced. Never has a hotel manager made me cry and required that I ask them to please alter their tone when speaking to me. The way in which he spoke to me in front of my children will stay with me forever. It takes a lot to make me uncomfortable, I've been to hundreds of hotels and never before have I been made to feel so uncomfortable and unwelcomed in any establishment. The manager of this hotel made me so uncomfortable that I stopped attending breakfast or exiting through the front door whenever he was on duty. In addition to the hostile and dismissive communication from the manager that made me feel unsafe, there was also his unclear communication with his staff to convey his messages when he wasn't on duty. I was told that room service came every other day, then I was told it comes daily when the manager requests it. There was no clarity in communication. I was staying here while renovating a house before moving in, it was the closest location and the manager behaved as though receiving packages was a personal offense. The manager had an issue with the boxes arriving and being stored in the bedroom till they were necessary on the job site. Upon checking out I asked the staff to alert me to any packages that did not arrive before checkout and I was told that at the managers request all packages would be returned to sender. I've now read other reviews that mention prejudice, might be it.

The stay was good. Trying to cancel one night of my two night was not easy though and I could not get a refund, but the staff and everything was good. If there is any way I could get a credit or discount on my next stay would be great. Thank you.

The staff was really friendly. Hotel overall was clean and the room was overall comfortable. The breakfast was mediocre at best.