Quality Inn & Suites Covington

This was the worst stay at a hotel my family has ever experienced. The hotel is terribly outdated. Our room was cleaned 1 time in a 5 day stay garbage piled up and we had to set it outside the door if you are a non-smoker do not stay here. Rooms are stale smelling of smoke and the tv has poor service. Overall this hotel is the worst of the worst.

I usually do not leave a review but I have to on this stay. My family had a 5 day stay at this hotel for the Labor Day holiday. The property is run down and needs major updates in the rooms and furniture which was falling apart in our room. The tv channels was non excitant and every station was cloudy and you could barely see the picture. For the five days we stayed our room was cleaned once and we had to ask for that and it did not get cleaned till late in the afternoon. We paid a substantial amount of money for that stay to receive such poor service. If you are a non smoker I would not recommend this hotel In fact I would not recommend this hotel at all.

The room was very dated, although there was only smoking rooms available the room odor could use some type of air freshener to deter the stale smoke smell. The smoke detector was detached from the ceiling, the fan in the bathroom did not work, the microwave was truly an antique and the refrigerator was not running at optimal temperature. Included photos of the ceiling missing the smoke detector and the inoperable switch for the bathroom fan.

This is an old country motel that needs a lot of upgrades. If you won't be in the room much and just need a place to crash for a night or two, you can make it work. However, you will need to bring your own sheets and towels as well as lysol spray, clorox wipes and maybe even bug spray. The sheets and towels were very old. They seemed washed but had old stains on them that probably cannot wash out and should just be thrown away. One bed had hair under the covers that looked like dog hair so maybe the sheets hadn't been changed? The carpet is old and the furniture is so, so. There was a mini fridge and microwave in okay shape. I took all the comforters/blankets off. I used the bed sheets to cover the arm chair and office chair which were kind of old/dirty. I took my time with clorox wipes and wiped down and cleaned every surface in the room. Definitely got off a good amount of dirt. The bathroom/sink areas were pretty decent but there were bugs (earwigs?) that keep coming up. Maybe from the drains? I'm not sure. I got "clean" sheets/towels from the front desk but as I said before, they were definitely old. Thankfully I had brought my own pillow cases, blankets and washcloths. The lady at the desk wasn't mean but wasn't friendly either, just kind of neutral. When I was checking in, an angry woman ahead of me in line was getting a refund b/c she had been moved to 2 different rooms and both were dirty with dingy/dirty towels/sheets. For these conditions, it should cost to stay.

DO NOT STAT HERE. I stayed here 26 to 28 June. Would have left a review earlier, but could not find pics. These place is terrible. I knew for the price I wasnt looking for anyspectacular, but something better than this. Trash everywhere, rooms terrible including carpet, bugs, mild etc will be better off sleeping in car.