Wingate by Wyndham Bentonville

Cela fait deux hotels du groupe Whyndam en deux jours ou je passe une tres mauvaise nuit. Je me suis fait avoir par la nite sur hotels.com qui semblait tres convenable. La chambre etait en tres mauvaise etat et etait sale. Tapisserie qui se decroche, la ventilation de la salle bain qui se déclenchait avec la lumière ainsi que la climatisation faisaient tellement de bruit que je n'ai pas pu les utiliser. Etat de propreté de la chambre inacceptable. Voir photos ci-joint. Je serais reconnaissant si vous faites un geste commercial suite à ces nuits

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My sister and I Enjoyed Everything and Everyone Who is employed at this Hotel (Abby, George, Ronda, June, Candie💕 others as well). It’s more than just a hotel, they make you feel at home. Thank You All Gor Your Hospitality. Sincerely Cheryl S

We could not find any USB ports in the room which we needed. Upon check out I asked why there were no USB ports in the room I was told people kept stealing them and the ports were on the TV. Other than the port issue and a ugly bug on the bed our stay was ok but I would not stay there again.

One of the pillows has blood on it, the bathroom was filthy, the phone didn’t work, one of the lightbulbs was out. We spoke to the manager, George, and he was very argumentative he was not helpful or apologetic at all. He sent a lady with a rag and a bottle of Clorox to the room. We asked for a new room. George said they had no rooms available. Then one magically became open so he sent a lady up with key cards for us. So when we finally got all moved over to the new room we asked George for some kind of compensation and he refused and he was very loud and argumentative with us. Never apologized for a filthy room with blood spots on the pillow. In the morning we called down as asked for a late check out and George refused and said we needed to leave at regular check out time. We said we needed to be compensated for the time we spent moving in and out of rooms. So he let us stay for one hour extra. George, the manager was another example of very poor customer service that is everywhere these days. The room was disgusting and I would have just left but everything was booked for graduation weekend in this town. Next time I will read reviews and pay attention to what others write. Hopefully this helps another family. Good luck out there guys