Special check-in instructionsThe front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. A virtual front desk provides assistance to guests.Know Before You Go Reservations are required for spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. The property is professionally cleaned.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Fees Pet deposit: EUR 200 per stayPet fee: EUR 25 per pet, per dayService animals are exempt from feesLate check-in fee: EUR 50 for check-in between 6:00 PM and 10:00 PMSpa fee: EUR 50 per dayCredit card charges are subject to a surcharge of 5 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and TaxesYou'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: EUR 500 per stayA tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 15 years of age. Cleaning fee: EUR 196.37 per accommodation, per stayService fee: EUR 2.05 per person, per nightA damage deposit of EUR 500 will be collected before check-in. We have included all charges provided to us by the property.