Torna alla ricerca

Hotel Infanta Isabel by Recordis Hotels

142 USD

a notte

Media per settembre

Hotel Infanta Isabel by Recordis Hotels - Image 1

Hotel Infanta Isabel by Recordis Hotels - Camera

Hotel Infanta Isabel by Recordis Hotels - Camera

Hotel Infanta Isabel by Recordis Hotels - Reception

Hotel Infanta Isabel by Recordis Hotels - Bagno

Prezzi per Hotel Infanta Isabel by Recordis Hotels

Seleziona le date per controllare prezzi e disponibilità

142 USD

a notte

Media per settembre

Prezzi medi mensili

Presso Hotel Infanta Isabel by Recordis Hotels, il prezzo per notte è in media di 87 USD nel mese più economico (gennaio) e di 142 USD nel mese più caro (settembre), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Hotel Infanta Isabel by Recordis Hotels per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	87 USD
febbraio	99 USD
marzo	106 USD
aprile	132 USD
maggio	138 USD
giugno	114 USD
luglio	110 USD
agosto	132 USD
settembre	142 USD
ottobre	137 USD
novembre	102 USD
dicembre	107 USD

Prezzo più alto: settembre (circa 142 USD)

Prezzo più basso: gennaio (circa 87 USD)

Informazioni su questa struttura

Avrai a disposizione utili servizi come il Wi-Fi gratuito, servizi di concierge e un servizio babysitter a pagamento.

Parcheggio
Navetta da/Per aeroporto
Servizio in camera
Parcheggio valet
Banco escursioni
Lavanderia a secco

Posizione

Plaza Mayor, 12, Segovia, Castiglia and León, Spagna

Plaza Mayor (piazza) (0.1 miglia)

Teatro Juan Bravo (0.1 miglia)

Cattedrale di Segovia (0.1 miglia)

Convento del Corpus Christi (0.1 miglia)

Antica sinagoga (0.1 miglia)

Centro Didáctico de la Judería (0.1 miglia)

Altre informazioni sulla posizione

Opzioni camera

5

Camera tripla

Dettagli della camera

2 Letti Singoli

e

1 Divano Letto

Posti letto: 3

431 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

3

Doppia Standard uso singolo

Dettagli della camera

1 Letto Singolo

215 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

5

Camera doppia, vista città

Dettagli della camera

1 Letto Matrimoniale Large

o

2 Letti Singoli

Posti letto: 2

215 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

5

Camera Superior, vista città

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

323 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

6

Camera Standard

Dettagli della camera

1 Letto Matrimoniale Alla Francese

o

2 Letti Singoli

Posti letto: 2

215 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

6

Doppia Superior (Deluxe)

Dettagli della camera

1 Letto Matrimoniale Large

o

1 Divano Letto

Posti letto: 4

377 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

3

Camera familiare

Dettagli della camera

1 Letto Matrimoniale

e

1 Letto A Castello

Posti letto: 4

377 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

Recensioni degli ospiti su Hotel Infanta Isabel by Recordis Hotels

8.8

Ottimo

Sulla base di 2590 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

2%

In coppia

58%

Famiglia

24%

Gruppo

10%

In solitaria

3%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

All'Hotel Infanta Isabel by Recordis Hotels, i viaggiatori sottolineano l'invidiabile posizione su Plaza Mayor, ideale per raggiungere a piedi la Cattedrale e le principali attrazioni, le camere generalmente confortevoli – molte con viste incantevoli – e il servizio costantemente cordiale del personale della reception, della colazione e dei parcheggiatori.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

All'Hotel Infanta Isabel by Recordis Hotels, i viaggiatori sottolineano l'invidiabile posizione su Plaza Mayor, ideale per raggiungere a piedi la Cattedrale e le principali attrazioni, le camere generalmente confortevoli – molte con viste incantevoli – e il servizio costantemente cordiale del personale della reception, della colazione e dei parcheggiatori.

Le camere sono solitamente molto pulite, anche se diverse recensioni segnalano la presenza ricorrente di cattivi odori nei bagni e occasionali problemi di manutenzione. La vivace atmosfera può portare rumore dalla piazza e il suono delle campane a intervalli regolari, e sebbene la colazione sia spesso elogiata e il personale apprezzato, la sala colazione può risultare piccola nelle ore di punta. Nel complesso, aspettatevi un soggiorno affascinante e centrale, con un servizio eccellente e alcune peculiarità di un edificio più datato.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

Il servizio di parcheggio con valet è ampiamente apprezzato e utile nel centro storico, ed è presente un ascensore, sebbene piccolo e occasionalmente fuori servizio. Alcune infrastrutture sembrano datate, e il comfort del sistema di climatizzazione varia a seconda della stanza.

Recensioni degli ospiti correlate

6

Amanda

10 mag 2025

·

Soggiorno di 3 notti

Small, comfortable and spacious room and conveniently located. Hotel is outdated. Be ready for a tiny elevator (2 people at the time or 1 person with 1 big suitcase and 1 carry on max). Thin walls and extremely narrow hallways (1 person wide).

Small, comfortable and spacious room and conveniently located. Hotel is outdated. Be ready for a tiny elevator (2 people at the time or 1 person with 1 big suitcase and 1 carry on max). Thin walls and extremely narrow hallways (1 person wide).

10

Paola Margarita

13 mar 2025

·

Soggiorno di 2 notti

Gran experiencia porque el hotel tiene una ubicación formidable. Como familia con una niña pequeña fue muy cómodo porque el cuarto familiar nos funcionó muy bien. Además cuenta con tina de baño tipo jacuzzi que nos ayudó a descansar después de un viaje largo. El hotel si bien no tiene estacionamiento, pero cuenta con un servicio externo que ofrece aparcamiento con un costo extra, pero eso te permite moverte sin problema a pie por Segovia. Sin duda volveríamos.

Gran experiencia porque el hotel tiene una ubicación formidable. Como familia con una niña pequeña fue muy cómodo porque el cuarto familiar nos funcionó muy bien. Además cuenta con tina de baño tipo jacuzzi que nos ayudó a descansar después de un viaje largo. El hotel si bien no tiene estacionamiento, pero cuenta con un servicio externo que ofrece aparcamiento con un costo extra, pero eso te permite moverte sin problema a pie por Segovia. Sin duda volveríamos.

10

Irene

21 mag 2024

·

Soggiorno di 1 notte

La propiedad tiene excelente ubicación. El personal muy amable. Ofrecen servicio de estacionamiento.

La propiedad tiene excelente ubicación. El personal muy amable. Ofrecen servicio de estacionamiento.

10

eric

7 giu 2024

·

Soggiorno di 1 notte

Hôtel idéalement situé près de la cathédrale avec service de voiturier pour stationner

Hôtel idéalement situé près de la cathédrale avec service de voiturier pour stationner

10

Shelbie

23 ott 2024

·

Soggiorno di 3 notti

Nice historical boutique hotel right on the plaza mayor. Hotel offers valet parking. Walkable to most attractions. Hotel does have an elevator. Offers a nice buffet breakfast for 10.50 euros. Rooms have double windows so it is quiet.

Nice historical boutique hotel right on the plaza mayor. Hotel offers valet parking. Walkable to most attractions. Hotel does have an elevator. Offers a nice buffet breakfast for 10.50 euros. Rooms have double windows so it is quiet.

10

Christopher

8 lug 2025

·

Soggiorno di 2 notti

Valet parking on arrival and the room and staff were wonderful! Fantastic central location and walking distance to the sites in the area! Wonderful stay!

Valet parking on arrival and the room and staff were wonderful! Fantastic central location and walking distance to the sites in the area! Wonderful stay!

8

Luis

5 giu 2025

·

Soggiorno di 1 notte

Excelente atención del personal, pero el elevador no funcionaba y el restaurante es brutalmente pequeño, cuando afuera hay muy buenas opciones.

Excelente atención del personal, pero el elevador no funcionaba y el restaurante es brutalmente pequeño, cuando afuera hay muy buenas opciones.

10

Jon

5 nov 2025

·

Soggiorno di 1 notte

Everything was great. Just wished they had AC. Had to open the windows but the next day, I noticed I gotten bitten by bugs :(

Everything was great. Just wished they had AC. Had to open the windows but the next day, I noticed I gotten bitten by bugs :(

10

Benoit

18 set 2024

·

Soggiorno di 1 notte

Walking distance to everything, bed is comfy, good AC, double wall windows to keep the noise out

Walking distance to everything, bed is comfy, good AC, double wall windows to keep the noise out

10

Norma

30 set 2025

·

Soggiorno di 1 notte

The parking situation is great cause they valet so you don’t have to worry, the whole place is absolutely stunning and very well laid out. I thoroughly enjoyed my stay and the convenience of the location and the staff was very helpful and friendly. I definitely recommend this hotel.

The parking situation is great cause they valet so you don’t have to worry, the whole place is absolutely stunning and very well laid out. I thoroughly enjoyed my stay and the convenience of the location and the staff was very helpful and friendly. I definitely recommend this hotel.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Pulizia

Le camere e le aree comuni sono spesso descritte come molto pulite. Tuttavia, diversi ospiti hanno segnalato cattivi odori simili a fogna provenienti dai bagni e alcune imprecisioni nella pulizia o nella manutenzione.

Recensioni degli ospiti correlate

10

Alejandro

29 nov 2025

·

Soggiorno di 1 notte

Excelente unicacion frente a la catedral. Todo muy limpio y el servicio muy bueno.

Excelente unicacion frente a la catedral. Todo muy limpio y el servicio muy bueno.

8

Sandra

21 nov 2025

·

Soggiorno di 1 notte

:( La habitación no se parecía nada a la foto, mucho más sencilla, pequeña, solo una ventana, y el baño tenía un olor a caño. :) Muy buena ubicación, al lado literal de la plaza y catedral, fácil check in y personal amigable

:( La habitación no se parecía nada a la foto, mucho más sencilla, pequeña, solo una ventana, y el baño tenía un olor a caño. :) Muy buena ubicación, al lado literal de la plaza y catedral, fácil check in y personal amigable

6

Emilio

11 mag 2023

·

Soggiorno di 1 notte

El olor en el baño de la habitación era bastante desagradable

El olor en el baño de la habitación era bastante desagradable

10

María del Carmen

29 mag 2023

·

Soggiorno di 2 notti

Ha sido una experiencia encantadora. Las habitaciones están renovadas y muy limpias. El personal del hotel son muy amables y el desayuno muy bueno. Volveremos a repetie

Ha sido una experiencia encantadora. Las habitaciones están renovadas y muy limpias. El personal del hotel son muy amables y el desayuno muy bueno. Volveremos a repetie

6

Robert

1 nov 2024

·

Soggiorno di 2 notti

The bathroom is not clean , the housekeeper put the sealed that the toilet bowl is disinfected but when i open it there’s some pooh stain on the toilet bowl and i have to call her and tell her , there’s a lot of hairs already on the toilet floor, the electric water heater kettle has some water in it it’s not cleaned, the room when we went in smells bad i have to spray my own perfume, if it’s not for the location of the hotel i will not come back here..

The bathroom is not clean , the housekeeper put the sealed that the toilet bowl is disinfected but when i open it there’s some pooh stain on the toilet bowl and i have to call her and tell her , there’s a lot of hairs already on the toilet floor, the electric water heater kettle has some water in it it’s not cleaned, the room when we went in smells bad i have to spray my own perfume, if it’s not for the location of the hotel i will not come back here..

8

Gilbert

29 set 2024

·

Soggiorno di 2 notti

Nous y avons resté deux nuits, un peux bruyant mais on a juste fermer la porte fenêtre ( on veut être dans le centre de la ville pour être au cœur de l’action) Le seul désagrément était que dans la salle de bain sa sentait les égouts, j’ai mis les bouchons de bain et lavabo et ce fut mieux. Très bien comme endroit

Nous y avons resté deux nuits, un peux bruyant mais on a juste fermer la porte fenêtre ( on veut être dans le centre de la ville pour être au cœur de l’action) Le seul désagrément était que dans la salle de bain sa sentait les égouts, j’ai mis les bouchons de bain et lavabo et ce fut mieux. Très bien comme endroit

10

antonieta

19 gen 2026

·

Soggiorno di 1 notte

Limpeza, localização, qualidade dos serviços e instalações excelentes!!!

Limpeza, localização, qualidade dos serviços e instalações excelentes!!!

6

Jose Carlos

24 nov 2025

·

Soggiorno di 1 notte

Pagamos el Upgrade, y desafortunadamente no podemos utilizar la bañera, el jacuzzi, la regadera, ni bañarse, porque olía terriblemente caño, lo peor es que lo reportamos, no hicieron caso, y yo hubiera pensado que no me iban a cobrar el Upgrade, pero me cobraron eso y cualquier otra cosa que pedí, pensé que habría alguna compensación, pedí tres habitaciones de hecho y de todos pagué los extras, pero la mía en Particular, terrible el baño, de ahí en fuera, me tocó remodelado y muy bonito

Pagamos el Upgrade, y desafortunadamente no podemos utilizar la bañera, el jacuzzi, la regadera, ni bañarse, porque olía terriblemente caño, lo peor es que lo reportamos, no hicieron caso, y yo hubiera pensado que no me iban a cobrar el Upgrade, pero me cobraron eso y cualquier otra cosa que pedí, pensé que habría alguna compensación, pedí tres habitaciones de hecho y de todos pagué los extras, pero la mía en Particular, terrible el baño, de ahí en fuera, me tocó remodelado y muy bonito

10

Brant

19 dic 2023

·

Soggiorno di 1 notte

Hotel was very clean. Room was spacious and nice. The hotel is right on the town square, so easily within walking distance of all the major sites I wanted to see. Front desk and service staff was excellent, and very accommodating. I would stay here again, without question. Special kudos to Helena, at the front desk. Thanks for being so helpful!

Hotel was very clean. Room was spacious and nice. The hotel is right on the town square, so easily within walking distance of all the major sites I wanted to see. Front desk and service staff was excellent, and very accommodating. I would stay here again, without question. Special kudos to Helena, at the front desk. Thanks for being so helpful!

10

Alejandro

24 ott 2025

·

Soggiorno di 2 notti

Súper ubicación, enfrente de la plaza. La vista es hermosa. El hotel es antiguo pero bien cuidado. Todo muy limpio y funcional. El servicio de todo el personal muy atento

Súper ubicación, enfrente de la plaza. La vista es hermosa. El hotel es antiguo pero bien cuidado. Todo muy limpio y funcional. El servicio de todo el personal muy atento

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Camere

Molte camere sono spaziose e confortevoli, con balconi o finestre doppie e viste mozzafiato su Plaza Mayor e la Cattedrale. Alcuni ospiti hanno trovato alcune camere piccole o datate, hanno notato il rumore proveniente dalla piazza e dalle campane e hanno riscontrato una connessione Wi-Fi in camera instabile.

Recensioni degli ospiti correlate

8

Gloria S

23 set 2025

·

Soggiorno di 1 notte

Overall, it was a good one night stay. The rooms are large and clean. The best thing about the hotel is it is centrally located close to everything. On the other hand, it can get a little busy and loud since it is in the main square of Plaza Mayor. Luckily there were not any events during the night however, early Thursday morning they have a local farmers market and you can hear the trucks and carts pulling in. Also, the church bells ring every hour so although it is a beautiful sound, it can wake you up. I would suggest taking earplugs and you should be fine. The air conditioning unit in the room worked well, but it had a strange high-pitched noise that I’ve never heard come from an AC unit before. The lobby has some character and it is very charming. The staff was not rude, but they were not super friendly either. They were just OK. The rainfall shower was wonderful. I would give it 4 1/2 stars.

Overall, it was a good one night stay. The rooms are large and clean. The best thing about the hotel is it is centrally located close to everything. On the other hand, it can get a little busy and loud since it is in the main square of Plaza Mayor. Luckily there were not any events during the night however, early Thursday morning they have a local farmers market and you can hear the trucks and carts pulling in. Also, the church bells ring every hour so although it is a beautiful sound, it can wake you up. I would suggest taking earplugs and you should be fine. The air conditioning unit in the room worked well, but it had a strange high-pitched noise that I’ve never heard come from an AC unit before. The lobby has some character and it is very charming. The staff was not rude, but they were not super friendly either. They were just OK. The rainfall shower was wonderful. I would give it 4 1/2 stars.

10

Christine

27 ott 2025

·

Soggiorno di 2 notti

Lovely large room overlooking the square. Comfy and nice to be able to open the windows in the warm evening.

Lovely large room overlooking the square. Comfy and nice to be able to open the windows in the warm evening.

4

Severino

6 ott 2025

·

Soggiorno di 1 notte

Habitacion pequeña, baño antiguo, colchon poco confortable.

Habitacion pequeña, baño antiguo, colchon poco confortable.

6

DAVID

11 ott 2025

·

Soggiorno di 3 notti

A rather pokey room but nice facing main square. Noise, I seemed to have a dowflow pipe built into a strange section of wall behind the a/c.

A rather pokey room but nice facing main square. Noise, I seemed to have a dowflow pipe built into a strange section of wall behind the a/c.

8

Angel

25 mag 2024

·

Soggiorno di 1 notte

It was a nice room in a hotel right by the main square. However it was a bit dated and the room had weird dimensions and structural elements such as columns.

It was a nice room in a hotel right by the main square. However it was a bit dated and the room had weird dimensions and structural elements such as columns.

10

Catherine Morris

4 ott 2025

·

Soggiorno di 3 notti

We very much enjoyed our stay at Hotel Infanta Isabel. The room, service, and breakfasts were very good. The only thing to note is that wifi at the hotel was poor and intermittent. This affected access to the internet on our electronic devices and the TV in the room. Hopefully this will be remedied soon.

We very much enjoyed our stay at Hotel Infanta Isabel. The room, service, and breakfasts were very good. The only thing to note is that wifi at the hotel was poor and intermittent. This affected access to the internet on our electronic devices and the TV in the room. Hopefully this will be remedied soon.

6

Maria Luisa

24 set 2025

·

Soggiorno di 3 notti

The hotel is in the best location! It is clean and has a beautiful charm. However, we got a room that was super small and dark.

The hotel is in the best location! It is clean and has a beautiful charm. However, we got a room that was super small and dark.

10

Sofia

24 set 2025

·

Soggiorno di 1 notte

O hotel é muito bem localizado, limpo e fomos bem atendidos. Inclusive nos deixaram guardar as malas num armário trancado pois chegamos antes do horário do check in. O quarto e a cama são confortáveis, mas o wifi do hotel não funcionava no nosso quarto.

O hotel é muito bem localizado, limpo e fomos bem atendidos. Inclusive nos deixaram guardar as malas num armário trancado pois chegamos antes do horário do check in. O quarto e a cama são confortáveis, mas o wifi do hotel não funcionava no nosso quarto.

10

Roland

10 ott 2025

·

Soggiorno di 1 notte

Nice location in the square. Walkable to most attractions in Segovia. Courteous staff, clean, if compact, rooms. Convenient to a number of good restaurants and historic sites. I can recommend the hotel to anyone staying here.

Nice location in the square. Walkable to most attractions in Segovia. Courteous staff, clean, if compact, rooms. Convenient to a number of good restaurants and historic sites. I can recommend the hotel to anyone staying here.

10

Glenn

15 set 2025

·

Soggiorno di 1 notte

My room was very nice with a specatular view of the plaza and the cathedral. The room was large with big windows and a very nice bathroom. The staff was friendly and offered valet parking. The location of this hotel is wonderful, right on the main plaza.

My room was very nice with a specatular view of the plaza and the cathedral. The room was large with big windows and a very nice bathroom. The staff was friendly and offered valet parking. The location of this hotel is wonderful, right on the main plaza.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizio

Il personale è frequentemente descritto come cordiale e disponibile presso la reception, la colazione e il parcheggio. Alcune recensioni menzionano risposte indifferenti o poco utili durante la risoluzione di problemi.

Recensioni degli ospiti correlate

10

Andres

16 mag 2024

·

Soggiorno di 1 notte

Excellent customer service at the front desk, the brekfast room, and the parking garage. Very quiet at night, although the hotel was full. Very clean. Very confortable bed. Shower system with rainfall, jets, and handheld shower. Views from the balcony of the Cathedral and Plaza Mayor. Can’t ask for more.

Excellent customer service at the front desk, the brekfast room, and the parking garage. Very quiet at night, although the hotel was full. Very clean. Very confortable bed. Shower system with rainfall, jets, and handheld shower. Views from the balcony of the Cathedral and Plaza Mayor. Can’t ask for more.

10

Maria Laura

23 feb 2026

·

Soggiorno di 1 notte

Me encantó la atención de Graciela y Tatiana a la hora del desayuno! Muy atentas y enfocadas en los detalles! La habitación familiar es excelente! Todo muy limpio y excelente ubicación!

Me encantó la atención de Graciela y Tatiana a la hora del desayuno! Muy atentas y enfocadas en los detalles! La habitación familiar es excelente! Todo muy limpio y excelente ubicación!

10

Jose V

8 mag 2024

·

Soggiorno di 3 notti

Excellent antique hotel. Very cozy, not big but the service and quality is excellent! Very comfy beds and extremely clean! Breakfast was excellent..the entire staff was wonderful including Angela and Vanesa. Bilingual and professional. Excellent housecleaning! Right on the Plaza Mayor Square! Will stay again.

Excellent antique hotel. Very cozy, not big but the service and quality is excellent! Very comfy beds and extremely clean! Breakfast was excellent..the entire staff was wonderful including Angela and Vanesa. Bilingual and professional. Excellent housecleaning! Right on the Plaza Mayor Square! Will stay again.

6

Sandra Violeta

7 apr 2023

·

Soggiorno di 2 notti

Todo está bien solamente la persona de recepción que se llama Vanessa muy grosera … todo el demas personal muy correcto

Todo está bien solamente la persona de recepción que se llama Vanessa muy grosera … todo el demas personal muy correcto

10

Eleyvin

14 feb 2024

·

Soggiorno di 1 notte

Great property, we keep coming every time we visit Segovia. Their staff is really nice and professional.

Great property, we keep coming every time we visit Segovia. Their staff is really nice and professional.

10

Elisa

16 feb 2024

·

Soggiorno di 2 notti

Great location. Extremely helpful staff. Lovely rooms.

Great location. Extremely helpful staff. Lovely rooms.

10

Julio

2 nov 2025

·

Soggiorno di 1 notte

Hotel staff and hotel location were particularly outstanding.

Hotel staff and hotel location were particularly outstanding.

10

Traci

2 gen 2025

·

Soggiorno di 1 notte

Loved this stay on our trip....beautiful historic hotel close to everything with an incredible staff.

Loved this stay on our trip....beautiful historic hotel close to everything with an incredible staff.

2

Evry

29 lug 2025

·

Soggiorno di 1 notte

While I do appreciate the courteous service at check-in and during breakfast, the rest of my experience was extremely disappointing. There was a failure in the cold water supply line, which I was informed originated from a city-wide issue. However, this situation made it impossible to use the bathroom at all—neither for showering nor for any basic hygiene needs—from the night of my arrival until at least 9:30 a.m. the next morning. I understand that technical issues can happen unexpectedly and may be out of your direct control. However, this does not absolve the hotel of responsibility. At no point was a formal apology offered, and no alternatives or gestures of consideration were provided. Upon checkout, there was no inquiry about how my stay was or any expression of empathy regarding the incident. What I experienced falls far below the standards of hospitality I expected when booking with your hotel. I paid for a habitable room and a minimum level of service, which was clearly not delivered.

While I do appreciate the courteous service at check-in and during breakfast, the rest of my experience was extremely disappointing. There was a failure in the cold water supply line, which I was informed originated from a city-wide issue. However, this situation made it impossible to use the bathroom at all—neither for showering nor for any basic hygiene needs—from the night of my arrival until at least 9:30 a.m. the next morning. I understand that technical issues can happen unexpectedly and may be out of your direct control. However, this does not absolve the hotel of responsibility. At no point was a formal apology offered, and no alternatives or gestures of consideration were provided. Upon checkout, there was no inquiry about how my stay was or any expression of empathy regarding the incident. What I experienced falls far below the standards of hospitality I expected when booking with your hotel. I paid for a habitable room and a minimum level of service, which was clearly not delivered.

10

Carlos

20 set 2025

·

Soggiorno di 1 notte

The girls at the front desk were fantastic

The girls at the front desk were fantastic

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Posizione

Posizione eccezionalmente centrale su Plaza Mayor, accanto alla Cattedrale, con facile accesso a piedi all'Alcázar e all'Acquedotto, oltre a negozi e ristoranti. Aspettatevi un vivace rumore dalla piazza e il suono delle campane a intervalli regolari; l'arrivo in auto o dalla stazione ferroviaria può essere impegnativo.

Recensioni degli ospiti correlate

10

Marsha

8 gen 2024

·

Soggiorno di 2 notti

This hotel is right at the Plaza Mayor. Great eating nearby and an easy walk to sites. The Cathedral is right there.

This hotel is right at the Plaza Mayor. Great eating nearby and an easy walk to sites. The Cathedral is right there.

10

Kalai

7 ott 2025

·

Soggiorno di 2 notti

Travelled with our child and the triple room was plenty big for the 3 of us. Staff were lovely. The rooms were very comfortable. We had a very difficult time getting a cab from the train station to the hotel so I suggest one be booked in advance if that is how you are arriving. The area of the hotel was 10/10.

Travelled with our child and the triple room was plenty big for the 3 of us. Staff were lovely. The rooms were very comfortable. We had a very difficult time getting a cab from the train station to the hotel so I suggest one be booked in advance if that is how you are arriving. The area of the hotel was 10/10.

10

Sarah

30 gen 2024

·

Soggiorno di 4 notti

Cute hotel in the heart of the city walls of old town Segovia. The location can’t be beat.

Cute hotel in the heart of the city walls of old town Segovia. The location can’t be beat.

8

Mark

19 mar 2024

·

Soggiorno di 2 notti

Great location Quiet Convenient Parking Sites and shops nearby great square action day and night

Great location Quiet Convenient Parking Sites and shops nearby great square action day and night

10

Vanessa

23 set 2025

·

Soggiorno di 2 notti

Súper bien ubicado

Súper bien ubicado

8

Gloria S

23 set 2025

·

Soggiorno di 1 notte

Overall, it was a good one night stay. The rooms are large and clean. The best thing about the hotel is it is centrally located close to everything. On the other hand, it can get a little busy and loud since it is in the main square of Plaza Mayor. Luckily there were not any events during the night however, early Thursday morning they have a local farmers market and you can hear the trucks and carts pulling in. Also, the church bells ring every hour so although it is a beautiful sound, it can wake you up. I would suggest taking earplugs and you should be fine. The air conditioning unit in the room worked well, but it had a strange high-pitched noise that I’ve never heard come from an AC unit before. The lobby has some character and it is very charming. The staff was not rude, but they were not super friendly either. They were just OK. The rainfall shower was wonderful. I would give it 4 1/2 stars.

Overall, it was a good one night stay. The rooms are large and clean. The best thing about the hotel is it is centrally located close to everything. On the other hand, it can get a little busy and loud since it is in the main square of Plaza Mayor. Luckily there were not any events during the night however, early Thursday morning they have a local farmers market and you can hear the trucks and carts pulling in. Also, the church bells ring every hour so although it is a beautiful sound, it can wake you up. I would suggest taking earplugs and you should be fine. The air conditioning unit in the room worked well, but it had a strange high-pitched noise that I’ve never heard come from an AC unit before. The lobby has some character and it is very charming. The staff was not rude, but they were not super friendly either. They were just OK. The rainfall shower was wonderful. I would give it 4 1/2 stars.

10

Yolanda

26 ago 2024

·

Soggiorno di 1 notte

Fantastic location, views facing the plaza. Great dining options within walking distance.

Fantastic location, views facing the plaza. Great dining options within walking distance.

10

Adriana

12 set 2025

·

Soggiorno di 3 notti

Excelente ubicación

Excelente ubicación

10

Roland

10 ott 2025

·

Soggiorno di 1 notte

Nice location in the square. Walkable to most attractions in Segovia. Courteous staff, clean, if compact, rooms. Convenient to a number of good restaurants and historic sites. I can recommend the hotel to anyone staying here.

Nice location in the square. Walkable to most attractions in Segovia. Courteous staff, clean, if compact, rooms. Convenient to a number of good restaurants and historic sites. I can recommend the hotel to anyone staying here.

8

ANAND

13 nov 2025

·

Soggiorno di 1 notte

Difficult to reach from the railway station. Well located.

Difficult to reach from the railway station. Well located.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Ristorazione

La colazione è comunemente elogiata per essere gustosa e varia, con personale attento e premuroso. Alcuni ospiti hanno trovato la sala piccola o la scelta nella media, con conseguenti code o fasce orarie a orari di punta.

Recensioni degli ospiti correlate

10

Carlos Geraldo

22 gen 2026

·

Soggiorno di 2 notti

Tudo perfeito. O café da manhã é excelente e a senhora que serve o café é uma simpatia.

Tudo perfeito. O café da manhã é excelente e a senhora que serve o café é uma simpatia.

10

Maria do Socorro

13 nov 2024

·

Soggiorno di 1 notte

Quarto muito simpático e romântico! O atendimento da Graziella no café da manhã foi impecável! Me ofereceu mais produtos quando busquei opção de pão sem glúten! A localização espetacular!

Quarto muito simpático e romântico! O atendimento da Graziella no café da manhã foi impecável! Me ofereceu mais produtos quando busquei opção de pão sem glúten! A localização espetacular!

8

Renata

2 set 2025

·

Soggiorno di 8 notti

Hotel antigo, bem conservado, mas a limpeza do banheiro deixou um pouco a desejar. A equipe compensa por ser muito simpatica! Meu quarto muito espaçoso, cama ótima. O banheiro é um pouco estranho - mas o chuveiro é muito bom. Café da manhã com bastante opção de comida. No geral, considerando a antiguidade do prédio, a estadia foi muito boa.

Hotel antigo, bem conservado, mas a limpeza do banheiro deixou um pouco a desejar. A equipe compensa por ser muito simpatica! Meu quarto muito espaçoso, cama ótima. O banheiro é um pouco estranho - mas o chuveiro é muito bom. Café da manhã com bastante opção de comida. No geral, considerando a antiguidade do prédio, a estadia foi muito boa.

6

amaya

13 nov 2023

·

Soggiorno di 1 notte

Hotel un peu viellot .la salle du petit dej un peut petite .les gens faisait la queue .

Hotel un peu viellot .la salle du petit dej un peut petite .les gens faisait la queue .

10

Andrei

5 ott 2024

·

Soggiorno di 1 notte

The room is big and beautiful, with a great view, but there is one drawback: the sink is in the room (if your partner is sleeping and you want to wash your hands, you will wake him/her up). Breakfast is ok but in a small room (requires time slot reservation so you can't go for breakfast whenever you want).

The room is big and beautiful, with a great view, but there is one drawback: the sink is in the room (if your partner is sleeping and you want to wash your hands, you will wake him/her up). Breakfast is ok but in a small room (requires time slot reservation so you can't go for breakfast whenever you want).

10

Louise

24 mar 2024

·

Soggiorno di 4 notti

Fantastic! Lovely hotel, pretty rooms with great views of the Plaza Mayor. Lovely area, great breakfast. Clean and spacious rooms. Highly recommend!

Fantastic! Lovely hotel, pretty rooms with great views of the Plaza Mayor. Lovely area, great breakfast. Clean and spacious rooms. Highly recommend!

10

Portia

4 set 2025

·

Soggiorno di 8 notti

The hotel was perfectly situated on Plaza Mayor, the staff was friendly, our room was always cleaned very well, and the breakfast was fantastic! Will absolutely be staying there again

The hotel was perfectly situated on Plaza Mayor, the staff was friendly, our room was always cleaned very well, and the breakfast was fantastic! Will absolutely be staying there again

10

Mirza

9 nov 2025

·

Soggiorno di 3 notti

Perfect location, friendly and helpful staff, delicious breakfast and clean room. We highly recommend it.

Perfect location, friendly and helpful staff, delicious breakfast and clean room. We highly recommend it.

10

Diane

22 ott 2025

·

Soggiorno di 1 notte

Beautiful historic hotel on the city plaza. Steps from the cathedral and shops. Friendly and professional service. Breakfast was good with a sweet and friendly hostess!

Beautiful historic hotel on the city plaza. Steps from the cathedral and shops. Friendly and professional service. Breakfast was good with a sweet and friendly hostess!

8

Tim

18 apr 2024

·

Soggiorno di 1 notte

For a 3star hotel it was fine. Room was a bit small but had all the essentials and breakfast was mediocre. But it was just what we needed and the location was excellent.

For a 3star hotel it was fine. Room was a bit small but had all the essentials and breakfast was mediocre. But it was just what we needed and the location was excellent.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

6

WALTER

15 giu 2025

·

Soggiorno di 1 notte

Basico

Basico

10

Giuseppe

7 gen 2025

·

Soggiorno di 1 notte

Al centro della città storica

Al centro della città storica

10

Armando

2 settimane fa

·

Soggiorno di 1 notte

Una linda experiencia. La ubicación inmejorable, todo lo ue hay que conocer lo tienes a unos minutos a pie. Estás prácticamente en la plaza mayor y a pesar de ello, el cuarto es silencioso, además, amplio y cómodo. Extraordinaria buena relación costo-beneficio. Sin duda repito.

Una linda experiencia. La ubicación inmejorable, todo lo ue hay que conocer lo tienes a unos minutos a pie. Estás prácticamente en la plaza mayor y a pesar de ello, el cuarto es silencioso, además, amplio y cómodo. Extraordinaria buena relación costo-beneficio. Sin duda repito.

8

Viktoria

2 settimane fa

·

Soggiorno di 1 notte

An amazing town in the middle of Spain

An amazing town in the middle of Spain

8

Heriberto

3 settimane fa

·

Soggiorno di 2 notti

El Hotel se aprecia por su excelente ubicación y sus vistas en el mero centro antiguo. Su desayuno incluido también está muy bueno. Pero es un hotel muy antiguo y se escucha mucho los ruidos de otras habitaciones

El Hotel se aprecia por su excelente ubicación y sus vistas en el mero centro antiguo. Su desayuno incluido también está muy bueno. Pero es un hotel muy antiguo y se escucha mucho los ruidos de otras habitaciones

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 15:00 alle 00:00

Prima delle 12:00

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

Hai delle domande?

Le risposte istantanee dell'IA si basano su informazioni sugli hotel

Prezzi per le prossime date

settembre 2026

ottobre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.