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Hotel Infanta Isabel by Recordis Hotels

US$ 142

/ noite

Média para setembro

Hotel Infanta Isabel by Recordis Hotels - Image 1

Hotel Infanta Isabel by Recordis Hotels - Quarto

Hotel Infanta Isabel by Recordis Hotels - Quarto

Hotel Infanta Isabel by Recordis Hotels - Recepção

Hotel Infanta Isabel by Recordis Hotels - Banheiro

Preços para Hotel Infanta Isabel by Recordis Hotels

Selecione datas para ver preços e disponibilidade

US$ 142

/ noite

Média para setembro

Média de preços por mês

Em Hotel Infanta Isabel by Recordis Hotels, a diária custa em média US$ 87 no mês mais barato (janeiro) e US$ 142 no mês mais caro (setembro), com base nos últimos 12 meses.

Preço médio da diária em Hotel Infanta Isabel by Recordis Hotels por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 87
fevereiro	US$ 99
março	US$ 106
abril	US$ 132
maio	US$ 138
junho	US$ 114
julho	US$ 110
agosto	US$ 132
setembro	US$ 142
outubro	US$ 137
novembro	US$ 102
dezembro	US$ 107

Mais caro: setembro (aprox. US$ 142)

Mais barato: janeiro (aprox. US$ 87)

Sobre esta propriedade

Aproveite comodidades convenientes, como Wi-Fi de cortesia, serviços de concierge e serviço de babá (sobretaxa).

Estacionamento
Transporte de e para o aeroporto
Serviço de quarto
Estacionamento com manobrista
Balcão de turismo
Lavagem a seco

Localização

Plaza Mayor, 12, Segóvia, Castela e Leão, Espanha

Plaza Mayor (0.1 milhas)

Teatro Juan Bravo (0.1 milhas)

Catedral de Segóvia (0.1 milhas)

Convento de Corpus Christi (0.1 milhas)

Antiga sinagoga (0.1 milhas)

Centro Didáctico de la Judería (0.1 milhas)

Mais informações sobre a localização

Opções de quarto

5

Quarto triplo

Detalhes do quarto

2 Camas De Solteiro

e

1 Sofá-Cama

Acomoda 3

431 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

3

Quarto casal standard de uso individual

Detalhes do quarto

1 Cama De Solteiro

215 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

5

Quarto casal, vista para a cidade

Detalhes do quarto

1 Cama De Casal Extragrande

ou

2 Camas De Solteiro

Acomoda 2

215 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

5

Quarto superior, vista para a cidade

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

323 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Quarto standard

Detalhes do quarto

1 Cama De Casal

ou

2 Camas De Solteiro

Acomoda 2

215 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Quarto casal superior (Deluxe)

Detalhes do quarto

1 Cama De Casal Extragrande

ou

1 Sofá-Cama

Acomoda 4

377 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

3

Quarto família

Detalhes do quarto

1 Cama De Casal Grande

e

1 Beliche

Acomoda 4

377 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes sobre Hotel Infanta Isabel by Recordis Hotels

8.8

Fabuloso

Com base em 2.590 avaliações verificadas

Quem se hospeda aqui?

Negócios

2%

Casal

58%

Famílias

24%

Grupos

10%

Viajantes individuais

3%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Hotel Infanta Isabel by Recordis Hotels, os viajantes destacam sua localização imbatível na Plaza Mayor, ideal para caminhar até a Catedral e os principais pontos turísticos, quartos geralmente confortáveis – muitos com vistas agradáveis – e um serviço consistentemente amigável das equipes da recepção, café da manhã e manobristas.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Hotel Infanta Isabel by Recordis Hotels, os viajantes destacam sua localização imbatível na Plaza Mayor, ideal para caminhar até a Catedral e os principais pontos turísticos, quartos geralmente confortáveis – muitos com vistas agradáveis – e um serviço consistentemente amigável das equipes da recepção, café da manhã e manobristas.

Os quartos costumam ser muito limpos, embora várias avaliações mencionem odores recorrentes no banheiro e problemas de manutenção ocasionais. A atmosfera vibrante pode trazer barulho da praça e badaladas de sino a cada hora, e embora o café da manhã seja frequentemente elogiado e a equipe celebrada, a sala de jantar pode parecer pequena em horários de pico. No geral, espere uma estadia charmosa e central, com um excelente serviço e algumas peculiaridades de um edifício mais antigo.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

O serviço de valet parking é amplamente apreciado e útil no centro histórico, e há um elevador, embora pequeno e ocasionalmente fora de serviço. Algumas instalações parecem datadas e o conforto do controle de clima varia conforme a estadia.

Avaliações dos hóspedes relacionadas

6

Amanda

10 de mai. de 2025

·

Hospedou-se por 3 noites

Small, comfortable and spacious room and conveniently located. Hotel is outdated. Be ready for a tiny elevator (2 people at the time or 1 person with 1 big suitcase and 1 carry on max). Thin walls and extremely narrow hallways (1 person wide).

Small, comfortable and spacious room and conveniently located. Hotel is outdated. Be ready for a tiny elevator (2 people at the time or 1 person with 1 big suitcase and 1 carry on max). Thin walls and extremely narrow hallways (1 person wide).

10

Paola Margarita

13 de mar. de 2025

·

Hospedou-se por 2 noites

Gran experiencia porque el hotel tiene una ubicación formidable. Como familia con una niña pequeña fue muy cómodo porque el cuarto familiar nos funcionó muy bien. Además cuenta con tina de baño tipo jacuzzi que nos ayudó a descansar después de un viaje largo. El hotel si bien no tiene estacionamiento, pero cuenta con un servicio externo que ofrece aparcamiento con un costo extra, pero eso te permite moverte sin problema a pie por Segovia. Sin duda volveríamos.

Gran experiencia porque el hotel tiene una ubicación formidable. Como familia con una niña pequeña fue muy cómodo porque el cuarto familiar nos funcionó muy bien. Además cuenta con tina de baño tipo jacuzzi que nos ayudó a descansar después de un viaje largo. El hotel si bien no tiene estacionamiento, pero cuenta con un servicio externo que ofrece aparcamiento con un costo extra, pero eso te permite moverte sin problema a pie por Segovia. Sin duda volveríamos.

10

Irene

21 de mai. de 2024

·

Hospedou-se por 1 noite

La propiedad tiene excelente ubicación. El personal muy amable. Ofrecen servicio de estacionamiento.

La propiedad tiene excelente ubicación. El personal muy amable. Ofrecen servicio de estacionamiento.

10

eric

7 de jun. de 2024

·

Hospedou-se por 1 noite

Hôtel idéalement situé près de la cathédrale avec service de voiturier pour stationner

Hôtel idéalement situé près de la cathédrale avec service de voiturier pour stationner

10

Shelbie

23 de out. de 2024

·

Hospedou-se por 3 noites

Nice historical boutique hotel right on the plaza mayor. Hotel offers valet parking. Walkable to most attractions. Hotel does have an elevator. Offers a nice buffet breakfast for 10.50 euros. Rooms have double windows so it is quiet.

Nice historical boutique hotel right on the plaza mayor. Hotel offers valet parking. Walkable to most attractions. Hotel does have an elevator. Offers a nice buffet breakfast for 10.50 euros. Rooms have double windows so it is quiet.

10

Christopher

8 de jul. de 2025

·

Hospedou-se por 2 noites

Valet parking on arrival and the room and staff were wonderful! Fantastic central location and walking distance to the sites in the area! Wonderful stay!

Valet parking on arrival and the room and staff were wonderful! Fantastic central location and walking distance to the sites in the area! Wonderful stay!

8

Luis

5 de jun. de 2025

·

Hospedou-se por 1 noite

Excelente atención del personal, pero el elevador no funcionaba y el restaurante es brutalmente pequeño, cuando afuera hay muy buenas opciones.

Excelente atención del personal, pero el elevador no funcionaba y el restaurante es brutalmente pequeño, cuando afuera hay muy buenas opciones.

10

Jon

5 de nov. de 2025

·

Hospedou-se por 1 noite

Everything was great. Just wished they had AC. Had to open the windows but the next day, I noticed I gotten bitten by bugs :(

Everything was great. Just wished they had AC. Had to open the windows but the next day, I noticed I gotten bitten by bugs :(

10

Benoit

18 de set. de 2024

·

Hospedou-se por 1 noite

Walking distance to everything, bed is comfy, good AC, double wall windows to keep the noise out

Walking distance to everything, bed is comfy, good AC, double wall windows to keep the noise out

10

Norma

30 de set. de 2025

·

Hospedou-se por 1 noite

The parking situation is great cause they valet so you don’t have to worry, the whole place is absolutely stunning and very well laid out. I thoroughly enjoyed my stay and the convenience of the location and the staff was very helpful and friendly. I definitely recommend this hotel.

The parking situation is great cause they valet so you don’t have to worry, the whole place is absolutely stunning and very well laid out. I thoroughly enjoyed my stay and the convenience of the location and the staff was very helpful and friendly. I definitely recommend this hotel.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Os quartos e áreas comuns são frequentemente descritos como muito limpos. No entanto, vários hóspedes relataram odores semelhantes a esgoto vindo dos banheiros e algumas falhas na limpeza ou manutenção.

Avaliações dos hóspedes relacionadas

10

Alejandro

29 de nov. de 2025

·

Hospedou-se por 1 noite

Excelente unicacion frente a la catedral. Todo muy limpio y el servicio muy bueno.

Excelente unicacion frente a la catedral. Todo muy limpio y el servicio muy bueno.

8

Sandra

21 de nov. de 2025

·

Hospedou-se por 1 noite

:( La habitación no se parecía nada a la foto, mucho más sencilla, pequeña, solo una ventana, y el baño tenía un olor a caño. :) Muy buena ubicación, al lado literal de la plaza y catedral, fácil check in y personal amigable

:( La habitación no se parecía nada a la foto, mucho más sencilla, pequeña, solo una ventana, y el baño tenía un olor a caño. :) Muy buena ubicación, al lado literal de la plaza y catedral, fácil check in y personal amigable

6

Emilio

11 de mai. de 2023

·

Hospedou-se por 1 noite

El olor en el baño de la habitación era bastante desagradable

El olor en el baño de la habitación era bastante desagradable

10

María del Carmen

29 de mai. de 2023

·

Hospedou-se por 2 noites

Ha sido una experiencia encantadora. Las habitaciones están renovadas y muy limpias. El personal del hotel son muy amables y el desayuno muy bueno. Volveremos a repetie

Ha sido una experiencia encantadora. Las habitaciones están renovadas y muy limpias. El personal del hotel son muy amables y el desayuno muy bueno. Volveremos a repetie

6

Robert

1 de nov. de 2024

·

Hospedou-se por 2 noites

The bathroom is not clean , the housekeeper put the sealed that the toilet bowl is disinfected but when i open it there’s some pooh stain on the toilet bowl and i have to call her and tell her , there’s a lot of hairs already on the toilet floor, the electric water heater kettle has some water in it it’s not cleaned, the room when we went in smells bad i have to spray my own perfume, if it’s not for the location of the hotel i will not come back here..

The bathroom is not clean , the housekeeper put the sealed that the toilet bowl is disinfected but when i open it there’s some pooh stain on the toilet bowl and i have to call her and tell her , there’s a lot of hairs already on the toilet floor, the electric water heater kettle has some water in it it’s not cleaned, the room when we went in smells bad i have to spray my own perfume, if it’s not for the location of the hotel i will not come back here..

8

Gilbert

29 de set. de 2024

·

Hospedou-se por 2 noites

Nous y avons resté deux nuits, un peux bruyant mais on a juste fermer la porte fenêtre ( on veut être dans le centre de la ville pour être au cœur de l’action) Le seul désagrément était que dans la salle de bain sa sentait les égouts, j’ai mis les bouchons de bain et lavabo et ce fut mieux. Très bien comme endroit

Nous y avons resté deux nuits, un peux bruyant mais on a juste fermer la porte fenêtre ( on veut être dans le centre de la ville pour être au cœur de l’action) Le seul désagrément était que dans la salle de bain sa sentait les égouts, j’ai mis les bouchons de bain et lavabo et ce fut mieux. Très bien comme endroit

10

antonieta

19 de jan. de 2026

·

Hospedou-se por 1 noite

Limpeza, localização, qualidade dos serviços e instalações excelentes!!!

Limpeza, localização, qualidade dos serviços e instalações excelentes!!!

6

Jose Carlos

24 de nov. de 2025

·

Hospedou-se por 1 noite

Pagamos el Upgrade, y desafortunadamente no podemos utilizar la bañera, el jacuzzi, la regadera, ni bañarse, porque olía terriblemente caño, lo peor es que lo reportamos, no hicieron caso, y yo hubiera pensado que no me iban a cobrar el Upgrade, pero me cobraron eso y cualquier otra cosa que pedí, pensé que habría alguna compensación, pedí tres habitaciones de hecho y de todos pagué los extras, pero la mía en Particular, terrible el baño, de ahí en fuera, me tocó remodelado y muy bonito

Pagamos el Upgrade, y desafortunadamente no podemos utilizar la bañera, el jacuzzi, la regadera, ni bañarse, porque olía terriblemente caño, lo peor es que lo reportamos, no hicieron caso, y yo hubiera pensado que no me iban a cobrar el Upgrade, pero me cobraron eso y cualquier otra cosa que pedí, pensé que habría alguna compensación, pedí tres habitaciones de hecho y de todos pagué los extras, pero la mía en Particular, terrible el baño, de ahí en fuera, me tocó remodelado y muy bonito

10

Brant

19 de dez. de 2023

·

Hospedou-se por 1 noite

Hotel was very clean. Room was spacious and nice. The hotel is right on the town square, so easily within walking distance of all the major sites I wanted to see. Front desk and service staff was excellent, and very accommodating. I would stay here again, without question. Special kudos to Helena, at the front desk. Thanks for being so helpful!

Hotel was very clean. Room was spacious and nice. The hotel is right on the town square, so easily within walking distance of all the major sites I wanted to see. Front desk and service staff was excellent, and very accommodating. I would stay here again, without question. Special kudos to Helena, at the front desk. Thanks for being so helpful!

10

Alejandro

24 de out. de 2025

·

Hospedou-se por 2 noites

Súper ubicación, enfrente de la plaza. La vista es hermosa. El hotel es antiguo pero bien cuidado. Todo muy limpio y funcional. El servicio de todo el personal muy atento

Súper ubicación, enfrente de la plaza. La vista es hermosa. El hotel es antiguo pero bien cuidado. Todo muy limpio y funcional. El servicio de todo el personal muy atento

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Muitos quartos são espaçosos e confortáveis, com varandas ou janelas duplas e vistas deslumbrantes da Plaza Mayor e da Catedral. Alguns hóspedes acharam certos quartos pequenos ou antigos, notaram barulho da praça e dos sinos e tiveram problemas com o Wi-Fi no quarto.

Avaliações dos hóspedes relacionadas

8

Gloria S

23 de set. de 2025

·

Hospedou-se por 1 noite

Overall, it was a good one night stay. The rooms are large and clean. The best thing about the hotel is it is centrally located close to everything. On the other hand, it can get a little busy and loud since it is in the main square of Plaza Mayor. Luckily there were not any events during the night however, early Thursday morning they have a local farmers market and you can hear the trucks and carts pulling in. Also, the church bells ring every hour so although it is a beautiful sound, it can wake you up. I would suggest taking earplugs and you should be fine. The air conditioning unit in the room worked well, but it had a strange high-pitched noise that I’ve never heard come from an AC unit before. The lobby has some character and it is very charming. The staff was not rude, but they were not super friendly either. They were just OK. The rainfall shower was wonderful. I would give it 4 1/2 stars.

Overall, it was a good one night stay. The rooms are large and clean. The best thing about the hotel is it is centrally located close to everything. On the other hand, it can get a little busy and loud since it is in the main square of Plaza Mayor. Luckily there were not any events during the night however, early Thursday morning they have a local farmers market and you can hear the trucks and carts pulling in. Also, the church bells ring every hour so although it is a beautiful sound, it can wake you up. I would suggest taking earplugs and you should be fine. The air conditioning unit in the room worked well, but it had a strange high-pitched noise that I’ve never heard come from an AC unit before. The lobby has some character and it is very charming. The staff was not rude, but they were not super friendly either. They were just OK. The rainfall shower was wonderful. I would give it 4 1/2 stars.

10

Christine

27 de out. de 2025

·

Hospedou-se por 2 noites

Lovely large room overlooking the square. Comfy and nice to be able to open the windows in the warm evening.

Lovely large room overlooking the square. Comfy and nice to be able to open the windows in the warm evening.

4

Severino

6 de out. de 2025

·

Hospedou-se por 1 noite

Habitacion pequeña, baño antiguo, colchon poco confortable.

Habitacion pequeña, baño antiguo, colchon poco confortable.

6

DAVID

11 de out. de 2025

·

Hospedou-se por 3 noites

A rather pokey room but nice facing main square. Noise, I seemed to have a dowflow pipe built into a strange section of wall behind the a/c.

A rather pokey room but nice facing main square. Noise, I seemed to have a dowflow pipe built into a strange section of wall behind the a/c.

8

Angel

25 de mai. de 2024

·

Hospedou-se por 1 noite

It was a nice room in a hotel right by the main square. However it was a bit dated and the room had weird dimensions and structural elements such as columns.

It was a nice room in a hotel right by the main square. However it was a bit dated and the room had weird dimensions and structural elements such as columns.

10

Catherine Morris

4 de out. de 2025

·

Hospedou-se por 3 noites

We very much enjoyed our stay at Hotel Infanta Isabel. The room, service, and breakfasts were very good. The only thing to note is that wifi at the hotel was poor and intermittent. This affected access to the internet on our electronic devices and the TV in the room. Hopefully this will be remedied soon.

We very much enjoyed our stay at Hotel Infanta Isabel. The room, service, and breakfasts were very good. The only thing to note is that wifi at the hotel was poor and intermittent. This affected access to the internet on our electronic devices and the TV in the room. Hopefully this will be remedied soon.

6

Maria Luisa

24 de set. de 2025

·

Hospedou-se por 3 noites

The hotel is in the best location! It is clean and has a beautiful charm. However, we got a room that was super small and dark.

The hotel is in the best location! It is clean and has a beautiful charm. However, we got a room that was super small and dark.

10

Sofia

24 de set. de 2025

·

Hospedou-se por 1 noite

O hotel é muito bem localizado, limpo e fomos bem atendidos. Inclusive nos deixaram guardar as malas num armário trancado pois chegamos antes do horário do check in. O quarto e a cama são confortáveis, mas o wifi do hotel não funcionava no nosso quarto.

O hotel é muito bem localizado, limpo e fomos bem atendidos. Inclusive nos deixaram guardar as malas num armário trancado pois chegamos antes do horário do check in. O quarto e a cama são confortáveis, mas o wifi do hotel não funcionava no nosso quarto.

10

Roland

10 de out. de 2025

·

Hospedou-se por 1 noite

Nice location in the square. Walkable to most attractions in Segovia. Courteous staff, clean, if compact, rooms. Convenient to a number of good restaurants and historic sites. I can recommend the hotel to anyone staying here.

Nice location in the square. Walkable to most attractions in Segovia. Courteous staff, clean, if compact, rooms. Convenient to a number of good restaurants and historic sites. I can recommend the hotel to anyone staying here.

10

Glenn

15 de set. de 2025

·

Hospedou-se por 1 noite

My room was very nice with a specatular view of the plaza and the cathedral. The room was large with big windows and a very nice bathroom. The staff was friendly and offered valet parking. The location of this hotel is wonderful, right on the main plaza.

My room was very nice with a specatular view of the plaza and the cathedral. The room was large with big windows and a very nice bathroom. The staff was friendly and offered valet parking. The location of this hotel is wonderful, right on the main plaza.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe é frequentemente descrita como atenciosa e prestativa na recepção, no café da manhã e no valet. Algumas avaliações mencionam respostas indiferentes ou pouco solícitas durante problemas.

Avaliações dos hóspedes relacionadas

10

Andres

16 de mai. de 2024

·

Hospedou-se por 1 noite

Excellent customer service at the front desk, the brekfast room, and the parking garage. Very quiet at night, although the hotel was full. Very clean. Very confortable bed. Shower system with rainfall, jets, and handheld shower. Views from the balcony of the Cathedral and Plaza Mayor. Can’t ask for more.

Excellent customer service at the front desk, the brekfast room, and the parking garage. Very quiet at night, although the hotel was full. Very clean. Very confortable bed. Shower system with rainfall, jets, and handheld shower. Views from the balcony of the Cathedral and Plaza Mayor. Can’t ask for more.

10

Maria Laura

23 de fev. de 2026

·

Hospedou-se por 1 noite

Me encantó la atención de Graciela y Tatiana a la hora del desayuno! Muy atentas y enfocadas en los detalles! La habitación familiar es excelente! Todo muy limpio y excelente ubicación!

Me encantó la atención de Graciela y Tatiana a la hora del desayuno! Muy atentas y enfocadas en los detalles! La habitación familiar es excelente! Todo muy limpio y excelente ubicación!

10

Jose V

8 de mai. de 2024

·

Hospedou-se por 3 noites

Excellent antique hotel. Very cozy, not big but the service and quality is excellent! Very comfy beds and extremely clean! Breakfast was excellent..the entire staff was wonderful including Angela and Vanesa. Bilingual and professional. Excellent housecleaning! Right on the Plaza Mayor Square! Will stay again.

Excellent antique hotel. Very cozy, not big but the service and quality is excellent! Very comfy beds and extremely clean! Breakfast was excellent..the entire staff was wonderful including Angela and Vanesa. Bilingual and professional. Excellent housecleaning! Right on the Plaza Mayor Square! Will stay again.

6

Sandra Violeta

7 de abr. de 2023

·

Hospedou-se por 2 noites

Todo está bien solamente la persona de recepción que se llama Vanessa muy grosera … todo el demas personal muy correcto

Todo está bien solamente la persona de recepción que se llama Vanessa muy grosera … todo el demas personal muy correcto

10

Eleyvin

14 de fev. de 2024

·

Hospedou-se por 1 noite

Great property, we keep coming every time we visit Segovia. Their staff is really nice and professional.

Great property, we keep coming every time we visit Segovia. Their staff is really nice and professional.

10

Elisa

16 de fev. de 2024

·

Hospedou-se por 2 noites

Great location. Extremely helpful staff. Lovely rooms.

Great location. Extremely helpful staff. Lovely rooms.

10

Julio

2 de nov. de 2025

·

Hospedou-se por 1 noite

Hotel staff and hotel location were particularly outstanding.

Hotel staff and hotel location were particularly outstanding.

10

Traci

2 de jan. de 2025

·

Hospedou-se por 1 noite

Loved this stay on our trip....beautiful historic hotel close to everything with an incredible staff.

Loved this stay on our trip....beautiful historic hotel close to everything with an incredible staff.

2

Evry

29 de jul. de 2025

·

Hospedou-se por 1 noite

While I do appreciate the courteous service at check-in and during breakfast, the rest of my experience was extremely disappointing. There was a failure in the cold water supply line, which I was informed originated from a city-wide issue. However, this situation made it impossible to use the bathroom at all—neither for showering nor for any basic hygiene needs—from the night of my arrival until at least 9:30 a.m. the next morning. I understand that technical issues can happen unexpectedly and may be out of your direct control. However, this does not absolve the hotel of responsibility. At no point was a formal apology offered, and no alternatives or gestures of consideration were provided. Upon checkout, there was no inquiry about how my stay was or any expression of empathy regarding the incident. What I experienced falls far below the standards of hospitality I expected when booking with your hotel. I paid for a habitable room and a minimum level of service, which was clearly not delivered.

While I do appreciate the courteous service at check-in and during breakfast, the rest of my experience was extremely disappointing. There was a failure in the cold water supply line, which I was informed originated from a city-wide issue. However, this situation made it impossible to use the bathroom at all—neither for showering nor for any basic hygiene needs—from the night of my arrival until at least 9:30 a.m. the next morning. I understand that technical issues can happen unexpectedly and may be out of your direct control. However, this does not absolve the hotel of responsibility. At no point was a formal apology offered, and no alternatives or gestures of consideration were provided. Upon checkout, there was no inquiry about how my stay was or any expression of empathy regarding the incident. What I experienced falls far below the standards of hospitality I expected when booking with your hotel. I paid for a habitable room and a minimum level of service, which was clearly not delivered.

10

Carlos

20 de set. de 2025

·

Hospedou-se por 1 noite

The girls at the front desk were fantastic

The girls at the front desk were fantastic

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localização excepcionalmente central na Plaza Mayor, ao lado da Catedral, com fácil acesso ao Alcázar e Aqueduto, além de lojas e restaurantes. Espere um barulho animado da praça e badaladas de sino a cada hora; a chegada de carro ou da estação de trem pode ser desafiadora.

Avaliações dos hóspedes relacionadas

10

Marsha

8 de jan. de 2024

·

Hospedou-se por 2 noites

This hotel is right at the Plaza Mayor. Great eating nearby and an easy walk to sites. The Cathedral is right there.

This hotel is right at the Plaza Mayor. Great eating nearby and an easy walk to sites. The Cathedral is right there.

10

Kalai

7 de out. de 2025

·

Hospedou-se por 2 noites

Travelled with our child and the triple room was plenty big for the 3 of us. Staff were lovely. The rooms were very comfortable. We had a very difficult time getting a cab from the train station to the hotel so I suggest one be booked in advance if that is how you are arriving. The area of the hotel was 10/10.

Travelled with our child and the triple room was plenty big for the 3 of us. Staff were lovely. The rooms were very comfortable. We had a very difficult time getting a cab from the train station to the hotel so I suggest one be booked in advance if that is how you are arriving. The area of the hotel was 10/10.

10

Sarah

30 de jan. de 2024

·

Hospedou-se por 4 noites

Cute hotel in the heart of the city walls of old town Segovia. The location can’t be beat.

Cute hotel in the heart of the city walls of old town Segovia. The location can’t be beat.

8

Mark

19 de mar. de 2024

·

Hospedou-se por 2 noites

Great location Quiet Convenient Parking Sites and shops nearby great square action day and night

Great location Quiet Convenient Parking Sites and shops nearby great square action day and night

10

Vanessa

23 de set. de 2025

·

Hospedou-se por 2 noites

Súper bien ubicado

Súper bien ubicado

8

Gloria S

23 de set. de 2025

·

Hospedou-se por 1 noite

Overall, it was a good one night stay. The rooms are large and clean. The best thing about the hotel is it is centrally located close to everything. On the other hand, it can get a little busy and loud since it is in the main square of Plaza Mayor. Luckily there were not any events during the night however, early Thursday morning they have a local farmers market and you can hear the trucks and carts pulling in. Also, the church bells ring every hour so although it is a beautiful sound, it can wake you up. I would suggest taking earplugs and you should be fine. The air conditioning unit in the room worked well, but it had a strange high-pitched noise that I’ve never heard come from an AC unit before. The lobby has some character and it is very charming. The staff was not rude, but they were not super friendly either. They were just OK. The rainfall shower was wonderful. I would give it 4 1/2 stars.

Overall, it was a good one night stay. The rooms are large and clean. The best thing about the hotel is it is centrally located close to everything. On the other hand, it can get a little busy and loud since it is in the main square of Plaza Mayor. Luckily there were not any events during the night however, early Thursday morning they have a local farmers market and you can hear the trucks and carts pulling in. Also, the church bells ring every hour so although it is a beautiful sound, it can wake you up. I would suggest taking earplugs and you should be fine. The air conditioning unit in the room worked well, but it had a strange high-pitched noise that I’ve never heard come from an AC unit before. The lobby has some character and it is very charming. The staff was not rude, but they were not super friendly either. They were just OK. The rainfall shower was wonderful. I would give it 4 1/2 stars.

10

Yolanda

26 de ago. de 2024

·

Hospedou-se por 1 noite

Fantastic location, views facing the plaza. Great dining options within walking distance.

Fantastic location, views facing the plaza. Great dining options within walking distance.

10

Adriana

12 de set. de 2025

·

Hospedou-se por 3 noites

Excelente ubicación

Excelente ubicación

10

Roland

10 de out. de 2025

·

Hospedou-se por 1 noite

Nice location in the square. Walkable to most attractions in Segovia. Courteous staff, clean, if compact, rooms. Convenient to a number of good restaurants and historic sites. I can recommend the hotel to anyone staying here.

Nice location in the square. Walkable to most attractions in Segovia. Courteous staff, clean, if compact, rooms. Convenient to a number of good restaurants and historic sites. I can recommend the hotel to anyone staying here.

8

ANAND

13 de nov. de 2025

·

Hospedou-se por 1 noite

Difficult to reach from the railway station. Well located.

Difficult to reach from the railway station. Well located.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é comumente elogiado por ser saboroso e variado, com anfitriões atenciosos e excelentes. Alguns hóspedes acharam o salão pequeno ou a seleção média, levando a filas ou horários marcados em horários de pico.

Avaliações dos hóspedes relacionadas

10

Carlos Geraldo

22 de jan. de 2026

·

Hospedou-se por 2 noites

Tudo perfeito. O café da manhã é excelente e a senhora que serve o café é uma simpatia.

Tudo perfeito. O café da manhã é excelente e a senhora que serve o café é uma simpatia.

10

Maria do Socorro

13 de nov. de 2024

·

Hospedou-se por 1 noite

Quarto muito simpático e romântico! O atendimento da Graziella no café da manhã foi impecável! Me ofereceu mais produtos quando busquei opção de pão sem glúten! A localização espetacular!

Quarto muito simpático e romântico! O atendimento da Graziella no café da manhã foi impecável! Me ofereceu mais produtos quando busquei opção de pão sem glúten! A localização espetacular!

8

Renata

2 de set. de 2025

·

Hospedou-se por 8 noites

Hotel antigo, bem conservado, mas a limpeza do banheiro deixou um pouco a desejar. A equipe compensa por ser muito simpatica! Meu quarto muito espaçoso, cama ótima. O banheiro é um pouco estranho - mas o chuveiro é muito bom. Café da manhã com bastante opção de comida. No geral, considerando a antiguidade do prédio, a estadia foi muito boa.

Hotel antigo, bem conservado, mas a limpeza do banheiro deixou um pouco a desejar. A equipe compensa por ser muito simpatica! Meu quarto muito espaçoso, cama ótima. O banheiro é um pouco estranho - mas o chuveiro é muito bom. Café da manhã com bastante opção de comida. No geral, considerando a antiguidade do prédio, a estadia foi muito boa.

6

amaya

13 de nov. de 2023

·

Hospedou-se por 1 noite

Hotel un peu viellot .la salle du petit dej un peut petite .les gens faisait la queue .

Hotel un peu viellot .la salle du petit dej un peut petite .les gens faisait la queue .

10

Andrei

5 de out. de 2024

·

Hospedou-se por 1 noite

The room is big and beautiful, with a great view, but there is one drawback: the sink is in the room (if your partner is sleeping and you want to wash your hands, you will wake him/her up). Breakfast is ok but in a small room (requires time slot reservation so you can't go for breakfast whenever you want).

The room is big and beautiful, with a great view, but there is one drawback: the sink is in the room (if your partner is sleeping and you want to wash your hands, you will wake him/her up). Breakfast is ok but in a small room (requires time slot reservation so you can't go for breakfast whenever you want).

10

Louise

24 de mar. de 2024

·

Hospedou-se por 4 noites

Fantastic! Lovely hotel, pretty rooms with great views of the Plaza Mayor. Lovely area, great breakfast. Clean and spacious rooms. Highly recommend!

Fantastic! Lovely hotel, pretty rooms with great views of the Plaza Mayor. Lovely area, great breakfast. Clean and spacious rooms. Highly recommend!

10

Portia

4 de set. de 2025

·

Hospedou-se por 8 noites

The hotel was perfectly situated on Plaza Mayor, the staff was friendly, our room was always cleaned very well, and the breakfast was fantastic! Will absolutely be staying there again

The hotel was perfectly situated on Plaza Mayor, the staff was friendly, our room was always cleaned very well, and the breakfast was fantastic! Will absolutely be staying there again

10

Mirza

9 de nov. de 2025

·

Hospedou-se por 3 noites

Perfect location, friendly and helpful staff, delicious breakfast and clean room. We highly recommend it.

Perfect location, friendly and helpful staff, delicious breakfast and clean room. We highly recommend it.

10

Diane

22 de out. de 2025

·

Hospedou-se por 1 noite

Beautiful historic hotel on the city plaza. Steps from the cathedral and shops. Friendly and professional service. Breakfast was good with a sweet and friendly hostess!

Beautiful historic hotel on the city plaza. Steps from the cathedral and shops. Friendly and professional service. Breakfast was good with a sweet and friendly hostess!

8

Tim

18 de abr. de 2024

·

Hospedou-se por 1 noite

For a 3star hotel it was fine. Room was a bit small but had all the essentials and breakfast was mediocre. But it was just what we needed and the location was excellent.

For a 3star hotel it was fine. Room was a bit small but had all the essentials and breakfast was mediocre. But it was just what we needed and the location was excellent.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

RICARDO

21 de abr. de 2026

·

Hospedou-se por 3 noites

O café da manhã era ótimo. O atendimento da senhora Leide foi perfeito.

O café da manhã era ótimo. O atendimento da senhora Leide foi perfeito.

10

Cristina S Q

30 de mar. de 2026

·

Hospedou-se por 1 noite

Localização, funcionários, quarto,limpeza excelentemente

Localização, funcionários, quarto,limpeza excelentemente

10

Maria Fernanda

26 de mar. de 2026

·

Hospedou-se por 1 noite

Localização imbatível, na plaza Mayor. Quarto amplo confortável , limpo. Banheiro com ótimo chuveiro. Café da manhã delicioso e equipe de colaboradores gentil e cordial

Localização imbatível, na plaza Mayor. Quarto amplo confortável , limpo. Banheiro com ótimo chuveiro. Café da manhã delicioso e equipe de colaboradores gentil e cordial

10

Carlos Geraldo

22 de jan. de 2026

·

Hospedou-se por 2 noites

Tudo perfeito. O café da manhã é excelente e a senhora que serve o café é uma simpatia.

Tudo perfeito. O café da manhã é excelente e a senhora que serve o café é uma simpatia.

10

antonieta

19 de jan. de 2026

·

Hospedou-se por 1 noite

Limpeza, localização, qualidade dos serviços e instalações excelentes!!!

Limpeza, localização, qualidade dos serviços e instalações excelentes!!!

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De 15:00 a 00:00

Antes de 12:00

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