Name: Crowne Plaza Birmingham NEC by IHG
Address: Pendigo Way, Birmingham, Condado de Midlands Occidentales, GB
Price range: 74 US$–723 US$ per night
Rating: 8.4

Opiniones de los huéspedes

El Crowne Plaza Birmingham NEC de IHG recibe elogios por su conveniente ubicación cerca del NEC/Resorts World y su personal amable, con muchos huéspedes que encuentran habitaciones limpias y cómodas, buenos desayunos y fácil acceso al aeropuerto y la estación de tren.

Entre los inconvenientes recurrentes se incluyen el mobiliario de las habitaciones anticuado o desgastado, la comodidad y el control del clima inconsistentes, el ruido ocasional y un servicio lento en el bar o el restaurante. El aparcamiento es cómodo, pero las normas de pago pueden ser confusas o costosas para algunos, y algunos huéspedes plantearon problemas de seguridad. Una opción sólida y sin complicaciones para viajeros de negocios y asistentes a eventos.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Vestíbulo y bar modernos, con aparcamiento en el lugar que muchos encuentran conveniente. Sin embargo, el pago del aparcamiento puede ser confuso o costoso, y algunos huéspedes informaron de problemas de seguridad; el servicio de bar es ocasionalmente lento.

Reseñas de huéspedes relacionadas

10

John

24 feb 2025

·

Se alojó 1 noche

Stayed one night for a concert at bp pulse . Hotel is right next to resorts world & venue ,friendly helpful staff .convenient parking (although £10) which is a bit cheeky imho .would stay here again .

2

Mark

14 jul 2025

·

Se alojó 2 noches

Car stolen from hotel car park.

8

Mr john

11 abr 2025

·

Se alojó 2 noches

Don't be caught out with expensive parking fees. Pay in the hotel not at the meter like we did costing us an extra £10, for the weekend. I think this should made clear on the booking site. Hotel spotless, great food plenty of choice for breakfast, helpful staff, seating area nice and spacious.

2

Trevor

26 may 2025

·

Se alojó 1 noche

You get to the hotel and for the parking right next to it you have to load an App and prepay. £15 - not cheap but at an exhibition centre you expect it. What you don’t expect is a hotel where the “day” you have paid for expires at midnight and you get a £60 “fine for overstaying “ as you leave the following morning. What hotel thinks you want to leave at midnight?. Of course the App doesn’t offer you the option of buying the extra day - no because they know they are going to fleece you with a parking fine. The hotel itself is obviously convenient for events at the arena, a reasonable comfortable chain hotel . But the scumbag parking scheme ruins the experience.

8

Alison

31 may 2025

·

Se alojó 1 noche

Service in bar/restaurant terrible. I waited 30 mins for a drink which I requested without ice but arrived with, another 20 mins later I realized others who had arrived after me were already eating so had to go to check on my food, a sales. When it finally arrived I had no cutlery..I went to the bar to pay as wasn't going to wait, no apology and I realized after that a top had been included on the bill.

8

Jade

6 jun 2025

·

Se alojó 2 noches

Staff were spectacular during our stay. Nikki in the breakfast service was particularly excellent. She was personable and professional. It was clear she loves connecting with people and would remember us and others on return. We had an issue with our in room fridge which was fixed very promptly. The lobby, bar and restaurant areas are well maintained and clean. Unfortunately I would say the rooms are quite tired and need a good refresh, in keeping with the rest of the hotel. The bed was very uncomfortable and worn, the carpet felt dirty because it was so old even though it was clean. The shower in the bathroom also needs updated. This was disappointing as although we were there on a peak weekend, the price for the room was high given the shabbiness of some elements. Location is fantastic, couldn’t fault it. Close to resorts world and the NEC. Would stay here again but would hope the price reflected the state of the rooms better.

8

Sarah

11 mar 2024

·

Se alojó 1 noche

The hotel was clean and comfortable with plenty of space and a decent view. We managed to check in early but the man on reception seemed quite stressed and irritable. Whilst we were waiting in a queue he kept asking everyone that turned up if they were checking in or out. If they were checking out then he would serve them first. We were literally stood at the desk trying to check in but in the time he checked out 3 other people. I found this very rude as he just seemed to be rushing. I would not expect this from a front desk. If I was in a queue then once I had waited my turn I would expect to be served and only me. We paid for parking outside by scanning the signs which are dotted all over. Once at reception the man started to tell us something about parking then served someone else then finished what he was saying. Apparently if we had paid at reception it’s cheaper. The hotel is nice and I would stay again and recommend especially for the location.

8

Jon

7 oct 2024

·

Se alojó 1 noche

Stay was great, Parked my car right out side the front of the hotel, i could see it from the check in desk. When i came down in the morning someone had stolen my tow bar! security not so good. Asked for the CCTV and was told only released to the police, no point calling the police as they only work for money these days. So my one night cost me an extra £250.00

10

Barry

9 jul 2025

·

Se alojó 1 noche

This is a lovely hotel, with great staff. The only point id make is, please provide some signage for guests, so they dont pay full whack for parking prior to checking in where they receive a discount. This isnt made clear at point in the car park

10

Tanith

18 nov 2024

·

Se alojó 2 noches

Excellent weekend stay. All staff were incredibly friendly and rooms were clean and comfortable. Reception organised free drink for mums birthday which was greatly appreciated at the end of a busy day. There was also plenty of parking and lovely breakfast.

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Limpieza

El servicio de limpieza suele ser bueno, con muchas reseñas que destacan la limpieza de las habitaciones y las zonas comunes. Sin embargo, algunos huéspedes informaron de fallos como toallas rotas, zonas sin limpiar o muebles desgastados que no parecían frescos.

Reseñas de huéspedes relacionadas

6

LISA

4 may 2025

·

Se alojó 1 noche

Comfortable room, beds and pillows. Second time staying in three weeks and second time had torn hand towel in the bathroom. I did complain this time - not what you’d expect in a four star hotel. Good choice on the bar menu.

4

Lynn

2 ago 2024

·

Se alojó 1 noche

The room I was given was very tired and shabby. Shower curtain ripped, settee greasy, stained, just awful. No fridge, furniture chipped, cushions on bed stained. This was honesty to worst room I’ve had in over 30 years! Breakfast was good but one coffee machine for 100s of people?

6

Mark

2 ene 2024

·

Se alojó 8 noches

Property was ok, very dirty under the bed I realized when I dropped something. We had a few issues, air conditioning didn’t work, no toilet rolls and conditioner which they fixed when we asked. Convenient location and nice bar

8

Sophie

28 jun 2024

·

Se alojó 1 noche

Really big rooms, very comfy and very quiet. Great hotel, good parking, very spacious lobby and bar area. Would stay again.

10

Simon

18 feb 2023

·

Se alojó 3 noches

Excellent hotel in super clean condition, great breakfast selection, Rooms clean and comfortable and quiet. @ mins walk from Resorts World and 5 mins walk to NEC.

8

Carl

30 oct 2025

·

Se alojó 1 noche

Very nice and clean hotel

10

Sarah

29 nov 2025

·

Se alojó 1 noche

Excellent stay all round, clean and warm accommodation, helpful friendly staff. Great restaurant and breakfast had lots of choice, good value for money. Took advantage of late checkout for additional £20, well worth it. Highly recommend!

10

Rob

13 jul 2025

·

Se alojó 1 noche

Was very clean nice room’s friendly staff easy check in and 2 minutes walk to where we was going. Very good parking would highly recommend and would use this property again ⭐️⭐️⭐️⭐️⭐️

10

Tanith

18 nov 2024

·

Se alojó 2 noches

Excellent weekend stay. All staff were incredibly friendly and rooms were clean and comfortable. Reception organised free drink for mums birthday which was greatly appreciated at the end of a busy day. There was also plenty of parking and lovely breakfast.

10

Elizabeth

12 jul 2025

·

Se alojó 1 noche

Clean refurbished room, nice food and helpful staff. Very handy for NEC and airport. Stay here quite a lot and worth a recommendation

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones suelen ser espaciosas, tranquilas y cómodas, con televisores grandes y algunas vistas al lago. Muchos también señalan la decoración anticuada, los muebles desgastados y la comodidad variable de las camas, además del ruido ocasional de las puertas o pasillos contiguos y problemas intermitentes con el aire acondicionado o la calefacción.

Reseñas de huéspedes relacionadas

10

christine

30 jul 2025

·

Se alojó 2 noches

The hotel is spacious, very clean, staff friendly. The rooms are a good size, very quiet, comfortable and clean. You don't know you're near a major airport as its so quiet.

10

Kim

14 jul 2025

·

Se alojó 1 noche

View of the lake and the resort area

2

James

30 jul 2025

·

Se alojó 1 noche

Gave me an accessibility room with a paper thin adjoining room door. I could hear the person in the adjacent room cracking into beer cans loud and clear all night. Avoid this hotel at all costs.

10

Katherine

16 jun 2024

·

Se alojó 2 noches

Great stay. Rooms were well equipped, fantastic black out blinds and a comfy bed.

8

Susan

23 nov 2025

·

Se alojó 2 noches

Always an excellent stay, breakfast has a great choice whether you want healthy or a full English. Staff very friendly and helpful. The rooms are looking a little tired with scuffed furniture and marks on the sofa. However the bathroom was clean with nice fluffy towels. Good shower. Overall a pleasant stay.

8

Jade

6 jun 2025

·

Se alojó 2 noches

Staff were spectacular during our stay. Nikki in the breakfast service was particularly excellent. She was personable and professional. It was clear she loves connecting with people and would remember us and others on return. We had an issue with our in room fridge which was fixed very promptly. The lobby, bar and restaurant areas are well maintained and clean. Unfortunately I would say the rooms are quite tired and need a good refresh, in keeping with the rest of the hotel. The bed was very uncomfortable and worn, the carpet felt dirty because it was so old even though it was clean. The shower in the bathroom also needs updated. This was disappointing as although we were there on a peak weekend, the price for the room was high given the shabbiness of some elements. Location is fantastic, couldn’t fault it. Close to resorts world and the NEC. Would stay here again but would hope the price reflected the state of the rooms better.

10

Kevin

28 nov 2025

·

Se alojó 1 noche

Crowne Plaza Birmingham NEC by IHG offers excellent comfort and convenience. The rooms are spacious and well-appointed, with modern amenities that ensure a relaxing stay. The staff are friendly and attentive, providing great service throughout. Its location near the NEC makes it perfect for both business and leisure travelers. Highly recommended!

6

Robert

1 sept 2023

·

Se alojó 2 noches

The location and Hotel was excellent, unfortunately the heating and air con in my room was not functioning and I woke up cold both nights. I reported this on the 1st night and although something was done it did not resolve the problem. The illuminating light did not work first night and although it was working 2nd night the heating and A/C still did not function

6

Ashley

24 jun 2025

·

Se alojó 1 noche

Unfortunately the air conditioning was not wor

10

Laura

15 jun 2025

·

Se alojó 2 noches

Comfortable family room with two double beds and a very big smart TV. It had everything we needed and we had a lovely 2 night stay. The breakfast had a great variety and all of the hotel staff were really helpful and friendly

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente elogiado por su amabilidad y ayuda en recepción, restaurante y desayuno. Algunos huéspedes experimentaron un servicio lento en el bar/restaurante o interacciones ocasionalmente poco útiles en el registro de entrada o salida.

Reseñas de huéspedes relacionadas

4

Alex

29 nov 2025

·

Se alojó 1 noche

Noisey room, staff uninterested on checkout.

10

Paul

1 sept 2025

·

Se alojó 3 noches

All good at Crowne Plaza, customer service excellent and staff very friendly and helpful, breakfast great,

10

Robert

23 may 2023

·

Se alojó 1 noche

Friendly professional staff, very clean, drinks and fridge in room. Spacious and comfortable! Breakfast was tasty with a good selection.

10

Waleed

20 ago 2025

·

Se alojó 1 noche

Excellent all in all. Ahmed the receptionist was exceptional in his service. Thank you team crowne plaza.

8

Alison

31 may 2025

·

Se alojó 1 noche

Service in bar/restaurant terrible. I waited 30 mins for a drink which I requested without ice but arrived with, another 20 mins later I realized others who had arrived after me were already eating so had to go to check on my food, a sales. When it finally arrived I had no cutlery..I went to the bar to pay as wasn't going to wait, no apology and I realized after that a top had been included on the bill.

2

Shaista

20 oct 2024

·

Se alojó 1 noche

Check in was not good We were given a room with two single beds and only found out when we went to room. Requested a standard room as that’s what we had booked and told they was none. Then after making a fuss the guy found a room. Guy at reception didn’t seem bothered with what he is doing :

10

Eric

27 nov 2025

·

Se alojó 1 noche

I had to call and make inquiries about my booking. Destiny was brilliant with my issue and was still working when I checked in. She also sorted an evening meal reservation for my party. The meal was excellent. Breakfast was great and the staff in the dining room brilliant. We will be staying again.

8

Jade

6 jun 2025

·

Se alojó 2 noches

Staff were spectacular during our stay. Nikki in the breakfast service was particularly excellent. She was personable and professional. It was clear she loves connecting with people and would remember us and others on return. We had an issue with our in room fridge which was fixed very promptly. The lobby, bar and restaurant areas are well maintained and clean. Unfortunately I would say the rooms are quite tired and need a good refresh, in keeping with the rest of the hotel. The bed was very uncomfortable and worn, the carpet felt dirty because it was so old even though it was clean. The shower in the bathroom also needs updated. This was disappointing as although we were there on a peak weekend, the price for the room was high given the shabbiness of some elements. Location is fantastic, couldn’t fault it. Close to resorts world and the NEC. Would stay here again but would hope the price reflected the state of the rooms better.

8

Sarah

11 mar 2024

·

Se alojó 1 noche

The hotel was clean and comfortable with plenty of space and a decent view. We managed to check in early but the man on reception seemed quite stressed and irritable. Whilst we were waiting in a queue he kept asking everyone that turned up if they were checking in or out. If they were checking out then he would serve them first. We were literally stood at the desk trying to check in but in the time he checked out 3 other people. I found this very rude as he just seemed to be rushing. I would not expect this from a front desk. If I was in a queue then once I had waited my turn I would expect to be served and only me. We paid for parking outside by scanning the signs which are dotted all over. Once at reception the man started to tell us something about parking then served someone else then finished what he was saying. Apparently if we had paid at reception it’s cheaper. The hotel is nice and I would stay again and recommend especially for the location.

10

Sarah

29 nov 2025

·

Se alojó 1 noche

Excellent stay all round, clean and warm accommodation, helpful friendly staff. Great restaurant and breakfast had lots of choice, good value for money. Took advantage of late checkout for additional £20, well worth it. Highly recommend!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Excelente para eventos en el NEC/Resorts World, con fácil acceso a la arena, al aeropuerto y a la estación de Birmingham International. Hay restaurantes, tiendas y un entorno junto al lago cerca, lo que lo hace muy conveniente para estancias cortas.

Reseñas de huéspedes relacionadas

10

jane

13 ago 2025

·

Se alojó 1 noche

The stay was great from the moment we parked the car easily and walked into the lobby. The staff were friendly and very helpful and the rooms were comfortable (a good night's sleep). Crowne Plaza is next door to Resorts World and within walking distance of the NEC and Birmingham International.

10

Priya

11 may 2025

·

Se alojó 1 noche

Overall this is a great property conveniently located within walking distance of Resorts World and BP Pulse live. Staff were very friendly and helpful. The price I paid was quite cheap considering this is a Crown Plaza hotel in Birmingham. 5*.. I would definitely stay here again.

10

Gordon

13 jun 2024

·

Se alojó 1 noche

Great location for both the NEC and Birmingham Int Train Station / Airport. All in walking distance. Also…..superb buffet breakfast!! Highly recommend adding to a reservation :-)

10

Antony

17 abr 2025

·

Se alojó 1 noche

Perfect for the airport, nec and Resorts World and a short train ride from the city centre

10

Suzanne

11 feb 2025

·

Se alojó 1 noche

Close to nec

8

Laura

28 abr 2025

·

Se alojó 1 noche

Receptionist helpful, great location for resorts world. Breakfast pricey so didn't book it and didnt eat there so can't comment on food. Rooms nice, big TV and nice bathroom.

8

Arpna

7 jun 2025

·

Se alojó 1 noche

Convenient short, walking distance from Birmingham International train station and NEC.

10

Alison

12 may 2025

·

Se alojó 3 noches

The location was amazing. Right by a beautiful lake and close to many restaurants and other shops and a cinema. Not far from Birmigham airport and Birmingham Intertrnaltional Train station. I had a lovely restful time at the hotel. Though I did several trips out to various locations in Birmingham Its was so nice to get back to the Crowne Plaza NEC.

8

Gareth

20 nov 2025

·

Se alojó 2 noches

Easy access to NEC

10

Lesley

24 nov 2024

·

Se alojó 1 noche

Perfect for attending an event at the NEC

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno y las comidas se valoran con frecuencia como buenos, con mucha variedad. Entre los aspectos negativos ocasionales se incluyen un servicio lento en las horas punta, algunos platos tibios y una oferta limitada en el bar, como la falta de cócteles.

Reseñas de huéspedes relacionadas

10

Deborah

29 abr 2025

·

Se alojó 1 noche

Really good but no cocktails! 😞

8

Anthony

13 nov 2023

·

Se alojó 3 noches

Four of the same family attended for four days in November 2023. The Hotel did have a very high standard of cleaning in all areas of the Hotel. The staff were exceptional with excellent customer service and their clothing attire was above standard. Only disadvantage, the breakfast was not up to expected standards any of the four mornings, plates were just about warm, but all the food cold.

10

Beverley

18 jun 2023

·

Se alojó 2 noches

Very nice suite. Breakfast very good. Evening meals good, service a bit slow on Friday as busy. Excellent location for NEC

10

Eric

27 nov 2025

·

Se alojó 1 noche

I had to call and make inquiries about my booking. Destiny was brilliant with my issue and was still working when I checked in. She also sorted an evening meal reservation for my party. The meal was excellent. Breakfast was great and the staff in the dining room brilliant. We will be staying again.

8

Susan

23 nov 2025

·

Se alojó 2 noches

Always an excellent stay, breakfast has a great choice whether you want healthy or a full English. Staff very friendly and helpful. The rooms are looking a little tired with scuffed furniture and marks on the sofa. However the bathroom was clean with nice fluffy towels. Good shower. Overall a pleasant stay.

8

David

27 nov 2023

·

Se alojó 2 noches

Dinning service very slow Saturday night

10

Derek

16 sept 2023

·

Se alojó 7 noches

This is the perfect place to stay if going to an event at Resorts World Arena. Everything is close by within walking distance including the train station (4min walk). The staff are fantastically friendly and helpful. Room is exactly what is needed with fridge and very comfortable beds. Buffet breakfast is good and has descent enough food and good selection of items. Water in the showers is a bit dangerous as without warning it turns very hot then back to the temp you had set. You could get scalded if your not careful as the shower valves are not pressure balanced. They really should do something about that. In room (instant) coffee, tea is good and the whole hotel is very clean and tidy. Black out blinds so you can sleep in and the room was vey quiet. Plenty of places to eat close by and shopping too if your so inclined. You can also get a selection of beer within easy walk or in the hotel bar. I would have liked to see a better selection of single malt scotch in the hotel bar though :) All in all a great experience and we would not hesitate to book here again if we were coming to another event at the arena and would recommend it to anyone looking for a very nice place to stay at a reasonable price.

10

Sarah

29 nov 2025

·

Se alojó 1 noche

Excellent stay all round, clean and warm accommodation, helpful friendly staff. Great restaurant and breakfast had lots of choice, good value for money. Took advantage of late checkout for additional £20, well worth it. Highly recommend!

8

Ian

27 ene 2025

·

Se alojó 2 noches

Convenient and comfortable place to stay for our visit to The Running Show at the NEC. The hotel has everything you need, as do the rooms. Found the staff to be helpful too. Possibly the only thing I'd like to see improved is that the breakfast options for non-mainstream diets (vegan, gluten free) are a bit ordinary. You won't starve but there's nothing all that appealing either.

8

Sara

26 abr 2025

·

Se alojó 1 noche

The communal areas around the bar and reception area was very sleek and modern but our room was very dated. Old fashioned furnishings showing signs of age. No mirror on dressing table which made it difficult to get hair/makeup done. We were woken very early by the cleaners room next door to our room suggest getting some sound proofing done. Bar didnt sell lemonade!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	134 US$
febrero	168 US$
marzo	221 US$
abril	173 US$
mayo	197 US$
junio	189 US$
julio	123 US$
agosto	111 US$
septiembre	235 US$
octubre	204 US$
noviembre	189 US$
diciembre	113 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $154	20 $176	21 $165	22 $110	23 $74	24 $74
25 $79	26 $100	27 $151	28 $132	29 $144	30 $150	31 $260

DO	LU	MA	MI	JU	VI	SA
1 $83	2 $106	3	4	5 $213	6 $288	7 $141
8 $83	9 $88	10 $150	11	12 $240	13 $529	14 $540
15 $83	16 $88	17 $723	18	19 $82	20 $354	21 $198
22 $94	23	24	25	26	27 $175	28 $245
29 $88	30 $83

Crowne Plaza Birmingham NEC by IHG

Precios para Crowne Plaza Birmingham NEC by IHG

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación Premium, 1 cama de matrimonio

Habitación estándar, 1 cama de matrimonio con sofá cama

Habitación estándar, 1 cama de matrimonio, balcón

Habitación Premium, 1 cama de matrimonio grande (Super King)

Habitación Premium

Habitación estándar, 2 camas individuales

Habitación estándar, 1 cama de matrimonio

Habitación estándar

Habitación estándar, 2 camas dobles, vistas al lago

Suite junior, 2 camas dobles

Suite junior, 1 cama de matrimonio grande

Habitación estándar, 1 cama doble, accesible para personas con discapacidad

Reseñas de los huéspedes sobre Crowne Plaza Birmingham NEC by IHG

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Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

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