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The Queen at Chester Hotel - Handwritten Collection

US$ 109

/noite

Média para setembro

The Queen at Chester Hotel - Handwritten Collection - Image 1

The Queen at Chester Hotel - Handwritten Collection - Quarto

The Queen at Chester Hotel - Handwritten Collection - Quarto

The Queen at Chester Hotel - Handwritten Collection - Receção

The Queen at Chester Hotel - Handwritten Collection - Casa de banho

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US$ 109

/noite

Média para setembro

Preços médios mensais

Em The Queen at Chester Hotel - Handwritten Collection, o preço por noite é, em média, US$ 76 no mês mais barato (janeiro) e US$ 118 no mês mais caro (dezembro), com base nos últimos 12 meses.

Preço médio por noite em The Queen at Chester Hotel - Handwritten Collection por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 76
fevereiro	US$ 95
março	US$ 86
abril	US$ 91
maio	US$ 117
junho	US$ 114
julho	US$ 105
agosto	US$ 107
setembro	US$ 109
outubro	US$ 108
novembro	US$ 109
dezembro	US$ 118

Mais caro: dezembro (aprox. US$ 118)

Mais barato: janeiro (aprox. US$ 76)

Sobre este alojamento

Contemple fantásticas vistas a partir da açoteia e do jardim ou tire partido das várias comodidades e serviços ao seu dispor, incluindo Wi-fi grátis. Serviços de concierge, serviços para casamentos e uma lareira no lobby figuram também entr...

Estacionamento
Restaurante
Quartos de não fumadores
Serviço de quartos
Limpeza a seco
Serviços de limpeza

Localização

City Road, Chester (Inglaterra), Inglaterra, Reino Unido

Grosvenor Park (0.4 milhas)

St Paul's Church (0.7 milhas)

St John the Baptist Church (0.7 milhas)

The Rows of Chester (0.7 milhas)

Eastgate Clock (0.7 milhas)

Anfiteatro Romano (0.7 milhas)

Mais informações sobre a localização

Avaliações dos hóspedes

8.2

Muito Bom

Com base em 5.184 avaliações verificadas

Quem se hospeda aqui?

Negócios

13%

Casal

59%

Família

10%

Grupos

13%

Individual

1%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

O Queen at Chester Hotel, BW Premier Collection recebe elogios frequentes pelo seu ambiente característico e histórico, em frente à estação de trem, quartos espaçosos e confortáveis, funcionários simpáticos e acesso conveniente à cidade, embora as experiências variem de acordo com o quarto e a ala.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

O Queen at Chester Hotel, BW Premier Collection recebe elogios frequentes pelo seu ambiente característico e histórico, em frente à estação de trem, quartos espaçosos e confortáveis, funcionários simpáticos e acesso conveniente à cidade, embora as experiências variem de acordo com o quarto e a ala.

Os hóspedes costumam destacar cafés da manhã satisfatórios e um bar e pátio agradáveis, com reformas que tornam muitas áreas comuns mais claras. As frustrações mais comuns incluem um check-in às 16h com filas, interrupções ocasionais devido a reformas, estacionamento pago e elevadores pequenos ou pouco confiáveis. A qualidade dos quartos varia, desde layouts generosos até espaços mais antigos, quentes ou barulhentos, e a limpeza pode ser inconsistente. Espere uma base característico e conveniente, ideal para viajantes de trem e exploradores da cidade.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

O bar e o pátio ao ar livre são frequentemente elogiados. Os pontos negativos incluem estacionamento pago, elevadores pequenos ou pouco confiáveis e interrupções ocasionais devido às reformas em andamento.

Avaliações dos hóspedes relacionadas

10

Simon

15 de abr. de 2025

·

A estadia foi de 1 noite

Fantastic hotel, very clean and comfortable. Bar area well kept, breakfast offering really good as well. Well situated for walk into city (about 15mins). Parking to the side of the hotel really good

Fantastic hotel, very clean and comfortable. Bar area well kept, breakfast offering really good as well. Well situated for walk into city (about 15mins). Parking to the side of the hotel really good

8

Anne

26 de jun. de 2025

·

A estadia foi de 2 noites

Very convenient to the Station and town. Long corridors and lifts weren’t always working. Courteous staff. Washhand basin in bathroom didn’t drain well. We all enjoyed our meals.

Very convenient to the Station and town. Long corridors and lifts weren’t always working. Courteous staff. Washhand basin in bathroom didn’t drain well. We all enjoyed our meals.

10

Colette

24 de abr. de 2025

·

A estadia foi de 2 noites

Arrived prior to check in time , we knew room would’ve ready which wasn’t a problem. Able to leave luggage behind reception. Parking was payable when leaving your car, just scan the QR code at the machine. Able to sit in the bar and watch the comings and goings at Chester Rail station which is directly opposite the hotel. The bus stop for local buses & the hop on hop off bus tour of Chester is out of the hotel and to the left, literally a minute walk. Once checked in (our room was 1705) which is on 7th floor of the newer part of the hotel. My only gripe is there is only 1 lift and it was very slow. Great artefacts on display everywhere. Room was decorated very well, large bed and separate bath and shower. Some of the sealing at the bottom of shower could do with some attention, but apart from that there were no problems. Breakfast was very good, plenty of choice. We ate dinner in the restaurant on the Sunday night which had plenty of choice and was delicious. I would recommend booking dinner though. We were informed we would t need to book as wasn’t very busy, however when we went to eat we were turned away as we hadn’t booked. They did fit us in though eventually. Sunday night we had drinks in the bar. My tipple is a NZ Sauvignon Blanc but only able to purchase a bottle as they didn’t sell it by the glass, disappointingly they had none chilled. Would definitely recommend this hotel.

Arrived prior to check in time , we knew room would’ve ready which wasn’t a problem. Able to leave luggage behind reception. Parking was payable when leaving your car, just scan the QR code at the machine. Able to sit in the bar and watch the comings and goings at Chester Rail station which is directly opposite the hotel. The bus stop for local buses & the hop on hop off bus tour of Chester is out of the hotel and to the left, literally a minute walk. Once checked in (our room was 1705) which is on 7th floor of the newer part of the hotel. My only gripe is there is only 1 lift and it was very slow. Great artefacts on display everywhere. Room was decorated very well, large bed and separate bath and shower. Some of the sealing at the bottom of shower could do with some attention, but apart from that there were no problems. Breakfast was very good, plenty of choice. We ate dinner in the restaurant on the Sunday night which had plenty of choice and was delicious. I would recommend booking dinner though. We were informed we would t need to book as wasn’t very busy, however when we went to eat we were turned away as we hadn’t booked. They did fit us in though eventually. Sunday night we had drinks in the bar. My tipple is a NZ Sauvignon Blanc but only able to purchase a bottle as they didn’t sell it by the glass, disappointingly they had none chilled. Would definitely recommend this hotel.

8

Ian

7 de mai. de 2024

·

A estadia foi de 1 noite

Excellent hotel if you are prepared to accept the disruption of the renevations.

Excellent hotel if you are prepared to accept the disruption of the renevations.

6

Brian

19 de set. de 2025

·

A estadia foi de 6 noites

The room was spacious and clean. The bed was comfortable. The Carpark was awkward and overcrowded and overcharged us. The hotel could not rectify this. The room had nowhere to hang dresses. The coat hooks behind the door had been taken down leaving holes in the wall.

The room was spacious and clean. The bed was comfortable. The Carpark was awkward and overcrowded and overcharged us. The hotel could not rectify this. The room had nowhere to hang dresses. The coat hooks behind the door had been taken down leaving holes in the wall.

10

Sam

17 de jul. de 2025

·

A estadia foi de 2 noites

Breakfast was brilliant. The room was great. The courtyard was a splendid place to sit and relax

Breakfast was brilliant. The room was great. The courtyard was a splendid place to sit and relax

10

Leonard

15 de ago. de 2025

·

A estadia foi de 2 noites

Just sitting in the, gardens shilling out so peaceful.

Just sitting in the, gardens shilling out so peaceful.

10

Chris

23 de ago. de 2025

·

A estadia foi de 1 noite

Lovely hotel recently renovated and what a massive improvement. Bar and restaurant areas really nice and bright and open plan.

Lovely hotel recently renovated and what a massive improvement. Bar and restaurant areas really nice and bright and open plan.

8

Jonathan

11 de jan. de 2024

·

A estadia foi de 3 noites

This is a large hotel in an excellent location for the train station. It is 0.5 miles from the city centre. It has parking, but for a fee (£12 per night). Our room was on the 3rd floor and was large, clean and comfortable. We used the stairs but the lift is very small, so may be a problem for less mobile guests. The breakfast was very good, although we were surprised to see dogs allowed in the restaurant area. The hotel displays a lot of history, which was interesting to see and read about. There are some parts in need of a little TLC, but overall the hotel was very good value for money.

This is a large hotel in an excellent location for the train station. It is 0.5 miles from the city centre. It has parking, but for a fee (£12 per night). Our room was on the 3rd floor and was large, clean and comfortable. We used the stairs but the lift is very small, so may be a problem for less mobile guests. The breakfast was very good, although we were surprised to see dogs allowed in the restaurant area. The hotel displays a lot of history, which was interesting to see and read about. There are some parts in need of a little TLC, but overall the hotel was very good value for money.

8

Nicola

31 de ago. de 2025

·

A estadia foi de 1 noite

Nice hotel , lovely bar area & restaurant. Ate evening meal food good & breakfast good too .

Nice hotel , lovely bar area & restaurant. Ate evening meal food good & breakfast good too .

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Muitos hóspedes acham os quartos e as áreas comuns limpos, às vezes impecáveis. Outros relatam mofo, odores de umidade, acessórios manchados ou desgastados e falhas ocasionais, como quartos não limpos ou roupa de cama suja.

Avaliações dos hóspedes relacionadas

8

Lynn

27 de mai. de 2025

·

A estadia foi de 2 noites

Room wasn’t cleaned, so we went to speak with reception who advised they were so busy, and wasn’t their fault, we needed extra tea and bin emptied as we had done everything else, only fault, customers don’t really want to know how busy they are, they want to be treated as individuals and expect a level of service, to which they have paid for (premium room) we were given two drink vouchers to say sorry. But the bar man didn’t know how to use them so we just paid for our drinks,

Room wasn’t cleaned, so we went to speak with reception who advised they were so busy, and wasn’t their fault, we needed extra tea and bin emptied as we had done everything else, only fault, customers don’t really want to know how busy they are, they want to be treated as individuals and expect a level of service, to which they have paid for (premium room) we were given two drink vouchers to say sorry. But the bar man didn’t know how to use them so we just paid for our drinks,

2

Edward

2 de fev. de 2025

·

A estadia foi de 2 noites

Bathroom has black mould around the bath & Shower mat that they insist you use was covered in dried on filth. Sink took a long time to drain. Coffee machine was dirty and the drip tray appeared to have dried on mill stains. I wouldn't mind so much if it was an oversight and was resolved, but when we raised this with reception, they apparently were not interested and did nothing to resolve at all. Another guest overheard my complaint and said that she was having a similar experience in her room. There are much better hotels than this for a similar price in Chester. Won't be staying here again.

Bathroom has black mould around the bath & Shower mat that they insist you use was covered in dried on filth. Sink took a long time to drain. Coffee machine was dirty and the drip tray appeared to have dried on mill stains. I wouldn't mind so much if it was an oversight and was resolved, but when we raised this with reception, they apparently were not interested and did nothing to resolve at all. Another guest overheard my complaint and said that she was having a similar experience in her room. There are much better hotels than this for a similar price in Chester. Won't be staying here again.

8

Mary

21 de abr. de 2023

·

A estadia foi de 1 noite

Staff are friendly, especially restaurant staff. Couldn't fault their breakfast, it was excellent. Only complaint i had was the cleanliness of their bedding. In the night i got too hot, so shook the duvet out of its cover and just slept under the cover. In the morning i was shocked to find the duvet I'd been given was blood spattered and had nasty yellow stains on it too. I complained at check out and was told they'd take the matter up with housekeeping.

Staff are friendly, especially restaurant staff. Couldn't fault their breakfast, it was excellent. Only complaint i had was the cleanliness of their bedding. In the night i got too hot, so shook the duvet out of its cover and just slept under the cover. In the morning i was shocked to find the duvet I'd been given was blood spattered and had nasty yellow stains on it too. I complained at check out and was told they'd take the matter up with housekeeping.

10

michael

16 de nov. de 2025

·

A estadia foi de 1 noite

Beautiful old but refurbished hotel. Lovely clean room and comfy bed

Beautiful old but refurbished hotel. Lovely clean room and comfy bed

6

Mark

10 de nov. de 2023

·

A estadia foi de 1 noite

The hotel it self seemed nice but our room was very tired as if it could do with a refresh. The cleanliness wasn’t great, the TV was about 10 years old and the remote control didn’t work. We had to make the bed properly as the mattress protector was not put on correctly and was all rucked up under the bed sheet. The bath and shower left a lot to be desired with black mould a rusty overflow and it looked as if the recesses under the basin hadn’t been dusted for weeks.

The hotel it self seemed nice but our room was very tired as if it could do with a refresh. The cleanliness wasn’t great, the TV was about 10 years old and the remote control didn’t work. We had to make the bed properly as the mattress protector was not put on correctly and was all rucked up under the bed sheet. The bath and shower left a lot to be desired with black mould a rusty overflow and it looked as if the recesses under the basin hadn’t been dusted for weeks.

2

Adam

29 de set. de 2025

·

A estadia foi de 1 noite

Stayed overnight. Messaged beforehand about early check-in, was told multiple times that I would receive a response but never did. Was repeatedly bombarded with upgrade offers. When I checked in, my toilet had feces all over the outside of the bowl. I complained, was told someone would be sent immediately. I said that I was in a rush, and asked how long it would be. They did not come. I asked for a new room. Noone contacted me, so I went to reception and had to demand one. Huge waste of time. Musty rooms. Stay at the Moxy instead.

Stayed overnight. Messaged beforehand about early check-in, was told multiple times that I would receive a response but never did. Was repeatedly bombarded with upgrade offers. When I checked in, my toilet had feces all over the outside of the bowl. I complained, was told someone would be sent immediately. I said that I was in a rush, and asked how long it would be. They did not come. I asked for a new room. Noone contacted me, so I went to reception and had to demand one. Huge waste of time. Musty rooms. Stay at the Moxy instead.

6

Alan

27 de mai. de 2025

·

A estadia foi de 1 noite

Arrived early and while not expecting the room to be ready, I did expect to be able to check in and collect key later. Person on the desk was quite abrupt and rude about it. Got back to the hotel late - allocated room 1310. Windows were mouldy and there was quite a bit of mould in the shower too. Bed seemed to have a hole in the middle of the mattress. As we weee only there from 10pm it didn’t make sense to move rooms but others should be aware.

Arrived early and while not expecting the room to be ready, I did expect to be able to check in and collect key later. Person on the desk was quite abrupt and rude about it. Got back to the hotel late - allocated room 1310. Windows were mouldy and there was quite a bit of mould in the shower too. Bed seemed to have a hole in the middle of the mattress. As we weee only there from 10pm it didn’t make sense to move rooms but others should be aware.

10

Matt

1 de dez. de 2025

·

A estadia foi de 1 noite

Room very spacious and clean. Hotel clean in general

Room very spacious and clean. Hotel clean in general

10

T

23 de jun. de 2025

·

A estadia foi de 2 noites

Such a beautiful hotel, so clean and tidy, would definitely stay again.

Such a beautiful hotel, so clean and tidy, would definitely stay again.

10

Debbie

25 de set. de 2025

·

A estadia foi de 1 noite

Beautiful hotel in an excellent location. Friendly staff. Room was immaculate and stylish. Would definitely recommend.

Beautiful hotel in an excellent location. Friendly staff. Room was immaculate and stylish. Would definitely recommend.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Muitos quartos são espaçosos e confortáveis, com camas grandes, e algumas suítes oferecem banheira e chuveiro separados. Outros parecem antigos ou pequenos, sofrem com ruído de eventos ou da rua, apresentam problemas de controle de temperatura ou pequenos defeitos de manutenção.

Avaliações dos hóspedes relacionadas

8

Rebecca

24 de jul. de 2025

·

A estadia foi de 2 noites

They had a party in a function room below our bedroom, which no one told us about. The music and general noise was so loud. Took ages to get though to reception. Didn't finish until after 12.15

They had a party in a function room below our bedroom, which no one told us about. The music and general noise was so loud. Took ages to get though to reception. Didn't finish until after 12.15

6

Moira

15 de set. de 2025

·

A estadia foi de 3 noites

My husband and I were put in a room designed for one person. The bed was shoved against a wall and there was no bedside cabinet. Not great

My husband and I were put in a room designed for one person. The bed was shoved against a wall and there was no bedside cabinet. Not great

8

Perry

13 de abr. de 2025

·

A estadia foi de 2 noites

Good location, helpful and friendly staff. Rooms are in no way soundproof which coupled with creaky floors above the room,in the room and the corridors outside the room made for a restless stay.

Good location, helpful and friendly staff. Rooms are in no way soundproof which coupled with creaky floors above the room,in the room and the corridors outside the room made for a restless stay.

10

Antony

22 de mai. de 2023

·

A estadia foi de 1 noite

The suite was nicely presented and clean, would definitely visit again. Nice views of Chester from 7th floor.

The suite was nicely presented and clean, would definitely visit again. Nice views of Chester from 7th floor.

10

Dara

10 de ago. de 2025

·

A estadia foi de 2 noites

I love old railway hotels. Just better than what we get nowadays. Gorgeous room with great air conditioning.

I love old railway hotels. Just better than what we get nowadays. Gorgeous room with great air conditioning.

8

Lisa

4 de mai. de 2025

·

A estadia foi de 2 noites

Great location. Booked a standard double room. Room was a little far away from lift and still required some traversing of stairs. Beautifully referburbished room was a generous size. Wod have been nice if a bottle of water put in the room. Bathroom small, hor water in the sink barley worked. Drainage in bath very slow so when showering ankle deep in water. Mirro light didn't work. Room had all essentials youd expect. Plus mirror plug table postioned well to enable you to dry hair easily. Id book again

Great location. Booked a standard double room. Room was a little far away from lift and still required some traversing of stairs. Beautifully referburbished room was a generous size. Wod have been nice if a bottle of water put in the room. Bathroom small, hor water in the sink barley worked. Drainage in bath very slow so when showering ankle deep in water. Mirro light didn't work. Room had all essentials youd expect. Plus mirror plug table postioned well to enable you to dry hair easily. Id book again

8

Christopher

22 de set. de 2025

·

A estadia foi de 1 noite

First room allocated broken toilet. Second room ok, but very tired. Very old small TV. Light bulbs need replacing. Stunning bathroom. Good breakfast.

First room allocated broken toilet. Second room ok, but very tired. Very old small TV. Light bulbs need replacing. Stunning bathroom. Good breakfast.

8

IONA

15 de ago. de 2025

·

A estadia foi de 2 noites

Lovely hotel, very good location, right across from train station, 10 min walk to center of Chester. Room a very good size, bathroom had bath tub/shower, nice to supply kettle with coffee/tea. Option to open windows or have air conditioning. Bed's very comfortable. Would definately return!!!

Lovely hotel, very good location, right across from train station, 10 min walk to center of Chester. Room a very good size, bathroom had bath tub/shower, nice to supply kettle with coffee/tea. Option to open windows or have air conditioning. Bed's very comfortable. Would definately return!!!

10

Tom

22 de dez. de 2024

·

A estadia foi de 2 noites

Very impressed with this place. Very good location, the building itself is stunning, parking nearby which was £12.50 for 24 hrs, the hotel and room was very clean and tidy, very spacious room and comfortable bed. Kettle and coffee was provided as well as ironing board, iron, hair dryer, soaps etc. Air conditioned rooms and plenty of plug sockets. 5* all around, I plan to visit Chester again and I'll definitely stay here again

Very impressed with this place. Very good location, the building itself is stunning, parking nearby which was £12.50 for 24 hrs, the hotel and room was very clean and tidy, very spacious room and comfortable bed. Kettle and coffee was provided as well as ironing board, iron, hair dryer, soaps etc. Air conditioned rooms and plenty of plug sockets. 5* all around, I plan to visit Chester again and I'll definitely stay here again

10

Jane

3 de mar. de 2025

·

A estadia foi de 1 noite

Lovely large rooms with the addition of a deep bath and separate shower.

Lovely large rooms with the addition of a deep bath and separate shower.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

Os funcionários são frequentemente descritos como simpáticos, prestativos e profissionais. Relatos frequentes mencionam longas filas no check-in das 16h, grosseria ocasional ou respostas lentas e limitações de serviço durante eventos movimentados.

Avaliações dos hóspedes relacionadas

10

Patrick

15 de jul. de 2025

·

A estadia foi de 1 noite

Staff very professional,helpful &courteous.Ideal for travel be it by train,taxi or bus

Staff very professional,helpful &courteous.Ideal for travel be it by train,taxi or bus

8

Steven

30 de out. de 2025

·

A estadia foi de 2 noites

Room was great hotel was clean staff were ok only problem we had is at 7.15pm last night we could not get an evening meal in the restaurant as it was full which is fair enough how ever we could not get room service or any bar food as because of them being full in the restaurant they closed all other food orders at 7.15 pm, which meant we had to walk miles and eat out costing £88.00 where we could have spent that money in the hotel, it was such a shame as this is a really nice hotel we will not be staying again because of the food problems.

Room was great hotel was clean staff were ok only problem we had is at 7.15pm last night we could not get an evening meal in the restaurant as it was full which is fair enough how ever we could not get room service or any bar food as because of them being full in the restaurant they closed all other food orders at 7.15 pm, which meant we had to walk miles and eat out costing £88.00 where we could have spent that money in the hotel, it was such a shame as this is a really nice hotel we will not be staying again because of the food problems.

8

Graham

25 de nov. de 2025

·

A estadia foi de 1 noite

Great room and very friendly staff. Very comfortable bed.

Great room and very friendly staff. Very comfortable bed.

10

Douglas

9 de abr. de 2025

·

A estadia foi de 2 noites

Reception staff were particularly efficient and friendly

Reception staff were particularly efficient and friendly

8

Kieron

27 de jul. de 2025

·

A estadia foi de 2 noites

The room we stayed in was very warm and the air con did very little to combat this. The hotel gave us a WhatsApp number to contact if we had any problems, it took them almost five hours to respond.

The room we stayed in was very warm and the air con did very little to combat this. The hotel gave us a WhatsApp number to contact if we had any problems, it took them almost five hours to respond.

10

Julie

6 de ago. de 2025

·

A estadia foi de 2 noites

The property was full of character. Very spacious with several areas to relax inside and outside. The food was excellent on both breakfast and evening meal. The bedroom was spacious. Staff friendly and helpful.

The property was full of character. Very spacious with several areas to relax inside and outside. The food was excellent on both breakfast and evening meal. The bedroom was spacious. Staff friendly and helpful.

10

Anthony

24 de jul. de 2025

·

A estadia foi de 2 noites

The Queen Hotel, is excellent, the staff are very friendly, helpful and polite.

The Queen Hotel, is excellent, the staff are very friendly, helpful and polite.

8

Ralph

21 de ago. de 2025

·

A estadia foi de 2 noites

This is a Victorian era hotel that has been properly upgraded with modern amenities. It is directly across from the train station, which is extremely convenient and walking distance to attractions. The only downside is the check in time is 4:00 pm and there was a long line of people waiting for pre-booked rooms.

This is a Victorian era hotel that has been properly upgraded with modern amenities. It is directly across from the train station, which is extremely convenient and walking distance to attractions. The only downside is the check in time is 4:00 pm and there was a long line of people waiting for pre-booked rooms.

2

Michael

15 de dez. de 2024

·

A estadia foi de 1 noite

The staff were not welcoming at all but rude . The hotel was really busy and lots of Christmas party’s and people drunk not a place for my children was not informed of this . We wanted room service and was told we could not have as they were busy with a party of 400 people . Also was not informed before stay . We had payed for a room these at the party most of them not staying at the hotel . Was not a good place to sit with the kids at the bar as really really busy people everywhere. So we had to go up to the room with no food as was told could not do us any food until after 9pm . No good for the children. Also we was on the first floor and all we could hear was load music all night from the party below the room . Also not told about before we booked . And people were partying in rooms next to us very load until 4.30am . Hotel staff did not seem interested. Even on check out the guy did not ask how our stay was . The hole experience was very expensive and shocking from start to finish . Was a special surprise for my wife and was totally ruined . Also had to wait 40mins to check in at 4pm hole experience was shocking.

The staff were not welcoming at all but rude . The hotel was really busy and lots of Christmas party’s and people drunk not a place for my children was not informed of this . We wanted room service and was told we could not have as they were busy with a party of 400 people . Also was not informed before stay . We had payed for a room these at the party most of them not staying at the hotel . Was not a good place to sit with the kids at the bar as really really busy people everywhere. So we had to go up to the room with no food as was told could not do us any food until after 9pm . No good for the children. Also we was on the first floor and all we could hear was load music all night from the party below the room . Also not told about before we booked . And people were partying in rooms next to us very load until 4.30am . Hotel staff did not seem interested. Even on check out the guy did not ask how our stay was . The hole experience was very expensive and shocking from start to finish . Was a special surprise for my wife and was totally ruined . Also had to wait 40mins to check in at 4pm hole experience was shocking.

8

Amy

15 de fev. de 2025

·

A estadia foi de 1 noite

Lovely large room, clean and great value for money in a good location! Only niggle was that it took a long time to check in, we queued for 25/30 mins despite filling in the pre-check in form - would be great to have a quicker option for those who have completed that.

Lovely large room, clean and great value for money in a good location! Only niggle was that it took a long time to check in, we queued for 25/30 mins despite filling in the pre-check in form - would be great to have a quicker option for those who have completed that.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Excelente para viagens de trem, diretamente em frente à estação de Chester e a cerca de 10–15 minutos a pé do centro e das atrações, com fácil acesso a ônibus para o zoológico. Alguns hóspedes mencionam ruído da rua ou da estação em certos quartos.

Avaliações dos hóspedes relacionadas

10

Jim

26 de nov. de 2025

·

A estadia foi de 1 noite

A great one-night stay in a nice hotel, directly over the road to the train station and a 10minute walk into the lovely city centre. We received a warm welcome on arrival and a cheery check-out . the hotel is in good condition with a great little drinking garden. well impressed with both the hotel and city and will return again for a break when it becomes warmer.

A great one-night stay in a nice hotel, directly over the road to the train station and a 10minute walk into the lovely city centre. We received a warm welcome on arrival and a cheery check-out . the hotel is in good condition with a great little drinking garden. well impressed with both the hotel and city and will return again for a break when it becomes warmer.

10

Terri-lee

5 de jul. de 2024

·

A estadia foi de 5 noites

The queen was a great central place to base your self. With the train across the road it was so easy to do day trips out of Chester.

The queen was a great central place to base your self. With the train across the road it was so easy to do day trips out of Chester.

10

Jay

23 de out. de 2023

·

A estadia foi de 2 noites

The Queen at Chester is a classic Victorian railway hotel. Full marks for preserving the features and atmosphere of that kind of hotel - bonus marks for preserving the arch through which vehicles reach what is now the parking lot - it reads “Carriages and Post Horses for Hire”. That area used to be the stables. Key elements (bathrooms and the restaurant) have been modernized. The self-serve Breakfast is all you could wish for in terms of choice. The location right opposite the (Victorian) railway station is perfect. The walk into the historic centre of Chester is about 15 minutes. The plumbing in my bathroom (the shower) needed attention. Overall, I liked the Queen very much and for the convenience to a railway traveller it cannot be beaten.

The Queen at Chester is a classic Victorian railway hotel. Full marks for preserving the features and atmosphere of that kind of hotel - bonus marks for preserving the arch through which vehicles reach what is now the parking lot - it reads “Carriages and Post Horses for Hire”. That area used to be the stables. Key elements (bathrooms and the restaurant) have been modernized. The self-serve Breakfast is all you could wish for in terms of choice. The location right opposite the (Victorian) railway station is perfect. The walk into the historic centre of Chester is about 15 minutes. The plumbing in my bathroom (the shower) needed attention. Overall, I liked the Queen very much and for the convenience to a railway traveller it cannot be beaten.

10

Heather

3 de out. de 2024

·

A estadia foi de 1 noite

Great location, close to the train station, walkable distance from shopping, parks and restaurants. Great buffet breakfast! We loved it so much we had an open night on our stay so came back for another night before moving on to Northern Ireland. Staff were accommodating, friendly and suggested a great pub down the road on the river for a late night dinner and gave us a couple complimentary drink vouchers for one of our nights!

Great location, close to the train station, walkable distance from shopping, parks and restaurants. Great buffet breakfast! We loved it so much we had an open night on our stay so came back for another night before moving on to Northern Ireland. Staff were accommodating, friendly and suggested a great pub down the road on the river for a late night dinner and gave us a couple complimentary drink vouchers for one of our nights!

8

Frank

8 de jul. de 2023

·

A estadia foi de 2 noites

Perfect location if you are arriving by train.

Perfect location if you are arriving by train.

8

IONA

15 de ago. de 2025

·

A estadia foi de 2 noites

Lovely hotel, very good location, right across from train station, 10 min walk to center of Chester. Room a very good size, bathroom had bath tub/shower, nice to supply kettle with coffee/tea. Option to open windows or have air conditioning. Bed's very comfortable. Would definately return!!!

Lovely hotel, very good location, right across from train station, 10 min walk to center of Chester. Room a very good size, bathroom had bath tub/shower, nice to supply kettle with coffee/tea. Option to open windows or have air conditioning. Bed's very comfortable. Would definately return!!!

8

Amy

17 de jul. de 2025

·

A estadia foi de 1 noite

Great hotel in great location close to the station and a short walk to city centre. Would recommend.

Great hotel in great location close to the station and a short walk to city centre. Would recommend.

8

Ralph

21 de ago. de 2025

·

A estadia foi de 2 noites

This is a Victorian era hotel that has been properly upgraded with modern amenities. It is directly across from the train station, which is extremely convenient and walking distance to attractions. The only downside is the check in time is 4:00 pm and there was a long line of people waiting for pre-booked rooms.

This is a Victorian era hotel that has been properly upgraded with modern amenities. It is directly across from the train station, which is extremely convenient and walking distance to attractions. The only downside is the check in time is 4:00 pm and there was a long line of people waiting for pre-booked rooms.

8

Jonathan

11 de jan. de 2024

·

A estadia foi de 3 noites

This is a large hotel in an excellent location for the train station. It is 0.5 miles from the city centre. It has parking, but for a fee (£12 per night). Our room was on the 3rd floor and was large, clean and comfortable. We used the stairs but the lift is very small, so may be a problem for less mobile guests. The breakfast was very good, although we were surprised to see dogs allowed in the restaurant area. The hotel displays a lot of history, which was interesting to see and read about. There are some parts in need of a little TLC, but overall the hotel was very good value for money.

This is a large hotel in an excellent location for the train station. It is 0.5 miles from the city centre. It has parking, but for a fee (£12 per night). Our room was on the 3rd floor and was large, clean and comfortable. We used the stairs but the lift is very small, so may be a problem for less mobile guests. The breakfast was very good, although we were surprised to see dogs allowed in the restaurant area. The hotel displays a lot of history, which was interesting to see and read about. There are some parts in need of a little TLC, but overall the hotel was very good value for money.

8

Angela

31 de ago. de 2025

·

A estadia foi de 1 noite

A very enjoyable stay , great location for the station and close to town and races . Breakfast was very good, lots of variety and fresh food.

A very enjoyable stay , great location for the station and close to town and races . Breakfast was very good, lots of variety and fresh food.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã é amplamente elogiado pela variedade e qualidade, e muitos apreciaram as refeições, o chá da tarde e a boa acomodação de dietas especiais. Os pontos negativos incluem itens ocasionais mornos ou medíocres, preços mais altos, longas esperas e a impossibilidade de fazer pedidos quando o restaurante está cheio.

Avaliações dos hóspedes relacionadas

8

Dave

26 de out. de 2025

·

A estadia foi de 2 noites

Breakfast expensive

Breakfast expensive

8

NEIL

29 de mai. de 2025

·

A estadia foi de 1 noite

The traditional decor was beautiful. However, we waited over an hour for a bar snack and in the end got a full refund and the lift broke down and we were on the second floor. But the staircase was out of this world. The Staff were lovely and friendly and the Hotel was clean and tidy. Very convenient location, right opposite the Train station.

The traditional decor was beautiful. However, we waited over an hour for a bar snack and in the end got a full refund and the lift broke down and we were on the second floor. But the staircase was out of this world. The Staff were lovely and friendly and the Hotel was clean and tidy. Very convenient location, right opposite the Train station.

8

Steven

30 de out. de 2025

·

A estadia foi de 2 noites

Room was great hotel was clean staff were ok only problem we had is at 7.15pm last night we could not get an evening meal in the restaurant as it was full which is fair enough how ever we could not get room service or any bar food as because of them being full in the restaurant they closed all other food orders at 7.15 pm, which meant we had to walk miles and eat out costing £88.00 where we could have spent that money in the hotel, it was such a shame as this is a really nice hotel we will not be staying again because of the food problems.

Room was great hotel was clean staff were ok only problem we had is at 7.15pm last night we could not get an evening meal in the restaurant as it was full which is fair enough how ever we could not get room service or any bar food as because of them being full in the restaurant they closed all other food orders at 7.15 pm, which meant we had to walk miles and eat out costing £88.00 where we could have spent that money in the hotel, it was such a shame as this is a really nice hotel we will not be staying again because of the food problems.

6

Phil

28 de jul. de 2024

·

A estadia foi de 1 noite

Reception staff were super efficient and helpful on arrival however issues arose when we asked for a cup of tea in the bar area at night (10.30pm). We were informed we couldn’t have tea because the coffee machine had been cleaned. Another guest was told she couldn’t have a coffee at the same time. We asked to speak to a duty manager and were told no one was available. We are so disappointed, we’ve stayed on numerous occasion but never experienced shoddy service before. The staff in the bar didn’t want to be there. They had time to make cocktails but not tea/coffee which take less time.

Reception staff were super efficient and helpful on arrival however issues arose when we asked for a cup of tea in the bar area at night (10.30pm). We were informed we couldn’t have tea because the coffee machine had been cleaned. Another guest was told she couldn’t have a coffee at the same time. We asked to speak to a duty manager and were told no one was available. We are so disappointed, we’ve stayed on numerous occasion but never experienced shoddy service before. The staff in the bar didn’t want to be there. They had time to make cocktails but not tea/coffee which take less time.

10

Dawn

27 de out. de 2025

·

A estadia foi de 3 noites

There was a good choice for breakfast but the cooked items were not hot. The bar staff were great. I loved the bathroom with the separate bath and shower.

There was a good choice for breakfast but the cooked items were not hot. The bar staff were great. I loved the bathroom with the separate bath and shower.

10

Gary

1 de set. de 2025

·

A estadia foi de 2 noites

Fabulous hotel, just located opposite the train station. We stayed for two nights 2 adults and four children. We visited the zoo and the bus stop is just over the road from the hotel which is convenient with four children. Catered well for our 11 year-old coeliac grandson. Staff really friendly and rooms lovely and comfortable. Had a great stay and wouldn’t hesitate to stay again if visiting Chester.

Fabulous hotel, just located opposite the train station. We stayed for two nights 2 adults and four children. We visited the zoo and the bus stop is just over the road from the hotel which is convenient with four children. Catered well for our 11 year-old coeliac grandson. Staff really friendly and rooms lovely and comfortable. Had a great stay and wouldn’t hesitate to stay again if visiting Chester.

10

Sam

17 de jul. de 2025

·

A estadia foi de 2 noites

Breakfast was brilliant. The room was great. The courtyard was a splendid place to sit and relax

Breakfast was brilliant. The room was great. The courtyard was a splendid place to sit and relax

8

Rachel

14 de jul. de 2025

·

A estadia foi de 1 noite

Great location. Parking a little pricey. Staff really attentive and helpful. Especially when air con went a bit made. Was sorted within seconds using their what’s app contacts. We also had afternoon tea - that was delish and just the right portion sizes. Room was clean although some areas would benefit with a bit of tlc. It was fine for me for one nights. I would have prepared nice coffee bags - I I usually carry my own but forgot. And water and biscuit may have been a nice touch but again I got a really good deal so can’t complain. However these are what you would expect in a 4* had you paid full price. Had a lovely night away. Nice treat on a Sunday night

Great location. Parking a little pricey. Staff really attentive and helpful. Especially when air con went a bit made. Was sorted within seconds using their what’s app contacts. We also had afternoon tea - that was delish and just the right portion sizes. Room was clean although some areas would benefit with a bit of tlc. It was fine for me for one nights. I would have prepared nice coffee bags - I I usually carry my own but forgot. And water and biscuit may have been a nice touch but again I got a really good deal so can’t complain. However these are what you would expect in a 4* had you paid full price. Had a lovely night away. Nice treat on a Sunday night

8

Angela

31 de ago. de 2025

·

A estadia foi de 1 noite

A very enjoyable stay , great location for the station and close to town and races . Breakfast was very good, lots of variety and fresh food.

A very enjoyable stay , great location for the station and close to town and races . Breakfast was very good, lots of variety and fresh food.

10

Jeremy

28 de mai. de 2024

·

A estadia foi de 4 noites

Good room, good food in restaurant and convenient for railway station.

Good room, good food in restaurant and convenient for railway station.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Ricardo

10 de jan. de 2026

·

A estadia foi de 2 noites

Não tomei cafe da manha

Não tomei cafe da manha

8

Ceri

20 de jul. de 2026

·

A estadia foi de 1 noite

Location is close to the train station and walking distance to the city centre. Handy car park at the back. Bar and restaurant area has been decorated to a high standard. Room was clean and spacious. Bathroom could be updated - the bath had a yellow stain all around but the shower was ok.

Location is close to the train station and walking distance to the city centre. Handy car park at the back. Bar and restaurant area has been decorated to a high standard. Room was clean and spacious. Bathroom could be updated - the bath had a yellow stain all around but the shower was ok.

10

SALLY

19 de jul. de 2026

·

A estadia foi de 1 noite

Another excellent stay at the Queens Chester. Always spotlessly clean. Breakfast excellent choice staff pleasant and helpful

Another excellent stay at the Queens Chester. Always spotlessly clean. Breakfast excellent choice staff pleasant and helpful

10

Paul

17 de jul. de 2026

·

A estadia foi de 1 noite

Lovely old quaint hotel. Very grande with exceptional Aircon in this heat. Didn't have the breakfast but had lovely old rooms to eat in. Would definitely stay again

Lovely old quaint hotel. Very grande with exceptional Aircon in this heat. Didn't have the breakfast but had lovely old rooms to eat in. Would definitely stay again

10

Lorraine

16 de jul. de 2026

·

A estadia foi de 1 noite

Lovely air conditioned room, staff couldn’t be more helpful. Comfy bed. Lovely stay - thank you

Lovely air conditioned room, staff couldn’t be more helpful. Comfy bed. Lovely stay - thank you

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 14:00 a 23:59

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Considering this hotel for your Chester (Inglaterra) trip?

Qual é o valor médio das tarifas de quarto no The Queen at Chester Hotel, BW Premier Collection em Chester?

Nos próximos 60–90 dias, as tarifas de quarto no The Queen at Chester Hotel, BW Premier Collection em Chester situam-se normalmente em torno de US$ 113 por noite para dois hóspedes, variando de US$ 90 a US$ 194 em datas de pico.

Qual é a altura mais calma para visitar o The Queen at Chester Hotel, BW Premier Collection em Chester?

O The Queen at Chester Hotel, BW Premier Collection em Chester está mais concorrido em setembro e mais calmo em abril, pelo que o início do outono é a altura de maior atividade, enquanto abril oferece multidões mais calmas e maior disponibilidade.

Qual é o mês mais barato para ficar no The Queen at Chester Hotel, BW Premier Collection em Chester?

Janeiro é o mês mais barato para ficar no The Queen at Chester Hotel, BW Premier Collection em Chester, com uma média de US$ 91 por noite; dezembro é o mês mais caro, com US$ 141. As tarifas baixas de janeiro acontecem mesmo quando abril é o mês mais calmo em termos de multidões.

Como se comparam os preços do The Queen at Chester Hotel, BW Premier Collection com os de outros hotéis em Chester?

O The Queen at Chester Hotel, BW Premier Collection é mais barato do que 13 de 18 hotéis comparáveis nas proximidades, com uma mediana típica de US$ 107 por noite, em comparação com cerca de US$ 118 para outros hotéis em Chester.

Como é que o preço por noite em The Queen at Chester Hotel - Handwritten Collection em Chester (Inglaterra) se compara com as últimas semanas?

O preço atual no The Queen at Chester Hotel - Handwritten Collection em Chester (Inglaterra) é US$ 130 por noite para dois hóspedes, o que é elevado para este hotel: cerca de 15% acima da sua média US$ 114 nos últimos 60 dias. A maioria das noites nesse período situou-se entre US$ 71 e US$ 250.

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4 $127	5 $155
6 $94	7 $110	8 $130	9 $130	10 $100	11 $201	12 $230
13 $80	14 $90	15 $113	16 $129	17 $87	18 $115	19 $246
20 $76	21 $80	22 $141	23 $132	24 $95	25 $95	26 $161
27 $76	28 $95	29 $114	30 $132

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito e cartões de débito; não se aceita numerário
O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança, kit de primeiros socorros e grades de segurança nas janelas.
Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.

O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
O alojamento aceita animais de estimação apenas em quartos específicos e aplica outras restrições aos mesmos. Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva.
Não é necessário automóvel para aceder ao alojamento.
O alojamento disponibiliza check-in sem contacto e check-out sem contacto.

Tarifa de pequeno-almoço takeaway: 16.95 GBP por pessoa (valor aproximado)
Tarifa de estacionamento descoberto sem assistência: 13 GBP por noite
Será cobrada uma tarifa relativa à estadia de animais de estimação
Os animais de serviço estão isentos de taxas
Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
Berço: 15.0 GBP por noite
Cama desdobrável: 30.0 GBP por noite

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.