Name: Crewe Hall Hotel & Spa - Cheshire
Address: Weston Road, Weston y Crewe Green, Cheshire (condado), GB
Price range: 100 US$–485 US$ per night
Rating: 8.28

Opiniones de los huéspedes

En el Crewe Hall Hotel & Spa - Cheshire, los huéspedes elogian el imponente edificio histórico, sus hermosos terrenos y la popular piscina, spa y gimnasio, así como el personal amable, aunque las habitaciones varían entre las encantadoras habitaciones de la antigua mansión y una ala moderna más básica.

La comida suele ser agradable, pero el servicio de desayuno y la brasserie a veces puede ser caótico o lento, con menús limitados o disponibilidad reducida en ocasiones; reservar la cena con antelación es útil. Algunos huéspedes informan de problemas con el control de temperatura, pequeños problemas de mantenimiento y ocasionales fallos de limpieza, y no hay cargadores para vehículos eléctricos. Puede esperar un carácter llamativo y unas sólidas instalaciones de ocio, con un servicio y estilos de habitación variables.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las instalaciones de ocio (piscina, spa, gimnasio, sauna/vapor/jacuzzi) son elogiadas con frecuencia y generalmente están limpias. Hay mucho espacio para aparcar, pero no hay cargadores para vehículos eléctricos.

Reseñas de huéspedes relacionadas

10

Heather Elizabeth

22 feb 2025

·

Se alojó 2 noches

The venue is in a beautiful historic building. The facilities are great including a pool with sauna, steam room and jacuzzi. The rooms had massive comfy beds and were cleaned daily with plenty of towels and extra tea, coffee and biscuits. My only quibble is that the rooms didn’t have internet tvs.

10

Andy

1 jul 2025

·

Se alojó 1 noche

Great place.... overnight single week day stop over due to train cancellation.... Good service....rooms good all be it random numbering and quite a walk from the hotel reception.... Tried the Restaurant.... very reasonable... seemed quiet on a week night although told or was busy... Recommend the pool.. never tried the spa.... will be back if ever stuck in Crewe again... Room was serviced by a lovely girl..... Kate T.... Everything was as it should be...

8

Mark

18 ago 2024

·

Se alojó 1 noche

It was fine but not exceptional. Pool restrictions for children guests are unfair.

10

Magda

18 jun 2025

·

Se alojó 1 noche

Breakfast was excellent, very comfortable bed, pool facilities were nice, quiet and clean, the shower in the room fluctuated in temperature and there were limited vegan options at the resturant (would love to see simple tomato pasta on the menu) but otherwise an excellent stay

10

Amy

19 abr 2025

·

Se alojó 1 noche

Hotel and room was lovely. Would have appreciated electric car charging

10

Andrew

9 jun 2025

·

Se alojó 2 noches

A beautiful venue with great amenities, taken advantage of the gym and spa area as well as the bar. Great night sleep and perfect for proximity to a wedding i attended. Did have an issue with the key cards needing to be reset , but this was minor and didnt create any issue. Breakfast buffet was really top notch too.

6

Ian

2 mar 2024

·

Se alojó 2 noches

By definition, the experience was "mixed". Let's start with the good points: ~ first impressions - amazing - what a spectacular looking building ~ the manager on duty was very helpful - and kept the pool area open for us post its closing time of 6pm - as we arrived at 5:45pm, and had no idea that the pool was going to be closed at 6pm ~ staff were generally very friendly ~ breakfast was really good - and the kitchen made scrambled eggs especially for us ~ the interior of the old building is amazing, and most unusual Now for the not so good bits: ~ the new part of the hotel looks like a 60s comprehensive school - and couldn't be more different from the old part. The architect should be ..... ~ the "quad" between the new wing and the (also new) spa looks like a prison yard (how about some flowers? or a fountain?) the contrast from the old part of the hotel is astonishing, but not in a good way ~ despite having many rooms, and dozens of car parking spaces, there was not even ONE charger for an electric car. in 2024 this is outrageous. Of course, you could blame the authorities for not making it mandatory - but what are the management thinking? ~ the room (in the new part) was very dusty, and parts of the paintwork (eg the bathroom were scratched and broken looking) Thus - a "mixed" experience overall....

10

Mike

6 oct 2025

·

Se alojó 1 noche

Food was great, staff professional and attentive. Room was perfect and we enjoyed both the pool and the gym, not something we normally use!

8

Trevor

19 feb 2023

·

Se alojó 1 noche

The property & room was very good. expected the pool facilities to be a bit bigger.

8

Carianne

29 sept 2025

·

Se alojó 1 noche

helpful staff, nice spa facilities.

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Limpieza

Muchas reseñas mencionan habitaciones impecables y zonas bien cuidadas, pero hay inconsistencias recurrentes con habitaciones polvorientas o sucias y humedad u objetos rotos ocasionales.

Reseñas de huéspedes relacionadas

8

tracy

2 ene 2024

·

Se alojó 2 noches

We arrived earlier than check in time but the receptionist was lovely and gave us 2 rooms there and then. We had a ground floor room as we had a dog, the room was dated and the voile curtain was slightly mouldy at the bottom but our daughters room was far better on the 1st floor. We had lunch in the Brasserie, unfortunately, it really wasn't very good. We used the spa and had treatments, this was very clean and lovely. Breakfast was very busy as expected but fine overall. The staff were all very friendly and attentive. Close to some very lovely old inns which allow dogs.

10

Iris

24 nov 2025

·

Se alojó 1 noche

The hotel is in a beautiful setting super clean and staff very helpful.

10

Peter

3 jun 2025

·

Se alojó 1 noche

Fantastic old building, well maintained, clean.

4

Stuart

28 dic 2022

·

Se alojó 1 noche

Nice main building but the west wing is very old, broken towel drying and a bit dirty.

10

Marie

9 nov 2025

·

Se alojó 2 noches

Spotless room nice staff and great food.

10

Mohammed

19 ago 2025

·

Se alojó 1 noche

The hotel was spotless and very comfortable, with welcoming staff and a relaxing atmosphere. The spa facilities were excellent and made the stay even more enjoyable. I would definitely recommend it for anyone looking for a restful getaway.

10

Marie

30 oct 2025

·

Se alojó 1 noche

Spotless room. Very comfortable. Lively professional reception and housekeepingbstaff.

6

Ian

2 mar 2024

·

Se alojó 2 noches

By definition, the experience was "mixed". Let's start with the good points: ~ first impressions - amazing - what a spectacular looking building ~ the manager on duty was very helpful - and kept the pool area open for us post its closing time of 6pm - as we arrived at 5:45pm, and had no idea that the pool was going to be closed at 6pm ~ staff were generally very friendly ~ breakfast was really good - and the kitchen made scrambled eggs especially for us ~ the interior of the old building is amazing, and most unusual Now for the not so good bits: ~ the new part of the hotel looks like a 60s comprehensive school - and couldn't be more different from the old part. The architect should be ..... ~ the "quad" between the new wing and the (also new) spa looks like a prison yard (how about some flowers? or a fountain?) the contrast from the old part of the hotel is astonishing, but not in a good way ~ despite having many rooms, and dozens of car parking spaces, there was not even ONE charger for an electric car. in 2024 this is outrageous. Of course, you could blame the authorities for not making it mandatory - but what are the management thinking? ~ the room (in the new part) was very dusty, and parts of the paintwork (eg the bathroom were scratched and broken looking) Thus - a "mixed" experience overall....

4

Elizabeth

3 abr 2023

·

Se alojó 1 noche

Sticky drink glass marks on most of the furniture and had to go down to reception to tell and get some wet wipes to clean myself, and the room was quiet dusty, otherwise quiet good, but a disappointing anniversary. E.C

2

Dawn

17 sept 2024

·

Se alojó 2 noches

The only reason I am able to give any stars to this is because of the staff. Very friendly. There was so many issues in this hotel that it's shocking they consider themselves to be luxurious. We were very excited to stay here, as the photos looked beautiful online. They had impressive Celiac/Gluten Free options on their website and it looked promising. We also had a dog and thought it would be great to stay here with him. On arrival, we were treated very kindly and friendly, explained about breakfast times, where the pool was, where our room was etc and it all seemed like we were off to a great start. The room at a glance looked beautiful, and the bed was comfortable and clean. Upon further inspection there was some horrors, I'll leave my photos attached to explain more. I don't expect 5 star experiences everywhere I go, but for the price of this stay it was extremely disappointing and I feel we would have had a better experience in the travel lodge down the road. The grounds of the hotel itself are beautiful, however the room we stayed in (4013) was grubby, and actually filthy. A steam clean and a good scrub along with some maintenance would go a long way here. The breakfast was absolutely terrible for myself being Celiac. I asked about what I could eat when arriving to breakfast, in the "green" time frame and it wasn't busy. They had no gluten free bread left. And the buffet had cross contamination, nothing was safe for me to eat. Please don't stay here.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones de la mansión histórica tienen carácter y a menudo son espaciosas, mientras que la ala más nueva parece más básica y anticuada. El confort varía con problemas recurrentes de control de temperatura y ruidos o peculiaridades de distribución ocasionales; sin embargo, muchos consideran que las camas son cómodas.

Reseñas de huéspedes relacionadas

6

Scott

2 may 2023

·

Se alojó 2 noches

Purchased a King room in the modern wing. On arrival, went to our room in the old part of the hotel which was not what we booked. By the way this is very poorly sign posted and lots of small stairs and doors to navigate. Took a while to fined. Rang reception and was told this was an upgrade. After a very long conversion/debate about it being an upgrade (which I disagreed with) they spoke to management and agreed to move us to the room we booked. The old room was a feature room but was tired, creaky floorboards, small ish, had a standard double and a room divider which you could see over and has mould on the coving the other side. The room we booked was modern, clean, larger and had a king bed (like we booked). We stayed for 2 days and when they cleaned the room they made the bed only I think. Used mugs stayed in same place, coffees area not cleaned or replenished. Breakfast was fine. Grounds need some TLC and not kept well near the modern block. Key card stopped working on the second day and had to go to reception to sort out. Overall a bit disappointing to be honest.

8

Benjamin

11 oct 2024

·

Se alojó 1 noche

Lovely hotel and room, was a bit cold though and not entirely obvious as to how to warm it up, duvets fairly thin so maybe rooms should be kept warm?

6

Victoria

10 feb 2025

·

Se alojó 1 noche

The modern wing is very basic and feels like a premier inn. The original period property is very lovely and interesting though.

10

Paul

12 ago 2025

·

Se alojó 1 noche

They weren't kidding when they said you need to book the brasserie. They were kidding saying you could eat at the bar (per website) or at the White Lion (staff suggestion). Only to 4pm and 7pm respectively. Two huge double comfortable beds.

8

Kristen

24 may 2024

·

Se alojó 1 noche

Beautiful building. We had a modern double booked but they offered us an upgrade to a king in the main hall. The room was incredibly spacious, a gorgeous bathroom with a deep tub, and a complimentary drinks fridge. Even tho the bed was a bit dated (2 twins pushed together as a king & a strangely lumpy mattress pad, it was a comfortable sleep. It’s a very quiet part of the Hall so neighbours aren’t an issue. The bathroom is incredible (it does need some ventilation), a separate double sized shower, Victorian tiling, vaulted ceiling with stained glass windows in the ceiling above a full length tub. It took a while for the room to warm up but that’s only because it was late May and a cold front had dropped temps down to March temps and I think the boilers for that wing had been turned off for the season. We notified the front desk and by the time we were back after the spa and dinner they were ticking on. The spa facilities perfect for some relaxing. Dry sauna, steam, ice sink, jacuzzi & pool. It has a chapel for meditation and prayer that was built in the 1600s. I found the evening visiting more serene bc they had flood lights on in the morning.

6

Graham

11 feb 2025

·

Se alojó 2 noches

Constant noise during night from storeroom housing boiler near my room was annoying.

10

E

5 mar 2024

·

Se alojó 2 noches

Good hotel, rooms are good size, with separate bath and shower! Stayed a few times, no complaints.

6

Tushar

10 jun 2025

·

Se alojó 3 noches

The buildings, the exteriors are great and maintained very well. However when it comes to the rooms and value for money its highly overpriced. The staff is great and very helpful. Breakfast is very basic but expected a lot more when you pay so much for a stay. The hot food section was strictly ok and I have had much better breakfast in hotels much cheaper than these. Room is good and spacious but there is no AC. They provide a fan which is of no use as there its not powerful at all and the nearest plug point is far off the bed. Keeping the windows open doesn't help either. Poor mattresses, we could literally feel the springs on the surface of the mattress. No plug points near the bed sides either, which is quite common in rooms these days. The only good thing was the dinner at the Brasserie which was great but we had to pay for it separately, so I won't consider it a positive in the review. Overall the stay wasn't convenient at all. Paying almost 150£ per night with all the above things makes it waste of money.

8

Kristen

24 may 2024

·

Se alojó 1 noche

Beautiful building. We had a modern double booked but they offered us an upgrade to a king in the main hall. The room was incredibly spacious, a gorgeous bathroom with a deep tub, and a complimentary drinks fridge (yes, it included beer & wine!). Even tho the bed was a bit dated (2 twins pushed together as a king & a strangely lumpy mattress pad that has no business still being utilised), both my husband and I slept like logs. It’s a very quiet part of the Hall so neighbours aren’t an issue. The bathroom is incredible (it does need some ventilation), a separate double sized shower, Victorian tiling, vaulted ceiling with stained glass windows in the ceiling above a full length tub. It took a while for the room to warm up but that’s only because it was late May and a cold front had dropped temps down to March temps and I think the boilers for that wing had been turned off for the season. We notified the front desk and by the time we were back after the spa and dinner they were ticking on. The spa facilities perfect for some relaxing. Dry sauna, steam, ice sink, jacuzzi & pool. It has a chapel for meditation and prayer that was built in the 1600s. I found the evening visiting more serene bc they had flood lights on in the morning. Husband and I are going to make this a monthly mental health reset stay.

4

David

8 ene 2025

·

Se alojó 1 noche

Rooms extremely outdated and the bed was the worst I’ve ever slept in.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es descrito con frecuencia como amable, acogedor y profesional, con equipos de recepción serviciales. Sin embargo, el servicio puede ser inconsistente, especialmente en el desayuno y en la brasserie, con registros de entrada ocasionalmente lentos y una organización deficiente.

Reseñas de huéspedes relacionadas

10

Brett

22 dic 2025

·

Se alojó 1 noche

Staff

4

Chris

29 jun 2025

·

Se alojó 1 noche

Beautiful property. Checkin/checkout experience spoiled the whole stay. Such a shame. Better staff training to directly acknowledge and admit mistakes will improve the customer experience.

2

Briege

22 oct 2023

·

Se alojó 1 noche

Awful experience. Restaurant service a appalling, none of the staff have any interest. Food is average at best. Complaints were acknowledged and ignored.

6

Peter

27 mar 2024

·

Se alojó 1 noche

Very slow check in Initial room had no working heating Took ages to come and check Then couldn’t fix, so they eventually upgraded me.

6

Stuart

1 jul 2025

·

Se alojó 1 noche

Lovely hotel, but all staff need some training on customer service - i constantly felt i was a hassle to them Evening meal was good, but breakfast buffet was very poor with luke warm sausages and cold bacon. Had a meeting in the hotel and returned to Brasserie for Lunch to faced with another buffet and was faced with cold chips and luke warm sausages (saved by hot gravy)

8

John

16 oct 2023

·

Se alojó 1 noche

We were only staying for one night to see a show in Crewe so didn't spend a lot of time at the hotel. The room was nice, bed very comfortable. There wasn't a lot of room for other furniture so hard to be critical about that. Nice bathroom, good toiletries. When we came back from the show we had a drink in the Terrace Bar, which was fine. Service was excellent and the drink selection was good although the wine choice, by the glass, was a little limited. The only meal we had was breakfast. The staff were brilliant despite being under a lot of pressure from the large number of guests needing attention. All smiles and very helpful. The food was standard hotel fare and everything was available, sometimes with a short wait but as stated the staff were clearly short-handed but coping admirably.

10

Malcolm

3 mar 2025

·

Se alojó 1 noche

Reception staff very professional and friendly . Good breakfast , Good leisure facilities , Good variety of room choices would definitely recommend staying at this hotel .

10

edel

18 feb 2025

·

Se alojó 1 noche

A wonderful place to stay with great staff

10

Mike

6 oct 2025

·

Se alojó 1 noche

Food was great, staff professional and attentive. Room was perfect and we enjoyed both the pool and the gym, not something we normally use!

10

Paul

3 dic 2023

·

Se alojó 1 noche

Quick & efficient check in. Friendly and professional. Really impressed- festive and fancy!

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Ubicación

Ubicado en unos hermosos terrenos con fácil aparcamiento y un ambiente tranquilo y campestre, y cómodo para la zona de Crewe.

Reseñas de huéspedes relacionadas

10

Karen

5 ago 2023

·

Se alojó 2 noches

Friendly staff and lovely setting

10

Marie

27 nov 2023

·

Se alojó 4 noches

A lovely Cheshire property in the country. A great place to relax or visit the local villages.

10

Verity

23 mar 2025

·

Se alojó 1 noche

Absolutely stunning building in lovely location. The old part of the hotel is amazing

10

Paul

18 mar 2025

·

Se alojó 3 noches

Easy parking, lovely clean hotel with lots of amenities

10

Marie

27 oct 2025

·

Se alojó 3 noches

Nice country location. Rooms clean, quiet pleasant and helpful reception staff. Grounds delightful and plenty of onsite parking.

10

Iain

10 ago 2025

·

Se alojó 2 noches

We thoroughly enjoyed our stay at Crewe Hall Hotel and would happily return again if we have reason to stay near Crewe in the future. The building and grounds are impressive and there's plenty of parking. The buffet breakfast was very good and thanks largely to a wedding reception taking place at the same time as our stay, we were upgraded at no additional cost to a lovely room in the main building.

10

Mamatha

15 jul 2024

·

Se alojó 1 noche

Convenient location

10

Paul

13 ago 2025

·

Se alojó 2 noches

Loved the whole experience! The grounds are epic.

10

Ian

12 jul 2024

·

Se alojó 7 noches

Very friendly team. Good location

10

steven

9 feb 2024

·

Se alojó 1 noche

Excellent hotel great parking and very quiet

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Comida

A muchos les gustó la cena y el desayuno, pero las opiniones son inconsistentes: el desayuno puede ser caótico o tibio, y el servicio de la brasserie puede ser lento. Los menús pueden parecer limitados, los precios pueden parecer altos y es recomendable reservar la cena; las opciones veganas y sin gluten decepcionaron a algunos huéspedes.

Reseñas de huéspedes relacionadas

6

Neville

1 oct 2025

·

Se alojó 1 noche

No room service after 10pm No bar food No staff to bring dental pack to room It’s expensive for mediocrity The grandeur is not matched by the level of service The restaurant food was delicious

8

Mary Amelia

26 abr 2025

·

Se alojó 2 noches

Hotel was fantastic and the bedrooms and spa were both excellent. The only negative was the breakfast which was cold and very disorganised as they kept running out of things. Other than the breakfast it was a perfect break

4

Dave

5 sept 2024

·

Se alojó 1 noche

Hotel was impressive, check in staff were brilliant, gym and spa staff lovely. Brasserie really poor, waited an age to be served, had to ask for a glass of water twice before getting one. Chicken Caesar Salad advertised with anchovies, there were none and the croutons were soggy. Left a very bad impression overall for £20…

10

Paul

12 ago 2025

·

Se alojó 1 noche

They weren't kidding when they said you need to book the brasserie. They were kidding saying you could eat at the bar (per website) or at the White Lion (staff suggestion). Only to 4pm and 7pm respectively. Two huge double comfortable beds.

6

Stuart

1 jul 2025

·

Se alojó 1 noche

Lovely hotel, but all staff need some training on customer service - i constantly felt i was a hassle to them Evening meal was good, but breakfast buffet was very poor with luke warm sausages and cold bacon. Had a meeting in the hotel and returned to Brasserie for Lunch to faced with another buffet and was faced with cold chips and luke warm sausages (saved by hot gravy)

6

Tushar

10 jun 2025

·

Se alojó 3 noches

The buildings, the exteriors are great and maintained very well. However when it comes to the rooms and value for money its highly overpriced. The staff is great and very helpful. Breakfast is very basic but expected a lot more when you pay so much for a stay. The hot food section was strictly ok and I have had much better breakfast in hotels much cheaper than these. Room is good and spacious but there is no AC. They provide a fan which is of no use as there its not powerful at all and the nearest plug point is far off the bed. Keeping the windows open doesn't help either. Poor mattresses, we could literally feel the springs on the surface of the mattress. No plug points near the bed sides either, which is quite common in rooms these days. The only good thing was the dinner at the Brasserie which was great but we had to pay for it separately, so I won't consider it a positive in the review. Overall the stay wasn't convenient at all. Paying almost 150£ per night with all the above things makes it waste of money.

10

Nigel

5 ene 2025

·

Se alojó 1 noche

Beautiful property, staff were very friendly and attentive. Only negative is that the Brasserie dining area lacks character, the decor is more fitting for a cafeteria, not a lovely historic property. Food was good, but not great.

8

Stephen

30 dic 2025

·

Se alojó 2 noches

Nice room with a few bits which needed some maintenance. Good food in the brasserie for both breakfast and dinner but let down by the service which was haphazard.

2

Dawn

17 sept 2024

·

Se alojó 2 noches

The only reason I am able to give any stars to this is because of the staff. Very friendly. There was so many issues in this hotel that it's shocking they consider themselves to be luxurious. We were very excited to stay here, as the photos looked beautiful online. They had impressive Celiac/Gluten Free options on their website and it looked promising. We also had a dog and thought it would be great to stay here with him. On arrival, we were treated very kindly and friendly, explained about breakfast times, where the pool was, where our room was etc and it all seemed like we were off to a great start. The room at a glance looked beautiful, and the bed was comfortable and clean. Upon further inspection there was some horrors, I'll leave my photos attached to explain more. I don't expect 5 star experiences everywhere I go, but for the price of this stay it was extremely disappointing and I feel we would have had a better experience in the travel lodge down the road. The grounds of the hotel itself are beautiful, however the room we stayed in (4013) was grubby, and actually filthy. A steam clean and a good scrub along with some maintenance would go a long way here. The breakfast was absolutely terrible for myself being Celiac. I asked about what I could eat when arriving to breakfast, in the "green" time frame and it wasn't busy. They had no gluten free bread left. And the buffet had cross contamination, nothing was safe for me to eat. Please don't stay here.

8

Shirley

8 ene 2025

·

Se alojó 1 noche

This hotel was good, although I felt that the dinner options were quite limited in the restaurant.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	125 US$
febrero	122 US$
marzo	119 US$
abril	124 US$
mayo	138 US$
junio	171 US$
julio	218 US$
agosto	145 US$
septiembre	169 US$
octubre	139 US$
noviembre	151 US$
diciembre	143 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $272	21 $167	22 $121	23 $116	24 $209
25 $105	26 $146	27 $183	28 $168	29 $183	30 $202	31 $185

DO	LU	MA	MI	JU	VI	SA
1 $100	2 $142	3 $203	4 $193	5 $135	6 $156	7 $485
8 $129	9 $138	10 $173	11 $167	12 $137	13 $181	14 $184
15 $103	16 $150	17	18	19 $126	20 $316	21 $238
22 $120	23 $141	24 $185	25 $161	26 $116	27 $152	28 $314
29 $115	30 $138

Crewe Hall Hotel & Spa - Cheshire

Precios para Crewe Hall Hotel & Spa - Cheshire

Precios medios mensuales

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Ubicación

Opciones de habitación

Superior King Room Modern Wing

Four Poster Room Old Hall

Classic Double Room - Modern Wing

Superior King Room - Modern Wing

Feature Double Room Old Hall

Classic Double Room - Modern Wing

Classic Double Room Modern Wing

Classic Twin Room Modern Wing

Reseñas de los huéspedes sobre Crewe Hall Hotel & Spa - Cheshire

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Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

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