MOXY Phoenix Tempe/ASU Area

Love this place

Marriott/Moxy should be ashamed of the condition of the MOXY Phoenix Tempe/ASU Area. Our stay was disgusting,unsafe and incredibly disappointing. To start, there was No smoke detector in our room, visible black mold in several places, the refridgerator was filthy, dented and scratched up. This is before we get into the smell of the hotel and room (smelled like a frat house that has never been cleaned and it's the end of the school year). Stained carpets and splatter on the walls of the hallways. The thick dust in the rooms aggrevated my asthma. I have NEVER stayed in a hotel and had to make our own beds without being provided proper bedding. The "stash rrom" had no "stash" of blankets, pillows or supplies. I paid full price only to act as my own maid, housekeeper, and fire inspector. Marriott (who owns The Moxy, was once a trusted brand I relied on for a clean, safe stay for my myself and my family. This experience completely destroyed that trust. Never again. I will gladly take my business to competitors and share this experience with other parents, including ASU parent groups and platforms. If I could rate -10 I would. Shame on you Marriott!

The hotel had a horrible smell downstairs—so bad that housekeeping was overheard commenting on it. In our room, my boyfriend turned on a lamp and was shocked by dparking popping lamp became dizzy which was very concerning. We alerted the front desk in the early am around 5:45 ; the agent was concerned but was leaving for the day and said she would leave a message for maintenance/management to address it before we used the power again. No one ever came, even though we had a 1 PM late checkout. Getting ready without power was not ideal. The room itself also had a very bad odor, to the point that we had to buy air freshener. While I will say the water pressure and hot water were some of the best I’ve had in a hotel in a long time, that alone is not enough to make me want to return given the safety concerns, smells, and lack of follow‑through.

There was dirty underwear in the bathroom, really nasty inthe light didn't work and wouldn't turn off; I had to sleep with the light on. There were many false fire alarms going off all day. Bad bad experience

Its was enjoyable