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Four Points by Sheraton Asheville Downtown

167 $US

/nuit

Moyenne pour octobre

Four Points by Sheraton Asheville Downtown - Image 1

Four Points by Sheraton Asheville Downtown - Chambre

Four Points by Sheraton Asheville Downtown - Réception

Four Points by Sheraton Asheville Downtown - Restaurant

Four Points by Sheraton Asheville Downtown - Salle de bain

Prix pour Four Points by Sheraton Asheville Downtown

Sélectionnez les dates pour voir les prix et les disponibilités

167 $US

/nuit

Moyenne pour octobre

Prix moyens mensuels

À Four Points by Sheraton Asheville Downtown, les prix par nuit s'élèvent en moyenne à 85 $US pendant le mois le moins cher (janvier) et à 167 $US pendant le mois le plus cher (octobre), sur la base des 12 derniers mois.

Prix moyen par nuit à Four Points by Sheraton Asheville Downtown selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	85 $US
février	117 $US
mars	114 $US
avril	130 $US
mai	128 $US
juin	150 $US
juillet	121 $US
août	120 $US
septembre	142 $US
octobre	167 $US
novembre	130 $US
décembre	104 $US

Le plus cher : octobre (env. 167 $US)

Le moins cher : janvier (env. 85 $US)

À propos de cet établissement

Profitez des options de loisirs (un centre de fitness par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service de conciergerie. Parmi les équipements et s...

Équipements

Profitez des options de loisirs (un centre de fitness par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service de conciergerie. Parmi les équipements et services offerts par cet hôtel vous trouvez également une boutique de souvenirs/un kiosque à journaux, une cheminée dans le hall et une salle de bal.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires, un service de location de limousines/berlines et un service de départ express. Si vous devez organiser une réunion à Asheville, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 223 mètres carrés et comprenant un espace de conférence et des salles de réunion. Un parking gratuit est disponible dans l'enceinte de l'hébergement.

Repas

Four Points by Sheraton Asheville Downtown abrite un délicieux restaurant, Chop House. Un petit déjeuner complet est servi en semaine de 07 h 00 à 10 h 00 et le week-end de 07 h 00 à 11 h 00 (en supplément). Le petit-déjeuner est gratuit pour les enfants âgés de 12 an(s) et moins.

Chambres

Les 150 chambres climatisées de l'hébergement vous invitent à la détente. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette de luxe et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un bureau et des journaux gratuits en semaine, mais aussi un téléphone avec des appels locaux gratuits.

Emplacement

Four Points by Sheraton Asheville Downtown est la solution idéale pour un séjour en plein cœur de Asheville, à moins de 10 minutes de marche de Harrah's Cherokee Center - Asheville et The Orange Peel. Cet hôtel se trouve à 8 km de Biltmore Estate et à 8 km de Blue Ridge Parkway Asheville Entrance.

À proximité

Temple maçonnique d'Asheville(0.2 miles)
Center for Craft, Creativity and Design(0.2 miles)
Asheville Community Theatre (théâtre)(0.2 miles)
Black Mountain College Museum(0.3 miles)
Mémorial à Thomas Wolfe(0.3 miles)
Pack Square(0.3 miles)
Buncombe County Courthouse(0.4 miles)
Diana Wortham Theatre(0.4 miles)
Basilica of Saint Lawrence(0.4 miles)
Pack Place Education Arts and Science Center(0.4 miles)
Musée des sciences Colburn Earth(0.4 miles)
Compagnie théâtrale North Carolina Stage Company(0.4 miles)
Monument à Vance(0.4 miles)
Harrah's Cherokee Center - Asheville(0.4 miles)
Asheville Art Museum (musée d'art)(0.4 miles)
Aéroport principal le plus pratique pour rejoindre Four Points by Sheraton Asheville Downtown : Aéroport régional d'Asheville (AVL)(15.1 miles)

Parking
Restaurant
Piscine
Chambres non-fumeurs
Centre d'affaires
Nettoyage à sec

Emplacement

22 Woodfin Street, Quartier des arts Downtown Asheville Art District, Asheville, Caroline du Nord, États-Unis d’Amérique

Temple maçonnique d'Asheville (0.2 miles)

Center for Craft, Creativity and Design (0.2 miles)

Asheville Community Theatre (théâtre) (0.2 miles)

Black Mountain College Museum (0.3 miles)

Mémorial à Thomas Wolfe (0.3 miles)

Pack Square (0.3 miles)

Plus d'informations sur l'emplacement

Options de chambre

4

Chambre, 1 très grand lit

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

475 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

4

Chambre, 2 grands lits (Mobility/Hearing Accessible, Tub)

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

4

Chambre, 1 très grand lit (Mobility/Hearing Access, Roll-in Shwr)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

4

Chambre, 2 grands lits

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

475 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

3

Chambre, 1 très grand lit (Mobility/Hearing Accessible, Tub)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

4

Chambre, 2 grands lits (Mobility/Hearing Access, Roll-in Shwr)

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

Avis des voyageurs sur Four Points by Sheraton Asheville Downtown

8.1

Très bien

Basé sur 1 004 avis vérifiés

Qui séjourne ici ?

Affaires

14%

Couples

46%

Familles

18%

Groupes

16%

Solo

4%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Four Points by Sheraton Asheville Downtown, les voyageurs apprécient le personnel accueillant, l'emplacement central accessible à pied et le parking gratuit, tout en notant que l'établissement est un peu ancien et nécessite un rafraîchissement, avec une piscine fermée de temps en temps, des ascenseurs lents, des murs fins et quelques problèmes d'entretien, d'odeurs ou de propreté.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Four Points by Sheraton Asheville Downtown, les voyageurs apprécient le personnel accueillant, l'emplacement central accessible à pied et le parking gratuit, tout en notant que l'établissement est un peu ancien et nécessite un rafraîchissement, avec une piscine fermée de temps en temps, des ascenseurs lents, des murs fins et quelques problèmes d'entretien, d'odeurs ou de propreté.

Beaucoup trouvent les chambres assez confortables, mais les salles de bains et le décor semblent démodés et le bruit du couloir ou de l'autoroute peut être gênant. Le petit-déjeuner et le restaurant sur place reçoivent des avis mitigés, et le petit-déjeuner n'est souvent pas inclus. Beaucoup estiment que le rapport qualité-prix est bon comparé aux alternatives plus chères à proximité. Attendez-vous à un séjour économique avec des installations modestes.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le parking gratuit et abondant est un atout majeur. La piscine extérieure est souvent fermée et les ascenseurs peuvent être lents ou parfois hors service ; le bar/restaurant sur place est pratique mais reçoit des avis mitigés.

Avis de voyageur à ce sujet

8

Linda

14 août 2024

·

A séjourné 4 nuits

Great hotel except the pool was closed it didn't say that wen i booked i was quite disappointed the staff brought a gift to the room wen they heard it was me and ny grand daughters bday very kind

Great hotel except the pool was closed it didn't say that wen i booked i was quite disappointed the staff brought a gift to the room wen they heard it was me and ny grand daughters bday very kind

10

Dona

15 sept. 2025

·

A séjourné 1 nuit

Excellent choice when staying in downtown Asheville. Clean and quiet. Appreciated the complementary parking in their surface lot - no need to navigate a parking garage. Can walk to all that downtown Asheville has to offer. Would stay again.

Excellent choice when staying in downtown Asheville. Clean and quiet. Appreciated the complementary parking in their surface lot - no need to navigate a parking garage. Can walk to all that downtown Asheville has to offer. Would stay again.

10

Robert

26 juin 2025

·

A séjourné 3 nuits

The stay was fine overall and a decent place to lay your head for the night. It's close to most of the stuff downtown when is convenient. My only gripe is the elevator was quite slow and we resorted to just walking the stairs when we came and left haha.

The stay was fine overall and a decent place to lay your head for the night. It's close to most of the stuff downtown when is convenient. My only gripe is the elevator was quite slow and we resorted to just walking the stairs when we came and left haha.

8

Betty

20 août 2024

·

A séjourné 2 nuits

Pool and hot tub under repair and not available. Bland outside appearance

Pool and hot tub under repair and not available. Bland outside appearance

6

Molly

29 juil. 2024

·

A séjourné 2 nuits

The pros: location - love walking around downtown straight from the hotel. Free water bottles (cold) from the front desk, free parking. Decent pricing for downtown. The cons: The pool was closed in the middle of summer (which I think should warrant a discount), the interior seemed dingy and dated, the elevator was very slow and loud, seeking like it could break down, the shower leaked water onto the bathroom floor, regardless of the fact that we made sure the curtain was closed. Poor lighting in the room... needed an additional lamp on one side. No outlets near the opposite side of the bed.

The pros: location - love walking around downtown straight from the hotel. Free water bottles (cold) from the front desk, free parking. Decent pricing for downtown. The cons: The pool was closed in the middle of summer (which I think should warrant a discount), the interior seemed dingy and dated, the elevator was very slow and loud, seeking like it could break down, the shower leaked water onto the bathroom floor, regardless of the fact that we made sure the curtain was closed. Poor lighting in the room... needed an additional lamp on one side. No outlets near the opposite side of the bed.

8

Lynn

17 mai 2025

·

A séjourné 2 nuits

This hotel is in a great location. It's close to all of the downtown restaurants and shops. It has a free, large parking lot which was important to us because we were traveling in an oversized vehicle.

This hotel is in a great location. It's close to all of the downtown restaurants and shops. It has a free, large parking lot which was important to us because we were traveling in an oversized vehicle.

6

tracy

5 mai 2025

·

A séjourné 3 nuits

We have stayed at other 4 Points before and this place just doesn’t stand up to the standards that we expected. If we had known the pool was going to be closed we would have booked elsewhere

We have stayed at other 4 Points before and this place just doesn’t stand up to the standards that we expected. If we had known the pool was going to be closed we would have booked elsewhere

6

SARA

18 juil. 2023

·

A séjourné 1 nuit

The bed was comfortable, the room was adequate. The overall look of the hotel was run down. The staff was kind and welcoming. We stayed 6/16/23 and the main elevator was out of order.

The bed was comfortable, the room was adequate. The overall look of the hotel was run down. The staff was kind and welcoming. We stayed 6/16/23 and the main elevator was out of order.

8

Ann

22 juin 2025

·

A séjourné 2 nuits

The hotel was clean and the bed was comfortable. The hot breakfast was very good with many options. However, one reason we booked the hotel was because it had a pool. When we arrived we were told that it was out of service, but we could use the pool at the YMCA across the street. We didn’t want to walk there with our bathing suits and without a lock for a locker. So, we were disappointed. In addition, there was no information in the room about the hotel ammenities or check-in/check out or hotel rules. The front desk staff did seem to have correct answers to some of our questions.

The hotel was clean and the bed was comfortable. The hot breakfast was very good with many options. However, one reason we booked the hotel was because it had a pool. When we arrived we were told that it was out of service, but we could use the pool at the YMCA across the street. We didn’t want to walk there with our bathing suits and without a lock for a locker. So, we were disappointed. In addition, there was no information in the room about the hotel ammenities or check-in/check out or hotel rules. The front desk staff did seem to have correct answers to some of our questions.

6

Steven

18 mai 2023

·

A séjourné 1 nuit

Oddly, the last time i stayed at this property the elevators were broken just as they were this time. At least this time there was no fire. Also the entire facilty is smoke free however my room stunk of old stale cigarette smoke. The hotel was clean, the attached restaurant/bar was nice. The staff was very nice and did offer to find a room on the lobby level. Only there for one night so i just tuffed it out. Really need to fix the elevators.

Oddly, the last time i stayed at this property the elevators were broken just as they were this time. At least this time there was no fire. Also the entire facilty is smoke free however my room stunk of old stale cigarette smoke. The hotel was clean, the attached restaurant/bar was nice. The staff was very nice and did offer to find a room on the lobby level. Only there for one night so i just tuffed it out. Really need to fix the elevators.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires concernant la propreté sont variables : beaucoup signalent des chambres et des espaces publics propres, tandis que d'autres notent des odeurs, de l'humidité, des parasites ou des oublis de ménage occasionnels.

Avis de voyageur à ce sujet

4

Beverley

5 sept. 2023

·

A séjourné 1 nuit

Staff super nice. Grounds and pool great. Room was dirty. Toilet bowl hadn’t been cleaned in awhile. . Woke up in bed with a roach on sheet and one in bathroom. The room is not what I picked out online. Ended up getting handicapped in the basement because they said it was sold out. I booked with lots of availability. Not happy with the room. The staff something about only booking for one night? Not sure if I will book again.

Staff super nice. Grounds and pool great. Room was dirty. Toilet bowl hadn’t been cleaned in awhile. . Woke up in bed with a roach on sheet and one in bathroom. The room is not what I picked out online. Ended up getting handicapped in the basement because they said it was sold out. I booked with lots of availability. Not happy with the room. The staff something about only booking for one night? Not sure if I will book again.

10

Shawn

27 mai 2025

·

A séjourné 1 nuit

Very convenient to location and rooms were very clean

Very convenient to location and rooms were very clean

10

Marleny

30 mai 2025

·

A séjourné 6 nuits

Good location and very clean

Good location and very clean

6

Crystal

7 juil. 2024

·

A séjourné 1 nuit

There were roaches in the room. Very unsatisfied with the price we paid

There were roaches in the room. Very unsatisfied with the price we paid

4

Karla

1 oct. 2025

·

A séjourné 1 nuit

Fist floor seems desolate… I don’t know what’s going on there but it was frightening. I stayed on the second floor. My room smelled like other peoples body odor, musky and felt damp. AC worked but turned off frequently and just made the room feel more humid. The room was tolerable, but I probably won’t be staying there again.

Fist floor seems desolate… I don’t know what’s going on there but it was frightening. I stayed on the second floor. My room smelled like other peoples body odor, musky and felt damp. AC worked but turned off frequently and just made the room feel more humid. The room was tolerable, but I probably won’t be staying there again.

6

Masha

1 juin 2025

·

A séjourné 1 nuit

The property is run down. Weird smells. One slow elevator. The phone in the room didn't work. At check-in, the service was super friendly and helpful, but later, when our toilet backed up, the person at the front desk offered to give me a plunger

The property is run down. Weird smells. One slow elevator. The phone in the room didn't work. At check-in, the service was super friendly and helpful, but later, when our toilet backed up, the person at the front desk offered to give me a plunger

10

Bill

11 oct. 2025

·

A séjourné 7 nuits

The room was clean. The bed was comfortable. It wasn't loud. It worked for me for a weeklong solo hiking trip. Located downtown so youve got all the shopping/eating/drinking within a few blocks. I would stay again!

The room was clean. The bed was comfortable. It wasn't loud. It worked for me for a weeklong solo hiking trip. Located downtown so youve got all the shopping/eating/drinking within a few blocks. I would stay again!

4

David

16 nov. 2025

·

A séjourné 1 nuit

Very dirty, cigarette odors, trash everywhere

Very dirty, cigarette odors, trash everywhere

10

Juliana

25 mars 2025

·

A séjourné 1 nuit

It seems and looks clean.

It seems and looks clean.

10

Linda

16 août 2025

·

A séjourné 2 nuits

Hotel is in walking distance to downtown and short drive to attractions. Clean, comfortable bed, and friendly staff. Highly recommend getting the vouchers for breakfast. Great selection and service. Will definitely stay here again next time we visit Asheville.

Hotel is in walking distance to downtown and short drive to attractions. Clean, comfortable bed, and friendly staff. Highly recommend getting the vouchers for breakfast. Great selection and service. Will definitely stay here again next time we visit Asheville.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les lits sont généralement confortables, mais les chambres semblent démodées avec de petites salles de bains et peu de prises de courant. Le bruit peut se propager depuis les couloirs ou l'autoroute à proximité, et certaines chambres donnent sur des vues de toit peu attrayantes.

Avis de voyageur à ce sujet

6

Elizabeth

22 juin 2025

·

A séjourné 2 nuits

Th bathrooms are small and crowded and the fixtures were for kitchens.

Th bathrooms are small and crowded and the fixtures were for kitchens.

6

Thomas

15 août 2024

·

A séjourné 1 nuit

Very loud, noisy stay, a/c very loud, old building, ok location

Very loud, noisy stay, a/c very loud, old building, ok location

6

Martha

17 mars 2025

·

A séjourné 1 nuit

Wires hanging off of the roof into our window. I have pictures from inside and outside. Let the desk person k own and they said that’s not good and that they would alert maintenance. Nothing was done.

Wires hanging off of the roof into our window. I have pictures from inside and outside. Let the desk person k own and they said that’s not good and that they would alert maintenance. Nothing was done.

8

Jennifer

19 févr. 2024

·

A séjourné 4 nuits

We had a room on the 3rd floor that looked straight onto a roof. I felt like I was in a basement apartment in college. The decor, furniture, and lighting are outdated. The bathroom is tiny. On the plus side: easy parking, dining option - the Chop House and Bar is good, it is really close to downtown (2-3 blocks) with lots of restaurants, breweries, and retail, etc. The BEST thing about this place is its people. They are so kind and accommodating. Everyone had a smile on their faces. It’s not the Ritz, but overall it was a nice four night stay.

We had a room on the 3rd floor that looked straight onto a roof. I felt like I was in a basement apartment in college. The decor, furniture, and lighting are outdated. The bathroom is tiny. On the plus side: easy parking, dining option - the Chop House and Bar is good, it is really close to downtown (2-3 blocks) with lots of restaurants, breweries, and retail, etc. The BEST thing about this place is its people. They are so kind and accommodating. Everyone had a smile on their faces. It’s not the Ritz, but overall it was a nice four night stay.

8

Luis

20 déc. 2023

·

A séjourné 2 nuits

It was good , bed not to comfort but for a couple of days was acceptable

It was good , bed not to comfort but for a couple of days was acceptable

8

Patrick

10 mai 2025

·

A séjourné 3 nuits

Affordable, centrally located, great parking, no room controls for temperature - 24 hour a day devastatingly loud fan in room sounded like an airport. Lots of other guests say this too

Affordable, centrally located, great parking, no room controls for temperature - 24 hour a day devastatingly loud fan in room sounded like an airport. Lots of other guests say this too

4

Martha

16 mars 2025

·

A séjourné 2 nuits

There were wires hanging outside our window. Our view was overlooking the roof of the kitchen. I told the front desk and they said that wasn’t good and rhey would let maintenance know about it. Nothing was done.

There were wires hanging outside our window. Our view was overlooking the roof of the kitchen. I told the front desk and they said that wasn’t good and rhey would let maintenance know about it. Nothing was done.

8

Tuula

26 nov. 2023

·

A séjourné 2 nuits

Comfortable beds

Comfortable beds

8

Robert

20 oct. 2025

·

A séjourné 2 nuits

The door connecting to the room next door was so hollow that we could hear every sound coming from our neighbors. Other than that, we found our beds to be extremely comfortable. The location was great for a very competitive rate.

The door connecting to the room next door was so hollow that we could hear every sound coming from our neighbors. Other than that, we found our beds to be extremely comfortable. The location was great for a very competitive rate.

6

Tammy

27 mars 2024

·

A séjourné 3 nuits

my room was on highway aside. the traffic was loud! the walls are thin. the tv in the next room could be heard loudly in my room. the staff was amazing!

my room was on highway aside. the traffic was loud! the walls are thin. the tv in the next room could be heard loudly in my room. the staff was amazing!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement salué pour son amabilité et son attention, avec plusieurs membres du personnel de la réception et du bar mis en avant. Quelques clients ont signalé de mauvaises interactions avec la direction ou un suivi lent des problèmes d'entretien.

Avis de voyageur à ce sujet

10

Deborah

6 juin 2025

·

A séjourné 1 nuit

The receptionist was very efficient and clear in her instructions. Very welcoming!

The receptionist was very efficient and clear in her instructions. Very welcoming!

10

Evelyn A

30 juin 2024

·

A séjourné 4 nuits

Jenn and Leslie were rock stars! They had a recommended restaurants sheet that was very helpfu, because Asheville is foodie town. The bartender was great - she had a fun attitude and helped set us up on the patio. What a fun place to stay. Leslie was extremely empathetic and helpful when we needed to leave a day early for family reasons. Couldn’t have been nicer. He made sure our Bonvoy points were added as well. Thank you so much!

Jenn and Leslie were rock stars! They had a recommended restaurants sheet that was very helpfu, because Asheville is foodie town. The bartender was great - she had a fun attitude and helped set us up on the patio. What a fun place to stay. Leslie was extremely empathetic and helpful when we needed to leave a day early for family reasons. Couldn’t have been nicer. He made sure our Bonvoy points were added as well. Thank you so much!

8

Kathleen

9 sept. 2025

·

A séjourné 1 nuit

Everyone on the staff we encountered was wonderful - very warm and professional, from Jenn at the front desk to the serving team in the restaurant to Billy in maintenance. The free water is a nice touch. It's located in a quiet part of downtown, just off the interstate but still very walkable to more active areas - parks, shops, restaurants, Friday night drum circle, etc. The hotel is extremely clean and clearly well-tended, though it's pretty dated - maybe early 90s design? Time for an update, but overall we enjoyed our stay and appreciated the great staff and clean environment.

Everyone on the staff we encountered was wonderful - very warm and professional, from Jenn at the front desk to the serving team in the restaurant to Billy in maintenance. The free water is a nice touch. It's located in a quiet part of downtown, just off the interstate but still very walkable to more active areas - parks, shops, restaurants, Friday night drum circle, etc. The hotel is extremely clean and clearly well-tended, though it's pretty dated - maybe early 90s design? Time for an update, but overall we enjoyed our stay and appreciated the great staff and clean environment.

10

Chris

19 déc. 2025

·

A séjourné 2 nuits

Fantastic staff, wonderful location and value. My favorite place to stay in Asheville.

Fantastic staff, wonderful location and value. My favorite place to stay in Asheville.

10

Martin

20 déc. 2025

·

A séjourné 1 nuit

Front desk check in was superb! Sincerely. Free parking was the reason why we booked here in addition for the price. That said, staff is great. Thank you!

Front desk check in was superb! Sincerely. Free parking was the reason why we booked here in addition for the price. That said, staff is great. Thank you!

2

MUKESH

3 sept. 2023

·

A séjourné 2 nuits

The hotel clerk refused to accept that breakfast was included in the rate even though I clearly selected it when I booked with Expedia. The manager said that Expedia was a third party and that any issue needs to be taken up with them. I would like Expedia to refund the amount for breakfast on both nights. The hotel's rate are preposterous for a dated eighties type property and rude staff.

The hotel clerk refused to accept that breakfast was included in the rate even though I clearly selected it when I booked with Expedia. The manager said that Expedia was a third party and that any issue needs to be taken up with them. I would like Expedia to refund the amount for breakfast on both nights. The hotel's rate are preposterous for a dated eighties type property and rude staff.

10

Patrick

11 juil. 2024

·

A séjourné 1 nuit

Amazing staff!!

Amazing staff!!

2

Taylor

26 juin 2024

·

A séjourné 1 nuit

Avoid at all costs. There is no way this hotel is 3 starts! It is outdated, grimy, smells and all the lighting looks out of a horror movie. And currently their pool is completely drained. And speaking to the manager about it was the most aggressive and impolite conversation I have ever encountered. Absolutely no customer service from Angie Stroupe.

Avoid at all costs. There is no way this hotel is 3 starts! It is outdated, grimy, smells and all the lighting looks out of a horror movie. And currently their pool is completely drained. And speaking to the manager about it was the most aggressive and impolite conversation I have ever encountered. Absolutely no customer service from Angie Stroupe.

10

Lori

21 avr. 2025

·

A séjourné 2 nuits

Had a wonderful stay, very nice hotel only problem we had was with woman that checked us in, also if hotels in downtown area will not let people from the asheville area stay in hotel then that should be posted on website. We just moved here and haven't found a permanent residence yet bc we travel for work the woman at front desk was saying hotels in downtown area do not let locals stay in there hotels I had already paid and reserved room so they let us stay but to me it was ridiculous and lady at front desk was really rude about it. I went there with husband to get away for Easter weekend, go out and visit shops and stuff in town something really haven't gotten to do since came here, apparently they only want tourists there but we spent money and did same things a tourist would do. I was just really surprised she acted that way especially after the flood this town went thru and so many people losing their homes and everything.

Had a wonderful stay, very nice hotel only problem we had was with woman that checked us in, also if hotels in downtown area will not let people from the asheville area stay in hotel then that should be posted on website. We just moved here and haven't found a permanent residence yet bc we travel for work the woman at front desk was saying hotels in downtown area do not let locals stay in there hotels I had already paid and reserved room so they let us stay but to me it was ridiculous and lady at front desk was really rude about it. I went there with husband to get away for Easter weekend, go out and visit shops and stuff in town something really haven't gotten to do since came here, apparently they only want tourists there but we spent money and did same things a tourist would do. I was just really surprised she acted that way especially after the flood this town went thru and so many people losing their homes and everything.

2

Danielle

29 juil. 2025

·

A séjourné 4 nuits

HORRIFIC & HEALTH HAZARD! To start, credit card was authorized for a higher amount than when booked through Expedia, not including the incidentals charge which was a separate charge. Stayed 4 nights, with 3 room changes. First room, no hot water at all. Second room, the AC wasn’t working & maintenance refused to come fix it until the next day. Our room was hot, humid & smelly. The furniture, sheets, towels & all our clothes were damp, wet & beginning to smell. We had to sleep in this unhealthy condition because the hotel was booked & couldn’t give us a new room & maintenance never showed. After finally speaking with the “regional director of operations” who happened to be on property the next day, we got moved to a third room. This one was infested with flies. We stopped counting after we killed 23 of them. The “regional director of operations” advised he’d comp our stay for all the inconveniences when he moved us into the third room, but upon checkout not surprisingly he said that he never promised that. He immediately refused to listen to the report of the flies in the new room, or even acknowledge there were any problems with our experience at all. He was rude, aggressive, combative & unprofessional with his raised voice & theatrics storming around the front desk. DO NOT STAY AT THIS HOTEL! It is literally a health hazard & the person who says he’s in charge refuses to do anything about it, or compensate people for the disgusting experience.

HORRIFIC & HEALTH HAZARD! To start, credit card was authorized for a higher amount than when booked through Expedia, not including the incidentals charge which was a separate charge. Stayed 4 nights, with 3 room changes. First room, no hot water at all. Second room, the AC wasn’t working & maintenance refused to come fix it until the next day. Our room was hot, humid & smelly. The furniture, sheets, towels & all our clothes were damp, wet & beginning to smell. We had to sleep in this unhealthy condition because the hotel was booked & couldn’t give us a new room & maintenance never showed. After finally speaking with the “regional director of operations” who happened to be on property the next day, we got moved to a third room. This one was infested with flies. We stopped counting after we killed 23 of them. The “regional director of operations” advised he’d comp our stay for all the inconveniences when he moved us into the third room, but upon checkout not surprisingly he said that he never promised that. He immediately refused to listen to the report of the flies in the new room, or even acknowledge there were any problems with our experience at all. He was rude, aggressive, combative & unprofessional with his raised voice & theatrics storming around the front desk. DO NOT STAY AT THIS HOTEL! It is literally a health hazard & the person who says he’s in charge refuses to do anything about it, or compensate people for the disgusting experience.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'hôtel est largement apprécié pour sa proximité à pied des restaurants, des boutiques du centre-ville et du Harrah’s Cherokee Center. Quelques clients ont noté le bruit de l'autoroute et un certain inconfort lié aux environs la nuit.

Avis de voyageur à ce sujet

10

Dona

15 sept. 2025

·

A séjourné 1 nuit

Excellent choice when staying in downtown Asheville. Clean and quiet. Appreciated the complementary parking in their surface lot - no need to navigate a parking garage. Can walk to all that downtown Asheville has to offer. Would stay again.

Excellent choice when staying in downtown Asheville. Clean and quiet. Appreciated the complementary parking in their surface lot - no need to navigate a parking garage. Can walk to all that downtown Asheville has to offer. Would stay again.

10

Jesse

26 mai 2025

·

A séjourné 3 nuits

Great close proximity to downtown Asheville!

Great close proximity to downtown Asheville!

10

Leandro

21 mai 2025

·

A séjourné 1 nuit

The hotel is very old and outdated. The ambiance around seemed a bit unsafe to be out at night there was a lot of homeless just walking across the parking lot. Also as I was walking my dog there was a prostitute posted in the back entrance of the hotel. Obviously for the price you’re not going to get a 5 star hotel but I wouldn’t recommend this for a family stay.

The hotel is very old and outdated. The ambiance around seemed a bit unsafe to be out at night there was a lot of homeless just walking across the parking lot. Also as I was walking my dog there was a prostitute posted in the back entrance of the hotel. Obviously for the price you’re not going to get a 5 star hotel but I wouldn’t recommend this for a family stay.

10

Melvin

3 juin 2024

·

A séjourné 1 nuit

This is an excellent hotel. Easy parking out front, easy walk to downtown Asheville, typical Sheraton style and service. Rooms are large, clean, staff is great

This is an excellent hotel. Easy parking out front, easy walk to downtown Asheville, typical Sheraton style and service. Rooms are large, clean, staff is great

10

Francis J.

9 sept. 2023

·

A séjourné 1 nuit

It was right at the end of Market Street in downtown Asheville. So you were in walking distance to a lot of shops and restaurants.

It was right at the end of Market Street in downtown Asheville. So you were in walking distance to a lot of shops and restaurants.

8

Jerome

24 août 2023

·

A séjourné 5 nuits

Room (on the pool side) was quiet and comfortable. Front desk staff was friendly and helpful. Hose cleaning was impeccable. Easy walk to downtown restaurants and shops. Front desk area could use an upgrade, it's more like a mom and pop hotel than a Marriott. Hallways could also be refreshed. Somewhat institutional. But the room was great. Immediate two blocks around the hotel had some unsheltered folk, felt a bit unsafe at night.

Room (on the pool side) was quiet and comfortable. Front desk staff was friendly and helpful. Hose cleaning was impeccable. Easy walk to downtown restaurants and shops. Front desk area could use an upgrade, it's more like a mom and pop hotel than a Marriott. Hallways could also be refreshed. Somewhat institutional. But the room was great. Immediate two blocks around the hotel had some unsheltered folk, felt a bit unsafe at night.

8

Jonathan

30 juin 2025

·

A séjourné 1 nuit

Great hotel within walking distance of downtown Asheville.

Great hotel within walking distance of downtown Asheville.

8

Lynn

17 mai 2025

·

A séjourné 2 nuits

This hotel is in a great location. It's close to all of the downtown restaurants and shops. It has a free, large parking lot which was important to us because we were traveling in an oversized vehicle.

This hotel is in a great location. It's close to all of the downtown restaurants and shops. It has a free, large parking lot which was important to us because we were traveling in an oversized vehicle.

8

Mark

23 août 2024

·

A séjourné 1 nuit

Nice location within the mountains of Asheville. Overnighter was quiet and loved the walking distance to all shops, restaurants, and attractions.

Nice location within the mountains of Asheville. Overnighter was quiet and loved the walking distance to all shops, restaurants, and attractions.

10

Michael

8 mai 2025

·

A séjourné 2 nuits

We had a nice stay. The staff were all very nice. It was easy to walk downtown for food, drinks, and entertainment.

We had a nice stay. The staff were all very nice. It was easy to walk downtown for food, drinks, and entertainment.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner et le restaurant sur place reçoivent des critiques mitigées : beaucoup ont apprécié des options chaudes et savoureuses ainsi qu'un service amical, tandis que d'autres ont trouvé la qualité de la nourriture ou le personnel insuffisant et les prix décevants. Le petit-déjeuner n'est souvent pas inclus dans le tarif de la chambre.

Avis de voyageur à ce sujet

6

Thaddaeus

14 déc. 2025

·

A séjourné 1 nuit

The breakfast was hot and fresh and the service was excellent. The room temp was somewhat hard to control. I was greeted by a very friendly and accommodating staff.

The breakfast was hot and fresh and the service was excellent. The room temp was somewhat hard to control. I was greeted by a very friendly and accommodating staff.

10

Robin

28 juin 2024

·

A séjourné 3 nuits

Our breakfast was one of the best I’ve had in a hotel. The front desk people were very friendly and helpful. There was a nice bar for an evening cocktail after coming in from a day of exploring. We walked everywhere from the hotel and never had to use an Uber or our car once. We stayed for 3 lovely nights and will definitely return to this hotel when we return this way again.

Our breakfast was one of the best I’ve had in a hotel. The front desk people were very friendly and helpful. There was a nice bar for an evening cocktail after coming in from a day of exploring. We walked everywhere from the hotel and never had to use an Uber or our car once. We stayed for 3 lovely nights and will definitely return to this hotel when we return this way again.

8

LEO

18 avr. 2023

·

A séjourné 3 nuits

Personnel were very helpful and friendly, especially KJ. She was the best. The attached Restaurant, "Cook Shop" FAILED miserably. We ate dinner there once and would never go back again. Service was OK but the food was horrible. I ordered Chicken Marsala and it was presented in a cream sauce. I've had his dish all over America and it was NEVER served in this fashion. I ordered broccoli and it came covered in cheese. I'm diabetic and can't eat cheese. We also ordered fried mushrooms that came out like marbles. COMPLETELY over cooked and 5 times as much breading as mushrooms. The hotel is fine and friendly but the restaurant food and bar needs to be overhauled. BTW, the bartender didn't even know how to make a Bloody Mary as well. Something needs to be done there.

Personnel were very helpful and friendly, especially KJ. She was the best. The attached Restaurant, "Cook Shop" FAILED miserably. We ate dinner there once and would never go back again. Service was OK but the food was horrible. I ordered Chicken Marsala and it was presented in a cream sauce. I've had his dish all over America and it was NEVER served in this fashion. I ordered broccoli and it came covered in cheese. I'm diabetic and can't eat cheese. We also ordered fried mushrooms that came out like marbles. COMPLETELY over cooked and 5 times as much breading as mushrooms. The hotel is fine and friendly but the restaurant food and bar needs to be overhauled. BTW, the bartender didn't even know how to make a Bloody Mary as well. Something needs to be done there.

10

mary

23 juil. 2025

·

A séjourné 1 nuit

Very clean, comfortable bed. Nice breakfast.

Very clean, comfortable bed. Nice breakfast.

8

Lillian

25 août 2025

·

A séjourné 1 nuit

The property is old. Could use a face lift. Staff are as very nice. Great location. Cost of breakfast was disappointing

The property is old. Could use a face lift. Staff are as very nice. Great location. Cost of breakfast was disappointing

4

Christy

27 juil. 2023

·

A séjourné 1 nuit

The hotel was clean and very well located, but the restaurant was so bad, we thought we might be on candid camera. They don’t serve coffee for breakfast. And the hotel was out of all but decaf! On a Sunday morning.

The hotel was clean and very well located, but the restaurant was so bad, we thought we might be on candid camera. They don’t serve coffee for breakfast. And the hotel was out of all but decaf! On a Sunday morning.

10

Jeremy

10 avr. 2023

·

A séjourné 1 nuit

Super friendly staff, great location walking downtown, fantastic full breakfast and free parking included

Super friendly staff, great location walking downtown, fantastic full breakfast and free parking included

8

Byron

4 avr. 2023

·

A séjourné 3 nuits

Location was very good. Food was below standard. Overall, was an ok place to stay.

Location was very good. Food was below standard. Overall, was an ok place to stay.

8

paul

15 juin 2025

·

A séjourné 1 nuit

Quality stay,Was not im formed of the breakfast option breakfast was pay as you go. Big disappointment,can’t remember a n accommodation charged $17 a plate customary it was a more modest free serving.

Quality stay,Was not im formed of the breakfast option breakfast was pay as you go. Big disappointment,can’t remember a n accommodation charged $17 a plate customary it was a more modest free serving.

10

Jordan

24 août 2024

·

A séjourné 1 nuit

Very convenient location. Competitively priced. Nice enough rooms. Very friendly staff. Best hotel breakfast, by far. This will be our go-to the next time we need to stay overnight in Asheville.

Very convenient location. Competitively priced. Nice enough rooms. Very friendly staff. Best hotel breakfast, by far. This will be our go-to the next time we need to stay overnight in Asheville.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

4

Bonnie

il y a 2 semaines

·

A séjourné 1 nuit

Place was older than pictures appeared. Restaurant was sub par. No breakfast.

Place was older than pictures appeared. Restaurant was sub par. No breakfast.

6

Christopher

il y a 4 semaines

·

A séjourné 2 nuits

Good location for being central to Asheville’s downtown….nothing fancy about this place but it was serviceable if a little in need of an update…

Good location for being central to Asheville’s downtown….nothing fancy about this place but it was serviceable if a little in need of an update…

8

Katelyn

28 sept. 2026

·

A séjourné 1 nuit

Seems to be under going renovations. There was left over painters tape still on the wall when we got into our room. 5floor ice machine was broken.

Seems to be under going renovations. There was left over painters tape still on the wall when we got into our room. 5floor ice machine was broken.

6

Andrea

26 sept. 2026

·

A séjourné 1 nuit

The front desk staff is very sweet and helpful. The beds were AH-mazing! We slept SO good! The pillows were great too! The checkout at noon instead of 11 like most hotels was also very nice. Only reason rated at a 3 is due to the water pressure, the awful shower heads with limited settings to match the terrible water pressure. The water temperature could be a little hotter. It was hot but not hot enough. The shower curtain hooks are the cheap set from Walmart and there is bubbles in the wall paper in the bathroom as if there was a prior leak or from the shower. Which in my opinion is less than the Marriott standard we expected. Work in progress. But would stay here again. Just in a different room

The front desk staff is very sweet and helpful. The beds were AH-mazing! We slept SO good! The pillows were great too! The checkout at noon instead of 11 like most hotels was also very nice. Only reason rated at a 3 is due to the water pressure, the awful shower heads with limited settings to match the terrible water pressure. The water temperature could be a little hotter. It was hot but not hot enough. The shower curtain hooks are the cheap set from Walmart and there is bubbles in the wall paper in the bathroom as if there was a prior leak or from the shower. Which in my opinion is less than the Marriott standard we expected. Work in progress. But would stay here again. Just in a different room

10

Ray

20 sept. 2026

·

A séjourné 1 nuit

From check in with Jenn to check out was amazing. Everything was explained to us. Very clean and quiet room

From check in with Jenn to check out was amazing. Everything was explained to us. Very clean and quiet room

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 23:59

Avant 12:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

octobre 2026

novembre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

2026-10-30: NO DATA
2026-10-31: 157.27727037200927USD
2026-11-01: 130.88497941360473USD
2026-11-02: 126.81568476829528USD
2026-11-03: 121.43635827713013USD
2026-11-04: 131.47241656646727USD
2026-11-05: 140.50487586250304USD
2026-11-06: 208.1391427177429USD
2026-11-07: 207.746486907959USD
2026-11-08: 121.18837008094788USD
2026-11-09: 122.42992597999573USD
2026-11-10: 133.07469732780456USD
2026-11-11: 127.4579949596405USD
2026-11-12: 141.50847485580445USD
2026-11-13: 207.02389221496583USD
2026-11-14: 207.2515187713623USD
2026-11-15: 181.6527251022339USD
2026-11-16: 122.07907006187439USD
2026-11-17: 112.41393027153015USD
2026-11-18: 115.97674728431701USD
2026-11-19: 122.42992597999573USD
2026-11-20: 112.72505407676697USD
2026-11-21: 113.40750651893616USD
2026-11-22: 97.34980300254821USD
2026-11-23: 102.377871982193USD
2026-11-24: 102.16244702949524USD
2026-11-25: 125.45077988395691USD
2026-11-26: 186.67076279144288USD
2026-11-27: 100.80221600875855USD
2026-11-28: 99.71498305397034USD
2026-11-29: 100.3606256160736USD
2026-11-30: 109.39307636756897USD
2026-12-01: 110.40672374038697USD
2026-12-02: 123.54232260627747USD
2026-12-03: 103.37143968505859USD
2026-12-04: 110.40672374038697USD
2026-12-05: 117.42192812576295USD
2026-12-06: 103.37143968505859USD
2026-12-07: 103.37143968505859USD
2026-12-08: 106.22168475074768USD
2026-12-09: 131.86470496101379USD
2026-12-10: 132.4760241043091USD
2026-12-11: 169.08758538742066USD
2026-12-12: 222.1984149459839USD
2026-12-13: 105.3786547607422USD
2026-12-14: 103.37143968505859USD
2026-12-15: 102.16244702949524USD
2026-12-16: 122.4801080657959USD
2026-12-17: 103.37143968505859USD
2026-12-18: 109.39307636756897USD
2026-12-19: 113.40750651893616USD
2026-12-20: 103.37143968505859USD
2026-12-21: 125.45077988395691USD
2026-12-22: 104.38508705787659USD
2026-12-23: 103.37143968505859USD
2026-12-24: 103.37143968505859USD
2026-12-25: 122.4801080657959USD
2026-12-26: 132.23516205482483USD
2026-12-27: 104.38508705787659USD
2026-12-28: 123.44356480827332USD
2026-12-29: 106.22168475074768USD
2026-12-30: 224.3662161140442USD

Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
Cet hébergement accepte les cartes de crédit ; espèces non acceptées
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée et un verrou de sûreté
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'autres restrictions et d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies sur la confirmation de réservation.
Formalités de départ sans contact disponibles.
Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).

Le petit déjeuner complet coûte entre 5 USD et 20 USD environ par adulte et entre 5 USD et 20 USD environ par enfant.
Dépôt de garantie pour animal de compagnie : 75.00 USD par séjour
Animaux de compagnie : 75 USD par hébergement et par séjour
Les animaux d'assistance ne sont soumis à aucuns frais.
Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
Lit d'appoint : 10.0 USD par séjour

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.