Palms Place Hotel and Spa
"Nous avons adoré la salle de bain spacieuse"
"Nombreuses places de parking sur place"
"Nous avons aimé la douche"
"Vue imprenable"
Équipements
Parking
Restaurant
Piscine
Service en chambre
Service de voiturier
Nettoyage à sec
Description de l'établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. Profitez des nombreuses infrastructures de loisirs offertes par l'hébergemen...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. Profitez des nombreuses infrastructures de loisirs offertes par l'hébergement et qui comprennent notamment un bain à remous, un hammam et une salle de fitness ouverte 24 h/24. Parmi les équipements et services offerts par cet appart'hôtel vous trouvez également un service de conciergerie, une boutique de souvenirs/un kiosque à journaux et un salon de coiffure.
Services de l'établissement
Les équipements et services proposés incluent un service de départ express, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24.
Repas
Pour combler tous vos petits creux, Palms Place vous propose un snack bar/épicerie fine. Si vous avez envie de vous détendre devant un petit verre, pas de panique, l'hébergement abrite un bar / salon et un bar en bord de piscine.
Chambres
Passez un séjour comme il se doit dans une des 599 chambres climatisées de l'hébergement et profitez des nombreux équipements à votre disposition, notamment une cuisine avec un réfrigérateur et une plaque de cuisson. Votre chambre est dotée d'un lit avec surmatelas. Une télévision à écran plasma 42 pouces avec chaînes par câble assure votre divertissement, et une station d'accueil iPod vous invite à profiter de votre musique dans le confort de votre chambre. Les salles de bain une baignoire et une douche séparées comprennent une baignoire à jets et un pommeau de douche à « effet pluie ».
Emplacement
En choisissant Palms Place, vous serez au cœur de Las Vegas, à 4 min en voiture de Colosseum at Caesars Palace et à 5 min de Salle omnisports T-Mobile Arena. Cet appart'hôtel de luxe se trouve à 4,1 km de Allegiant Stadium et à 6,6 km de Las Vegas Convention Center.
À proximité
Hôtel et casino Gold Coast(0.6 miles)
Orleans Arena(0.7 miles)
Casino at the Rio All-Suite Hotel(0.9 miles)
Centre commercial Forum Shops at Caesars(1.8 miles)
Centre commercial The LINQ Promenade(1.8 miles)
The Linq(1.8 miles)
Colosseum at Caesars Palace(1.9 miles)
Tour Eiffel de Las Vegas(1.9 miles)
Centre commercial Miracle Mile Shops(1.9 miles)
The Cosmopolitan Casino(2 miles)
Fontaines du Bellagio(2 miles)
Casino Bellagio(2 miles)
Jardin Botanique et Conservatoire Bellagio(2.1 miles)
PH Live Theater and Show Venue(2.1 miles)
La Grande roue de Las Vegas High Roller(2.1 miles)
Aéroport international de Las Vegas Harry Reid (LAS)(9.2 miles)
Henderson, Nevada (HSH-Aéroport Henderson Executive)(12.8 miles)
Boulder City, NV (BLD-Boulder City Municipal)(26 miles)
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From
122 $US
/nuit
Avis des voyageurs
8
Très bien
Basé sur 12 758 avis vérifiés
Qui séjourne ici ?
Affaires
21%
Couples
43%
Familles
19%
Groupes
12%
Solo
4%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après les récents avis, le Palms Place Hotel and Spa se distingue par ses très grandes suites de style appartement, dotées de cuisines américaines et offrant une vue impressionnante sur la ville ou le Strip, dans un emplacement plus calme, à l'écart du Strip. Il constitue ainsi une base plus paisible que de séjourner directement sur Las Vegas Boulevard.
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Ce qu'en disent des voyageurs
D'après les récents avis, le Palms Place Hotel and Spa se distingue par ses très grandes suites de style appartement, dotées de cuisines américaines et offrant une vue impressionnante sur la ville ou le Strip, dans un emplacement plus calme, à l'écart du Strip. Il constitue ainsi une base plus paisible que de séjourner directement sur Las Vegas Boulevard.
Les commentaires sur le service sont mitigés : beaucoup mentionnent des équipes agréables, mais la réactivité de la réception, les temps d'attente à l'enregistrement et le suivi des demandes peuvent être aléatoires. L'entretien et la propreté des chambres sont inégaux, avec des signalements récurrents de réfrigérateurs ou de jacuzzis en panne, de drains bouchés, de meubles usés et de pièces occasionnellement poussiéreuses ou sales. Les équipements reçoivent des éloges pour un agréable espace piscine et un parking pratique, mais les clients notent les fermetures de la piscine dues aux premières heures ou aux conditions météorologiques, les portes de balcon verrouillées dans de nombreuses chambres, et l'offre limitée de restauration sur place ou de service d'étage par rapport au Palms adjacent. Attendez-vous à un confort spacieux en dehors du Strip, mais soyez prêt à un entretien et un service variables.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Nombreux sont ceux qui apprécient le cadre paisible, l'espace piscine et le parking/service de voiturier pratique. Les inconvénients récurrents incluent les fermetures de piscine dues aux premières heures ou aux conditions météorologiques, les problèmes occasionnels d'ascenseur, et l'absence de casino ou de restaurant complet dans cette tour (accès par passerelle au Palms).
Avis de voyageur à ce sujet
10
andrew
9 oct. 2025
·
A séjourné 3 nuits
It was clean, the pool was closed due to wind but the bar staff helped pass the time
It was clean, the pool was closed due to wind but the bar staff helped pass the time
10
Sue
12 sept. 2025
·
A séjourné 1 nuit
Nice and quiet hotel! Pool was clean and chairs available
Nice and quiet hotel! Pool was clean and chairs available
4
Ruben
24 août 2025
·
A séjourné 1 nuit
No balcony, resort fees, horrible parking
No balcony, resort fees, horrible parking
8
Tom
20 août 2025
·
A séjourné 5 nuits
The rooms are large and nice. The Laguna pool was only open from 10 am to 7 pm. Parking was very convenient.
The rooms are large and nice. The Laguna pool was only open from 10 am to 7 pm. Parking was very convenient.
6
Joy Omega
10 août 2025
·
A séjourné 3 nuits
Very beautiful decor. Free valet. Not too far from the strip.
Very beautiful decor. Free valet. Not too far from the strip.
10
Nikki
9 août 2025
·
A séjourné 1 nuit
Everything was great. We loved having the kitchenette and the bathtub in the room. And the pool was very nice.
Everything was great. We loved having the kitchenette and the bathtub in the room. And the pool was very nice.
2
Samantha
2 juin 2025
·
A séjourné 3 nuits
Horrible! I use to love staying here it was always my go to it has definitely gone down hill the last two times last month I was there and my room was so dirty with other peoples belongs still left in the room! They try to just not charge resort fees but were very rude and still charged a day of resort fees. This last time I was there the room was not cleaned at all I walked into a dirty room again! bed not made towels everywhere and it was a big headache and waisted hours of our time because the elevators were stuck we were stuck on the floor for 30 minutes when it already took us 30 minutes just to go up to a dirty room they then made us go back down and that took another 30 min because of these elevators! They were very rude up front and not helpful we will not be staying here in the future.
Horrible! I use to love staying here it was always my go to it has definitely gone down hill the last two times last month I was there and my room was so dirty with other peoples belongs still left in the room! They try to just not charge resort fees but were very rude and still charged a day of resort fees. This last time I was there the room was not cleaned at all I walked into a dirty room again! bed not made towels everywhere and it was a big headache and waisted hours of our time because the elevators were stuck we were stuck on the floor for 30 minutes when it already took us 30 minutes just to go up to a dirty room they then made us go back down and that took another 30 min because of these elevators! They were very rude up front and not helpful we will not be staying here in the future.
4
Sharon
9 juin 2024
·
A séjourné 4 nuits
Rude staff rock hard bed pool was closed entire trip. Different excuse why everyday. Rooms smell musty. Hair dryer broke.
Rude staff rock hard bed pool was closed entire trip. Different excuse why everyday. Rooms smell musty. Hair dryer broke.
8
Theophilus Griffin
5 juin 2024
·
A séjourné 2 nuits
I really like how The palms place was very quiet hotel. I also like the fact that it was not a far walk to the connecting palms hotel for the food and casino. The pool and spa was really nice. It wasn’t crowded or too busy. Everybody, there was really really nice. I definitely stay there again.
I really like how The palms place was very quiet hotel. I also like the fact that it was not a far walk to the connecting palms hotel for the food and casino. The pool and spa was really nice. It wasn’t crowded or too busy. Everybody, there was really really nice. I definitely stay there again.
4
Kevin
20 mai 2024
·
A séjourné 1 nuit
Hotel in nice but dated. Needs some TLC in the rooms and at the pool. Broken items, including chairs, outlets, cabinets, and last but not least, the spa was broken. Bummer
Hotel in nice but dated. Needs some TLC in the rooms and at the pool. Broken items, including chairs, outlets, cabinets, and last but not least, the spa was broken. Bummer
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les commentaires sur la propreté sont mitigés : plusieurs clients ont trouvé leurs chambres propres, mais beaucoup d'autres ont signalé de la poussière, des odeurs, des baignoires tachées, et un service de ménage ou d'approvisionnement négligé.
Avis de voyageur à ce sujet
10
Lawrence
26 oct. 2025
·
A séjourné 3 nuits
Clean room Very nicely done
Clean room Very nicely done
8
Ashley
15 oct. 2025
·
A séjourné 3 nuits
Floor was dirty, bath mat dirty, a bit dusty, fridge was rusty. Staff was very nice. Couch was very old and dusty and smelled weird. And not comfortable. Outdated TVs.
Floor was dirty, bath mat dirty, a bit dusty, fridge was rusty. Staff was very nice. Couch was very old and dusty and smelled weird. And not comfortable. Outdated TVs.
10
Sonny
7 sept. 2025
·
A séjourné 2 nuits
This was my first stay at Palms Place and the room was amazing. Definitely adding to my places in Vegas. The room was clean and housekeeping service was daily. Lots of space with an amazing bathroom.
This was my first stay at Palms Place and the room was amazing. Definitely adding to my places in Vegas. The room was clean and housekeeping service was daily. Lots of space with an amazing bathroom.
2
Mona
18 août 2025
·
A séjourné 1 nuit
It was dirty (restrooms, kitchen area etc) sofa had cigarrete burn and hole. stains in the bed the kitchen was dirty didnt smell pleasant. The restrooms didnt even have toilet paper and the floors were dirty
It was dirty (restrooms, kitchen area etc) sofa had cigarrete burn and hole. stains in the bed the kitchen was dirty didnt smell pleasant. The restrooms didnt even have toilet paper and the floors were dirty
2
Oscar
30 juin 2025
·
A séjourné 1 nuit
Unfortunately my room was dirty & dusty especially the restroom
Unfortunately my room was dirty & dusty especially the restroom
4
FARID
18 juin 2025
·
A séjourné 2 nuits
Every time I stay there something else is no longer available. First they took the dishes and glasses out. This time the coffee maker was gone. They don’t repair anything, the mattress is old and really worn, the elevators are getting bad, windows are dirty.
Every time I stay there something else is no longer available. First they took the dishes and glasses out. This time the coffee maker was gone. They don’t repair anything, the mattress is old and really worn, the elevators are getting bad, windows are dirty.
4
Amanda
2 avr. 2025
·
A séjourné 4 nuits
This is the second time staying, first want to say we love the type of room. You truly get a lot of amenities in the room if you’re staying a long period of time. What we disliked was when we checked in and entered our room everything looked in order and in place, but it didn’t feel clean and had a weird smell. The floor and other surfaces felt sticky and seemed like everything was wiped with the same rag without any cleaning solution. The bathtub did not seem clean either.. We didn’t have access to the balcony which was fine, we understood why as we stayed previously. But the balcony wall is glass, and regardless of a guest having access to the balcony they probably never been cleaned. The views are amazing but that balcony glass was such an eyesore. The employees were great and made us feel very welcome and safe. We ended up getting some Clorox wipes and did some quick cleaning, as we spoke with one of the front desk staff right before shift change and nobody followed up. We would still stay again just disappointed in the room cleanliness.
This is the second time staying, first want to say we love the type of room. You truly get a lot of amenities in the room if you’re staying a long period of time. What we disliked was when we checked in and entered our room everything looked in order and in place, but it didn’t feel clean and had a weird smell. The floor and other surfaces felt sticky and seemed like everything was wiped with the same rag without any cleaning solution. The bathtub did not seem clean either.. We didn’t have access to the balcony which was fine, we understood why as we stayed previously. But the balcony wall is glass, and regardless of a guest having access to the balcony they probably never been cleaned. The views are amazing but that balcony glass was such an eyesore. The employees were great and made us feel very welcome and safe. We ended up getting some Clorox wipes and did some quick cleaning, as we spoke with one of the front desk staff right before shift change and nobody followed up. We would still stay again just disappointed in the room cleanliness.
4
Jeff
26 mars 2025
·
A séjourné 1 nuit
Smelled like weed, room smelled like smoke, TV was broken, sink didn’t drain, shower door wouldn’t shut, Elevators were down, no restaurant open on property
Smelled like weed, room smelled like smoke, TV was broken, sink didn’t drain, shower door wouldn’t shut, Elevators were down, no restaurant open on property
4
Monika
21 juin 2024
·
A séjourné 1 nuit
I was very disappointed in the condition of our room. The floors were gross, the furniture was gross and in bad condition. The kitchen was dirty, when i pulled out the table it was gross underneath. The stove was dirty. The faucet was loose, outlets felt like they would easily pull out of the wall. Every employee I encountered seemed unhappy to be there and less than welcoming. I stayed in this hotel 10 years ago and enjoyed it. After this stay, I won't visit this hotel again.
I was very disappointed in the condition of our room. The floors were gross, the furniture was gross and in bad condition. The kitchen was dirty, when i pulled out the table it was gross underneath. The stove was dirty. The faucet was loose, outlets felt like they would easily pull out of the wall. Every employee I encountered seemed unhappy to be there and less than welcoming. I stayed in this hotel 10 years ago and enjoyed it. After this stay, I won't visit this hotel again.
6
Terra
29 avr. 2024
·
A séjourné 2 nuits
Electrical not working in bathroom. Handprints on walls. The floors looked dirty like the room had not been deep cleaned in. Long time.
Electrical not working in bathroom. Handprints on walls. The floors looked dirty like the room had not been deep cleaned in. Long time.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les suites sont très spacieuses et offrent des vues allant du sol au plafond ainsi que de pratiques cuisines américaines, de nombreux clients louant le confort et le rapport qualité-prix. Les problèmes courants incluent des meubles et un éclairage datés, des portes de balcon verrouillées dans de nombreuses chambres, et des problèmes d'entretien récurrents avec les réfrigérateurs, les drains, la climatisation, les téléviseurs et les jacuzzis en chambre.
Avis de voyageur à ce sujet
8
Jared
18 sept. 2025
·
A séjourné 1 nuit
Note: this was my first time here. The suite layout and accommodations were amazing, and my room had a view of the strip. But the peeling wallpaper, clogged sinks and broken telephones were a letdown. As someone who travels multiple times each month, I would love returning here if the standards were increased. My biggest let down of the whole event was check-in. The booking app said 3pm, the front desk said 3-5pm - my room was not ready. I waited just over an hour and never received a text that my room was ready. I finally approach the front desk, and they said it was ready at a few minutes shy of 5pm. I booked the room in advance; it wasn't a standard room but an upgraded suite. You think they would put a priority on the more expensive stays and ensure we are able to check-in when we arrive.
Note: this was my first time here. The suite layout and accommodations were amazing, and my room had a view of the strip. But the peeling wallpaper, clogged sinks and broken telephones were a letdown. As someone who travels multiple times each month, I would love returning here if the standards were increased. My biggest let down of the whole event was check-in. The booking app said 3pm, the front desk said 3-5pm - my room was not ready. I waited just over an hour and never received a text that my room was ready. I finally approach the front desk, and they said it was ready at a few minutes shy of 5pm. I booked the room in advance; it wasn't a standard room but an upgraded suite. You think they would put a priority on the more expensive stays and ensure we are able to check-in when we arrive.
10
Alicia
12 sept. 2025
·
A séjourné 1 nuit
Absolutely excellent property! I was shocked at how beautiful and spacious the room was! Full studio apt complete with jacuzzi & dishwasher.
Absolutely excellent property! I was shocked at how beautiful and spacious the room was! Full studio apt complete with jacuzzi & dishwasher.
8
Pamela Joanne
12 août 2025
·
A séjourné 2 nuits
Palms Place offers large, comfortable suites with plenty of space to relax. The bed was comfortable, and the floor-to-ceiling windows gave us great views of the city. The in-room kitchenette was a nice touch for quick meals. It’s a short drive or rideshare to the Strip, so it’s quieter than staying right in the middle of the action, but still close enough to enjoy everything Las Vegas has to offer. Some areas of the room and common spaces could use a little upkeep, and service at the front desk was friendly but sometimes slow. Overall, it’s a good choice if you want more space and a calmer atmosphere away from the busiest part of the Strip.
Palms Place offers large, comfortable suites with plenty of space to relax. The bed was comfortable, and the floor-to-ceiling windows gave us great views of the city. The in-room kitchenette was a nice touch for quick meals. It’s a short drive or rideshare to the Strip, so it’s quieter than staying right in the middle of the action, but still close enough to enjoy everything Las Vegas has to offer. Some areas of the room and common spaces could use a little upkeep, and service at the front desk was friendly but sometimes slow. Overall, it’s a good choice if you want more space and a calmer atmosphere away from the busiest part of the Strip.
2
Jonas
4 août 2025
·
A séjourné 2 nuits
The first room I booked was out dated room the jet in the bathtub didn’t work the mini fridge didn’t work and they had to change me rooms
The first room I booked was out dated room the jet in the bathtub didn’t work the mini fridge didn’t work and they had to change me rooms
10
Nick
25 juil. 2025
·
A séjourné 1 nuit
Nice place but rooms are dark af
Nice place but rooms are dark af
6
Leslie
23 juil. 2025
·
A séjourné 4 nuits
Room itself was pretty dated with an odd design. Unable to use the balcony at all - totally locked to guests. 3 fridges, but no . . . robes? The bathroom faucet handle kept falling off. The lighting was dim and purple in places - so it was like entering a club, not a bedroom. Very limited towels and paper products and good luck getting any from housekeeping or the front desk. Took us 4 series of phone calls to get any, and that was after INSANELY BAD attitude from Kentrell at the front desk. He was so rude. Avoid him at all costs if you value being treated like a human.
Room itself was pretty dated with an odd design. Unable to use the balcony at all - totally locked to guests. 3 fridges, but no . . . robes? The bathroom faucet handle kept falling off. The lighting was dim and purple in places - so it was like entering a club, not a bedroom. Very limited towels and paper products and good luck getting any from housekeeping or the front desk. Took us 4 series of phone calls to get any, and that was after INSANELY BAD attitude from Kentrell at the front desk. He was so rude. Avoid him at all costs if you value being treated like a human.
8
pablo
6 avr. 2025
·
A séjourné 3 nuits
The first room we were given did not have a working hot tub. The staff was helpful in moving us but placed us in a room that didn't have balcony access. They offered to move us again but at this point we had already unpacked our bags and would have had to pack up again. It would have been nice if they would have asked us if we were ok with being in a room that did not have balcony access as some of the other rooms do have balcony access. I usually wouldn't mind not having balcony access but we had a great view of the strip and being able to have access to the balcony would have elevated our stay. Side note make sure if you stay here you run the hot tub with dish soap first. We did and there was a lot of debris that came out making us feel like the tub itself wasn't cleaned very well .
The first room we were given did not have a working hot tub. The staff was helpful in moving us but placed us in a room that didn't have balcony access. They offered to move us again but at this point we had already unpacked our bags and would have had to pack up again. It would have been nice if they would have asked us if we were ok with being in a room that did not have balcony access as some of the other rooms do have balcony access. I usually wouldn't mind not having balcony access but we had a great view of the strip and being able to have access to the balcony would have elevated our stay. Side note make sure if you stay here you run the hot tub with dish soap first. We did and there was a lot of debris that came out making us feel like the tub itself wasn't cleaned very well .
8
Cristina
26 mars 2025
·
A séjourné 2 nuits
The suite was large in size, however there a few things that made it feel worn. For example the sink handles & shower knobs came off, we were able to reattach them but turn the very carefully. Also, the bathroom light turned off the morning we left so we open all shades to bring light in and use the bathroom. This place is great for large groups lots of room, just don’t expect cleanliness.
The suite was large in size, however there a few things that made it feel worn. For example the sink handles & shower knobs came off, we were able to reattach them but turn the very carefully. Also, the bathroom light turned off the morning we left so we open all shades to bring light in and use the bathroom. This place is great for large groups lots of room, just don’t expect cleanliness.
8
stella
16 mars 2025
·
A séjourné 3 nuits
We got the room with kitchen. The kitchen was beautiful, but I bet whoever designed the kitchen never cook. lol The Island power didn't work for pretty much whole time we stayed. we asked to fix it, but it was fixed on the last day. We had to make coffee on the floor. The chirs look nice and modern but they are not so comfortable. The key card wasn't working all the time, so I had to come all the way down pretty much every time we try to get in the room. But I think I will stay again if I am traveling with kids. Room was very spacious, and being able to cook is very helpful. Price was very resonable too.
We got the room with kitchen. The kitchen was beautiful, but I bet whoever designed the kitchen never cook. lol The Island power didn't work for pretty much whole time we stayed. we asked to fix it, but it was fixed on the last day. We had to make coffee on the floor. The chirs look nice and modern but they are not so comfortable. The key card wasn't working all the time, so I had to come all the way down pretty much every time we try to get in the room. But I think I will stay again if I am traveling with kids. Room was very spacious, and being able to cook is very helpful. Price was very resonable too.
8
MARK L
7 mars 2025
·
A séjourné 5 nuits
Stayed in a corner Suite Strip view. Room extremely spacious with kitchen But it was looking a little tired. Needs a small revamp which will bring it back to 5 star status
Stayed in a corner Suite Strip view. Room extremely spacious with kitchen But it was looking a little tired. Needs a small revamp which will bring it back to 5 star status
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service varie d'équipes aimables et serviables à des réceptions lentes ou peu réactives, de longs temps d'attente à l'enregistrement, et des erreurs occasionnelles de réservation ou de facturation. Les demandes de service de ménage et le suivi peuvent être incohérents.
Avis de voyageur à ce sujet
10
Jesusita
1 nov. 2025
·
A séjourné 2 nuits
By far, one of the most exceptional accommodations I have experienced in recent times. The room was immaculate, and parking was conveniently located. The front desk staff provided exceptional customer service, ensuring a seamless check-in and check-out process. The room’s panoramic view was truly remarkable. Overall, it was an extraordinary stay. I would highly recommend this establishment and anticipate returning in the near future.
By far, one of the most exceptional accommodations I have experienced in recent times. The room was immaculate, and parking was conveniently located. The front desk staff provided exceptional customer service, ensuring a seamless check-in and check-out process. The room’s panoramic view was truly remarkable. Overall, it was an extraordinary stay. I would highly recommend this establishment and anticipate returning in the near future.
2
Antonia
13 oct. 2025
·
A séjourné 3 nuits
I left within an hour of checking in. Room was not stocked with what was listed on the Hotels.com page—no bathrobes, broken tv, and nothing in the kitchen. no plates, utensils, cookware. there was one restaurant on premises but never got a menu for it (was also supposed to be in the room, but wasn’t). there is no other food and no casino on site. it’s all at Palms, which you have to access via a “skytube” and the moving sidewalks were not working when i was there and i’m disabled. once you’re at Palms Place you’re basically out of luck if you want to eat. people were in the valet area frantically asking every driver if they were Door Dash. The front desk doesn’t answer the phone when you call from your room and neither does the bell desk. When I went down to the front desk to voice my displeasure I was told they would give me a refund but to be out in half an hour. That was it. Get out and in a hurry. I suggest you stay somewhere else if you want a comfortable stay. If you need ADA accommodations, avoid at all costs!!
I left within an hour of checking in. Room was not stocked with what was listed on the Hotels.com page—no bathrobes, broken tv, and nothing in the kitchen. no plates, utensils, cookware. there was one restaurant on premises but never got a menu for it (was also supposed to be in the room, but wasn’t). there is no other food and no casino on site. it’s all at Palms, which you have to access via a “skytube” and the moving sidewalks were not working when i was there and i’m disabled. once you’re at Palms Place you’re basically out of luck if you want to eat. people were in the valet area frantically asking every driver if they were Door Dash. The front desk doesn’t answer the phone when you call from your room and neither does the bell desk. When I went down to the front desk to voice my displeasure I was told they would give me a refund but to be out in half an hour. That was it. Get out and in a hurry. I suggest you stay somewhere else if you want a comfortable stay. If you need ADA accommodations, avoid at all costs!!
10
James
4 oct. 2025
·
A séjourné 3 nuits
Love the room we had, and was glad the staff was able to get us in earlier for an early check in when we got there really early like 7hr early.
Love the room we had, and was glad the staff was able to get us in earlier for an early check in when we got there really early like 7hr early.
8
Jared
18 sept. 2025
·
A séjourné 1 nuit
Note: this was my first time here. The suite layout and accommodations were amazing, and my room had a view of the strip. But the peeling wallpaper, clogged sinks and broken telephones were a letdown. As someone who travels multiple times each month, I would love returning here if the standards were increased. My biggest let down of the whole event was check-in. The booking app said 3pm, the front desk said 3-5pm - my room was not ready. I waited just over an hour and never received a text that my room was ready. I finally approach the front desk, and they said it was ready at a few minutes shy of 5pm. I booked the room in advance; it wasn't a standard room but an upgraded suite. You think they would put a priority on the more expensive stays and ensure we are able to check-in when we arrive.
Note: this was my first time here. The suite layout and accommodations were amazing, and my room had a view of the strip. But the peeling wallpaper, clogged sinks and broken telephones were a letdown. As someone who travels multiple times each month, I would love returning here if the standards were increased. My biggest let down of the whole event was check-in. The booking app said 3pm, the front desk said 3-5pm - my room was not ready. I waited just over an hour and never received a text that my room was ready. I finally approach the front desk, and they said it was ready at a few minutes shy of 5pm. I booked the room in advance; it wasn't a standard room but an upgraded suite. You think they would put a priority on the more expensive stays and ensure we are able to check-in when we arrive.
8
Pamela Joanne
12 août 2025
·
A séjourné 2 nuits
Palms Place offers large, comfortable suites with plenty of space to relax. The bed was comfortable, and the floor-to-ceiling windows gave us great views of the city. The in-room kitchenette was a nice touch for quick meals. It’s a short drive or rideshare to the Strip, so it’s quieter than staying right in the middle of the action, but still close enough to enjoy everything Las Vegas has to offer. Some areas of the room and common spaces could use a little upkeep, and service at the front desk was friendly but sometimes slow. Overall, it’s a good choice if you want more space and a calmer atmosphere away from the busiest part of the Strip.
Palms Place offers large, comfortable suites with plenty of space to relax. The bed was comfortable, and the floor-to-ceiling windows gave us great views of the city. The in-room kitchenette was a nice touch for quick meals. It’s a short drive or rideshare to the Strip, so it’s quieter than staying right in the middle of the action, but still close enough to enjoy everything Las Vegas has to offer. Some areas of the room and common spaces could use a little upkeep, and service at the front desk was friendly but sometimes slow. Overall, it’s a good choice if you want more space and a calmer atmosphere away from the busiest part of the Strip.
6
Leslie
23 juil. 2025
·
A séjourné 4 nuits
Room itself was pretty dated with an odd design. Unable to use the balcony at all - totally locked to guests. 3 fridges, but no . . . robes? The bathroom faucet handle kept falling off. The lighting was dim and purple in places - so it was like entering a club, not a bedroom. Very limited towels and paper products and good luck getting any from housekeeping or the front desk. Took us 4 series of phone calls to get any, and that was after INSANELY BAD attitude from Kentrell at the front desk. He was so rude. Avoid him at all costs if you value being treated like a human.
Room itself was pretty dated with an odd design. Unable to use the balcony at all - totally locked to guests. 3 fridges, but no . . . robes? The bathroom faucet handle kept falling off. The lighting was dim and purple in places - so it was like entering a club, not a bedroom. Very limited towels and paper products and good luck getting any from housekeeping or the front desk. Took us 4 series of phone calls to get any, and that was after INSANELY BAD attitude from Kentrell at the front desk. He was so rude. Avoid him at all costs if you value being treated like a human.
2
Ethan
30 mai 2025
·
A séjourné 1 nuit
Arrived to check in at the front desk, only to find my reservation was "cancelled" despite the hotels.com website showing it was still ready to go. The front desk agent was completely unhelpful and borderline rude with explaining why they could not give me a room. I had to spend over an hour trying to get a hotels.com agent to call the desk agent and sort out the explanation. Supposedly my card had been declined (never happened before) and the hotel simply gave up the reservation without any kind of notification to anyone. How convenient for them, considering they were overbooked from EDC and so they could drop my low-fare reservation in favor of someone else's last minute booking! Good luck to me finding another room exhausted at 11pm at night, since the manager specifically admitted they had "negative availability" and hence could not book a replacement room for me. While I was there, some sort of high roller stormed in that his suite was still not made up (apparently from previous guests), despite assurances from the manager on duty six hours ago and numerous calls since then. He had to very loudly and repeatedly demand to see the current manager and have it made up immediately. Clearly this hotel management is a disaster spanning from top to bottom of the scale. Don't book here if you expect your reservation to be honored or your room to be clean.
Arrived to check in at the front desk, only to find my reservation was "cancelled" despite the hotels.com website showing it was still ready to go. The front desk agent was completely unhelpful and borderline rude with explaining why they could not give me a room. I had to spend over an hour trying to get a hotels.com agent to call the desk agent and sort out the explanation. Supposedly my card had been declined (never happened before) and the hotel simply gave up the reservation without any kind of notification to anyone. How convenient for them, considering they were overbooked from EDC and so they could drop my low-fare reservation in favor of someone else's last minute booking! Good luck to me finding another room exhausted at 11pm at night, since the manager specifically admitted they had "negative availability" and hence could not book a replacement room for me. While I was there, some sort of high roller stormed in that his suite was still not made up (apparently from previous guests), despite assurances from the manager on duty six hours ago and numerous calls since then. He had to very loudly and repeatedly demand to see the current manager and have it made up immediately. Clearly this hotel management is a disaster spanning from top to bottom of the scale. Don't book here if you expect your reservation to be honored or your room to be clean.
10
Alfrelene
20 avr. 2025
·
A séjourné 1 nuit
Front desk was great but unfortunately housekeeping during my stay was rude. At 4am, I had to go downstairs to speak to front desk to request linen as I was told via phone there was a charge for pillows, linens of about $25 each item. Bell hop were super helpful!
Front desk was great but unfortunately housekeeping during my stay was rude. At 4am, I had to go downstairs to speak to front desk to request linen as I was told via phone there was a charge for pillows, linens of about $25 each item. Bell hop were super helpful!
6
Jacob
28 janv. 2025
·
A séjourné 6 nuits
The rooms were very nice and good value. However, upon checking in, we were told our room was not ready. It was about half an hour after the check-in time (check-in starts at 3:00 PM) and the front desk told us it would be 30 minutes max until our room was ready. So we waited and then 30 minutes went by and they still said our room wasn't ready. We were very tired from traveling so I kept asking if there was anything at all they could do and the lady at the front desk offered to downgrade my room. The audacity to make us wait for that long and then say we can get a room if we downgrade? The lady I talked to also could not care less and had no sympathy. We ended up getting to our room almost an hour and a half after we first arrived at the property. What a way to start our honeymoon. It seemed a lot of other people were waiting and when I talked to an Uber driver about it he said that he hears stories like that all the time. There must be some management problem. In any case, we felt like we were poorly treated, but at least our suite was very nice and in good condition.
The rooms were very nice and good value. However, upon checking in, we were told our room was not ready. It was about half an hour after the check-in time (check-in starts at 3:00 PM) and the front desk told us it would be 30 minutes max until our room was ready. So we waited and then 30 minutes went by and they still said our room wasn't ready. We were very tired from traveling so I kept asking if there was anything at all they could do and the lady at the front desk offered to downgrade my room. The audacity to make us wait for that long and then say we can get a room if we downgrade? The lady I talked to also could not care less and had no sympathy. We ended up getting to our room almost an hour and a half after we first arrived at the property. What a way to start our honeymoon. It seemed a lot of other people were waiting and when I talked to an Uber driver about it he said that he hears stories like that all the time. There must be some management problem. In any case, we felt like we were poorly treated, but at least our suite was very nice and in good condition.
8
Lashay
21 oct. 2024
·
A séjourné 4 nuits
Front desk needs to be more transparent about resort fees when checking in. I also asked for an emailed receipt and it was never sent until I called back in for it.
Front desk needs to be more transparent about resort fees when checking in. I also asked for an emailed receipt and it was never sent until I called back in for it.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement plus calme, à l'écart du Strip, avec un accès facile aux services de VTC et une passerelle vers le Palms Casino ; beaucoup apprécient d'être à l'écart de la foule tout en restant proches des activités. Certains soulignent que cela représente une bonne marche si l'on prévoit de se rendre à pied sur le Strip.
Avis de voyageur à ce sujet
8
Pamela Joanne
12 août 2025
·
A séjourné 2 nuits
Palms Place offers large, comfortable suites with plenty of space to relax. The bed was comfortable, and the floor-to-ceiling windows gave us great views of the city. The in-room kitchenette was a nice touch for quick meals. It’s a short drive or rideshare to the Strip, so it’s quieter than staying right in the middle of the action, but still close enough to enjoy everything Las Vegas has to offer. Some areas of the room and common spaces could use a little upkeep, and service at the front desk was friendly but sometimes slow. Overall, it’s a good choice if you want more space and a calmer atmosphere away from the busiest part of the Strip.
Palms Place offers large, comfortable suites with plenty of space to relax. The bed was comfortable, and the floor-to-ceiling windows gave us great views of the city. The in-room kitchenette was a nice touch for quick meals. It’s a short drive or rideshare to the Strip, so it’s quieter than staying right in the middle of the action, but still close enough to enjoy everything Las Vegas has to offer. Some areas of the room and common spaces could use a little upkeep, and service at the front desk was friendly but sometimes slow. Overall, it’s a good choice if you want more space and a calmer atmosphere away from the busiest part of the Strip.
10
Zachary
12 juil. 2025
·
A séjourné 2 nuits
Great location
Great location
10
Flourish
27 mai 2025
·
A séjourné 2 nuits
When in Vegas, I usually frequent the Palms place. It is directly across from two dispensaries as well as grateful in the area easy Uber/Lyft ride pick up and the atmosphere is relaxed. Top-tier lodging!!
When in Vegas, I usually frequent the Palms place. It is directly across from two dispensaries as well as grateful in the area easy Uber/Lyft ride pick up and the atmosphere is relaxed. Top-tier lodging!!
10
Cameron
25 mai 2025
·
A séjourné 1 nuit
Clean, friendly staff, good pool areas and buffet inside. Not walking distance to the strip little further than I expected
Clean, friendly staff, good pool areas and buffet inside. Not walking distance to the strip little further than I expected
8
Aaron
26 avr. 2025
·
A séjourné 2 nuits
Overall great experience, only downside was a hike to just walk to the strip.
Overall great experience, only downside was a hike to just walk to the strip.
10
Traci R
18 mars 2025
·
A séjourné 3 nuits
The room was amazing and the casino in walking distance.
The room was amazing and the casino in walking distance.
8
Natalie
4 janv. 2025
·
A séjourné 5 nuits
Palms Place is a nice, less expensive option at the end of the strip. There’s a mix of owned condos and rooms for guests. I stayed there in 2012 when it was fairly new and it was impressive at that time. Now, it just needs to be updated. It’s pretty clean. The kitchen in the room is a nice amenity. The room with the strip view was nice enough. I didn’t feel unsafe. It’s also nice to be able to walk straight to the Palms Casino as well. There are many luxurious cars parked by the valet daily.
Palms Place is a nice, less expensive option at the end of the strip. There’s a mix of owned condos and rooms for guests. I stayed there in 2012 when it was fairly new and it was impressive at that time. Now, it just needs to be updated. It’s pretty clean. The kitchen in the room is a nice amenity. The room with the strip view was nice enough. I didn’t feel unsafe. It’s also nice to be able to walk straight to the Palms Casino as well. There are many luxurious cars parked by the valet daily.
10
Brent
18 déc. 2024
·
A séjourné 3 nuits
The size of the rooms and the overall property. I liked that Palms Place was away from the casino and very quiet but close enough to the occasion for food, drinks, and gambling.
The size of the rooms and the overall property. I liked that Palms Place was away from the casino and very quiet but close enough to the occasion for food, drinks, and gambling.
10
Akilah
7 déc. 2024
·
A séjourné 3 nuits
Large room withva view away from chaos of the strip but close enough to strip to drive or rideshare wherever you want.
Large room withva view away from chaos of the strip but close enough to strip to drive or rideshare wherever you want.
8
Martin
6 juin 2024
·
A séjourné 3 nuits
Its the quiter part of Las Vegas. The Casino is a short distance away
Its the quiter part of Las Vegas. The Casino is a short distance away
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
L'offre de restauration et de service d'étage sur place est limitée dans cette tour, bien que de la nourriture et un buffet soient disponibles juste à côté au Palms. Les clients mentionnent un bon service de bar au bord de la piscine, mais des commandes via application inégales et des temps d'attente.
Avis de voyageur à ce sujet
8
Derrick
30 nov. 2025
·
A séjourné 4 nuits
Front desk staff is professional but not friendly. No room service. No extra blankets will be delivered
Front desk staff is professional but not friendly. No room service. No extra blankets will be delivered
10
andrew
9 oct. 2025
·
A séjourné 3 nuits
It was clean, the pool was closed due to wind but the bar staff helped pass the time
It was clean, the pool was closed due to wind but the bar staff helped pass the time
10
Nikki
9 août 2025
·
A séjourné 1 nuit
Everything was great. We loved having the kitchenette and the bathtub in the room. And the pool was very nice.
Everything was great. We loved having the kitchenette and the bathtub in the room. And the pool was very nice.
10
Kari
6 août 2025
·
A séjourné 2 nuits
Good food with plenty of options
Good food with plenty of options
10
Brenda
22 avr. 2025
·
A séjourné 3 nuits
Our condo at Palms Place was superb with a wrap around balcony strip view, a perfect fireplace and complete kitchen but w/o an oven. Our separate bedroom suite featured a stand alone jacuzzi to soak and to see the mountains. While the Palms has the AYC buffet it’s just a moving sidewalk away, offering juicy crab legs which is what I ate to keep a flat belly. Their valet service was on time as well as their app to call a taxi. We were in 51302.
Our condo at Palms Place was superb with a wrap around balcony strip view, a perfect fireplace and complete kitchen but w/o an oven. Our separate bedroom suite featured a stand alone jacuzzi to soak and to see the mountains. While the Palms has the AYC buffet it’s just a moving sidewalk away, offering juicy crab legs which is what I ate to keep a flat belly. Their valet service was on time as well as their app to call a taxi. We were in 51302.
10
Tierra
5 mars 2025
·
A séjourné 6 nuits
Great experience will book here again. The room was clean, room service was on point, the Lugano restaurant food was great! The gym is clean and comfortable. We stayed for a week with no issues!!!!!
Great experience will book here again. The room was clean, room service was on point, the Lugano restaurant food was great! The gym is clean and comfortable. We stayed for a week with no issues!!!!!
8
Bruce
23 janv. 2025
·
A séjourné 3 nuits
Quieter than the strip. Restaurant and room service very limited.
Quieter than the strip. Restaurant and room service very limited.
6
Paige
15 nov. 2024
·
This is my second stay at Palms place. I had a $200 food and beverage credit that I only used $50 of that and they will not transfer it the balance to another day. I had major issues the first time I stayed there hence the reason for the credit. When I got to my room, I discovered that my freezer was not working at all and this was the one time that I needed. It TV remote was not working, and when I went to the hotel through Expedia to ask for some compensation or the transfer of the credit, they refused and very very disappointed in the service. On another note, I tried to order in room dining which you have to do through an app. I tried for a half hour to make it go through and it did not. I finally called the restaurant and they were able to get the food tonight, but I should be able to do it through the app. Wait time was at least an hour so the longer I took the later the food is gonna be at times, I don’t think that this hotel really thinks about the guest.
This is my second stay at Palms place. I had a $200 food and beverage credit that I only used $50 of that and they will not transfer it the balance to another day. I had major issues the first time I stayed there hence the reason for the credit. When I got to my room, I discovered that my freezer was not working at all and this was the one time that I needed. It TV remote was not working, and when I went to the hotel through Expedia to ask for some compensation or the transfer of the credit, they refused and very very disappointed in the service. On another note, I tried to order in room dining which you have to do through an app. I tried for a half hour to make it go through and it did not. I finally called the restaurant and they were able to get the food tonight, but I should be able to do it through the app. Wait time was at least an hour so the longer I took the later the food is gonna be at times, I don’t think that this hotel really thinks about the guest.
10
Beverly
4 nov. 2024
·
A séjourné 4 nuits
We enjoyed the hotel and casino! We love to enjoy room service and was not real pleased with the menu. Except for the salmon, I had to eat from other places.
We enjoyed the hotel and casino! We love to enjoy room service and was not real pleased with the menu. Except for the salmon, I had to eat from other places.
10
Jason
31 oct. 2024
·
A séjourné 2 nuits
Great place for staycation but food options are scarce and why over price
Great place for staycation but food options are scarce and why over price
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Tracie
24 mars 2024
·
A séjourné 5 nuits
.
.
10
Robert
31 déc. 2023
·
A séjourné 1 nuit
King suite 👌
King suite 👌
2
bénédicte
23 août 2023
·
A séjourné 2 nuits
Nous réservons toujours la chambre, one bedroom suite vue sur le strip, depuis 12 ans, mais c'était notre dernier séjour dans cet établissement. La chambre était sale, nous avons été inondé en ouvrant la porte de la machine à laver... le sèche linge ne marchait pas. Il n'y a plus de vaisselle dans les placards et pour finir le matin de notre départ, nous n'avons pas d'eau pour nous laver ! Ça a bien changé. Le Palms a perdu tout intérêt !
Nous réservons toujours la chambre, one bedroom suite vue sur le strip, depuis 12 ans, mais c'était notre dernier séjour dans cet établissement. La chambre était sale, nous avons été inondé en ouvrant la porte de la machine à laver... le sèche linge ne marchait pas. Il n'y a plus de vaisselle dans les placards et pour finir le matin de notre départ, nous n'avons pas d'eau pour nous laver ! Ça a bien changé. Le Palms a perdu tout intérêt !
8
Isabelle
11 mars 2023
·
A séjourné 2 nuits
Tres bel appartement, très spacieux, bien équipé avec une magnifique salle de bain. Mais lorsqu’on regarde de plus près, le canapé est très fatigué, usé, la literie est bonne mais sans plus. Et le gros point négatif c’est la propreté. Il y avait des cheveux dans la salle de bain, dans les toilettes. Dommage.
Tres bel appartement, très spacieux, bien équipé avec une magnifique salle de bain. Mais lorsqu’on regarde de plus près, le canapé est très fatigué, usé, la literie est bonne mais sans plus. Et le gros point négatif c’est la propreté. Il y avait des cheveux dans la salle de bain, dans les toilettes. Dommage.
8
Roxane
22 févr. 2023
·
A séjourné 5 nuits
Près de tous les services, très belle chambre. Déplaisant : Manque d'accesoires de cuisine et difficulté à les obtenir. Entretien de la chambre trop tard en journée.
Près de tous les services, très belle chambre. Déplaisant : Manque d'accesoires de cuisine et difficulté à les obtenir. Entretien de la chambre trop tard en journée.
4381 West Flamingo Road, Las Vegas, Nevada, États-Unis d’Amérique
Emplacement
En choisissant Palms Place, vous serez au cœur de Las Vegas, à 4 min en voiture de Colosseum at Caesars Palace et à 5 min de Salle omnisports T-Mobile Arena. Cet appart'hôtel de luxe se trouve à 4,1 km de Allegiant Stadium et à 6,6 km de Las Vegas Convention Center.
Hôtel et casino Gold Coast(0.6 miles)
Orleans Arena(0.7 miles)
Casino at the Rio All-Suite Hotel(0.9 miles)
Centre commercial Forum Shops at Caesars(1.8 miles)
Centre commercial The LINQ Promenade(1.8 miles)
The Linq(1.8 miles)
Politiques de l’établissement
Arrivée
Départ
De 16:00 à 23:59
Avant 11:00
Dépôt de garantie
Pour cet établissement, un dépôt de garantie entièrement remboursable vous sera demandé.
Afficher plusVous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Cet établissement n’accepte pas les cartes de crédit ou de débit prépayées ni les chèques-cadeaux. Les balcons des chambres sont inaccessibles jusqu’à nouvel ordre.
L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.
Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.
Deposit: USD 100.00 per accommodation, per day
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
- L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement bénéficie d’un nettoyage par des professionnels
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- La piscine est ouverte entre mars et octobre.
- Piscine accessible de 10 h 00 à 18 h 00.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Une voiture n'est pas nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
- L'entretien de cet hébergement est confié à des professionnels.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
Parking avec hauteur limite.
- Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
- Un service de ménage peut vous être fourni moyennant un supplément
- Lit d'appoint : 30 USD par jour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Service en chambre
Service de voiturier
Nettoyage à sec
Activités
Piscine
Parcours de golf (à proximité)
Piscine extérieure
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Jacuzzi/Bain à remous
Chambres hypoallergéniques
Chambre familiale
Services
Nettoyage à sec
Ménage
Coffre-fort
Distributeur automatique de billets
Zone fumeurs
24-Hour Front Desk
Concierge Services
Parking
Parking
Service de voiturier
Parking gratuit
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit