Holiday Inn Ellesmere Port/Cheshire Oaks by IHG
113 US$
/ noche
Promedio para septiembre
Selecciona fechas para ver precios y disponibilidad
113 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Holiday Inn Ellesmere Port/Cheshire Oaks by IHG, los precios por noche son de 91 US$ de media en el mes más barato (enero) y de 113 US$ en el mes más caro (septiembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 91 US$ |
| febrero | 107 US$ |
| marzo | 99 US$ |
| abril | 110 US$ |
| mayo | 111 US$ |
| junio | 109 US$ |
| julio | 112 US$ |
| agosto | 108 US$ |
| septiembre | 113 US$ |
| octubre | 109 US$ |
| noviembre | 113 US$ |
| diciembre | 99 US$ |
E
F
M
A
M
J
J
A
sept · 113 US$
S
O
N
D
Más caro: septiembre (aprox. 113 US$)
Más barato: enero (aprox. 91 US$)
Acerca de esta propiedad
Apreciarás las instalaciones de ocio, que incluyen un centro de bienestar, una piscina cubierta y sauna. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, una zona de pícnic y un salón de baile.
Servicios
Apreciarás las instalaciones de ocio, que incluyen un centro de bienestar, una piscina cubierta y sauna. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, una zona de pícnic y un salón de baile.
Servicios empresariales
Tendrás conexión a Internet por cable gratis, un centro de negocios y tintorería a tu disposición. Las instalaciones para eventos de este hotel incluyen zona para conferencias y una sala de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Si tienes hambre, pasa por el restaurante de este hotel, que ofrece almuerzos y cenas, o llama al servicio de habitaciones las 24 horas. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. Se ofrece un desayuno bufé todos los días de 07:30 a 11:00 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 83 habitaciones con aire acondicionado y televisión de pantalla plana. Para los momentos de ocio, tendrás un televisor con canales por satélite y conexión a Internet por cable y wifi gratis. El cuarto de baño está provisto de ducha y secadores de pelo. Entre las comodidades, se incluyen escritorio, periódicos gratuitos y teléfono con y llamadas locales gratuitas.
Ubicación
Si decides alojarte en Holiday Inn Ellesmere Port by IHG de Ellesmere Port, estarás a 4 min en coche de Centro comercial de Cheshire Oaks Designer y a 9 de Chester Zoo. Además, este hotel se encuentra a 20,9 km de Royal Albert Dock y a 31,9 km de Estadio Anfield.
Qué hay cerca
Centro comercial de Cheshire Oaks Designer(2.2 millas)
Stanney Woods(2.4 millas)
Acuario Blue Planet(2.7 millas)
The Wirral Country Park(4.9 millas)
Eastham Country Park(5.5 millas)
Chester Zoo(6 millas)
Hospital Countess of Chester(6.7 millas)
Museo Port Sunlight(7.7 millas)
Chester City Walls(7.8 millas)
University of Chester(7.9 millas)
Chester Town Hall(8 millas)
Agencia de actividades acuáticas Manley Mere(8 millas)
The Rows of Chester(8 millas)
Catredral de Chester(8.1 millas)
Chester Racecourse(8.2 millas)
Liverpool (LPL-John Lennon)(22.5 millas)
Chester (CEG-Hawarden)(15.6 millas)
Aeropuerto de Manchester (MAN)(31.6 millas)
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicio de tintorería
Ubicación
Lower Mersey Street, Ellesmere Port, Inglaterra, Reino Unido
Centro comercial de Cheshire Oaks Designer (2.2 millas)
Stanney Woods (2.4 millas)
Acuario Blue Planet (2.7 millas)
The Wirral Country Park (4.9 millas)
Eastham Country Park (5.5 millas)
Chester Zoo (6 millas)
Reseñas de los huéspedes
8.8
Fabuloso
Basado en 1975 comentarios verificados
¿Quién se queda aquí?
Trabajo
27%
Pareja
27%
Familia
37%
Grupo
5%
Solo/a
2%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el Holiday Inn Ellesmere Port/Cheshire Oaks by IHG, los viajeros destacan su pintoresca ubicación junto al canal, un personal excepcionalmente amable, un ambiente familiar con una piscina pequeña, y su cómoda ubicación como base para Cheshire Oaks, el Zoológico de Chester y lugares de interés cercanos.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el Holiday Inn Ellesmere Port/Cheshire Oaks by IHG, los viajeros destacan su pintoresca ubicación junto al canal, un personal excepcionalmente amable, un ambiente familiar con una piscina pequeña, y su cómoda ubicación como base para Cheshire Oaks, el Zoológico de Chester y lugares de interés cercanos.
Las habitaciones son generalmente cómodas, algunas espaciosas, con distribuciones prácticas para familias, como dos camas dobles y cortinas opacas, pero varias reseñas señalan una decoración anticuada y alfombras desgastadas, problemas intermitentes con el aire acondicionado, y ruido ocasional procedente de las puertas o los huéspedes vecinos. Las instalaciones de ocio y el gimnasio son apreciados, aunque el acceso es por franja horaria y las zonas de cambio son algo deterioradas; el aparcamiento puede ser limitado durante bodas o eventos con mucha afluencia. El desayuno recibe elogios frecuentes por su calidad y variedad, mientras que la cena es irregular, con comentarios sobre menús limitados o una relación calidad-precio no muy buena. En general, es ideal para estancias relajadas centradas en la ubicación y las comodidades sencillas.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
La piscina y el gimnasio son populares, aunque la piscina es pequeña con franjas horarias reservadas y las zonas de cambio necesitan mejor mantenimiento o están desgastadas. El aparcamiento es gratuito, pero puede ser limitado o complicado durante bodas y periodos de mucha afluencia.
Reseñas de huéspedes relacionadas
8
Wendy
30 jun 2025
·
Se alojó 2 noches
Parking was an issue due to large function. Confusion over payment that was paid months in advabce. Overall a good stay, receptionist Ashleigh was very good.
Parking was an issue due to large function. Confusion over payment that was paid months in advabce. Overall a good stay, receptionist Ashleigh was very good.
8
Samantha
18 jul 2023
·
Se alojó 3 noches
Excellent stay at hotel. Staff very friendly and helpful. Parking directly outside was nearly always full , had to park other side of river. Luckily from hotel room we were still able to view car. Only downside not able to open windows for natural air.
Excellent stay at hotel. Staff very friendly and helpful. Parking directly outside was nearly always full , had to park other side of river. Luckily from hotel room we were still able to view car. Only downside not able to open windows for natural air.
10
Manpreet
28 jul 2024
·
Se alojó 1 noche
Great hotel and location! The service was brilliant from all the staff but especially the lady in the leisure center, who kindly let my kids us the pool even after I had forgot to pre-book a time slot. The breakfast was great with loads for choices ranging from full English, cereals, pastries, yougherts and pancakes which were freshly made. Would highly recommend and stay again in the future if were ever in the area.
Great hotel and location! The service was brilliant from all the staff but especially the lady in the leisure center, who kindly let my kids us the pool even after I had forgot to pre-book a time slot. The breakfast was great with loads for choices ranging from full English, cereals, pastries, yougherts and pancakes which were freshly made. Would highly recommend and stay again in the future if were ever in the area.
10
Marcus
3 nov 2025
·
Se alojó 1 noche
Nice parking and breakfast. The window towards the canal with the swans was really nice. Friendly staff! The room was clean and in a good shape. And great with the pool! The changing room for the pool could have been more clean though. But all and all very nice stay!
Nice parking and breakfast. The window towards the canal with the swans was really nice. Friendly staff! The room was clean and in a good shape. And great with the pool! The changing room for the pool could have been more clean though. But all and all very nice stay!
10
Dianna
23 abr 2025
·
Se alojó 2 noches
Fantastic area very beautiful canals , my only gripe difficulty parking when full
Fantastic area very beautiful canals , my only gripe difficulty parking when full
8
Leanne
20 jul 2025
·
Se alojó 1 noche
We booked here for a stay close to Chester Zoo and it really is a great find! The staff were all really pleasant. The food in the restaurant wasn't ground breaking but it was fine. Breakfast was good with gluten free options which are always welcome. The pool is fine but on the small side. The toilets in the pool were in bad condition, blocked and tissue on floor etc. The hotel room was a good size and beds were comfy. We had very noisy neighbours but that can't be helped. We'd definitely stay here again
We booked here for a stay close to Chester Zoo and it really is a great find! The staff were all really pleasant. The food in the restaurant wasn't ground breaking but it was fine. Breakfast was good with gluten free options which are always welcome. The pool is fine but on the small side. The toilets in the pool were in bad condition, blocked and tissue on floor etc. The hotel room was a good size and beds were comfy. We had very noisy neighbours but that can't be helped. We'd definitely stay here again
10
Ann
31 oct 2025
·
Se alojó 3 noches
Everything was absolutely fine. Staff were friendly and helpful. The facilities were good. We particularly enjoyed the pool.
Everything was absolutely fine. Staff were friendly and helpful. The facilities were good. We particularly enjoyed the pool.
10
alan
2 sept 2023
·
Se alojó 1 noche
Excellent staff and convenient location for a visit to Liverpool also easy car parking and lovely bedroom. The swimming pool was very good clean and warm . The staff at the swimming pool were really helpful.
Excellent staff and convenient location for a visit to Liverpool also easy car parking and lovely bedroom. The swimming pool was very good clean and warm . The staff at the swimming pool were really helpful.
10
giovanni
25 abr 2025
·
Se alojó 1 noche
Swimming pool. allowed us to book our wanted time slot. Thanks
Swimming pool. allowed us to book our wanted time slot. Thanks
10
Becky
26 ene 2025
·
Se alojó 5 noches
great property, easy location for getting out and about. 20 mins from Chester and shopping outlets, easy access to liverpool and Chester Zoo. They had great staff and great food (you've got to try the fish and chips). Parking was a challenge as the hotel is set between the canal locks, but the view was pretty and we fed the swans daily. We even saw the canal barges being worked.
great property, easy location for getting out and about. 20 mins from Chester and shopping outlets, easy access to liverpool and Chester Zoo. They had great staff and great food (you've got to try the fish and chips). Parking was a challenge as the hotel is set between the canal locks, but the view was pretty and we fed the swans daily. We even saw the canal barges being worked.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encuentran las habitaciones muy limpias o impecables, pero varios señalan alfombras desgastadas o manchadas, olores ocasionales a humedad o moho en el baño, pintura desconchada y ventanas sucias en algunas zonas.
Reseñas de huéspedes relacionadas
6
Kazem
22 abr 2025
·
Se alojó 1 noche
the floors carpet was filthy, i wont ler my dog walk on it
the floors carpet was filthy, i wont ler my dog walk on it
10
Stephanie
1 sept 2025
·
Se alojó 1 noche
Excellent hotel super friendly and helpful staff. Great facilities, comfortable bed and everything was spotlessly clean.
Excellent hotel super friendly and helpful staff. Great facilities, comfortable bed and everything was spotlessly clean.
8
Jessica
16 abr 2024
·
Se alojó 2 noches
Staff were amazing and friendly however the bathrooms could do with a little work as there were patches of mold and the shower curtain smelt foiste, food was lovely
Staff were amazing and friendly however the bathrooms could do with a little work as there were patches of mold and the shower curtain smelt foiste, food was lovely
6
Steven
26 ene 2024
·
Se alojó 1 noche
Nice room but awfully stained carpet, tired overall. Lovely breakfast, friendly staff. Not great value at £99 for 1 night. Seems like H/Inn is going backwards regarding room standards.
Nice room but awfully stained carpet, tired overall. Lovely breakfast, friendly staff. Not great value at £99 for 1 night. Seems like H/Inn is going backwards regarding room standards.
6
Yvonne
17 ago 2025
·
Se alojó 2 noches
Lovely staff , good location Hotel rooms need a refurbishment. Carpets dirty, Air con not working .
Lovely staff , good location Hotel rooms need a refurbishment. Carpets dirty, Air con not working .
8
Andrew
27 abr 2025
·
Se alojó 1 noche
This is the first time at this hotel very big and comfy ,I attended this hotel for a wedding very this was great plenty of staff around and clean a comfy rooms ,the only thing that was not good was the windows at the back of the hotel canal side was very dirty can’t look out very well at the view room 127
This is the first time at this hotel very big and comfy ,I attended this hotel for a wedding very this was great plenty of staff around and clean a comfy rooms ,the only thing that was not good was the windows at the back of the hotel canal side was very dirty can’t look out very well at the view room 127
8
Barry
30 ago 2025
·
Se alojó 2 noches
The carpets were black in places and not in placrs one might expect. A deep clean might rectify this.
The carpets were black in places and not in placrs one might expect. A deep clean might rectify this.
10
Isabel
8 nov 2024
·
Se alojó 1 noche
Check in was very efficient and friendly . Did not have to wait at all. Room clean and spacious. Bathroom with shower and bath also clean and spacious. Only negative is bathroom needs redecorating as paint peeling
Check in was very efficient and friendly . Did not have to wait at all. Room clean and spacious. Bathroom with shower and bath also clean and spacious. Only negative is bathroom needs redecorating as paint peeling
10
MAGGIE
24 ago 2025
·
Se alojó 1 noche
Our hotel room was so clean there was not a bit of dust anywhere. I did the dust test beautiful towels, soft white very comfy bed all in all excellent room.
Our hotel room was so clean there was not a bit of dust anywhere. I did the dust test beautiful towels, soft white very comfy bed all in all excellent room.
10
Margaret
15 oct 2025
·
Se alojó 4 noches
The room was spotless and spacious. Great view. Staff was friendly and helpful all areas of the hotel were spotless. Food was amazing.
The room was spotless and spacious. Great view. Staff was friendly and helpful all areas of the hotel were spotless. Food was amazing.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones suelen ser cómodas, a veces espaciosas, con distribuciones ideales para familias, como dos camas dobles y cortinas opacas. Varias reseñas mencionan una decoración anticuada, aire acondicionado intermitente y ruido ocasional procedente de las puertas o los huéspedes vecinos; algunos encontraron las camas demasiado blandas o con resortes.
Reseñas de huéspedes relacionadas
4
lindsey
14 dic 2024
·
Se alojó 1 noche
Property and room were clean. Parking is difficult. The beds were awful, it was like being on a bouncy castle, this is an issue were have come accross with holiday inns previously. Breakfast was ok, again would be better if you could get your own hot drinks as staff were busy with each other.
Property and room were clean. Parking is difficult. The beds were awful, it was like being on a bouncy castle, this is an issue were have come accross with holiday inns previously. Breakfast was ok, again would be better if you could get your own hot drinks as staff were busy with each other.
6
Yvonne
17 ago 2025
·
Se alojó 2 noches
Lovely staff , good location Hotel rooms need a refurbishment. Carpets dirty, Air con not working .
Lovely staff , good location Hotel rooms need a refurbishment. Carpets dirty, Air con not working .
8
june
26 ago 2025
·
Se alojó 1 noche
Very pleasant and helpful staff we had a problem with the aircon in our room not working and we were transferred to another room very quickly
Very pleasant and helpful staff we had a problem with the aircon in our room not working and we were transferred to another room very quickly
8
James
16 jun 2025
·
Se alojó 1 noche
The stay was lovely. However despite getting the helpful man from reception to come and have a look at the air con unit that was only blowing hot air it was only a temporary fix. It kept going on and off during the night and ended up being extremely hot, humid and unable to sleep. This had a negative effect on the comfort rating.
The stay was lovely. However despite getting the helpful man from reception to come and have a look at the air con unit that was only blowing hot air it was only a temporary fix. It kept going on and off during the night and ended up being extremely hot, humid and unable to sleep. This had a negative effect on the comfort rating.
8
Leanne
20 jul 2025
·
Se alojó 1 noche
We booked here for a stay close to Chester Zoo and it really is a great find! The staff were all really pleasant. The food in the restaurant wasn't ground breaking but it was fine. Breakfast was good with gluten free options which are always welcome. The pool is fine but on the small side. The toilets in the pool were in bad condition, blocked and tissue on floor etc. The hotel room was a good size and beds were comfy. We had very noisy neighbours but that can't be helped. We'd definitely stay here again
We booked here for a stay close to Chester Zoo and it really is a great find! The staff were all really pleasant. The food in the restaurant wasn't ground breaking but it was fine. Breakfast was good with gluten free options which are always welcome. The pool is fine but on the small side. The toilets in the pool were in bad condition, blocked and tissue on floor etc. The hotel room was a good size and beds were comfy. We had very noisy neighbours but that can't be helped. We'd definitely stay here again
8
Sheila
3 jul 2023
·
Se alojó 1 noche
We so appreciated having air/con in the room after staying at 7 previous properties that did not offer air/con. Basic room but we had everything we needed. Lovely location on the canal. We stayed the same night as a wedding reception so the parking lot was really full but we were lucky and found one of the last spots. We will be back. : )
We so appreciated having air/con in the room after staying at 7 previous properties that did not offer air/con. Basic room but we had everything we needed. Lovely location on the canal. We stayed the same night as a wedding reception so the parking lot was really full but we were lucky and found one of the last spots. We will be back. : )
10
nicky
20 nov 2025
·
Se alojó 1 noche
We received a lovely warm welcome on arrival , our room was modern clean and very big in comparison to other hotels we’ve stayed in. We opted for a meal in the bar , which again was lovely and served in ample time. Beds were super comfortable and aided a good nights sleep. We hadn’t planned to have breakfast, but decided to in the morning. Again we were greeted with a warm welcome and talked through the options and were offered hot drinks straight away. There were plenty of fresh breakfast options and although I personally think hotel breakfast in general are over priced , here I didn’t feel ripped off. We chose this hotel due to its location to Cheshire Oaks outlet village, it is only 5mins away and close to the motorway which made it a perfect choice. We had stayed at this hotel many years ago for the same reason and we won’t hesitate to return next time a shopping trip beckons.
We received a lovely warm welcome on arrival , our room was modern clean and very big in comparison to other hotels we’ve stayed in. We opted for a meal in the bar , which again was lovely and served in ample time. Beds were super comfortable and aided a good nights sleep. We hadn’t planned to have breakfast, but decided to in the morning. Again we were greeted with a warm welcome and talked through the options and were offered hot drinks straight away. There were plenty of fresh breakfast options and although I personally think hotel breakfast in general are over priced , here I didn’t feel ripped off. We chose this hotel due to its location to Cheshire Oaks outlet village, it is only 5mins away and close to the motorway which made it a perfect choice. We had stayed at this hotel many years ago for the same reason and we won’t hesitate to return next time a shopping trip beckons.
8
Michael
27 may 2024
·
Se alojó 1 noche
The hotel is situated in a pleasant waterfront setting. While the property appears to have undergone recent renovations, the guest rooms disappointingly still have dated carpeting. The front desk staff was accommodating in allowing us to check-in early. However, the room sizes are quite cramped for two occupants, making it challenging to move about freely. The rooms may be sufficient for a solo traveler. We dined at the on-site restaurant, but found the food to be unremarkable and overpriced for the quality. The hotel offers a promotional rate for children under 12 to stay and eat for free. As a result, the property often has a noisy, hectic atmosphere more akin to a daycare than a hotel. We frequently heard children running in the rooms above and rambunctiously in the hallways. The breakfast area was equally chaotic, with young children roaming about and handling the food items. Better control of the situation is needed to provide a more peaceful, hygienic environment. Arguably the most significant issue was the extremely poor WiFi connectivity. Coupled with deficient cellular reception in this location, accessing the internet proved to be a major challenge. This property would not be recommended for business travelers requiring reliable, high-speed internet for video conferencing or other data needs. While the waterfront setting is appealing, the overall guest experience has substantial room for improvement in terms of accommodations, amenities, and WiFi.
The hotel is situated in a pleasant waterfront setting. While the property appears to have undergone recent renovations, the guest rooms disappointingly still have dated carpeting. The front desk staff was accommodating in allowing us to check-in early. However, the room sizes are quite cramped for two occupants, making it challenging to move about freely. The rooms may be sufficient for a solo traveler. We dined at the on-site restaurant, but found the food to be unremarkable and overpriced for the quality. The hotel offers a promotional rate for children under 12 to stay and eat for free. As a result, the property often has a noisy, hectic atmosphere more akin to a daycare than a hotel. We frequently heard children running in the rooms above and rambunctiously in the hallways. The breakfast area was equally chaotic, with young children roaming about and handling the food items. Better control of the situation is needed to provide a more peaceful, hygienic environment. Arguably the most significant issue was the extremely poor WiFi connectivity. Coupled with deficient cellular reception in this location, accessing the internet proved to be a major challenge. This property would not be recommended for business travelers requiring reliable, high-speed internet for video conferencing or other data needs. While the waterfront setting is appealing, the overall guest experience has substantial room for improvement in terms of accommodations, amenities, and WiFi.
10
Louise
19 may 2025
·
Se alojó 2 noches
The property is in a lovely location and very convenient for Chester Soon and Chester Oaks although we had a hire car. Very clean, comfortable room with 2 double beds and views over the canal. The blackout curtains are great and we both slept very well both nights. Very easy checkin and checkout.
The property is in a lovely location and very convenient for Chester Soon and Chester Oaks although we had a hire car. Very clean, comfortable room with 2 double beds and views over the canal. The blackout curtains are great and we both slept very well both nights. Very easy checkin and checkout.
10
Martin
23 nov 2025
·
Se alojó 1 noche
Warm welcome at reception, comfortable room and good quality breakfast with wide range of options
Warm welcome at reception, comfortable room and good quality breakfast with wide range of options
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es excepcional: el personal es ampliamente elogiado por ser acogedor, proactivo y excelente con los niños, y los problemas, como los cambios de habitación, se resuelven rápidamente. Algunos huéspedes informaron de confusión con los depósitos o cargos duplicados durante el pago.
Reseñas de huéspedes relacionadas
10
Kelly
2 ago 2025
·
Se alojó 1 noche
Fantastic stay. The staff were amazing, especially James on reception, who went out of his way for us. The room was very clean and spacious, as was the lobby area. Breakfast was of a very high standard with excellent quality sausage and bacon. Again, the service was excellent with helpful and friendly staff. We also used the pool and steam room, and the receptionist was lovely.
Fantastic stay. The staff were amazing, especially James on reception, who went out of his way for us. The room was very clean and spacious, as was the lobby area. Breakfast was of a very high standard with excellent quality sausage and bacon. Again, the service was excellent with helpful and friendly staff. We also used the pool and steam room, and the receptionist was lovely.
10
Hannah
15 jul 2024
·
Se alojó 1 noche
Can’t fault this hotel. The staff made it! All so friendly and welcoming. Very accommodating to children. We were handed a kids goody bag upon check in which included some crayons and bubbles and kept my little one happy for a while. Restaurant staff were great in the evening and again at breakfast. All so lovely. We were given some duck food to feed the ducks too. Definitely recommend this hotel for anyone but especially families.
Can’t fault this hotel. The staff made it! All so friendly and welcoming. Very accommodating to children. We were handed a kids goody bag upon check in which included some crayons and bubbles and kept my little one happy for a while. Restaurant staff were great in the evening and again at breakfast. All so lovely. We were given some duck food to feed the ducks too. Definitely recommend this hotel for anyone but especially families.
10
Deborah
30 nov 2025
·
Se alojó 1 noche
Staff, particularly the reception staff could not have been more accommodating and helpful. Excellent customer service.
Staff, particularly the reception staff could not have been more accommodating and helpful. Excellent customer service.
8
Toby
27 jun 2025
·
Se alojó 1 noche
Unfortunately when we tried to check in, there seemed to be trouble with the booking and they insisted I paid for the full room rate £147.90, but when I showed them the booking confirmation from yourselves that there was only a balance of £53.24 to pay, they couldn't understand it and there system also was giving problems. After a long wait (45 minutes) they eventually took payment of £53.24. But when I got to the room I then received notification from my bank that another £94.66 had been charged without my authorisation totaling the £147.90 they ask for at the start. I also received notification that the card saved with Hotels.com had also been charged £53.24 I went straight back to reception to ask for an explanation as to why they can take money without my authorisation and why anything had to be paid to start with, they said "the amount was being held as a deposit" which is the first time this was said to me and I've never had to do this before with any booking with yourselves in the past. They informed me it would be returned within 5 days, but I was on a budget and had already budgeted for this money for fuel back to Inverness and food for my family, but there was nothing that could be done as it had already been charged. Needless to say I was not very happy.
Unfortunately when we tried to check in, there seemed to be trouble with the booking and they insisted I paid for the full room rate £147.90, but when I showed them the booking confirmation from yourselves that there was only a balance of £53.24 to pay, they couldn't understand it and there system also was giving problems. After a long wait (45 minutes) they eventually took payment of £53.24. But when I got to the room I then received notification from my bank that another £94.66 had been charged without my authorisation totaling the £147.90 they ask for at the start. I also received notification that the card saved with Hotels.com had also been charged £53.24 I went straight back to reception to ask for an explanation as to why they can take money without my authorisation and why anything had to be paid to start with, they said "the amount was being held as a deposit" which is the first time this was said to me and I've never had to do this before with any booking with yourselves in the past. They informed me it would be returned within 5 days, but I was on a budget and had already budgeted for this money for fuel back to Inverness and food for my family, but there was nothing that could be done as it had already been charged. Needless to say I was not very happy.
10
Chloe
31 oct 2025
·
Se alojó 2 noches
Excellent hotel and every single staff member was lovely and very welcoming. Never experienced such lovely staff service in a hotel chain. Room was very clean and the pool was a welcomed addition. Would definitely stay again. Staff made a fuss of the children and gave them sweets for Halloween which was not expected but very kind and the children loved it! Only a short drive to Cheshire Oaks and the hotel was set back around the water, with lovely views.
Excellent hotel and every single staff member was lovely and very welcoming. Never experienced such lovely staff service in a hotel chain. Room was very clean and the pool was a welcomed addition. Would definitely stay again. Staff made a fuss of the children and gave them sweets for Halloween which was not expected but very kind and the children loved it! Only a short drive to Cheshire Oaks and the hotel was set back around the water, with lovely views.
10
Arlaine
13 ago 2025
·
Se alojó 3 noches
We had a lovely stay at this hotel. Staff are very accomodating and all are attentive- from the receptionist, cleaner and from the restaurant. Highly recommend. Special mention to Linsey, who cleaned our room every day.
We had a lovely stay at this hotel. Staff are very accomodating and all are attentive- from the receptionist, cleaner and from the restaurant. Highly recommend. Special mention to Linsey, who cleaned our room every day.
10
nicky
20 nov 2025
·
Se alojó 1 noche
We received a lovely warm welcome on arrival , our room was modern clean and very big in comparison to other hotels we’ve stayed in. We opted for a meal in the bar , which again was lovely and served in ample time. Beds were super comfortable and aided a good nights sleep. We hadn’t planned to have breakfast, but decided to in the morning. Again we were greeted with a warm welcome and talked through the options and were offered hot drinks straight away. There were plenty of fresh breakfast options and although I personally think hotel breakfast in general are over priced , here I didn’t feel ripped off. We chose this hotel due to its location to Cheshire Oaks outlet village, it is only 5mins away and close to the motorway which made it a perfect choice. We had stayed at this hotel many years ago for the same reason and we won’t hesitate to return next time a shopping trip beckons.
We received a lovely warm welcome on arrival , our room was modern clean and very big in comparison to other hotels we’ve stayed in. We opted for a meal in the bar , which again was lovely and served in ample time. Beds were super comfortable and aided a good nights sleep. We hadn’t planned to have breakfast, but decided to in the morning. Again we were greeted with a warm welcome and talked through the options and were offered hot drinks straight away. There were plenty of fresh breakfast options and although I personally think hotel breakfast in general are over priced , here I didn’t feel ripped off. We chose this hotel due to its location to Cheshire Oaks outlet village, it is only 5mins away and close to the motorway which made it a perfect choice. We had stayed at this hotel many years ago for the same reason and we won’t hesitate to return next time a shopping trip beckons.
6
Alison
29 may 2023
·
Se alojó 1 noche
Booked through Hotels.com who take the payment at time of booking, however the hotel tried to charge me again? As a result of this, I was late to my daughter’s birthday activity the following day as this was only addressed on check-out and not check-in.
Booked through Hotels.com who take the payment at time of booking, however the hotel tried to charge me again? As a result of this, I was late to my daughter’s birthday activity the following day as this was only addressed on check-out and not check-in.
10
Tony
26 ago 2025
·
Se alojó 1 noche
We asked for a top floor quiet room but when we arrived to check in we were given a ground floor room near party that was on so was definitely not what I asked for but reception changed room
We asked for a top floor quiet room but when we arrived to check in we were given a ground floor room near party that was on so was definitely not what I asked for but reception changed room
10
Pete
25 may 2025
·
Se alojó 1 noche
Exemplary customer service. All staff very friendly and helpful. Very warm welcome and went out of their way to help us with queries.
Exemplary customer service. All staff very friendly and helpful. Very warm welcome and went out of their way to help us with queries.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Pintoresca ubicación junto al canal, junto al Museo Nacional de las Vías Navegables, y una base práctica para Cheshire Oaks, el Zoológico de Chester, Chester o Liverpool en coche. Unas pocas reseñas señalan la limitación de servicios a pie.
Reseñas de huéspedes relacionadas
10
Catherine
12 jul 2024
·
Se alojó 2 noches
A great location for a trip to Cheshire Oaks Outlet Centre (just 10 minutes drive). Hotel is lovely and quiet and the rooms are very comfortable.
A great location for a trip to Cheshire Oaks Outlet Centre (just 10 minutes drive). Hotel is lovely and quiet and the rooms are very comfortable.
6
Peter
20 ago 2024
·
Se alojó 6 noches
Hotel was ok, however there was very limited facilities within the local area that could be walked too. No Shops, Pubs or Restaurants etc.
Hotel was ok, however there was very limited facilities within the local area that could be walked too. No Shops, Pubs or Restaurants etc.
10
Susan
3 ago 2025
·
Se alojó 2 noches
Staff were exceptional, all so friendly and helpful. Our stay was really comfortable, breakfast was great, place was clean and good sized room. Nice location too next to the canals, was handy for us to drive in to Chester in about 10/15 mins.
Staff were exceptional, all so friendly and helpful. Our stay was really comfortable, breakfast was great, place was clean and good sized room. Nice location too next to the canals, was handy for us to drive in to Chester in about 10/15 mins.
10
Anthony
7 may 2025
·
Se alojó 1 noche
Good convenient location for us. Friendly and helpful staff.
Good convenient location for us. Friendly and helpful staff.
10
Aileen
12 ago 2023
·
Se alojó 3 noches
I loved the located of this holiday inn, loads of attractions nearby with the wonderful peaceful views of the canals.
I loved the located of this holiday inn, loads of attractions nearby with the wonderful peaceful views of the canals.
8
Pulvinder
19 abr 2025
·
Se alojó 1 noche
Staff very good. Good stay overall. Good location for Cheshire oaks and Chester Zoo.
Staff very good. Good stay overall. Good location for Cheshire oaks and Chester Zoo.
10
nicky
20 nov 2025
·
Se alojó 1 noche
We received a lovely warm welcome on arrival , our room was modern clean and very big in comparison to other hotels we’ve stayed in. We opted for a meal in the bar , which again was lovely and served in ample time. Beds were super comfortable and aided a good nights sleep. We hadn’t planned to have breakfast, but decided to in the morning. Again we were greeted with a warm welcome and talked through the options and were offered hot drinks straight away. There were plenty of fresh breakfast options and although I personally think hotel breakfast in general are over priced , here I didn’t feel ripped off. We chose this hotel due to its location to Cheshire Oaks outlet village, it is only 5mins away and close to the motorway which made it a perfect choice. We had stayed at this hotel many years ago for the same reason and we won’t hesitate to return next time a shopping trip beckons.
We received a lovely warm welcome on arrival , our room was modern clean and very big in comparison to other hotels we’ve stayed in. We opted for a meal in the bar , which again was lovely and served in ample time. Beds were super comfortable and aided a good nights sleep. We hadn’t planned to have breakfast, but decided to in the morning. Again we were greeted with a warm welcome and talked through the options and were offered hot drinks straight away. There were plenty of fresh breakfast options and although I personally think hotel breakfast in general are over priced , here I didn’t feel ripped off. We chose this hotel due to its location to Cheshire Oaks outlet village, it is only 5mins away and close to the motorway which made it a perfect choice. We had stayed at this hotel many years ago for the same reason and we won’t hesitate to return next time a shopping trip beckons.
10
Marion
5 ago 2025
·
Se alojó 2 noches
The setting next to the National Waterways Museum, in regenerated docklands was very nice.
The setting next to the National Waterways Museum, in regenerated docklands was very nice.
10
Peter
7 jul 2025
·
Se alojó 2 noches
Location very good
Location very good
10
Robbie
2 sept 2025
·
Se alojó 1 noche
great location. close to cheshire oaks, chester zoo and blue planet
great location. close to cheshire oaks, chester zoo and blue planet
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno recibe elogios frecuentes por su calidad, variedad y buena relación calidad-precio. La opinión sobre la cena es variada, con comentarios repetidos sobre menús limitados, calidad y precios inconsistentes; la oferta del bar y el café también pueden decepcionar.
Reseñas de huéspedes relacionadas
6
Susan
23 abr 2025
·
Se alojó 1 noche
Hotel itself was lovely, staff were great, the food we bought for the evening meal was inedible, had to get a takeaway.
Hotel itself was lovely, staff were great, the food we bought for the evening meal was inedible, had to get a takeaway.
10
Ronald
24 jul 2025
·
Se alojó 3 noches
This hotel is superb Very clean Staff were excellent Restaurant was fab the staff couldn’t do enough very intensive Great breakfast
This hotel is superb Very clean Staff were excellent Restaurant was fab the staff couldn’t do enough very intensive Great breakfast
10
Martyn
5 may 2025
·
Se alojó 1 noche
Beautiful location and scenery, rooms were clean and everything provided. Breakfast was fairly priced at £11, dinner was a bit disappointing however. Wetherspoons quality food for 10x the price.
Beautiful location and scenery, rooms were clean and everything provided. Breakfast was fairly priced at £11, dinner was a bit disappointing however. Wetherspoons quality food for 10x the price.
10
Ruth
6 may 2025
·
Se alojó 1 noche
Excellent service from the moment we arrived till we departed, the reception staff were very efficient and the restaurant staff were so helpful and friendly at dinner and breakfast 😊 the room was very comfortable and clean and the views of the canal were very entertaining watching the wildlife and boats. Would definitely recommend, we really enjoyed our stay.
Excellent service from the moment we arrived till we departed, the reception staff were very efficient and the restaurant staff were so helpful and friendly at dinner and breakfast 😊 the room was very comfortable and clean and the views of the canal were very entertaining watching the wildlife and boats. Would definitely recommend, we really enjoyed our stay.
10
susan
6 nov 2023
·
Se alojó 1 noche
Only stayed 1 night and 1st time at a holiday inn. Nice and clean room and bathroom . Excellent breakfast
Only stayed 1 night and 1st time at a holiday inn. Nice and clean room and bathroom . Excellent breakfast
6
Prashant
27 ago 2025
·
Se alojó 2 noches
Breakfast was good but food served at restaurant during dinner was not up to the standard, definitely not the value for money we spent, we ordered pizza and pasta and found it too expensive for the quality we were served, ready made dense pizza base, and the cheese quality wasn’t great.
Breakfast was good but food served at restaurant during dinner was not up to the standard, definitely not the value for money we spent, we ordered pizza and pasta and found it too expensive for the quality we were served, ready made dense pizza base, and the cheese quality wasn’t great.
8
Ian
28 jun 2023
·
Se alojó 1 noche
Good service, lovely breakfast.
Good service, lovely breakfast.
10
Martin
23 nov 2025
·
Se alojó 1 noche
Warm welcome at reception, comfortable room and good quality breakfast with wide range of options
Warm welcome at reception, comfortable room and good quality breakfast with wide range of options
8
Stephen
3 dic 2024
·
Se alojó 1 noche
Bed and room all very good. Disappointed with the dinner. Half the menu wasn’t available. What I did have wasn’t that great either. Portions were small. Ice cream had clearly defrosted and then refrozen. Didn’t want to say anything at the time. Coffee at breakfast was bitter, obviously overheated. I’d stay again, but only bed and breakfast
Bed and room all very good. Disappointed with the dinner. Half the menu wasn’t available. What I did have wasn’t that great either. Portions were small. Ice cream had clearly defrosted and then refrozen. Didn’t want to say anything at the time. Coffee at breakfast was bitter, obviously overheated. I’d stay again, but only bed and breakfast
8
Claire
24 ago 2024
·
Se alojó 1 noche
Hotel was clean and staff lovely. Breakfast was also lovely but the evening meal was very expensive for what seemed to be mostly frozen food. Overall good stay and would stay again but we would avoid the evening meal and eat elsewhere.
Hotel was clean and staff lovely. Breakfast was also lovely but the evening meal was very expensive for what seemed to be mostly frozen food. Overall good stay and would stay again but we would avoid the evening meal and eat elsewhere.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Gemma
hace 3 semanas
·
Se alojó 2 noches
The staff were all helpful and friendly, rooms had everything that was needed. The little goody bags for children on arrival was a lovely touch.
The staff were all helpful and friendly, rooms had everything that was needed. The little goody bags for children on arrival was a lovely touch.
10
Miss Jane
hace 3 semanas
·
Se alojó 1 noche
I enjoyed everything,I am a returning customer.
I enjoyed everything,I am a returning customer.
10
Lynemore
hace 4 semanas
·
Se alojó 1 noche
Clean room, meals good.
Clean room, meals good.
4
Natalia
3 ago 2026
·
Se alojó 2 noches
If U can just avoid.Old hotel with some rude receptionist at the check in .Room with very old dirty carpet . The mattress back pain after just one night .Breakfast poor . Swimming pool changing rooms with mold everywhere.Just very very disappointed.
If U can just avoid.Old hotel with some rude receptionist at the check in .Room with very old dirty carpet . The mattress back pain after just one night .Breakfast poor . Swimming pool changing rooms with mold everywhere.Just very very disappointed.
6
Leanne
2 ago 2026
·
Se alojó 1 noche
Rooms dated and carpets filthy. Only positive was the friendly staff
Rooms dated and carpets filthy. Only positive was the friendly staff
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 14:00 a 00:00
Antes de la(s) 11:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-04: 104.1079041519165USD
- 2026-09-05: 227.0584493774414USD
- 2026-09-06: 93.59578630065919USD
- 2026-09-07: 140.83709054412842USD
- 2026-09-08: NO DATA
- 2026-09-09: 121.75890338745117USD
- 2026-09-10: 92.59893096313476USD
- 2026-09-11: 101.8638676147461USD
- 2026-09-12: 238.56030736083983USD
- 2026-09-13: 66.60526923828125USD
- 2026-09-14: 112.52153261871338USD
- 2026-09-15: NO DATA
- 2026-09-16: 150.37303411560057USD
- 2026-09-17: 89.60837381134033USD
- 2026-09-18: 81.92889631195068USD
- 2026-09-19: 141.40136266021727USD
- 2026-09-20: 70.68262306289672USD
- 2026-09-21: 137.42840210113525USD
- 2026-09-22: NO DATA
- 2026-09-23: 163.30323192138673USD
- 2026-09-24: 97.59042032470703USD
- 2026-09-25: 92.59893096313476USD
- 2026-09-26: 283.16390838623045USD
- 2026-09-27: 116.50894510803222USD
- 2026-09-28: 150.37303411560057USD
- 2026-09-29: 117.91084436645508USD
- 2026-09-30: 130.45765399475098USD
- 2026-10-01: 88.61874886932372USD
- 2026-10-02: 81.64077922821045USD
- 2026-10-03: 164.30729993286133USD
- 2026-10-04: 70.68262306289672USD
- 2026-10-05: 93.59578630065919USD
- 2026-10-06: 106.54763984985351USD
- 2026-10-07: 139.89980622253418USD
- 2026-10-08: 98.92805235443114USD
- 2026-10-09: 173.27898024902345USD
- 2026-10-10: 244.0049369506836USD
- 2026-10-11: 70.68262306289672USD
- 2026-10-12: 117.49857005004883USD
- 2026-10-13: 139.89980622253418USD
- 2026-10-14: 152.8832927520752USD
- 2026-10-15: 93.9228730895996USD
- 2026-10-16: 79.92989575195313USD
- 2026-10-17: 110.52783080444335USD
- 2026-10-18: 70.68262306289672USD
- 2026-10-19: 102.55300582580567USD
- 2026-10-20: 97.59042032470703USD
- 2026-10-21: 139.41488238067626USD
- 2026-10-22: 98.58004526672363USD
- 2026-10-23: 93.9228730895996USD
- 2026-10-24: 192.19750503234863USD
- 2026-10-25: 79.92989575195313USD
- 2026-10-26: 112.52153261871338USD
- 2026-10-27: 129.904821144104USD
- 2026-10-28: 154.89227940979004USD
- 2026-10-29: 92.59893096313476USD
- 2026-10-30: 88.61874886932372USD
- 2026-10-31: 127.45987530822754USD
- 2026-11-01: 70.68262306289672USD
- 2026-11-02: 121.89884166717529USD
- 2026-11-03: 211.12326021118164USD
- 2026-11-04: 154.36043774414063USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Los huéspedes que hayan reservado planes de tarifas con desayuno incluido lo recibirán para un máximo de dos adultos que compartan una habitación. Se cobrará una tasa de desayuno por cada huésped adicional. Durante los meses de septiembre a junio, la piscina de este establecimiento permanecerá cerrada todos los sábados de 09:00 a 13:00. Los huéspedes que hayan reservado planes de tarifas con cena incluida la recibirán para un máximo de dos adultos que compartan una habitación. Se cobrará un cargo por la cena por cada huésped adicional.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Para reservar cunas o camas infantiles, ponte en contacto con el alojamiento con antelación.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo y botiquín de primeros auxilios.
- El alojamiento afirma que sigue las medidas de limpieza y desinfección de Clean Promise (IHG).
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Durante el período lectivo, la piscina estará cerrada todos los sábados de 10:00 a 13:00.
- Se ofrece alojamiento gratuito a un máximo de un menor de hasta 12 años por cada adulto registrado, siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Cerca del alojamiento hay un edificio en construcción, que puede ocasionar ruidos y molestias.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Desayuno tipo bufé: 14.95 GBP por persona (precio aproximado)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicio de tintorería
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Mesas y zona de picnic
Comidas para llevar
Desayuno en la habitación
Habitaciones antialérgicas disponibles
Habitación familiar
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Internet
WiFi
Servicios
Centro de negocios
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Actividades
Piscina
Jardín
Piscina cubierta
Pool (Indoor)
Muebles de exterior
Fitness Center (nearby)