De Vere Cranage Estate

Lovely clean hotel, comfy with great facilities, gym, classes and spa

Great stay

Main building, lovely and as expected, however when checking in, they moved us to a room at the rear, quite modern and average at best

The room was a little tired but ok for what we paid. We were hoping to get room service when we arrived but that didn’t appear to be a thing since there was no menu (or any other hotel information) in the room. We headed to the restaurant where we were waited on by a lovely young lady (Matilda?) However, the food was not good at all. The menu was very limited and uninspiring. We were served the driest pork belly bites we’ve ever tasted (like they’d been reheated multiple times), brown salad leaves, stale, toasted bread sold as focaccia and it wasn’t cheap. Unfortunately breakfast wasn’t much better with multiple items run out (no sausages and minimal beans) despite it not being busy. When I mentioned this to one of the staff there was no apology, just an acknowledgment (which I believe was acted on but too late for us). I’ve stayed multiple times in another De Vere property which has always been fantastic. This one falls way short of the same standard. It was fine for a basic stop over but nothing more.

We love this hotel always clean and staff always seem happy and helpful