Kaya Belek
419 $US
/nuit
Moyenne pour septembre
Prix pour Kaya Belek
Sélectionnez les dates pour voir les prix et les disponibilités
419 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Kaya Belek, les prix par nuit s'élèvent en moyenne à 199 $US pendant le mois le moins cher (mars) et à 704 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 211 $US |
| février | 231 $US |
| mars | 199 $US |
| avril | 222 $US |
| mai | 296 $US |
| juin | 520 $US |
| juillet | 704 $US |
| août | 511 $US |
| septembre | 419 $US |
| octobre | 360 $US |
| novembre | 266 $US |
| décembre | 240 $US |
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sept. · 419 $US
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Le plus cher : juillet (env. 704 $US)
Le moins cher : mars (env. 199 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Lorsqu'il commence à faire beau, vous pouvez passer une journée sous le sig...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Lorsqu'il commence à faire beau, vous pouvez passer une journée sous le signe de la détente en faisant une partie de golf ou un petit saut à la plage privée de l'hébergement. Parmi les services et équipements offerts par cet hébergement vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément).
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. Si vous devez organiser une réunion à Serik, faites confiance à cet hébergement qui dispose d'espaces événements mesurant 6620 mètres carrés et comprenant un centre de conférence et des salles de réunion. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (24 h/24) et un parking gratuit se trouve dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour, vous vous régalerez à BBQ, l'un des 4 restaurants de cet hébergement et profiterez d'un service d'étage 24 h/24. Idéal pour une soirée cocooning pleine de saveurs ! La journée a été harassante ? L'hébergement abrite un bar / salon et un bar en bord de piscine, idéal pour se détendre autour d'un verre de vin ou d'un cocktail rafraîchissant. Un petit déjeuner buffet gratuit est servi tous les jours de 08 h 00 à 10 h 00.
Chambres
Les 518 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision LCD. Les chambres sont dotées d'un balcon. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.
Emplacement
En choisissant Hotel Kaya Belek - All Inclusive, vous profiterez d'un séjour à Serik (Golf de Belek), à moins de 10 minutes à pied de Kaya Eagles Golf Club et Plage de Kadriye. Cet hébergement tout inclus se trouve à 18,1 km de Plage de Lara et à 1,5 km de Carya Golf Club.
À proximité
Kaya Eagles Golf Club(0.4 miles)
Plage de Kadriye(0.4 miles)
Carya Golf Club(0.9 miles)
Belka Golf Club(1 miles)
Jardin de la Tolérance(1.1 miles)
Antalya Golf Club(1.3 miles)
National Golf Club(2 miles)
Club de golf Cullinan Links(2.1 miles)
Plage Publique de Belek(3.3 miles)
MM Migros(3.6 miles)
Mosquée de Belek(3.9 miles)
Montgomerie Maxx Royal Golf Club(5 miles)
Cornelia Golf Club(5.1 miles)
Parc de la Plage de Belek(5.7 miles)
Spa & Thalasso Asklepion(6 miles)
Aéroport principal le plus pratique pour rejoindre Hotel Kaya Belek - All Inclusive : Aéroport international d'Antalya (AYT)(18.8 miles)
Navette aéroport
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Nettoyage à sec
Emplacement
Uckum Tepesi, Golf de Belek, Serik, Turquie
Kaya Eagles Golf Club (0.4 miles)
Plage de Kadriye (0.4 miles)
Carya Golf Club (0.9 miles)
Belka Golf Club (1 miles)
Jardin de la Tolérance (1.1 miles)
Antalya Golf Club (1.3 miles)
Options de chambre
4
1 Lit Double
et 2 Lits Simples
Couchages 3
538 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
2
Chambre Standard, vue mer
Détails de la chambre
1 Lit Double
, 1 Lit Simple
et 1 Canapé-Lit
Couchages 3
323 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
2
Standard Room, Land View
Détails de la chambre
1 Lit Double
, 1 Lit Simple
et 1 Canapé-Lit
Couchages 3
323 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Kaya Belek
8.7
Fabuleux
Basé sur 220 avis vérifiés
Qui séjourne ici ?
Affaires
4%
Couples
25%
Familles
46%
Groupes
20%
Solo
2%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Kaya Belek, les clients apprécient régulièrement l'emplacement en bord de mer, l'abondance de nourriture et le personnel généralement aimable, tout en soulignant souvent des chambres vieillottes, des problèmes d'entretien et un service de ménage inégal qui ne répond pas aux attentes d'un établissement cinq étoiles.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Kaya Belek, les clients apprécient régulièrement l'emplacement en bord de mer, l'abondance de nourriture et le personnel généralement aimable, tout en soulignant souvent des chambres vieillottes, des problèmes d'entretien et un service de ménage inégal qui ne répond pas aux attentes d'un établissement cinq étoiles.
Les installations comprennent des piscines prisées, un spa et un hammam convenables, un accès à la plage et des animations dynamiques, mais certaines critiques font état de frustrations pratiques, comme des horaires de salle de sport limités, des transats usés et un manque de points de distribution de serviettes. Le confort des chambres est mitigé : certains apprécient les chambres spacieuses avec vue sur la mer, mais la performance de la climatisation et les problèmes de cartes de clé défectueuses sont des plaintes récurrentes, et certains mentionnent des nuisances sonores provenant des travaux sur place. La communication à la réception et la résolution des problèmes peuvent être incohérentes. Attendez-vous à un complexe balnéaire animé avec des équipements agréables, contrebalancé par quelques petits problèmes de service et d'entretien.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Emplacement en bord de mer avec plusieurs piscines, un spa/hammam apprécié et des animations dynamiques ; les familles apprécient les toboggans et les activités. Les inconvénients comprennent des horaires de salle de sport limités, des transats usés, un manque de points de distribution de serviettes et des limites de capacité occasionnelles au club pour enfants.
Avis de voyageur à ce sujet
10
Carolin
16 sept. 2025
·
A séjourné 8 nuits
Familienfreundliches Hotel, Servicepersonal ist sehr zuvorkommend und freundlich, sauberer Strand, immer freie Liegen an Pool und Strand gefunden, auch wenn viel mit Handtüchern reserviert war.
Familienfreundliches Hotel, Servicepersonal ist sehr zuvorkommend und freundlich, sauberer Strand, immer freie Liegen an Pool und Strand gefunden, auch wenn viel mit Handtüchern reserviert war.
10
Ali
25 juil. 2023
·
A séjourné 7 nuits
Vi blev tager imod med cocktails og lemonade. Super fin service maden var i orden meget forskelligt hver dag. Børnene elskede alle de forskellige pools da var sjove rutsjebaner for alle aldre. Hjælp til bagage plus pakning i bilen super fin personale
Vi blev tager imod med cocktails og lemonade. Super fin service maden var i orden meget forskelligt hver dag. Børnene elskede alle de forskellige pools da var sjove rutsjebaner for alle aldre. Hjælp til bagage plus pakning i bilen super fin personale
8
Magne Steiner
17 oct. 2025
·
A séjourné 5 nuits
Spa offers good massages, hammam and sauna. Indoor pool and quite good gym. Main impression: + good location, beach, tennis, garden and relatively good kitchen. What we did not like: Many of the Staff members are lacking proper education, training and language skills. One young man in reception behages in a quite rude manner and not as expected from a professional reception. - the room had several defects and lack of maintenance (damage main door, balcony door lock, lamp) Overfall impression. Good location and several Staff members (especially) with Krigisi og Kurdish original was friendly and professional ambassadors of the hotel. However, on many points Kaya Belek Hotel delivers weaker result than other 5 star hotels in Turkey. This can be improved!
Spa offers good massages, hammam and sauna. Indoor pool and quite good gym. Main impression: + good location, beach, tennis, garden and relatively good kitchen. What we did not like: Many of the Staff members are lacking proper education, training and language skills. One young man in reception behages in a quite rude manner and not as expected from a professional reception. - the room had several defects and lack of maintenance (damage main door, balcony door lock, lamp) Overfall impression. Good location and several Staff members (especially) with Krigisi og Kurdish original was friendly and professional ambassadors of the hotel. However, on many points Kaya Belek Hotel delivers weaker result than other 5 star hotels in Turkey. This can be improved!
6
Ishak
7 août 2025
·
A séjourné 10 nuits
Das Hotel ist ziemlich alt, wir mussten aufgrund von Feuchtigkeit an den wänden unser erstes Zimmer wechseln. Sowohl das erste als auch das zweite Zimmer waren nicht sehr sauber, der Boden war staubig, es waren Reste/Spielzeuge von den vorherigen Gästen auf dem Boden. Das Bett war äußerst unbequem. Die dusche hat nicht richtig funktioniert. Unser Balkon wurde nie gereinigt und aufgeräumt (wir waren 10 Tage dort). Außenanlage war auch nicht gut, die Liegen sind in einem schlechten Zustand. Es gibt nur eine station, wo man sich Handtücher holen konnte. Das einzigst positive ist das Essen und der Service/Personal in den Innenbereichen. Am strand hat es am service gemangelt.
Das Hotel ist ziemlich alt, wir mussten aufgrund von Feuchtigkeit an den wänden unser erstes Zimmer wechseln. Sowohl das erste als auch das zweite Zimmer waren nicht sehr sauber, der Boden war staubig, es waren Reste/Spielzeuge von den vorherigen Gästen auf dem Boden. Das Bett war äußerst unbequem. Die dusche hat nicht richtig funktioniert. Unser Balkon wurde nie gereinigt und aufgeräumt (wir waren 10 Tage dort). Außenanlage war auch nicht gut, die Liegen sind in einem schlechten Zustand. Es gibt nur eine station, wo man sich Handtücher holen konnte. Das einzigst positive ist das Essen und der Service/Personal in den Innenbereichen. Am strand hat es am service gemangelt.
10
Rohit
14 août 2023
·
A séjourné 6 nuits
We had a wonderful time at Kaya Belek. The hotel was nice but there is room for improvement. I was shocked to see the use of plastic straws. I think they should replace them with more eco-friendly options. The air-conditioning should be improved in the whole resort. There are areas of the resort which don't feel too comfortable. Evening entertainment was amazing. the 9:15 shows at the theatre are wonderful. Themed dinner buffet can be introduced. Like a section of buffet could be reserved for themed section. Like, Mexican, Chinesse, Indian, etc.
We had a wonderful time at Kaya Belek. The hotel was nice but there is room for improvement. I was shocked to see the use of plastic straws. I think they should replace them with more eco-friendly options. The air-conditioning should be improved in the whole resort. There are areas of the resort which don't feel too comfortable. Evening entertainment was amazing. the 9:15 shows at the theatre are wonderful. Themed dinner buffet can be introduced. Like a section of buffet could be reserved for themed section. Like, Mexican, Chinesse, Indian, etc.
6
Hakan
25 nov. 2024
·
A séjourné 3 nuits
Oda kartı çalışmadı , televizyonda bozuktu çalışırmı diye fişinin yerini değiştirirken ellerim tozdan kapkara oldu . Arkadı bu güne değin bir kez silinmemiş ..Ayrıca 4034 nolu odanın lavobosunun mermeri yarısı kırık onarılmamış olması banyoyu metruk gösteriyor… Otelin yemekleri saunası havuzu iyi . Misafir ilişkileri şikayetlerimizi dikkate alacaklarını söyledi ..
Oda kartı çalışmadı , televizyonda bozuktu çalışırmı diye fişinin yerini değiştirirken ellerim tozdan kapkara oldu . Arkadı bu güne değin bir kez silinmemiş ..Ayrıca 4034 nolu odanın lavobosunun mermeri yarısı kırık onarılmamış olması banyoyu metruk gösteriyor… Otelin yemekleri saunası havuzu iyi . Misafir ilişkileri şikayetlerimizi dikkate alacaklarını söyledi ..
8
Hadeel
11 sept. 2023
·
A séjourné 4 nuits
The furniture is old. We aaked to change the room because the floor and the rooms smell like mold. But the staff were friendly and the service was ok ... The best part was the swimming pool and the activities "happy environment"
The furniture is old. We aaked to change the room because the floor and the rooms smell like mold. But the staff were friendly and the service was ok ... The best part was the swimming pool and the activities "happy environment"
2
Ecem
12 juil. 2025
·
A séjourné 5 nuits
It was a very bad experience. The doors are designed to open with electronic cards, but they often don’t work properly. The rooms and hallways smell terrible. The towels in the room were torn. The pools shown on the left side of the hotel’s promotional photos are actually part of Kaya Palazzo, not this hotel — yet they misleadingly present them as their own. We were entitled to an à la carte dinner, but when we tried to make a reservation, we were told it was fully booked for four consecutive days and were not accommodated. The sunbeds are old and made of plastic. The floor tiles and ceramics are broken and poorly maintained. The food quality is low — they sometimes serve meals left over from the previous day or even two days ago. The alcoholic drinks are of the lowest quality. There’s only one type of beer available: Efes. For kids activity many children were turned down, as the activities had very limited capacity. That created unnecessary stress for our kids and us. This hotel is absolutely not worth the price. Avoid it at all costs.
It was a very bad experience. The doors are designed to open with electronic cards, but they often don’t work properly. The rooms and hallways smell terrible. The towels in the room were torn. The pools shown on the left side of the hotel’s promotional photos are actually part of Kaya Palazzo, not this hotel — yet they misleadingly present them as their own. We were entitled to an à la carte dinner, but when we tried to make a reservation, we were told it was fully booked for four consecutive days and were not accommodated. The sunbeds are old and made of plastic. The floor tiles and ceramics are broken and poorly maintained. The food quality is low — they sometimes serve meals left over from the previous day or even two days ago. The alcoholic drinks are of the lowest quality. There’s only one type of beer available: Efes. For kids activity many children were turned down, as the activities had very limited capacity. That created unnecessary stress for our kids and us. This hotel is absolutely not worth the price. Avoid it at all costs.
8
john
22 juin 2025
·
A séjourné 5 nuits
the hotel was clean with very helpful staff . nice pools , very good dinning room and food. entertanment during the evening. there were things for children but I think the hotel is better suited to adults. the person looking after our room could not be recomended
the hotel was clean with very helpful staff . nice pools , very good dinning room and food. entertanment during the evening. there were things for children but I think the hotel is better suited to adults. the person looking after our room could not be recomended
8
Harry
27 sept. 2025
·
A séjourné 2 nuits
We had a great short stay at Kaya Belek hotel. The rooms are spacious, the food was great and the staff were very attentive. The hotel is in need of a refurbishment as it looks very tired but it didn’t spoil our time. My only slight disappointment was that the gym didn’t open until 8:30am.
We had a great short stay at Kaya Belek hotel. The rooms are spacious, the food was great and the staff were very attentive. The hotel is in need of a refurbishment as it looks very tired but it didn’t spoil our time. My only slight disappointment was that the gym didn’t open until 8:30am.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est mitigée : certains clients ont trouvé les chambres et les espaces propres, tandis que d'autres ont signalé des salles de bain moisis, de la poussière, de mauvaises odeurs, des serviettes déchirées et des détails manquant sur les balcons ou dans les chambres.
Avis de voyageur à ce sujet
2
HALIL
2 oct. 2024
·
A séjourné 4 nuits
Awful hotel, deceptive photos. I’ve stayed in many hotels in Antalya from Kas all the way to towards Alanya. I’m also a business traveller that goes to a lot of standard hotels. This hotel is falling apart , extremely out dated and not a 5-star resort. The hotel is stuck in the 80s with a lot of things broken. Beds are wildly uncomfortable please read other reviews about this. AC doesn’t cool the room down. Crowded and unsanitary please see photos. Do not stay here this isn’t a decent hotel. I wish I could get my money back but I’m more upset about the ruined experience with my family. Such deceptive photos The service team was decent and the food is good. But that’s about it The hotel guest relations manager threatened me with having their lawyers take down the review so I wish her the best of luck!
Awful hotel, deceptive photos. I’ve stayed in many hotels in Antalya from Kas all the way to towards Alanya. I’m also a business traveller that goes to a lot of standard hotels. This hotel is falling apart , extremely out dated and not a 5-star resort. The hotel is stuck in the 80s with a lot of things broken. Beds are wildly uncomfortable please read other reviews about this. AC doesn’t cool the room down. Crowded and unsanitary please see photos. Do not stay here this isn’t a decent hotel. I wish I could get my money back but I’m more upset about the ruined experience with my family. Such deceptive photos The service team was decent and the food is good. But that’s about it The hotel guest relations manager threatened me with having their lawyers take down the review so I wish her the best of luck!
10
yücel
25 janv. 2025
·
A séjourné 3 nuits
Ufak tefek aksaklıklar olmasına rağmen güzel bir tatildi oda temizleme konusunda iyileştirmeler yapılabilir daha detaylı ve hassas davranabilir diye düşünüyorum bununla beraber çocuğumuzun geçirdiği talihsiz kazada misafir ilişkileri müdürü Derya hanım ve diğer çalışan tüm departman müdürleri ile personeller bizimle çok özenli ilgilendi bu da ayrıca memnun ediciydi
Ufak tefek aksaklıklar olmasına rağmen güzel bir tatildi oda temizleme konusunda iyileştirmeler yapılabilir daha detaylı ve hassas davranabilir diye düşünüyorum bununla beraber çocuğumuzun geçirdiği talihsiz kazada misafir ilişkileri müdürü Derya hanım ve diğer çalışan tüm departman müdürleri ile personeller bizimle çok özenli ilgilendi bu da ayrıca memnun ediciydi
2
Ilhan
15 août 2025
·
A séjourné 7 nuits
Das einzig wirklich Positive an meinem Aufenthalt im Hotel Kaya Belek war das Essen – geschmacklich sehr gut. Leider hört der positive Eindruck dort auch schon auf. Die Zimmer sind stark in die Jahre gekommen, die Bäder wiesen deutliche Schimmelspuren auf und wirkten ungepflegt. Der Kühlschrank war verschmutzt und die Betten sehr unbequem. Die Magnetkarten für die Zimmertüren funktionierten ständig nicht, sodass ich mehrmals am Tag zur Rezeption laufen musste – sehr ärgerlich. Der Service im Restaurant war gemischt: Während einige Mitarbeiter freundlich waren, wirkten andere lustlos und teilweise unhöflich. Das Animationsteam hingegen war engagiert und hat mit seiner Freundlichkeit für gute Stimmung gesorgt. Ein weiteres Ärgernis waren die vom Hotel bestellten Taxis. Für eine kurze Strecke von etwa 6 km nach Belek und zurück wurden 25 € berechnet – trotz staatlicher Taxameterpflicht. Dass das Hotelmanagement hier keinen Einfluss nimmt, ist enttäuschend und wirkt wie stillschweigende Zustimmung zu dieser Praxis. Insgesamt war dieser Aufenthalt für mich kein erholsamer Urlaub. Abgesehen vom guten Essen konnte mich das Hotel leider in keinem anderen Bereich überzeugen. Für mich: Nie wieder.
Das einzig wirklich Positive an meinem Aufenthalt im Hotel Kaya Belek war das Essen – geschmacklich sehr gut. Leider hört der positive Eindruck dort auch schon auf. Die Zimmer sind stark in die Jahre gekommen, die Bäder wiesen deutliche Schimmelspuren auf und wirkten ungepflegt. Der Kühlschrank war verschmutzt und die Betten sehr unbequem. Die Magnetkarten für die Zimmertüren funktionierten ständig nicht, sodass ich mehrmals am Tag zur Rezeption laufen musste – sehr ärgerlich. Der Service im Restaurant war gemischt: Während einige Mitarbeiter freundlich waren, wirkten andere lustlos und teilweise unhöflich. Das Animationsteam hingegen war engagiert und hat mit seiner Freundlichkeit für gute Stimmung gesorgt. Ein weiteres Ärgernis waren die vom Hotel bestellten Taxis. Für eine kurze Strecke von etwa 6 km nach Belek und zurück wurden 25 € berechnet – trotz staatlicher Taxameterpflicht. Dass das Hotelmanagement hier keinen Einfluss nimmt, ist enttäuschend und wirkt wie stillschweigende Zustimmung zu dieser Praxis. Insgesamt war dieser Aufenthalt für mich kein erholsamer Urlaub. Abgesehen vom guten Essen konnte mich das Hotel leider in keinem anderen Bereich überzeugen. Für mich: Nie wieder.
2
Ilhan
15 août 2025
·
A séjourné 1 nuit
Das einzig wirklich Positive an meinem Aufenthalt im Hotel Kaya Belek war das Essen – abwechslungsreich, frisch und geschmacklich sehr gut. Leider hört der positive Eindruck dort auch schon auf. Die Zimmer sind stark in die Jahre gekommen, die Bäder wiesen deutliche Schimmelspuren auf und wirkten ungepflegt. Der Kühlschrank war verschmutzt und die Betten sehr unbequem. Die Magnetkarten für die Zimmertüren funktionierten ständig nicht, sodass ich mehrmals am Tag zur Rezeption laufen musste – sehr ärgerlich. Der Service im Restaurant war gemischt: Während einige Mitarbeiter freundlich waren, wirkten andere lustlos und teilweise unhöflich. Das Animationsteam hingegen war engagiert und hat mit seiner Freundlichkeit für gute Stimmung gesorgt. Ein weiteres Ärgernis waren die vom Hotel bestellten Taxis. Für eine kurze Strecke von etwa 6 km nach Belek und zurück wurden 25 € berechnet – trotz staatlicher Taxameterpflicht. Dass das Hotelmanagement hier keinen Einfluss nimmt, ist enttäuschend und wirkt wie stillschweigende Zustimmung zu dieser Praxis. Insgesamt war dieser Aufenthalt für mich kein erholsamer Urlaub. Abgesehen vom guten Essen konnte mich das Hotel leider in keinem anderen Bereich überzeugen. Für mich: Nie wieder.
Das einzig wirklich Positive an meinem Aufenthalt im Hotel Kaya Belek war das Essen – abwechslungsreich, frisch und geschmacklich sehr gut. Leider hört der positive Eindruck dort auch schon auf. Die Zimmer sind stark in die Jahre gekommen, die Bäder wiesen deutliche Schimmelspuren auf und wirkten ungepflegt. Der Kühlschrank war verschmutzt und die Betten sehr unbequem. Die Magnetkarten für die Zimmertüren funktionierten ständig nicht, sodass ich mehrmals am Tag zur Rezeption laufen musste – sehr ärgerlich. Der Service im Restaurant war gemischt: Während einige Mitarbeiter freundlich waren, wirkten andere lustlos und teilweise unhöflich. Das Animationsteam hingegen war engagiert und hat mit seiner Freundlichkeit für gute Stimmung gesorgt. Ein weiteres Ärgernis waren die vom Hotel bestellten Taxis. Für eine kurze Strecke von etwa 6 km nach Belek und zurück wurden 25 € berechnet – trotz staatlicher Taxameterpflicht. Dass das Hotelmanagement hier keinen Einfluss nimmt, ist enttäuschend und wirkt wie stillschweigende Zustimmung zu dieser Praxis. Insgesamt war dieser Aufenthalt für mich kein erholsamer Urlaub. Abgesehen vom guten Essen konnte mich das Hotel leider in keinem anderen Bereich überzeugen. Für mich: Nie wieder.
6
Ishak
7 août 2025
·
A séjourné 10 nuits
Das Hotel ist ziemlich alt, wir mussten aufgrund von Feuchtigkeit an den wänden unser erstes Zimmer wechseln. Sowohl das erste als auch das zweite Zimmer waren nicht sehr sauber, der Boden war staubig, es waren Reste/Spielzeuge von den vorherigen Gästen auf dem Boden. Das Bett war äußerst unbequem. Die dusche hat nicht richtig funktioniert. Unser Balkon wurde nie gereinigt und aufgeräumt (wir waren 10 Tage dort). Außenanlage war auch nicht gut, die Liegen sind in einem schlechten Zustand. Es gibt nur eine station, wo man sich Handtücher holen konnte. Das einzigst positive ist das Essen und der Service/Personal in den Innenbereichen. Am strand hat es am service gemangelt.
Das Hotel ist ziemlich alt, wir mussten aufgrund von Feuchtigkeit an den wänden unser erstes Zimmer wechseln. Sowohl das erste als auch das zweite Zimmer waren nicht sehr sauber, der Boden war staubig, es waren Reste/Spielzeuge von den vorherigen Gästen auf dem Boden. Das Bett war äußerst unbequem. Die dusche hat nicht richtig funktioniert. Unser Balkon wurde nie gereinigt und aufgeräumt (wir waren 10 Tage dort). Außenanlage war auch nicht gut, die Liegen sind in einem schlechten Zustand. Es gibt nur eine station, wo man sich Handtücher holen konnte. Das einzigst positive ist das Essen und der Service/Personal in den Innenbereichen. Am strand hat es am service gemangelt.
6
Hakan
25 nov. 2024
·
A séjourné 3 nuits
Oda kartı çalışmadı , televizyonda bozuktu çalışırmı diye fişinin yerini değiştirirken ellerim tozdan kapkara oldu . Arkadı bu güne değin bir kez silinmemiş ..Ayrıca 4034 nolu odanın lavobosunun mermeri yarısı kırık onarılmamış olması banyoyu metruk gösteriyor… Otelin yemekleri saunası havuzu iyi . Misafir ilişkileri şikayetlerimizi dikkate alacaklarını söyledi ..
Oda kartı çalışmadı , televizyonda bozuktu çalışırmı diye fişinin yerini değiştirirken ellerim tozdan kapkara oldu . Arkadı bu güne değin bir kez silinmemiş ..Ayrıca 4034 nolu odanın lavobosunun mermeri yarısı kırık onarılmamış olması banyoyu metruk gösteriyor… Otelin yemekleri saunası havuzu iyi . Misafir ilişkileri şikayetlerimizi dikkate alacaklarını söyledi ..
8
Karen
3 nov. 2025
·
A séjourné 4 nuits
Very good location right in the beach. Very clean and large well appointed sea view room
Very good location right in the beach. Very clean and large well appointed sea view room
2
Ecem
12 juil. 2025
·
A séjourné 5 nuits
It was a very bad experience. The doors are designed to open with electronic cards, but they often don’t work properly. The rooms and hallways smell terrible. The towels in the room were torn. The pools shown on the left side of the hotel’s promotional photos are actually part of Kaya Palazzo, not this hotel — yet they misleadingly present them as their own. We were entitled to an à la carte dinner, but when we tried to make a reservation, we were told it was fully booked for four consecutive days and were not accommodated. The sunbeds are old and made of plastic. The floor tiles and ceramics are broken and poorly maintained. The food quality is low — they sometimes serve meals left over from the previous day or even two days ago. The alcoholic drinks are of the lowest quality. There’s only one type of beer available: Efes. For kids activity many children were turned down, as the activities had very limited capacity. That created unnecessary stress for our kids and us. This hotel is absolutely not worth the price. Avoid it at all costs.
It was a very bad experience. The doors are designed to open with electronic cards, but they often don’t work properly. The rooms and hallways smell terrible. The towels in the room were torn. The pools shown on the left side of the hotel’s promotional photos are actually part of Kaya Palazzo, not this hotel — yet they misleadingly present them as their own. We were entitled to an à la carte dinner, but when we tried to make a reservation, we were told it was fully booked for four consecutive days and were not accommodated. The sunbeds are old and made of plastic. The floor tiles and ceramics are broken and poorly maintained. The food quality is low — they sometimes serve meals left over from the previous day or even two days ago. The alcoholic drinks are of the lowest quality. There’s only one type of beer available: Efes. For kids activity many children were turned down, as the activities had very limited capacity. That created unnecessary stress for our kids and us. This hotel is absolutely not worth the price. Avoid it at all costs.
8
Robert James
19 mai 2023
·
A séjourné 2 nuits
We enjoyed our stay Kaya Belek hotel, the room was spacious, but beds were very basic with little comfort. Bathroom with rain shower was also a very nice touch, but daily toiletries were just dropped on counter and toilet paper rolls left out, never really straightened out. It shows lack of training or care by room cleaning staff. Food and drink throughout dining and bars in hotel were very good with nice service. Attentive service by all staff throughout the property. Kudos to the pool bar wait staff on roller blades, now that I have never seen in 35 years in the travel business and was impressed at their skill and level of customer service effort. The only disappointment was lack info provided at check in on the property, a map to where everything was ?, it took me a while to find the fitness room, no golf info provided when asked, they just pointed to where it was, no special rates given, no info given on spa (coupon?)other dining options, etc. Everything a resort wants to upgrade its guests on, nothing was mentioned…too bad, we spent our golf money and shopped off property. No ATM for a 400 room property, disappointing. No shuttle service to near by sites like land of legends, golf courses. Many of questions above were asked to front desk staff, some of them were in new training and did not speak a lot of English. Some staff were very helpful but had limited service efforts. A North American 4 ****, which is in need in this market/area. Solid choice.
We enjoyed our stay Kaya Belek hotel, the room was spacious, but beds were very basic with little comfort. Bathroom with rain shower was also a very nice touch, but daily toiletries were just dropped on counter and toilet paper rolls left out, never really straightened out. It shows lack of training or care by room cleaning staff. Food and drink throughout dining and bars in hotel were very good with nice service. Attentive service by all staff throughout the property. Kudos to the pool bar wait staff on roller blades, now that I have never seen in 35 years in the travel business and was impressed at their skill and level of customer service effort. The only disappointment was lack info provided at check in on the property, a map to where everything was ?, it took me a while to find the fitness room, no golf info provided when asked, they just pointed to where it was, no special rates given, no info given on spa (coupon?)other dining options, etc. Everything a resort wants to upgrade its guests on, nothing was mentioned…too bad, we spent our golf money and shopped off property. No ATM for a 400 room property, disappointing. No shuttle service to near by sites like land of legends, golf courses. Many of questions above were asked to front desk staff, some of them were in new training and did not speak a lot of English. Some staff were very helpful but had limited service efforts. A North American 4 ****, which is in need in this market/area. Solid choice.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement vieillottes et nécessitent une rénovation, bien que certaines soient spacieuses avec vue sur la mer. Les problèmes récurrents incluent une climatisation faible, des cartes de clé défectueuses et un Wi-Fi lent et instable ; certains mentionnent également des nuisances sonores provenant des travaux sur place.
Avis de voyageur à ce sujet
6
Petter Hodt
4 nov. 2025
·
A séjourné 1 nuit
The quality was not what I would expect from a 5-star hotel. Air con was not working and the rooms were pretty worn down
The quality was not what I would expect from a 5-star hotel. Air con was not working and the rooms were pretty worn down
8
Nizar
2 sept. 2022
·
A séjourné 5 nuits
It is an excellent resort for large family with small children for the price and all inclusive meal deal and excellent location. Room AC was not cool enough but managed to adjust after 2 days. the buffet was exceptional
It is an excellent resort for large family with small children for the price and all inclusive meal deal and excellent location. Room AC was not cool enough but managed to adjust after 2 days. the buffet was exceptional
8
metin
3 mars 2025
·
A séjourné 3 nuits
Yemekler, personel, otel konforu iyi. Bahçede gürültülü tamirat vardı, otel dışında da kaldırımlar kazılmış toz, toprak. Otelin içine kapanmak zorunda kaldık. Wi-fi vasattı, sıklıkla zayıflıyor ve hem cep telefonu hem de bilgisayara sürekli yeniden kayıt gerekiyordu.
Yemekler, personel, otel konforu iyi. Bahçede gürültülü tamirat vardı, otel dışında da kaldırımlar kazılmış toz, toprak. Otelin içine kapanmak zorunda kaldık. Wi-fi vasattı, sıklıkla zayıflıyor ve hem cep telefonu hem de bilgisayara sürekli yeniden kayıt gerekiyordu.
8
Omar
7 juil. 2025
·
A séjourné 1 nuit
The WIFI WAS VERY SLOW AND TURNING ON AND OFF
The WIFI WAS VERY SLOW AND TURNING ON AND OFF
8
Neil
9 nov. 2024
·
A séjourné 3 nuits
Fantastic food, very attentive staff, beautiful surroundings but tired rooms. Laminate flooring in rooms lifting and chipped at edges. Rooms are in need of a full refurbishment.
Fantastic food, very attentive staff, beautiful surroundings but tired rooms. Laminate flooring in rooms lifting and chipped at edges. Rooms are in need of a full refurbishment.
10
Rohit
14 août 2023
·
A séjourné 6 nuits
We had a wonderful time at Kaya Belek. The hotel was nice but there is room for improvement. I was shocked to see the use of plastic straws. I think they should replace them with more eco-friendly options. The air-conditioning should be improved in the whole resort. There are areas of the resort which don't feel too comfortable. Evening entertainment was amazing. the 9:15 shows at the theatre are wonderful. Themed dinner buffet can be introduced. Like a section of buffet could be reserved for themed section. Like, Mexican, Chinesse, Indian, etc.
We had a wonderful time at Kaya Belek. The hotel was nice but there is room for improvement. I was shocked to see the use of plastic straws. I think they should replace them with more eco-friendly options. The air-conditioning should be improved in the whole resort. There are areas of the resort which don't feel too comfortable. Evening entertainment was amazing. the 9:15 shows at the theatre are wonderful. Themed dinner buffet can be introduced. Like a section of buffet could be reserved for themed section. Like, Mexican, Chinesse, Indian, etc.
8
Karen
3 nov. 2025
·
A séjourné 4 nuits
Very good location right in the beach. Very clean and large well appointed sea view room
Very good location right in the beach. Very clean and large well appointed sea view room
8
Hadeel
11 sept. 2023
·
A séjourné 4 nuits
The furniture is old. We aaked to change the room because the floor and the rooms smell like mold. But the staff were friendly and the service was ok ... The best part was the swimming pool and the activities "happy environment"
The furniture is old. We aaked to change the room because the floor and the rooms smell like mold. But the staff were friendly and the service was ok ... The best part was the swimming pool and the activities "happy environment"
6
Craig
7 nov. 2024
·
A séjourné 3 nuits
We booked this hotel as a better option than our previous after Ironman race, however when we wanted to add some nights we didn’t get a response from The hotel, I called and the reservations team stated it would be ok and some e will call me but this didn’t happen, upon arrival We were advised that they were fully booked so no extra nights were possible. They says they didn’t see the messages on the system but we did this through hotels.com messaging. It means we had to find another hotel for our additional two nights. Whilst at the hotel you notice that some areas are in need of updating and the room keys are a nightmare I had to go back to reception on every occasion to sort it out.
We booked this hotel as a better option than our previous after Ironman race, however when we wanted to add some nights we didn’t get a response from The hotel, I called and the reservations team stated it would be ok and some e will call me but this didn’t happen, upon arrival We were advised that they were fully booked so no extra nights were possible. They says they didn’t see the messages on the system but we did this through hotels.com messaging. It means we had to find another hotel for our additional two nights. Whilst at the hotel you notice that some areas are in need of updating and the room keys are a nightmare I had to go back to reception on every occasion to sort it out.
8
Harry
27 sept. 2025
·
A séjourné 2 nuits
We had a great short stay at Kaya Belek hotel. The rooms are spacious, the food was great and the staff were very attentive. The hotel is in need of a refurbishment as it looks very tired but it didn’t spoil our time. My only slight disappointment was that the gym didn’t open until 8:30am.
We had a great short stay at Kaya Belek hotel. The rooms are spacious, the food was great and the staff were very attentive. The hotel is in need of a refurbishment as it looks very tired but it didn’t spoil our time. My only slight disappointment was that the gym didn’t open until 8:30am.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
De nombreux clients louent le service amical et attentionné dans les bars et les restaurants. Cependant, la communication, la formation et la réactivité de la réception sont incohérentes, avec des informations insuffisantes à l'arrivée et une gestion inefficace des réservations signalées.
Avis de voyageur à ce sujet
10
Carolin
16 sept. 2025
·
A séjourné 8 nuits
Familienfreundliches Hotel, Servicepersonal ist sehr zuvorkommend und freundlich, sauberer Strand, immer freie Liegen an Pool und Strand gefunden, auch wenn viel mit Handtüchern reserviert war.
Familienfreundliches Hotel, Servicepersonal ist sehr zuvorkommend und freundlich, sauberer Strand, immer freie Liegen an Pool und Strand gefunden, auch wenn viel mit Handtüchern reserviert war.
2
HALIL
2 oct. 2024
·
A séjourné 4 nuits
Awful hotel, deceptive photos. I’ve stayed in many hotels in Antalya from Kas all the way to towards Alanya. I’m also a business traveller that goes to a lot of standard hotels. This hotel is falling apart , extremely out dated and not a 5-star resort. The hotel is stuck in the 80s with a lot of things broken. Beds are wildly uncomfortable please read other reviews about this. AC doesn’t cool the room down. Crowded and unsanitary please see photos. Do not stay here this isn’t a decent hotel. I wish I could get my money back but I’m more upset about the ruined experience with my family. Such deceptive photos The service team was decent and the food is good. But that’s about it The hotel guest relations manager threatened me with having their lawyers take down the review so I wish her the best of luck!
Awful hotel, deceptive photos. I’ve stayed in many hotels in Antalya from Kas all the way to towards Alanya. I’m also a business traveller that goes to a lot of standard hotels. This hotel is falling apart , extremely out dated and not a 5-star resort. The hotel is stuck in the 80s with a lot of things broken. Beds are wildly uncomfortable please read other reviews about this. AC doesn’t cool the room down. Crowded and unsanitary please see photos. Do not stay here this isn’t a decent hotel. I wish I could get my money back but I’m more upset about the ruined experience with my family. Such deceptive photos The service team was decent and the food is good. But that’s about it The hotel guest relations manager threatened me with having their lawyers take down the review so I wish her the best of luck!
10
yasar
6 mai 2024
·
A séjourné 6 nuits
i stayed here for 6 nights and it was my best holiday ever with all amenities, all you need to keep u you busy is at kaya belek i enjoyed the swim here All staff were lovely always come to offer you drinks and snacks, the main restaurant was outrageous with all kind of food from meat to dessert and sitting area was fabulous, food, staff,chef restaurant is 10/10 in the main restaurant my favourite staff was mehmet and from the lobby was huseyinuguten with roll skates both were very friendly. excellent overall would recommend my friends and family to enjoy here at kaya belek
i stayed here for 6 nights and it was my best holiday ever with all amenities, all you need to keep u you busy is at kaya belek i enjoyed the swim here All staff were lovely always come to offer you drinks and snacks, the main restaurant was outrageous with all kind of food from meat to dessert and sitting area was fabulous, food, staff,chef restaurant is 10/10 in the main restaurant my favourite staff was mehmet and from the lobby was huseyinuguten with roll skates both were very friendly. excellent overall would recommend my friends and family to enjoy here at kaya belek
8
Magne Steiner
17 oct. 2025
·
A séjourné 5 nuits
Spa offers good massages, hammam and sauna. Indoor pool and quite good gym. Main impression: + good location, beach, tennis, garden and relatively good kitchen. What we did not like: Many of the Staff members are lacking proper education, training and language skills. One young man in reception behages in a quite rude manner and not as expected from a professional reception. - the room had several defects and lack of maintenance (damage main door, balcony door lock, lamp) Overfall impression. Good location and several Staff members (especially) with Krigisi og Kurdish original was friendly and professional ambassadors of the hotel. However, on many points Kaya Belek Hotel delivers weaker result than other 5 star hotels in Turkey. This can be improved!
Spa offers good massages, hammam and sauna. Indoor pool and quite good gym. Main impression: + good location, beach, tennis, garden and relatively good kitchen. What we did not like: Many of the Staff members are lacking proper education, training and language skills. One young man in reception behages in a quite rude manner and not as expected from a professional reception. - the room had several defects and lack of maintenance (damage main door, balcony door lock, lamp) Overfall impression. Good location and several Staff members (especially) with Krigisi og Kurdish original was friendly and professional ambassadors of the hotel. However, on many points Kaya Belek Hotel delivers weaker result than other 5 star hotels in Turkey. This can be improved!
6
Ishak
7 août 2025
·
A séjourné 10 nuits
Das Hotel ist ziemlich alt, wir mussten aufgrund von Feuchtigkeit an den wänden unser erstes Zimmer wechseln. Sowohl das erste als auch das zweite Zimmer waren nicht sehr sauber, der Boden war staubig, es waren Reste/Spielzeuge von den vorherigen Gästen auf dem Boden. Das Bett war äußerst unbequem. Die dusche hat nicht richtig funktioniert. Unser Balkon wurde nie gereinigt und aufgeräumt (wir waren 10 Tage dort). Außenanlage war auch nicht gut, die Liegen sind in einem schlechten Zustand. Es gibt nur eine station, wo man sich Handtücher holen konnte. Das einzigst positive ist das Essen und der Service/Personal in den Innenbereichen. Am strand hat es am service gemangelt.
Das Hotel ist ziemlich alt, wir mussten aufgrund von Feuchtigkeit an den wänden unser erstes Zimmer wechseln. Sowohl das erste als auch das zweite Zimmer waren nicht sehr sauber, der Boden war staubig, es waren Reste/Spielzeuge von den vorherigen Gästen auf dem Boden. Das Bett war äußerst unbequem. Die dusche hat nicht richtig funktioniert. Unser Balkon wurde nie gereinigt und aufgeräumt (wir waren 10 Tage dort). Außenanlage war auch nicht gut, die Liegen sind in einem schlechten Zustand. Es gibt nur eine station, wo man sich Handtücher holen konnte. Das einzigst positive ist das Essen und der Service/Personal in den Innenbereichen. Am strand hat es am service gemangelt.
8
Neil
9 nov. 2024
·
A séjourné 3 nuits
Fantastic food, very attentive staff, beautiful surroundings but tired rooms. Laminate flooring in rooms lifting and chipped at edges. Rooms are in need of a full refurbishment.
Fantastic food, very attentive staff, beautiful surroundings but tired rooms. Laminate flooring in rooms lifting and chipped at edges. Rooms are in need of a full refurbishment.
6
Craig
7 nov. 2024
·
A séjourné 3 nuits
We booked this hotel as a better option than our previous after Ironman race, however when we wanted to add some nights we didn’t get a response from The hotel, I called and the reservations team stated it would be ok and some e will call me but this didn’t happen, upon arrival We were advised that they were fully booked so no extra nights were possible. They says they didn’t see the messages on the system but we did this through hotels.com messaging. It means we had to find another hotel for our additional two nights. Whilst at the hotel you notice that some areas are in need of updating and the room keys are a nightmare I had to go back to reception on every occasion to sort it out.
We booked this hotel as a better option than our previous after Ironman race, however when we wanted to add some nights we didn’t get a response from The hotel, I called and the reservations team stated it would be ok and some e will call me but this didn’t happen, upon arrival We were advised that they were fully booked so no extra nights were possible. They says they didn’t see the messages on the system but we did this through hotels.com messaging. It means we had to find another hotel for our additional two nights. Whilst at the hotel you notice that some areas are in need of updating and the room keys are a nightmare I had to go back to reception on every occasion to sort it out.
8
Harry
27 sept. 2025
·
A séjourné 2 nuits
We had a great short stay at Kaya Belek hotel. The rooms are spacious, the food was great and the staff were very attentive. The hotel is in need of a refurbishment as it looks very tired but it didn’t spoil our time. My only slight disappointment was that the gym didn’t open until 8:30am.
We had a great short stay at Kaya Belek hotel. The rooms are spacious, the food was great and the staff were very attentive. The hotel is in need of a refurbishment as it looks very tired but it didn’t spoil our time. My only slight disappointment was that the gym didn’t open until 8:30am.
8
Robert James
19 mai 2023
·
A séjourné 2 nuits
We enjoyed our stay Kaya Belek hotel, the room was spacious, but beds were very basic with little comfort. Bathroom with rain shower was also a very nice touch, but daily toiletries were just dropped on counter and toilet paper rolls left out, never really straightened out. It shows lack of training or care by room cleaning staff. Food and drink throughout dining and bars in hotel were very good with nice service. Attentive service by all staff throughout the property. Kudos to the pool bar wait staff on roller blades, now that I have never seen in 35 years in the travel business and was impressed at their skill and level of customer service effort. The only disappointment was lack info provided at check in on the property, a map to where everything was ?, it took me a while to find the fitness room, no golf info provided when asked, they just pointed to where it was, no special rates given, no info given on spa (coupon?)other dining options, etc. Everything a resort wants to upgrade its guests on, nothing was mentioned…too bad, we spent our golf money and shopped off property. No ATM for a 400 room property, disappointing. No shuttle service to near by sites like land of legends, golf courses. Many of questions above were asked to front desk staff, some of them were in new training and did not speak a lot of English. Some staff were very helpful but had limited service efforts. A North American 4 ****, which is in need in this market/area. Solid choice.
We enjoyed our stay Kaya Belek hotel, the room was spacious, but beds were very basic with little comfort. Bathroom with rain shower was also a very nice touch, but daily toiletries were just dropped on counter and toilet paper rolls left out, never really straightened out. It shows lack of training or care by room cleaning staff. Food and drink throughout dining and bars in hotel were very good with nice service. Attentive service by all staff throughout the property. Kudos to the pool bar wait staff on roller blades, now that I have never seen in 35 years in the travel business and was impressed at their skill and level of customer service effort. The only disappointment was lack info provided at check in on the property, a map to where everything was ?, it took me a while to find the fitness room, no golf info provided when asked, they just pointed to where it was, no special rates given, no info given on spa (coupon?)other dining options, etc. Everything a resort wants to upgrade its guests on, nothing was mentioned…too bad, we spent our golf money and shopped off property. No ATM for a 400 room property, disappointing. No shuttle service to near by sites like land of legends, golf courses. Many of questions above were asked to front desk staff, some of them were in new training and did not speak a lot of English. Some staff were very helpful but had limited service efforts. A North American 4 ****, which is in need in this market/area. Solid choice.
6
Aylin
17 oct. 2024
·
A séjourné 4 nuits
The food was of very good quality and a lot of different varieties. The room was big and perfect for our needs, even though the room was outdated it was clean and spacious. Special thanks to Cengiz at the poolbar who was one of the most hospitable person at the hotel. Having that said, the FO team could be a lot more welcoming and explaining of where to find the towels or where the restaurant is located etc. they gave us the room key and that was it after waiting for them to finish their conversation. As written in multiple reviews, the hotel is a bit outdated which is more than fine. However, the dumped some old sunbeds and trash in a corner at the pool which wasn’t pleasant to look at and could be easily solved. The kids was not invited by its facilities and should be renovated. The staff at the kids club were fantastic though and they did a lot of great activities. Overall, we had a good time but stayed in better hotels in the regions.
The food was of very good quality and a lot of different varieties. The room was big and perfect for our needs, even though the room was outdated it was clean and spacious. Special thanks to Cengiz at the poolbar who was one of the most hospitable person at the hotel. Having that said, the FO team could be a lot more welcoming and explaining of where to find the towels or where the restaurant is located etc. they gave us the room key and that was it after waiting for them to finish their conversation. As written in multiple reviews, the hotel is a bit outdated which is more than fine. However, the dumped some old sunbeds and trash in a corner at the pool which wasn’t pleasant to look at and could be easily solved. The kids was not invited by its facilities and should be renovated. The staff at the kids club were fantastic though and they did a lot of great activities. Overall, we had a good time but stayed in better hotels in the regions.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
L'emplacement en bord de mer est un atout majeur et pratique pour les familles. Quelques commentaires mentionnent des bruits de construction ou des travaux sur la route à l'extérieur pendant leur séjour.
Avis de voyageur à ce sujet
8
Nizar
2 sept. 2022
·
A séjourné 5 nuits
It is an excellent resort for large family with small children for the price and all inclusive meal deal and excellent location. Room AC was not cool enough but managed to adjust after 2 days. the buffet was exceptional
It is an excellent resort for large family with small children for the price and all inclusive meal deal and excellent location. Room AC was not cool enough but managed to adjust after 2 days. the buffet was exceptional
8
Magne Steiner
17 oct. 2025
·
A séjourné 5 nuits
Spa offers good massages, hammam and sauna. Indoor pool and quite good gym. Main impression: + good location, beach, tennis, garden and relatively good kitchen. What we did not like: Many of the Staff members are lacking proper education, training and language skills. One young man in reception behages in a quite rude manner and not as expected from a professional reception. - the room had several defects and lack of maintenance (damage main door, balcony door lock, lamp) Overfall impression. Good location and several Staff members (especially) with Krigisi og Kurdish original was friendly and professional ambassadors of the hotel. However, on many points Kaya Belek Hotel delivers weaker result than other 5 star hotels in Turkey. This can be improved!
Spa offers good massages, hammam and sauna. Indoor pool and quite good gym. Main impression: + good location, beach, tennis, garden and relatively good kitchen. What we did not like: Many of the Staff members are lacking proper education, training and language skills. One young man in reception behages in a quite rude manner and not as expected from a professional reception. - the room had several defects and lack of maintenance (damage main door, balcony door lock, lamp) Overfall impression. Good location and several Staff members (especially) with Krigisi og Kurdish original was friendly and professional ambassadors of the hotel. However, on many points Kaya Belek Hotel delivers weaker result than other 5 star hotels in Turkey. This can be improved!
8
metin
3 mars 2025
·
A séjourné 3 nuits
Yemekler, personel, otel konforu iyi. Bahçede gürültülü tamirat vardı, otel dışında da kaldırımlar kazılmış toz, toprak. Otelin içine kapanmak zorunda kaldık. Wi-fi vasattı, sıklıkla zayıflıyor ve hem cep telefonu hem de bilgisayara sürekli yeniden kayıt gerekiyordu.
Yemekler, personel, otel konforu iyi. Bahçede gürültülü tamirat vardı, otel dışında da kaldırımlar kazılmış toz, toprak. Otelin içine kapanmak zorunda kaldık. Wi-fi vasattı, sıklıkla zayıflıyor ve hem cep telefonu hem de bilgisayara sürekli yeniden kayıt gerekiyordu.
8
Neil
9 nov. 2024
·
A séjourné 3 nuits
Fantastic food, very attentive staff, beautiful surroundings but tired rooms. Laminate flooring in rooms lifting and chipped at edges. Rooms are in need of a full refurbishment.
Fantastic food, very attentive staff, beautiful surroundings but tired rooms. Laminate flooring in rooms lifting and chipped at edges. Rooms are in need of a full refurbishment.
8
Karen
3 nov. 2025
·
A séjourné 4 nuits
Very good location right in the beach. Very clean and large well appointed sea view room
Very good location right in the beach. Very clean and large well appointed sea view room
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les buffets et les restaurants sur place sont largement salués pour leur goût et leur variété, de nombreux clients soulignant le personnel de restauration attentionné.
Avis de voyageur à ce sujet
2
HALIL
2 oct. 2024
·
A séjourné 4 nuits
Awful hotel, deceptive photos. I’ve stayed in many hotels in Antalya from Kas all the way to towards Alanya. I’m also a business traveller that goes to a lot of standard hotels. This hotel is falling apart , extremely out dated and not a 5-star resort. The hotel is stuck in the 80s with a lot of things broken. Beds are wildly uncomfortable please read other reviews about this. AC doesn’t cool the room down. Crowded and unsanitary please see photos. Do not stay here this isn’t a decent hotel. I wish I could get my money back but I’m more upset about the ruined experience with my family. Such deceptive photos The service team was decent and the food is good. But that’s about it The hotel guest relations manager threatened me with having their lawyers take down the review so I wish her the best of luck!
Awful hotel, deceptive photos. I’ve stayed in many hotels in Antalya from Kas all the way to towards Alanya. I’m also a business traveller that goes to a lot of standard hotels. This hotel is falling apart , extremely out dated and not a 5-star resort. The hotel is stuck in the 80s with a lot of things broken. Beds are wildly uncomfortable please read other reviews about this. AC doesn’t cool the room down. Crowded and unsanitary please see photos. Do not stay here this isn’t a decent hotel. I wish I could get my money back but I’m more upset about the ruined experience with my family. Such deceptive photos The service team was decent and the food is good. But that’s about it The hotel guest relations manager threatened me with having their lawyers take down the review so I wish her the best of luck!
10
yasar
6 mai 2024
·
A séjourné 6 nuits
i stayed here for 6 nights and it was my best holiday ever with all amenities, all you need to keep u you busy is at kaya belek i enjoyed the swim here All staff were lovely always come to offer you drinks and snacks, the main restaurant was outrageous with all kind of food from meat to dessert and sitting area was fabulous, food, staff,chef restaurant is 10/10 in the main restaurant my favourite staff was mehmet and from the lobby was huseyinuguten with roll skates both were very friendly. excellent overall would recommend my friends and family to enjoy here at kaya belek
i stayed here for 6 nights and it was my best holiday ever with all amenities, all you need to keep u you busy is at kaya belek i enjoyed the swim here All staff were lovely always come to offer you drinks and snacks, the main restaurant was outrageous with all kind of food from meat to dessert and sitting area was fabulous, food, staff,chef restaurant is 10/10 in the main restaurant my favourite staff was mehmet and from the lobby was huseyinuguten with roll skates both were very friendly. excellent overall would recommend my friends and family to enjoy here at kaya belek
10
mustafa onur
21 juin 2024
·
A séjourné 4 nuits
Çok konforlu otel yapısı dolayısıyla da yormayan bir tatil oldu. Hizmet çok iyiydi ve temiz bir oteldi. Yemekler muhteşemdi. Lobideki Damla hanım ve balık restoranımdaki Mustafa beye özel ilgilerinden dolayı teşekkür ederim
Çok konforlu otel yapısı dolayısıyla da yormayan bir tatil oldu. Hizmet çok iyiydi ve temiz bir oteldi. Yemekler muhteşemdi. Lobideki Damla hanım ve balık restoranımdaki Mustafa beye özel ilgilerinden dolayı teşekkür ederim
10
Bibi
10 mai 2024
·
A séjourné 2 nuits
Very nice resort with great selections of food
Very nice resort with great selections of food
2
Ilhan
15 août 2025
·
A séjourné 1 nuit
Das einzig wirklich Positive an meinem Aufenthalt im Hotel Kaya Belek war das Essen – abwechslungsreich, frisch und geschmacklich sehr gut. Leider hört der positive Eindruck dort auch schon auf. Die Zimmer sind stark in die Jahre gekommen, die Bäder wiesen deutliche Schimmelspuren auf und wirkten ungepflegt. Der Kühlschrank war verschmutzt und die Betten sehr unbequem. Die Magnetkarten für die Zimmertüren funktionierten ständig nicht, sodass ich mehrmals am Tag zur Rezeption laufen musste – sehr ärgerlich. Der Service im Restaurant war gemischt: Während einige Mitarbeiter freundlich waren, wirkten andere lustlos und teilweise unhöflich. Das Animationsteam hingegen war engagiert und hat mit seiner Freundlichkeit für gute Stimmung gesorgt. Ein weiteres Ärgernis waren die vom Hotel bestellten Taxis. Für eine kurze Strecke von etwa 6 km nach Belek und zurück wurden 25 € berechnet – trotz staatlicher Taxameterpflicht. Dass das Hotelmanagement hier keinen Einfluss nimmt, ist enttäuschend und wirkt wie stillschweigende Zustimmung zu dieser Praxis. Insgesamt war dieser Aufenthalt für mich kein erholsamer Urlaub. Abgesehen vom guten Essen konnte mich das Hotel leider in keinem anderen Bereich überzeugen. Für mich: Nie wieder.
Das einzig wirklich Positive an meinem Aufenthalt im Hotel Kaya Belek war das Essen – abwechslungsreich, frisch und geschmacklich sehr gut. Leider hört der positive Eindruck dort auch schon auf. Die Zimmer sind stark in die Jahre gekommen, die Bäder wiesen deutliche Schimmelspuren auf und wirkten ungepflegt. Der Kühlschrank war verschmutzt und die Betten sehr unbequem. Die Magnetkarten für die Zimmertüren funktionierten ständig nicht, sodass ich mehrmals am Tag zur Rezeption laufen musste – sehr ärgerlich. Der Service im Restaurant war gemischt: Während einige Mitarbeiter freundlich waren, wirkten andere lustlos und teilweise unhöflich. Das Animationsteam hingegen war engagiert und hat mit seiner Freundlichkeit für gute Stimmung gesorgt. Ein weiteres Ärgernis waren die vom Hotel bestellten Taxis. Für eine kurze Strecke von etwa 6 km nach Belek und zurück wurden 25 € berechnet – trotz staatlicher Taxameterpflicht. Dass das Hotelmanagement hier keinen Einfluss nimmt, ist enttäuschend und wirkt wie stillschweigende Zustimmung zu dieser Praxis. Insgesamt war dieser Aufenthalt für mich kein erholsamer Urlaub. Abgesehen vom guten Essen konnte mich das Hotel leider in keinem anderen Bereich überzeugen. Für mich: Nie wieder.
8
Neil
9 nov. 2024
·
A séjourné 3 nuits
Fantastic food, very attentive staff, beautiful surroundings but tired rooms. Laminate flooring in rooms lifting and chipped at edges. Rooms are in need of a full refurbishment.
Fantastic food, very attentive staff, beautiful surroundings but tired rooms. Laminate flooring in rooms lifting and chipped at edges. Rooms are in need of a full refurbishment.
2
Ecem
12 juil. 2025
·
A séjourné 5 nuits
It was a very bad experience. The doors are designed to open with electronic cards, but they often don’t work properly. The rooms and hallways smell terrible. The towels in the room were torn. The pools shown on the left side of the hotel’s promotional photos are actually part of Kaya Palazzo, not this hotel — yet they misleadingly present them as their own. We were entitled to an à la carte dinner, but when we tried to make a reservation, we were told it was fully booked for four consecutive days and were not accommodated. The sunbeds are old and made of plastic. The floor tiles and ceramics are broken and poorly maintained. The food quality is low — they sometimes serve meals left over from the previous day or even two days ago. The alcoholic drinks are of the lowest quality. There’s only one type of beer available: Efes. For kids activity many children were turned down, as the activities had very limited capacity. That created unnecessary stress for our kids and us. This hotel is absolutely not worth the price. Avoid it at all costs.
It was a very bad experience. The doors are designed to open with electronic cards, but they often don’t work properly. The rooms and hallways smell terrible. The towels in the room were torn. The pools shown on the left side of the hotel’s promotional photos are actually part of Kaya Palazzo, not this hotel — yet they misleadingly present them as their own. We were entitled to an à la carte dinner, but when we tried to make a reservation, we were told it was fully booked for four consecutive days and were not accommodated. The sunbeds are old and made of plastic. The floor tiles and ceramics are broken and poorly maintained. The food quality is low — they sometimes serve meals left over from the previous day or even two days ago. The alcoholic drinks are of the lowest quality. There’s only one type of beer available: Efes. For kids activity many children were turned down, as the activities had very limited capacity. That created unnecessary stress for our kids and us. This hotel is absolutely not worth the price. Avoid it at all costs.
8
john
22 juin 2025
·
A séjourné 5 nuits
the hotel was clean with very helpful staff . nice pools , very good dinning room and food. entertanment during the evening. there were things for children but I think the hotel is better suited to adults. the person looking after our room could not be recomended
the hotel was clean with very helpful staff . nice pools , very good dinning room and food. entertanment during the evening. there were things for children but I think the hotel is better suited to adults. the person looking after our room could not be recomended
8
Harry
27 sept. 2025
·
A séjourné 2 nuits
We had a great short stay at Kaya Belek hotel. The rooms are spacious, the food was great and the staff were very attentive. The hotel is in need of a refurbishment as it looks very tired but it didn’t spoil our time. My only slight disappointment was that the gym didn’t open until 8:30am.
We had a great short stay at Kaya Belek hotel. The rooms are spacious, the food was great and the staff were very attentive. The hotel is in need of a refurbishment as it looks very tired but it didn’t spoil our time. My only slight disappointment was that the gym didn’t open until 8:30am.
6
Aylin
17 oct. 2024
·
A séjourné 4 nuits
The food was of very good quality and a lot of different varieties. The room was big and perfect for our needs, even though the room was outdated it was clean and spacious. Special thanks to Cengiz at the poolbar who was one of the most hospitable person at the hotel. Having that said, the FO team could be a lot more welcoming and explaining of where to find the towels or where the restaurant is located etc. they gave us the room key and that was it after waiting for them to finish their conversation. As written in multiple reviews, the hotel is a bit outdated which is more than fine. However, the dumped some old sunbeds and trash in a corner at the pool which wasn’t pleasant to look at and could be easily solved. The kids was not invited by its facilities and should be renovated. The staff at the kids club were fantastic though and they did a lot of great activities. Overall, we had a good time but stayed in better hotels in the regions.
The food was of very good quality and a lot of different varieties. The room was big and perfect for our needs, even though the room was outdated it was clean and spacious. Special thanks to Cengiz at the poolbar who was one of the most hospitable person at the hotel. Having that said, the FO team could be a lot more welcoming and explaining of where to find the towels or where the restaurant is located etc. they gave us the room key and that was it after waiting for them to finish their conversation. As written in multiple reviews, the hotel is a bit outdated which is more than fine. However, the dumped some old sunbeds and trash in a corner at the pool which wasn’t pleasant to look at and could be easily solved. The kids was not invited by its facilities and should be renovated. The staff at the kids club were fantastic though and they did a lot of great activities. Overall, we had a good time but stayed in better hotels in the regions.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Faiz
18 août 2023
·
A séjourné 10 nuits
Très bon établissement. Animations au top Restaurant très propre avec un personnel au top et très soucieux de la propreté Endroit calme pour se reposer
Très bon établissement. Animations au top Restaurant très propre avec un personnel au top et très soucieux de la propreté Endroit calme pour se reposer
6
Gizem
29 juil. 2023
·
A séjourné 4 nuits
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10
Hisbul
14 juin 2026
·
A séjourné 4 nuits
Spa was good, very family friendly. Overall very good experience.
Spa was good, very family friendly. Overall very good experience.
10
Recep
3 juin 2026
·
A séjourné 3 nuits
Super Preis- Leistungsverhältnis. Familienfreundliche Anlage mit eines der besten Animationen.
Super Preis- Leistungsverhältnis. Familienfreundliche Anlage mit eines der besten Animationen.
10
Mohammed
30 mai 2026
·
A séjourné 4 nuits
We had a lovely experience. The hotel and facilities were great and our large group enjoyed our stay. We will recommend this hotel and location. We will visit this hotel again in the future.
We had a lovely experience. The hotel and facilities were great and our large group enjoyed our stay. We will recommend this hotel and location. We will visit this hotel again in the future.
Politiques de l’établissement
Arrivée
Départ
De 14:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Vous envisagez cet hôtel pour votre voyage à Serik ?
Pourquoi Kaya Belek est-il plus abordable que les autres hôtels de la région ?
Kaya Belek à Serik sous-cote la plupart de ses voisins – il est moins cher que 18 hôtels comparables sur 20 à proximité, qui coûtent généralement environ 656 $US par nuit. Le positionnement de l'établissement en tant que complexe familial et accueillant les couples dans la région d'Antalya, avec des thèmes forts sur la plage, le spa et le golf, aide à expliquer pourquoi il se situe en dessous de la médiane locale plutôt que de refléter des différences de qualité.
Quand puis-je trouver les tarifs de chambres les plus bas à Kaya Belek ?
Mars est le mois le moins cher pour séjourner à Kaya Belek à Serik, avec une moyenne d'environ 222 $US par nuit ; juillet est le plus cher à 782 $US. Mars connaît généralement une demande plus faible de la part des visiteurs de plage et de golf, bien que décembre soit en réalité le mois le plus calme en termes de foule.
Quel est le meilleur moment pour visiter Kaya Belek pour éviter la foule et avoir plus de disponibilités ?
Visitez Kaya Belek à Serik en dehors du pic de l'été si vous préférez moins de monde : la demande atteint son apogée en août et diminue considérablement après. Décembre est le mois le plus calme en termes de foule, tandis que le fin du printemps voit la demande commencer à augmenter vers le pic estival.
Quelles attractions et quels types de clients conviennent le mieux à Kaya Belek ?
Kaya Belek à Serik est idéalement situé pour les amateurs de golf et de plage, à quelques pas du Carya Golf Club, de la plage de Kadriye et de la plage publique de Belek. Les thèmes du complexe sont axés sur la plage/la côte, le spa/la détente et le golf, ce qui en fait un choix naturel pour les familles et les couples à la recherche de loisirs et d'activités.
Comment le prix par nuit à Kaya Belek, à Serik se situe-t-il par rapport aux dernières semaines ?
Le prix actuel de Kaya Belek, à Serik est de 309 $US par nuit pour 2 voyageurs, ce qui est bas pour cet hôtel : environ 35 % de moins que sa moyenne de 472 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 316 $US et 1 833 $US.
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-19: NO DATA
- 2026-09-20: 307.63528534277344USD
- 2026-09-21: NO DATA
- 2026-09-22: NO DATA
- 2026-09-23: NO DATA
- 2026-09-24: NO DATA
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: NO DATA
- 2026-09-28: NO DATA
- 2026-09-29: 267.80917107861325USD
- 2026-09-30: 267.80917107861325USD
- 2026-10-01: 265.0195006069336USD
- 2026-10-02: 265.0195006069336USD
- 2026-10-03: NO DATA
- 2026-10-04: NO DATA
- 2026-10-05: NO DATA
- 2026-10-06: NO DATA
- 2026-10-07: NO DATA
- 2026-10-08: 1035.4358782265624USD
- 2026-10-09: 1028.4243901259765USD
- 2026-10-10: 1036.7427414111328USD
- 2026-10-11: 1036.5267877177735USD
- 2026-10-12: 1031.0722402617187USD
- 2026-10-13: 996.1954385068359USD
- 2026-10-14: 953.6824104521484USD
- 2026-10-15: 912.076219743164USD
- 2026-10-16: 875.2124618291015USD
- 2026-10-17: 875.2124618291015USD
- 2026-10-18: 875.2124618291015USD
- 2026-10-19: 875.2124618291015USD
- 2026-10-20: 875.2124618291015USD
- 2026-10-21: 875.2124618291015USD
- 2026-10-22: 875.2124618291015USD
- 2026-10-23: 875.2124618291015USD
- 2026-10-24: 875.2124618291015USD
- 2026-10-25: 875.2124618291015USD
- 2026-10-26: 878.4851202333983USD
- 2026-10-27: 962.4096863818359USD
- 2026-10-28: 967.464628415039USD
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: NO DATA
- 2026-11-03: NO DATA
- 2026-11-04: NO DATA
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
Cet hébergement assure votre transfert depuis l'aéroport (prestation pouvant donner lieu à un supplément). Vous devez contacter l’hébergement à ce sujet avant votre départ, au moyen des coordonnées fournies dans la confirmation de réservation. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Pour les massages, les réservations doivent être effectuées en contactant cet hébergement avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Navette aéroport : 55 EUR par véhicule, aller simple
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Navette aéroport
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Nettoyage à sec
Services
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Consigne à bagage
Laverie
24-Hour Front Desk
Concierge Services
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Club pour enfants
Déjeuners à emporter
Chambre familiale
Snack Bar/Deli
Activités
Piscine
Courts de tennis
Plage privée
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Plongée
Billard
Aire de jeux
Piscine intérieure
Piscine extérieure
Evening Entertainment
Pool (Indoor)
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Water Park
Parking
Navette aéroport
Connexion Internet
Wi-fi gratuit