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SureStay by Best Western Mount Pleasant Racine

From

88 $US

/nuit

SureStay by Best Western Mount Pleasant Racine - Image 1

SureStay by Best Western Mount Pleasant Racine - Chambre

SureStay by Best Western Mount Pleasant Racine - Chambre

SureStay by Best Western Mount Pleasant Racine - Piscine

SureStay by Best Western Mount Pleasant Racine - Restaurant

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From

88 $US

/nuit

À propos de cet établissement

N'hésitez pas à profiter des nombreuses infrastructures de loisirs à disposition et qui incluent notamment une piscine couverte et une salle de fitness ouverte 24 h/24. Parmi les équipements et services offerts par cet hôtel vous trouvez ég...

Équipements

N'hésitez pas à profiter des nombreuses infrastructures de loisirs à disposition et qui incluent notamment une piscine couverte et une salle de fitness ouverte 24 h/24. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet (en supplément) et un distributeur automatique de boissons et d'en-cas.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service de départ express et un service de nettoyage à sec / blanchisserie.

Repas

SureStay by Best Western Mount Pleasant Racine vous invite à découvrir son restaurant. Un petit déjeuner en libre-service gratuit est servi en semaine de 06 h 00 à 09 h 00 et le week-end de 07 h 00 à 10 h 00.

Chambres

Les 62 chambres climatisées de l'hébergement vous invitent à la détente et comprennent une TV connectée. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un bureau et une cafetière ou une bouilloire, mais aussi un téléphone avec des appels locaux gratuits.

Emplacement

En choisissant SureStay by Best Western Mount Pleasant Racine à Mount Pleasant, vous profiterez d'un agréable séjour à moins de 15 minutes en voiture de Lac Michigan et RUSD Aquatic Center. Cet hôtel très pratique pour les familles se trouve à 3,2 km de Parc Smolenski et à 3,4 km de Regency Mall (centre commercial).

À proximité

RUSD Aquatic Center(1.2 miles)
Parc Smolenski(1.8 miles)
Regency Mall (centre commercial)(2 miles)
Parc Stewart-McBride(2 miles)
Ascension Wisconsin Health Center - Mount Pleasant(3 miles)
Parc Colonial Park(3 miles)
Ascension All Saints Hospital - Spring Street Campus(3.1 miles)
Maison Keland House par Frank Lloyd Wright(3.4 miles)
Parc Horlick Park(3.5 miles)
Parc Quarry Lake(3.6 miles)
Karen A Nelson Memorial Dog Park(3.9 miles)
Johnson Wax Headquarters (bâtiment historique)(4.1 miles)
Centre maçonnique de Racine(4.1 miles)
Ascension All Saints - Wisconsin Avenue(4.2 miles)
Living Light Community Center (complexe sportif)(4.2 miles)
Aéroport régional Kenosha (ENW)(13.7 miles)
Aéroport international General Mitchell (MKE)(22 miles)
Aéroport Waukesha County (UES)(43.5 miles)

Blanchisserie
Ascenseur
Coffre-fort
Équipements sportifs
Distributeur automatique
Formalités d'arrivée/Départ express

Emplacement

6421 Washington Ave, Mount Pleasant, Wisconsin, États-Unis d’Amérique

RUSD Aquatic Center (1.2 miles)

Parc Smolenski (1.8 miles)

Regency Mall (centre commercial) (2 miles)

Parc Stewart-McBride (2 miles)

Ascension Wisconsin Health Center - Mount Pleasant (3 miles)

Parc Colonial Park (3 miles)

Plus d'informations sur l'emplacement

Options de chambre

4

Chambre Standard, 1 très grand lit, non-fumeurs

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

4

Chambre Standard, 1 très grand lit, accessible aux personnes à mobilité réduite, non-fumeurs

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

4

Suite, 1 très grand lit, non-fumeurs (with Sofabed)

Détails de la chambre

1 Très Grand Lit Double

Couchages 4

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

4

Suite, 1 très grand lit, accessible aux personnes à mobilité réduite, non-fumeurs (with Sofabed)

Détails de la chambre

1 Très Grand Lit Double

Couchages 4

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

4

Chambre Standard, 2 grands lits, non-fumeurs

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

4

Chambre Standard, 2 grands lits, accessible aux personnes à mobilité réduite, non-fumeurs

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

Avis des voyageurs sur SureStay by Best Western Mount Pleasant Racine

7.6

Bien

Basé sur 279 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

D'après les commentaires récents concernant le SureStay by Best Western Mount Pleasant Racine, les clients louent fréquemment le personnel accueillant et l'emplacement pratique, tout en notant de manière récurrente des fermetures de piscine et des problèmes de propreté, notamment la moisissure et les odeurs de renfermé dans les salles de bains.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

D'après les commentaires récents concernant le SureStay by Best Western Mount Pleasant Racine, les clients louent fréquemment le personnel accueillant et l'emplacement pratique, tout en notant de manière récurrente des fermetures de piscine et des problèmes de propreté, notamment la moisissure et les odeurs de renfermé dans les salles de bains.

Les chambres sont décrites comme usées, avec des problèmes d'entretien tels que la climatisation faible ou cassée, des téléviseurs et des prises de courant qui ne fonctionnent pas, et des équipements vieillissants, bien que plusieurs clients aient tout de même trouvé les lits confortables. Les commentaires sur le petit-déjeuner sont mitigés, allant de frais et varié à limité ou mal approvisionné, avec des oublis occasionnels concernant le café ou l'eau. Attendez-vous à un séjour économique avec un service amical mais un entretien inégal.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine est fréquemment fermée ou hors service ; certains clients ont noté une eau très froide lorsqu'elle était disponible. Certains éléments de l'établissement semblent usés ou cassés (par exemple, les portes de la piscine ou de la salle de sport, les lecteurs de cartes d'entrée), tandis que le stationnement est facile.

Avis de voyageur à ce sujet

10

Ryan

15 mars 2025

·

A séjourné 1 nuit

Everything was good but the one outside entrance door the key reader did not work

Everything was good but the one outside entrance door the key reader did not work

4

Jennifer

19 avr. 2024

·

A séjourné 1 nuit

Old hotel, not updated or well maintained. The door to both the pool and fitness area was broken. Lift chair for the pool was broken, although we didnt need it, still seems like they're not keeping up with things. There was an old coffee pod in the coffee pot in the room and some crumbs on the floor, so cleaning wasnt great. The staff made up for most of it by being friendly and kind.

Old hotel, not updated or well maintained. The door to both the pool and fitness area was broken. Lift chair for the pool was broken, although we didnt need it, still seems like they're not keeping up with things. There was an old coffee pod in the coffee pot in the room and some crumbs on the floor, so cleaning wasnt great. The staff made up for most of it by being friendly and kind.

2

Tina

11 août 2025

·

A séjourné 1 nuit

The room was clean. The room above us was very loud with children running for hours. It was 100 degrees out and we wanted to swim. At checkin, we seen the sign the pool was out of service. I was NOT happy. We arrived 20 min early and was told we could not check in and must come back. It was not a great experience and would not pay what we did for a room that was loud and no pool for my 2 year old grandson.

The room was clean. The room above us was very loud with children running for hours. It was 100 degrees out and we wanted to swim. At checkin, we seen the sign the pool was out of service. I was NOT happy. We arrived 20 min early and was told we could not check in and must come back. It was not a great experience and would not pay what we did for a room that was loud and no pool for my 2 year old grandson.

8

Marissa

18 avr. 2025

·

A séjourné 2 nuits

Had a great stay.The staff was very friendly. The only bummer was that the pool was out of order

Had a great stay.The staff was very friendly. The only bummer was that the pool was out of order

6

Sarah

10 août 2025

·

A séjourné 2 nuits

Pool was closed and there was mold all around the tub

Pool was closed and there was mold all around the tub

4

Pamela

10 juil. 2025

·

A séjourné 4 nuits

This is thev3rd time in 3 years we have used this hotel and the advertisement says there is a pool. All 3 times I've called directly to be sure the pool was open and all 3 times the answer was yes. All 3 times, it's been closed for our whole stay. I dont feel we should pay full price for the room since thaye #1 lying about the pool being open and false advertising.

This is thev3rd time in 3 years we have used this hotel and the advertisement says there is a pool. All 3 times I've called directly to be sure the pool was open and all 3 times the answer was yes. All 3 times, it's been closed for our whole stay. I dont feel we should pay full price for the room since thaye #1 lying about the pool being open and false advertising.

8

Brian

11 août 2025

·

A séjourné 1 nuit

Good value!!! Pool not working seems like a common problem here (it was “out of order”). Not the cleanest or quietest place, but I feel it was fine and we got what we paid for. Thank you :)

Good value!!! Pool not working seems like a common problem here (it was “out of order”). Not the cleanest or quietest place, but I feel it was fine and we got what we paid for. Thank you :)

8

Marissa

16 août 2025

·

A séjourné 3 nuits

Staff were friendly and helpful and parking on-site was easy. The pool was not open and the shower in the room was terrible. The water pressure was painful and the drain was so clogged that the tub filled up within 30 seconds of having the water on. It made it extremely unpleasant to shower at all. Bed was okay, the pillows were uncomfortable, but the AC worked well. Overall, a decent experience for the price paid.

Staff were friendly and helpful and parking on-site was easy. The pool was not open and the shower in the room was terrible. The water pressure was painful and the drain was so clogged that the tub filled up within 30 seconds of having the water on. It made it extremely unpleasant to shower at all. Bed was okay, the pillows were uncomfortable, but the AC worked well. Overall, a decent experience for the price paid.

4

Gayle

10 août 2025

·

A séjourné 1 nuit

Extremely poor customer service by Cheryl at the front desk, Horrible, horrible attitude! She Continuously rolled her eyes at us when checking us in because she had difficulty with check in. They advertise having a pool, but there was no using it. They advertise room darkening curtains, but there were none. They advertise a snack area where purchases can be made, but it was dirty and dusty, and only had approximately six items you could choose. The freezer in our refrigerator was frosted up and we could not use it. Our room keys stopped working midway through our visit. We wanted to relax and watch a good movie, but only three channels came in on the TV. Fairfield Inn was a joke!! We could not wait to run out of there. We left at 6:45 AM on our checkout day.

Extremely poor customer service by Cheryl at the front desk, Horrible, horrible attitude! She Continuously rolled her eyes at us when checking us in because she had difficulty with check in. They advertise having a pool, but there was no using it. They advertise room darkening curtains, but there were none. They advertise a snack area where purchases can be made, but it was dirty and dusty, and only had approximately six items you could choose. The freezer in our refrigerator was frosted up and we could not use it. Our room keys stopped working midway through our visit. We wanted to relax and watch a good movie, but only three channels came in on the TV. Fairfield Inn was a joke!! We could not wait to run out of there. We left at 6:45 AM on our checkout day.

10

Alyssa

13 août 2025

·

A séjourné 2 nuits

Only thing my husband didn’t like was that some areas smelled of smoke and the pool wasn’t in use.

Only thing my husband didn’t like was that some areas smelled of smoke and the pool wasn’t in use.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les préoccupations concernant la propreté sont récurrentes, notamment la moisissure dans les douches et les baignoires, les odeurs de renfermé, les moquettes sales, les taches et les nuisibles occasionnels ou les objets oubliés. Quelques clients ont signalé des chambres propres.

Avis de voyageur à ce sujet

4

Elaine

9 juin 2025

·

A séjourné 3 nuits

The hotel is very old. Entry way is dirty. Hotel had an odor to it. The room was ok but the hallway smelled of marijuana. The tub would not drain properly and stood ankle deep in my own water while showering. Front desk clerk was friendly.

The hotel is very old. Entry way is dirty. Hotel had an odor to it. The room was ok but the hallway smelled of marijuana. The tub would not drain properly and stood ankle deep in my own water while showering. Front desk clerk was friendly.

10

Sabino

27 juil. 2025

·

A séjourné 1 nuit

Everything was great except the tub had lots of mold around, and also the carpet was not cleaned completely. There were crumbs around, and I found a dirty plastic fork underneath the sink.

Everything was great except the tub had lots of mold around, and also the carpet was not cleaned completely. There were crumbs around, and I found a dirty plastic fork underneath the sink.

2

Anastasia

29 août 2025

·

A séjourné 2 nuits

I need my refunded money. Bugs all in the toilet.

I need my refunded money. Bugs all in the toilet.

6

Sarah

10 août 2025

·

A séjourné 2 nuits

Pool was closed and there was mold all around the tub

Pool was closed and there was mold all around the tub

6

Mayra

29 août 2025

·

A séjourné 3 nuits

Convenient location, friendly staff, good food variety for breakfast. Room window frame had mold, carpet was not clean and bathroom tub needs to be renovated.

Convenient location, friendly staff, good food variety for breakfast. Room window frame had mold, carpet was not clean and bathroom tub needs to be renovated.

4

Ashley

21 juil. 2025

·

A séjourné 1 nuit

The beds were comfortable. It was fairly quiet. BUT…. The bathroom was gross. There was mold/mildew all over the shower. Like there was no attempt to clean it. It just looks like the whole place needs some repair and deep cleaning. There were stains on the curtains and shower curtain. Paint chipping all over in the bathroom.

The beds were comfortable. It was fairly quiet. BUT…. The bathroom was gross. There was mold/mildew all over the shower. Like there was no attempt to clean it. It just looks like the whole place needs some repair and deep cleaning. There were stains on the curtains and shower curtain. Paint chipping all over in the bathroom.

4

Denzel

8 juil. 2025

·

A séjourné 1 nuit

This property is due for a serious renovation. The bathroom had mold and rust all over the tub! They had no water available to drink according to the front desk person.

This property is due for a serious renovation. The bathroom had mold and rust all over the tub! They had no water available to drink according to the front desk person.

6

Randall

6 févr. 2026

·

A séjourné 3 nuits

They had no coffee or water available other than to purchase. There was mold in the shower.

They had no coffee or water available other than to purchase. There was mold in the shower.

4

THEODORE

21 août 2025

·

A séjourné 1 nuit

The front desk double charged me for the room and after admitting the mistake have yet to refund my money. The room smelled of animal urine and one of the beds sheets were not clean. The sink would not properly drain and the shower pressure was mild. I e stayed here many times in the past and have witnessed this building fall apart over the years. The manager was nice however incompetent.

The front desk double charged me for the room and after admitting the mistake have yet to refund my money. The room smelled of animal urine and one of the beds sheets were not clean. The sink would not properly drain and the shower pressure was mild. I e stayed here many times in the past and have witnessed this building fall apart over the years. The manager was nice however incompetent.

6

Shawna

21 juil. 2025

·

A séjourné 3 nuits

Bathroom had caulking that was extremely old and peeling off. Mildew/ mold growing . Tears in carpet. Bathroom had hair on walls and wash rags hanging on the shower from a previous guest

Bathroom had caulking that was extremely old and peeling off. Mildew/ mold growing . Tears in carpet. Bathroom had hair on walls and wash rags hanging on the shower from a previous guest

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres semblent démodées avec des problèmes d'entretien tels que des téléviseurs ou des prises de courant qui ne fonctionnent pas, une climatisation faible ou cassée et des réfrigérateurs de mauvaise qualité ; le bruit d'autres clients a été noté. Plusieurs clients ont trouvé les lits confortables.

Avis de voyageur à ce sujet

4

Michael

22 sept. 2024

·

A séjourné 1 nuit

AC in room was broken, room was not very clean. No attempt by reception the following morning to make things right.

AC in room was broken, room was not very clean. No attempt by reception the following morning to make things right.

8

Patricia

27 avr. 2025

·

A séjourné 1 nuit

We enjoyed our stay and the bed was comfortable

We enjoyed our stay and the bed was comfortable

2

Tina

11 août 2025

·

A séjourné 1 nuit

The room was clean. The room above us was very loud with children running for hours. It was 100 degrees out and we wanted to swim. At checkin, we seen the sign the pool was out of service. I was NOT happy. We arrived 20 min early and was told we could not check in and must come back. It was not a great experience and would not pay what we did for a room that was loud and no pool for my 2 year old grandson.

The room was clean. The room above us was very loud with children running for hours. It was 100 degrees out and we wanted to swim. At checkin, we seen the sign the pool was out of service. I was NOT happy. We arrived 20 min early and was told we could not check in and must come back. It was not a great experience and would not pay what we did for a room that was loud and no pool for my 2 year old grandson.

4

Ashley

2 août 2025

·

A séjourné 3 nuits

For a family of 4, there was only 1 washcloth and 2 towels, when asking for more, the lady looked at me and shook her head no- wasn’t sure they had any. Breakfast was very small, no real options. Pool was closed and was not aware until checking in at the hotel. Beds were comfortable, but loading/unloading doors were not automatic, so made it harder to accommodate all the things.

For a family of 4, there was only 1 washcloth and 2 towels, when asking for more, the lady looked at me and shook her head no- wasn’t sure they had any. Breakfast was very small, no real options. Pool was closed and was not aware until checking in at the hotel. Beds were comfortable, but loading/unloading doors were not automatic, so made it harder to accommodate all the things.

6

Contessa

27 oct. 2024

·

A séjourné 1 nuit

There was a ring around my bathtub that I cleaned before using. The staff was nice. The rooms had a stale smell which I bought air freshener to mask. There was a party on the same floor as us. The children ran the halls all night long. Even after me opening my door and asking them to stop. You could hear them screaming all night. Tyler was extremely welcoming and helpful.

There was a ring around my bathtub that I cleaned before using. The staff was nice. The rooms had a stale smell which I bought air freshener to mask. There was a party on the same floor as us. The children ran the halls all night long. Even after me opening my door and asking them to stop. You could hear them screaming all night. Tyler was extremely welcoming and helpful.

8

Marissa

16 août 2025

·

A séjourné 3 nuits

Staff were friendly and helpful and parking on-site was easy. The pool was not open and the shower in the room was terrible. The water pressure was painful and the drain was so clogged that the tub filled up within 30 seconds of having the water on. It made it extremely unpleasant to shower at all. Bed was okay, the pillows were uncomfortable, but the AC worked well. Overall, a decent experience for the price paid.

Staff were friendly and helpful and parking on-site was easy. The pool was not open and the shower in the room was terrible. The water pressure was painful and the drain was so clogged that the tub filled up within 30 seconds of having the water on. It made it extremely unpleasant to shower at all. Bed was okay, the pillows were uncomfortable, but the AC worked well. Overall, a decent experience for the price paid.

6

Susan

7 août 2025

·

A séjourné 1 nuit

I thought something was funky when I was asked whether we watch TV when we checked in. Then in the room, the TV only worked on a couple stations, there was no offer to change rooms or to have a reduction in the bill. The outlets at the desk were non-functional and a couple light bulbs were burned out. The hotel seemed "tired" and in need of some sprucing up.

I thought something was funky when I was asked whether we watch TV when we checked in. Then in the room, the TV only worked on a couple stations, there was no offer to change rooms or to have a reduction in the bill. The outlets at the desk were non-functional and a couple light bulbs were burned out. The hotel seemed "tired" and in need of some sprucing up.

6

Joseph

10 mars 2024

·

A séjourné 1 nuit

Netflix didn’t work on the tv. Was a reason we chose to stay.

Netflix didn’t work on the tv. Was a reason we chose to stay.

10

Aristede

10 juin 2024

·

A séjourné 2 nuits

Stay was nice. You all just need TV upgrades. Overall, the hotel was a very good stay.

Stay was nice. You all just need TV upgrades. Overall, the hotel was a very good stay.

6

Melissa

11 août 2025

·

A séjourné 4 nuits

Access was good, staff were very pleasant, Facilities were old and worn and the refrigerators were terrible..

Access was good, staff were very pleasant, Facilities were old and worn and the refrigerators were terrible..

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

De nombreux clients font l'éloge de la réception amicale et serviable, mais certains ont rencontré des erreurs de facturation, des interactions impolies ou des réponses lentes aux demandes d'entretien et de ménage. Les remboursements ou les retenues sur les incidents ont parfois pris du temps à être réglés.

Avis de voyageur à ce sujet

6

Kimberley

12 avr. 2024

·

A séjourné 3 nuits

The pool was closed which was one reason we chose this hotel. According to the front desk, we should have gotten a call telling us & allowing us to cancel reservations without a fee, but we didn't find out until we arrived at 9pm...too late to want to search out another hotel. No discount was offered.

The pool was closed which was one reason we chose this hotel. According to the front desk, we should have gotten a call telling us & allowing us to cancel reservations without a fee, but we didn't find out until we arrived at 9pm...too late to want to search out another hotel. No discount was offered.

10

Rhiannon

18 oct. 2024

·

A séjourné 2 nuits

Stay was great! The best part was the late breakfast on Sunday! A minor inconvenience was that the $40 that was held for incidentals took a very long time to be released. (2+weeks) it was a little odd… OTHERWISE, FANTASTIC STAY!

Stay was great! The best part was the late breakfast on Sunday! A minor inconvenience was that the $40 that was held for incidentals took a very long time to be released. (2+weeks) it was a little odd… OTHERWISE, FANTASTIC STAY!

4

Ashley

2 août 2025

·

A séjourné 3 nuits

For a family of 4, there was only 1 washcloth and 2 towels, when asking for more, the lady looked at me and shook her head no- wasn’t sure they had any. Breakfast was very small, no real options. Pool was closed and was not aware until checking in at the hotel. Beds were comfortable, but loading/unloading doors were not automatic, so made it harder to accommodate all the things.

For a family of 4, there was only 1 washcloth and 2 towels, when asking for more, the lady looked at me and shook her head no- wasn’t sure they had any. Breakfast was very small, no real options. Pool was closed and was not aware until checking in at the hotel. Beds were comfortable, but loading/unloading doors were not automatic, so made it harder to accommodate all the things.

4

Matthew

12 juin 2025

·

A séjourné 3 nuits

I checked in at 3:00 PM on a Friday. Upon entering my room I heard the toilet running. I couldn’t get it to sop running. Consequently I reported it to the front desk. The lady at the front deskinformed me that unfortunately the maintenance man had just left for the weekend, but she would write it down(whatever that means). I then asked for a change of rooms I was informed that there wasn’t any other rooms available. So I had a horrible nights rest do to the noise of the toilet. Saturday I reported it to Travelocity. But nothing happened. Sunday Night I gave up and checked out at 3:00 am frustrated and exhausted. My concern is that my concerns did seem to faze anyone at hotel. It was just live with it until maintenance eventually gets there. Consequently I gave up on the third night and checked out!

I checked in at 3:00 PM on a Friday. Upon entering my room I heard the toilet running. I couldn’t get it to sop running. Consequently I reported it to the front desk. The lady at the front deskinformed me that unfortunately the maintenance man had just left for the weekend, but she would write it down(whatever that means). I then asked for a change of rooms I was informed that there wasn’t any other rooms available. So I had a horrible nights rest do to the noise of the toilet. Saturday I reported it to Travelocity. But nothing happened. Sunday Night I gave up and checked out at 3:00 am frustrated and exhausted. My concern is that my concerns did seem to faze anyone at hotel. It was just live with it until maintenance eventually gets there. Consequently I gave up on the third night and checked out!

6

Willie

17 févr. 2025

·

A séjourné 2 nuits

Housekeeping services are poor. I went to the reservation desk several times to ask for towels and 5 hours later I still didn’t have any towels. My room had crumbs on the the table and floors . Other than that, my stay was OK.

Housekeeping services are poor. I went to the reservation desk several times to ask for towels and 5 hours later I still didn’t have any towels. My room had crumbs on the the table and floors . Other than that, my stay was OK.

10

Jerry

25 août 2025

·

A séjourné 5 nuits

Front desk was very friendly, overall the stay was excellent thank you for the professionalism

Front desk was very friendly, overall the stay was excellent thank you for the professionalism

4

Gayle

10 août 2025

·

A séjourné 1 nuit

Extremely poor customer service by Cheryl at the front desk, Horrible, horrible attitude! She Continuously rolled her eyes at us when checking us in because she had difficulty with check in. They advertise having a pool, but there was no using it. They advertise room darkening curtains, but there were none. They advertise a snack area where purchases can be made, but it was dirty and dusty, and only had approximately six items you could choose. The freezer in our refrigerator was frosted up and we could not use it. Our room keys stopped working midway through our visit. We wanted to relax and watch a good movie, but only three channels came in on the TV. Fairfield Inn was a joke!! We could not wait to run out of there. We left at 6:45 AM on our checkout day.

Extremely poor customer service by Cheryl at the front desk, Horrible, horrible attitude! She Continuously rolled her eyes at us when checking us in because she had difficulty with check in. They advertise having a pool, but there was no using it. They advertise room darkening curtains, but there were none. They advertise a snack area where purchases can be made, but it was dirty and dusty, and only had approximately six items you could choose. The freezer in our refrigerator was frosted up and we could not use it. Our room keys stopped working midway through our visit. We wanted to relax and watch a good movie, but only three channels came in on the TV. Fairfield Inn was a joke!! We could not wait to run out of there. We left at 6:45 AM on our checkout day.

2

Danita

20 mai 2024

·

A séjourné 1 nuit

I was double charged for my room and as some staff was very respectful and nice. your day staff is ghetto and ratched looking and acting

I was double charged for my room and as some staff was very respectful and nice. your day staff is ghetto and ratched looking and acting

8

Patricia

17 sept. 2025

·

A séjourné 3 nuits

I had a good stay and the staff were very friendly

I had a good stay and the staff were very friendly

4

THEODORE

21 août 2025

·

A séjourné 1 nuit

The front desk double charged me for the room and after admitting the mistake have yet to refund my money. The room smelled of animal urine and one of the beds sheets were not clean. The sink would not properly drain and the shower pressure was mild. I e stayed here many times in the past and have witnessed this building fall apart over the years. The manager was nice however incompetent.

The front desk double charged me for the room and after admitting the mistake have yet to refund my money. The room smelled of animal urine and one of the beds sheets were not clean. The sink would not properly drain and the shower pressure was mild. I e stayed here many times in the past and have witnessed this building fall apart over the years. The manager was nice however incompetent.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour les restaurants, les commerces et les attractions de la région, avec un accès facile pour la plupart des séjours. Certains clients ont signalé des travaux de construction à proximité rendant l'entrée et la sortie plus difficiles.

Avis de voyageur à ce sujet

10

Calvin

22 avr. 2025

·

A séjourné 1 nuit

Nice location and clean rooms

Nice location and clean rooms

6

David

26 juil. 2025

·

A séjourné 3 nuits

We checked into a room with a wet carpet so we requested another room. That was quickly accomplished, which was much appreciated. Breakfast was just OK with not a lot of choices. The pool was closed, which was disappointing. The hotel is in a nice area and is easy to get to. The staff was nice, though our towels were changed 1 day out of 3 while the beds were strangely not made nor the soap changed. The beds were a little soft for my taste.

We checked into a room with a wet carpet so we requested another room. That was quickly accomplished, which was much appreciated. Breakfast was just OK with not a lot of choices. The pool was closed, which was disappointing. The hotel is in a nice area and is easy to get to. The staff was nice, though our towels were changed 1 day out of 3 while the beds were strangely not made nor the soap changed. The beds were a little soft for my taste.

8

David

26 août 2024

·

A séjourné 1 nuit

The hotel was in a convenient location for our stay after moving in our daughter at Carthage College. The amenities were excellent with the hotel and room being clean and the interior upgraded with recent renovations. The walk-in shower in our room was very nice. The breakfast was great including a wide menu selection. Front desk attendants and the breakfast area prep lady were friendly and helpful. A huge problem we encountered during our stay was when illegal fireworks started blasting in the air from the adjacent wooded property east of the hotel. At first we thought it was munitions explosions or gun shots but then saw fireworks in the air above the hotel. This woke us up at 10pm and went on for about 25 minutes. Our car was parked in the hotel south lot. We checked out at 9am. There were chunks of fireworks paper and chemical powders strewn around the parking lot and on top of our car and other guests vehicles. There were powder burns on our car's paint surface. Fortunately I was able to polish the powder burn marks off the car finish. Our stay was great except for this fireworks incident. Maybe they were, but if not, I think that Racine law enforcement should have been contacted immediately by hotel staff to prevent noise disturbance and property damage to the hotel and guest vehicles.

The hotel was in a convenient location for our stay after moving in our daughter at Carthage College. The amenities were excellent with the hotel and room being clean and the interior upgraded with recent renovations. The walk-in shower in our room was very nice. The breakfast was great including a wide menu selection. Front desk attendants and the breakfast area prep lady were friendly and helpful. A huge problem we encountered during our stay was when illegal fireworks started blasting in the air from the adjacent wooded property east of the hotel. At first we thought it was munitions explosions or gun shots but then saw fireworks in the air above the hotel. This woke us up at 10pm and went on for about 25 minutes. Our car was parked in the hotel south lot. We checked out at 9am. There were chunks of fireworks paper and chemical powders strewn around the parking lot and on top of our car and other guests vehicles. There were powder burns on our car's paint surface. Fortunately I was able to polish the powder burn marks off the car finish. Our stay was great except for this fireworks incident. Maybe they were, but if not, I think that Racine law enforcement should have been contacted immediately by hotel staff to prevent noise disturbance and property damage to the hotel and guest vehicles.

10

Ronald

8 févr. 2025

·

A séjourné 1 nuit

Convenient location, close to restaurants both walking and driving time.

Convenient location, close to restaurants both walking and driving time.

10

Aaron

29 janv. 2025

·

A séjourné 2 nuits

Located in a good spot with plenty of food and shops around the area. Next to a bowling alley and hood restaurant.

Located in a good spot with plenty of food and shops around the area. Next to a bowling alley and hood restaurant.

10

Ramiro Garza

28 juil. 2025

·

A séjourné 5 nuits

Friendly staff, good breakfast and good location.

Friendly staff, good breakfast and good location.

6

Lenora

5 oct. 2024

·

A séjourné 2 nuits

There was a lot of construction, which made it very difficult to get in and out of the property

There was a lot of construction, which made it very difficult to get in and out of the property

10

Kathleen

30 avr. 2025

·

A séjourné 2 nuits

Great location near lake, good breakfast, nice staff, large room, good bed.

Great location near lake, good breakfast, nice staff, large room, good bed.

8

Jason

29 août 2024

·

A séjourné 1 nuit

There was a lot of construction around the hotel. The bed is too firm for my liking. Otherwise, it was a pleasant stay.

There was a lot of construction around the hotel. The bed is too firm for my liking. Otherwise, it was a pleasant stay.

8

Susan

4 juin 2024

·

A séjourné 1 nuit

Convenient. Great front desk help

Convenient. Great front desk help

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les critiques concernant le petit-déjeuner sont mitigées : certains soulignent un buffet frais et varié (y compris des fruits et des options sans lactose), tandis que d'autres l'ont trouvé limité ou mal approvisionné. La disponibilité du café ou de l'eau était parfois un problème, surtout le matin.

Avis de voyageur à ce sujet

4

Heidi

20 déc. 2024

·

A séjourné 2 nuits

Front desk upon arrival was very helpful. Staff early morning for breakfast was not helpful. Room is worn down. Key card for room very tricky to get open. Pool was not open and we weren't made aware of that when booking. No housekeeping after first night to get garbage and give clean towels.

Front desk upon arrival was very helpful. Staff early morning for breakfast was not helpful. Room is worn down. Key card for room very tricky to get open. Pool was not open and we weren't made aware of that when booking. No housekeeping after first night to get garbage and give clean towels.

6

David

26 juil. 2025

·

A séjourné 3 nuits

We checked into a room with a wet carpet so we requested another room. That was quickly accomplished, which was much appreciated. Breakfast was just OK with not a lot of choices. The pool was closed, which was disappointing. The hotel is in a nice area and is easy to get to. The staff was nice, though our towels were changed 1 day out of 3 while the beds were strangely not made nor the soap changed. The beds were a little soft for my taste.

We checked into a room with a wet carpet so we requested another room. That was quickly accomplished, which was much appreciated. Breakfast was just OK with not a lot of choices. The pool was closed, which was disappointing. The hotel is in a nice area and is easy to get to. The staff was nice, though our towels were changed 1 day out of 3 while the beds were strangely not made nor the soap changed. The beds were a little soft for my taste.

10

Nancy

13 mai 2025

·

A séjourné 5 nuits

We enjoyed our stay. The facility was quiet, staff was friendly, the complementary breakfasts were good!

We enjoyed our stay. The facility was quiet, staff was friendly, the complementary breakfasts were good!

8

michael

31 janv. 2025

·

A séjourné 3 nuits

Pool and hot tub were shut down for the werk. I have to leave the hotel each morning during my stay at 5;45am so not able to paryake in breakfast. Would be great if some breakfast items were out by 5:30am. 2 days this week the coffee pots were not out for use early am.

Pool and hot tub were shut down for the werk. I have to leave the hotel each morning during my stay at 5;45am so not able to paryake in breakfast. Would be great if some breakfast items were out by 5:30am. 2 days this week the coffee pots were not out for use early am.

10

Ramiro Garza

28 juil. 2025

·

A séjourné 5 nuits

Friendly staff, good breakfast and good location.

Friendly staff, good breakfast and good location.

10

Margaret

23 déc. 2024

·

A séjourné 1 nuit

One of the best hotel experiences I've ever had. Will definitely make this one my regular when staying in racine. The breakfast has so many options. All are very very good. They have lactose free options for people who are lactose intolerant. The general store in the lobby is a neat idea. Rooms were very clean. A little smaller than expected but we made do. The complementary shampoo, conditioner and body wash are wonderful. Sometimes when you go to a hotel you get the cheap low quality soap but this was not the case. Very very nice. 2000% recommend. Staff are very friendly too, it's a slice of home away from home.

One of the best hotel experiences I've ever had. Will definitely make this one my regular when staying in racine. The breakfast has so many options. All are very very good. They have lactose free options for people who are lactose intolerant. The general store in the lobby is a neat idea. Rooms were very clean. A little smaller than expected but we made do. The complementary shampoo, conditioner and body wash are wonderful. Sometimes when you go to a hotel you get the cheap low quality soap but this was not the case. Very very nice. 2000% recommend. Staff are very friendly too, it's a slice of home away from home.

10

Mary

16 mai 2025

·

A séjourné 1 nuit

Helpful check in. Quiet night. Very good breakfast with fresh fruit.

Helpful check in. Quiet night. Very good breakfast with fresh fruit.

10

Hazael

3 sept. 2024

·

A séjourné 2 nuits

Nos gustó mucho el hotel' el área del desayuno muy bueno , gracias a la señora Madeline por su atención a la hora de desayunar

Nos gustó mucho el hotel' el área del desayuno muy bueno , gracias a la señora Madeline por su atención a la hora de desayunar

6

Jamar

20 avr. 2025

·

A séjourné 1 nuit

Smelled like smoke. Staff wasnt really helpful The pool was closed. Breakfast was horrible The fan was really loud in bathroom and toilet was running all night

Smelled like smoke. Staff wasnt really helpful The pool was closed. Breakfast was horrible The fan was really loud in bathroom and toilet was running all night

2

Marie

4 août 2025

·

A séjourné 2 nuits

When I go to a hotel, I expect it to be a welcoming environment. Well, walking up to the door we noticed the grass was way overgrown, and the doors were filthy. We did not even want to touch the handles. And a sign on the door stating the weight room and pool, are temporarily shut down. That in itself wanted me to ask for a refund. Upon entering our room there are no words for good ending. The breakfast was very disappointing, most people like more of choice for hot foods other then eggs & sausage. Like waffles, biscuits & gravy, sausage patties. What about fresh fuit and really have water available for customers at all times. I think it pretty sad when customers have to volunteer to mow the lawn and clean the front doors.

When I go to a hotel, I expect it to be a welcoming environment. Well, walking up to the door we noticed the grass was way overgrown, and the doors were filthy. We did not even want to touch the handles. And a sign on the door stating the weight room and pool, are temporarily shut down. That in itself wanted me to ask for a refund. Upon entering our room there are no words for good ending. The breakfast was very disappointing, most people like more of choice for hot foods other then eggs & sausage. Like waffles, biscuits & gravy, sausage patties. What about fresh fuit and really have water available for customers at all times. I think it pretty sad when customers have to volunteer to mow the lawn and clean the front doors.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

2

christine

30 sept. 2026

·

A séjourné 2 nuits

The Bathroom had black mold around the tub ,walls and the soap dispenser also there was water in the hallway the didn’t get fully cleaned up and the breakfast area the juice machine the over flow pan was full and all over the counter and floor never cleaned up and employee kids unaccompanied in the pool and no one at the counter just a sign that read out helping other guests

The Bathroom had black mold around the tub ,walls and the soap dispenser also there was water in the hallway the didn’t get fully cleaned up and the breakfast area the juice machine the over flow pan was full and all over the counter and floor never cleaned up and employee kids unaccompanied in the pool and no one at the counter just a sign that read out helping other guests

2

Norm

27 sept. 2026

·

A séjourné 2 nuits

It was cheap!! Get what you pay for!!! Didn't seem like there was enough people working most of the time. When some were working they brought their kids to swim in the pool. Room was missing lamps and dresser. Refrigerator was broken and leaking smelly blue fluid. Screen was laying on the ground outside. Looked nice online and driving by but wouldn't recommend unless you just need a bed for the night.

It was cheap!! Get what you pay for!!! Didn't seem like there was enough people working most of the time. When some were working they brought their kids to swim in the pool. Room was missing lamps and dresser. Refrigerator was broken and leaking smelly blue fluid. Screen was laying on the ground outside. Looked nice online and driving by but wouldn't recommend unless you just need a bed for the night.

8

Brian

26 sept. 2026

·

A séjourné 5 nuits

I was happy with my stay especially considering other hotels I’ve used in the same town.

I was happy with my stay especially considering other hotels I’ve used in the same town.

8

SHIRLEY

14 sept. 2026

·

A séjourné 2 nuits

I had booked my room over a month earlier and they did not have the same style room available. They had rented it to someone else. The clerk was able to place me in a different style room but how can a reserved room be given away? I spent 2 nights. The first morning, before 8AM, the breakfast was out of orange juice and waffle batter. Hours before breakfast was to end. No fruit was available. May I suggest that the pillows be returned to regular pillows, not the square hard overstuffed ones? I travel with my own pillow for this reason and really don't think I should need to.

I had booked my room over a month earlier and they did not have the same style room available. They had rented it to someone else. The clerk was able to place me in a different style room but how can a reserved room be given away? I spent 2 nights. The first morning, before 8AM, the breakfast was out of orange juice and waffle batter. Hours before breakfast was to end. No fruit was available. May I suggest that the pillows be returned to regular pillows, not the square hard overstuffed ones? I travel with my own pillow for this reason and really don't think I should need to.

2

Allyson

8 sept. 2026

·

A séjourné 1 nuit

Very disappointing experience. We waited over 25 minutes to check in and were then given keys to a room that was already occupied by another guest. This is an extremely serious safety and security concern, particularly for families with children. We were moved to another room, but the floor was extremely loud, the public restroom was out of order, and there were no towels available at the pool or in our room. By 9:00 p.m., we no longer felt comfortable staying and had to book another hotel 30 minutes away. For nearly $300, we expected a safe and basic level of service. Unfortunately, this hotel did not meet that standard.

Very disappointing experience. We waited over 25 minutes to check in and were then given keys to a room that was already occupied by another guest. This is an extremely serious safety and security concern, particularly for families with children. We were moved to another room, but the floor was extremely loud, the public restroom was out of order, and there were no towels available at the pool or in our room. By 9:00 p.m., we no longer felt comfortable staying and had to book another hotel 30 minutes away. For nearly $300, we expected a safe and basic level of service. Unfortunately, this hotel did not meet that standard.

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