Hilton Papagayo Costa Rica Resort & Spa
731 US$
/ noche
Promedio para octubre
Precios para Hilton Papagayo Costa Rica Resort & Spa
Selecciona fechas para ver precios y disponibilidad
731 US$
/ noche
Promedio para octubre
Precios medios mensuales
En Hilton Papagayo Costa Rica Resort & Spa, los precios por noche son de 577 US$ de media en el mes más barato (agosto) y de 1689 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 1575 US$ |
| febrero | 1689 US$ |
| marzo | 1508 US$ |
| abril | 1108 US$ |
| mayo | 1066 US$ |
| junio | 764 US$ |
| julio | 672 US$ |
| agosto | 577 US$ |
| septiembre | 584 US$ |
| octubre | 731 US$ |
| noviembre | 963 US$ |
| diciembre | 1160 US$ |
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oct · 731 US$
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Más caro: febrero (aprox. 1689 US$)
Más barato: agosto (aprox. 577 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas al aire libre, una pista de tenis al aire libr...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas al aire libre, una pista de tenis al aire libre y un gimnasio.
Servicios empresariales
Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. Hay un aparcamiento con asistencia gratuito disponible.
Comida
Secrets Papagayo - Adults Only - All inclusive te ofrece la posibilidad de tomar algo en Market Café, aunque también puedes ir a un bar-cafetería. Relájate con un refresco del bar junto a la piscina o de uno de los 5 bares con salón.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 202 habitaciones con aire acondicionado y televisión LED. Descansa como nunca en una cama con edredón de plumas y ropa de cama de alta calidad. Las habitaciones disponen de balcón o patio con mobiliario. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El cuarto de baño está provisto de ducha y artículos de higiene personal gratuitos.
Ubicación
Si decides alojarte en Secrets Papagayo - Adults Only - All inclusive de Sardinal, estarás cerca del mar y a menos de diez minutos en coche de Playa Hermosa y Playa Panamá.
Qué hay cerca
Playa Panamá(1.3 millas)
Ericka's Fruit Stand(1.6 millas)
Playa Monte del Barco(3.3 millas)
Playa Hermosa(3.7 millas)
Rocio's Kitchen(4 millas)
Playa Bermúdez(6.2 millas)
Playa Penca(6.4 millas)
Playa Calzón de Pobre(6.4 millas)
Playa Pedregosa(6.4 millas)
Casino El Coco(7 millas)
Vista Monte Secco(8.8 millas)
Playa del Coco(9.9 millas)
Playa de Bahía Pez Vela(10.2 millas)
Club de golf y de campo Papagayo(11.2 millas)
Playa Ocotal(11.4 millas)
Liberia (LIR-Daniel Oduber Intl.)(13.2 millas)
Tamarindo (TNO)(40.2 millas)
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
Ubicación
Playa Arenilla, Golfo de Papagayo, Papagayo, Nacascolo, Cantón de Liberia, Costa Rica
Playa Panamá (1.3 millas)
Ericka's Fruit Stand (1.6 millas)
Playa Monte del Barco (3.3 millas)
Playa Hermosa (3.7 millas)
Rocio's Kitchen (4 millas)
Playa Bermúdez (6.2 millas)
Opciones de habitación
9
Bungalow Suite Double Tropical View
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
452 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
9
Deluxe Ocean View King Balcony
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
398 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Preferred Club Bungalow Suite Double Ocean View
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
452 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Preferred Club Junior Suite King Plunge Pool
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
592 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPiscina de inmersión
9
Preferred Club Bungalow Suite King Ocean Front View
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
366 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Tropical View King Bed
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
320 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
9
Bungalow Suite King Tropical View
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
452 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Preferred Club Junior Suite King Ocean Front
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
614 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
10
Preferred Club Presidential Suite
Detalles de la oferta
2 Camas Dobles Extragrandes
Capacidad: 4
1399 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Preferred Club Bungalow Suite King Ocean View
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
452 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Preferred Club Honeymoon Suite
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
689 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Hilton Papagayo Costa Rica Resort & Spa
8.7
Fabuloso
Basado en 589 comentarios verificados
¿Quién se queda aquí?
Trabajo
2%
Pareja
78%
Familia
8%
Grupo
9%
Solo/a
1%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Secrets Papagayo All Inclusive - Solo Adultos, los huéspedes destacan la exuberante y pintoresca bahía con vistas al océano, la disposición en pendiente con colinas que requiere transporte, y un ambiente generalmente tranquilo y relajante, alejado del centro de la ciudad.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Secrets Papagayo All Inclusive - Solo Adultos, los huéspedes destacan la exuberante y pintoresca bahía con vistas al océano, la disposición en pendiente con colinas que requiere transporte, y un ambiente generalmente tranquilo y relajante, alejado del centro de la ciudad.
El servicio se describe ampliamente como cálido y atento, aunque algunos mencionan un servicio de limpieza inconsistente, un registro de entrada lento o confuso y la no garantía del registro de entrada anticipado. Las habitaciones reciben comentarios mixtos, que combinan vistas agradables y comodidad con informes de características anticuadas, transmisión de ruido, plagas y problemas de mantenimiento o de fontanería/aire acondicionado. La comida y las bebidas varían de excelentes a promedio, con disponibilidad limitada de locales en ocasiones y escasez ocasional de licores, mientras que el entretenimiento y las áreas de la piscina son un aspecto destacado frecuente. En general, una experiencia relajante en un resort en la colina con vistas memorables y algunos inconvenientes.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Dos piscinas (una animada y otra tranquila) y el entretenimiento diario son populares. La disposición en pendiente depende de frecuentes traslados, la playa de la bahía es modesta y pública, y algunas instalaciones parecen anticuadas o limitadas.
Reseñas de huéspedes relacionadas
10
Noe Lorenzo
10 jun 2023
·
Se alojó 5 noches
Location is beautiful, great views, only minor issue is very hilly and shuttle time could be improved but overall beautiful and enjoyable.
Location is beautiful, great views, only minor issue is very hilly and shuttle time could be improved but overall beautiful and enjoyable.
8
Jennifer
24 dic 2023
·
Se alojó 12 noches
We stayed for 11 nights in December and there were areas that were excellent and others lacking. The resort is low key and spread over the hillside, they do have shuttles running non stop, but if you don’t want to wait and ride be prepared for hilly walks. Definitely bring mosquito spray. Ocean access in a very calm bay, mix of sands but not used much, beach is public so be aware. Wait staff and bar staff were amazing special mention to Armando in portfofino restaurant and bartenders William and Ronnie. Entertainment crew was great really enjoyed the water aerobics. Food at specialty restaurants Portfino-Italian, Himitsu-Asian, Aqua-lighter meals, was all very good. Seaside grill was disappointing, protein over cooked, sauces and sides as ordered were missing and service lacking. Buffet okay. Grounds very well tended. Con’s, property is showing age in areas. The hot water system at peak times 3-5pm daily could not keep up with demand. Was also smell of sewage some nights. Our a/c unit malfunctioned and leaked water. It was repaired quickly but we did lose a night of sleep as it broke overnight. Housekeeping was inconsistent. Lounge chairs in spa area need replacing, many had broken welds, rust, and should not have been in use. Resort is in isolated area so don’t expect to walk to amenities, not a negative, but important to know and be aware driving can be an issue due to the highway you need to access to get to volcanoes and other sites backing up badly morning and evening.
We stayed for 11 nights in December and there were areas that were excellent and others lacking. The resort is low key and spread over the hillside, they do have shuttles running non stop, but if you don’t want to wait and ride be prepared for hilly walks. Definitely bring mosquito spray. Ocean access in a very calm bay, mix of sands but not used much, beach is public so be aware. Wait staff and bar staff were amazing special mention to Armando in portfofino restaurant and bartenders William and Ronnie. Entertainment crew was great really enjoyed the water aerobics. Food at specialty restaurants Portfino-Italian, Himitsu-Asian, Aqua-lighter meals, was all very good. Seaside grill was disappointing, protein over cooked, sauces and sides as ordered were missing and service lacking. Buffet okay. Grounds very well tended. Con’s, property is showing age in areas. The hot water system at peak times 3-5pm daily could not keep up with demand. Was also smell of sewage some nights. Our a/c unit malfunctioned and leaked water. It was repaired quickly but we did lose a night of sleep as it broke overnight. Housekeeping was inconsistent. Lounge chairs in spa area need replacing, many had broken welds, rust, and should not have been in use. Resort is in isolated area so don’t expect to walk to amenities, not a negative, but important to know and be aware driving can be an issue due to the highway you need to access to get to volcanoes and other sites backing up badly morning and evening.
10
Katerina
16 ago 2025
·
Se alojó 7 noches
Loved the food options. 2 different pools, one with a lot of activities and one more quiet. The staff was outstanding. Big shout out to Gina, our server in the Cafe and Alba our hostess. Drivers Heiner and Nelson made our transportation around the resort personable and enjoyable. We were treated as friends rather than guests. The head concierge Josue was attentive to our every need and the ultimate professional.
Loved the food options. 2 different pools, one with a lot of activities and one more quiet. The staff was outstanding. Big shout out to Gina, our server in the Cafe and Alba our hostess. Drivers Heiner and Nelson made our transportation around the resort personable and enjoyable. We were treated as friends rather than guests. The head concierge Josue was attentive to our every need and the ultimate professional.
10
Courtney
14 abr 2025
·
Se alojó 6 noches
I really enjoyed our week stay here. The place is very hilly, but we didn't mind so much. You have to make sure you snag chairs by the pool early because it gets HOT in the afternoon and you don't want to get stuck under the sun. The staff was all extremely friendly. I could tell some of them appreciated when you talked in Spanish, they seemed to not expect it from most people, but then got excited when you understood. The food was all great, our favorite was the Asian restaurant. The bartenders know what they are doing, we asked for random things and they always gave us something good!
I really enjoyed our week stay here. The place is very hilly, but we didn't mind so much. You have to make sure you snag chairs by the pool early because it gets HOT in the afternoon and you don't want to get stuck under the sun. The staff was all extremely friendly. I could tell some of them appreciated when you talked in Spanish, they seemed to not expect it from most people, but then got excited when you understood. The food was all great, our favorite was the Asian restaurant. The bartenders know what they are doing, we asked for random things and they always gave us something good!
8
Shelia
11 oct 2023
·
Se alojó 5 noches
The hotel is on a beautiful beach property, its absolutely gorgeous. The service wqs amazing. Drinks were good food was ok but im an extremely picky eater, its hard to please me when ut comes to food so for other's it may be outstanding. This will be my only visit though. The rooms especially those with the beach view, sit up on hills with a steep incline. You can wait for a ride to come and pick you up which on several occasions didnt come or where extremely slow or you are can walk down the steep hill. For those with physical limitations, that wont work. Im in pretty good shape but walking the hills were even rough for me. When its raining they dont want to send transportation up because its dangerous, but its dangerous for you to walk too because you could eassily slip and fall, so not something i would want to deal with again. But its definitely worth it for the experience at least once because staff, service and the asthetics of the place are amazing!
The hotel is on a beautiful beach property, its absolutely gorgeous. The service wqs amazing. Drinks were good food was ok but im an extremely picky eater, its hard to please me when ut comes to food so for other's it may be outstanding. This will be my only visit though. The rooms especially those with the beach view, sit up on hills with a steep incline. You can wait for a ride to come and pick you up which on several occasions didnt come or where extremely slow or you are can walk down the steep hill. For those with physical limitations, that wont work. Im in pretty good shape but walking the hills were even rough for me. When its raining they dont want to send transportation up because its dangerous, but its dangerous for you to walk too because you could eassily slip and fall, so not something i would want to deal with again. But its definitely worth it for the experience at least once because staff, service and the asthetics of the place are amazing!
8
Nicole
7 ago 2025
·
Se alojó 3 noches
We thoroughly enjoyed our stay at Secrets! The views are incredible and the staff are lovely. We enjoyed our Oceanfront room, however, there is quite a bit of noise transfer from outside and other rooms. The room was clean and beautiful! The pools were amazing and the drinks were great! Great entertainment and music. This was our first time staying at a Secrets resort and we would definitely return.
We thoroughly enjoyed our stay at Secrets! The views are incredible and the staff are lovely. We enjoyed our Oceanfront room, however, there is quite a bit of noise transfer from outside and other rooms. The room was clean and beautiful! The pools were amazing and the drinks were great! Great entertainment and music. This was our first time staying at a Secrets resort and we would definitely return.
10
Shalyn
24 dic 2024
·
Se alojó 5 noches
Beautiful site! Wonderful experience. Some of the rooms were far away from the main area but we lucked out and were very close. Staff friendly, fun, attentive. Made so many new friends. Dining menus signified foods containing gluten or dairy which I appreciated immensely.
Beautiful site! Wonderful experience. Some of the rooms were far away from the main area but we lucked out and were very close. Staff friendly, fun, attentive. Made so many new friends. Dining menus signified foods containing gluten or dairy which I appreciated immensely.
8
Emily Grace
24 ago 2024
·
Se alojó 7 noches
Beautiful location, room with wonderful view, but with room service as major option, expected more than a tiny table with one chair. Room service advertised as 24/7, but ended at 2130 in reality. Location with nice views, but so hilly and steep, shuttle service a must, sometimes excellent, sometimes a wait. Room refresh daily mixed, didn't refresh mini bar (if you can call it that), not all towels always replaced. Strange. Staff all super friendly and worked hard to please, but the room service issues never were fixed. Small pools, limited restaurants, esp for non preferred status guests. High pressure sales for Unlimited vacation club. Excursions nice, a wee bit costly, but good, though lotsa driving to get anywhere. Not my favorite Secrets experience, liked Jamaica better, but that was pre pandemic, so who knows
Beautiful location, room with wonderful view, but with room service as major option, expected more than a tiny table with one chair. Room service advertised as 24/7, but ended at 2130 in reality. Location with nice views, but so hilly and steep, shuttle service a must, sometimes excellent, sometimes a wait. Room refresh daily mixed, didn't refresh mini bar (if you can call it that), not all towels always replaced. Strange. Staff all super friendly and worked hard to please, but the room service issues never were fixed. Small pools, limited restaurants, esp for non preferred status guests. High pressure sales for Unlimited vacation club. Excursions nice, a wee bit costly, but good, though lotsa driving to get anywhere. Not my favorite Secrets experience, liked Jamaica better, but that was pre pandemic, so who knows
10
Robert
21 abr 2022
·
Se alojó 5 noches
Very clean resort with excellent service!!! Ari and the whole entertainment staff go above and beyond to get you involved and enjoy in the fun. During the day the Pool bar is the main hub of laughter. Henry & Eduardo are the best mixologists, also Victor and the rest of the guys are great. Hugo provides excellent food and drink chair service. Night time lounge bar features William, always on point!!!
Very clean resort with excellent service!!! Ari and the whole entertainment staff go above and beyond to get you involved and enjoy in the fun. During the day the Pool bar is the main hub of laughter. Henry & Eduardo are the best mixologists, also Victor and the rest of the guys are great. Hugo provides excellent food and drink chair service. Night time lounge bar features William, always on point!!!
6
Dih Meng
26 oct 2023
·
Se alojó 7 noches
Absolutely gorgeous property and friendly staff and food was above average. Unfortunately, everything else was a miss. Beach is pretty much none existent unless you like 'muddy' sand. Mirky water and jetskis flying around you and smelling like gasoline fuel. Getting around was difficult, if you have leg issues look elsewhere. A lot of uphill and downhill, you pretty much have to take a shuttle from your room to the main areas and sometimes waiting 10 to 15 minutes for a shuttle. Most things s above and beyond your included cost is expensive, but we already knew Costa Rica wasn't one of the inexpensive destinations. As a high end Secreta brand, small thing s we are use to from other brands of this caliber was it included in this resort ie. Transfer to airport is extra, really? Top shelf alcohol, unless you pay for Preferred status, I despise this mentality, people who can't afford that extra gets push to the back of the line like restaurant reservations. Tipping, we come from resorts that cost the same that has a no tipping policy, tipping creates favoritism again, level the playing field, this works sooo much better. Costa Rica is a absolutely gorgeous country, the excursions is where it's at to experience the country, unfortunately this resorts falls short of a few things we are used to in this category of a higher end adult all inclusive. Too bad, We really wanted to love this resort.
Absolutely gorgeous property and friendly staff and food was above average. Unfortunately, everything else was a miss. Beach is pretty much none existent unless you like 'muddy' sand. Mirky water and jetskis flying around you and smelling like gasoline fuel. Getting around was difficult, if you have leg issues look elsewhere. A lot of uphill and downhill, you pretty much have to take a shuttle from your room to the main areas and sometimes waiting 10 to 15 minutes for a shuttle. Most things s above and beyond your included cost is expensive, but we already knew Costa Rica wasn't one of the inexpensive destinations. As a high end Secreta brand, small thing s we are use to from other brands of this caliber was it included in this resort ie. Transfer to airport is extra, really? Top shelf alcohol, unless you pay for Preferred status, I despise this mentality, people who can't afford that extra gets push to the back of the line like restaurant reservations. Tipping, we come from resorts that cost the same that has a no tipping policy, tipping creates favoritism again, level the playing field, this works sooo much better. Costa Rica is a absolutely gorgeous country, the excursions is where it's at to experience the country, unfortunately this resorts falls short of a few things we are used to in this category of a higher end adult all inclusive. Too bad, We really wanted to love this resort.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza recibe elogios en muchas áreas, pero los huéspedes también informan de un servicio de limpieza inconsistente, plagas y problemas ocasionales de mantenimiento u olores.
Reseñas de huéspedes relacionadas
4
Amir
16 jul 2023
·
Se alojó 2 noches
Not what we expected from a 5 star hotel. Except for the beautiful setting on the beach everything else is a miss. Few examples: room smell of mold (we changed a room but even next one had mold), the claim there are 5 restaurants is highly misleading as the hotel closes restaurants and bars for events(weddings), service along pool is sketchy, pool bars are closed early, except for Italian restaurant food is below average, yoga instructor didn’t show up one day, you depend on rides to your room and in the evening you can wait a long time to get from the dinning area to your room, you need to ask for basic stuff like turndown service which should be done implicitly if the hotel really wanted to service its guests. We came to this hotel after staying at 4 other 5 star properties in Costa Rica during our 2 week trip and all of them were very good so this is why we were so disappointed given it was at a higher price point as well.
Not what we expected from a 5 star hotel. Except for the beautiful setting on the beach everything else is a miss. Few examples: room smell of mold (we changed a room but even next one had mold), the claim there are 5 restaurants is highly misleading as the hotel closes restaurants and bars for events(weddings), service along pool is sketchy, pool bars are closed early, except for Italian restaurant food is below average, yoga instructor didn’t show up one day, you depend on rides to your room and in the evening you can wait a long time to get from the dinning area to your room, you need to ask for basic stuff like turndown service which should be done implicitly if the hotel really wanted to service its guests. We came to this hotel after staying at 4 other 5 star properties in Costa Rica during our 2 week trip and all of them were very good so this is why we were so disappointed given it was at a higher price point as well.
8
Jimmy
11 mar 2025
·
Se alojó 2 noches
Love the landscaping! Food was great. Just had to battle big ants in our room.
Love the landscaping! Food was great. Just had to battle big ants in our room.
8
Jennifer
24 dic 2023
·
Se alojó 12 noches
We stayed for 11 nights in December and there were areas that were excellent and others lacking. The resort is low key and spread over the hillside, they do have shuttles running non stop, but if you don’t want to wait and ride be prepared for hilly walks. Definitely bring mosquito spray. Ocean access in a very calm bay, mix of sands but not used much, beach is public so be aware. Wait staff and bar staff were amazing special mention to Armando in portfofino restaurant and bartenders William and Ronnie. Entertainment crew was great really enjoyed the water aerobics. Food at specialty restaurants Portfino-Italian, Himitsu-Asian, Aqua-lighter meals, was all very good. Seaside grill was disappointing, protein over cooked, sauces and sides as ordered were missing and service lacking. Buffet okay. Grounds very well tended. Con’s, property is showing age in areas. The hot water system at peak times 3-5pm daily could not keep up with demand. Was also smell of sewage some nights. Our a/c unit malfunctioned and leaked water. It was repaired quickly but we did lose a night of sleep as it broke overnight. Housekeeping was inconsistent. Lounge chairs in spa area need replacing, many had broken welds, rust, and should not have been in use. Resort is in isolated area so don’t expect to walk to amenities, not a negative, but important to know and be aware driving can be an issue due to the highway you need to access to get to volcanoes and other sites backing up badly morning and evening.
We stayed for 11 nights in December and there were areas that were excellent and others lacking. The resort is low key and spread over the hillside, they do have shuttles running non stop, but if you don’t want to wait and ride be prepared for hilly walks. Definitely bring mosquito spray. Ocean access in a very calm bay, mix of sands but not used much, beach is public so be aware. Wait staff and bar staff were amazing special mention to Armando in portfofino restaurant and bartenders William and Ronnie. Entertainment crew was great really enjoyed the water aerobics. Food at specialty restaurants Portfino-Italian, Himitsu-Asian, Aqua-lighter meals, was all very good. Seaside grill was disappointing, protein over cooked, sauces and sides as ordered were missing and service lacking. Buffet okay. Grounds very well tended. Con’s, property is showing age in areas. The hot water system at peak times 3-5pm daily could not keep up with demand. Was also smell of sewage some nights. Our a/c unit malfunctioned and leaked water. It was repaired quickly but we did lose a night of sleep as it broke overnight. Housekeeping was inconsistent. Lounge chairs in spa area need replacing, many had broken welds, rust, and should not have been in use. Resort is in isolated area so don’t expect to walk to amenities, not a negative, but important to know and be aware driving can be an issue due to the highway you need to access to get to volcanoes and other sites backing up badly morning and evening.
8
Janice
7 jul 2025
·
Se alojó 3 noches
Property overall was really nice. Great tropical aesthetic, landscaping well taken care of and pools nicely designed. The rooms though could have been nicer. They’re nice but quite small and not sealed off from outside apparently. I was stung by a scorpion on my first night and response for this should have been faster. They just gave us free massages for the inconvenience.
Property overall was really nice. Great tropical aesthetic, landscaping well taken care of and pools nicely designed. The rooms though could have been nicer. They’re nice but quite small and not sealed off from outside apparently. I was stung by a scorpion on my first night and response for this should have been faster. They just gave us free massages for the inconvenience.
10
Amber
2 jul 2025
·
Se alojó 7 noches
Beautiful property, with accommodating and welcoming staff!
Beautiful property, with accommodating and welcoming staff!
10
marie
22 dic 2025
·
Se alojó 13 noches
Personnel à l'écoute et toujours disponible, avec le souhait de toujours repondre a nos attentes. Extérieurs de l'hôtel magnifiques et très bien entretenus. Chambre propre et bien équipée. Possibilite de réserver des excursions avec une agence de voyage sur place.
Personnel à l'écoute et toujours disponible, avec le souhait de toujours repondre a nos attentes. Extérieurs de l'hôtel magnifiques et très bien entretenus. Chambre propre et bien équipée. Possibilite de réserver des excursions avec une agence de voyage sur place.
6
Paul Stephen
7 mar 2025
·
Se alojó 2 noches
Other than the transportation, the staff was not very friendly or accommodating. We used our room bottles water and facecloths and they were not replaced. I called and asked for more water and never received it.
Other than the transportation, the staff was not very friendly or accommodating. We used our room bottles water and facecloths and they were not replaced. I called and asked for more water and never received it.
8
Treasure L
1 sept 2025
·
Se alojó 4 noches
Great property, clean & good staff
Great property, clean & good staff
6
Melody
2 nov 2025
·
Se alojó 3 noches
I stayed at the resort 3 nights and my room was only cleaned one night. I had to call for fresh towels twice which took hours. We came with a group and their rooms were cleaned daily with turn down service. It was quite disappointing to have a pile of dirty used towels remaining in my room for two days. I had higher expectations
I stayed at the resort 3 nights and my room was only cleaned one night. I had to call for fresh towels twice which took hours. We came with a group and their rooms were cleaned daily with turn down service. It was quite disappointing to have a pile of dirty used towels remaining in my room for two days. I had higher expectations
2
Dax
27 oct 2025
·
Se alojó 5 noches
I really can’t believe Hyatt has put their name on this project. It’s dirty and outdated. The prices are incredibly high and the rooms are all the same. Employees are nice over all but the preferred club is nothing but waist of money. Roof leaking when we were eating and toilets are disgusting.
I really can’t believe Hyatt has put their name on this project. It’s dirty and outdated. The prices are incredibly high and the rooms are all the same. Employees are nice over all but the preferred club is nothing but waist of money. Roof leaking when we were eating and toilets are disgusting.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones ofrecen vistas agradables y comodidad para muchos, pero los comentarios son mixtos debido a elementos anticuados, transmisión de ruido y problemas de mantenimiento como fugas, agua caliente débil o problemas con el aire acondicionado.
Reseñas de huéspedes relacionadas
8
Jennifer
24 dic 2023
·
Se alojó 12 noches
We stayed for 11 nights in December and there were areas that were excellent and others lacking. The resort is low key and spread over the hillside, they do have shuttles running non stop, but if you don’t want to wait and ride be prepared for hilly walks. Definitely bring mosquito spray. Ocean access in a very calm bay, mix of sands but not used much, beach is public so be aware. Wait staff and bar staff were amazing special mention to Armando in portfofino restaurant and bartenders William and Ronnie. Entertainment crew was great really enjoyed the water aerobics. Food at specialty restaurants Portfino-Italian, Himitsu-Asian, Aqua-lighter meals, was all very good. Seaside grill was disappointing, protein over cooked, sauces and sides as ordered were missing and service lacking. Buffet okay. Grounds very well tended. Con’s, property is showing age in areas. The hot water system at peak times 3-5pm daily could not keep up with demand. Was also smell of sewage some nights. Our a/c unit malfunctioned and leaked water. It was repaired quickly but we did lose a night of sleep as it broke overnight. Housekeeping was inconsistent. Lounge chairs in spa area need replacing, many had broken welds, rust, and should not have been in use. Resort is in isolated area so don’t expect to walk to amenities, not a negative, but important to know and be aware driving can be an issue due to the highway you need to access to get to volcanoes and other sites backing up badly morning and evening.
We stayed for 11 nights in December and there were areas that were excellent and others lacking. The resort is low key and spread over the hillside, they do have shuttles running non stop, but if you don’t want to wait and ride be prepared for hilly walks. Definitely bring mosquito spray. Ocean access in a very calm bay, mix of sands but not used much, beach is public so be aware. Wait staff and bar staff were amazing special mention to Armando in portfofino restaurant and bartenders William and Ronnie. Entertainment crew was great really enjoyed the water aerobics. Food at specialty restaurants Portfino-Italian, Himitsu-Asian, Aqua-lighter meals, was all very good. Seaside grill was disappointing, protein over cooked, sauces and sides as ordered were missing and service lacking. Buffet okay. Grounds very well tended. Con’s, property is showing age in areas. The hot water system at peak times 3-5pm daily could not keep up with demand. Was also smell of sewage some nights. Our a/c unit malfunctioned and leaked water. It was repaired quickly but we did lose a night of sleep as it broke overnight. Housekeeping was inconsistent. Lounge chairs in spa area need replacing, many had broken welds, rust, and should not have been in use. Resort is in isolated area so don’t expect to walk to amenities, not a negative, but important to know and be aware driving can be an issue due to the highway you need to access to get to volcanoes and other sites backing up badly morning and evening.
8
Janice
7 jul 2025
·
Se alojó 3 noches
Property overall was really nice. Great tropical aesthetic, landscaping well taken care of and pools nicely designed. The rooms though could have been nicer. They’re nice but quite small and not sealed off from outside apparently. I was stung by a scorpion on my first night and response for this should have been faster. They just gave us free massages for the inconvenience.
Property overall was really nice. Great tropical aesthetic, landscaping well taken care of and pools nicely designed. The rooms though could have been nicer. They’re nice but quite small and not sealed off from outside apparently. I was stung by a scorpion on my first night and response for this should have been faster. They just gave us free massages for the inconvenience.
8
Adam
11 ago 2023
·
Se alojó 4 noches
My wife and I went to this property to meet with two other couples for vacation (one being my sister and brother-in-law). We had previously been to Secrets Playa Mujeres (which was awesome). This one was beautiful, set amongst the rainforest and within a bay/cove. The downside of the resort was the hills (which were insanely steep…taking shuttles from the pool/beach to your room is pretty much a must), and maybe this sounds boujee, but the amount of ants in the room was insane Lol Other than that, the food was good, pool vibes were great, and the view was stunning!
My wife and I went to this property to meet with two other couples for vacation (one being my sister and brother-in-law). We had previously been to Secrets Playa Mujeres (which was awesome). This one was beautiful, set amongst the rainforest and within a bay/cove. The downside of the resort was the hills (which were insanely steep…taking shuttles from the pool/beach to your room is pretty much a must), and maybe this sounds boujee, but the amount of ants in the room was insane Lol Other than that, the food was good, pool vibes were great, and the view was stunning!
8
Rodrigo
29 jun 2023
·
Se alojó 3 noches
The view to papagayo gulf is stunning, the property and the service overall is so good. We enjoyed our stay. What I really don't like is the fact that in the bungalow suite you can hear everything from the neighbor suite.
The view to papagayo gulf is stunning, the property and the service overall is so good. We enjoyed our stay. What I really don't like is the fact that in the bungalow suite you can hear everything from the neighbor suite.
10
Nileen
21 oct 2025
·
Se alojó 4 noches
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
8
Nicole
7 ago 2025
·
Se alojó 3 noches
We thoroughly enjoyed our stay at Secrets! The views are incredible and the staff are lovely. We enjoyed our Oceanfront room, however, there is quite a bit of noise transfer from outside and other rooms. The room was clean and beautiful! The pools were amazing and the drinks were great! Great entertainment and music. This was our first time staying at a Secrets resort and we would definitely return.
We thoroughly enjoyed our stay at Secrets! The views are incredible and the staff are lovely. We enjoyed our Oceanfront room, however, there is quite a bit of noise transfer from outside and other rooms. The room was clean and beautiful! The pools were amazing and the drinks were great! Great entertainment and music. This was our first time staying at a Secrets resort and we would definitely return.
8
Emily Grace
24 ago 2024
·
Se alojó 7 noches
Beautiful location, room with wonderful view, but with room service as major option, expected more than a tiny table with one chair. Room service advertised as 24/7, but ended at 2130 in reality. Location with nice views, but so hilly and steep, shuttle service a must, sometimes excellent, sometimes a wait. Room refresh daily mixed, didn't refresh mini bar (if you can call it that), not all towels always replaced. Strange. Staff all super friendly and worked hard to please, but the room service issues never were fixed. Small pools, limited restaurants, esp for non preferred status guests. High pressure sales for Unlimited vacation club. Excursions nice, a wee bit costly, but good, though lotsa driving to get anywhere. Not my favorite Secrets experience, liked Jamaica better, but that was pre pandemic, so who knows
Beautiful location, room with wonderful view, but with room service as major option, expected more than a tiny table with one chair. Room service advertised as 24/7, but ended at 2130 in reality. Location with nice views, but so hilly and steep, shuttle service a must, sometimes excellent, sometimes a wait. Room refresh daily mixed, didn't refresh mini bar (if you can call it that), not all towels always replaced. Strange. Staff all super friendly and worked hard to please, but the room service issues never were fixed. Small pools, limited restaurants, esp for non preferred status guests. High pressure sales for Unlimited vacation club. Excursions nice, a wee bit costly, but good, though lotsa driving to get anywhere. Not my favorite Secrets experience, liked Jamaica better, but that was pre pandemic, so who knows
6
Denis
25 nov 2025
·
Se alojó 1 noche
Le matelas était passé date et du a être remplacé.
Le matelas était passé date et du a être remplacé.
2
LEOPOLDO
30 jun 2025
·
Se alojó 1 noche
When it rained the roof in our room leaked pouring water into living, we were told that they had made several attempts to impair this, but that it's still leaked every time a heavy rain came. The staff left towels and buckets from when it rained to the end of our stay. It was not a $1500 a night room because water pouring in.
When it rained the roof in our room leaked pouring water into living, we were told that they had made several attempts to impair this, but that it's still leaked every time a heavy rain came. The staff left towels and buckets from when it rained to the end of our stay. It was not a $1500 a night room because water pouring in.
6
Tammy
22 abr 2025
·
Se alojó 6 noches
The staff was absolutely excellent; friendly and helpful. We thought the facilities slightly dated, couch was uncomfortable. Hyatt app needs a lot of work.
The staff was absolutely excellent; friendly and helpful. We thought the facilities slightly dated, couch was uncomfortable. Hyatt app needs a lot of work.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal se describe ampliamente como cálido, servicial y proactivo. Algunos informan de problemas con el registro de entrada, el cumplimiento del registro de entrada anticipado, la comunicación y frustraciones ocasionales con el transporte o el servicio de habitaciones.
Reseñas de huéspedes relacionadas
10
Katerina
16 ago 2025
·
Se alojó 7 noches
Loved the food options. 2 different pools, one with a lot of activities and one more quiet. The staff was outstanding. Big shout out to Gina, our server in the Cafe and Alba our hostess. Drivers Heiner and Nelson made our transportation around the resort personable and enjoyable. We were treated as friends rather than guests. The head concierge Josue was attentive to our every need and the ultimate professional.
Loved the food options. 2 different pools, one with a lot of activities and one more quiet. The staff was outstanding. Big shout out to Gina, our server in the Cafe and Alba our hostess. Drivers Heiner and Nelson made our transportation around the resort personable and enjoyable. We were treated as friends rather than guests. The head concierge Josue was attentive to our every need and the ultimate professional.
10
Kaitlyn
6 ene 2025
·
Se alojó 4 noches
We had a great experience and the staff really made our trip even better! After one day they remembered our names and knew our drink orders! We plan to come back very soon
We had a great experience and the staff really made our trip even better! After one day they remembered our names and knew our drink orders! We plan to come back very soon
10
Shahid
13 jul 2024
·
Se alojó 5 noches
Our stay at Secrets Papagayo was superb. The staff and especially the manager were fantastic. We had a minor issue with our room lock after check in but ther hotel staff were there within literally 3-4 minutes and got us in. Although it turned out that they had to replace the whole lock, the locksmith was there within 5 minutes and everything was handled professionally. The property is fun to walk around and explore and there are a lot of outside excursions. We booked a couples massage for the spa and had excellent massages by the staff. We had a Junior Suite with Plunge pool and the views were magnificent. The scene around the main pool is lively with music and dancing but our room location up on a bluff was very quiet and peaceful. The food in the restaurants was varied and very good. My wife had sashimi at the Asian restaurant and said it was very fresh and delicious. The mushroom risotto in the Italian restaurant was also excellent. We ate most of our breakfasts and lunches at the healthy food restaurant next to the spa and the meals there were all freshly made and delicious. The spa has a separate pool area that is meant to be a quiet pool and we spent most mornings there. The bartenders seem to be able to mix any drink you can think of and room service will bring some drinks to your room (selected from a list). There are daily activities like dance lessons. They have 2 pickleball courts which weren’t busy at all. Overall, we had a great time and were sorry to leave.
Our stay at Secrets Papagayo was superb. The staff and especially the manager were fantastic. We had a minor issue with our room lock after check in but ther hotel staff were there within literally 3-4 minutes and got us in. Although it turned out that they had to replace the whole lock, the locksmith was there within 5 minutes and everything was handled professionally. The property is fun to walk around and explore and there are a lot of outside excursions. We booked a couples massage for the spa and had excellent massages by the staff. We had a Junior Suite with Plunge pool and the views were magnificent. The scene around the main pool is lively with music and dancing but our room location up on a bluff was very quiet and peaceful. The food in the restaurants was varied and very good. My wife had sashimi at the Asian restaurant and said it was very fresh and delicious. The mushroom risotto in the Italian restaurant was also excellent. We ate most of our breakfasts and lunches at the healthy food restaurant next to the spa and the meals there were all freshly made and delicious. The spa has a separate pool area that is meant to be a quiet pool and we spent most mornings there. The bartenders seem to be able to mix any drink you can think of and room service will bring some drinks to your room (selected from a list). There are daily activities like dance lessons. They have 2 pickleball courts which weren’t busy at all. Overall, we had a great time and were sorry to leave.
4
Edwin
30 sept 2025
·
Se alojó 1 noche
The hotel’s location is truly beautiful, with stunning views of the beach and surrounding nature - definitely a highlight of the stay. However, my experience with early check-in was disappointing. I paid extra for the 9 a.m. early check-in option, but upon arrival, I was told my room wasn’t ready. Understandable in the early morning, so I went for breakfast and then a swim to pass the time. By noon (over 3.5 hours later), I checked back with the front desk, only to be told the room still wasn’t ready but “soon.” I ended up waiting in the lobby for nearly four more hours before finally getting access to my room - around 4 p.m., which is regular check-in time. What made the situation frustrating was watching dozens of other guests (40+ by my count) check in, receive their keys, and head to their rooms while I sat waiting - despite having paid for early access. It seems there’s a lack of oversight in how early check-in is managed, and unfortunately, it left me feeling like the option is more of an upsell gimmick than a guaranteed service. The property itself is wonderful, but if you’re considering paying for early check-in, I’d recommend skipping it and just planning to arrive later in the day - or grab lunch nearby before heading to the hotel.
The hotel’s location is truly beautiful, with stunning views of the beach and surrounding nature - definitely a highlight of the stay. However, my experience with early check-in was disappointing. I paid extra for the 9 a.m. early check-in option, but upon arrival, I was told my room wasn’t ready. Understandable in the early morning, so I went for breakfast and then a swim to pass the time. By noon (over 3.5 hours later), I checked back with the front desk, only to be told the room still wasn’t ready but “soon.” I ended up waiting in the lobby for nearly four more hours before finally getting access to my room - around 4 p.m., which is regular check-in time. What made the situation frustrating was watching dozens of other guests (40+ by my count) check in, receive their keys, and head to their rooms while I sat waiting - despite having paid for early access. It seems there’s a lack of oversight in how early check-in is managed, and unfortunately, it left me feeling like the option is more of an upsell gimmick than a guaranteed service. The property itself is wonderful, but if you’re considering paying for early check-in, I’d recommend skipping it and just planning to arrive later in the day - or grab lunch nearby before heading to the hotel.
2
CARLOS
16 ago 2024
·
Se alojó 3 noches
Check-in was chaos, 3 different people coming at us talking all at once, "Preferred" check-in area, more chaos, had to wait for one of the 5 people there could check us in. Angie was rude, focused on getting payment. I thought I had already paid a deposit and she challenged me for confirmation. Never had I had to pay for a hotel prior to check out. I was wearing dress linen shorts and was not allowed in Portofino. Fabrizio, the waiter seemed to be in a rush, had no clue what a mocktail was and did not care to explain available rum choices. Said they were the same rums as everywhere else in the hotel. Dealing with staff, always seemed that it was everyone’s first day or that they had never been asked for hot milk for the coffee, or put lots of ice in a drink, or bring the entire can of coke to the table. Something as simple as asking for a shuttle and have our rental car brought to the lobby seemed to cause confusion. I know English is not the first language, it seemed that the people did not clearly understand. I speak Spanish and even then it was very hard to communicate. The food was meh, felt pre-prepared and no effort to make it look or taste good, except for the Seaside Grill, that was the one positive about the food. Hotel was dilapidated, the grounds not landscaped, pool straight out of the ‘70s. Making teppanyaki reservation was super hard. Zero Attention to Detail, zero customer service, spelling errors and inconsistent translations everywhere. Disappointed.
Check-in was chaos, 3 different people coming at us talking all at once, "Preferred" check-in area, more chaos, had to wait for one of the 5 people there could check us in. Angie was rude, focused on getting payment. I thought I had already paid a deposit and she challenged me for confirmation. Never had I had to pay for a hotel prior to check out. I was wearing dress linen shorts and was not allowed in Portofino. Fabrizio, the waiter seemed to be in a rush, had no clue what a mocktail was and did not care to explain available rum choices. Said they were the same rums as everywhere else in the hotel. Dealing with staff, always seemed that it was everyone’s first day or that they had never been asked for hot milk for the coffee, or put lots of ice in a drink, or bring the entire can of coke to the table. Something as simple as asking for a shuttle and have our rental car brought to the lobby seemed to cause confusion. I know English is not the first language, it seemed that the people did not clearly understand. I speak Spanish and even then it was very hard to communicate. The food was meh, felt pre-prepared and no effort to make it look or taste good, except for the Seaside Grill, that was the one positive about the food. Hotel was dilapidated, the grounds not landscaped, pool straight out of the ‘70s. Making teppanyaki reservation was super hard. Zero Attention to Detail, zero customer service, spelling errors and inconsistent translations everywhere. Disappointed.
6
Sarah
30 ago 2022
·
Se alojó 4 noches
Would not choose to stay here again. I was especially disappointed with the check in process at Secrets Papagayo. We just travelled up from the Westin Playa Conchal which was super efficient whereas when we got to the property gate, the gentleman here could not even find my name though the one at the main lobby could. In addition, we waited a while to be taken to the Preferred Club where we were checked in by Angelica. She was not friendly or seemed at all interested in us. We then waited 25mins for a shuttle to be taken to our room. After 10mins of waiting my husband asked her how long it would be- she said she didn't know. In this timeframe, two other shuttles picked up people from outside. For us to have booked a Preferred Club room, there is nothing that feels "preferred". The price currently does not seem justified based on the service received. In addition, we met Yalmar with the VIP team on the 2nd day and he took my husband's phone number down and said he would What's App him so we could get in touch with any issues and we never heard from him again. Also, the housekeeping team was really sloppy. Usually, they would tidy up toiletries, etc- I returned to see toiletries in the same mess I left them in. They also took our dirty towels but never gave us clean ones until I called reception. Also, we used up the tissues in the tissue box and I don't think they even looked to see if it needed refilling as it wasn't refilled for the rest of our stay.
Would not choose to stay here again. I was especially disappointed with the check in process at Secrets Papagayo. We just travelled up from the Westin Playa Conchal which was super efficient whereas when we got to the property gate, the gentleman here could not even find my name though the one at the main lobby could. In addition, we waited a while to be taken to the Preferred Club where we were checked in by Angelica. She was not friendly or seemed at all interested in us. We then waited 25mins for a shuttle to be taken to our room. After 10mins of waiting my husband asked her how long it would be- she said she didn't know. In this timeframe, two other shuttles picked up people from outside. For us to have booked a Preferred Club room, there is nothing that feels "preferred". The price currently does not seem justified based on the service received. In addition, we met Yalmar with the VIP team on the 2nd day and he took my husband's phone number down and said he would What's App him so we could get in touch with any issues and we never heard from him again. Also, the housekeeping team was really sloppy. Usually, they would tidy up toiletries, etc- I returned to see toiletries in the same mess I left them in. They also took our dirty towels but never gave us clean ones until I called reception. Also, we used up the tissues in the tissue box and I don't think they even looked to see if it needed refilling as it wasn't refilled for the rest of our stay.
8
Jeanette
9 sept 2023
·
Se alojó 4 noches
Great service provided by many of the staff members but specifically Randy and Adrian by the main pool and William the bartender. They all had excellent service and were so kind. However, Marcos driving one of the shuttle buses made us feel extremely uncomfortable by lecturing us about having to wait outside for the shuttle after leaving us waiting outside for 30 minutes and then he proceeded to stare us down for a tip after said lecture.
Great service provided by many of the staff members but specifically Randy and Adrian by the main pool and William the bartender. They all had excellent service and were so kind. However, Marcos driving one of the shuttle buses made us feel extremely uncomfortable by lecturing us about having to wait outside for the shuttle after leaving us waiting outside for 30 minutes and then he proceeded to stare us down for a tip after said lecture.
10
Nileen
21 oct 2025
·
Se alojó 4 noches
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
10
Orlando
7 oct 2025
·
Se alojó 3 noches
Very very nice people... love all the staff
Very very nice people... love all the staff
6
Theodore
29 jul 2025
·
Se alojó 3 noches
Gave this property a three because the staff could’ve been a bit friendlier, kind of just referred us to an app that wasnt very user friendly, there was no hot water in the shower the first day, the gift shop was insanely expensive, and communications with room service and
Gave this property a three because the staff could’ve been a bit friendlier, kind of just referred us to an app that wasnt very user friendly, there was no hot water in the shower the first day, the gift shop was insanely expensive, and communications with room service and
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Hermosa y apartada ubicación en la bahía con vistas panorámicas y abundante naturaleza. La disposición en la colina requiere traslados y el resort está lejos del centro de la ciudad o de las tiendas.
Reseñas de huéspedes relacionadas
10
Diane M
7 jul 2024
·
Se alojó 4 noches
Excellent service at this property. All staff were genuinely friendly and provided prompt service. Resort has beautiful bay and luscious landscaped multi-level grounds. Rooms are situated in small duplexes or four-plexes, providing additional privacy. Very lovely vacation spot!
Excellent service at this property. All staff were genuinely friendly and provided prompt service. Resort has beautiful bay and luscious landscaped multi-level grounds. Rooms are situated in small duplexes or four-plexes, providing additional privacy. Very lovely vacation spot!
10
Robin
3 sept 2023
·
Se alojó 7 noches
Location was beautiful. Staff were always friendly and helpful.
Location was beautiful. Staff were always friendly and helpful.
10
Noe Lorenzo
10 jun 2023
·
Se alojó 5 noches
Location is beautiful, great views, only minor issue is very hilly and shuttle time could be improved but overall beautiful and enjoyable.
Location is beautiful, great views, only minor issue is very hilly and shuttle time could be improved but overall beautiful and enjoyable.
8
German
6 sept 2025
·
Se alojó 5 noches
Staff was amazing and very nice location.
Staff was amazing and very nice location.
8
Adam
11 ago 2023
·
Se alojó 4 noches
My wife and I went to this property to meet with two other couples for vacation (one being my sister and brother-in-law). We had previously been to Secrets Playa Mujeres (which was awesome). This one was beautiful, set amongst the rainforest and within a bay/cove. The downside of the resort was the hills (which were insanely steep…taking shuttles from the pool/beach to your room is pretty much a must), and maybe this sounds boujee, but the amount of ants in the room was insane Lol Other than that, the food was good, pool vibes were great, and the view was stunning!
My wife and I went to this property to meet with two other couples for vacation (one being my sister and brother-in-law). We had previously been to Secrets Playa Mujeres (which was awesome). This one was beautiful, set amongst the rainforest and within a bay/cove. The downside of the resort was the hills (which were insanely steep…taking shuttles from the pool/beach to your room is pretty much a must), and maybe this sounds boujee, but the amount of ants in the room was insane Lol Other than that, the food was good, pool vibes were great, and the view was stunning!
8
Rodrigo
29 jun 2023
·
Se alojó 3 noches
The view to papagayo gulf is stunning, the property and the service overall is so good. We enjoyed our stay. What I really don't like is the fact that in the bungalow suite you can hear everything from the neighbor suite.
The view to papagayo gulf is stunning, the property and the service overall is so good. We enjoyed our stay. What I really don't like is the fact that in the bungalow suite you can hear everything from the neighbor suite.
10
Nileen
21 oct 2025
·
Se alojó 4 noches
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
10
Vivian
24 ago 2024
·
Se alojó 7 noches
Very secluded and safe. Too far from town and shopping. No hotel transportation. Taxi costs about 75.00 round trip.
Very secluded and safe. Too far from town and shopping. No hotel transportation. Taxi costs about 75.00 round trip.
10
Jazmin
28 mar 2023
·
Se alojó 3 noches
I really loved the location and I’ll definitely go again!
I really loved the location and I’ll definitely go again!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La comida y las bebidas varían de excelentes a promedio, y varios huéspedes elogian restaurantes y cócteles específicos. Otros señalan la disponibilidad limitada de locales en ocasiones, problemas con la calidad del buffet y la escasez ocasional de licores.
Reseñas de huéspedes relacionadas
4
Amir
16 jul 2023
·
Se alojó 2 noches
Not what we expected from a 5 star hotel. Except for the beautiful setting on the beach everything else is a miss. Few examples: room smell of mold (we changed a room but even next one had mold), the claim there are 5 restaurants is highly misleading as the hotel closes restaurants and bars for events(weddings), service along pool is sketchy, pool bars are closed early, except for Italian restaurant food is below average, yoga instructor didn’t show up one day, you depend on rides to your room and in the evening you can wait a long time to get from the dinning area to your room, you need to ask for basic stuff like turndown service which should be done implicitly if the hotel really wanted to service its guests. We came to this hotel after staying at 4 other 5 star properties in Costa Rica during our 2 week trip and all of them were very good so this is why we were so disappointed given it was at a higher price point as well.
Not what we expected from a 5 star hotel. Except for the beautiful setting on the beach everything else is a miss. Few examples: room smell of mold (we changed a room but even next one had mold), the claim there are 5 restaurants is highly misleading as the hotel closes restaurants and bars for events(weddings), service along pool is sketchy, pool bars are closed early, except for Italian restaurant food is below average, yoga instructor didn’t show up one day, you depend on rides to your room and in the evening you can wait a long time to get from the dinning area to your room, you need to ask for basic stuff like turndown service which should be done implicitly if the hotel really wanted to service its guests. We came to this hotel after staying at 4 other 5 star properties in Costa Rica during our 2 week trip and all of them were very good so this is why we were so disappointed given it was at a higher price point as well.
6
Jose
6 jul 2024
·
Se alojó 6 noches
Food was well below average. This was our first all inclusive experience and it fell way short of our expectations. We would not recommend this property or experience to anyone.
Food was well below average. This was our first all inclusive experience and it fell way short of our expectations. We would not recommend this property or experience to anyone.
10
Katerina
16 ago 2025
·
Se alojó 7 noches
Loved the food options. 2 different pools, one with a lot of activities and one more quiet. The staff was outstanding. Big shout out to Gina, our server in the Cafe and Alba our hostess. Drivers Heiner and Nelson made our transportation around the resort personable and enjoyable. We were treated as friends rather than guests. The head concierge Josue was attentive to our every need and the ultimate professional.
Loved the food options. 2 different pools, one with a lot of activities and one more quiet. The staff was outstanding. Big shout out to Gina, our server in the Cafe and Alba our hostess. Drivers Heiner and Nelson made our transportation around the resort personable and enjoyable. We were treated as friends rather than guests. The head concierge Josue was attentive to our every need and the ultimate professional.
10
Desiree
13 jun 2024
·
Se alojó 5 noches
Beautiful, safe place to stay. Dining options were limited but the quality of the food at each one was great. (This is probably by their design.)
Beautiful, safe place to stay. Dining options were limited but the quality of the food at each one was great. (This is probably by their design.)
8
Jeremy and Sandrine
25 abr 2025
·
Se alojó 3 noches
We stayed at Secrets Papagayo for 3 nights. The property is very nice with rooms spread in different areas. Very nice (public) beach area on site. The staff was friendly and knowledgeable. We liked the view from our room on the ocean However we were very disappointed by the food at the buffet and in various restaurants, it was not the quality expected and was less than average. We thought that drivers transporting guests on different places at the property were driving way too fast making it unsafe for pedestrians guests. We had to be very careful not to be in their way while walking in the resort!
We stayed at Secrets Papagayo for 3 nights. The property is very nice with rooms spread in different areas. Very nice (public) beach area on site. The staff was friendly and knowledgeable. We liked the view from our room on the ocean However we were very disappointed by the food at the buffet and in various restaurants, it was not the quality expected and was less than average. We thought that drivers transporting guests on different places at the property were driving way too fast making it unsafe for pedestrians guests. We had to be very careful not to be in their way while walking in the resort!
10
Shahid
13 jul 2024
·
Se alojó 5 noches
Our stay at Secrets Papagayo was superb. The staff and especially the manager were fantastic. We had a minor issue with our room lock after check in but ther hotel staff were there within literally 3-4 minutes and got us in. Although it turned out that they had to replace the whole lock, the locksmith was there within 5 minutes and everything was handled professionally. The property is fun to walk around and explore and there are a lot of outside excursions. We booked a couples massage for the spa and had excellent massages by the staff. We had a Junior Suite with Plunge pool and the views were magnificent. The scene around the main pool is lively with music and dancing but our room location up on a bluff was very quiet and peaceful. The food in the restaurants was varied and very good. My wife had sashimi at the Asian restaurant and said it was very fresh and delicious. The mushroom risotto in the Italian restaurant was also excellent. We ate most of our breakfasts and lunches at the healthy food restaurant next to the spa and the meals there were all freshly made and delicious. The spa has a separate pool area that is meant to be a quiet pool and we spent most mornings there. The bartenders seem to be able to mix any drink you can think of and room service will bring some drinks to your room (selected from a list). There are daily activities like dance lessons. They have 2 pickleball courts which weren’t busy at all. Overall, we had a great time and were sorry to leave.
Our stay at Secrets Papagayo was superb. The staff and especially the manager were fantastic. We had a minor issue with our room lock after check in but ther hotel staff were there within literally 3-4 minutes and got us in. Although it turned out that they had to replace the whole lock, the locksmith was there within 5 minutes and everything was handled professionally. The property is fun to walk around and explore and there are a lot of outside excursions. We booked a couples massage for the spa and had excellent massages by the staff. We had a Junior Suite with Plunge pool and the views were magnificent. The scene around the main pool is lively with music and dancing but our room location up on a bluff was very quiet and peaceful. The food in the restaurants was varied and very good. My wife had sashimi at the Asian restaurant and said it was very fresh and delicious. The mushroom risotto in the Italian restaurant was also excellent. We ate most of our breakfasts and lunches at the healthy food restaurant next to the spa and the meals there were all freshly made and delicious. The spa has a separate pool area that is meant to be a quiet pool and we spent most mornings there. The bartenders seem to be able to mix any drink you can think of and room service will bring some drinks to your room (selected from a list). There are daily activities like dance lessons. They have 2 pickleball courts which weren’t busy at all. Overall, we had a great time and were sorry to leave.
8
Christine
28 jul 2023
·
Se alojó 5 noches
We went in July, the weather was perfect, the facilities were very clean, not crowded. Dinners were delicious. BUT, they constantly ran out of liquor, no beer one morning, no Gin or Tequila (at all another time). For an all inclusive to be constantly running out of liquor seems unreasonable. BUT, I would stay again knowing this.
We went in July, the weather was perfect, the facilities were very clean, not crowded. Dinners were delicious. BUT, they constantly ran out of liquor, no beer one morning, no Gin or Tequila (at all another time). For an all inclusive to be constantly running out of liquor seems unreasonable. BUT, I would stay again knowing this.
10
Nileen
21 oct 2025
·
Se alojó 4 noches
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
6
Amber
14 jun 2022
·
Se alojó 4 noches
The people in Costa Rica and staff at Secrets Papagayo are so friendly and wonderful. The food at the resort was barely edible. It seemed like everything was just microwaved frozen food. The resort is very quiet and pretty, but seems like they are behind on some upkeep. The pool/beach furniture was run down and things like porch railings needed attention. We rented a car one day just so we could drive somewhere else to eat! Costa Rican food is so good, I wish they would just serve that!!
The people in Costa Rica and staff at Secrets Papagayo are so friendly and wonderful. The food at the resort was barely edible. It seemed like everything was just microwaved frozen food. The resort is very quiet and pretty, but seems like they are behind on some upkeep. The pool/beach furniture was run down and things like porch railings needed attention. We rented a car one day just so we could drive somewhere else to eat! Costa Rican food is so good, I wish they would just serve that!!
6
Joni
3 mar 2025
·
Se alojó 5 noches
Friendly staff, drinks were great, food was average.
Friendly staff, drinks were great, food was average.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Paola Duarte
12 oct 2023
·
Se alojó 2 noches
El servicio fue increíble. Ame la playa, las habitaciones son hermosas, las amenidades. Nos encantó descansar en el hotel.
El servicio fue increíble. Ame la playa, las habitaciones son hermosas, las amenidades. Nos encantó descansar en el hotel.
4
Patrick
5 ago 2026
·
Se alojó 3 noches
This resort is shabby for their advertised five-star rating. The food is mediocre, the portion sizes are very small, and you're constantly harassed by asinine resort rules that make no sense. The resort and rooms are run down. The toilets are cheap, the bathrooms need caulking, the baseboards are broken and cracked, the finish on the doors is old and worn out. The air conditioning is extremely weak in the common areas. There aren't enough fans outside. You can't really get breakfast after 10:00 a.m., and if you do you're expected to wear a shirt with sleeves even though you're in the tropics trying to have breakfast. The staff is generally not well trained in hospitality. If you get one of the preferred rooms, you get access to a bar with higher end liquor, which sounds great but it's really annoying when you realize that instead of just having a wristband to indicate that you're allowed to drink the good stuff, you have to hike up the hill and go back to your little secluded bar to replenish your drinks. So unnecessary. They have a shuttle service to take you up and down the hills and get around the resort, but the shuttle take so long that you regret not just walking by yourself. On two occasions I called the shuttle and it simply never showed up.
This resort is shabby for their advertised five-star rating. The food is mediocre, the portion sizes are very small, and you're constantly harassed by asinine resort rules that make no sense. The resort and rooms are run down. The toilets are cheap, the bathrooms need caulking, the baseboards are broken and cracked, the finish on the doors is old and worn out. The air conditioning is extremely weak in the common areas. There aren't enough fans outside. You can't really get breakfast after 10:00 a.m., and if you do you're expected to wear a shirt with sleeves even though you're in the tropics trying to have breakfast. The staff is generally not well trained in hospitality. If you get one of the preferred rooms, you get access to a bar with higher end liquor, which sounds great but it's really annoying when you realize that instead of just having a wristband to indicate that you're allowed to drink the good stuff, you have to hike up the hill and go back to your little secluded bar to replenish your drinks. So unnecessary. They have a shuttle service to take you up and down the hills and get around the resort, but the shuttle take so long that you regret not just walking by yourself. On two occasions I called the shuttle and it simply never showed up.
10
Tracy
16 jun 2026
·
Se alojó 6 noches
The staff at Secrets Papagayo were first class and only added to the wonderful accommodations and amenities provided. We will be back.
The staff at Secrets Papagayo were first class and only added to the wonderful accommodations and amenities provided. We will be back.
10
Arnold
11 jun 2026
·
Se alojó 4 noches
Great amazing place! We loved it there and the food was fantastic!
Great amazing place! We loved it there and the food was fantastic!
10
Lyndsay
4 jun 2026
·
Se alojó 7 noches
Great service and food. They really take care of you at this resort.
Great service and food. They really take care of you at this resort.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:59
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-10: 520.9699622589112USD
- 2026-10-11: 624.9699945678711USD
- 2026-10-12: 573.9699507812501USD
- 2026-10-13: 616.9699421142578USD
- 2026-10-14: 615.741126727295USD
- 2026-10-15: 681.611402545166USD
- 2026-10-16: NO DATA
- 2026-10-17: 704.6687000000001USD
- 2026-10-18: 572.9223362609864USD
- 2026-10-19: 573.9699507812501USD
- 2026-10-20: 573.9699507812501USD
- 2026-10-21: 704.9799552246094USD
- 2026-10-22: 704.9799552246094USD
- 2026-10-23: 660.9699570983887USD
- 2026-10-24: 833.9699460815431USD
- 2026-10-25: 520.9699622589112USD
- 2026-10-26: 580.9699795837403USD
- 2026-10-27: 638.9799669372559USD
- 2026-10-28: NO DATA
- 2026-10-29: 660.9699570983887USD
- 2026-10-30: 660.9699570983887USD
- 2026-10-31: 660.9699570983887USD
- 2026-11-01: 661.9699807495117USD
- 2026-11-02: 1056.9699552001953USD
- 2026-11-03: 732.9699505371094USD
- 2026-11-04: 1056.9699552001953USD
- 2026-11-05: 757.9699264160157USD
- 2026-11-06: 685.969932977295USD
- 2026-11-07: 1089.9699151550294USD
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: 835.640891583252USD
- 2026-11-11: 835.640891583252USD
- 2026-11-12: 1070.9999622314454USD
- 2026-11-13: 1070.9999622314454USD
- 2026-11-14: 1070.9999622314454USD
- 2026-11-15: 970.9799556762696USD
- 2026-11-16: 661.9699807495117USD
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: 685.969932977295USD
- 2026-11-20: 637.9699601440431USD
- 2026-11-21: 614.9699631896973USD
- 2026-11-22: NO DATA
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 520.9699622589112USD
- 2026-11-30: 561.9699746673584USD
- 2026-12-01: 685.969932977295USD
- 2026-12-02: NO DATA
- 2026-12-03: 945.969928277588USD
- 2026-12-04: 1026.9699294433594USD
- 2026-12-05: NO DATA
- 2026-12-06: 803.9699887023926USD
- 2026-12-07: 780.9699233703614USD
- 2026-12-08: 780.9699233703614USD
- 2026-12-09: 681.9699751281739USD
- 2026-12-10: 945.969928277588USD
Ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de reserva al menos 24 horas antes de la llegada para organizar el registro de entrada. Los huéspedes deben ponerse en contacto con el alojamiento con antelación para recibir las instrucciones de entrada. El personal de recepción les estará esperando a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Piscina disponible de 07:00 a 19:00.
- No se aceptan huéspedes de menos de 18 años en este alojamiento sólo para adultos.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Este alojamiento permite mascotas solo en determinadas habitaciones y tiene otras restricciones sobre las mascotas (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
- Mascotas: 65 USD por mascota, por noche
- Cargo por registro de entrada temprana: 40 USD.
- Cargo por registro de salida tardía: 38 USD
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Consigna de equipajes
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Snack Bar/Deli
Actividades
Piscina
Playa privada
Jardín
Playa (cercana)
Karaoke
Senderismo
Piscina al aire libre
Música en directo
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito