Secrets Papagayo All Inclusive - Adults Only
US$ 646
/noite
Média para setembro
Preços para Secrets Papagayo All Inclusive - Adults Only
Selecione datas para ver preços e disponibilidade
US$ 646
/noite
Média para setembro
Preços médios mensais
Em Secrets Papagayo All Inclusive - Adults Only, o preço por noite é, em média, US$ 534 no mês mais barato (agosto) e US$ 1.689 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 1.575 |
| fevereiro | US$ 1.689 |
| março | US$ 1.508 |
| abril | US$ 1.108 |
| maio | US$ 1.066 |
| junho | US$ 764 |
| julho | US$ 672 |
| agosto | US$ 534 |
| setembro | US$ 646 |
| outubro | US$ 731 |
| novembro | US$ 963 |
| dezembro | US$ 1.160 |
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set. · US$ 646
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Mais caro: fevereiro (aprox. US$ 1.689)
Mais barato: agosto (aprox. US$ 534)
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 2 piscinas exteriores, um campo de ténis exterior e uma sal...
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 2 piscinas exteriores, um campo de ténis exterior e uma sala de fitness. Wi-fi grátis, serviços de concierge e uma loja de presentes/quiosque de jornais são algumas das comodidades adicionais disponíveis neste alojamento.
Comodidades para negócios
As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. Há estacionamento com motorista grátis no local.
Restaurante
Relaxe com uma bebida refrescante no bar junto à piscina ou num dos 5 bares/lounges.
Quartos
Sinta-se em casa num dos 202 quartos com ar condicionado e um televisor LED. As camas têm edredões de penas e roupa de alta qualidade, para um sono pleno de conforto. As unidades contam com uma varanda ou pátio interior com mesa e cadeiras, para saborear uma bela refeição ao ar livre. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho estão equipadas com um polibã e artigos de higiene grátis.
Localização
Com uma estadia Secrets Papagayo - Adults Only - All inclusive em Sardinal, ficará à beira-mar, a 10 minutos de carro de Playa Hermosa e de Praia Panamá. Este alojamento de luxo está a 16 km (9,9 mi) de Coco Beach e a 18,4 km (11,4 mi) de Playa de Ocotal.
O que há nas proximidades
Praia Panamá(1.3 milhas)
Barraca de Frutas da Ericka(1.6 milhas)
Praia Monte del Barco(3.3 milhas)
Playa Hermosa(3.7 milhas)
Cozinha da Rocio(4 milhas)
Praia Bermúdez(6.2 milhas)
Praia Penca(6.4 milhas)
Praia Calzón de Pobre(6.4 milhas)
Praia Pedregosa(6.4 milhas)
Cassino El Coco(7 milhas)
Vista do Monte Secco(8.8 milhas)
Coco Beach(9.9 milhas)
Playa Ocotal(10.2 milhas)
Clube de Campo e de Golfe Papagayo(11.2 milhas)
Playa de Ocotal(11.4 milhas)
Liberia (LIR-Aeroporto Internacional Daniel Oduber)(13.2 milhas)
Tamarindo (TNO)(40.2 milhas)
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Balcão de turismo
Localização
Playa Arenilla, Golfo de Papagayo, Papagayo, Nacascolo, Cantão de Liberia, Costa Rica
Praia Panamá (1.3 milhas)
Barraca de Frutas da Ericka (1.6 milhas)
Praia Monte del Barco (3.3 milhas)
Playa Hermosa (3.7 milhas)
Cozinha da Rocio (4 milhas)
Praia Bermúdez (6.2 milhas)
Opções de quartos
9
Bungalow Suite Double Tropical View
Detalhes do quarto
2 Camas De Casal
Dormidas 3
452 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
9
Deluxe Ocean View King Balcony
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
398 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
7
Preferred Club Bungalow Suite Double Ocean View
Detalhes do quarto
2 Camas De Casal
Dormidas 3
452 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
6
Preferred Club Junior Suite King Plunge Pool
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
592 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privadaPiscina de mergulho
9
Preferred Club Bungalow Suite King Ocean Front View
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
366 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Tropical View King Bed
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
320 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
9
Bungalow Suite King Tropical View
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
452 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
7
Preferred Club Junior Suite King Ocean Front
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
614 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
10
Preferred Club Presidential Suite
Detalhes do quarto
2 Camas De Casal Extragrandes
Dormidas 4
1399 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
7
Preferred Club Bungalow Suite King Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
452 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
7
Preferred Club Honeymoon Suite
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
689 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre Secrets Papagayo All Inclusive - Adults Only
8.7
Fabuloso
Com base em 585 avaliações verificadas
Quem se hospeda aqui?
Negócios
2%
Casal
78%
Família
8%
Grupos
9%
Individual
1%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Secrets Papagayo All Inclusive - Apenas para Adultos, os hóspedes destacam a localização exuberante em uma enseada pitoresca com vista para o oceano, o terreno íngreme e montanhoso que exige o uso de transporte, e uma atmosfera geralmente tranquila e relaxante, longe da cidade.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Secrets Papagayo All Inclusive - Apenas para Adultos, os hóspedes destacam a localização exuberante em uma enseada pitoresca com vista para o oceano, o terreno íngreme e montanhoso que exige o uso de transporte, e uma atmosfera geralmente tranquila e relaxante, longe da cidade.
O serviço é amplamente descrito como atencioso e prestativo, embora alguns relatem limpeza inconsistente, check-in lento ou confuso e a não garantia de check-in antecipado. Os quartos recebem avaliações mistas, combinando vistas agradáveis e conforto com relatos de instalações desatualizadas, isolamento acústico deficiente, pragas e problemas de manutenção, como vazamentos ou problemas com a água ou o ar condicionado. A comida e as bebidas variam de ótimas a medianas, com disponibilidade limitada de locais em alguns momentos e ocasionais falta de bebidas alcoólicas, enquanto o entretenimento e as áreas de piscina são frequentemente um destaque. No geral, uma experiência relaxante em um resort na encosta da colina, com vistas memoráveis e algumas desvantagens.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Duas piscinas (uma animada e outra tranquila) e entretenimento diário são populares. O terreno montanhoso depende do uso frequente de transporte, a praia da enseada é modesta e pública e algumas instalações parecem desatualizadas ou limitadas.
Avaliações dos hóspedes relacionadas
10
Noe Lorenzo
10 de jun. de 2023
·
A estadia foi de 5 noites
Location is beautiful, great views, only minor issue is very hilly and shuttle time could be improved but overall beautiful and enjoyable.
Location is beautiful, great views, only minor issue is very hilly and shuttle time could be improved but overall beautiful and enjoyable.
8
Jennifer
24 de dez. de 2023
·
A estadia foi de 12 noites
We stayed for 11 nights in December and there were areas that were excellent and others lacking. The resort is low key and spread over the hillside, they do have shuttles running non stop, but if you don’t want to wait and ride be prepared for hilly walks. Definitely bring mosquito spray. Ocean access in a very calm bay, mix of sands but not used much, beach is public so be aware. Wait staff and bar staff were amazing special mention to Armando in portfofino restaurant and bartenders William and Ronnie. Entertainment crew was great really enjoyed the water aerobics. Food at specialty restaurants Portfino-Italian, Himitsu-Asian, Aqua-lighter meals, was all very good. Seaside grill was disappointing, protein over cooked, sauces and sides as ordered were missing and service lacking. Buffet okay. Grounds very well tended. Con’s, property is showing age in areas. The hot water system at peak times 3-5pm daily could not keep up with demand. Was also smell of sewage some nights. Our a/c unit malfunctioned and leaked water. It was repaired quickly but we did lose a night of sleep as it broke overnight. Housekeeping was inconsistent. Lounge chairs in spa area need replacing, many had broken welds, rust, and should not have been in use. Resort is in isolated area so don’t expect to walk to amenities, not a negative, but important to know and be aware driving can be an issue due to the highway you need to access to get to volcanoes and other sites backing up badly morning and evening.
We stayed for 11 nights in December and there were areas that were excellent and others lacking. The resort is low key and spread over the hillside, they do have shuttles running non stop, but if you don’t want to wait and ride be prepared for hilly walks. Definitely bring mosquito spray. Ocean access in a very calm bay, mix of sands but not used much, beach is public so be aware. Wait staff and bar staff were amazing special mention to Armando in portfofino restaurant and bartenders William and Ronnie. Entertainment crew was great really enjoyed the water aerobics. Food at specialty restaurants Portfino-Italian, Himitsu-Asian, Aqua-lighter meals, was all very good. Seaside grill was disappointing, protein over cooked, sauces and sides as ordered were missing and service lacking. Buffet okay. Grounds very well tended. Con’s, property is showing age in areas. The hot water system at peak times 3-5pm daily could not keep up with demand. Was also smell of sewage some nights. Our a/c unit malfunctioned and leaked water. It was repaired quickly but we did lose a night of sleep as it broke overnight. Housekeeping was inconsistent. Lounge chairs in spa area need replacing, many had broken welds, rust, and should not have been in use. Resort is in isolated area so don’t expect to walk to amenities, not a negative, but important to know and be aware driving can be an issue due to the highway you need to access to get to volcanoes and other sites backing up badly morning and evening.
10
Katerina
16 de ago. de 2025
·
A estadia foi de 7 noites
Loved the food options. 2 different pools, one with a lot of activities and one more quiet. The staff was outstanding. Big shout out to Gina, our server in the Cafe and Alba our hostess. Drivers Heiner and Nelson made our transportation around the resort personable and enjoyable. We were treated as friends rather than guests. The head concierge Josue was attentive to our every need and the ultimate professional.
Loved the food options. 2 different pools, one with a lot of activities and one more quiet. The staff was outstanding. Big shout out to Gina, our server in the Cafe and Alba our hostess. Drivers Heiner and Nelson made our transportation around the resort personable and enjoyable. We were treated as friends rather than guests. The head concierge Josue was attentive to our every need and the ultimate professional.
10
Courtney
14 de abr. de 2025
·
A estadia foi de 6 noites
I really enjoyed our week stay here. The place is very hilly, but we didn't mind so much. You have to make sure you snag chairs by the pool early because it gets HOT in the afternoon and you don't want to get stuck under the sun. The staff was all extremely friendly. I could tell some of them appreciated when you talked in Spanish, they seemed to not expect it from most people, but then got excited when you understood. The food was all great, our favorite was the Asian restaurant. The bartenders know what they are doing, we asked for random things and they always gave us something good!
I really enjoyed our week stay here. The place is very hilly, but we didn't mind so much. You have to make sure you snag chairs by the pool early because it gets HOT in the afternoon and you don't want to get stuck under the sun. The staff was all extremely friendly. I could tell some of them appreciated when you talked in Spanish, they seemed to not expect it from most people, but then got excited when you understood. The food was all great, our favorite was the Asian restaurant. The bartenders know what they are doing, we asked for random things and they always gave us something good!
8
Shelia
11 de out. de 2023
·
A estadia foi de 5 noites
The hotel is on a beautiful beach property, its absolutely gorgeous. The service wqs amazing. Drinks were good food was ok but im an extremely picky eater, its hard to please me when ut comes to food so for other's it may be outstanding. This will be my only visit though. The rooms especially those with the beach view, sit up on hills with a steep incline. You can wait for a ride to come and pick you up which on several occasions didnt come or where extremely slow or you are can walk down the steep hill. For those with physical limitations, that wont work. Im in pretty good shape but walking the hills were even rough for me. When its raining they dont want to send transportation up because its dangerous, but its dangerous for you to walk too because you could eassily slip and fall, so not something i would want to deal with again. But its definitely worth it for the experience at least once because staff, service and the asthetics of the place are amazing!
The hotel is on a beautiful beach property, its absolutely gorgeous. The service wqs amazing. Drinks were good food was ok but im an extremely picky eater, its hard to please me when ut comes to food so for other's it may be outstanding. This will be my only visit though. The rooms especially those with the beach view, sit up on hills with a steep incline. You can wait for a ride to come and pick you up which on several occasions didnt come or where extremely slow or you are can walk down the steep hill. For those with physical limitations, that wont work. Im in pretty good shape but walking the hills were even rough for me. When its raining they dont want to send transportation up because its dangerous, but its dangerous for you to walk too because you could eassily slip and fall, so not something i would want to deal with again. But its definitely worth it for the experience at least once because staff, service and the asthetics of the place are amazing!
8
Nicole
7 de ago. de 2025
·
A estadia foi de 3 noites
We thoroughly enjoyed our stay at Secrets! The views are incredible and the staff are lovely. We enjoyed our Oceanfront room, however, there is quite a bit of noise transfer from outside and other rooms. The room was clean and beautiful! The pools were amazing and the drinks were great! Great entertainment and music. This was our first time staying at a Secrets resort and we would definitely return.
We thoroughly enjoyed our stay at Secrets! The views are incredible and the staff are lovely. We enjoyed our Oceanfront room, however, there is quite a bit of noise transfer from outside and other rooms. The room was clean and beautiful! The pools were amazing and the drinks were great! Great entertainment and music. This was our first time staying at a Secrets resort and we would definitely return.
10
Shalyn
24 de dez. de 2024
·
A estadia foi de 5 noites
Beautiful site! Wonderful experience. Some of the rooms were far away from the main area but we lucked out and were very close. Staff friendly, fun, attentive. Made so many new friends. Dining menus signified foods containing gluten or dairy which I appreciated immensely.
Beautiful site! Wonderful experience. Some of the rooms were far away from the main area but we lucked out and were very close. Staff friendly, fun, attentive. Made so many new friends. Dining menus signified foods containing gluten or dairy which I appreciated immensely.
8
Emily Grace
24 de ago. de 2024
·
A estadia foi de 7 noites
Beautiful location, room with wonderful view, but with room service as major option, expected more than a tiny table with one chair. Room service advertised as 24/7, but ended at 2130 in reality. Location with nice views, but so hilly and steep, shuttle service a must, sometimes excellent, sometimes a wait. Room refresh daily mixed, didn't refresh mini bar (if you can call it that), not all towels always replaced. Strange. Staff all super friendly and worked hard to please, but the room service issues never were fixed. Small pools, limited restaurants, esp for non preferred status guests. High pressure sales for Unlimited vacation club. Excursions nice, a wee bit costly, but good, though lotsa driving to get anywhere. Not my favorite Secrets experience, liked Jamaica better, but that was pre pandemic, so who knows
Beautiful location, room with wonderful view, but with room service as major option, expected more than a tiny table with one chair. Room service advertised as 24/7, but ended at 2130 in reality. Location with nice views, but so hilly and steep, shuttle service a must, sometimes excellent, sometimes a wait. Room refresh daily mixed, didn't refresh mini bar (if you can call it that), not all towels always replaced. Strange. Staff all super friendly and worked hard to please, but the room service issues never were fixed. Small pools, limited restaurants, esp for non preferred status guests. High pressure sales for Unlimited vacation club. Excursions nice, a wee bit costly, but good, though lotsa driving to get anywhere. Not my favorite Secrets experience, liked Jamaica better, but that was pre pandemic, so who knows
10
Robert
21 de abr. de 2022
·
A estadia foi de 5 noites
Very clean resort with excellent service!!! Ari and the whole entertainment staff go above and beyond to get you involved and enjoy in the fun. During the day the Pool bar is the main hub of laughter. Henry & Eduardo are the best mixologists, also Victor and the rest of the guys are great. Hugo provides excellent food and drink chair service. Night time lounge bar features William, always on point!!!
Very clean resort with excellent service!!! Ari and the whole entertainment staff go above and beyond to get you involved and enjoy in the fun. During the day the Pool bar is the main hub of laughter. Henry & Eduardo are the best mixologists, also Victor and the rest of the guys are great. Hugo provides excellent food and drink chair service. Night time lounge bar features William, always on point!!!
6
Dih Meng
26 de out. de 2023
·
A estadia foi de 7 noites
Absolutely gorgeous property and friendly staff and food was above average. Unfortunately, everything else was a miss. Beach is pretty much none existent unless you like 'muddy' sand. Mirky water and jetskis flying around you and smelling like gasoline fuel. Getting around was difficult, if you have leg issues look elsewhere. A lot of uphill and downhill, you pretty much have to take a shuttle from your room to the main areas and sometimes waiting 10 to 15 minutes for a shuttle. Most things s above and beyond your included cost is expensive, but we already knew Costa Rica wasn't one of the inexpensive destinations. As a high end Secreta brand, small thing s we are use to from other brands of this caliber was it included in this resort ie. Transfer to airport is extra, really? Top shelf alcohol, unless you pay for Preferred status, I despise this mentality, people who can't afford that extra gets push to the back of the line like restaurant reservations. Tipping, we come from resorts that cost the same that has a no tipping policy, tipping creates favoritism again, level the playing field, this works sooo much better. Costa Rica is a absolutely gorgeous country, the excursions is where it's at to experience the country, unfortunately this resorts falls short of a few things we are used to in this category of a higher end adult all inclusive. Too bad, We really wanted to love this resort.
Absolutely gorgeous property and friendly staff and food was above average. Unfortunately, everything else was a miss. Beach is pretty much none existent unless you like 'muddy' sand. Mirky water and jetskis flying around you and smelling like gasoline fuel. Getting around was difficult, if you have leg issues look elsewhere. A lot of uphill and downhill, you pretty much have to take a shuttle from your room to the main areas and sometimes waiting 10 to 15 minutes for a shuttle. Most things s above and beyond your included cost is expensive, but we already knew Costa Rica wasn't one of the inexpensive destinations. As a high end Secreta brand, small thing s we are use to from other brands of this caliber was it included in this resort ie. Transfer to airport is extra, really? Top shelf alcohol, unless you pay for Preferred status, I despise this mentality, people who can't afford that extra gets push to the back of the line like restaurant reservations. Tipping, we come from resorts that cost the same that has a no tipping policy, tipping creates favoritism again, level the playing field, this works sooo much better. Costa Rica is a absolutely gorgeous country, the excursions is where it's at to experience the country, unfortunately this resorts falls short of a few things we are used to in this category of a higher end adult all inclusive. Too bad, We really wanted to love this resort.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza recebe elogios em muitas áreas, mas os hóspedes também relatam limpeza inconsistente, pragas e ocasionais problemas de manutenção ou odores.
Avaliações dos hóspedes relacionadas
4
Amir
16 de jul. de 2023
·
A estadia foi de 2 noites
Not what we expected from a 5 star hotel. Except for the beautiful setting on the beach everything else is a miss. Few examples: room smell of mold (we changed a room but even next one had mold), the claim there are 5 restaurants is highly misleading as the hotel closes restaurants and bars for events(weddings), service along pool is sketchy, pool bars are closed early, except for Italian restaurant food is below average, yoga instructor didn’t show up one day, you depend on rides to your room and in the evening you can wait a long time to get from the dinning area to your room, you need to ask for basic stuff like turndown service which should be done implicitly if the hotel really wanted to service its guests. We came to this hotel after staying at 4 other 5 star properties in Costa Rica during our 2 week trip and all of them were very good so this is why we were so disappointed given it was at a higher price point as well.
Not what we expected from a 5 star hotel. Except for the beautiful setting on the beach everything else is a miss. Few examples: room smell of mold (we changed a room but even next one had mold), the claim there are 5 restaurants is highly misleading as the hotel closes restaurants and bars for events(weddings), service along pool is sketchy, pool bars are closed early, except for Italian restaurant food is below average, yoga instructor didn’t show up one day, you depend on rides to your room and in the evening you can wait a long time to get from the dinning area to your room, you need to ask for basic stuff like turndown service which should be done implicitly if the hotel really wanted to service its guests. We came to this hotel after staying at 4 other 5 star properties in Costa Rica during our 2 week trip and all of them were very good so this is why we were so disappointed given it was at a higher price point as well.
8
Jimmy
11 de mar. de 2025
·
A estadia foi de 2 noites
Love the landscaping! Food was great. Just had to battle big ants in our room.
Love the landscaping! Food was great. Just had to battle big ants in our room.
8
Jennifer
24 de dez. de 2023
·
A estadia foi de 12 noites
We stayed for 11 nights in December and there were areas that were excellent and others lacking. The resort is low key and spread over the hillside, they do have shuttles running non stop, but if you don’t want to wait and ride be prepared for hilly walks. Definitely bring mosquito spray. Ocean access in a very calm bay, mix of sands but not used much, beach is public so be aware. Wait staff and bar staff were amazing special mention to Armando in portfofino restaurant and bartenders William and Ronnie. Entertainment crew was great really enjoyed the water aerobics. Food at specialty restaurants Portfino-Italian, Himitsu-Asian, Aqua-lighter meals, was all very good. Seaside grill was disappointing, protein over cooked, sauces and sides as ordered were missing and service lacking. Buffet okay. Grounds very well tended. Con’s, property is showing age in areas. The hot water system at peak times 3-5pm daily could not keep up with demand. Was also smell of sewage some nights. Our a/c unit malfunctioned and leaked water. It was repaired quickly but we did lose a night of sleep as it broke overnight. Housekeeping was inconsistent. Lounge chairs in spa area need replacing, many had broken welds, rust, and should not have been in use. Resort is in isolated area so don’t expect to walk to amenities, not a negative, but important to know and be aware driving can be an issue due to the highway you need to access to get to volcanoes and other sites backing up badly morning and evening.
We stayed for 11 nights in December and there were areas that were excellent and others lacking. The resort is low key and spread over the hillside, they do have shuttles running non stop, but if you don’t want to wait and ride be prepared for hilly walks. Definitely bring mosquito spray. Ocean access in a very calm bay, mix of sands but not used much, beach is public so be aware. Wait staff and bar staff were amazing special mention to Armando in portfofino restaurant and bartenders William and Ronnie. Entertainment crew was great really enjoyed the water aerobics. Food at specialty restaurants Portfino-Italian, Himitsu-Asian, Aqua-lighter meals, was all very good. Seaside grill was disappointing, protein over cooked, sauces and sides as ordered were missing and service lacking. Buffet okay. Grounds very well tended. Con’s, property is showing age in areas. The hot water system at peak times 3-5pm daily could not keep up with demand. Was also smell of sewage some nights. Our a/c unit malfunctioned and leaked water. It was repaired quickly but we did lose a night of sleep as it broke overnight. Housekeeping was inconsistent. Lounge chairs in spa area need replacing, many had broken welds, rust, and should not have been in use. Resort is in isolated area so don’t expect to walk to amenities, not a negative, but important to know and be aware driving can be an issue due to the highway you need to access to get to volcanoes and other sites backing up badly morning and evening.
8
Janice
7 de jul. de 2025
·
A estadia foi de 3 noites
Property overall was really nice. Great tropical aesthetic, landscaping well taken care of and pools nicely designed. The rooms though could have been nicer. They’re nice but quite small and not sealed off from outside apparently. I was stung by a scorpion on my first night and response for this should have been faster. They just gave us free massages for the inconvenience.
Property overall was really nice. Great tropical aesthetic, landscaping well taken care of and pools nicely designed. The rooms though could have been nicer. They’re nice but quite small and not sealed off from outside apparently. I was stung by a scorpion on my first night and response for this should have been faster. They just gave us free massages for the inconvenience.
10
Amber
2 de jul. de 2025
·
A estadia foi de 7 noites
Beautiful property, with accommodating and welcoming staff!
Beautiful property, with accommodating and welcoming staff!
10
marie
22 de dez. de 2025
·
A estadia foi de 13 noites
Personnel à l'écoute et toujours disponible, avec le souhait de toujours repondre a nos attentes. Extérieurs de l'hôtel magnifiques et très bien entretenus. Chambre propre et bien équipée. Possibilite de réserver des excursions avec une agence de voyage sur place.
Personnel à l'écoute et toujours disponible, avec le souhait de toujours repondre a nos attentes. Extérieurs de l'hôtel magnifiques et très bien entretenus. Chambre propre et bien équipée. Possibilite de réserver des excursions avec une agence de voyage sur place.
6
Paul Stephen
7 de mar. de 2025
·
A estadia foi de 2 noites
Other than the transportation, the staff was not very friendly or accommodating. We used our room bottles water and facecloths and they were not replaced. I called and asked for more water and never received it.
Other than the transportation, the staff was not very friendly or accommodating. We used our room bottles water and facecloths and they were not replaced. I called and asked for more water and never received it.
8
Treasure L
1 de set. de 2025
·
A estadia foi de 4 noites
Great property, clean & good staff
Great property, clean & good staff
6
Melody
2 de nov. de 2025
·
A estadia foi de 3 noites
I stayed at the resort 3 nights and my room was only cleaned one night. I had to call for fresh towels twice which took hours. We came with a group and their rooms were cleaned daily with turn down service. It was quite disappointing to have a pile of dirty used towels remaining in my room for two days. I had higher expectations
I stayed at the resort 3 nights and my room was only cleaned one night. I had to call for fresh towels twice which took hours. We came with a group and their rooms were cleaned daily with turn down service. It was quite disappointing to have a pile of dirty used towels remaining in my room for two days. I had higher expectations
2
Dax
27 de out. de 2025
·
A estadia foi de 5 noites
I really can’t believe Hyatt has put their name on this project. It’s dirty and outdated. The prices are incredibly high and the rooms are all the same. Employees are nice over all but the preferred club is nothing but waist of money. Roof leaking when we were eating and toilets are disgusting.
I really can’t believe Hyatt has put their name on this project. It’s dirty and outdated. The prices are incredibly high and the rooms are all the same. Employees are nice over all but the preferred club is nothing but waist of money. Roof leaking when we were eating and toilets are disgusting.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos oferecem vistas agradáveis e conforto para muitos, mas o feedback é misto devido a elementos desatualizados, isolamento acústico deficiente e problemas de manutenção, como vazamentos, água quente fraca ou problemas com o ar condicionado.
Avaliações dos hóspedes relacionadas
8
Jennifer
24 de dez. de 2023
·
A estadia foi de 12 noites
We stayed for 11 nights in December and there were areas that were excellent and others lacking. The resort is low key and spread over the hillside, they do have shuttles running non stop, but if you don’t want to wait and ride be prepared for hilly walks. Definitely bring mosquito spray. Ocean access in a very calm bay, mix of sands but not used much, beach is public so be aware. Wait staff and bar staff were amazing special mention to Armando in portfofino restaurant and bartenders William and Ronnie. Entertainment crew was great really enjoyed the water aerobics. Food at specialty restaurants Portfino-Italian, Himitsu-Asian, Aqua-lighter meals, was all very good. Seaside grill was disappointing, protein over cooked, sauces and sides as ordered were missing and service lacking. Buffet okay. Grounds very well tended. Con’s, property is showing age in areas. The hot water system at peak times 3-5pm daily could not keep up with demand. Was also smell of sewage some nights. Our a/c unit malfunctioned and leaked water. It was repaired quickly but we did lose a night of sleep as it broke overnight. Housekeeping was inconsistent. Lounge chairs in spa area need replacing, many had broken welds, rust, and should not have been in use. Resort is in isolated area so don’t expect to walk to amenities, not a negative, but important to know and be aware driving can be an issue due to the highway you need to access to get to volcanoes and other sites backing up badly morning and evening.
We stayed for 11 nights in December and there were areas that were excellent and others lacking. The resort is low key and spread over the hillside, they do have shuttles running non stop, but if you don’t want to wait and ride be prepared for hilly walks. Definitely bring mosquito spray. Ocean access in a very calm bay, mix of sands but not used much, beach is public so be aware. Wait staff and bar staff were amazing special mention to Armando in portfofino restaurant and bartenders William and Ronnie. Entertainment crew was great really enjoyed the water aerobics. Food at specialty restaurants Portfino-Italian, Himitsu-Asian, Aqua-lighter meals, was all very good. Seaside grill was disappointing, protein over cooked, sauces and sides as ordered were missing and service lacking. Buffet okay. Grounds very well tended. Con’s, property is showing age in areas. The hot water system at peak times 3-5pm daily could not keep up with demand. Was also smell of sewage some nights. Our a/c unit malfunctioned and leaked water. It was repaired quickly but we did lose a night of sleep as it broke overnight. Housekeeping was inconsistent. Lounge chairs in spa area need replacing, many had broken welds, rust, and should not have been in use. Resort is in isolated area so don’t expect to walk to amenities, not a negative, but important to know and be aware driving can be an issue due to the highway you need to access to get to volcanoes and other sites backing up badly morning and evening.
8
Janice
7 de jul. de 2025
·
A estadia foi de 3 noites
Property overall was really nice. Great tropical aesthetic, landscaping well taken care of and pools nicely designed. The rooms though could have been nicer. They’re nice but quite small and not sealed off from outside apparently. I was stung by a scorpion on my first night and response for this should have been faster. They just gave us free massages for the inconvenience.
Property overall was really nice. Great tropical aesthetic, landscaping well taken care of and pools nicely designed. The rooms though could have been nicer. They’re nice but quite small and not sealed off from outside apparently. I was stung by a scorpion on my first night and response for this should have been faster. They just gave us free massages for the inconvenience.
8
Adam
11 de ago. de 2023
·
A estadia foi de 4 noites
My wife and I went to this property to meet with two other couples for vacation (one being my sister and brother-in-law). We had previously been to Secrets Playa Mujeres (which was awesome). This one was beautiful, set amongst the rainforest and within a bay/cove. The downside of the resort was the hills (which were insanely steep…taking shuttles from the pool/beach to your room is pretty much a must), and maybe this sounds boujee, but the amount of ants in the room was insane Lol Other than that, the food was good, pool vibes were great, and the view was stunning!
My wife and I went to this property to meet with two other couples for vacation (one being my sister and brother-in-law). We had previously been to Secrets Playa Mujeres (which was awesome). This one was beautiful, set amongst the rainforest and within a bay/cove. The downside of the resort was the hills (which were insanely steep…taking shuttles from the pool/beach to your room is pretty much a must), and maybe this sounds boujee, but the amount of ants in the room was insane Lol Other than that, the food was good, pool vibes were great, and the view was stunning!
8
Rodrigo
29 de jun. de 2023
·
A estadia foi de 3 noites
The view to papagayo gulf is stunning, the property and the service overall is so good. We enjoyed our stay. What I really don't like is the fact that in the bungalow suite you can hear everything from the neighbor suite.
The view to papagayo gulf is stunning, the property and the service overall is so good. We enjoyed our stay. What I really don't like is the fact that in the bungalow suite you can hear everything from the neighbor suite.
10
Nileen
21 de out. de 2025
·
A estadia foi de 4 noites
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
8
Nicole
7 de ago. de 2025
·
A estadia foi de 3 noites
We thoroughly enjoyed our stay at Secrets! The views are incredible and the staff are lovely. We enjoyed our Oceanfront room, however, there is quite a bit of noise transfer from outside and other rooms. The room was clean and beautiful! The pools were amazing and the drinks were great! Great entertainment and music. This was our first time staying at a Secrets resort and we would definitely return.
We thoroughly enjoyed our stay at Secrets! The views are incredible and the staff are lovely. We enjoyed our Oceanfront room, however, there is quite a bit of noise transfer from outside and other rooms. The room was clean and beautiful! The pools were amazing and the drinks were great! Great entertainment and music. This was our first time staying at a Secrets resort and we would definitely return.
8
Emily Grace
24 de ago. de 2024
·
A estadia foi de 7 noites
Beautiful location, room with wonderful view, but with room service as major option, expected more than a tiny table with one chair. Room service advertised as 24/7, but ended at 2130 in reality. Location with nice views, but so hilly and steep, shuttle service a must, sometimes excellent, sometimes a wait. Room refresh daily mixed, didn't refresh mini bar (if you can call it that), not all towels always replaced. Strange. Staff all super friendly and worked hard to please, but the room service issues never were fixed. Small pools, limited restaurants, esp for non preferred status guests. High pressure sales for Unlimited vacation club. Excursions nice, a wee bit costly, but good, though lotsa driving to get anywhere. Not my favorite Secrets experience, liked Jamaica better, but that was pre pandemic, so who knows
Beautiful location, room with wonderful view, but with room service as major option, expected more than a tiny table with one chair. Room service advertised as 24/7, but ended at 2130 in reality. Location with nice views, but so hilly and steep, shuttle service a must, sometimes excellent, sometimes a wait. Room refresh daily mixed, didn't refresh mini bar (if you can call it that), not all towels always replaced. Strange. Staff all super friendly and worked hard to please, but the room service issues never were fixed. Small pools, limited restaurants, esp for non preferred status guests. High pressure sales for Unlimited vacation club. Excursions nice, a wee bit costly, but good, though lotsa driving to get anywhere. Not my favorite Secrets experience, liked Jamaica better, but that was pre pandemic, so who knows
6
Denis
25 de nov. de 2025
·
A estadia foi de 1 noite
Le matelas était passé date et du a être remplacé.
Le matelas était passé date et du a être remplacé.
2
LEOPOLDO
30 de jun. de 2025
·
A estadia foi de 1 noite
When it rained the roof in our room leaked pouring water into living, we were told that they had made several attempts to impair this, but that it's still leaked every time a heavy rain came. The staff left towels and buckets from when it rained to the end of our stay. It was not a $1500 a night room because water pouring in.
When it rained the roof in our room leaked pouring water into living, we were told that they had made several attempts to impair this, but that it's still leaked every time a heavy rain came. The staff left towels and buckets from when it rained to the end of our stay. It was not a $1500 a night room because water pouring in.
6
Tammy
22 de abr. de 2025
·
A estadia foi de 6 noites
The staff was absolutely excellent; friendly and helpful. We thought the facilities slightly dated, couch was uncomfortable. Hyatt app needs a lot of work.
The staff was absolutely excellent; friendly and helpful. We thought the facilities slightly dated, couch was uncomfortable. Hyatt app needs a lot of work.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é amplamente descrita como calorosa, prestativa e proativa. Alguns relatam dificuldades com o check-in, o cumprimento do check-in antecipado, a comunicação e ocasionais frustrações com o transporte ou o serviço de quarto.
Avaliações dos hóspedes relacionadas
10
Katerina
16 de ago. de 2025
·
A estadia foi de 7 noites
Loved the food options. 2 different pools, one with a lot of activities and one more quiet. The staff was outstanding. Big shout out to Gina, our server in the Cafe and Alba our hostess. Drivers Heiner and Nelson made our transportation around the resort personable and enjoyable. We were treated as friends rather than guests. The head concierge Josue was attentive to our every need and the ultimate professional.
Loved the food options. 2 different pools, one with a lot of activities and one more quiet. The staff was outstanding. Big shout out to Gina, our server in the Cafe and Alba our hostess. Drivers Heiner and Nelson made our transportation around the resort personable and enjoyable. We were treated as friends rather than guests. The head concierge Josue was attentive to our every need and the ultimate professional.
10
Kaitlyn
6 de jan. de 2025
·
A estadia foi de 4 noites
We had a great experience and the staff really made our trip even better! After one day they remembered our names and knew our drink orders! We plan to come back very soon
We had a great experience and the staff really made our trip even better! After one day they remembered our names and knew our drink orders! We plan to come back very soon
10
Shahid
13 de jul. de 2024
·
A estadia foi de 5 noites
Our stay at Secrets Papagayo was superb. The staff and especially the manager were fantastic. We had a minor issue with our room lock after check in but ther hotel staff were there within literally 3-4 minutes and got us in. Although it turned out that they had to replace the whole lock, the locksmith was there within 5 minutes and everything was handled professionally. The property is fun to walk around and explore and there are a lot of outside excursions. We booked a couples massage for the spa and had excellent massages by the staff. We had a Junior Suite with Plunge pool and the views were magnificent. The scene around the main pool is lively with music and dancing but our room location up on a bluff was very quiet and peaceful. The food in the restaurants was varied and very good. My wife had sashimi at the Asian restaurant and said it was very fresh and delicious. The mushroom risotto in the Italian restaurant was also excellent. We ate most of our breakfasts and lunches at the healthy food restaurant next to the spa and the meals there were all freshly made and delicious. The spa has a separate pool area that is meant to be a quiet pool and we spent most mornings there. The bartenders seem to be able to mix any drink you can think of and room service will bring some drinks to your room (selected from a list). There are daily activities like dance lessons. They have 2 pickleball courts which weren’t busy at all. Overall, we had a great time and were sorry to leave.
Our stay at Secrets Papagayo was superb. The staff and especially the manager were fantastic. We had a minor issue with our room lock after check in but ther hotel staff were there within literally 3-4 minutes and got us in. Although it turned out that they had to replace the whole lock, the locksmith was there within 5 minutes and everything was handled professionally. The property is fun to walk around and explore and there are a lot of outside excursions. We booked a couples massage for the spa and had excellent massages by the staff. We had a Junior Suite with Plunge pool and the views were magnificent. The scene around the main pool is lively with music and dancing but our room location up on a bluff was very quiet and peaceful. The food in the restaurants was varied and very good. My wife had sashimi at the Asian restaurant and said it was very fresh and delicious. The mushroom risotto in the Italian restaurant was also excellent. We ate most of our breakfasts and lunches at the healthy food restaurant next to the spa and the meals there were all freshly made and delicious. The spa has a separate pool area that is meant to be a quiet pool and we spent most mornings there. The bartenders seem to be able to mix any drink you can think of and room service will bring some drinks to your room (selected from a list). There are daily activities like dance lessons. They have 2 pickleball courts which weren’t busy at all. Overall, we had a great time and were sorry to leave.
4
Edwin
30 de set. de 2025
·
A estadia foi de 1 noite
The hotel’s location is truly beautiful, with stunning views of the beach and surrounding nature - definitely a highlight of the stay. However, my experience with early check-in was disappointing. I paid extra for the 9 a.m. early check-in option, but upon arrival, I was told my room wasn’t ready. Understandable in the early morning, so I went for breakfast and then a swim to pass the time. By noon (over 3.5 hours later), I checked back with the front desk, only to be told the room still wasn’t ready but “soon.” I ended up waiting in the lobby for nearly four more hours before finally getting access to my room - around 4 p.m., which is regular check-in time. What made the situation frustrating was watching dozens of other guests (40+ by my count) check in, receive their keys, and head to their rooms while I sat waiting - despite having paid for early access. It seems there’s a lack of oversight in how early check-in is managed, and unfortunately, it left me feeling like the option is more of an upsell gimmick than a guaranteed service. The property itself is wonderful, but if you’re considering paying for early check-in, I’d recommend skipping it and just planning to arrive later in the day - or grab lunch nearby before heading to the hotel.
The hotel’s location is truly beautiful, with stunning views of the beach and surrounding nature - definitely a highlight of the stay. However, my experience with early check-in was disappointing. I paid extra for the 9 a.m. early check-in option, but upon arrival, I was told my room wasn’t ready. Understandable in the early morning, so I went for breakfast and then a swim to pass the time. By noon (over 3.5 hours later), I checked back with the front desk, only to be told the room still wasn’t ready but “soon.” I ended up waiting in the lobby for nearly four more hours before finally getting access to my room - around 4 p.m., which is regular check-in time. What made the situation frustrating was watching dozens of other guests (40+ by my count) check in, receive their keys, and head to their rooms while I sat waiting - despite having paid for early access. It seems there’s a lack of oversight in how early check-in is managed, and unfortunately, it left me feeling like the option is more of an upsell gimmick than a guaranteed service. The property itself is wonderful, but if you’re considering paying for early check-in, I’d recommend skipping it and just planning to arrive later in the day - or grab lunch nearby before heading to the hotel.
2
CARLOS
16 de ago. de 2024
·
A estadia foi de 3 noites
Check-in was chaos, 3 different people coming at us talking all at once, "Preferred" check-in area, more chaos, had to wait for one of the 5 people there could check us in. Angie was rude, focused on getting payment. I thought I had already paid a deposit and she challenged me for confirmation. Never had I had to pay for a hotel prior to check out. I was wearing dress linen shorts and was not allowed in Portofino. Fabrizio, the waiter seemed to be in a rush, had no clue what a mocktail was and did not care to explain available rum choices. Said they were the same rums as everywhere else in the hotel. Dealing with staff, always seemed that it was everyone’s first day or that they had never been asked for hot milk for the coffee, or put lots of ice in a drink, or bring the entire can of coke to the table. Something as simple as asking for a shuttle and have our rental car brought to the lobby seemed to cause confusion. I know English is not the first language, it seemed that the people did not clearly understand. I speak Spanish and even then it was very hard to communicate. The food was meh, felt pre-prepared and no effort to make it look or taste good, except for the Seaside Grill, that was the one positive about the food. Hotel was dilapidated, the grounds not landscaped, pool straight out of the ‘70s. Making teppanyaki reservation was super hard. Zero Attention to Detail, zero customer service, spelling errors and inconsistent translations everywhere. Disappointed.
Check-in was chaos, 3 different people coming at us talking all at once, "Preferred" check-in area, more chaos, had to wait for one of the 5 people there could check us in. Angie was rude, focused on getting payment. I thought I had already paid a deposit and she challenged me for confirmation. Never had I had to pay for a hotel prior to check out. I was wearing dress linen shorts and was not allowed in Portofino. Fabrizio, the waiter seemed to be in a rush, had no clue what a mocktail was and did not care to explain available rum choices. Said they were the same rums as everywhere else in the hotel. Dealing with staff, always seemed that it was everyone’s first day or that they had never been asked for hot milk for the coffee, or put lots of ice in a drink, or bring the entire can of coke to the table. Something as simple as asking for a shuttle and have our rental car brought to the lobby seemed to cause confusion. I know English is not the first language, it seemed that the people did not clearly understand. I speak Spanish and even then it was very hard to communicate. The food was meh, felt pre-prepared and no effort to make it look or taste good, except for the Seaside Grill, that was the one positive about the food. Hotel was dilapidated, the grounds not landscaped, pool straight out of the ‘70s. Making teppanyaki reservation was super hard. Zero Attention to Detail, zero customer service, spelling errors and inconsistent translations everywhere. Disappointed.
6
Sarah
30 de ago. de 2022
·
A estadia foi de 4 noites
Would not choose to stay here again. I was especially disappointed with the check in process at Secrets Papagayo. We just travelled up from the Westin Playa Conchal which was super efficient whereas when we got to the property gate, the gentleman here could not even find my name though the one at the main lobby could. In addition, we waited a while to be taken to the Preferred Club where we were checked in by Angelica. She was not friendly or seemed at all interested in us. We then waited 25mins for a shuttle to be taken to our room. After 10mins of waiting my husband asked her how long it would be- she said she didn't know. In this timeframe, two other shuttles picked up people from outside. For us to have booked a Preferred Club room, there is nothing that feels "preferred". The price currently does not seem justified based on the service received. In addition, we met Yalmar with the VIP team on the 2nd day and he took my husband's phone number down and said he would What's App him so we could get in touch with any issues and we never heard from him again. Also, the housekeeping team was really sloppy. Usually, they would tidy up toiletries, etc- I returned to see toiletries in the same mess I left them in. They also took our dirty towels but never gave us clean ones until I called reception. Also, we used up the tissues in the tissue box and I don't think they even looked to see if it needed refilling as it wasn't refilled for the rest of our stay.
Would not choose to stay here again. I was especially disappointed with the check in process at Secrets Papagayo. We just travelled up from the Westin Playa Conchal which was super efficient whereas when we got to the property gate, the gentleman here could not even find my name though the one at the main lobby could. In addition, we waited a while to be taken to the Preferred Club where we were checked in by Angelica. She was not friendly or seemed at all interested in us. We then waited 25mins for a shuttle to be taken to our room. After 10mins of waiting my husband asked her how long it would be- she said she didn't know. In this timeframe, two other shuttles picked up people from outside. For us to have booked a Preferred Club room, there is nothing that feels "preferred". The price currently does not seem justified based on the service received. In addition, we met Yalmar with the VIP team on the 2nd day and he took my husband's phone number down and said he would What's App him so we could get in touch with any issues and we never heard from him again. Also, the housekeeping team was really sloppy. Usually, they would tidy up toiletries, etc- I returned to see toiletries in the same mess I left them in. They also took our dirty towels but never gave us clean ones until I called reception. Also, we used up the tissues in the tissue box and I don't think they even looked to see if it needed refilling as it wasn't refilled for the rest of our stay.
8
Jeanette
9 de set. de 2023
·
A estadia foi de 4 noites
Great service provided by many of the staff members but specifically Randy and Adrian by the main pool and William the bartender. They all had excellent service and were so kind. However, Marcos driving one of the shuttle buses made us feel extremely uncomfortable by lecturing us about having to wait outside for the shuttle after leaving us waiting outside for 30 minutes and then he proceeded to stare us down for a tip after said lecture.
Great service provided by many of the staff members but specifically Randy and Adrian by the main pool and William the bartender. They all had excellent service and were so kind. However, Marcos driving one of the shuttle buses made us feel extremely uncomfortable by lecturing us about having to wait outside for the shuttle after leaving us waiting outside for 30 minutes and then he proceeded to stare us down for a tip after said lecture.
10
Nileen
21 de out. de 2025
·
A estadia foi de 4 noites
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
10
Orlando
7 de out. de 2025
·
A estadia foi de 3 noites
Very very nice people... love all the staff
Very very nice people... love all the staff
6
Theodore
29 de jul. de 2025
·
A estadia foi de 3 noites
Gave this property a three because the staff could’ve been a bit friendlier, kind of just referred us to an app that wasnt very user friendly, there was no hot water in the shower the first day, the gift shop was insanely expensive, and communications with room service and
Gave this property a three because the staff could’ve been a bit friendlier, kind of just referred us to an app that wasnt very user friendly, there was no hot water in the shower the first day, the gift shop was insanely expensive, and communications with room service and
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Enseada bonita e isolada, com vistas deslumbrantes e abundante natureza. O terreno montanhoso exige transporte e o resort fica longe da cidade ou de lojas.
Avaliações dos hóspedes relacionadas
10
Diane M
7 de jul. de 2024
·
A estadia foi de 4 noites
Excellent service at this property. All staff were genuinely friendly and provided prompt service. Resort has beautiful bay and luscious landscaped multi-level grounds. Rooms are situated in small duplexes or four-plexes, providing additional privacy. Very lovely vacation spot!
Excellent service at this property. All staff were genuinely friendly and provided prompt service. Resort has beautiful bay and luscious landscaped multi-level grounds. Rooms are situated in small duplexes or four-plexes, providing additional privacy. Very lovely vacation spot!
10
Robin
3 de set. de 2023
·
A estadia foi de 7 noites
Location was beautiful. Staff were always friendly and helpful.
Location was beautiful. Staff were always friendly and helpful.
10
Noe Lorenzo
10 de jun. de 2023
·
A estadia foi de 5 noites
Location is beautiful, great views, only minor issue is very hilly and shuttle time could be improved but overall beautiful and enjoyable.
Location is beautiful, great views, only minor issue is very hilly and shuttle time could be improved but overall beautiful and enjoyable.
8
German
6 de set. de 2025
·
A estadia foi de 5 noites
Staff was amazing and very nice location.
Staff was amazing and very nice location.
8
Adam
11 de ago. de 2023
·
A estadia foi de 4 noites
My wife and I went to this property to meet with two other couples for vacation (one being my sister and brother-in-law). We had previously been to Secrets Playa Mujeres (which was awesome). This one was beautiful, set amongst the rainforest and within a bay/cove. The downside of the resort was the hills (which were insanely steep…taking shuttles from the pool/beach to your room is pretty much a must), and maybe this sounds boujee, but the amount of ants in the room was insane Lol Other than that, the food was good, pool vibes were great, and the view was stunning!
My wife and I went to this property to meet with two other couples for vacation (one being my sister and brother-in-law). We had previously been to Secrets Playa Mujeres (which was awesome). This one was beautiful, set amongst the rainforest and within a bay/cove. The downside of the resort was the hills (which were insanely steep…taking shuttles from the pool/beach to your room is pretty much a must), and maybe this sounds boujee, but the amount of ants in the room was insane Lol Other than that, the food was good, pool vibes were great, and the view was stunning!
8
Rodrigo
29 de jun. de 2023
·
A estadia foi de 3 noites
The view to papagayo gulf is stunning, the property and the service overall is so good. We enjoyed our stay. What I really don't like is the fact that in the bungalow suite you can hear everything from the neighbor suite.
The view to papagayo gulf is stunning, the property and the service overall is so good. We enjoyed our stay. What I really don't like is the fact that in the bungalow suite you can hear everything from the neighbor suite.
10
Nileen
21 de out. de 2025
·
A estadia foi de 4 noites
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
10
Vivian
24 de ago. de 2024
·
A estadia foi de 7 noites
Very secluded and safe. Too far from town and shopping. No hotel transportation. Taxi costs about 75.00 round trip.
Very secluded and safe. Too far from town and shopping. No hotel transportation. Taxi costs about 75.00 round trip.
10
Jazmin
28 de mar. de 2023
·
A estadia foi de 3 noites
I really loved the location and I’ll definitely go again!
I really loved the location and I’ll definitely go again!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
A comida e as bebidas variam de excelentes a medianas, com vários hóspedes elogiando restaurantes e coquetéis específicos. Outros observam disponibilidade limitada de locais em alguns momentos, preocupações com a qualidade do buffet e ocasionais falta de bebidas alcoólicas.
Avaliações dos hóspedes relacionadas
4
Amir
16 de jul. de 2023
·
A estadia foi de 2 noites
Not what we expected from a 5 star hotel. Except for the beautiful setting on the beach everything else is a miss. Few examples: room smell of mold (we changed a room but even next one had mold), the claim there are 5 restaurants is highly misleading as the hotel closes restaurants and bars for events(weddings), service along pool is sketchy, pool bars are closed early, except for Italian restaurant food is below average, yoga instructor didn’t show up one day, you depend on rides to your room and in the evening you can wait a long time to get from the dinning area to your room, you need to ask for basic stuff like turndown service which should be done implicitly if the hotel really wanted to service its guests. We came to this hotel after staying at 4 other 5 star properties in Costa Rica during our 2 week trip and all of them were very good so this is why we were so disappointed given it was at a higher price point as well.
Not what we expected from a 5 star hotel. Except for the beautiful setting on the beach everything else is a miss. Few examples: room smell of mold (we changed a room but even next one had mold), the claim there are 5 restaurants is highly misleading as the hotel closes restaurants and bars for events(weddings), service along pool is sketchy, pool bars are closed early, except for Italian restaurant food is below average, yoga instructor didn’t show up one day, you depend on rides to your room and in the evening you can wait a long time to get from the dinning area to your room, you need to ask for basic stuff like turndown service which should be done implicitly if the hotel really wanted to service its guests. We came to this hotel after staying at 4 other 5 star properties in Costa Rica during our 2 week trip and all of them were very good so this is why we were so disappointed given it was at a higher price point as well.
6
Jose
6 de jul. de 2024
·
A estadia foi de 6 noites
Food was well below average. This was our first all inclusive experience and it fell way short of our expectations. We would not recommend this property or experience to anyone.
Food was well below average. This was our first all inclusive experience and it fell way short of our expectations. We would not recommend this property or experience to anyone.
10
Katerina
16 de ago. de 2025
·
A estadia foi de 7 noites
Loved the food options. 2 different pools, one with a lot of activities and one more quiet. The staff was outstanding. Big shout out to Gina, our server in the Cafe and Alba our hostess. Drivers Heiner and Nelson made our transportation around the resort personable and enjoyable. We were treated as friends rather than guests. The head concierge Josue was attentive to our every need and the ultimate professional.
Loved the food options. 2 different pools, one with a lot of activities and one more quiet. The staff was outstanding. Big shout out to Gina, our server in the Cafe and Alba our hostess. Drivers Heiner and Nelson made our transportation around the resort personable and enjoyable. We were treated as friends rather than guests. The head concierge Josue was attentive to our every need and the ultimate professional.
10
Desiree
13 de jun. de 2024
·
A estadia foi de 5 noites
Beautiful, safe place to stay. Dining options were limited but the quality of the food at each one was great. (This is probably by their design.)
Beautiful, safe place to stay. Dining options were limited but the quality of the food at each one was great. (This is probably by their design.)
8
Jeremy and Sandrine
25 de abr. de 2025
·
A estadia foi de 3 noites
We stayed at Secrets Papagayo for 3 nights. The property is very nice with rooms spread in different areas. Very nice (public) beach area on site. The staff was friendly and knowledgeable. We liked the view from our room on the ocean However we were very disappointed by the food at the buffet and in various restaurants, it was not the quality expected and was less than average. We thought that drivers transporting guests on different places at the property were driving way too fast making it unsafe for pedestrians guests. We had to be very careful not to be in their way while walking in the resort!
We stayed at Secrets Papagayo for 3 nights. The property is very nice with rooms spread in different areas. Very nice (public) beach area on site. The staff was friendly and knowledgeable. We liked the view from our room on the ocean However we were very disappointed by the food at the buffet and in various restaurants, it was not the quality expected and was less than average. We thought that drivers transporting guests on different places at the property were driving way too fast making it unsafe for pedestrians guests. We had to be very careful not to be in their way while walking in the resort!
10
Shahid
13 de jul. de 2024
·
A estadia foi de 5 noites
Our stay at Secrets Papagayo was superb. The staff and especially the manager were fantastic. We had a minor issue with our room lock after check in but ther hotel staff were there within literally 3-4 minutes and got us in. Although it turned out that they had to replace the whole lock, the locksmith was there within 5 minutes and everything was handled professionally. The property is fun to walk around and explore and there are a lot of outside excursions. We booked a couples massage for the spa and had excellent massages by the staff. We had a Junior Suite with Plunge pool and the views were magnificent. The scene around the main pool is lively with music and dancing but our room location up on a bluff was very quiet and peaceful. The food in the restaurants was varied and very good. My wife had sashimi at the Asian restaurant and said it was very fresh and delicious. The mushroom risotto in the Italian restaurant was also excellent. We ate most of our breakfasts and lunches at the healthy food restaurant next to the spa and the meals there were all freshly made and delicious. The spa has a separate pool area that is meant to be a quiet pool and we spent most mornings there. The bartenders seem to be able to mix any drink you can think of and room service will bring some drinks to your room (selected from a list). There are daily activities like dance lessons. They have 2 pickleball courts which weren’t busy at all. Overall, we had a great time and were sorry to leave.
Our stay at Secrets Papagayo was superb. The staff and especially the manager were fantastic. We had a minor issue with our room lock after check in but ther hotel staff were there within literally 3-4 minutes and got us in. Although it turned out that they had to replace the whole lock, the locksmith was there within 5 minutes and everything was handled professionally. The property is fun to walk around and explore and there are a lot of outside excursions. We booked a couples massage for the spa and had excellent massages by the staff. We had a Junior Suite with Plunge pool and the views were magnificent. The scene around the main pool is lively with music and dancing but our room location up on a bluff was very quiet and peaceful. The food in the restaurants was varied and very good. My wife had sashimi at the Asian restaurant and said it was very fresh and delicious. The mushroom risotto in the Italian restaurant was also excellent. We ate most of our breakfasts and lunches at the healthy food restaurant next to the spa and the meals there were all freshly made and delicious. The spa has a separate pool area that is meant to be a quiet pool and we spent most mornings there. The bartenders seem to be able to mix any drink you can think of and room service will bring some drinks to your room (selected from a list). There are daily activities like dance lessons. They have 2 pickleball courts which weren’t busy at all. Overall, we had a great time and were sorry to leave.
8
Christine
28 de jul. de 2023
·
A estadia foi de 5 noites
We went in July, the weather was perfect, the facilities were very clean, not crowded. Dinners were delicious. BUT, they constantly ran out of liquor, no beer one morning, no Gin or Tequila (at all another time). For an all inclusive to be constantly running out of liquor seems unreasonable. BUT, I would stay again knowing this.
We went in July, the weather was perfect, the facilities were very clean, not crowded. Dinners were delicious. BUT, they constantly ran out of liquor, no beer one morning, no Gin or Tequila (at all another time). For an all inclusive to be constantly running out of liquor seems unreasonable. BUT, I would stay again knowing this.
10
Nileen
21 de out. de 2025
·
A estadia foi de 4 noites
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
6
Amber
14 de jun. de 2022
·
A estadia foi de 4 noites
The people in Costa Rica and staff at Secrets Papagayo are so friendly and wonderful. The food at the resort was barely edible. It seemed like everything was just microwaved frozen food. The resort is very quiet and pretty, but seems like they are behind on some upkeep. The pool/beach furniture was run down and things like porch railings needed attention. We rented a car one day just so we could drive somewhere else to eat! Costa Rican food is so good, I wish they would just serve that!!
The people in Costa Rica and staff at Secrets Papagayo are so friendly and wonderful. The food at the resort was barely edible. It seemed like everything was just microwaved frozen food. The resort is very quiet and pretty, but seems like they are behind on some upkeep. The pool/beach furniture was run down and things like porch railings needed attention. We rented a car one day just so we could drive somewhere else to eat! Costa Rican food is so good, I wish they would just serve that!!
6
Joni
3 de mar. de 2025
·
A estadia foi de 5 noites
Friendly staff, drinks were great, food was average.
Friendly staff, drinks were great, food was average.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
4
Patrick
5 de ago. de 2026
·
A estadia foi de 3 noites
This resort is shabby for their advertised five-star rating. The food is mediocre, the portion sizes are very small, and you're constantly harassed by asinine resort rules that make no sense. The resort and rooms are run down. The toilets are cheap, the bathrooms need caulking, the baseboards are broken and cracked, the finish on the doors is old and worn out. The air conditioning is extremely weak in the common areas. There aren't enough fans outside. You can't really get breakfast after 10:00 a.m., and if you do you're expected to wear a shirt with sleeves even though you're in the tropics trying to have breakfast. The staff is generally not well trained in hospitality. If you get one of the preferred rooms, you get access to a bar with higher end liquor, which sounds great but it's really annoying when you realize that instead of just having a wristband to indicate that you're allowed to drink the good stuff, you have to hike up the hill and go back to your little secluded bar to replenish your drinks. So unnecessary. They have a shuttle service to take you up and down the hills and get around the resort, but the shuttle take so long that you regret not just walking by yourself. On two occasions I called the shuttle and it simply never showed up.
This resort is shabby for their advertised five-star rating. The food is mediocre, the portion sizes are very small, and you're constantly harassed by asinine resort rules that make no sense. The resort and rooms are run down. The toilets are cheap, the bathrooms need caulking, the baseboards are broken and cracked, the finish on the doors is old and worn out. The air conditioning is extremely weak in the common areas. There aren't enough fans outside. You can't really get breakfast after 10:00 a.m., and if you do you're expected to wear a shirt with sleeves even though you're in the tropics trying to have breakfast. The staff is generally not well trained in hospitality. If you get one of the preferred rooms, you get access to a bar with higher end liquor, which sounds great but it's really annoying when you realize that instead of just having a wristband to indicate that you're allowed to drink the good stuff, you have to hike up the hill and go back to your little secluded bar to replenish your drinks. So unnecessary. They have a shuttle service to take you up and down the hills and get around the resort, but the shuttle take so long that you regret not just walking by yourself. On two occasions I called the shuttle and it simply never showed up.
10
Tracy
16 de jun. de 2026
·
A estadia foi de 6 noites
The staff at Secrets Papagayo were first class and only added to the wonderful accommodations and amenities provided. We will be back.
The staff at Secrets Papagayo were first class and only added to the wonderful accommodations and amenities provided. We will be back.
10
Arnold
11 de jun. de 2026
·
A estadia foi de 4 noites
Great amazing place! We loved it there and the food was fantastic!
Great amazing place! We loved it there and the food was fantastic!
10
Lyndsay
4 de jun. de 2026
·
A estadia foi de 7 noites
Great service and food. They really take care of you at this resort.
Great service and food. They really take care of you at this resort.
8
Jessica
1 de mai. de 2026
·
A estadia foi de 4 noites
Overall, I had a really good time. The food was actually very good compared to some of the reviews that I saw that mentioned it was mediocre. The transportation staff were top-tier and their driving abilities are unmatched. The only thing is that I did call and asked for the in room snacks to be stocked, but that was never done during my time.
Overall, I had a really good time. The food was actually very good compared to some of the reviews that I saw that mentioned it was mediocre. The transportation staff were top-tier and their driving abilities are unmatched. The only thing is that I did call and asked for the in room snacks to be stocked, but that was never done during my time.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:59
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-20: 743.3173951054687USD
- 2026-09-21: 561.3541138780517USD
- 2026-09-22: 561.3541138780517USD
- 2026-09-23: 561.3541138780517USD
- 2026-09-24: 620.5660236998291USD
- 2026-09-25: 621.2883437731933USD
- 2026-09-26: 580.33329950885USD
- 2026-09-27: 561.3541138780517USD
- 2026-09-28: 561.3541138780517USD
- 2026-09-29: 561.3541138780517USD
- 2026-09-30: 621.2883437731933USD
- 2026-10-01: 540.3771229169312USD
- 2026-10-02: 540.3771229169312USD
- 2026-10-03: 580.33329950885USD
- 2026-10-04: 539.0885853691406USD
- 2026-10-05: 540.3771229169312USD
- 2026-10-06: 1369.6410537355957USD
- 2026-10-07: 621.2883437731933USD
- 2026-10-08: 561.3541138780517USD
- 2026-10-09: 714.5414679118652USD
- 2026-10-10: 520.3990346209716USD
- 2026-10-11: 624.2850517686767USD
- 2026-10-12: 573.3409458599854USD
- 2026-10-13: 616.2938304473877USD
- 2026-10-14: 616.2938304473877USD
- 2026-10-15: 807.0845194350585USD
- 2026-10-16: 955.3782791960449USD
- 2026-10-17: 704.2074128752441USD
- 2026-10-18: 573.3409458599854USD
- 2026-10-19: 573.3409458599854USD
- 2026-10-20: 573.3409458599854USD
- 2026-10-21: 704.2074128752441USD
- 2026-10-22: 704.2074128752441USD
- 2026-10-23: 660.2456176999511USD
- 2026-10-24: 787.078052029541USD
- 2026-10-25: 520.3990346209716USD
- 2026-10-26: 580.33329950885USD
- 2026-10-27: 638.279697003662USD
- 2026-10-28: NO DATA
- 2026-10-29: 660.2456176999511USD
- 2026-10-30: 660.2456176999511USD
- 2026-10-31: 660.2456176999511USD
- 2026-11-01: 661.2445203651123USD
- 2026-11-02: 732.1666795770263USD
- 2026-11-03: 732.1666795770263USD
- 2026-11-04: NO DATA
- 2026-11-05: 757.1393161915282USD
- 2026-11-06: 685.2181843289794USD
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: 844.1643630461425USD
- 2026-11-11: 844.1643630461425USD
- 2026-11-12: 1081.283406USD
- 2026-11-13: 1081.7863216135254USD
- 2026-11-14: 1081.7863216135254USD
- 2026-11-15: 969.9158717354736USD
- 2026-11-16: 661.2445203651123USD
- 2026-11-17: 757.1393161915282USD
- 2026-11-18: 757.1393161915282USD
- 2026-11-19: 685.2181843289794USD
- 2026-11-20: 637.270856401245USD
Contacte o alojamento pelo menos 24 horas antes da chegada para organizar o check-in, através dos dados que constam na sua confirmação de reserva. Os clientes deverão contactar o alojamento com antecedência para receber instruções para o check-in. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- A piscina está aberta das 7:00 às 19:00.
- Não é permitida a estadia de pessoas com idade inferior a 18 anos neste alojamento só para adultos.
- Apenas é permitido o acesso aos quartos a clientes registados.
- O alojamento aceita animais de estimação apenas em quartos específicos e aplica outras restrições aos mesmos (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas"). Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva.
- Estadia de animais de estimação: 65 USD por animal, por noite
- Taxa de check-in antecipado: 40 USD (sujeito a disponibilidade)
- Taxa de check-out tardio: 38 USD (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Estacionamento
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Serviço de quartos
Balcão de turismo
Serviços
Centro de negócios
Balcão de turismo
Limpeza a seco
Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Cofre
Depósito de bagagem
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Sauna
Banho turco
Massagem
Spa/Health club
Cabeleireiro/Salão de beleza
Snack Bar/Deli
Atividades
Piscina
Praia privada
Jardim
Praia (na proximidade)
Karaoke
Caminhada
Piscina exterior
Música ao vivo
Mobiliário de exterior
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Estacionamento
Estacionamento
Estacionamento gratuito
Parking Onsite
Internet
Wi-fi gratuito