Mercure Exeter Southgate Hotel
118 US$
/nat
Gennemsnit for oktober
Priser på Mercure Exeter Southgate Hotel
Vælg datoer for at se priser og tilgængelighed
118 US$
/nat
Gennemsnit for oktober
Gennemsnitlige månedlige priser
På Mercure Exeter Southgate Hotel ligger prisen pr. nat i gennemsnit på 97 US$ i den billigste måned (januar) og 154 US$ i den dyreste måned (juli), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 97 US$ |
| februar | 98 US$ |
| marts | 100 US$ |
| april | 101 US$ |
| maj | 122 US$ |
| juni | 131 US$ |
| juli | 154 US$ |
| august | 110 US$ |
| september | 154 US$ |
| oktober | 118 US$ |
| november | 106 US$ |
| december | 107 US$ |
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okt. · 118 US$
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Dyrest: juli (ca. 154 US$)
Billigst: januar (ca. 97 US$)
Om dette overnatningssted
Gå ikke glip af de mange rekreative tilbud, inklusive et motionscenter, en indendørs pool og et boblebad. Dette hotel tilbyder desuden gratis trådløs internetadgang, bryllupsfaciliteter og tv på fællesarealer.
Faciliteter
Gå ikke glip af de mange rekreative tilbud, inklusive et motionscenter, en indendørs pool og et boblebad. Dette hotel tilbyder desuden gratis trådløs internetadgang, bryllupsfaciliteter og tv på fællesarealer.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til hurtig udtjekning, renseri/vaskeservice og en døgnåben reception. Planlægger du et arrangement i Exeter? På dette hotel er der et område på 14 kvadratmeter til rådighed, bestående af konferencelokaler og mødelokaler. Selvstændig parkering (tillægsgebyr) er til rådighed på stedet.
Spisning
Nyd et måltid på restauranten, eller bliv på værelset, og nyd godt af dette hotels roomservice døgnet rundt. Tag forbi baren/loungen, hvor du kan slukke tørsten med din yndlingsdrink. Engelsk morgenmad serveres på hverdage fra kl. 06.30 til kl. 10.00 og i weekenderne fra kl. 07.30 til kl. 11.00 mod et gebyr.
Værelser
Føl dig hjemme i et af de 156 værelser, der indeholder minibarer (med en række gratis produkter). Med gratis Wi-Fi kan du altid komme på nettet. Værelset har et privat badeværelse med bruser samt gratis toiletartikler og hårtørrer. Faciliteter inkluderer telefoner samt pengeskabe med plads til bærbar computer og skriveborde.
Lokation
Med et ophold ved Mercure Exeter Southgate Hotel har du en central base i Exeter kun 15 minutters kørsel fra Dartmoor National Park og Exeters Historiske Kajområde. Dette hotel med familievenlig profil ligger 0,4 km fra Barnfield Theatre og 0,4 km fra Princesshay.
I nærheden
Exeters Historiske Kajområde(0.1 mil)
Cygnet New Theatre(0.2 mil)
Barnfield Theatre(0.2 mil)
Wharfinger's House(0.2 mil)
Princesshay(0.3 mil)
Customs House(0.3 mil)
St Martin's Church(0.3 mil)
Quay House Visitor Centre(0.3 mil)
Exeter Cathedral(0.3 mil)
Gandy Street(0.4 mil)
21 The Mint(0.4 mil)
Exeter's Underground Passages(0.4 mil)
Guildhall Shopping Centre(0.4 mil)
St Nicholas Priory(0.4 mil)
Harlequins Shopping Centre(0.4 mil)
Exeter (EXT-Exeter Intl.)(11 mil)
Birmingham Lufthavn (BHX)(170.3 mil)
Parkering
Restaurant
Swimmingpool
Ikkerygerværelser
Roomservice
Renseri
Lokation
Southernhay East, Exeter, England, Storbritannien
Exeters Historiske Kajområde (0.1 mil)
Cygnet New Theatre (0.2 mil)
Barnfield Theatre (0.2 mil)
Wharfinger's House (0.2 mil)
Princesshay (0.3 mil)
Customs House (0.3 mil)
Værelsesmuligheder
7
Classic-værelse med 2 enkeltsenge - 1 dobbeltseng
1 Dobbeltseng
Sover 2
OpvarmningWi-Fi (Gratis)Privat badeværelse
6
Privilege - Værelse - 1 dobbeltseng
1 Dobbeltseng
Sover 2
OpvarmningWi-Fi (Gratis)Privat badeværelse
6
Familieværelse - 1 dobbeltseng (Classic)
1 Dobbeltseng
Sover 2
OpvarmningWi-Fi (Gratis)Privat badeværelse
8
Privilege - Værelse - 1 dobbeltseng - handicapvenligt
1 Dobbeltseng
Sover 2
OpvarmningWi-Fi (Gratis)Privat badeværelse
6
Privilege - Værelse
1 Dobbeltseng
2 Enkeltsenge
Sover 2
OpvarmningWi-Fi (Gratis)Privat badeværelse
2
Classic-værelse - 1 dobbeltseng - handicapvenligt
1 Dobbeltseng
Sover 2
OpvarmningWi-Fi (Gratis)Privat badeværelse
Gæsteanmeldelser af Mercure Exeter Southgate Hotel
7.9
God
Baseret på 4.029 verificerede anmeldelser
Hvem overnatter her?
Business
24%
Par
44%
Familie
20%
Gruppe
6%
Solorejsende
3%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Mercure Exeter Southgate Hotel roser rejsende den centrale beliggenhed tæt på katedralen og det gennemgående venlige personale, men rapporterer om varierende værelseskvalitet, ekstra gebyrer for parkering og adgang til poolen samt tilbagevendende vedligeholdelses- og temperaturkontrolproblemer, der påvirker komforten.
Faciliteter
Rengøring
Værelser
Service
Lokation
Spisning
Var dette nyttigt?
Hvad siger gæsterne
På Mercure Exeter Southgate Hotel roser rejsende den centrale beliggenhed tæt på katedralen og det gennemgående venlige personale, men rapporterer om varierende værelseskvalitet, ekstra gebyrer for parkering og adgang til poolen samt tilbagevendende vedligeholdelses- og temperaturkontrolproblemer, der påvirker komforten.
Hotellets faciliteter som pool, sauna og fitnesscenter er værdsat, men gæster bemærker lejlighedsvise lukninger, koldt vand eller defekte funktioner, og nogle finder fællesområderne imponerende, mens værelserne kan virke forældede. Feedback på morgenmad og spisning er blandet, hvor nogle roser kvaliteten, mens andre nævner lunken mad, køer eller høje priser. Bedst for rejsende, der prioriterer beliggenhed og faciliteter over en fejlfri finish.
Faciliteter
Rengøring
Værelser
Service
Lokation
Spisning
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Mange anmeldelser nævner et gebyr på 10 £ for at bruge poolen/spaen og et dagligt parkeringsgebyr på 15 £, og at der til tider er begrænset plads. Gæsterne kan lide poolen, saunaen og fitnesscenteret, men nævner koldt vand og lejlighedsvise lukninger eller defekte funktioner.
Relaterede gæsteanmeldelser
6
JANET
2. sep. 2024
·
Overnattede 1 nat
We've stayed at this property many times ove the years always look forward to using the pool and leisure facilities,unfortunately now as guests you have to pay £10 each to use them so now maybe time for a rethink location brilliant
We've stayed at this property many times ove the years always look forward to using the pool and leisure facilities,unfortunately now as guests you have to pay £10 each to use them so now maybe time for a rethink location brilliant
6
Ross
27. feb. 2025
·
Overnattede 1 nat
Room was cold, heating panel was broken. Parking was extra £15 as at a lot of hotels, pool was an extra £10 which is unusual and they had no steam room and jacuzzi was broken so an expensive swim. Hotel and breakfast were good apart from that but expensive when you add £25 for parking and pool, plus £18 for an average buffet breakfast to £101 for the room
Room was cold, heating panel was broken. Parking was extra £15 as at a lot of hotels, pool was an extra £10 which is unusual and they had no steam room and jacuzzi was broken so an expensive swim. Hotel and breakfast were good apart from that but expensive when you add £25 for parking and pool, plus £18 for an average buffet breakfast to £101 for the room
8
Reena Rishi
20. okt. 2024
·
Overnattede 3 nætter
Disappointed that spa not included in the price. Very nice breakfast. Very nice hotel and very nice room - we were free upgraded to Privilege room which was brilliant , more space, lovely big windows with nice view, lovely furniture and drinks included too
Disappointed that spa not included in the price. Very nice breakfast. Very nice hotel and very nice room - we were free upgraded to Privilege room which was brilliant , more space, lovely big windows with nice view, lovely furniture and drinks included too
6
susan
27. aug. 2024
·
Overnattede 1 nat
Swimming pool good but shouldn’t have to pay. Sauna not working.
Swimming pool good but shouldn’t have to pay. Sauna not working.
4
Peter
18. aug. 2024
·
Overnattede 1 nat
£10 per person per visit to go in the pool
£10 per person per visit to go in the pool
8
Alice
14. okt. 2024
·
Overnattede 1 nat
Lovely bathroom and shower. Disappointed that I booked this hotel because it has a pool but we had to pay extra to use it
Lovely bathroom and shower. Disappointed that I booked this hotel because it has a pool but we had to pay extra to use it
8
Clare
13. feb. 2024
·
Overnattede 1 nat
Great location - quiet yet v close to the centre. Great shower. Good hotel staff, could be better breakfast staff. Nice gym, pool, jacuzzi and sauna in morning when not too busy.
Great location - quiet yet v close to the centre. Great shower. Good hotel staff, could be better breakfast staff. Nice gym, pool, jacuzzi and sauna in morning when not too busy.
6
Natalia
27. dec. 2024
·
Overnattede 1 nat
Good location. Took long time for the room to flget warm.and felt cold at night. Swimming pool was very cold
Good location. Took long time for the room to flget warm.and felt cold at night. Swimming pool was very cold
8
Jonathan
17. nov. 2024
·
Overnattede 1 nat
Great hotel in central but quiet location near Exeter Cathedral, with friendly & helpful staff. Disappointed with new charges of £10 per visit since April 2024 for hotel guests to use the pool & spa.
Great hotel in central but quiet location near Exeter Cathedral, with friendly & helpful staff. Disappointed with new charges of £10 per visit since April 2024 for hotel guests to use the pool & spa.
8
Ajay
22. mar. 2024
·
Overnattede 1 nat
Very impressive lobby, dining area and bedroom, which had some nice touches. However, the hotel is let down by the lack of parking spaces, which are on a first come, first serve, basis. Also, overnight parking costs £15.
Very impressive lobby, dining area and bedroom, which had some nice touches. However, the hotel is let down by the lack of parking spaces, which are on a first come, first serve, basis. Also, overnight parking costs £15.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Renligheden er ujævn: flere gæster fandt værelserne uplettede, mens andre rapporterede om plettede eller slidte tæpper, støv eller skimmel, tomme dispensere og oversete rengøringsdetaljer.
Relaterede gæsteanmeldelser
8
Sadie
30. dec. 2023
·
Overnattede 3 nætter
This hotel was an excellent location for us near family for Xmas. Despite issues with facilities on check in (minor), the staff were amazing - fully accommodating and took care of us brilliantly. Cleanliness exemplary. Nice touches like santa in the foyer - luxurious styling, rooms have nice clean sheets, fluffy towels and robes, complimentary drinks, big TV, walk in shower - you could even open the windows a bit (I feel claustrophobic in hotel rooms when the windows don't open!). Excellent stay, thank you!
This hotel was an excellent location for us near family for Xmas. Despite issues with facilities on check in (minor), the staff were amazing - fully accommodating and took care of us brilliantly. Cleanliness exemplary. Nice touches like santa in the foyer - luxurious styling, rooms have nice clean sheets, fluffy towels and robes, complimentary drinks, big TV, walk in shower - you could even open the windows a bit (I feel claustrophobic in hotel rooms when the windows don't open!). Excellent stay, thank you!
10
Michael
22. sep. 2024
·
Overnattede 2 nætter
Central location close to shops, cathedral and Exeter quay. Rooms were well appointed and spotlessly clean. Staff were very friendly and helpful.
Central location close to shops, cathedral and Exeter quay. Rooms were well appointed and spotlessly clean. Staff were very friendly and helpful.
8
BeverleyDavid
19. feb. 2024
·
Overnattede 2 nætter
Mattress worn out could feel the springs, carpet grubby, windows not sealing in the frame letting in cold air and noise, curtains covered in dirty brown stains, toilet bowl cracked to the inside and fixed with silicone filler, bathroom towels very worn and thin. Breakfast room clean and tidy with very good choice of food.
Mattress worn out could feel the springs, carpet grubby, windows not sealing in the frame letting in cold air and noise, curtains covered in dirty brown stains, toilet bowl cracked to the inside and fixed with silicone filler, bathroom towels very worn and thin. Breakfast room clean and tidy with very good choice of food.
6
Andrew
23. jan. 2023
·
Overnattede 1 nat
Hotel good location how ever room very dirty and tired looking if there for more than one night would have asked to be moved £15 pounds parking for one night outrageous staff friendly
Hotel good location how ever room very dirty and tired looking if there for more than one night would have asked to be moved £15 pounds parking for one night outrageous staff friendly
6
Pauline
2. apr. 2024
·
Overnattede 2 nætter
Location was excellent, general areas really nice, pool quiet and clean, staff very good. Downsides - shower gel and shampoo were empty in the bathroom, lipsalve found on floor by window (made us question cleanliness - although all other areas appeared very clean), bar prices very high.
Location was excellent, general areas really nice, pool quiet and clean, staff very good. Downsides - shower gel and shampoo were empty in the bathroom, lipsalve found on floor by window (made us question cleanliness - although all other areas appeared very clean), bar prices very high.
4
Daniel
16. apr. 2024
·
Overnattede 1 nat
Initial impressions were good, with a pleasant room. Looking forward to a dip in the pool, it soon became apparent that the leisure facilities cost an additional £10 per person which although on the hotel's Expedia page it was in details which needed scrolling down to. In addition we discovered that the jacuzzi wasn't working. The safe in the room was locked and there was a toenail from a previous occupant on the floor along with multiple crumbs around the table area which suggested that the room hadn't been properly cleaned. The safe issue was sorted quickly and housekeeping came to clean, whilst we enjoyed a complimentary drink. On return to the room 20 minutes later the toenail and crumbs remained in place, which according to the recepttstaff was due to "new vacuum cleaners." We were then moved to a prestige room which, although clean wasn't as nice as the previous room. Breakfast the following morning was haphazard. After being told to sit where we wanted we had to discover from other guests that tea and freshly cooked eggs had to be ordered as this wasn't explained, the remainder of the buffet was average at best. For the same price as charged in the hotel breakfast was available at The Ivy, 5 minutes walk away. Hotel staff tried to make our situation better and waived the car park fee, but on reflection I will not be staying here again and cannot recommend to other visitors
Initial impressions were good, with a pleasant room. Looking forward to a dip in the pool, it soon became apparent that the leisure facilities cost an additional £10 per person which although on the hotel's Expedia page it was in details which needed scrolling down to. In addition we discovered that the jacuzzi wasn't working. The safe in the room was locked and there was a toenail from a previous occupant on the floor along with multiple crumbs around the table area which suggested that the room hadn't been properly cleaned. The safe issue was sorted quickly and housekeeping came to clean, whilst we enjoyed a complimentary drink. On return to the room 20 minutes later the toenail and crumbs remained in place, which according to the recepttstaff was due to "new vacuum cleaners." We were then moved to a prestige room which, although clean wasn't as nice as the previous room. Breakfast the following morning was haphazard. After being told to sit where we wanted we had to discover from other guests that tea and freshly cooked eggs had to be ordered as this wasn't explained, the remainder of the buffet was average at best. For the same price as charged in the hotel breakfast was available at The Ivy, 5 minutes walk away. Hotel staff tried to make our situation better and waived the car park fee, but on reflection I will not be staying here again and cannot recommend to other visitors
6
shirley
5. feb. 2023
·
Overnattede 2 nætter
Room definitely needed an update .The carpet was so stained l didn’t want to walk on it !!
Room definitely needed an update .The carpet was so stained l didn’t want to walk on it !!
6
neil
6. nov. 2024
·
Overnattede 1 nat
Mold in shower should have been addressed and no bottled water in room plus breakfast service very poor and little options available when we experienced it. Location good and bar area nice
Mold in shower should have been addressed and no bottled water in room plus breakfast service very poor and little options available when we experienced it. Location good and bar area nice
8
Rachael
29. aug. 2024
·
Overnattede 1 nat
This hotel looks very impressive when you enter. The staff were all very nice and the common areas / restaurant all looked good. Our room was a great size with king sized bed and sofa bed. Unfortunately one of the curtains was hanging off and the air con didn’t work, luckily we had a fan and the windows opened. The bedrooms need some maintenance and deep cleaning. I would stay again but this hotel could be so much nicer. We used the pool and had breakfast, both very good.
This hotel looks very impressive when you enter. The staff were all very nice and the common areas / restaurant all looked good. Our room was a great size with king sized bed and sofa bed. Unfortunately one of the curtains was hanging off and the air con didn’t work, luckily we had a fan and the windows opened. The bedrooms need some maintenance and deep cleaning. I would stay again but this hotel could be so much nicer. We used the pool and had breakfast, both very good.
6
Catherine
21. jul. 2024
·
Overnattede 2 nætter
Dust, cobwebs, blood spots on carpet in the room. No water bottles. Excellent staff.
Dust, cobwebs, blood spots on carpet in the room. No water bottles. Excellent staff.
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Værelser
Værelserne spænder fra rummelige og komfortable til trætte og forældede, med tilbagevendende vedligeholdelsesproblemer såsom defekt aircondition eller varme, problematiske TV/fjernbetjeninger og ældre vinduer. Støj kan være et problem nær indgangen eller ved forbindelsesdøre; nogle senge føles hårde.
Relaterede gæsteanmeldelser
8
Oliver
17. feb. 2025
·
Overnattede 2 nætter
Good hotel! Very well located. Lovely staff. Clean & tidy. Great for a couple going away. What stopped it from being perfect: Heating in room kept going off (did provide portable heater on request. Complimentary water in lobby was often empty or there was empty glasses. Parking was £15 per night, that was a niggle of mine. Tv had a lot of channels which didn’t work. Even the basic ones!
Good hotel! Very well located. Lovely staff. Clean & tidy. Great for a couple going away. What stopped it from being perfect: Heating in room kept going off (did provide portable heater on request. Complimentary water in lobby was often empty or there was empty glasses. Parking was £15 per night, that was a niggle of mine. Tv had a lot of channels which didn’t work. Even the basic ones!
4
Nigel
14. sep. 2024
·
Overnattede 1 nat
Stayed here for mant years in business trips. Room was very tired and dated, 3rd floor. Used to be a good standard hotel.
Stayed here for mant years in business trips. Room was very tired and dated, 3rd floor. Used to be a good standard hotel.
8
Jason
22. dec. 2024
·
Overnattede 1 nat
Hotel is lovely, and service is first class, however it really could do with new windows, current ones are not double glazed, we were at the front near to the entrance so we had a lot of noise from people smoking and taxis dropping people off. Windows look very shabby too
Hotel is lovely, and service is first class, however it really could do with new windows, current ones are not double glazed, we were at the front near to the entrance so we had a lot of noise from people smoking and taxis dropping people off. Windows look very shabby too
6
Nigel
12. sep. 2024
·
Overnattede 1 nat
Stayed here many times. Been give room 385. Very tired and not up to the standard expected for £130 a night. Decor is poor and windows are leaking
Stayed here many times. Been give room 385. Very tired and not up to the standard expected for £130 a night. Decor is poor and windows are leaking
10
Kirsty
9. dec. 2024
·
Overnattede 1 nat
Hotel was good, room great size and great location. Unfortunately our room was directly above the main entrance, and as there was a party on, the main smoking area was directly under our window- was extremely noisy until past one in the morning. We also had a blue light shining up on the outside the entrance directly into our room, aircon did not work so room was very hot
Hotel was good, room great size and great location. Unfortunately our room was directly above the main entrance, and as there was a party on, the main smoking area was directly under our window- was extremely noisy until past one in the morning. We also had a blue light shining up on the outside the entrance directly into our room, aircon did not work so room was very hot
6
Joy
28. jul. 2024
·
Overnattede 1 nat
There was no air-conditioning and our windows were bolted shut during a sweltering weekend. Thankfully the staff were more than accommodating and assisted with a dusty fan and unbolting the window. Reception during check in made our stay pleasant and was more than welcoming and went out of their way with complimentary goods.
There was no air-conditioning and our windows were bolted shut during a sweltering weekend. Thankfully the staff were more than accommodating and assisted with a dusty fan and unbolting the window. Reception during check in made our stay pleasant and was more than welcoming and went out of their way with complimentary goods.
8
Nicols
20. jul. 2024
·
Overnattede 3 nætter
Everything was good about this hotel except for the bed which my husband and I found extremely uncomfortable. The duvet was too warm and the air con didn’t work whilst we were staying at the hotel. The staff said it was a known issue.
Everything was good about this hotel except for the bed which my husband and I found extremely uncomfortable. The duvet was too warm and the air con didn’t work whilst we were staying at the hotel. The staff said it was a known issue.
6
Maria
17. maj 2024
·
Overnattede 1 nat
The room was quite dark so you had to put all the lights on in the day time. The hairdryer was broken. There was no soap in the dispenser in the shower. The bed base had a rip in it. Not worth £206 per night!
The room was quite dark so you had to put all the lights on in the day time. The hairdryer was broken. There was no soap in the dispenser in the shower. The bed base had a rip in it. Not worth £206 per night!
6
Andy
4. okt. 2024
·
Overnattede 1 nat
TV did not work, only realised at 10.40pm Reception offered to come along however we were ready for bed so didn’t want anyone in the room at that time Fan in the bathroom ran all night and didn’t switch off …. which was very noisy TV not working and a fan not switching off should be found prior to a guests stay Reception on checking out of the property showed zero interest or empathy
TV did not work, only realised at 10.40pm Reception offered to come along however we were ready for bed so didn’t want anyone in the room at that time Fan in the bathroom ran all night and didn’t switch off …. which was very noisy TV not working and a fan not switching off should be found prior to a guests stay Reception on checking out of the property showed zero interest or empathy
8
Robert
5. feb. 2023
·
Overnattede 1 nat
We were only there for 1 night, room was nice and big and had a good sized bathroom. The only downside is the room was next to the stairwell door which banged loundly everytime someone used it. If we had a second night booked I would have asked to move
We were only there for 1 night, room was nice and big and had a good sized bathroom. The only downside is the room was next to the stairwell door which banged loundly everytime someone used it. If we had a second night booked I would have asked to move
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Service
Servicen er generelt venlig og hjælpsom, hvor personalet ofte løser problemer og viser hensynsfulde gestus. Der bemærkes dog lejlighedsvise forsinkelser med værelsesklarhed og enkelte tilfælde af uresponsiv eller afvisende interaktion.
Relaterede gæsteanmeldelser
10
Louise
21. maj 2024
·
Overnattede 1 nat
Reception staff couldn’t have been more welcoming, great check in with friendly staff. Hotel room clean. Thank you for a great stay.
Reception staff couldn’t have been more welcoming, great check in with friendly staff. Hotel room clean. Thank you for a great stay.
10
Marcus
9. maj 2023
·
Overnattede 1 nat
We had booked two rooms as we were in Exeter to celebrate the 18th birthdays of our children and upon arrival the desk team were very apologetic that our rooms weren't ready. We were instantly given some vouchers to get ourselves drinks at the bar, and when we mentioned it was also the 18th birthday of our twins they were also given vouchers. Upon entering their room our children were greeted by a card, small box of chocolates and vouchers for a glass of Prosecco each which was a lovely touch and demonstrates the personal care given by the team despite the Mercure being part of a large chain. This was our third stay, and certainly won't be our last.
We had booked two rooms as we were in Exeter to celebrate the 18th birthdays of our children and upon arrival the desk team were very apologetic that our rooms weren't ready. We were instantly given some vouchers to get ourselves drinks at the bar, and when we mentioned it was also the 18th birthday of our twins they were also given vouchers. Upon entering their room our children were greeted by a card, small box of chocolates and vouchers for a glass of Prosecco each which was a lovely touch and demonstrates the personal care given by the team despite the Mercure being part of a large chain. This was our third stay, and certainly won't be our last.
10
Claire
5. feb. 2025
·
Overnattede 2 nætter
We had a warm welcome. Our room was on the small side for a twin and there was a huge tv completely in front of the mirror! The bathroom felt recently decorated and was very clean. We had bad neighbours fighting during the night but the staff managed to sort the problem out after an hour.(3-4am!) Paige helped us with a misunderstanding over the swimming pool in the morning and we enjoyed a warm clean swim. The spa man was friendly. Paige gave us another room for our second night which was much quieter and we slept very well. We will return and hope Paige will be there to look after us again.
We had a warm welcome. Our room was on the small side for a twin and there was a huge tv completely in front of the mirror! The bathroom felt recently decorated and was very clean. We had bad neighbours fighting during the night but the staff managed to sort the problem out after an hour.(3-4am!) Paige helped us with a misunderstanding over the swimming pool in the morning and we enjoyed a warm clean swim. The spa man was friendly. Paige gave us another room for our second night which was much quieter and we slept very well. We will return and hope Paige will be there to look after us again.
10
debra
23. jun. 2024
·
Overnattede 1 nat
Made very welcome by Martin who recognised us as returning guests. i had forgotten to mention my dog allergy and without question, he changed our room to a lovely one on the third floor. Very grateful and will be back again soon! Thank you!
Made very welcome by Martin who recognised us as returning guests. i had forgotten to mention my dog allergy and without question, he changed our room to a lovely one on the third floor. Very grateful and will be back again soon! Thank you!
6
Melinda
18. jul. 2024
·
Overnattede 1 nat
I stayed here in 2021 when I dropped my child off at uni. It was late at night, but my room wasn't ready. I had to sit in the lobby for 3 hours. Came back in 2024 to pick up my child from uni and my room wasn't ready. Waited in the lobby for 2.5 hours. At least they are consistent. Also- both times staff made me feel it was my fault somehow. Despite that, the location is convenient and the rooms are clean.
I stayed here in 2021 when I dropped my child off at uni. It was late at night, but my room wasn't ready. I had to sit in the lobby for 3 hours. Came back in 2024 to pick up my child from uni and my room wasn't ready. Waited in the lobby for 2.5 hours. At least they are consistent. Also- both times staff made me feel it was my fault somehow. Despite that, the location is convenient and the rooms are clean.
6
Darren
23. dec. 2024
·
Overnattede 1 nat
I completed online check in before arrival but reception still insisted I did manual checkin - defeats object really.
I completed online check in before arrival but reception still insisted I did manual checkin - defeats object really.
8
PHILIP
23. nov. 2024
·
Overnattede 1 nat
We enjoyed our stay overall. It was a little spoiled that the AC was not working in the first room we were allocated. I had paid for an upgrade too. We were moved to another room without any fuss and I was refunded on checkout. The hotel is well located, close to the Cathedral and a 5 minute walk to the quayside. We found the staff to be very friendly and helpful, nothing was too much trouble. The hotel was clean and comfortable. A special mention to Alice & Peter who helped us when we had to move rooms. We will return to the Mercure, hopefully for a little longer, soon. We highly recommend this hotel.
We enjoyed our stay overall. It was a little spoiled that the AC was not working in the first room we were allocated. I had paid for an upgrade too. We were moved to another room without any fuss and I was refunded on checkout. The hotel is well located, close to the Cathedral and a 5 minute walk to the quayside. We found the staff to be very friendly and helpful, nothing was too much trouble. The hotel was clean and comfortable. A special mention to Alice & Peter who helped us when we had to move rooms. We will return to the Mercure, hopefully for a little longer, soon. We highly recommend this hotel.
10
Terrie
25. feb. 2023
·
Overnattede 2 nætter
From arriving to leaving I could not fault the staff. Reception staff helpful and friendly and the restaurant staff were friendly and quick to clear away plates etc. (I personally hate having a plate in-front of me once I’m done) the rooms were clean and comfy. Great location for the shops and sites of Exeter. I look forward to visiting again.
From arriving to leaving I could not fault the staff. Reception staff helpful and friendly and the restaurant staff were friendly and quick to clear away plates etc. (I personally hate having a plate in-front of me once I’m done) the rooms were clean and comfy. Great location for the shops and sites of Exeter. I look forward to visiting again.
6
Adam
26. feb. 2025
·
Overnattede 2 nætter
Having stayed here on and off over the last 10 years, it’s sad to see the quality and standards of the hotel and some of the staff declining. Room carpet was filthy, when I asked if they could find me a TV remote control, which had more working buttons, as I was unable to adjust the volume or select some of the channels, it took around six hours for housekeeping to bring me one which didn’t work, followed by another three which didn’t work, and then maintenance bought a selection and the best they could do was one I could change channel and volume, but could only turn it off by switching it off at the plug on the wall behind the TV I dined in the bar on my second night and went around three tables, trying to find a salt grinder with anything in. When I ask the staff if they could fill one up for me, they just went round all the other tables until they found one with anything in and just left all the empty ones for everyone else to deal with. It just feels like people don’t care and I’m not being managed to make the guest experience a good one
Having stayed here on and off over the last 10 years, it’s sad to see the quality and standards of the hotel and some of the staff declining. Room carpet was filthy, when I asked if they could find me a TV remote control, which had more working buttons, as I was unable to adjust the volume or select some of the channels, it took around six hours for housekeeping to bring me one which didn’t work, followed by another three which didn’t work, and then maintenance bought a selection and the best they could do was one I could change channel and volume, but could only turn it off by switching it off at the plug on the wall behind the TV I dined in the bar on my second night and went around three tables, trying to find a salt grinder with anything in. When I ask the staff if they could fill one up for me, they just went round all the other tables until they found one with anything in and just left all the empty ones for everyone else to deal with. It just feels like people don’t care and I’m not being managed to make the guest experience a good one
6
Rachel
31. dec. 2023
·
Overnattede 2 nætter
Easy checkin process. The pool was clean and not too busy. Breakfast was ok, but the coffee machine was broken, the first morning coffee was in a thermal catering flask which was not great, the waitress replaced it with a Starbucks coffee. The following morning the machine was still not working I asked the waiter if they had fresh coffee he was rude but eventually we were brought a pot of coffee. The room was clean and spacious.
Easy checkin process. The pool was clean and not too busy. Breakfast was ok, but the coffee machine was broken, the first morning coffee was in a thermal catering flask which was not great, the waitress replaced it with a Starbucks coffee. The following morning the machine was still not working I asked the waiter if they had fresh coffee he was rude but eventually we were brought a pot of coffee. The room was clean and spacious.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Central beliggenhed i gåafstand til Exeter Cathedral, butikker og The Quay; praktisk til bybesøg.
Relaterede gæsteanmeldelser
10
Sharon
24. aug. 2023
·
Overnattede 3 nætter
In a wonderful position and quiet even though it’s in the middle of the city almost.
In a wonderful position and quiet even though it’s in the middle of the city almost.
10
Michael
22. sep. 2024
·
Overnattede 2 nætter
Central location close to shops, cathedral and Exeter quay. Rooms were well appointed and spotlessly clean. Staff were very friendly and helpful.
Central location close to shops, cathedral and Exeter quay. Rooms were well appointed and spotlessly clean. Staff were very friendly and helpful.
10
Nicola
26. okt. 2024
·
Overnattede 1 nat
I was a bit dubious when booking this hotel, having read some reviews, however, I was pleasantly surprised. The room was spacious, clean and comfortable. The hotel was busy, but there was ample parking. Staff were friendly and helpful. Short walk from the Quay, Cathedral and town centre. Would definitely recommend and would definitely book to stay again.
I was a bit dubious when booking this hotel, having read some reviews, however, I was pleasantly surprised. The room was spacious, clean and comfortable. The hotel was busy, but there was ample parking. Staff were friendly and helpful. Short walk from the Quay, Cathedral and town centre. Would definitely recommend and would definitely book to stay again.
10
Gregory
3. apr. 2023
·
Overnattede 2 nætter
Great location fir Cathedral and City Center
Great location fir Cathedral and City Center
8
Stephen
28. nov. 2024
·
Overnattede 2 nætter
Great location close to the cathedral, clean and cosy rooms with a lovely warm reception.
Great location close to the cathedral, clean and cosy rooms with a lovely warm reception.
8
Richard
30. dec. 2024
·
Overnattede 3 nætter
Great location for all the city bars, pubs and restaurants while being next to Exeter Cathedral. Nice comfortable stay.
Great location for all the city bars, pubs and restaurants while being next to Exeter Cathedral. Nice comfortable stay.
8
Duncan
25. nov. 2023
·
Overnattede 2 nætter
Great location. Accessible for city centre.
Great location. Accessible for city centre.
10
Paul
15. sep. 2024
·
Overnattede 1 nat
Great location , parking , very clean hotel would recommend
Great location , parking , very clean hotel would recommend
8
Clare
13. feb. 2024
·
Overnattede 1 nat
Great location - quiet yet v close to the centre. Great shower. Good hotel staff, could be better breakfast staff. Nice gym, pool, jacuzzi and sauna in morning when not too busy.
Great location - quiet yet v close to the centre. Great shower. Good hotel staff, could be better breakfast staff. Nice gym, pool, jacuzzi and sauna in morning when not too busy.
8
Ajay
22. mar. 2024
·
Overnattede 1 nat
Very impressive lobby, dining area and bedroom, which had some nice touches. However, the hotel is let down by the lack of parking spaces, which are on a first come, first serve, basis. Also, overnight parking costs £15.
Very impressive lobby, dining area and bedroom, which had some nice touches. However, the hotel is let down by the lack of parking spaces, which are on a first come, first serve, basis. Also, overnight parking costs £15.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Feedback på morgenmad og spisning er blandet: nogle roser god kvalitet, mens andre finder maden lunken, udvalget begrænset, køer eller priserne høje. Oplevelser i baren og restauranten spænder fra behagelige til skuffende.
Relaterede gæsteanmeldelser
10
Helen
2. dec. 2024
·
Overnattede 2 nætter
Lovely well equipped gym. Good breakfast
Lovely well equipped gym. Good breakfast
8
T
4. feb. 2024
·
Overnattede 2 nætter
Excellent hotel,friendly and efficient staff Reception good.car parking good and plenty of spaces. Room good with excellent ensuite.shame about poor quality toilet rolls. Buffet breakfast very good.pleased with fresh brown bread for toast. Evening meal very poor. Luke warm fish and chips,chips not fully cooked.we were only ones in restaurant so no excuses.suggest avoiding restaurant.
Excellent hotel,friendly and efficient staff Reception good.car parking good and plenty of spaces. Room good with excellent ensuite.shame about poor quality toilet rolls. Buffet breakfast very good.pleased with fresh brown bread for toast. Evening meal very poor. Luke warm fish and chips,chips not fully cooked.we were only ones in restaurant so no excuses.suggest avoiding restaurant.
10
Andrew
20. mar. 2024
·
Overnattede 1 nat
Very convenient location, clean room with comfortable bed. Friendly staff. Breakfast disappointing - soggy toast and over cooked eggs - otherwise ok.
Very convenient location, clean room with comfortable bed. Friendly staff. Breakfast disappointing - soggy toast and over cooked eggs - otherwise ok.
4
Scott
26. nov. 2023
·
Overnattede 2 nætter
The team at the hotel are lovely and friendly, but they just couldn’t cope with the amount of guests that were booked in. Shame really. Massive queues everywhere at breakfast and on the second day they even ran out of sausages.
The team at the hotel are lovely and friendly, but they just couldn’t cope with the amount of guests that were booked in. Shame really. Massive queues everywhere at breakfast and on the second day they even ran out of sausages.
8
Barry
11. aug. 2024
·
Overnattede 1 nat
Expensive overall, parking and restaurant costs far too much for quality of food and service offered
Expensive overall, parking and restaurant costs far too much for quality of food and service offered
6
neil
6. nov. 2024
·
Overnattede 1 nat
Mold in shower should have been addressed and no bottled water in room plus breakfast service very poor and little options available when we experienced it. Location good and bar area nice
Mold in shower should have been addressed and no bottled water in room plus breakfast service very poor and little options available when we experienced it. Location good and bar area nice
10
James
19. jan. 2024
·
Overnattede 2 nætter
Great stay. Room was quite large, r caption staff were extremely polite and the hotel had great facilities with a pool, gym and sauna. Breakfast was stock standard but definitely did the job.
Great stay. Room was quite large, r caption staff were extremely polite and the hotel had great facilities with a pool, gym and sauna. Breakfast was stock standard but definitely did the job.
8
Pamela
24. jun. 2024
·
Overnattede 1 nat
Bed and pillows were very comfortable. The Breakfast although cooked well was only lukewarm which spoilt it. Pleasant hotel.
Bed and pillows were very comfortable. The Breakfast although cooked well was only lukewarm which spoilt it. Pleasant hotel.
10
Maureen
30. nov. 2023
·
Overnattede 1 nat
Very nice and welcoming and brilliant breakfast
Very nice and welcoming and brilliant breakfast
10
Timothy
31. okt. 2023
·
Overnattede 2 nætter
Good hotel, really friendly staff, nice pool with sauna and hot tub. Good decor. Breakfast could be improved - range of hot food good but a bit cold one morning. Range for non-cooked breakfast was limited. Parking on site at £15 per night
Good hotel, really friendly staff, nice pool with sauna and hot tub. Good decor. Breakfast could be improved - range of hot food good but a bit cold one morning. Range for non-cooked breakfast was limited. Parking on site at £15 per night
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
6
Tine
12. maj 2026
·
Overnattede 1 nat
Dejligt hotel
Dejligt hotel
8
Espen
22. aug. 2024
·
Overnattede 2 nætter
Fint opphold som vanlig på dette hotellet. Vi har vært her mange ganger. Vi reagerte på at de nå har begynt å ta seg betalt for å bruke bassenget, dette har alltid vært gratis. Informasjon om at det er ekstra betaling for å bruke basseng må en slev finne. Er ikke opplyst fra hotellet sin side uten at en leter seg langt inn i ekstraopplysninger om oppholdet.
Fint opphold som vanlig på dette hotellet. Vi har vært her mange ganger. Vi reagerte på at de nå har begynt å ta seg betalt for å bruke bassenget, dette har alltid vært gratis. Informasjon om at det er ekstra betaling for å bruke basseng må en slev finne. Er ikke opplyst fra hotellet sin side uten at en leter seg langt inn i ekstraopplysninger om oppholdet.
8
Susana
for 4 uger siden
·
Overnattede 1 nat
Lovely hotel usefully located in centre of town
Lovely hotel usefully located in centre of town
10
Bahar
for 4 uger siden
·
Overnattede 2 nætter
I give this establishment a very good to excellent rating as my room was clean and very comfortable. I would say the only area of imporvment is their locker for use of the pool and the gym does need upgrading also it would be good to have a spinner to dry the swimsuite after swimming. The shower area need serious upgrade. The breakfast was good and planty.
I give this establishment a very good to excellent rating as my room was clean and very comfortable. I would say the only area of imporvment is their locker for use of the pool and the gym does need upgrading also it would be good to have a spinner to dry the swimsuite after swimming. The shower area need serious upgrade. The breakfast was good and planty.
10
Jacqueline
for 4 uger siden
·
Overnattede 1 nat
This hotel was easily accessible and the car park is a good size. It's in a great location for the city centre, which is a few minutes walk away. The room was nice and spacious and the bed was very comfortable. I struggle to sleep in new places, but I had no issues here. All of the staff were lovely and helpful and happy to answer any queries. We sat in the bar area in the evening for a drink and it was cosy feeling, relaxing and welcoming. Breakfast was delicious and I wish I could have tried more of the food, but I was full. Would definitely stay here again, and try to make use of the gym and pool next time.
This hotel was easily accessible and the car park is a good size. It's in a great location for the city centre, which is a few minutes walk away. The room was nice and spacious and the bed was very comfortable. I struggle to sleep in new places, but I had no issues here. All of the staff were lovely and helpful and happy to answer any queries. We sat in the bar area in the evening for a drink and it was cosy feeling, relaxing and welcoming. Breakfast was delicious and I wish I could have tried more of the food, but I was full. Would definitely stay here again, and try to make use of the gym and pool next time.
Overnatningsstedets retninglinjer
Indtjekningsanvisninger
Alt hvad du behøver at vide for et problemfrit check-in.
Indtjekning
Udtjekning
Fra 15:00 til 23:59
Før 11:00
Godt at vide
Yderligere politikker og oplysninger om denne ejendom.
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Priser for kommende datoer
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-10-20: 205.63587829101562USD
- 2026-10-21: 198.8699723710327USD
- 2026-10-22: 112.40477257809448USD
- 2026-10-23: 239.834826994812USD
- 2026-10-24: 185.12201798016358USD
- 2026-10-25: 95.4138748277893USD
- 2026-10-26: 95.84614279989624USD
- 2026-10-27: 148.1116915713501USD
- 2026-10-28: 145.22595383990478USD
- 2026-10-29: 95.92906767617798USD
- 2026-10-30: 125.87172281011962USD
- 2026-10-31: 171.87291470416258USD
- 2026-11-01: 95.19819477877807USD
- 2026-11-02: 96.07245182757568USD
- 2026-11-03: 142.1071665439453USD
- 2026-11-04: 131.09886780541993USD
- 2026-11-05: 92.06942943273926USD
- 2026-11-06: 96.12092887774658USD
- 2026-11-07: 158.1192389935913USD
- 2026-11-08: 92.06942943273926USD
- 2026-11-09: 95.0717005112915USD
- 2026-11-10: 136.10264151654053USD
- 2026-11-11: 105.2555039786682USD
- 2026-11-12: 91.9320235465393USD
- 2026-11-13: 102.07697685498046USD
- 2026-11-14: 175.1320798892212USD
- 2026-11-15: 91.9320235465393USD
- 2026-11-16: 99.92611180581665USD
- 2026-11-17: 171.87291470416258USD
- 2026-11-18: 157.11848767730712USD
- 2026-11-19: 91.9320235465393USD
- 2026-11-20: 127.9054292781372USD
- 2026-11-21: 201.15169976110838USD
- 2026-11-22: 91.9320235465393USD
- 2026-11-23: 94.07094063015747USD
- 2026-11-24: 153.1154652824707USD
- 2026-11-25: 188.14188126031493USD
- 2026-11-26: 102.59080789224242USD
- 2026-11-27: 182.13735623291015USD
- 2026-11-28: 199.15017999884031USD
- 2026-11-29: 97.07320314385986USD
- 2026-11-30: 94.07094063015747USD
- 2026-12-01: 127.9054292781372USD
- 2026-12-02: 176.75525597406005USD
- 2026-12-03: 102.07697685498046USD
- 2026-12-04: 179.86700296343994USD
- 2026-12-05: 215.16226957818603USD
- 2026-12-06: 92.06942943273926USD
- 2026-12-07: 93.07018931387329USD
- 2026-12-08: 153.1154652824707USD
- 2026-12-09: 188.14188126031493USD
- 2026-12-10: 160.87614425354002USD
- 2026-12-11: 274.4637311612549USD
- 2026-12-12: 211.8433560005493USD
- 2026-12-13: 92.06942943273926USD
- 2026-12-14: 91.9320235465393USD
- 2026-12-15: 112.08452427722167USD
- 2026-12-16: 105.2555039786682USD
- 2026-12-17: 91.9320235465393USD
- 2026-12-18: 90.93157199999999USD
- 2026-12-19: 118.996872USD
- 2026-12-20: 90.93157199999999USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, røgalarm og førstehjælpskasse
- Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
- Der opkræves 10,00 GBP pr. voksen pr. adgang til poolområdet. Børn under 16 år har adgang til poolen i følge med en voksen, maks. to børn pr. voksen. Voksne skal være i vandet for aktivt at holde øje med børnene.
- Ét barn, i alderen 12 år eller derunder, kan overnatte gratis på forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
- Kun registrerede gæster kan opholde sig på værelserne.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).
- Gebyr for engelsk morgenmad: 16.50 GBP pr. person (cirkapriser)
- Gebyr for selvstændig parkering: GBP 16.00 pr. nat
- Tillægsgebyr for kæledyr: GBP 15 pr. kæledyr pr. nat
- Der opkræves ikke gebyrer for servicedyr
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Restaurant
Swimmingpool
Ikkerygerværelser
Roomservice
Renseri
Aktiviteter
Swimmingpool
Indendørs pool
Udendørs opvarmet pool
Pool (Indoor)
Udendørs møbler
Terrasse
Fitness Center (nearby)
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Sauna
Spa/Jacuzzi
Morgenmad på værelset
Familierum
Snack Bar/Deli
Serviceydelser
Renseri
Rengøring
Beværtningsfaciliteter
Sikkerhedsboks
Opbevaring af bagage
Rygeområde
Ekspres check-in/check-out
24-Hour Front Desk
Parkering
Parkering
Ladestation til elbil
Parking (Limited)
Parking Onsite
Internet
Gratis wi-fi