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MainStay Suites Grand Rapids Southeast - Kentwood

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Acerca de esta propiedad

Aprovecha los prácticos servicios que se te ofrecen, como conexión a Internet wifi gratis, una tienda de recuerdos o una zona para barbacoas.

Servicios

Aprovecha los prácticos servicios que se te ofrecen, como conexión a Internet wifi gratis, una tienda de recuerdos o una zona para barbacoas.

Servicios empresariales

Tendrás conexión a Internet por cable gratis, un centro de negocios abierto las 24 horas y check-in exprés a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.

Habitaciones

Reserva una de las 78 habitaciones climatizadas, todas equipadas con cocina con frigorífico/congelador grande y placa de cocina. Descansa como nunca en tu cama con ropa de cama de alta calidad o en el sofá cama doble disponible en todas las habitaciones. La conexión wifi gratis te permitirá mantenerte al día de todo. Además, en tus ratos libres tendrás una televisión de pantalla plana con canales por cable para entretenerte. Entre las comodidades, se incluyen escritorio y periódicos gratuitos entre semana, además de un servicio de limpieza disponible todos los días.

Ubicación

Si decides alojarte en MainStay Suites Grand Rapids Southeast - Kentwood, te encontrarás en una fantástica zona de Grand Rapids (East Beltline) y estarás a menos de 15 minutos en coche de Frederik Meijer Gardens and Sculpture Park y Downtown Market (mercado). Además, este hotel se encuentra a 16 km de Van Andel Arena y a 0,9 km de Zona comercial Centerpointe Mall.

Qué hay cerca

Zona comercial Centerpointe Mall(0.5 millas)
AMF Eastbrook Lanes(0.9 millas)
Centro comercial Woodland(1.1 millas)
Pista de hielo Patterson(1.5 millas)
Reserva del ecosistema Calvin College(1.8 millas)
Calvin University(2.3 millas)
Decatur Vein Clinic(2.4 millas)
MSA Fieldhouse(2.6 millas)
Canepa Tennis Center(3.3 millas)
Centro de bellas artes Forest Hills(3.4 millas)
Methadone Clinic(3.7 millas)
Club de campo Watermark(4.5 millas)
Metro Health Community Clinic(5.1 millas)
Cornerstone University(5.4 millas)
Aquinas College(5.4 millas)
El aeropuerto más práctico para llegar a MainStay Suites Grand Rapids Southeast - Kentwood se encuentra en Aeropuerto internacional Gerald R. Ford (GRR)(4.2 millas)

Aparcamiento
Habitaciones para no fumadores
Habitación familiar
Centro de negocios
Servicio de tintorería
Registros de entrada y salida exprés

Ubicación

3920 Stahl Drive SE, East Beltline, Grand Rapids, Míchigan, Estados Unidos

Zona comercial Centerpointe Mall (0.5 millas)

AMF Eastbrook Lanes (0.9 millas)

Centro comercial Woodland (1.1 millas)

Pista de hielo Patterson (1.5 millas)

Reserva del ecosistema Calvin College (1.8 millas)

Calvin University (2.3 millas)

Más información sobre la ubicación

Opciones de habitación

2

Suite, 1 cama de matrimonio grande, no fumadores (Efficiency)

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

2

Suite, varias camas, no fumadores (Efficiency)

Detalles de la oferta

2 Camas Dobles Extragrandes

Capacidad: 4

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Reseñas de los huéspedes sobre MainStay Suites Grand Rapids Southeast - Kentwood

7.6

Bueno

Basado en 747 comentarios verificados

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En base a las reseñas más recientes, MainStay Suites recibe elogios por sus suites espaciosas, camas cómodas y distribución ideal para familias, pero también se destacan comentarios sobre limpieza inconsistente, mobiliario anticuado y desgastado, y problemas de mantenimiento recurrentes que afectan la comodidad y conveniencia durante la estancia.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En base a las reseñas más recientes, MainStay Suites recibe elogios por sus suites espaciosas, camas cómodas y distribución ideal para familias, pero también se destacan comentarios sobre limpieza inconsistente, mobiliario anticuado y desgastado, y problemas de mantenimiento recurrentes que afectan la comodidad y conveniencia durante la estancia.

El servicio es variado, con informes de personal amable y atento junto con descortesía, falta de seguimiento y problemas con las reservas o el registro de salida. Las instalaciones pueden ser poco fiables, con la piscina y el jacuzzi a menudo cerrados o fuera de servicio. Las opiniones sobre el desayuno varían mucho, desde excelentes hasta inexistentes o de baja calidad. Espere suites amplias y con una buena relación calidad-precio en una zona conveniente, pero esté preparado para un mantenimiento y servicios irregulares.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

La piscina y el jacuzzi suelen estar cerrados o no funcionan; a algunos huéspedes se les indicó que utilizaran las instalaciones de un hotel vecino.

Reseñas de huéspedes relacionadas

8

Alberto

15 mar 2024

·

Se alojó 2 noches

The swimming pool was close

The swimming pool was close

8

Florence

21 feb 2024

·

Se alojó 1 noche

The kitchenette in the room was awesome. Cute little room with a nice homey feel. Microwave was missing in the room and pool was closed down - so had to go around to the sister hotel for pool/hot tub use. Convenient to local shopping, restaurants and activities.

The kitchenette in the room was awesome. Cute little room with a nice homey feel. Microwave was missing in the room and pool was closed down - so had to go around to the sister hotel for pool/hot tub use. Convenient to local shopping, restaurants and activities.

8

Kristine

17 feb 2025

·

Se alojó 1 noche

Please shovel sidewalks

Please shovel sidewalks

10

Ashlie

6 ene 2025

·

Se alojó 2 noches

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

8

Walter

6 mar 2024

·

Se alojó 2 noches

Pool and hot tub not in operation

Pool and hot tub not in operation

6

Thomas

9 ago 2025

·

Se alojó 1 noche

The only negative issues with this property had to do with the fact that the business is closed. We arrived at the address, but there were no Homewood Suites signs, the place was totally dark (no lights on), and the doors were locked. We knocked on the outer door and women answered. She asked if we had a reservation, which we did. She advised us that the facility was closed and had been bought out and was merging with the hotel next door and that construction for renovation was about to begin. Other than that, they were honoring existing reservations, but no allowing any walk-ins. Oh...and no breakfast. All other amenities were open, such as the pool and weight room, but that was all. We were only there one night and never saw another customer, but it was a bit weird having the entire hotel to ourselves.

The only negative issues with this property had to do with the fact that the business is closed. We arrived at the address, but there were no Homewood Suites signs, the place was totally dark (no lights on), and the doors were locked. We knocked on the outer door and women answered. She asked if we had a reservation, which we did. She advised us that the facility was closed and had been bought out and was merging with the hotel next door and that construction for renovation was about to begin. Other than that, they were honoring existing reservations, but no allowing any walk-ins. Oh...and no breakfast. All other amenities were open, such as the pool and weight room, but that was all. We were only there one night and never saw another customer, but it was a bit weird having the entire hotel to ourselves.

4

Roland

15 ene 2025

·

Se alojó 5 noches

When I checked in, there was an extra 100 dollars on top of what my stay was charged that I was not made aware of before checking in, the staff was quite grumpy and largely unhelpful, and the hot tub didn't work. Overall, very unhappy with the place...will not be back

When I checked in, there was an extra 100 dollars on top of what my stay was charged that I was not made aware of before checking in, the staff was quite grumpy and largely unhelpful, and the hot tub didn't work. Overall, very unhappy with the place...will not be back

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las opiniones sobre la limpieza son inconsistentes: varios informes de habitaciones sucias, olores, plagas, alfombras manchadas y basura desbordada, junto con un número menor que señala habitaciones muy limpias.

Reseñas de huéspedes relacionadas

2

Michelle

28 dic 2024

·

Se alojó 2 noches

Our sheets were dirty. The carpets in the hotel were stained and out dated. No toilet paper in the bathroom in lobby. I couldn’t check out and get a receipt because there wasn’t an employee available.

Our sheets were dirty. The carpets in the hotel were stained and out dated. No toilet paper in the bathroom in lobby. I couldn’t check out and get a receipt because there wasn’t an employee available.

4

Sarah

28 abr 2024

·

Se alojó 1 noche

I would’ve been angry if I had paid full price for this room. The bathroom was dirty- hair everywhere, no sign of the thorough Lysol cleaning. There were no extra linens- I went to the front desk and waited for 5 minutes. No one showed so I went back to my room. I then waited and called down for linens and towels. The woman on the phone made me feel bad for calling/asking for additional items. I understand if you can’t leave the desk (although you did for the 5 minutes I was there waiting) but there is a nice way to say “can I have them brought up later”. This hotel is in need of a makeover/modernization. Furniture was dingy. Kitchen would’ve been great but no paper towels or anything to clean with. It’s just a step behind in all aspects.

I would’ve been angry if I had paid full price for this room. The bathroom was dirty- hair everywhere, no sign of the thorough Lysol cleaning. There were no extra linens- I went to the front desk and waited for 5 minutes. No one showed so I went back to my room. I then waited and called down for linens and towels. The woman on the phone made me feel bad for calling/asking for additional items. I understand if you can’t leave the desk (although you did for the 5 minutes I was there waiting) but there is a nice way to say “can I have them brought up later”. This hotel is in need of a makeover/modernization. Furniture was dingy. Kitchen would’ve been great but no paper towels or anything to clean with. It’s just a step behind in all aspects.

6

theresa

9 jun 2024

·

Se alojó 1 noche

Broken phones, dirty bathrooms, garbage in drawers, empty or missing shampoo containers. Overall…not the Hilton experience you would expect. Not what I would expect from any hotel I’m paying for

Broken phones, dirty bathrooms, garbage in drawers, empty or missing shampoo containers. Overall…not the Hilton experience you would expect. Not what I would expect from any hotel I’m paying for

8

Lessie

15 feb 2026

·

Se alojó 2 noches

The room was very clean,but didn't have towles and dishwashing liquid for the dishes in the efficiency kitchen we had, other than that it was great.

The room was very clean,but didn't have towles and dishwashing liquid for the dishes in the efficiency kitchen we had, other than that it was great.

4

Ben

13 sept 2024

·

Se alojó 1 noche

There was mold in the shower and ants in the room, will never stay again

There was mold in the shower and ants in the room, will never stay again

6

Katie

5 oct 2024

·

Se alojó 2 noches

The garbage was overflowing outside the entire three days.

The garbage was overflowing outside the entire three days.

10

Amber

8 jul 2024

·

Se alojó 1 noche

Don’t believe the bad reviews. Is it a luxury hotel? Not by any means but it’s clean and cost effective. We loved having a separate room from the kids without needing another hotel room. The bed was very comfortable and the pull out was too. We would stay again.

Don’t believe the bad reviews. Is it a luxury hotel? Not by any means but it’s clean and cost effective. We loved having a separate room from the kids without needing another hotel room. The bed was very comfortable and the pull out was too. We would stay again.

10

Philip

16 nov 2025

·

Se alojó 1 noche

We booked this hotel because of an excellent facility in another location. We were very disappointed when the breakfast advertised was non-existent and the TV's didn't work. There was trash in the wastebasket and a used coffee pod was in the coffee maker. We probably won't use this facility again.

We booked this hotel because of an excellent facility in another location. We were very disappointed when the breakfast advertised was non-existent and the TV's didn't work. There was trash in the wastebasket and a used coffee pod was in the coffee maker. We probably won't use this facility again.

2

Khaliah

16 feb 2026

·

Se alojó 2 noches

The room wasn’t clean when we got there the door was broke the closet was broke someone cut the phone cord it smell like cat urine in there like worst experience ever 0/10 don’t recommend and they said they couldn’t do nothing about anything

The room wasn’t clean when we got there the door was broke the closet was broke someone cut the phone cord it smell like cat urine in there like worst experience ever 0/10 don’t recommend and they said they couldn’t do nothing about anything

2

Jessica

16 jun 2024

·

Outside the building the property had trash laying around. Inside: the floors were filthy through out. People were smoking weed so it smelled. The building is run down and needs to be worked on and spruced up. Our room had ants and bugs In it. When I told the front desk she said she would tell maintenance. No room should have bugs! We ended our stay early and went to another hotel.

Outside the building the property had trash laying around. Inside: the floors were filthy through out. People were smoking weed so it smelled. The building is run down and needs to be worked on and spruced up. Our room had ants and bugs In it. When I told the front desk she said she would tell maintenance. No room should have bugs! We ended our stay early and went to another hotel.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las suites son espaciosas y cómodas para familias, pero el mobiliario se siente anticuado y desgastado, y algunas habitaciones tienen problemas de mantenimiento o técnicos, como teléfonos o televisores rotos, desagües lentos y problemas ocasionales de agua caliente o Wi-Fi.

Reseñas de huéspedes relacionadas

6

Nicole

19 nov 2025

·

Se alojó 1 noche

Clean but worn down. Night front desk help was rude

Clean but worn down. Night front desk help was rude

6

Julie

21 abr 2024

·

Se alojó 1 noche

The property was in a quiet area and the staff were helpful and personable. I had to ask for a hairdryer, which they promptly provided. The room and bed were dated and in average condition. A lot of wear and tear in kitchenette.

The property was in a quiet area and the staff were helpful and personable. I had to ask for a hairdryer, which they promptly provided. The room and bed were dated and in average condition. A lot of wear and tear in kitchenette.

6

theresa

9 jun 2024

·

Se alojó 1 noche

Broken phones, dirty bathrooms, garbage in drawers, empty or missing shampoo containers. Overall…not the Hilton experience you would expect. Not what I would expect from any hotel I’m paying for

Broken phones, dirty bathrooms, garbage in drawers, empty or missing shampoo containers. Overall…not the Hilton experience you would expect. Not what I would expect from any hotel I’m paying for

10

Grace

9 ene 2025

·

Se alojó 1 noche

I had a king suite and liked it alot. It was clean, comfortable and cozy. Bathroom was updated adding to the appeal. The furniture in the sitting area needs replacement though. I didn't feel like sitting there but I was there only one night. For an extended stay, that would have been a drawback. Kitchen was very convenient, but they should provide more than one set of eating utensils. The garbage disposal was too powerful for the small size sink. Not a big deal, just throws food out when turned on. Overall a very inviting room. I was not crazy about being across from the elevator, but there were only one or two noisy guests briefly passing by.

I had a king suite and liked it alot. It was clean, comfortable and cozy. Bathroom was updated adding to the appeal. The furniture in the sitting area needs replacement though. I didn't feel like sitting there but I was there only one night. For an extended stay, that would have been a drawback. Kitchen was very convenient, but they should provide more than one set of eating utensils. The garbage disposal was too powerful for the small size sink. Not a big deal, just throws food out when turned on. Overall a very inviting room. I was not crazy about being across from the elevator, but there were only one or two noisy guests briefly passing by.

10

Diana

16 jun 2024

·

Se alojó 2 noches

Very comfortable beds. Nice space in the rooms.

Very comfortable beds. Nice space in the rooms.

6

Kevin

13 dic 2024

·

Se alojó 5 noches

We woke up one morning and there was no hot water to take a shower.

We woke up one morning and there was no hot water to take a shower.

10

Amber

8 jul 2024

·

Se alojó 1 noche

Don’t believe the bad reviews. Is it a luxury hotel? Not by any means but it’s clean and cost effective. We loved having a separate room from the kids without needing another hotel room. The bed was very comfortable and the pull out was too. We would stay again.

Don’t believe the bad reviews. Is it a luxury hotel? Not by any means but it’s clean and cost effective. We loved having a separate room from the kids without needing another hotel room. The bed was very comfortable and the pull out was too. We would stay again.

10

Mary

23 jun 2024

·

Se alojó 1 noche

The stay was great! Our family suite was more than I expected. A full kitchen, 2 bathrooms, and separate queen bedrooms! Very roomy! The only problem was the bathtub drain is super slow, so youll have to wait for it to go down for the next person to shower. Other than that, it was great!

The stay was great! Our family suite was more than I expected. A full kitchen, 2 bathrooms, and separate queen bedrooms! Very roomy! The only problem was the bathtub drain is super slow, so youll have to wait for it to go down for the next person to shower. Other than that, it was great!

8

nathan

30 dic 2025

·

Se alojó 1 noche

Great suite with lots of space and included appliances. Great for families.

Great suite with lots of space and included appliances. Great for families.

6

Roger

6 feb 2025

·

Se alojó 2 noches

The place has an old feel. Doors squeak, front doors kept opening and closing even though it was very cold outside. We could not contact the front desk via room phone - we had to use our cell phone to call them. When I did need a couple of things the staff did respond quickly.

The place has an old feel. Doors squeak, front doors kept opening and closing even though it was very cold outside. We could not contact the front desk via room phone - we had to use our cell phone to call them. When I did need a couple of things the staff did respond quickly.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es variado: varios huéspedes elogian al personal amable y servicial y al registro rápido, mientras que otros mencionan descortesía, falta de respuesta y problemas con las reservas o el registro de salida tardío.

Reseñas de huéspedes relacionadas

2

Stephanie

3 ene 2026

·

Se alojó 2 noches

The staff is rude, you have to ask multiple times for housekeeping, I requested late check out as a gold member and they were trying to get me to leave at normal checkout after approving late check out and threatened to charge me a late fee. This is after I booked a suite for Christmas and they gave my room away leaving me and my children to figuring out another hotel. This room was booked for weeks and I was at check in early to ensure we could get the room. Very money hungry and inconsiderate of people. Will never book again. I love Choice hotels as a whole but this one doesn’t deserve another damn dollar of my hard earned money

The staff is rude, you have to ask multiple times for housekeeping, I requested late check out as a gold member and they were trying to get me to leave at normal checkout after approving late check out and threatened to charge me a late fee. This is after I booked a suite for Christmas and they gave my room away leaving me and my children to figuring out another hotel. This room was booked for weeks and I was at check in early to ensure we could get the room. Very money hungry and inconsiderate of people. Will never book again. I love Choice hotels as a whole but this one doesn’t deserve another damn dollar of my hard earned money

6

Nicole

19 nov 2025

·

Se alojó 1 noche

Clean but worn down. Night front desk help was rude

Clean but worn down. Night front desk help was rude

10

royce

21 feb 2024

·

Se alojó 4 noches

very nice staff is friendly

very nice staff is friendly

2

Michelle

28 dic 2024

·

Se alojó 2 noches

Our sheets were dirty. The carpets in the hotel were stained and out dated. No toilet paper in the bathroom in lobby. I couldn’t check out and get a receipt because there wasn’t an employee available.

Our sheets were dirty. The carpets in the hotel were stained and out dated. No toilet paper in the bathroom in lobby. I couldn’t check out and get a receipt because there wasn’t an employee available.

2

Gary

6 jun 2024

·

Se alojó 1 noche

I initially checked in online the day before and was assigned to a room on the first floor. Upon arrival the digital key did not work so when I stopped at the desk I was told my room was not yet ready at 5pm. Once my room was ready I was placed in a room on the second floor. There was a room we passed on the way to the elevators that smelled like a rotting corpse. The breakfast was nothing like what was pictured on the hotels.com site. Grey/green sausage and no waffles. No coffee available when I went to the breakfast buffet. The hotel felt dirty and except for checkout the customer service was not friendly.

I initially checked in online the day before and was assigned to a room on the first floor. Upon arrival the digital key did not work so when I stopped at the desk I was told my room was not yet ready at 5pm. Once my room was ready I was placed in a room on the second floor. There was a room we passed on the way to the elevators that smelled like a rotting corpse. The breakfast was nothing like what was pictured on the hotels.com site. Grey/green sausage and no waffles. No coffee available when I went to the breakfast buffet. The hotel felt dirty and except for checkout the customer service was not friendly.

10

Thomas

5 abr 2024

·

Se alojó 1 noche

Staff has been wonderful

Staff has been wonderful

10

keshia

16 mar 2024

·

Se alojó 1 noche

The staff on second shift is amazing

The staff on second shift is amazing

10

keshia

28 feb 2024

·

Se alojó 1 noche

The staff was amazing and checking in was easy

The staff was amazing and checking in was easy

10

Ashlie

6 ene 2025

·

Se alojó 2 noches

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

4

Roland

15 ene 2025

·

Se alojó 5 noches

When I checked in, there was an extra 100 dollars on top of what my stay was charged that I was not made aware of before checking in, the staff was quite grumpy and largely unhelpful, and the hot tub didn't work. Overall, very unhappy with the place...will not be back

When I checked in, there was an extra 100 dollars on top of what my stay was charged that I was not made aware of before checking in, the staff was quite grumpy and largely unhelpful, and the hot tub didn't work. Overall, very unhappy with the place...will not be back

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Base tranquila y conveniente con fácil acceso al centro de Grand Rapids, tiendas, restaurantes y atracciones.

Reseñas de huéspedes relacionadas

6

Julie

21 abr 2024

·

Se alojó 1 noche

The property was in a quiet area and the staff were helpful and personable. I had to ask for a hairdryer, which they promptly provided. The room and bed were dated and in average condition. A lot of wear and tear in kitchenette.

The property was in a quiet area and the staff were helpful and personable. I had to ask for a hairdryer, which they promptly provided. The room and bed were dated and in average condition. A lot of wear and tear in kitchenette.

8

Florence

21 feb 2024

·

Se alojó 1 noche

The kitchenette in the room was awesome. Cute little room with a nice homey feel. Microwave was missing in the room and pool was closed down - so had to go around to the sister hotel for pool/hot tub use. Convenient to local shopping, restaurants and activities.

The kitchenette in the room was awesome. Cute little room with a nice homey feel. Microwave was missing in the room and pool was closed down - so had to go around to the sister hotel for pool/hot tub use. Convenient to local shopping, restaurants and activities.

4

Wentao

25 nov 2024

·

Se alojó 1 noche

Hotel smells not as pleasant, when family of four trying to get blanket for sofa bed, office do not have clean supply. Otherwise, good location, friendly staff

Hotel smells not as pleasant, when family of four trying to get blanket for sofa bed, office do not have clean supply. Otherwise, good location, friendly staff

8

dana

16 sept 2024

·

Se alojó 3 noches

Easy access into Grand Rapids downtown. Easy drive to all attractions. Bed was comfortable. Shower has good hot water and pressure. Only thing they could do better is: supply the kitchen with more kitchen/stove wear. There is a stove top but not a single pot/pan or cooking utensil. Wil stay again after throwing a quart sauce pan and spatula into the car.

Easy access into Grand Rapids downtown. Easy drive to all attractions. Bed was comfortable. Shower has good hot water and pressure. Only thing they could do better is: supply the kitchen with more kitchen/stove wear. There is a stove top but not a single pot/pan or cooking utensil. Wil stay again after throwing a quart sauce pan and spatula into the car.

10

Kam

27 feb 2024

·

Se alojó 1 noche

Pretty good stay quiet and clean. But if you plan on hooking anything up to the hdmi ports on the tv’s not gonna happen.

Pretty good stay quiet and clean. But if you plan on hooking anything up to the hdmi ports on the tv’s not gonna happen.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

La experiencia del desayuno es inconsistente, que va desde excelente hasta limitado o inexistente, con quejas ocasionales sobre el café y la calidad.

Reseñas de huéspedes relacionadas

2

Gary

6 jun 2024

·

Se alojó 1 noche

I initially checked in online the day before and was assigned to a room on the first floor. Upon arrival the digital key did not work so when I stopped at the desk I was told my room was not yet ready at 5pm. Once my room was ready I was placed in a room on the second floor. There was a room we passed on the way to the elevators that smelled like a rotting corpse. The breakfast was nothing like what was pictured on the hotels.com site. Grey/green sausage and no waffles. No coffee available when I went to the breakfast buffet. The hotel felt dirty and except for checkout the customer service was not friendly.

I initially checked in online the day before and was assigned to a room on the first floor. Upon arrival the digital key did not work so when I stopped at the desk I was told my room was not yet ready at 5pm. Once my room was ready I was placed in a room on the second floor. There was a room we passed on the way to the elevators that smelled like a rotting corpse. The breakfast was nothing like what was pictured on the hotels.com site. Grey/green sausage and no waffles. No coffee available when I went to the breakfast buffet. The hotel felt dirty and except for checkout the customer service was not friendly.

10

Brandi

15 feb 2025

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Se alojó 1 noche

Comfy beds, nice a clean. Awesome breakfast

Comfy beds, nice a clean. Awesome breakfast

10

Ashlie

6 ene 2025

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Se alojó 2 noches

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

10

Philip

16 nov 2025

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Se alojó 1 noche

We booked this hotel because of an excellent facility in another location. We were very disappointed when the breakfast advertised was non-existent and the TV's didn't work. There was trash in the wastebasket and a used coffee pod was in the coffee maker. We probably won't use this facility again.

We booked this hotel because of an excellent facility in another location. We were very disappointed when the breakfast advertised was non-existent and the TV's didn't work. There was trash in the wastebasket and a used coffee pod was in the coffee maker. We probably won't use this facility again.

6

Thomas

9 ago 2025

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Se alojó 1 noche

The only negative issues with this property had to do with the fact that the business is closed. We arrived at the address, but there were no Homewood Suites signs, the place was totally dark (no lights on), and the doors were locked. We knocked on the outer door and women answered. She asked if we had a reservation, which we did. She advised us that the facility was closed and had been bought out and was merging with the hotel next door and that construction for renovation was about to begin. Other than that, they were honoring existing reservations, but no allowing any walk-ins. Oh...and no breakfast. All other amenities were open, such as the pool and weight room, but that was all. We were only there one night and never saw another customer, but it was a bit weird having the entire hotel to ourselves.

The only negative issues with this property had to do with the fact that the business is closed. We arrived at the address, but there were no Homewood Suites signs, the place was totally dark (no lights on), and the doors were locked. We knocked on the outer door and women answered. She asked if we had a reservation, which we did. She advised us that the facility was closed and had been bought out and was merging with the hotel next door and that construction for renovation was about to begin. Other than that, they were honoring existing reservations, but no allowing any walk-ins. Oh...and no breakfast. All other amenities were open, such as the pool and weight room, but that was all. We were only there one night and never saw another customer, but it was a bit weird having the entire hotel to ourselves.

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2

Marcella

hace 2 semanas

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Se alojó 2 noches

Hotel said it was pet friendly and did not specify just dogs. Took our cats and the man at the front said only dogs allowed. Finally called manager and let us stay. We got to the room and it was absolutely filthy. Floors were disgusting with hair and mold in shower. Went to front desk to tell him and he said the cleaner went to the hospital and didn’t offer any help. We asked for vacuum to clean ourselves. Makeup stained bedding, top of fridge and microwave were caked with food/nastiness. Couch pillows stained, and only 1 tv, but had hookups and cords hanging for another one in the living space. We had to stay because we couldn’t find availability for other cat hotels in such a short time. We cleaned the room ourselves to make ourselves feel better about staying. We planned on extending the stay but not after we saw how horrible the room was. Pool and elevator were also closed…DO NOT STAY HERE.

Hotel said it was pet friendly and did not specify just dogs. Took our cats and the man at the front said only dogs allowed. Finally called manager and let us stay. We got to the room and it was absolutely filthy. Floors were disgusting with hair and mold in shower. Went to front desk to tell him and he said the cleaner went to the hospital and didn’t offer any help. We asked for vacuum to clean ourselves. Makeup stained bedding, top of fridge and microwave were caked with food/nastiness. Couch pillows stained, and only 1 tv, but had hookups and cords hanging for another one in the living space. We had to stay because we couldn’t find availability for other cat hotels in such a short time. We cleaned the room ourselves to make ourselves feel better about staying. We planned on extending the stay but not after we saw how horrible the room was. Pool and elevator were also closed…DO NOT STAY HERE.

8

Chiquita

19 jul 2026

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Se alojó 2 noches

Clean room..Max an BP were great! Some nosey neighbors with the TV being extremely loud. Overall, will return

Clean room..Max an BP were great! Some nosey neighbors with the TV being extremely loud. Overall, will return

2

Jae

15 jul 2026

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Se alojó 4 noches

I usually do not leave any comments and I can accept minor discomfort in any hotels. However, this place was beyond ignorable. As soon as we got to the place, it reeked of weed and the rooms were disgusting. We had 7 rooms booked, and all 7 rooms were dirty. There were no shower curtains, the bath was still wet, and no towels. There were bed bugs, stains on the sheets, and hairs on the bed. The hotel refused to refund and Expedia is also refusing to refund as well. DO NOT trust Expedia’s ratings. This is one of the worst hotels you can stay at.

I usually do not leave any comments and I can accept minor discomfort in any hotels. However, this place was beyond ignorable. As soon as we got to the place, it reeked of weed and the rooms were disgusting. We had 7 rooms booked, and all 7 rooms were dirty. There were no shower curtains, the bath was still wet, and no towels. There were bed bugs, stains on the sheets, and hairs on the bed. The hotel refused to refund and Expedia is also refusing to refund as well. DO NOT trust Expedia’s ratings. This is one of the worst hotels you can stay at.

2

Michael

14 jul 2026

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Se alojó 3 noches

Broken Elevator, People living there. Room smelled like a smokers room. Did not feel safe.

Broken Elevator, People living there. Room smelled like a smokers room. Did not feel safe.

2

Justin

12 jul 2026

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Se alojó 2 noches

I had 3 different rooms. First room the air conditioning didn’t work it was 90 degrees. Smelt like cigarettes. On third floor no working elevator. Second room smelt like cigarettes. Stains all over the walls and carpet and furniture. Bathroom toilet was used and not flushed. The tv had a giant spiderweb crack. No garbages. No working phone. Third room the bed was smaller than what I paid and handicap room. The hotel itself feels like a trap house.

I had 3 different rooms. First room the air conditioning didn’t work it was 90 degrees. Smelt like cigarettes. On third floor no working elevator. Second room smelt like cigarettes. Stains all over the walls and carpet and furniture. Bathroom toilet was used and not flushed. The tv had a giant spiderweb crack. No garbages. No working phone. Third room the bed was smaller than what I paid and handicap room. The hotel itself feels like a trap house.

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 23:59

Antes de la(s) 11:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

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¿Estás considerando este hotel para tu viaje a Grand Rapids?

¿Cómo suelen ser las tarifas de las habitaciones en MainStay Suites Grand Rapids Southeast - Kentwood?

Durante los próximos 60–90 días, las tarifas de las habitaciones en MainStay Suites Grand Rapids Southeast - Kentwood en Grand Rapids suelen rondar los 67 US$ por noche para dos huéspedes, con un rango de 67 US$ a 75 US$ en las fechas disponibles.

¿Qué hay cerca y para quién es ideal este hotel?

MainStay Suites Grand Rapids Southeast - Kentwood en Grand Rapids está situado en el condado de Kent, cerca de centros comerciales y campus universitarios, como Centerpointe Mall y Woodland Mall, además de la Calvin University, lo que lo hace conveniente para hacer recados y visitar el campus. Su ubicación y las comodidades orientadas a los negocios lo convierten en una opción práctica para viajeros de negocios y visitantes de corta estancia.

Precios para las próximas fechas

octubre 2026

noviembre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.