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MainStay Suites Grand Rapids Southeast - Kentwood

From

US$ 76

/noite

MainStay Suites Grand Rapids Southeast - Kentwood - Image 1

MainStay Suites Grand Rapids Southeast - Kentwood - Quarto

MainStay Suites Grand Rapids Southeast - Kentwood - Quarto

MainStay Suites Grand Rapids Southeast - Kentwood - Casa de banho

MainStay Suites Grand Rapids Southeast - Kentwood - Sala de fitness

Selecione datas para ver preços e disponibilidade

From

US$ 76

/noite

Sobre este alojamento

Algumas das comodidades e serviços em destaque incluem Wi-fi grátis, uma loja de presentes/quiosque de jornais e churrasqueiras.

Estacionamento
Quartos de não fumadores
Sala familiar
Centro de negócios
Limpeza a seco
Check-in/check-out expresso

Localização

3920 Stahl Drive SE, East Beltline, Grand Rapids, Michigan, Estados Unidos

Centerpointe Mall (0.5 milhas)

AMF Eastbrook Lanes (0.9 milhas)

Woodland Mall (1.1 milhas)

Patterson Ice Center (1.5 milhas)

Calvin College Ecosystem Preserve (1.8 milhas)

Calvin University (2.3 milhas)

Mais informações sobre a localização

Opções de quartos

2

Suite, várias camas, não fumadores (Efficiency)

Detalhes do quarto

2 Camas De Casal Extragrandes

Dormidas 4

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou camas extra (gratuitas)

2

Suite, 1 cama king-size, não fumadores (Efficiency)

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou camas extra (gratuitas)

Avaliações dos hóspedes

7.7

Bom

Com base em 742 avaliações verificadas

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Analisando as avaliações recentes, o MainStay Suites recebe elogios pelos quartos espaçosos, camas confortáveis e disposição adequada para famílias, mas o feedback também aponta inconsistências na limpeza, mobiliário desatualizado e desgastado, e problemas recorrentes de manutenção que afetam a comodidade e o conforto durante a estadia.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

Analisando as avaliações recentes, o MainStay Suites recebe elogios pelos quartos espaçosos, camas confortáveis e disposição adequada para famílias, mas o feedback também aponta inconsistências na limpeza, mobiliário desatualizado e desgastado, e problemas recorrentes de manutenção que afetam a comodidade e o conforto durante a estadia.

O atendimento é variado, com relatos de funcionários simpáticos e prestativos, juntamente com descortesia, falta de acompanhamento e problemas com reservas ou check-out. As instalações podem ser pouco confiáveis, com a piscina e a banheira de hidromassagem frequentemente fechadas ou fora de funcionamento. O feedback sobre o café da manhã é muito diverso, variando de excelente a indisponível ou abaixo do esperado. Espere suítes espaçosas e com bom custo-benefício em uma área conveniente, mas esteja preparado para manutenção e comodidades irregulares.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

A piscina e a banheira de hidromassagem costumam estar fechadas ou fora de funcionamento; alguns hóspedes foram orientados a usar as instalações de um hotel vizinho.

Avaliações dos hóspedes relacionadas

8

Alberto

15 de mar. de 2024

·

A estadia foi de 2 noites

The swimming pool was close

The swimming pool was close

8

Florence

21 de fev. de 2024

·

A estadia foi de 1 noite

The kitchenette in the room was awesome. Cute little room with a nice homey feel. Microwave was missing in the room and pool was closed down - so had to go around to the sister hotel for pool/hot tub use. Convenient to local shopping, restaurants and activities.

The kitchenette in the room was awesome. Cute little room with a nice homey feel. Microwave was missing in the room and pool was closed down - so had to go around to the sister hotel for pool/hot tub use. Convenient to local shopping, restaurants and activities.

8

Kristine

17 de fev. de 2025

·

A estadia foi de 1 noite

Please shovel sidewalks

Please shovel sidewalks

10

Ashlie

6 de jan. de 2025

·

A estadia foi de 2 noites

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

8

Walter

6 de mar. de 2024

·

A estadia foi de 2 noites

Pool and hot tub not in operation

Pool and hot tub not in operation

6

Thomas

9 de ago. de 2025

·

A estadia foi de 1 noite

The only negative issues with this property had to do with the fact that the business is closed. We arrived at the address, but there were no Homewood Suites signs, the place was totally dark (no lights on), and the doors were locked. We knocked on the outer door and women answered. She asked if we had a reservation, which we did. She advised us that the facility was closed and had been bought out and was merging with the hotel next door and that construction for renovation was about to begin. Other than that, they were honoring existing reservations, but no allowing any walk-ins. Oh...and no breakfast. All other amenities were open, such as the pool and weight room, but that was all. We were only there one night and never saw another customer, but it was a bit weird having the entire hotel to ourselves.

The only negative issues with this property had to do with the fact that the business is closed. We arrived at the address, but there were no Homewood Suites signs, the place was totally dark (no lights on), and the doors were locked. We knocked on the outer door and women answered. She asked if we had a reservation, which we did. She advised us that the facility was closed and had been bought out and was merging with the hotel next door and that construction for renovation was about to begin. Other than that, they were honoring existing reservations, but no allowing any walk-ins. Oh...and no breakfast. All other amenities were open, such as the pool and weight room, but that was all. We were only there one night and never saw another customer, but it was a bit weird having the entire hotel to ourselves.

4

Roland

15 de jan. de 2025

·

A estadia foi de 5 noites

When I checked in, there was an extra 100 dollars on top of what my stay was charged that I was not made aware of before checking in, the staff was quite grumpy and largely unhelpful, and the hot tub didn't work. Overall, very unhappy with the place...will not be back

When I checked in, there was an extra 100 dollars on top of what my stay was charged that I was not made aware of before checking in, the staff was quite grumpy and largely unhelpful, and the hot tub didn't work. Overall, very unhappy with the place...will not be back

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

O feedback sobre a limpeza é inconsistente: vários relatos de quartos sujos, odores, pragas, carpetes manchados e lixo transbordando, juntamente com um número menor de observações de quartos muito limpos.

Avaliações dos hóspedes relacionadas

2

Michelle

28 de dez. de 2024

·

A estadia foi de 2 noites

Our sheets were dirty. The carpets in the hotel were stained and out dated. No toilet paper in the bathroom in lobby. I couldn’t check out and get a receipt because there wasn’t an employee available.

Our sheets were dirty. The carpets in the hotel were stained and out dated. No toilet paper in the bathroom in lobby. I couldn’t check out and get a receipt because there wasn’t an employee available.

4

Sarah

28 de abr. de 2024

·

A estadia foi de 1 noite

I would’ve been angry if I had paid full price for this room. The bathroom was dirty- hair everywhere, no sign of the thorough Lysol cleaning. There were no extra linens- I went to the front desk and waited for 5 minutes. No one showed so I went back to my room. I then waited and called down for linens and towels. The woman on the phone made me feel bad for calling/asking for additional items. I understand if you can’t leave the desk (although you did for the 5 minutes I was there waiting) but there is a nice way to say “can I have them brought up later”. This hotel is in need of a makeover/modernization. Furniture was dingy. Kitchen would’ve been great but no paper towels or anything to clean with. It’s just a step behind in all aspects.

I would’ve been angry if I had paid full price for this room. The bathroom was dirty- hair everywhere, no sign of the thorough Lysol cleaning. There were no extra linens- I went to the front desk and waited for 5 minutes. No one showed so I went back to my room. I then waited and called down for linens and towels. The woman on the phone made me feel bad for calling/asking for additional items. I understand if you can’t leave the desk (although you did for the 5 minutes I was there waiting) but there is a nice way to say “can I have them brought up later”. This hotel is in need of a makeover/modernization. Furniture was dingy. Kitchen would’ve been great but no paper towels or anything to clean with. It’s just a step behind in all aspects.

6

theresa

9 de jun. de 2024

·

A estadia foi de 1 noite

Broken phones, dirty bathrooms, garbage in drawers, empty or missing shampoo containers. Overall…not the Hilton experience you would expect. Not what I would expect from any hotel I’m paying for

Broken phones, dirty bathrooms, garbage in drawers, empty or missing shampoo containers. Overall…not the Hilton experience you would expect. Not what I would expect from any hotel I’m paying for

8

Lessie

15 de fev. de 2026

·

A estadia foi de 2 noites

The room was very clean,but didn't have towles and dishwashing liquid for the dishes in the efficiency kitchen we had, other than that it was great.

The room was very clean,but didn't have towles and dishwashing liquid for the dishes in the efficiency kitchen we had, other than that it was great.

4

Ben

13 de set. de 2024

·

A estadia foi de 1 noite

There was mold in the shower and ants in the room, will never stay again

There was mold in the shower and ants in the room, will never stay again

6

Katie

5 de out. de 2024

·

A estadia foi de 2 noites

The garbage was overflowing outside the entire three days.

The garbage was overflowing outside the entire three days.

10

Amber

8 de jul. de 2024

·

A estadia foi de 1 noite

Don’t believe the bad reviews. Is it a luxury hotel? Not by any means but it’s clean and cost effective. We loved having a separate room from the kids without needing another hotel room. The bed was very comfortable and the pull out was too. We would stay again.

Don’t believe the bad reviews. Is it a luxury hotel? Not by any means but it’s clean and cost effective. We loved having a separate room from the kids without needing another hotel room. The bed was very comfortable and the pull out was too. We would stay again.

10

Philip

16 de nov. de 2025

·

A estadia foi de 1 noite

We booked this hotel because of an excellent facility in another location. We were very disappointed when the breakfast advertised was non-existent and the TV's didn't work. There was trash in the wastebasket and a used coffee pod was in the coffee maker. We probably won't use this facility again.

We booked this hotel because of an excellent facility in another location. We were very disappointed when the breakfast advertised was non-existent and the TV's didn't work. There was trash in the wastebasket and a used coffee pod was in the coffee maker. We probably won't use this facility again.

2

Khaliah

16 de fev. de 2026

·

A estadia foi de 2 noites

The room wasn’t clean when we got there the door was broke the closet was broke someone cut the phone cord it smell like cat urine in there like worst experience ever 0/10 don’t recommend and they said they couldn’t do nothing about anything

The room wasn’t clean when we got there the door was broke the closet was broke someone cut the phone cord it smell like cat urine in there like worst experience ever 0/10 don’t recommend and they said they couldn’t do nothing about anything

2

Jessica

16 de jun. de 2024

·

Outside the building the property had trash laying around. Inside: the floors were filthy through out. People were smoking weed so it smelled. The building is run down and needs to be worked on and spruced up. Our room had ants and bugs In it. When I told the front desk she said she would tell maintenance. No room should have bugs! We ended our stay early and went to another hotel.

Outside the building the property had trash laying around. Inside: the floors were filthy through out. People were smoking weed so it smelled. The building is run down and needs to be worked on and spruced up. Our room had ants and bugs In it. When I told the front desk she said she would tell maintenance. No room should have bugs! We ended our stay early and went to another hotel.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

As suítes são espaçosas e confortáveis para famílias, mas o mobiliário parece datado e desgastado, e alguns quartos têm problemas de manutenção ou tecnológicos, como telefones ou TVs quebrados, ralos lentos e problemas ocasionais com água quente ou Wi-Fi.

Avaliações dos hóspedes relacionadas

6

Nicole

19 de nov. de 2025

·

A estadia foi de 1 noite

Clean but worn down. Night front desk help was rude

Clean but worn down. Night front desk help was rude

6

Julie

21 de abr. de 2024

·

A estadia foi de 1 noite

The property was in a quiet area and the staff were helpful and personable. I had to ask for a hairdryer, which they promptly provided. The room and bed were dated and in average condition. A lot of wear and tear in kitchenette.

The property was in a quiet area and the staff were helpful and personable. I had to ask for a hairdryer, which they promptly provided. The room and bed were dated and in average condition. A lot of wear and tear in kitchenette.

6

theresa

9 de jun. de 2024

·

A estadia foi de 1 noite

Broken phones, dirty bathrooms, garbage in drawers, empty or missing shampoo containers. Overall…not the Hilton experience you would expect. Not what I would expect from any hotel I’m paying for

Broken phones, dirty bathrooms, garbage in drawers, empty or missing shampoo containers. Overall…not the Hilton experience you would expect. Not what I would expect from any hotel I’m paying for

10

Grace

9 de jan. de 2025

·

A estadia foi de 1 noite

I had a king suite and liked it alot. It was clean, comfortable and cozy. Bathroom was updated adding to the appeal. The furniture in the sitting area needs replacement though. I didn't feel like sitting there but I was there only one night. For an extended stay, that would have been a drawback. Kitchen was very convenient, but they should provide more than one set of eating utensils. The garbage disposal was too powerful for the small size sink. Not a big deal, just throws food out when turned on. Overall a very inviting room. I was not crazy about being across from the elevator, but there were only one or two noisy guests briefly passing by.

I had a king suite and liked it alot. It was clean, comfortable and cozy. Bathroom was updated adding to the appeal. The furniture in the sitting area needs replacement though. I didn't feel like sitting there but I was there only one night. For an extended stay, that would have been a drawback. Kitchen was very convenient, but they should provide more than one set of eating utensils. The garbage disposal was too powerful for the small size sink. Not a big deal, just throws food out when turned on. Overall a very inviting room. I was not crazy about being across from the elevator, but there were only one or two noisy guests briefly passing by.

10

Diana

16 de jun. de 2024

·

A estadia foi de 2 noites

Very comfortable beds. Nice space in the rooms.

Very comfortable beds. Nice space in the rooms.

6

Kevin

13 de dez. de 2024

·

A estadia foi de 5 noites

We woke up one morning and there was no hot water to take a shower.

We woke up one morning and there was no hot water to take a shower.

10

Amber

8 de jul. de 2024

·

A estadia foi de 1 noite

Don’t believe the bad reviews. Is it a luxury hotel? Not by any means but it’s clean and cost effective. We loved having a separate room from the kids without needing another hotel room. The bed was very comfortable and the pull out was too. We would stay again.

Don’t believe the bad reviews. Is it a luxury hotel? Not by any means but it’s clean and cost effective. We loved having a separate room from the kids without needing another hotel room. The bed was very comfortable and the pull out was too. We would stay again.

10

Mary

23 de jun. de 2024

·

A estadia foi de 1 noite

The stay was great! Our family suite was more than I expected. A full kitchen, 2 bathrooms, and separate queen bedrooms! Very roomy! The only problem was the bathtub drain is super slow, so youll have to wait for it to go down for the next person to shower. Other than that, it was great!

The stay was great! Our family suite was more than I expected. A full kitchen, 2 bathrooms, and separate queen bedrooms! Very roomy! The only problem was the bathtub drain is super slow, so youll have to wait for it to go down for the next person to shower. Other than that, it was great!

8

nathan

30 de dez. de 2025

·

A estadia foi de 1 noite

Great suite with lots of space and included appliances. Great for families.

Great suite with lots of space and included appliances. Great for families.

6

Roger

6 de fev. de 2025

·

A estadia foi de 2 noites

The place has an old feel. Doors squeak, front doors kept opening and closing even though it was very cold outside. We could not contact the front desk via room phone - we had to use our cell phone to call them. When I did need a couple of things the staff did respond quickly.

The place has an old feel. Doors squeak, front doors kept opening and closing even though it was very cold outside. We could not contact the front desk via room phone - we had to use our cell phone to call them. When I did need a couple of things the staff did respond quickly.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O atendimento é variado: vários hóspedes elogiam a equipe simpática e prestativa e o check-in fácil, enquanto outros mencionam descortesia, falta de resposta e problemas com reservas ou check-out tardio.

Avaliações dos hóspedes relacionadas

2

Stephanie

3 de jan. de 2026

·

A estadia foi de 2 noites

The staff is rude, you have to ask multiple times for housekeeping, I requested late check out as a gold member and they were trying to get me to leave at normal checkout after approving late check out and threatened to charge me a late fee. This is after I booked a suite for Christmas and they gave my room away leaving me and my children to figuring out another hotel. This room was booked for weeks and I was at check in early to ensure we could get the room. Very money hungry and inconsiderate of people. Will never book again. I love Choice hotels as a whole but this one doesn’t deserve another damn dollar of my hard earned money

The staff is rude, you have to ask multiple times for housekeeping, I requested late check out as a gold member and they were trying to get me to leave at normal checkout after approving late check out and threatened to charge me a late fee. This is after I booked a suite for Christmas and they gave my room away leaving me and my children to figuring out another hotel. This room was booked for weeks and I was at check in early to ensure we could get the room. Very money hungry and inconsiderate of people. Will never book again. I love Choice hotels as a whole but this one doesn’t deserve another damn dollar of my hard earned money

6

Nicole

19 de nov. de 2025

·

A estadia foi de 1 noite

Clean but worn down. Night front desk help was rude

Clean but worn down. Night front desk help was rude

10

royce

21 de fev. de 2024

·

A estadia foi de 4 noites

very nice staff is friendly

very nice staff is friendly

2

Michelle

28 de dez. de 2024

·

A estadia foi de 2 noites

Our sheets were dirty. The carpets in the hotel were stained and out dated. No toilet paper in the bathroom in lobby. I couldn’t check out and get a receipt because there wasn’t an employee available.

Our sheets were dirty. The carpets in the hotel were stained and out dated. No toilet paper in the bathroom in lobby. I couldn’t check out and get a receipt because there wasn’t an employee available.

2

Gary

6 de jun. de 2024

·

A estadia foi de 1 noite

I initially checked in online the day before and was assigned to a room on the first floor. Upon arrival the digital key did not work so when I stopped at the desk I was told my room was not yet ready at 5pm. Once my room was ready I was placed in a room on the second floor. There was a room we passed on the way to the elevators that smelled like a rotting corpse. The breakfast was nothing like what was pictured on the hotels.com site. Grey/green sausage and no waffles. No coffee available when I went to the breakfast buffet. The hotel felt dirty and except for checkout the customer service was not friendly.

I initially checked in online the day before and was assigned to a room on the first floor. Upon arrival the digital key did not work so when I stopped at the desk I was told my room was not yet ready at 5pm. Once my room was ready I was placed in a room on the second floor. There was a room we passed on the way to the elevators that smelled like a rotting corpse. The breakfast was nothing like what was pictured on the hotels.com site. Grey/green sausage and no waffles. No coffee available when I went to the breakfast buffet. The hotel felt dirty and except for checkout the customer service was not friendly.

10

Thomas

5 de abr. de 2024

·

A estadia foi de 1 noite

Staff has been wonderful

Staff has been wonderful

10

keshia

16 de mar. de 2024

·

A estadia foi de 1 noite

The staff on second shift is amazing

The staff on second shift is amazing

10

keshia

28 de fev. de 2024

·

A estadia foi de 1 noite

The staff was amazing and checking in was easy

The staff was amazing and checking in was easy

10

Ashlie

6 de jan. de 2025

·

A estadia foi de 2 noites

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

4

Roland

15 de jan. de 2025

·

A estadia foi de 5 noites

When I checked in, there was an extra 100 dollars on top of what my stay was charged that I was not made aware of before checking in, the staff was quite grumpy and largely unhelpful, and the hot tub didn't work. Overall, very unhappy with the place...will not be back

When I checked in, there was an extra 100 dollars on top of what my stay was charged that I was not made aware of before checking in, the staff was quite grumpy and largely unhelpful, and the hot tub didn't work. Overall, very unhappy with the place...will not be back

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Base tranquila e conveniente, com fácil acesso ao centro de Grand Rapids, lojas, restaurantes e atrações.

Avaliações dos hóspedes relacionadas

6

Julie

21 de abr. de 2024

·

A estadia foi de 1 noite

The property was in a quiet area and the staff were helpful and personable. I had to ask for a hairdryer, which they promptly provided. The room and bed were dated and in average condition. A lot of wear and tear in kitchenette.

The property was in a quiet area and the staff were helpful and personable. I had to ask for a hairdryer, which they promptly provided. The room and bed were dated and in average condition. A lot of wear and tear in kitchenette.

8

Florence

21 de fev. de 2024

·

A estadia foi de 1 noite

The kitchenette in the room was awesome. Cute little room with a nice homey feel. Microwave was missing in the room and pool was closed down - so had to go around to the sister hotel for pool/hot tub use. Convenient to local shopping, restaurants and activities.

The kitchenette in the room was awesome. Cute little room with a nice homey feel. Microwave was missing in the room and pool was closed down - so had to go around to the sister hotel for pool/hot tub use. Convenient to local shopping, restaurants and activities.

4

Wentao

25 de nov. de 2024

·

A estadia foi de 1 noite

Hotel smells not as pleasant, when family of four trying to get blanket for sofa bed, office do not have clean supply. Otherwise, good location, friendly staff

Hotel smells not as pleasant, when family of four trying to get blanket for sofa bed, office do not have clean supply. Otherwise, good location, friendly staff

8

dana

16 de set. de 2024

·

A estadia foi de 3 noites

Easy access into Grand Rapids downtown. Easy drive to all attractions. Bed was comfortable. Shower has good hot water and pressure. Only thing they could do better is: supply the kitchen with more kitchen/stove wear. There is a stove top but not a single pot/pan or cooking utensil. Wil stay again after throwing a quart sauce pan and spatula into the car.

Easy access into Grand Rapids downtown. Easy drive to all attractions. Bed was comfortable. Shower has good hot water and pressure. Only thing they could do better is: supply the kitchen with more kitchen/stove wear. There is a stove top but not a single pot/pan or cooking utensil. Wil stay again after throwing a quart sauce pan and spatula into the car.

10

Kam

27 de fev. de 2024

·

A estadia foi de 1 noite

Pretty good stay quiet and clean. But if you plan on hooking anything up to the hdmi ports on the tv’s not gonna happen.

Pretty good stay quiet and clean. But if you plan on hooking anything up to the hdmi ports on the tv’s not gonna happen.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

A experiência do café da manhã é inconsistente, variando de excelente a limitado ou indisponível, com reclamações ocasionais sobre o café e a qualidade.

Avaliações dos hóspedes relacionadas

2

Gary

6 de jun. de 2024

·

A estadia foi de 1 noite

I initially checked in online the day before and was assigned to a room on the first floor. Upon arrival the digital key did not work so when I stopped at the desk I was told my room was not yet ready at 5pm. Once my room was ready I was placed in a room on the second floor. There was a room we passed on the way to the elevators that smelled like a rotting corpse. The breakfast was nothing like what was pictured on the hotels.com site. Grey/green sausage and no waffles. No coffee available when I went to the breakfast buffet. The hotel felt dirty and except for checkout the customer service was not friendly.

I initially checked in online the day before and was assigned to a room on the first floor. Upon arrival the digital key did not work so when I stopped at the desk I was told my room was not yet ready at 5pm. Once my room was ready I was placed in a room on the second floor. There was a room we passed on the way to the elevators that smelled like a rotting corpse. The breakfast was nothing like what was pictured on the hotels.com site. Grey/green sausage and no waffles. No coffee available when I went to the breakfast buffet. The hotel felt dirty and except for checkout the customer service was not friendly.

10

Brandi

15 de fev. de 2025

·

A estadia foi de 1 noite

Comfy beds, nice a clean. Awesome breakfast

Comfy beds, nice a clean. Awesome breakfast

10

Ashlie

6 de jan. de 2025

·

A estadia foi de 2 noites

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

10

Philip

16 de nov. de 2025

·

A estadia foi de 1 noite

We booked this hotel because of an excellent facility in another location. We were very disappointed when the breakfast advertised was non-existent and the TV's didn't work. There was trash in the wastebasket and a used coffee pod was in the coffee maker. We probably won't use this facility again.

We booked this hotel because of an excellent facility in another location. We were very disappointed when the breakfast advertised was non-existent and the TV's didn't work. There was trash in the wastebasket and a used coffee pod was in the coffee maker. We probably won't use this facility again.

6

Thomas

9 de ago. de 2025

·

A estadia foi de 1 noite

The only negative issues with this property had to do with the fact that the business is closed. We arrived at the address, but there were no Homewood Suites signs, the place was totally dark (no lights on), and the doors were locked. We knocked on the outer door and women answered. She asked if we had a reservation, which we did. She advised us that the facility was closed and had been bought out and was merging with the hotel next door and that construction for renovation was about to begin. Other than that, they were honoring existing reservations, but no allowing any walk-ins. Oh...and no breakfast. All other amenities were open, such as the pool and weight room, but that was all. We were only there one night and never saw another customer, but it was a bit weird having the entire hotel to ourselves.

The only negative issues with this property had to do with the fact that the business is closed. We arrived at the address, but there were no Homewood Suites signs, the place was totally dark (no lights on), and the doors were locked. We knocked on the outer door and women answered. She asked if we had a reservation, which we did. She advised us that the facility was closed and had been bought out and was merging with the hotel next door and that construction for renovation was about to begin. Other than that, they were honoring existing reservations, but no allowing any walk-ins. Oh...and no breakfast. All other amenities were open, such as the pool and weight room, but that was all. We were only there one night and never saw another customer, but it was a bit weird having the entire hotel to ourselves.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

8

Chiquita

19 de jul. de 2026

·

A estadia foi de 2 noites

Clean room..Max an BP were great! Some nosey neighbors with the TV being extremely loud. Overall, will return

Clean room..Max an BP were great! Some nosey neighbors with the TV being extremely loud. Overall, will return

4

Reine

28 de jun. de 2026

·

A estadia foi de 2 noites

Room was okay until you actually looked at it. There was a hole in one of the doors, the bathroom door didn’t even close properly, cracks in bathroom flooring, the toilet also had trouble flushing. In the cabinets, one dirty plate, no dish soap, one butter knife, one steak knife and one butcher knife but no other utensils. The bed was hypothetically clean. The halls smell like weed and food, trash in the parking lot. I tried to cancel my reservation before I even checked in and paid but because it was after 4, it wasn’t possible. $190 has gotten me better rooms and an additional $100 deposit? There’s nothing more to be ruined, everything was busted before I got there. But you get what you pay for I guess

Room was okay until you actually looked at it. There was a hole in one of the doors, the bathroom door didn’t even close properly, cracks in bathroom flooring, the toilet also had trouble flushing. In the cabinets, one dirty plate, no dish soap, one butter knife, one steak knife and one butcher knife but no other utensils. The bed was hypothetically clean. The halls smell like weed and food, trash in the parking lot. I tried to cancel my reservation before I even checked in and paid but because it was after 4, it wasn’t possible. $190 has gotten me better rooms and an additional $100 deposit? There’s nothing more to be ruined, everything was busted before I got there. But you get what you pay for I guess

4

Kyle

1 de jun. de 2026

·

A estadia foi de 4 noites

(General) You get what you pay for. I should have done a little more research on where I was staying first. While my stay was fine and the patrons and staff were friendly to me, there were a couple issues that other travelers should be aware of. (1) Strong odor of cigarettes: While the room was designated as non-smoking, the entire property reminded me of a Vegas casino due to the smell. If you have aversions I would not stay here. (2) Overheard dangerous conversations: I was walking out of my room to the car and heard a man and woman yelling at one another in their room. I wasn't trying to eavesdrop, just walking by. I heard the woman pleading with the man to leave but he demanded $100 from her or wasn't going to leave. That is all I heard, but it definitely made me feel less safe. The walls are also thin. I was startled awake at 6am by two children yelling profanity at one another in the room next to mine. (3) Cleanliness: There were some trash items left in the room and some components of the room are dirty and worn (e.g. carpet, walls). Many residents leave trash in the halls and I am not sure the frequency which is it collected. (4) Elevator operation: This did not affect my stay as I was on the first floor, but the elevator was marked as "out of order." I am not sure if the upper floors are in use?

(General) You get what you pay for. I should have done a little more research on where I was staying first. While my stay was fine and the patrons and staff were friendly to me, there were a couple issues that other travelers should be aware of. (1) Strong odor of cigarettes: While the room was designated as non-smoking, the entire property reminded me of a Vegas casino due to the smell. If you have aversions I would not stay here. (2) Overheard dangerous conversations: I was walking out of my room to the car and heard a man and woman yelling at one another in their room. I wasn't trying to eavesdrop, just walking by. I heard the woman pleading with the man to leave but he demanded $100 from her or wasn't going to leave. That is all I heard, but it definitely made me feel less safe. The walls are also thin. I was startled awake at 6am by two children yelling profanity at one another in the room next to mine. (3) Cleanliness: There were some trash items left in the room and some components of the room are dirty and worn (e.g. carpet, walls). Many residents leave trash in the halls and I am not sure the frequency which is it collected. (4) Elevator operation: This did not affect my stay as I was on the first floor, but the elevator was marked as "out of order." I am not sure if the upper floors are in use?

8

Chad

30 de mai. de 2026

·

A estadia foi de 4 noites

Room was reasonably clean and quiet. I would have appreciated the possibility of a late checkout however.

Room was reasonably clean and quiet. I would have appreciated the possibility of a late checkout however.

8

Aaron

28 de mai. de 2026

·

A estadia foi de 1 noite

Good for short stays

Good for short stays

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 23:59

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

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As respostas instantâneas da IA são baseadas nas informações do hotel

Considering this hotel for your Grand Rapids trip?

Qual é o custo médio das acomodações no MainStay Suites Grand Rapids Southeast - Kentwood em Grand Rapids?

Nos próximos 60–90 dias, as tarifas das acomodações no MainStay Suites Grand Rapids Southeast - Kentwood em Grand Rapids costumam situar-se em torno de US$ 74 por noite para dois hóspedes, variando de US$ 72 a US$ 91 em períodos de maior procura.

Como é a vizinhança à volta do MainStay Suites Grand Rapids Southeast - Kentwood?

O MainStay Suites Grand Rapids Southeast - Kentwood em Grand Rapids está localizado no Condado de Kent, com fácil acesso a lojas e à vida académica; Woodland Mall e Centerpointe Mall estão perto, e a Calvin University fica a uma curta distância de carro. A localização é ideal para viajantes de negócios que procuram comodidades simples e acesso conveniente a locais como o Patterson Ice Center.

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $65	16 $65	17 $85	18 $97	19 $102
20 $74	21 $74	22 $75	23 $75	24 $75	25 $87	26 $85
27 $71	28 $87	29 $75	30 $75

outubro 2026

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Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.