Name: Mercure Ayr Hotel
Address: Dalblair Rd, Ayr (Escocia), Concejo de South Ayrshire, GB
Price range: 87 US$–188 US$ per night
Rating: 7.73

Opiniones de los huéspedes

En el Mercure Ayr Hotel, los huéspedes elogian constantemente al personal amable y a su ubicación céntrica y accesible a pie, cerca de la playa y de las tiendas, aunque muchos señalan que los interiores son anticuados, la comodidad de las habitaciones es variable y hay ruido, además de que las instalaciones de ocio (piscina/spa) están cerradas.

La limpieza varía desde habitaciones impecables hasta informes de baños y zonas comunes mal mantenidos. El desayuno y la cena son inconsistentes, ya que algunos encuentran buena variedad mientras que otros mencionan platos templados, una reposición lenta y menús limitados. El estacionamiento se encuentra detrás del hotel y es de pago, y algunos huéspedes informaron sobre confusión y multas del sistema de terceros. En general, es adecuado para estancias cortas y sin lujos.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

La piscina y el spa están cerrados, y el estacionamiento se encuentra detrás del hotel con un cargo; varios huéspedes informaron sobre confusión o multas con el sistema de terceros. Hay un bar y restaurante disponibles, aunque algunas quejas ocasionales mencionaron el servicio de bar o los precios.

Reseñas de huéspedes relacionadas

8

Robert

8 sept 2025

·

Se alojó 2 noches

We were happy with the Breakfast and the Bar service. The staff Were attentive. However we were sad that the spa wasn't functioning.

8

Frank

23 ago 2025

·

Se alojó 1 noche

A well stocked hotel with a restaurant, bar etc. Parking is busy so you may have to park on the street. Part of the Accor chain.

8

Kirsty

25 feb 2024

·

Se alojó 1 noche

Been to mercure a couple times now, room is clean and staff are friendly enough , only thing let down was information on arrival , didnt know pool was closed and after been out at night came back wasnt told had enter through door at side rang door bell 3 times and gentleman on reception didnt budge,

8

Gregory

17 mar 2025

·

Se alojó 1 noche

A nice property in a central location in the city center. We found the staff (front desk and lounge) very friendly and helpful. Parking (paid) is directly behind the hotel. Rooms were clean.

6

Stuart

30 jun 2025

·

Se alojó 2 noches

A group of us were staying at this hotel whilst in Ayr for a para lawn bowls event. We all put out registration numbers into the iPad on reception and paid the parking to the receptionist. Fast forward we have all received “fines” from a third party company. They refer you to the hotel, the hotel don’t want anything to do with it and refer back to this organisation.

4

Graeme

11 jul 2025

·

Se alojó 3 noches

A very basic hotel in a great location. With a few exceptions service very poor (one receptionist very helpful, the others couldn’t care less. Ignored multiple times at the bar so went elsewhere. Breakfast staff pleasant). The hotel is in a terrible state and it surprises me that Accor allow them to use their name (albeit falling off the outside wall). Room comfortable in cooler weather but very dated, and the building and decor are in an awful condition.

2

Haydon

8 oct 2025

·

Se alojó 1 noche

Staff will rude hotel full of immigrants, advertised as having a pool and spa non-existent breakfast advertised as part of the cost of the room this was chargeable but this is probably or possibly and hotels.com issue rather than the hotel

6

Lilian

14 jun 2023

·

Se alojó 2 noches

I have stayed at the mercure many times but found that it was not as good as before. The bed was very hard and the pillows were of inferior quality 2 of the lights in the room did not work but my bad I did not report it. The location is great and the staff are very friendly and helpful. Swimming pool and health suite still closed after more than a year this is not good enough this was one of the main reasons that we have stayed here in the past, also no air con in the rooms. This hotel is far too expensive for what you get.

8

Deborah

30 nov 2025

·

Se alojó 2 noches

The room was spotlessly clean. Staff were helpful and efficient. Fantastic location. Close to the town and the beach but nice and quiet too. Beds were incredibly comfortable. Staff at buffet breakfast were lovely, very helpful and eager to please. Parking facilities were behind the hotel and a reasonable charge.

10

Ann

7 jul 2024

·

Se alojó 1 noche

I booked this hotel as a gift for my daughter because this hotel showed it had pool facilities, but this hotel has no longer got this and we were disappointed, I emailed the hotel but no response, no response

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Limpieza

La limpieza es inconsistente: muchos huéspedes encontraron las habitaciones muy limpias, pero varios informaron sobre baños y zonas comunes sucios o mal mantenidos, olores desagradables y ocasionales omisiones en el servicio de limpieza.

Reseñas de huéspedes relacionadas

8

Diane

30 jul 2025

·

Se alojó 3 noches

Location of hotel was excellent. Walkable to shops , restaurants & Sea front. The one area that seriously needs improvement is the ladies public toilets located next to restaurant & bar. Sinks had taps which were all different styles, 2 sinks had no water… floor & doors could be cleaner ..( very sticky).,whole lot needs ripped out & refurbished. Bar area & restaurant nice and clean & well maintained.

6

sarah

16 oct 2025

·

Se alojó 2 noches

Dated hotel, damp room and smells in the room.

2

Samuel

5 nov 2024

·

Se alojó 1 noche

Hotel, great location. Friendly enough on front desk. Dated old hotel & unclean. Pubes all over the bath, holes in the bedding. I was there for one night, would not book again.

10

Dave

24 sept 2025

·

Se alojó 2 noches

Room was clean and tidy staff were great couldn't do enough for you at ant time of the day or night. will definately stay again when i'm in the area.

10

Carol

29 jul 2025

·

Se alojó 1 noche

The hotel was very clean. Rooms are very spacious. Breakfast was very good and filling. Will definitely be returning.

6

Stephanie

21 abr 2025

·

Se alojó 1 noche

The pleasant lady who checked me in gave me an upgrade to my room and that was most appreciated, especially the wonderful view. The hotel is very tired looking and my room wasn’t cleaned to a high standard. One of the tooth mug glasses in the bathroom had somebody else’s toothpaste marks in it and the tv table needed wiping as well as the remote control. Everything could have done with a deep clean. My room carpet had a black thread on it (not mine) and what looked like burn marks on the carpet. Hotel doors were well worn and needed painting and the iPad I touched to confirm my parking arrangements was gritty to the touch. I wanted to wash my hands because of this. The downstairs cloakrooms were chipped and tarnished and the whole place needs a lot more care. The flooring I saw beyond reception looked absolutely filthy so expecting staff to work in that condition is a pretty poor. I choose the Mercure as it’s a known brand in a good location but it gives an air of neglect and I would be reluctant to visit that brand again.

8

Deborah

30 nov 2025

·

Se alojó 2 noches

The room was spotlessly clean. Staff were helpful and efficient. Fantastic location. Close to the town and the beach but nice and quiet too. Beds were incredibly comfortable. Staff at buffet breakfast were lovely, very helpful and eager to please. Parking facilities were behind the hotel and a reasonable charge.

10

Jacob

4 ene 2025

·

Se alojó 1 noche

Staff were amazing, very friendly and made the whole check in and out process a breeze. Room was excellent for the money, absolutely spotless. Bathroom was spotless and tea and coffee facilities were provided.

2

Robert

28 dic 2022

·

Se alojó 5 noches

Mercure do not tell you that the hotel is used for Ukrainian refugees. Not a problem, but they do not know how to be quiet in a hotel. Doors banging all night. Up talking. Had to move rooms due to noise. Rooms not clean. Bogys adorned the bathroom walls. Pubic hairs in the bath. They didn’t even come and clean our room the one day!!! Boy racers up and down the road outside. Noisy pub next door. I didn’t really sleep. My 9 year old daughter was distressed. Not at all happy as I used 2 of my free stays that I had built up with you. I will be complaining directly to Mercure about it.

8

laura

22 ago 2025

·

Se alojó 2 noches

The hotel is needing some work and the bathroom wasnt clean but room had new carpet, the staff were really friendly and the breakfast was excellent. I'd stay again. The seagulls in the area are very loud - the town needs to address it - not only the volume of noise, but their behavior and the trail of bird droppings they leave behind.

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Habitaciones

Las habitaciones son anticuadas y varían en tamaño, con algunas opciones espaciosas con vistas al mar y camas cómodas, pero otras, estrechas o con accesorios antiguos; varios mencionan la falta de enchufes junto a la cama o aire acondicionado, y problemas de mantenimiento ocasionales. El ruido de los pasillos, gaviotas, tráfico o lugares cercanos es una queja recurrente, y la fiabilidad del Wi-Fi recibió críticas aisladas.

Reseñas de huéspedes relacionadas

4

Ann

24 abr 2025

·

Se alojó 2 noches

Internet not working even after complained, they tried to blame the weather. Not clean, furniture needs repairing. If my visit was not to bury my Mother I would have not stayed

2

Craig

15 jun 2023

·

Se alojó 1 noche

The room didn't have air con as advertised. White curtains, so was wide awake at 4am. Zero sleep, would not return.

4

Siobhan

16 sept 2025

·

Se alojó 3 noches

The room was tiny, with just enough space to get along 2 sides of the bed with the bed shoved into a corner. The hotel is very tired and needs a facelift. Ayr seems very depressed.

10

Aaron

24 oct 2025

·

Se alojó 1 noche

Rooms could do with being refreshed as shower was damaged and there were no plug sockets next to the bed. Had to ask for an extension lead as i have medical equipment i need to pkug in next to the bed. Receptionists were both lovely, helpful and accommodating.

6

Jill

19 jul 2025

·

Se alojó 2 noches

Stayed 2 nights….noisy both nights…doors banging, noise in corridors. Also noise from outside….3 floors up above outside smoking area and window would not close properly so had to endure both noise and smoke smells.

6

Struthers

14 mar 2025

·

Se alojó 2 noches

Enjoyed our stay! Wasn't impressed with menu options so ate away from the hotel. Had paid for a "privilege" room which we were really pleased with until we tried to sleep. Two of the three windows would not close properly leaving visible gaps. This meant that there was traffic and seagull noise all night. Will not be returning any time soon!

6

Stuart

31 ago 2024

·

Se alojó 2 noches

Very friendly staff in this tired looking hotel. Not much immediately nearby, unless you enjoy sound of seagulls in morning or local kids driving their loud toy cars at night.

8

Pauline

5 may 2025

·

Se alojó 1 noche

Great location for the Ayr Festival that we were attending. The room was perfect for an overnight stay. We basically used the room to sleep in, so we never used any of the facilities or the restaurant. It would have been good to have a fan or air conditioning as it was very hot during the night

8

Lorraine

2 ago 2024

·

Se alojó 3 noches

Hotel very clean abd staff helpful. Onky downside not enough plugs in room

10

Garry

17 nov 2025

·

Se alojó 1 noche

Lovely big “Privilege” room with views out to the sea. Comfy bed. Decent breakfast

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Servicio

El servicio es un punto fuerte, con muchos huéspedes elogiando al personal amable y servicial, y a un proceso de registro rápido; sin embargo, algunos informan sobre un servicio inconsistente en la recepción o el bar, y ocasionales malentendidos.

Reseñas de huéspedes relacionadas

10

Ronald

17 nov 2025

·

Se alojó 1 noche

Fabulous stay excellant staff and service . Good amenities drinks food and really clean comfortable rooms . The most memorable stay made by all the staff who were welcoming helpful and particularly patient with large crowd staying in hotel from Streetrave Event Thank you to all staff at Mercure Ayr who made so many people enjoy the weekend

10

Dave

24 sept 2025

·

Se alojó 2 noches

Room was clean and tidy staff were great couldn't do enough for you at ant time of the day or night. will definately stay again when i'm in the area.

10

Bruce

10 feb 2025

·

Se alojó 2 noches

The staff were excellent and friendly very professional attitude and nothing was a problem for them

4

Graeme

11 jul 2025

·

Se alojó 3 noches

A very basic hotel in a great location. With a few exceptions service very poor (one receptionist very helpful, the others couldn’t care less. Ignored multiple times at the bar so went elsewhere. Breakfast staff pleasant). The hotel is in a terrible state and it surprises me that Accor allow them to use their name (albeit falling off the outside wall). Room comfortable in cooler weather but very dated, and the building and decor are in an awful condition.

4

Mark

7 jul 2025

·

Se alojó 1 noche

Was not told of any payment for parking. Put our cases in a locker in a room . Locker wouldn’t shut and bags just fell on floor . Blonde girl said the doors don’t shut properly but main door will be locked . Was very strange . Attitude of blonde girl on desk was shocking. Very abrupt. And spoiled our stay straight away . I nearly walked straight out . But my friend calmed me down. Very poor people skills and aggressive. Worst I’ve ever came across.

10

Rebecca

22 sept 2025

·

Se alojó 1 noche

I enjoyed the quick and easy check in.

8

Deborah

30 nov 2025

·

Se alojó 2 noches

The room was spotlessly clean. Staff were helpful and efficient. Fantastic location. Close to the town and the beach but nice and quiet too. Beds were incredibly comfortable. Staff at buffet breakfast were lovely, very helpful and eager to please. Parking facilities were behind the hotel and a reasonable charge.

8

Karen

30 nov 2024

·

Se alojó 1 noche

Hotel was very clean Only negative I have is when checking out the guy at reception ran out after me saying I had an outstanding bill! Which I hadn’t When I went back in there’s was a girl on reception who checked and I was correct Guy said he doesn’t usually do reception and wasn’t sure what to do Maybe best to have only fully trained staff at reception to prevent this happening to anyone else

10

Jacob

4 ene 2025

·

Se alojó 1 noche

Staff were amazing, very friendly and made the whole check in and out process a breeze. Room was excellent for the money, absolutely spotless. Bathroom was spotless and tea and coffee facilities were provided.

10

SAPARGELDI

9 ago 2025

·

Se alojó 2 noches

Very friendly crew. They were flexible for my check out time and supporting with any city information needed.

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Ubicación

Ubicación céntrica y accesible a pie, cerca de tiendas, la playa y el transporte, con algunas habitaciones que ofrecen vistas al mar. Varios huéspedes señalaron el ruido de las gaviotas, el tráfico, los lugares cercanos o el área exterior para fumadores.

Reseñas de huéspedes relacionadas

6

Jill

19 jul 2025

·

Se alojó 2 noches

Stayed 2 nights….noisy both nights…doors banging, noise in corridors. Also noise from outside….3 floors up above outside smoking area and window would not close properly so had to endure both noise and smoke smells.

10

Michael

26 feb 2025

·

Se alojó 2 noches

Great location easy parking close to shops and bars nice room quiet and friendly staff

8

Gregory

17 mar 2025

·

Se alojó 1 noche

A nice property in a central location in the city center. We found the staff (front desk and lounge) very friendly and helpful. Parking (paid) is directly behind the hotel. Rooms were clean.

8

Stuart

22 ago 2025

·

Se alojó 4 noches

comfortable easy in middle of town

6

Struthers

14 mar 2025

·

Se alojó 2 noches

Enjoyed our stay! Wasn't impressed with menu options so ate away from the hotel. Had paid for a "privilege" room which we were really pleased with until we tried to sleep. Two of the three windows would not close properly leaving visible gaps. This meant that there was traffic and seagull noise all night. Will not be returning any time soon!

6

Stuart

31 ago 2024

·

Se alojó 2 noches

Very friendly staff in this tired looking hotel. Not much immediately nearby, unless you enjoy sound of seagulls in morning or local kids driving their loud toy cars at night.

8

Pauline

5 may 2025

·

Se alojó 1 noche

Great location for the Ayr Festival that we were attending. The room was perfect for an overnight stay. We basically used the room to sleep in, so we never used any of the facilities or the restaurant. It would have been good to have a fan or air conditioning as it was very hot during the night

10

denise

19 ago 2025

·

Se alojó 4 noches

So easy to walk everywhere and the view ftom the room was beautiful

8

Deborah

30 nov 2025

·

Se alojó 2 noches

The room was spotlessly clean. Staff were helpful and efficient. Fantastic location. Close to the town and the beach but nice and quiet too. Beds were incredibly comfortable. Staff at buffet breakfast were lovely, very helpful and eager to please. Parking facilities were behind the hotel and a reasonable charge.

10

wayne

30 jun 2025

·

Se alojó 2 noches

Very central to the town centre, near to pubs and restaurants. Very easy to walk to places

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Comida

Las opiniones sobre el desayuno son variadas: algunos disfrutaron de una buena variedad y calidad, mientras que otros encontraron los platos templados o lentos para reponerse. Existen opciones de cena y bar, con informes que van desde agradables hasta limitados o caros.

Reseñas de huéspedes relacionadas

8

Agnes

27 ago 2025

·

Se alojó 4 noches

Breakfast wasn’t really warm choice of eggs plates were cold at times fried eggs were like rubber disappointed with breakfast I think that would put me of coming back

8

stuart

26 jun 2025

·

Se alojó 1 noche

Great Rooms, great location. Much nicer looking inside than out! Nice clean open bar and lobby area. Helpful staff. The only criticism was how mean the breakfast service was. They seemed to be on a mission to hand out the smallest amount of food possible. 40 people trying to eat, eggs coming out 12 at a time, bacon coming out 12 slices at a time. No beans, no bread, no pastries.........

6

James

1 ago 2025

·

Se alojó 4 noches

Breakfast not so good

8

John

3 ago 2025

·

Se alojó 2 noches

Room with a View. We had room 665 and the view from the room was Amazing. Room was Clean and Tidy, Nice Comfy bed and Nice Large soft towels. No Faults about the Room. Only one complaint was the Shocking Expensive Bar Prices. Save your money and go outside, there are plenty of bars and restaurants near by.

10

LL

8 sept 2024

·

Se alojó 1 noche

me and my partner booked the hotel last minute the staff were brilliant and friendly i definitely would stay here agian its close to the town the beach and the gaiety theater all round the hotel was brilliant the food was excellent also the breakfast was good..

4

JOHN

21 sept 2025

·

Se alojó 2 noches

Reception area looked good. Arrived early so sat in lounge until check in time. Our room was on 6th floor & looking out towards sea. Room itself was very outdated. Beds were at least the 3’ width. Not much space to get out of bed on one of them. We found the toilet did not flush unless you did 3/4 times. During the night there was a strong smell of cigarette smoke in bathroom.. I knew I was not imagining things when my wife also reported it to me. Mentioned this to reception. Evening meal, selection on menu very poor. In fact us & another family related couple were the only 4 in there. After long drives we did not fancy trying to find somewhere else. Breakfast, fresh fruit had run out. Waitress said more being prepared. Be 5 minutes. Was told this on 3 occasions. 20 minutes later a bowl of pineapple & some chunks of water melon appeared. One coffee machine stopped working. It was still not working on following morning. Quassants tasted stale. Bearing in mind that the room rate had doubled as it was Ayr gold cup weekend. Nearly £250 /night. Plus car park charges per night of £7. I will not ever be stopping there again. Choose wisely. Another family member stayed at another hotel close by & were also very dissatisfied so maybe it’s an Ayr thing.

10

IAN

3 abr 2023

·

Se alojó 2 noches

Stayed for 2nights, check in was fast and the receptionist was lovely. From check in till we left the staff were all very helpful and nothing was too much bother. Breakfast was varied and plenty, dinner at night was also enjoyable. Will probably return in a couple of months for another stay for a wedding. Thanks to all staff.

4

Paul

16 abr 2025

·

Se alojó 1 noche

Hotel needs refurbished out of date. The room was very dated. Furniture was terrible the windows were blown and need replacing. The views from the window are spectacular but were spoiled by the windows. Shame could be much more. Went for breakfast on the first morning the food was excellent. Also the staff were very helpful. Second day was terrible £14 each for the food. Nothing was ready had to wait for every single item. The receptionist had to help out. The breakfast staff not interested in any customer totally ignored everyone very poor. Never went back on the third day. Would not stay there anytime after that. Could be a lot lot better.

10

Carol

29 jul 2025

·

Se alojó 1 noche

The hotel was very clean. Rooms are very spacious. Breakfast was very good and filling. Will definitely be returning.

8

laura

22 ago 2025

·

Se alojó 2 noches

The hotel is needing some work and the bathroom wasnt clean but room had new carpet, the staff were really friendly and the breakfast was excellent. I'd stay again. The seagulls in the area are very loud - the town needs to address it - not only the volume of noise, but their behavior and the trail of bird droppings they leave behind.

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Mes	Precio medio
enero	89 US$
febrero	89 US$
marzo	97 US$
abril	125 US$
mayo	143 US$
junio	136 US$
julio	134 US$
agosto	169 US$
septiembre	163 US$
octubre	102 US$
noviembre	88 US$
diciembre	86 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $188	21 $135	22 $123	23 $165	24 $164
25 $111	26 $128	27 $133	28 $127	29 $117	30 $149	31 $173

DO	LU	MA	MI	JU	VI	SA
1 $116	2 $117	3 $119	4 $119	5 $110	6 $134	7 $153
8 $95	9 $110	10 $119	11 $124	12 $115	13 $134	14 $153
15 $91	16 $110	17 $119	18 $119	19 $110	20 $134	21 $153
22 $99	23 $110	24 $119	25 $119	26 $110	27 $134	28 $153
29 $87	30 $110

Mercure Ayr Hotel

Precios para Mercure Ayr Hotel

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Privilege, Habitación doble, 1 cama doble, vistas al mar

Habitación superior, 1 cama doble, vistas al mar

Habitación clásica doble, 1 cama doble

Habitación clásica, 2 camas individuales

Habitación familiar (Classic)

Habitación estándar doble, 1 cama doble (Compact)

Reseñas de los huéspedes sobre Mercure Ayr Hotel

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

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