Name: Mercure St Helens
Address: Linkway West, St. Helens, Condado de Merseyside, GB
Price range: 64 US$–152 US$ per night
Rating: 8.33

Opiniones de los huéspedes

Según las reseñas más recientes, el Mercure St Helens es elogiado con frecuencia por su personal amable y servicial, sus habitaciones limpias y su ubicación céntrica cerca de tiendas, la estación y el estadio, con instalaciones de ocio bien valoradas como la piscina, la sauna y el gimnasio.

El desayuno y la restauración en el hotel suelen ser bien recibidos, aunque varias reseñas mencionan que el desayuno está tibio o tiene opciones limitadas. Los inconvenientes más comunes son las habitaciones que se calientan demasiado con aire acondicionado ruidoso o ineficaz, y el ruido ocasional procedente de bodas o habitaciones contiguas. Algunos huéspedes también señalan pequeños problemas de mantenimiento o experiencias de registro más lentas, pero esto no fue generalizado. En general, es adecuado para viajeros que buscan una base conveniente con instalaciones útiles.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las instalaciones de ocio, incluida la piscina, la sauna/vapor y el gimnasio, reciben elogios frecuentes, y el aparcamiento en el hotel es sencillo. Algunas reseñas señalan que la zona de la piscina está desgastada y necesita una renovación.

Reseñas de huéspedes relacionadas

8

Charlotte

30 abr 2025

·

Se alojó 1 noche

Great for a quick business trip. Nearby shops and supermarkets. Great gym.

10

Paul

11 oct 2025

·

Se alojó 1 noche

Room was spacious, modern & clean. Parking was easy, safe & free. Breakfast was very good 👍

4

Margaret

6 abr 2024

·

Se alojó 1 noche

Arrived at one of the 2 roons we had booked but TV wasn't working so we were moved no hassle. 2nd Room had an item from a previous guest flung behind a chair. One room had too few tea bags to allow an evening and morning drink. Ordered evening meals and breakfasts arrived promptly were cold. One small pot of tea for 2 was inadequate. Long and loud disturbance at 130am which was eventually dealt with after a lot of shouting, and foul language but not before all 4 of us were fully awake and the 2 children thorougly frightened. No apologies or explanations offered. Taking the children for an early swim was a disappointment with the floor of the pool decidedly grubby with all angles brown with muck or discolouration.

10

Claire

1 sept 2023

·

Se alojó 1 noche

The hotel is good value. The facilities (pool) needs a good refurb. The staff were excellent. The parking is a bit strange I understand it is owned by a third party.

10

Mark

12 oct 2025

·

Se alojó 5 noches

Great place to stay. Gym is a huge bonus

10

Lorraine

1 dic 2025

·

Se alojó 1 noche

Fabulous hotel with friendly and efficient staff. In the middle St Helens so well placed with ample parking (lots of signs telling you to book your car in!). Used the leisure facilities and they were great again with friendly and efficient staff and very clean. Restaurant staff great and the food was excellent. Can’t praise the hotel highly enough so won’t deduct any stars for the only bugbear from the stay. We booked half board but no details on Hotels.com and no details on reception apart from it was dinner and breakfast. The cost was £80 so seemed reasonable but the additional cost for breakfast on the booking page was £11 ( full cost £25). So even at full cost the “Dinner allowance should have been £55 but we were told in the restaurant to order as normal they would deduct £40 from the bill. Clearly not an economic option so will not book this type of stay in the future. Hotel might say they are deducting vat from the fee but that does not make sense either as vat is included in the prices paid. Drinks were extra which we expected and the cost in comparison to other places was reasonable. Will use Mercure again but not on a half board basis.

10

Paul

15 sept 2024

·

Se alojó 1 noche

Frequent traveller in hotels every week and the hotel is convenient. The staff cannot do enough and are very helpful. The pool and sauna are a great boost at the end of the day.

10

Katie

30 jul 2023

·

Se alojó 2 noches

Great location, short walk to the train station. Plenty of food options in the surrounding area. Hotel is lovely, room was spacious and clean. Staff friendly. The pool/steam/sauna were great aswell. You need to book a slot to swim, the staff were really helpful so just pop in to ask for times.

10

John

25 feb 2024

·

Se alojó 3 noches

Handily located for St Helens town centre. The room was clean, the bed was at least King size. Breakfast was really nice, we only did continental but there were some hot options too. I used the swimming pool and steam room one morning (towels are provided).

10

Aaron

18 mar 2025

·

Se alojó 1 noche

Excellent leisure facilities and the location was great for the purpose of our stay

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las habitaciones se describen constantemente como limpias y ordenadas en muchas estancias. Los problemas ocasionales incluyen baños desgastados o pequeños fallos de mantenimiento.

Reseñas de huéspedes relacionadas

8

Lorraine

31 dic 2025

·

Se alojó 1 noche

Friendly efficient staff , clean room

10

Loic

28 sept 2025

·

Se alojó 2 noches

Lovely location an very clean

10

Paul

11 oct 2025

·

Se alojó 1 noche

Room was spacious, modern & clean. Parking was easy, safe & free. Breakfast was very good 👍

10

Simon

27 oct 2024

·

Se alojó 1 noche

Excellent stay in nice clean room followed by a lovely breakfast.

10

Kim

4 oct 2025

·

Se alojó 1 noche

Clean room, comfy bed friendly staff.

6

Lauren

25 feb 2024

·

Se alojó 2 noches

This hotel was average however unfortunately I felt the room wasn’t the cleanest but alright for the price I guess

10

Bryan

7 may 2025

·

Se alojó 3 noches

A clean comfortable hotel. Staff are friendly and helpful.

10

Robert Scott

28 dic 2025

·

Se alojó 1 noche

Room was clean and comfortable. Staff were polite, friendly and professional.

10

KEVIN

3 jun 2023

·

Se alojó 1 noche

Modern, clean & comfortable hotel, with friendly staff, breakfast was great, will stay again when needing to visit the area.

8

JAMES

8 ago 2025

·

Se alojó 2 noches

Staff were great, plenty of food choices on menu. Rooms are clean and roomy.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente espaciosas y cómodas, con toques modernos y camas grandes. Los problemas recurrentes incluyen temperaturas incómodamente cálidas con aire acondicionado ruidoso o ineficaz, además de ruido ocasional procedente de bodas o habitaciones contiguas y algunos colchones anticuados o desgastados.

Reseñas de huéspedes relacionadas

10

Paul

11 oct 2025

·

Se alojó 1 noche

Room was spacious, modern & clean. Parking was easy, safe & free. Breakfast was very good 👍

10

Brian

15 feb 2024

·

Se alojó 1 noche

Excellent value for money. Spacious room with comfortable bed. Well priced restaurant serving good food.

6

Darius

19 feb 2024

·

Se alojó 1 noche

Very convenient in proximity to station. Good for business location. 28 dgr !!! In room and unable to change the temperature despite the very noisy AC. Very humid and difficult to sleep. Even without the AC on, the noise was unbearable…the property is dated and needs a fresh look inside the toilet and some fixtures.

8

Colin

28 ago 2025

·

Se alojó 1 noche

Pleasant hotel with friendly and helpful staff, room was spacious and comfortable. The hotel is convenient for the Totally Wicked Stadium

8

peter

19 mar 2025

·

Se alojó 2 noches

Had a room with a connecting door (room 322). Could hear occupants in adjoining room talking into early hours of the morning. Otherwise we had a good stay and good food in the restaurant. Restaurant menu is quite comprehensive I might add.

6

Neil

2 jul 2024

·

Se alojó 4 noches

Air conditioning wasn’t working for the first 3 nights and it was baking at night! The windows will not open either which exaggerates the situations and gives the room a stall smell! The air con issue was resolved by the last night however.

8

Paul

26 jul 2025

·

Se alojó 1 noche

Clearly had been a great hotel but somewhat needs a refurb. Room was well appointed, fridge was a nice surprise. However, one towel was full of holes, and the beds were VERY uncomfortable due to the mattresses being well past their best. We requested, and we're promised that the mattresses would be changed while we were out for the day, however on our late return if it had been changed then only worth another past-it mattress.

8

Andrew

23 feb 2024

·

Se alojó 1 noche

Room too hot, temperature control not working in both of our rooms

10

John

25 feb 2024

·

Se alojó 3 noches

Handily located for St Helens town centre. The room was clean, the bed was at least King size. Breakfast was really nice, we only did continental but there were some hot options too. I used the swimming pool and steam room one morning (towels are provided).

8

Deborah

21 sept 2025

·

Se alojó 1 noche

Arrived just as a coach full of Spanish travellers arrived so we headed to the bar to wait to check in. After checking in and reaching our room were dismayed to see bathroom had a leak and the floor was covered in water. We were told hotel was fully booked (a wedding party was taking place) but the lovely receptionist managed to swap rooms for us but unfortunately this was on a lower floor above the party. The new room was very clean and warm- too warm with the temperature measuring 26.7degrees so we needed the air conditioning on- very noisy and hot! A lot of noise from the wedding music too! Just unfortunate!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal recibe elogios generalizados por su amabilidad, ayuda y profesionalidad en recepción, bar y dirección. Dicho esto, algunos huéspedes informaron sobre un registro lento o poco acogedor y algunos casos de grosería o falta de seguimiento.

Reseñas de huéspedes relacionadas

6

Colin

1 ago 2024

·

Se alojó 1 noche

Whilst I understand different hotels have different levels of accommodation and services depending on price but staff be courteous should be a given but at this hotel it was just short of terrible. So obvious the staff didn’t want to be there and guests were an inconvenience.

10

Pam

25 mar 2025

·

Se alojó 1 noche

We were not initially happy with our room as a lot of the light was blocked by the building. We spoke to Raj the manager at reception and he was extremely helpful and we couldn’t fault the customer service. He immediately offered us another room and in fact went above and beyond and offered a suite which was on the 3rd highest floor so view/light was not blocked. Overall, had a nice spacious room, decent breakfast and enjoyable stay.

4

Ayesha

15 ago 2025

·

Se alojó 1 noche

Terrible service at check in, we waited for around 25 mins for somebody to check us in.

10

Lorraine

1 dic 2025

·

Se alojó 1 noche

Fabulous hotel with friendly and efficient staff. In the middle St Helens so well placed with ample parking (lots of signs telling you to book your car in!). Used the leisure facilities and they were great again with friendly and efficient staff and very clean. Restaurant staff great and the food was excellent. Can’t praise the hotel highly enough so won’t deduct any stars for the only bugbear from the stay. We booked half board but no details on Hotels.com and no details on reception apart from it was dinner and breakfast. The cost was £80 so seemed reasonable but the additional cost for breakfast on the booking page was £11 ( full cost £25). So even at full cost the “Dinner allowance should have been £55 but we were told in the restaurant to order as normal they would deduct £40 from the bill. Clearly not an economic option so will not book this type of stay in the future. Hotel might say they are deducting vat from the fee but that does not make sense either as vat is included in the prices paid. Drinks were extra which we expected and the cost in comparison to other places was reasonable. Will use Mercure again but not on a half board basis.

10

Glinys

24 ago 2025

·

Se alojó 1 noche

A quiet oasis in the middle of a traffic infested area. Amy on Reception went above normal help to make our stay a happy one.

6

Amy

13 sept 2023

·

Se alojó 2 noches

It’s a place to shower and sleep. Pretty clean room but there aren’t any amenities and the staff aren’t real friendly…..would not let us check in early. Check in is 3pm and we were told that we wouldn’t be able to check in early even though we’d just flown all night from the US and took four trains to get to St Helen’s to come to a funeral. Don’t expect much

10

Nik

17 nov 2024

·

Se alojó 1 noche

The lady working in the bar on Friday evening was a credit to the hotel. Night porter was great too when we returned 1030ish from a gig!

10

Robert Scott

28 dic 2025

·

Se alojó 1 noche

Room was clean and comfortable. Staff were polite, friendly and professional.

4

Fiona

26 may 2024

·

Se alojó 1 noche

Had called the hotel last week to arrange an early check in for one of our 2 rooms as we were attending a wedding. Was told it would be £20 additional charge. Arrived at 12, gave our names and said we were checking in only to be told quite clearly that check in was 3pm. I explained we had booked an early check in and was told no record of it instead of perhaps saying ‘let me look into that for you’. Eventually got a room but was certainly left feeling that the customer service could be improved to ensure customers are left feeling welcomed rather than not.

10

Sally Louise

9 nov 2024

·

Se alojó 1 noche

I cannot express enough how helpful the staff were, i missed my gig due to horrendous rail services, but the staff went above and beyond to assist me. I'm out of pocket by a huge amount of money due to the late trains

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Situado en el centro de St Helens, cerca del centro de la ciudad, la estación de tren, las tiendas, los cines y el Totally Wicked Stadium, con muchos restaurantes cercanos. Práctico para visitar la zona o para continuar el viaje, aunque el entorno inmediato no es pintoresco.

Reseñas de huéspedes relacionadas

10

OLUWATOSIN VICTOR

2 sept 2025

·

Se alojó 2 noches

Great time and serene atmosphere. Lots of dining options nearby and cinemas too.

8

Charlotte

30 abr 2025

·

Se alojó 1 noche

Great for a quick business trip. Nearby shops and supermarkets. Great gym.

10

stuart

25 may 2024

·

Se alojó 1 noche

Nice hotel , 2 mins from town centre, 10 min walk to rugby ground. Staff very helpful and checked to see if our room was ready so we could check in early. Room was decent, comfy bed, tea coffee in the room. Car park free just had to input car details on tablet. There is a £50 surcharge at checkin for any breakages but that was regunded about 3 hours after check out. I would stay again

8

Colin

28 ago 2025

·

Se alojó 1 noche

Pleasant hotel with friendly and helpful staff, room was spacious and comfortable. The hotel is convenient for the Totally Wicked Stadium

6

John Eric

24 may 2024

·

Se alojó 1 noche

Good location for the centre of the town and parking on site. Not a picturesque site but the hotel is of a good standard. The breakfast was not good the self service offering was not hot and had been in the warming containers for some time. Drop a star for a poor breakfast but I would stay again.

10

E

19 jul 2024

·

Se alojó 1 noche

Great location to leave Liverpool from back to the midlands the next day. Hard work getting back into Liverpool city centre because of copious amount t of traffic lights. Would stay there again that said!

8

Roger

29 sept 2025

·

Se alojó 1 noche

Nice reasonably priced hotel not too far from town... Probably best hotel in town to be fair and a lot cheaper than staying in Liverpool

10

Lorraine

1 dic 2025

·

Se alojó 1 noche

Fabulous hotel with friendly and efficient staff. In the middle St Helens so well placed with ample parking (lots of signs telling you to book your car in!). Used the leisure facilities and they were great again with friendly and efficient staff and very clean. Restaurant staff great and the food was excellent. Can’t praise the hotel highly enough so won’t deduct any stars for the only bugbear from the stay. We booked half board but no details on Hotels.com and no details on reception apart from it was dinner and breakfast. The cost was £80 so seemed reasonable but the additional cost for breakfast on the booking page was £11 ( full cost £25). So even at full cost the “Dinner allowance should have been £55 but we were told in the restaurant to order as normal they would deduct £40 from the bill. Clearly not an economic option so will not book this type of stay in the future. Hotel might say they are deducting vat from the fee but that does not make sense either as vat is included in the prices paid. Drinks were extra which we expected and the cost in comparison to other places was reasonable. Will use Mercure again but not on a half board basis.

10

Katie

30 jul 2023

·

Se alojó 2 noches

Great location, short walk to the train station. Plenty of food options in the surrounding area. Hotel is lovely, room was spacious and clean. Staff friendly. The pool/steam/sauna were great aswell. You need to book a slot to swim, the staff were really helpful so just pop in to ask for times.

10

John

25 feb 2024

·

Se alojó 3 noches

Handily located for St Helens town centre. The room was clean, the bed was at least King size. Breakfast was really nice, we only did continental but there were some hot options too. I used the swimming pool and steam room one morning (towels are provided).

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno y las comidas en el restaurante suelen ser disfrutados, con buena calidad y un menú razonablemente amplio. Sin embargo, varias reseñas encontraron el desayuno tibio o limitado, y un huésped informó de confusión con respecto a una asignación de media pensión.

Reseñas de huéspedes relacionadas

10

Paul

11 oct 2025

·

Se alojó 1 noche

Room was spacious, modern & clean. Parking was easy, safe & free. Breakfast was very good 👍

10

Brian

15 feb 2024

·

Se alojó 1 noche

Excellent value for money. Spacious room with comfortable bed. Well priced restaurant serving good food.

6

Lesley

18 sept 2023

·

Se alojó 1 noche

We generally stay in this hotel when we visit family in St. Helens. It’s always very clean and comfortable but can be quite pricey. This weekend however the breakfast was very disappointing. It was mostly cold as was the tea and coffee and the coffee machine wasn’t working either.

10

Tony

26 jul 2025

·

Se alojó 1 noche

One of the nicest hotels we have stayed in. The staff were all friendly, welcoming and efficient. The facilities were excellent, and parking was very easy. All round, the hotel was nice and clean. Food was very good, especially the breakfast, tasty, hot and plenty. It was an easy walk into the town. All round, a great experience for us, highly recommended.

6

John Eric

24 may 2024

·

Se alojó 1 noche

Good location for the centre of the town and parking on site. Not a picturesque site but the hotel is of a good standard. The breakfast was not good the self service offering was not hot and had been in the warming containers for some time. Drop a star for a poor breakfast but I would stay again.

8

peter

19 mar 2025

·

Se alojó 2 noches

Had a room with a connecting door (room 322). Could hear occupants in adjoining room talking into early hours of the morning. Otherwise we had a good stay and good food in the restaurant. Restaurant menu is quite comprehensive I might add.

6

Nabil

30 dic 2022

·

Se alojó 2 noches

Breakfast was not good Paid extra for the breakfast and has limited choices

10

Lorraine

1 dic 2025

·

Se alojó 1 noche

Fabulous hotel with friendly and efficient staff. In the middle St Helens so well placed with ample parking (lots of signs telling you to book your car in!). Used the leisure facilities and they were great again with friendly and efficient staff and very clean. Restaurant staff great and the food was excellent. Can’t praise the hotel highly enough so won’t deduct any stars for the only bugbear from the stay. We booked half board but no details on Hotels.com and no details on reception apart from it was dinner and breakfast. The cost was £80 so seemed reasonable but the additional cost for breakfast on the booking page was £11 ( full cost £25). So even at full cost the “Dinner allowance should have been £55 but we were told in the restaurant to order as normal they would deduct £40 from the bill. Clearly not an economic option so will not book this type of stay in the future. Hotel might say they are deducting vat from the fee but that does not make sense either as vat is included in the prices paid. Drinks were extra which we expected and the cost in comparison to other places was reasonable. Will use Mercure again but not on a half board basis.

10

KEVIN

3 jun 2023

·

Se alojó 1 noche

Modern, clean & comfortable hotel, with friendly staff, breakfast was great, will stay again when needing to visit the area.

10

Bartolomej

15 feb 2024

·

Se alojó 1 noche

Very nice and clean ..super staff, restaurant is nice good food

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	85 US$
febrero	86 US$
marzo	89 US$
abril	96 US$
mayo	96 US$
junio	109 US$
julio	103 US$
agosto	99 US$
septiembre	101 US$
octubre	98 US$
noviembre	110 US$
diciembre	101 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $150	21 $106	22 $75	23 $70	24 $95
25 $76	26 $114	27 $99	28 $146	29 $123	30 $128	31 $92

DO	LU	MA	MI	JU	VI	SA
1 $70	2 $120	3 $152	4 $120	5 $64	6 $71	7 $113
8 $64	9 $84	10 $105	11 $140	12 $64	13 $64	14 $91
15 $64	16 $83	17 $109	18 $112	19 $64	20 $97	21 $121
22 $64	23 $84	24 $140	25 $115	26 $64	27 $64	28 $140
29 $64	30 $85

Mercure St Helens

Precios para Mercure St Helens

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite, 1 cama de matrimonio grande

Habitación clásica, 1 cama de matrimonio grande

Habitación clásica, 2 camas individuales

Privilege, Habitación, 1 cama de matrimonio grande

Reseñas de los huéspedes sobre Mercure St Helens

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Depósito de seguridad

Interesante

Extras opcionales

Precios para las próximas fechas