Holiday Inn Express Norwich by IHG

Very nice and clean. Staff members are very kind and helpful. Rooms are spacious, clean.

Very small hotel parking, which charges £5/night. Much larger car park next doors. We had a very slow check in with the receptionist doubling up as a waiter whilst trying to check us in (????). Room was ok. Toilet very low and leaning to one side. Beds comfortable. Apart from a few kids running up and down the corridor in the evening, the night was very quiet. Breakfast was a buffet, which was nice. This includes a cooked breakfast. Would we stay again? Not sure. We wanted to go to the Norfolk Antiques Fair, so the hotel is not far from the show ground. If you’re looking for a centrally located hotel then this is not the hotel for you.

Great place to stop overnight or for longer stay,lovely and quiet, rooms were spacious and warm with air conditioning if needed. Service was excellent as was the free breakfast next morning 😊 The only disappointment was that you have to pay £5 to park the car overnight☹️

The hotel and our room were very clean but extremely tired. Staff were very helpful but I would only rate as average compared to other Holiday Inn Express we have used. Breakfast was poor with very dry scrambled egg, a coffee machine which refused to make anything that resembled coffee and a toaster which don’t toast!

First room had six bright light coming through the bottom of the door I couldn’t get to sleep. Was woken up by loud thumping music coming from sports hall next door. Couldn’t shower for more than 2 mins or the shower would flood. Next room had black mould in the shower, poorly repaired door handles and the toilet rocked feeling like it was going to come off the wall when sat on. Finally the breakfast plates are the size of a bread plate - tiny - so you couldn’t even have a full cooked breakfast from the breakfast buffet cause one of each item didn’t fit on the plate.