Dragonfly Hotel Bury St Edmunds

Really good hotel great location

Doors need seeing to. Fire doors, bedroom doors need to have a slow closing fitted to them constant banging doors throughout our stay. Rooms could do with some update they are clean but outdated and paint peeling away.

Not impressed with the check-in policy. Charging an extra £10 per hour before 4pm. Room ready but trying to fleece the customer.

Check in for this hotel is 16:00 which I didn't realise at that time. The room was okay in terms of cleanliness and the bathroom had hairs in the bathtub. The tv was damaged had a green line going through. Only had interaction with one staff member who seemed nice at reception. I would never book the dragonfly again and avoid rhe Surya Hotels altogether.

Another livery stay at the Dragonfly. The best thing about this hotel is the price and close proximity to Bury St Edmund’s town centre. The staff were very attentive and the rooms clean and comfortable. Lots of free parking and fast taxi service. It doesn’t have lots of amenities like swimming pool, golf course etc., but if you want somewhere like a Premier Inn then it’s great. A lot more people should consider this hotel as the cost of other hotels nearby seems to be increasing and this hotel chain is fair on price. We have not eaten here, so I can’t comment of the food.