The Ickworth Hotel & Spa

The hotel is located in the wonderful setting of Ickworth Park. Lots of fantastic walks and no traffic to disturb the tranquility of the countryside. We usually stay in the Premier Inn in Bury St Edmunds when visiting our son but, surprisingly, that chain is now outpricing itself against much more superior hotels such as this one. The bedroom retained all its charm of a bygone age including what appeared to be some of the original antique furniture. We had a wonderful view overlooking the gardens. Breakfast was excellent. Plentiful parking. Highly recommended.

Beautiful setting. Really friendly staff.. Good Breakfast.. Plenty of parking space.. Only downside, I could hear my neighbours TV. I don’t know if they were slightly deaf or the walls are thin….

Absolutely fabulous stay. The lovely staff and the grandeur of the hotel made this an exceptional experience. We used the hotel as a base for a very quiet wedding at the local registry office. From the moment we arrived we were made to feel very special and nothing was too much for the friendly staff who went above and beyond to make sure our every wish was catered for. The room was delightful, furnished in keeping with the hotel. It was very comfortable and we felt at home immediately. The hotel offered a lovely menu with plenty of options which would cater for most palettes. The service was exceptional , with special requests catered for to suit all. The grounds were beautiful and enchanting offering the very best of splendour surrounded by the tranquillity of nature. We had access to a heated pool and enjoyed leisurely swims to suit our timetable. I would highly recommend this hotel for those wishing for some peace and serenity in a picturesque setting. It offered a sense of escapism and made me feel like the protagonist in a wonderful romance novel. Definitely suitable for a special occasion, weddings , anniversaries ect. The hotel is child and dog friendly, which in our view added to the friendliness and character bringing the hotel to life. What more can I say except thank you to Ickworth Hotel for a beautiful and memorable stay.

Hotel is not all that it said it would be. It was not made clear when I booked my room that I wouldn’t be staying in the hotel and in fact staying in the lodge a 5-7minute walk from the main hotel. This was not idea as I couldn’t use the pool facilities as I was looking forward to doing. The room itself was very dated. All in all it was not worst the premium paid to stay there

Stunning hotel in parkland. Converted old country house with lots of character. Works ongoing for improvements. Food & drink excellent, very attentive staff. Great experience. Very dog & child friendly.

Lovely warm pool, delightful surroundings and very pleasant staff!

2 night stay as solo traveller, room and facilities are great. The food is very good and the whole staff team are so professional, welcoming and helpful. Estate good to explore on foot and pool was good size and warm

Check-in and reception staff were so friendly, helpful and accommodating-we were given a really wonderfully warm welcome. Swimming pool was lovely, really warm and a great size and grounds were beautiful. We ate dinner at the hotel and the food was good, however the observation of the restaurant is that it is dated in terms of its decor and condition. The chairs were uncomfortable to eat on as a slightly odd height for a full dinner. There were also some dirty uncleared tables which restaurant staff seem oblivious to, they were you d staff and not very attentive at dinner e.g given food with no cutlery to eat with! However, in contrast, breakfast staff were really attentive and thorough. All in all, a lovely hotel, full of history and character which is very comfortable. I would certainly stay again

Lovely setting as part of a national trust estate Very nice guest areas for relaxing and dining nice indoor pool Excellent all round

So brilliantly set up to accommodate families. Delicious breakfast. Lovely pool.

The situation was excellent, the staff were excellent but the property was very tired and in dire need of redecoration. The garden areas in the lodge where we were staying were largely overgown and uncared for which was a shame. The staff were excellent and very helpful. With investment, this could be a 4/5 star hotel given its location. Presently, it is 2/3 star at best.

Staff are friendly, helpful and professional, rooms are spacious, well equipped and clean, hotel is traditional, grounds are amazing and worth exploring, restaurant food is very good and worth the wait

Hotel service was disorganised. No bar area didn’t help Service was extremely slow Room was too hot , insufficient ventilation and no view The hotel public areas not that clean carpets dirty and worn out and entire place shabby One of our rooms was v hot as over kitchen While hotel smelt of food Overall v disappointed

I found the staff to be friendly, helpful and professional. The rooms are spacious, well equipped and clean. The hotel is traditional, grounds are amazing and worth exploring, restaurant food is very good and worth the wait

very friendly warm welcome comfy clean room gorgeous grounds

Hotel is in a great location. It has a lot going for it but it is let down badly by its food service. We paid a lot for dinner on Saturday evening but the food was poor; a cheese souffle that was dense and rubbery, a parfait dessert that had been sitting around getting warm and a bottle of wine that wasn't served until we had almost finished the main course. Breakfast was even worse. Most of it had been sitting around for hours and service was poor with staff looking very uninterested. It is a shame, the hotel has its quirks that can be overlooked (bathroom window that was stuck open, loo seat that didn't fit) and reception staff could not have been friendlier but to pay so much for our stay we expected a lot better. This hotel really needs to sort out its food service, it is letting the hotel down badly.

It was convenient, the people were extremly friendly. The food was enormous and nice. I had a fantastic experience. Defiantly balue for money. The venue was nice, clean, i didn’t see any pet animals. I would certainly go back there again.

Lovely location and grounds. Typical national trust hotel, little dated and quaint but good service, nice food and spotlessly clean.

After visiting Wooly Grange and being wowed by the property and service we had high hopes for the Ickworth. Unfortunately the property is not in nearly as good condition (e.g. crumbling window frames in the bedroom, leaking roof in the dining room/conservatory, cumbersome portable AC unit permanently connected up to a slat in the sash window, etc.). The staff, while all pleasant and well meaning, were not as on the ball as the WG staff. The kitchen also was a let down. Dinner was overpriced, meanly portioned, and average in quality. The National Trust property and grounds were excellent however.

Some parts of hotel very tired in desperate need of repair or replace. I believe a refurbishment is imminent, not before time. Staff are good but not sure at the moment that it represents value for money. All felt slightly disjointed, some areas neglected.

The hotel is located in the wonderful setting of Ickworth Park. Lots of fantastic walks and no traffic to disturb the tranquility of the countryside. We usually stay in the Premier Inn in Bury St Edmunds when visiting our son but, surprisingly, that chain is now outpricing itself against much more superior hotels such as this one. The bedroom retained all its charm of a bygone age including what appeared to be some of the original antique furniture. We had a wonderful view overlooking the gardens. Breakfast was excellent. Plentiful parking. Highly recommended.

Beautiful setting. Really friendly staff.. Good Breakfast.. Plenty of parking space.. Only downside, I could hear my neighbours TV. I don’t know if they were slightly deaf or the walls are thin….

Room was wonderful, staff were really friendly and helpful, had a lovely stay and will definitely come back soon

Hotel service was disorganised. No bar area didn’t help Service was extremely slow Room was too hot , insufficient ventilation and no view The hotel public areas not that clean carpets dirty and worn out and entire place shabby One of our rooms was v hot as over kitchen While hotel smelt of food Overall v disappointed

Our room was absolutely stunning and incredibly comfortable and spacious. The staff were all so attentive and helpful, making our stay so memorable and special! The food was amazing and the stay couldn’t have been any better! We would highly recommend a stay at the Ickworth Hotel as you will not be disappointed- complete luxury blended with peace and tranquility! BLISS!!

Hotel is not all that it said it would be. It was not made clear when I booked my room that I wouldn’t be staying in the hotel and in fact staying in the lodge a 5-7minute walk from the main hotel. This was not idea as I couldn’t use the pool facilities as I was looking forward to doing. The room itself was very dated. All in all it was not worst the premium paid to stay there

Comfortable, spacious room, friendly and efficient service, good breakfast. Having a pleasant walk in the grounds was an added bonus.

Wonderful hotel, staff, and food. Very friendly service. Great food for dinner and breakfast. Even reasonably priced. Walking the grounds in the morning before day visitors arrive was incredibly scenic and relaxing. Room was very comfortable and well appointed (appreciate Nespresso machine!)

After visiting Wooly Grange and being wowed by the property and service we had high hopes for the Ickworth. Unfortunately the property is not in nearly as good condition (e.g. crumbling window frames in the bedroom, leaking roof in the dining room/conservatory, cumbersome portable AC unit permanently connected up to a slat in the sash window, etc.). The staff, while all pleasant and well meaning, were not as on the ball as the WG staff. The kitchen also was a let down. Dinner was overpriced, meanly portioned, and average in quality. The National Trust property and grounds were excellent however.

Great location for historical hotel but the room was quite basic for what was supposed to be deluxe, although spacious enough and our first night was spoilt by the window having a thin plastic sheet placed along the lower quarter (to allow a portable air conditioning unit to vent), which meant the wind could penetrate and the sound of rain was amplified.

Hotel service was disorganised. No bar area didn’t help Service was extremely slow Room was too hot , insufficient ventilation and no view The hotel public areas not that clean carpets dirty and worn out and entire place shabby One of our rooms was v hot as over kitchen While hotel smelt of food Overall v disappointed

Absolutely fabulous stay. The lovely staff and the grandeur of the hotel made this an exceptional experience. We used the hotel as a base for a very quiet wedding at the local registry office. From the moment we arrived we were made to feel very special and nothing was too much for the friendly staff who went above and beyond to make sure our every wish was catered for. The room was delightful, furnished in keeping with the hotel. It was very comfortable and we felt at home immediately. The hotel offered a lovely menu with plenty of options which would cater for most palettes. The service was exceptional , with special requests catered for to suit all. The grounds were beautiful and enchanting offering the very best of splendour surrounded by the tranquillity of nature. We had access to a heated pool and enjoyed leisurely swims to suit our timetable. I would highly recommend this hotel for those wishing for some peace and serenity in a picturesque setting. It offered a sense of escapism and made me feel like the protagonist in a wonderful romance novel. Definitely suitable for a special occasion, weddings , anniversaries ect. The hotel is child and dog friendly, which in our view added to the friendliness and character bringing the hotel to life. What more can I say except thank you to Ickworth Hotel for a beautiful and memorable stay.

excellent customer service from every point.

First class staff at reception - helpful and friendly - lovely room and breakfast. Thank you

The staff were all very friendly, welcoming and attentive. Dinner & breakfast were excellent with clear gluten free options.

Check-in and reception staff were so friendly, helpful and accommodating-we were given a really wonderfully warm welcome. Swimming pool was lovely, really warm and a great size and grounds were beautiful. We ate dinner at the hotel and the food was good, however the observation of the restaurant is that it is dated in terms of its decor and condition. The chairs were uncomfortable to eat on as a slightly odd height for a full dinner. There were also some dirty uncleared tables which restaurant staff seem oblivious to, they were you d staff and not very attentive at dinner e.g given food with no cutlery to eat with! However, in contrast, breakfast staff were really attentive and thorough. All in all, a lovely hotel, full of history and character which is very comfortable. I would certainly stay again

Big place, not many staff, find yourself waiting a long time to be served. Staff are lovely, very friendly, food was very nice albiet pricey. Very quiet hotel, which was nice.

After visiting Wooly Grange and being wowed by the property and service we had high hopes for the Ickworth. Unfortunately the property is not in nearly as good condition (e.g. crumbling window frames in the bedroom, leaking roof in the dining room/conservatory, cumbersome portable AC unit permanently connected up to a slat in the sash window, etc.). The staff, while all pleasant and well meaning, were not as on the ball as the WG staff. The kitchen also was a let down. Dinner was overpriced, meanly portioned, and average in quality. The National Trust property and grounds were excellent however.

We stayed for 2 nights. Every member of staff where extremely helpful and friendly. They even looked after our dog Charlie whilst we went for dinner. Food was lovely. Grounds are absolutely beautiful. House gave a great insight into how life on the estate was. For a short break, we would recommend this place.

Amazing hotel - we had such a fabulous and relaxing stay, although brief - thank you so much to all the great professional and friendly staff

Quiet, in a beautiful location with very helpful staff.

The hotel is located in the wonderful setting of Ickworth Park. Lots of fantastic walks and no traffic to disturb the tranquility of the countryside. We usually stay in the Premier Inn in Bury St Edmunds when visiting our son but, surprisingly, that chain is now outpricing itself against much more superior hotels such as this one. The bedroom retained all its charm of a bygone age including what appeared to be some of the original antique furniture. We had a wonderful view overlooking the gardens. Breakfast was excellent. Plentiful parking. Highly recommended.

Stunning setting in the heart of the Ickworth estate

Wonderful place to escape and enjoy the grounds.

Wonderful hotel, staff, and food. Very friendly service. Great food for dinner and breakfast. Even reasonably priced. Walking the grounds in the morning before day visitors arrive was incredibly scenic and relaxing. Room was very comfortable and well appointed (appreciate Nespresso machine!)

Lovely warm pool, delightful surroundings and very pleasant staff!

Thoroughly enjoyed my stay here, convenient position, best thing is the opportunity to get a good morningsxwalk in before my business day starts.

Gorgeous hotel in beautiful grounds. Hours of walking and things to see. Very comfortable room and bed with beautiful views. Great breakfast and friendly helpful service. All in all a fantastic stay and cant wait to return

Lovely setting as part of a national trust estate Very nice guest areas for relaxing and dining nice indoor pool Excellent all round

Location ideal for our purposes

Staff are friendly, helpful and professional, rooms are spacious, well equipped and clean, hotel is traditional, grounds are amazing and worth exploring, restaurant food is very good and worth the wait

I found the staff to be friendly, helpful and professional. The rooms are spacious, well equipped and clean. The hotel is traditional, grounds are amazing and worth exploring, restaurant food is very good and worth the wait

Lovely environment, staff friendly and helpful. Breakfast and dinner both good.

Extremely comfortable room. Excellent dinner and breakfast! Friendly welcome from receptionists.

Hotel is in a great location. It has a lot going for it but it is let down badly by its food service. We paid a lot for dinner on Saturday evening but the food was poor; a cheese souffle that was dense and rubbery, a parfait dessert that had been sitting around getting warm and a bottle of wine that wasn't served until we had almost finished the main course. Breakfast was even worse. Most of it had been sitting around for hours and service was poor with staff looking very uninterested. It is a shame, the hotel has its quirks that can be overlooked (bathroom window that was stuck open, loo seat that didn't fit) and reception staff could not have been friendlier but to pay so much for our stay we expected a lot better. This hotel really needs to sort out its food service, it is letting the hotel down badly.

Wonderful hotel, staff, and food. Very friendly service. Great food for dinner and breakfast. Even reasonably priced. Walking the grounds in the morning before day visitors arrive was incredibly scenic and relaxing. Room was very comfortable and well appointed (appreciate Nespresso machine!)

The staff were all very friendly, welcoming and attentive. Dinner & breakfast were excellent with clear gluten free options.

Big place, not many staff, find yourself waiting a long time to be served. Staff are lovely, very friendly, food was very nice albiet pricey. Very quiet hotel, which was nice.

Beautiful hotel, very special place to stay but food let it down, breakfast was awful! Do not be put off by being a family hotel, we had a space in a “grownups” dining room!

After visiting Wooly Grange and being wowed by the property and service we had high hopes for the Ickworth. Unfortunately the property is not in nearly as good condition (e.g. crumbling window frames in the bedroom, leaking roof in the dining room/conservatory, cumbersome portable AC unit permanently connected up to a slat in the sash window, etc.). The staff, while all pleasant and well meaning, were not as on the ball as the WG staff. The kitchen also was a let down. Dinner was overpriced, meanly portioned, and average in quality. The National Trust property and grounds were excellent however.