The Black Swan - The Inn Collection Group
155 US$
/nat
Gennemsnit for september
Vælg datoer for at se priser og tilgængelighed
155 US$
/nat
Gennemsnit for september
Gennemsnitlige månedlige priser
På The Black Swan - The Inn Collection Group ligger prisen pr. nat i gennemsnit på 125 US$ i den billigste måned (februar) og 169 US$ i den dyreste måned (august), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 126 US$ |
| februar | 125 US$ |
| marts | 134 US$ |
| april | 136 US$ |
| maj | 154 US$ |
| juni | 165 US$ |
| juli | 160 US$ |
| august | 169 US$ |
| september | 155 US$ |
| oktober | 157 US$ |
| november | 137 US$ |
| december | 146 US$ |
J
F
M
A
M
J
J
A
sep. · 155 US$
S
O
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Dyrest: august (ca. 169 US$)
Billigst: februar (ca. 125 US$)
Om dette overnatningssted
Fra en have på stedet kan du nyde den skønne udsigt, og du kan nyde godt af faciliteter, såsom gratis trådløs internetadgang og festsal.
Faciliteter
Fra en have på stedet kan du nyde den skønne udsigt, og du kan nyde godt af faciliteter, såsom gratis trådløs internetadgang og festsal.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til en flersproget medarbejderstab, bagageopbevaring og kaffe/te på fællesarealer. Gratis selvstændig parkering er til rådighed på stedet.
Spisning
Som gæst på The Black Swan - The Inn Collection Group har du mulighed for at nyde et måltid på restauranten. Afslut dagen med en drink eller to i baren/loungen. Gratis komplet morgenmad serveres dagligt fra kl. 07.30 til kl. 10.00.
Værelser
Du vil helt sikkert føle dig hjemme i et af stedets 45 værelser. Med gratis Wi-Fi kan du altid komme på nettet, og digitale kanaler sørger for underholdningen. Værelset har et privat badeværelse med en kombination af bruser/badekar samt gratis toiletartikler og hårtørrer. Faciliteter inkluderer skriveborde og kaffe-/temaskiner, og rengøring udføres dagligt.
Lokation
The Black Swan - The Inn Collection Group ligger i landlige omgivelser i York, kun 15 minutters gang fra North York Moors National Park og Duncombe Park. Dette hotel ligger 21,3 km fra Castle Howard og 24,1 km fra Flamingo Land Theme Park and Zoo.
I nærheden
North York Moors National Park(0.1 mil)
Duncombe Park(0.2 mil)
Cleveland Way(0.2 mil)
Helmsley Arts Centre(0.3 mil)
Helmsley Slot(0.3 mil)
Hemsley Walled Garden(0.4 mil)
Rievaulx Abbedi(3 mil)
Howardian Hills(3.5 mil)
Ampleforth Abbey(5.4 mil)
Ampleforth College Golf Club(5.6 mil)
National Trust Nunnington Hall(5.8 mil)
Byland Abbey(6.6 mil)
Sutton Bank National Park Centre(7.8 mil)
Shandy Hall(8.3 mil)
Ryedale Folk Museum(9.4 mil)
Durham (MME-Teesside Intl.)(38.4 mil)
Leeds (LBA-Leeds Bradford Lufthavn)(49.2 mil)
Parkering
Restaurant
Ikkerygerværelser
Rengøring
Beværtningsfaciliteter
Have
Lokation
Market Place, Helmsley, England, Storbritannien
North York Moors National Park (0.1 mil)
Duncombe Park (0.2 mil)
Cleveland Way (0.2 mil)
Helmsley Arts Centre (0.3 mil)
Helmsley Slot (0.3 mil)
Hemsley Walled Garden (0.4 mil)
Gæsteanmeldelser
8.4
Meget god
Baseret på 1.498 verificerede anmeldelser
Hvem overnatter her?
Business
1%
Par
73%
Familie
13%
Gruppe
10%
Solorejsende
1%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rejsende beskriver The Black Swan - The Inn Collection Group som et charmerende, centralt beliggende kro med venligt personale, komfortable værelser og en dejlig ølhave, men parkering er begrænset og den historiske bygning indeholder mange trapper uden elevator.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
Rejsende beskriver The Black Swan - The Inn Collection Group som et charmerende, centralt beliggende kro med venligt personale, komfortable værelser og en dejlig ølhave, men parkering er begrænset og den historiske bygning indeholder mange trapper uden elevator.
Mad og morgenmad nydes ofte, men flere anmeldelser bemærker inkonsekvent kvalitet og lejlighedsvis langsom eller uorganiseret morgenmadsservice med udsolgte varer. Renligheden er generelt god, men et par gæster rapporterer mangler eller træt udseende i fællesområderne. Det er hundevenligt, hvilket nogle værdsætter, og andre foretrækker at være adskilt fra spiseområderne. Forvent et charmerende ophold i hjertet af Helmsley med visse kompromiser.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Parkering er begrænset, stram og efter først-til-mølle-princippet, og den historiske bygning i flere etager har mange trapper uden elevator; ølhaven er ofte et højdepunkt.
Relaterede gæsteanmeldelser
8
janet
13. jul. 2025
·
Overnattede 5 nætter
We had a lovely stay at The Black Swan. Our rooms were very comfortable and clean. Some areas of the hotel are a little tired, but generally it is a nice comfortable hotel. It has a lovely beer garden, which we used every evening for a pre dinner drink. We only ate in the restaurant one evening and the food was fine, nothing amazing, but it was all ok. The breakfast said served until 9.30, which is quite early anyway. We were down and ordering by 9.15, but a.lot of the things had run out eg fruit, little pasties. By 9.40 they had turned off the toaster and everything was cleared. We felt this should have been left until 10.00, or at least until the last people had finished. We definitely felt we were an inconvenience coming to breakfast at 9.15, having to ask for milk, tea, cutlery etc. We don"t think coming to breakfast at 9.15, when we're on holiday is a lot to ask. The actual cooked breakfast was generally good though. The staff were a mixture of friendly and abrupt, with some being quite curt with us. Others were friendly though. Generally we liked it there and had a good stay.
We had a lovely stay at The Black Swan. Our rooms were very comfortable and clean. Some areas of the hotel are a little tired, but generally it is a nice comfortable hotel. It has a lovely beer garden, which we used every evening for a pre dinner drink. We only ate in the restaurant one evening and the food was fine, nothing amazing, but it was all ok. The breakfast said served until 9.30, which is quite early anyway. We were down and ordering by 9.15, but a.lot of the things had run out eg fruit, little pasties. By 9.40 they had turned off the toaster and everything was cleared. We felt this should have been left until 10.00, or at least until the last people had finished. We definitely felt we were an inconvenience coming to breakfast at 9.15, having to ask for milk, tea, cutlery etc. We don"t think coming to breakfast at 9.15, when we're on holiday is a lot to ask. The actual cooked breakfast was generally good though. The staff were a mixture of friendly and abrupt, with some being quite curt with us. Others were friendly though. Generally we liked it there and had a good stay.
10
Julie
26. okt. 2025
·
Overnattede 1 nat
Lovely comfortable room, free parking, great staff
Lovely comfortable room, free parking, great staff
8
Stephen
9. nov. 2025
·
Overnattede 2 nætter
Excellent room and bathroom, parking is a problem compared with the distant past. Breakfast and housekeeping staff very pleasant and helpful
Excellent room and bathroom, parking is a problem compared with the distant past. Breakfast and housekeeping staff very pleasant and helpful
10
Roxane
10. jul. 2025
·
Overnattede 1 nat
It is in the heart of the little town which makes walking to everything easy. The staff were very nice and love the hotel as much as we did. No elevator for those that over pack!
It is in the heart of the little town which makes walking to everything easy. The staff were very nice and love the hotel as much as we did. No elevator for those that over pack!
10
Andrew
1. jul. 2025
·
Overnattede 2 nætter
Lovely beer garden with the option to eat meals in the beer garden Parking was a bit hit and miss as there are a lot of rooms and not a lot of parking spaces Staff were very friendly and meals very good Accommodation was very comfortable and rooms were quiet Highly recommended
Lovely beer garden with the option to eat meals in the beer garden Parking was a bit hit and miss as there are a lot of rooms and not a lot of parking spaces Staff were very friendly and meals very good Accommodation was very comfortable and rooms were quiet Highly recommended
8
Liz
4. jun. 2023
·
Overnattede 2 nætter
All staff friendly and helpful, food and drink good and service timely. Rooms comfortable and fan provided to cool rather warm room. Good shower but water flow not adjustable. There was no lift but staff carried luggage upstairs. Car parking provided but a bit tight and not close enough for older people with luggage!
All staff friendly and helpful, food and drink good and service timely. Rooms comfortable and fan provided to cool rather warm room. Good shower but water flow not adjustable. There was no lift but staff carried luggage upstairs. Car parking provided but a bit tight and not close enough for older people with luggage!
10
Kay
24. jul. 2025
·
Overnattede 1 nat
We arrived tired after visiting elsewhere in the area. Check in quick and easy. Our room was well appointed and quiet and spotlessly clean. The beer garden was gorgeous, a great space for relaxing. The bed was so comfortable and we really appreciated the standing fan as the weather was very warm. The breakfast was great with quick service and friendly staff. Check out was quick and efficient. The whole place had a lovely atmosphere and we really enjoyed our stay with you, thank you
We arrived tired after visiting elsewhere in the area. Check in quick and easy. Our room was well appointed and quiet and spotlessly clean. The beer garden was gorgeous, a great space for relaxing. The bed was so comfortable and we really appreciated the standing fan as the weather was very warm. The breakfast was great with quick service and friendly staff. Check out was quick and efficient. The whole place had a lovely atmosphere and we really enjoyed our stay with you, thank you
10
David
12. aug. 2023
·
Overnattede 3 nætter
Enjoyed our stay only down side being lots of stairs no lift in this beautiful old building. Parking can be a challenge not many spaces and on a first come first served basis. We were lucky enough to have a blue badge so could park out front free.
Enjoyed our stay only down side being lots of stairs no lift in this beautiful old building. Parking can be a challenge not many spaces and on a first come first served basis. We were lucky enough to have a blue badge so could park out front free.
8
Colin
5. sep. 2025
·
Overnattede 2 nætter
Nice Good standard room. Interesting Building many corridors. Good Quality food. Parking out the front is very time limited.
Nice Good standard room. Interesting Building many corridors. Good Quality food. Parking out the front is very time limited.
6
Alexander
11. jul. 2025
·
Overnattede 3 nætter
Parking at/near hotel is pretty dire and very inconvenient for getting suitcases in an out. Ended up having to pay a small fortune to park on square opposite
Parking at/near hotel is pretty dire and very inconvenient for getting suitcases in an out. Ended up having to pay a small fortune to park on square opposite
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Værelserne er generelt rene, men gæster rapporterer lejlighedsvise problemer som beskidte genstande, kalk i elkedler og tæpper, der trænger til opmærksomhed, samt kommentarer om, at nogle områder ser lidt slidte ud.
Relaterede gæsteanmeldelser
8
janet
13. jul. 2025
·
Overnattede 5 nætter
We had a lovely stay at The Black Swan. Our rooms were very comfortable and clean. Some areas of the hotel are a little tired, but generally it is a nice comfortable hotel. It has a lovely beer garden, which we used every evening for a pre dinner drink. We only ate in the restaurant one evening and the food was fine, nothing amazing, but it was all ok. The breakfast said served until 9.30, which is quite early anyway. We were down and ordering by 9.15, but a.lot of the things had run out eg fruit, little pasties. By 9.40 they had turned off the toaster and everything was cleared. We felt this should have been left until 10.00, or at least until the last people had finished. We definitely felt we were an inconvenience coming to breakfast at 9.15, having to ask for milk, tea, cutlery etc. We don"t think coming to breakfast at 9.15, when we're on holiday is a lot to ask. The actual cooked breakfast was generally good though. The staff were a mixture of friendly and abrupt, with some being quite curt with us. Others were friendly though. Generally we liked it there and had a good stay.
We had a lovely stay at The Black Swan. Our rooms were very comfortable and clean. Some areas of the hotel are a little tired, but generally it is a nice comfortable hotel. It has a lovely beer garden, which we used every evening for a pre dinner drink. We only ate in the restaurant one evening and the food was fine, nothing amazing, but it was all ok. The breakfast said served until 9.30, which is quite early anyway. We were down and ordering by 9.15, but a.lot of the things had run out eg fruit, little pasties. By 9.40 they had turned off the toaster and everything was cleared. We felt this should have been left until 10.00, or at least until the last people had finished. We definitely felt we were an inconvenience coming to breakfast at 9.15, having to ask for milk, tea, cutlery etc. We don"t think coming to breakfast at 9.15, when we're on holiday is a lot to ask. The actual cooked breakfast was generally good though. The staff were a mixture of friendly and abrupt, with some being quite curt with us. Others were friendly though. Generally we liked it there and had a good stay.
10
Norma
27. jun. 2023
·
Overnattede 2 nætter
Had a fab weekend away at the Black Swan Helmsley. Lovely welcoming staff and very attentive to make our stay just great. Food and drinks very nice and rooms very clean and comfortable. Thankyou
Had a fab weekend away at the Black Swan Helmsley. Lovely welcoming staff and very attentive to make our stay just great. Food and drinks very nice and rooms very clean and comfortable. Thankyou
8
eric
21. aug. 2024
·
Overnattede 1 nat
Staff are amazing people. However, the bathroom was disgusting with human pubic hair on the floor and bathtub. No toiletry supplies and had to get some at the front desk. Attempted to send photos, but email was bounced back.
Staff are amazing people. However, the bathroom was disgusting with human pubic hair on the floor and bathtub. No toiletry supplies and had to get some at the front desk. Attempted to send photos, but email was bounced back.
10
Wendy
23. jun. 2024
·
Overnattede 1 nat
Had a lovely stay. Room was bery clean. Staff were friendly
Had a lovely stay. Room was bery clean. Staff were friendly
10
Murray
13. dec. 2024
·
Overnattede 2 nætter
Great location. Staff very good. Breakfast great. Carpets throughout could do with cleaning or replacing. Dogs throughout which was fine for me. My partner is allergic and reacted in the room as if dogs had been in there.
Great location. Staff very good. Breakfast great. Carpets throughout could do with cleaning or replacing. Dogs throughout which was fine for me. My partner is allergic and reacted in the room as if dogs had been in there.
8
Deborah
16. sep. 2024
·
Overnattede 3 nætter
I loved everything about the Black Swan except for the attention to detail when it came to cleanliness Pillowcase so I’m one of the beds was dirty was not replaced
I loved everything about the Black Swan except for the attention to detail when it came to cleanliness Pillowcase so I’m one of the beds was dirty was not replaced
10
David
13. dec. 2024
·
Overnattede 1 nat
A one night stay but will be back. Room was spacious and the bed was huge. Bathroom was clean and the toilet was fitted with soft close lids. I just hate lid slams at daft O clock in the morning. The reception staff were polite friendly and helpful. We ate an evening meal in the hotel, fortunately we ate early, as there was a lot of diners that night and the staff were struggling. The food was cooked to order we enjoyed the pie and the steamed pudding. Excellent chips. My boss had the pineapple and coconut sweet which was different and tasty. Would happily recommend the hotel.
A one night stay but will be back. Room was spacious and the bed was huge. Bathroom was clean and the toilet was fitted with soft close lids. I just hate lid slams at daft O clock in the morning. The reception staff were polite friendly and helpful. We ate an evening meal in the hotel, fortunately we ate early, as there was a lot of diners that night and the staff were struggling. The food was cooked to order we enjoyed the pie and the steamed pudding. Excellent chips. My boss had the pineapple and coconut sweet which was different and tasty. Would happily recommend the hotel.
10
Pam
26. apr. 2024
·
Overnattede 1 nat
Check in was before 3 which was good ! All staff are excellent and breakfast was 1st class Room very clean and spacious ! Will stay again
Check in was before 3 which was good ! All staff are excellent and breakfast was 1st class Room very clean and spacious ! Will stay again
10
Kay
24. jul. 2025
·
Overnattede 1 nat
We arrived tired after visiting elsewhere in the area. Check in quick and easy. Our room was well appointed and quiet and spotlessly clean. The beer garden was gorgeous, a great space for relaxing. The bed was so comfortable and we really appreciated the standing fan as the weather was very warm. The breakfast was great with quick service and friendly staff. Check out was quick and efficient. The whole place had a lovely atmosphere and we really enjoyed our stay with you, thank you
We arrived tired after visiting elsewhere in the area. Check in quick and easy. Our room was well appointed and quiet and spotlessly clean. The beer garden was gorgeous, a great space for relaxing. The bed was so comfortable and we really appreciated the standing fan as the weather was very warm. The breakfast was great with quick service and friendly staff. Check out was quick and efficient. The whole place had a lovely atmosphere and we really enjoyed our stay with you, thank you
8
sharon
12. jun. 2025
·
Overnattede 1 nat
Stayed at The Black Swan for an overnight trip. Location excellent, lovely walks from the door. Took our dog, were provided with a room close to an outside door which was great. Room very clean and spacious. Bed was comfortable. Quiet room. Staff at the hotel were lovely and made us feel welcome. Lovely sunny beer garden which we sat in and enjoyed our evening meal with drinks. Parking was tight and limited but again we were lucky to have got a space when we arrived. We were shocked about the 3 star food hygiene rating and this put us off wanting to eat here. However we enjoyed our meals after deciding we should try. The kettle in the room was also full of limescale. These are the only two faults I could complain about. I’m hoping they are working towards improving there scores on the door and will change the kettle in the room (42) Thankyou for our stay.
Stayed at The Black Swan for an overnight trip. Location excellent, lovely walks from the door. Took our dog, were provided with a room close to an outside door which was great. Room very clean and spacious. Bed was comfortable. Quiet room. Staff at the hotel were lovely and made us feel welcome. Lovely sunny beer garden which we sat in and enjoyed our evening meal with drinks. Parking was tight and limited but again we were lucky to have got a space when we arrived. We were shocked about the 3 star food hygiene rating and this put us off wanting to eat here. However we enjoyed our meals after deciding we should try. The kettle in the room was also full of limescale. These are the only two faults I could complain about. I’m hoping they are working towards improving there scores on the door and will change the kettle in the room (42) Thankyou for our stay.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er som regel komfortable og ofte rummelige, men størrelserne varierer, og et par er små eller påvirket af støj eller temperatur; faciliteterne kan være basale, og Wi-Fi kan være upålideligt visse steder.
Relaterede gæsteanmeldelser
6
Gareth
6. apr. 2025
·
Overnattede 1 nat
Seemed understaffed and stressy. Staff quite rude at times. Breakfast was slow, and overcooked/dry. Room lacked basics such as bar of soap, flannel, or bottle of water. Not cool for £215 room. Room was comfy though, location excellent, and the building quaint and excellent. Would have given a higher score if staff had been nicer and room had more to it. Not a luxury hotel experience.
Seemed understaffed and stressy. Staff quite rude at times. Breakfast was slow, and overcooked/dry. Room lacked basics such as bar of soap, flannel, or bottle of water. Not cool for £215 room. Room was comfy though, location excellent, and the building quaint and excellent. Would have given a higher score if staff had been nicer and room had more to it. Not a luxury hotel experience.
10
David
21. dec. 2024
·
Overnattede 1 nat
Lovely room for an overnight stay. Warm, comfortable and nicely decorated.Quite a small space but not cramped. Very comfortable king size bed. Included breakfast excellent with buffet and hot choices. 1 tiny issue All ‘singing dancing’ tv needs instruction sheet!
Lovely room for an overnight stay. Warm, comfortable and nicely decorated.Quite a small space but not cramped. Very comfortable king size bed. Included breakfast excellent with buffet and hot choices. 1 tiny issue All ‘singing dancing’ tv needs instruction sheet!
8
Andrew
23. jan. 2023
·
Overnattede 2 nætter
Friendly staff and interesting building. Had a big room, plenty of space for dog, only downside was the bathroom was freezing cold and the bedroom only just tolerable
Friendly staff and interesting building. Had a big room, plenty of space for dog, only downside was the bathroom was freezing cold and the bedroom only just tolerable
8
Anna
2. jun. 2025
·
Overnattede 1 nat
Comfy bed for the night
Comfy bed for the night
10
Carole
26. apr. 2023
·
Overnattede 4 nætter
Stayed for 4 nights in deluxe double. Room and bathroom a good size. Comfy super king bed. Plenty of plug sockets and storage space. Tea making facilities and safe in room. Fantastic shower. Iron and ironing board in room. Lots of dining space in the hotel. Food was superb. Full English was excellent. Had evening meal a couple of nights and the food was very good. All the staff were exceptionally friendly, cheerful and helpful. Helmsley is a beautiful town too so great location. Hotel car park is small though but our stay was out of season so ok. Broadband was a bit hit and miss. If revisiting the area would certainly stay there. Had a lovely time. Big thank you to The Black Swan.
Stayed for 4 nights in deluxe double. Room and bathroom a good size. Comfy super king bed. Plenty of plug sockets and storage space. Tea making facilities and safe in room. Fantastic shower. Iron and ironing board in room. Lots of dining space in the hotel. Food was superb. Full English was excellent. Had evening meal a couple of nights and the food was very good. All the staff were exceptionally friendly, cheerful and helpful. Helmsley is a beautiful town too so great location. Hotel car park is small though but our stay was out of season so ok. Broadband was a bit hit and miss. If revisiting the area would certainly stay there. Had a lovely time. Big thank you to The Black Swan.
10
Andrew
1. jul. 2025
·
Overnattede 2 nætter
Lovely beer garden with the option to eat meals in the beer garden Parking was a bit hit and miss as there are a lot of rooms and not a lot of parking spaces Staff were very friendly and meals very good Accommodation was very comfortable and rooms were quiet Highly recommended
Lovely beer garden with the option to eat meals in the beer garden Parking was a bit hit and miss as there are a lot of rooms and not a lot of parking spaces Staff were very friendly and meals very good Accommodation was very comfortable and rooms were quiet Highly recommended
8
Liz
4. jun. 2023
·
Overnattede 2 nætter
All staff friendly and helpful, food and drink good and service timely. Rooms comfortable and fan provided to cool rather warm room. Good shower but water flow not adjustable. There was no lift but staff carried luggage upstairs. Car parking provided but a bit tight and not close enough for older people with luggage!
All staff friendly and helpful, food and drink good and service timely. Rooms comfortable and fan provided to cool rather warm room. Good shower but water flow not adjustable. There was no lift but staff carried luggage upstairs. Car parking provided but a bit tight and not close enough for older people with luggage!
10
Alan
14. sep. 2025
·
Overnattede 2 nætter
We had a big room which fitted us nicely. Check in was efficient and easy. Food and drink both good ( we ate in one night) staff were all friendly and helpful, no complaints at all!
We had a big room which fitted us nicely. Check in was efficient and easy. Food and drink both good ( we ate in one night) staff were all friendly and helpful, no complaints at all!
6
lesley
5. jun. 2023
·
Overnattede 1 nat
the room was really small more like a cupboard number 63 avoid if you can as its not big enough to swing a cat around as we were only staying the one night i didn't complain but if i had been staying longer certainly would on the plus side it was clean. Bar areas and outside were plentiful although when the sun comes out people are vying for the tables in the sun. Quite a lot of steps into the beer garden so be careful as one of our party tripped and that was before alcohol! The chairs in the bar areas could have been a little more plush as they weren't the best for comfort.
the room was really small more like a cupboard number 63 avoid if you can as its not big enough to swing a cat around as we were only staying the one night i didn't complain but if i had been staying longer certainly would on the plus side it was clean. Bar areas and outside were plentiful although when the sun comes out people are vying for the tables in the sun. Quite a lot of steps into the beer garden so be careful as one of our party tripped and that was before alcohol! The chairs in the bar areas could have been a little more plush as they weren't the best for comfort.
4
Andreas
26. aug. 2025
·
Overnattede 1 nat
We started our tour on the Cleveland Way in Helmsley. After a Long day we got. a room near the kitchen wich was noisy and not really comfortable. All in all was the hotel not the price valid we payed
We started our tour on the Cleveland Way in Helmsley. After a Long day we got. a room near the kitchen wich was noisy and not really comfortable. All in all was the hotel not the price valid we payed
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Personalet beskrives af de fleste som venligt, imødekommende og effektivt, men flere anmeldelser nævner underbemanding og langsom eller uorganiseret morgenmadsservice, med lejlighedsvis afvisende interaktioner.
Relaterede gæsteanmeldelser
10
Robert
22. feb. 2025
·
Overnattede 2 nætter
We had a lovely stay at the Black Swan. Very impressed with the staff very friendly and efficient. Breakfast was nice and the lunches and evening meals were very good too. Ideal location and lovely homely feel. Would definitely visit again, good value for money
We had a lovely stay at the Black Swan. Very impressed with the staff very friendly and efficient. Breakfast was nice and the lunches and evening meals were very good too. Ideal location and lovely homely feel. Would definitely visit again, good value for money
6
Gareth
6. apr. 2025
·
Overnattede 1 nat
Seemed understaffed and stressy. Staff quite rude at times. Breakfast was slow, and overcooked/dry. Room lacked basics such as bar of soap, flannel, or bottle of water. Not cool for £215 room. Room was comfy though, location excellent, and the building quaint and excellent. Would have given a higher score if staff had been nicer and room had more to it. Not a luxury hotel experience.
Seemed understaffed and stressy. Staff quite rude at times. Breakfast was slow, and overcooked/dry. Room lacked basics such as bar of soap, flannel, or bottle of water. Not cool for £215 room. Room was comfy though, location excellent, and the building quaint and excellent. Would have given a higher score if staff had been nicer and room had more to it. Not a luxury hotel experience.
10
Adam
15. okt. 2025
·
Overnattede 2 nætter
Nice to be back again . Staff were awesome !
Nice to be back again . Staff were awesome !
10
Christopher
14. aug. 2024
·
Overnattede 1 nat
Lovely hotel with a great team of staff. Nothing was too much and always on hand to check everything was okay
Lovely hotel with a great team of staff. Nothing was too much and always on hand to check everything was okay
8
nikki
28. jul. 2025
·
Overnattede 1 nat
Evening restaurant staff amazing. Good pub food . Breakfast staff miserable and unhelpful . Extremely poor service . Items run out , no greeting , no instructions. Frankly look like they hate their job . Real shame as nice pub and lovely location
Evening restaurant staff amazing. Good pub food . Breakfast staff miserable and unhelpful . Extremely poor service . Items run out , no greeting , no instructions. Frankly look like they hate their job . Real shame as nice pub and lovely location
6
Malcolm
19. mar. 2025
·
Overnattede 1 nat
Disappointing service, understaffed.
Disappointing service, understaffed.
10
anthony
15. dec. 2024
·
Overnattede 3 nætter
We had 3 night stay at the black swan and was just as good as previous stays.we are looking forward to returning asap,we were so well looked after by all,really good breakfast and good poached eggs.many thanks.
We had 3 night stay at the black swan and was just as good as previous stays.we are looking forward to returning asap,we were so well looked after by all,really good breakfast and good poached eggs.many thanks.
10
Alan
14. sep. 2025
·
Overnattede 2 nætter
We had a big room which fitted us nicely. Check in was efficient and easy. Food and drink both good ( we ate in one night) staff were all friendly and helpful, no complaints at all!
We had a big room which fitted us nicely. Check in was efficient and easy. Food and drink both good ( we ate in one night) staff were all friendly and helpful, no complaints at all!
10
Kay
24. jul. 2025
·
Overnattede 1 nat
We arrived tired after visiting elsewhere in the area. Check in quick and easy. Our room was well appointed and quiet and spotlessly clean. The beer garden was gorgeous, a great space for relaxing. The bed was so comfortable and we really appreciated the standing fan as the weather was very warm. The breakfast was great with quick service and friendly staff. Check out was quick and efficient. The whole place had a lovely atmosphere and we really enjoyed our stay with you, thank you
We arrived tired after visiting elsewhere in the area. Check in quick and easy. Our room was well appointed and quiet and spotlessly clean. The beer garden was gorgeous, a great space for relaxing. The bed was so comfortable and we really appreciated the standing fan as the weather was very warm. The breakfast was great with quick service and friendly staff. Check out was quick and efficient. The whole place had a lovely atmosphere and we really enjoyed our stay with you, thank you
6
Dave
6. jul. 2023
·
Overnattede 7 nætter
Service level has dropped significantly, not because of the staff but because of a new rule that you now have to stand in a long line to order anything. Food quality has dropped and parking can be a real problem.
Service level has dropped significantly, not because of the staff but because of a new rule that you now have to stand in a long line to order anything. Food quality has dropped and parking can be a real problem.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Fremragende, central beliggenhed på Helmsley’s markedsplads med nem adgang til lokale vandreture og North York Moors.
Relaterede gæsteanmeldelser
8
Alan
3. okt. 2025
·
Overnattede 2 nætter
An OK stay, common areas are a little tired, first morning we waited 20 mintes for someone to bring a menu and take our order, second morning was better. Great location with easy access to North York Moors.
An OK stay, common areas are a little tired, first morning we waited 20 mintes for someone to bring a menu and take our order, second morning was better. Great location with easy access to North York Moors.
8
Robyn
6. aug. 2025
·
Overnattede 1 nat
Location is very central and located on the town square. Parking is as stated on the website, first in gets a spot otherwise it’s street or pay in the square. Very rambling old hotel with new extensions. Helpful staff and meals were enjoyable.
Location is very central and located on the town square. Parking is as stated on the website, first in gets a spot otherwise it’s street or pay in the square. Very rambling old hotel with new extensions. Helpful staff and meals were enjoyable.
10
Amelia
6. okt. 2023
·
Overnattede 1 nat
Wonderful building, great food, very comfortable stay, perfect location and friendly staff.
Wonderful building, great food, very comfortable stay, perfect location and friendly staff.
10
Roxane
10. jul. 2025
·
Overnattede 1 nat
It is in the heart of the little town which makes walking to everything easy. The staff were very nice and love the hotel as much as we did. No elevator for those that over pack!
It is in the heart of the little town which makes walking to everything easy. The staff were very nice and love the hotel as much as we did. No elevator for those that over pack!
8
Diane
6. dec. 2022
·
Overnattede 19.331 nætter
I liked its position in the centre of Helmsley
I liked its position in the centre of Helmsley
8
Michael
26. okt. 2024
·
Overnattede 1 nat
Good location on the market place in Helmsley. Good service, delicious food, comfortable room. Quaint building with lots of character. Thank you.
Good location on the market place in Helmsley. Good service, delicious food, comfortable room. Quaint building with lots of character. Thank you.
8
John
14. sep. 2023
·
Overnattede 1 nat
Second time staying here. Nice option right on the Square. The pub, food, beer garden especially all nice. Rooms good, but vary a bit. No complaints.
Second time staying here. Nice option right on the Square. The pub, food, beer garden especially all nice. Rooms good, but vary a bit. No complaints.
8
Jason
3. nov. 2024
·
Overnattede 3 nætter
Great location. Nice pub.
Great location. Nice pub.
10
Stephen
30. jun. 2025
·
Overnattede 1 nat
Very good no complaints. Nice ambiance and great location.
Very good no complaints. Nice ambiance and great location.
8
sharon
12. jun. 2025
·
Overnattede 1 nat
Stayed at The Black Swan for an overnight trip. Location excellent, lovely walks from the door. Took our dog, were provided with a room close to an outside door which was great. Room very clean and spacious. Bed was comfortable. Quiet room. Staff at the hotel were lovely and made us feel welcome. Lovely sunny beer garden which we sat in and enjoyed our evening meal with drinks. Parking was tight and limited but again we were lucky to have got a space when we arrived. We were shocked about the 3 star food hygiene rating and this put us off wanting to eat here. However we enjoyed our meals after deciding we should try. The kettle in the room was also full of limescale. These are the only two faults I could complain about. I’m hoping they are working towards improving there scores on the door and will change the kettle in the room (42) Thankyou for our stay.
Stayed at The Black Swan for an overnight trip. Location excellent, lovely walks from the door. Took our dog, were provided with a room close to an outside door which was great. Room very clean and spacious. Bed was comfortable. Quiet room. Staff at the hotel were lovely and made us feel welcome. Lovely sunny beer garden which we sat in and enjoyed our evening meal with drinks. Parking was tight and limited but again we were lucky to have got a space when we arrived. We were shocked about the 3 star food hygiene rating and this put us off wanting to eat here. However we enjoyed our meals after deciding we should try. The kettle in the room was also full of limescale. These are the only two faults I could complain about. I’m hoping they are working towards improving there scores on the door and will change the kettle in the room (42) Thankyou for our stay.
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Spisning
Mange gæster nyder pubmåltiderne og den tilberedte morgenmad, men feedbacken er inkonsekvent, idet der nævnes ikke-varme retter, udsolgte varer, kø til bestilling og begrænset tilgængelighed af mad om aftenen.
Relaterede gæsteanmeldelser
8
janet
13. jul. 2025
·
Overnattede 5 nætter
We had a lovely stay at The Black Swan. Our rooms were very comfortable and clean. Some areas of the hotel are a little tired, but generally it is a nice comfortable hotel. It has a lovely beer garden, which we used every evening for a pre dinner drink. We only ate in the restaurant one evening and the food was fine, nothing amazing, but it was all ok. The breakfast said served until 9.30, which is quite early anyway. We were down and ordering by 9.15, but a.lot of the things had run out eg fruit, little pasties. By 9.40 they had turned off the toaster and everything was cleared. We felt this should have been left until 10.00, or at least until the last people had finished. We definitely felt we were an inconvenience coming to breakfast at 9.15, having to ask for milk, tea, cutlery etc. We don"t think coming to breakfast at 9.15, when we're on holiday is a lot to ask. The actual cooked breakfast was generally good though. The staff were a mixture of friendly and abrupt, with some being quite curt with us. Others were friendly though. Generally we liked it there and had a good stay.
We had a lovely stay at The Black Swan. Our rooms were very comfortable and clean. Some areas of the hotel are a little tired, but generally it is a nice comfortable hotel. It has a lovely beer garden, which we used every evening for a pre dinner drink. We only ate in the restaurant one evening and the food was fine, nothing amazing, but it was all ok. The breakfast said served until 9.30, which is quite early anyway. We were down and ordering by 9.15, but a.lot of the things had run out eg fruit, little pasties. By 9.40 they had turned off the toaster and everything was cleared. We felt this should have been left until 10.00, or at least until the last people had finished. We definitely felt we were an inconvenience coming to breakfast at 9.15, having to ask for milk, tea, cutlery etc. We don"t think coming to breakfast at 9.15, when we're on holiday is a lot to ask. The actual cooked breakfast was generally good though. The staff were a mixture of friendly and abrupt, with some being quite curt with us. Others were friendly though. Generally we liked it there and had a good stay.
10
Carole
26. apr. 2023
·
Overnattede 4 nætter
Stayed for 4 nights in deluxe double. Room and bathroom a good size. Comfy super king bed. Plenty of plug sockets and storage space. Tea making facilities and safe in room. Fantastic shower. Iron and ironing board in room. Lots of dining space in the hotel. Food was superb. Full English was excellent. Had evening meal a couple of nights and the food was very good. All the staff were exceptionally friendly, cheerful and helpful. Helmsley is a beautiful town too so great location. Hotel car park is small though but our stay was out of season so ok. Broadband was a bit hit and miss. If revisiting the area would certainly stay there. Had a lovely time. Big thank you to The Black Swan.
Stayed for 4 nights in deluxe double. Room and bathroom a good size. Comfy super king bed. Plenty of plug sockets and storage space. Tea making facilities and safe in room. Fantastic shower. Iron and ironing board in room. Lots of dining space in the hotel. Food was superb. Full English was excellent. Had evening meal a couple of nights and the food was very good. All the staff were exceptionally friendly, cheerful and helpful. Helmsley is a beautiful town too so great location. Hotel car park is small though but our stay was out of season so ok. Broadband was a bit hit and miss. If revisiting the area would certainly stay there. Had a lovely time. Big thank you to The Black Swan.
6
Lluis
18. feb. 2025
·
Overnattede 1 nat
I have to admit that, in my case, I didn’t enjoy at all. Staff is so inflexible, I was in a business trip. Impossible to get a cold sandwich after 9pm (arrived at 9:07) no other options in town except an Indian. The hotel is pet friendly which I like but for the rest not an option for me. A pity because I was expecting something different. The rooms are fine but too many steps and a bit caotic
I have to admit that, in my case, I didn’t enjoy at all. Staff is so inflexible, I was in a business trip. Impossible to get a cold sandwich after 9pm (arrived at 9:07) no other options in town except an Indian. The hotel is pet friendly which I like but for the rest not an option for me. A pity because I was expecting something different. The rooms are fine but too many steps and a bit caotic
10
marilyn
14. aug. 2023
·
Overnattede 2 nætter
Breakfast and evening meal on all occasions was not very hot.
Breakfast and evening meal on all occasions was not very hot.
8
nikki
28. jul. 2025
·
Overnattede 1 nat
Evening restaurant staff amazing. Good pub food . Breakfast staff miserable and unhelpful . Extremely poor service . Items run out , no greeting , no instructions. Frankly look like they hate their job . Real shame as nice pub and lovely location
Evening restaurant staff amazing. Good pub food . Breakfast staff miserable and unhelpful . Extremely poor service . Items run out , no greeting , no instructions. Frankly look like they hate their job . Real shame as nice pub and lovely location
4
Julie
17. okt. 2025
·
Overnattede 1 nat
Poor quality, didn’t taste very good
Poor quality, didn’t taste very good
10
Alexander
18. nov. 2025
·
Overnattede 1 nat
Berg good hotel, great service breakfast was excellent
Berg good hotel, great service breakfast was excellent
10
Lisa
20. feb. 2024
·
Overnattede 1 nat
You get the sense this is the best place to stay in Helmsley which is delightful. The historic nature of the hotel lends a timeless quality to it. Fabulous room with a view that makes you feel as if you’ve travelled back in time. Delicious food and wine! Highly recommended.
You get the sense this is the best place to stay in Helmsley which is delightful. The historic nature of the hotel lends a timeless quality to it. Fabulous room with a view that makes you feel as if you’ve travelled back in time. Delicious food and wine! Highly recommended.
6
Simon
6. mar. 2023
·
Overnattede 2 nætter
1st breakfast rushed but not usual quality. Bacon was leathery and sausage cold. 2nd morning ok but evening meal for my wife was not great. Belly pork not well rendered down. Meal wasn’t charged for, without question. Staff very friendly.
1st breakfast rushed but not usual quality. Bacon was leathery and sausage cold. 2nd morning ok but evening meal for my wife was not great. Belly pork not well rendered down. Meal wasn’t charged for, without question. Staff very friendly.
6
Dave
6. jul. 2023
·
Overnattede 7 nætter
Service level has dropped significantly, not because of the staff but because of a new rule that you now have to stand in a long line to order anything. Food quality has dropped and parking can be a real problem.
Service level has dropped significantly, not because of the staff but because of a new rule that you now have to stand in a long line to order anything. Food quality has dropped and parking can be a real problem.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
8
Valerie
for 4 uger siden
·
Overnattede 2 nætter
Just the most lovely and helpful staff! A great place to sample the independent shops, bars and eateries in Helmsley
Just the most lovely and helpful staff! A great place to sample the independent shops, bars and eateries in Helmsley
8
Richard
5. aug. 2026
·
Overnattede 1 nat
Excellent stay, the only comment I would make is the lighting is poor if you have eye sight issues
Excellent stay, the only comment I would make is the lighting is poor if you have eye sight issues
10
James
1. aug. 2026
·
Overnattede 1 nat
Had a quick overnight stay on a tour of Yorkshire with partner and four-year-old. The family room was very clean and comfortable with a solid bunk bed for the kid and huge comfy bed for us. It's right on the main square in the village so very nice for walking around. All the parking spots were taken when we were there (there was a local farm show on that day so not terribly surprising), but parking overnight in the square was just fine. Breakfast was really tasty; fresh ingredients beautifully cooked, and great service from the staff. Absolutely would visit again.
Had a quick overnight stay on a tour of Yorkshire with partner and four-year-old. The family room was very clean and comfortable with a solid bunk bed for the kid and huge comfy bed for us. It's right on the main square in the village so very nice for walking around. All the parking spots were taken when we were there (there was a local farm show on that day so not terribly surprising), but parking overnight in the square was just fine. Breakfast was really tasty; fresh ingredients beautifully cooked, and great service from the staff. Absolutely would visit again.
6
Pam
25. jul. 2026
·
Overnattede 1 nat
Centrally located, lots of character Breakfast very good, as were breakfast staff. Room was comfortable Staff in reception and in bar attached to reception not friendly or welcoming in the slightest. Really quite abrupt One of the coffee cups in our room contained some disgusting scummy liquid with mould on it
Centrally located, lots of character Breakfast very good, as were breakfast staff. Room was comfortable Staff in reception and in bar attached to reception not friendly or welcoming in the slightest. Really quite abrupt One of the coffee cups in our room contained some disgusting scummy liquid with mould on it
6
Kirsty
24. jul. 2026
·
Overnattede 2 nætter
I was disappointed in this hotel. The decor was quite tired and worn bearing in mind it was pretty expensive, I expected more. The staff weren’t particularly helpful. We tried to get food in the bar well before the stated end of food service and were told the kitchen was too busy to take our order (menus still in the tables) which I think was bad as we were staying there! The staff were disorganised and didn’t know where things were or what they were doing, and the place seemed understaffed. Literally ignored at the bar - no ‘I’ll be with you in a minute acknowledgment! Breakfast was poor with cooked items being charged extra. No milk available and then the two tables next to us after about 30 minutes were given milk that was off. We didn’t bother with breakfast on the second day. Parking was woefully inadequate for the number of rooms. All in all poor value and I wouldn’t stay there again despite the great location.
I was disappointed in this hotel. The decor was quite tired and worn bearing in mind it was pretty expensive, I expected more. The staff weren’t particularly helpful. We tried to get food in the bar well before the stated end of food service and were told the kitchen was too busy to take our order (menus still in the tables) which I think was bad as we were staying there! The staff were disorganised and didn’t know where things were or what they were doing, and the place seemed understaffed. Literally ignored at the bar - no ‘I’ll be with you in a minute acknowledgment! Breakfast was poor with cooked items being charged extra. No milk available and then the two tables next to us after about 30 minutes were given milk that was off. We didn’t bother with breakfast on the second day. Parking was woefully inadequate for the number of rooms. All in all poor value and I wouldn’t stay there again despite the great location.
Overnatningsstedets retninglinjer
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-04: 412.0632526550293USD
- 2026-09-05: 331.0039265930176USD
- 2026-09-06: 195.51311985473632USD
- 2026-09-07: 209.1426280456543USD
- 2026-09-08: 254.84028715209962USD
- 2026-09-09: 254.99935585327148USD
- 2026-09-10: 249.61443019104004USD
- 2026-09-11: 200.90912149047853USD
- 2026-09-12: 303.9075232238769USD
- 2026-09-13: 181.97193590698242USD
- 2026-09-14: 241.76868903808594USD
- 2026-09-15: 236.3714114501953USD
- 2026-09-16: 282.36833450012205USD
- 2026-09-17: 241.8386537475586USD
- 2026-09-18: 263.44782490234377USD
- 2026-09-19: 295.88155382995603USD
- 2026-09-20: 182.38848111877442USD
- 2026-09-21: 187.74579659423827USD
- 2026-09-22: 201.32898063354492USD
- 2026-09-23: 214.81221508789062USD
- 2026-09-24: 209.35496774902344USD
- 2026-09-25: 236.3714114501953USD
- 2026-09-26: 241.76868903808594USD
- 2026-09-27: 182.33850632629395USD
- 2026-09-28: 182.38848111877442USD
- 2026-09-29: 174.28255205688475USD
- 2026-09-30: 268.8550974487305USD
- 2026-10-01: 182.38848111877442USD
- 2026-10-02: 249.8746358215332USD
- 2026-10-03: 263.3778601928711USD
- 2026-10-04: 174.28255205688475USD
- 2026-10-05: 133.75288902587891USD
- 2026-10-06: 120.20968482055665USD
- 2026-10-07: 120.23966969604493USD
- 2026-10-08: 120.23966969604493USD
- 2026-10-09: 155.37203741760254USD
- 2026-10-10: 255.3418781188965USD
- 2026-10-11: 120.27025710449219USD
- 2026-10-12: 141.86882190704347USD
- 2026-10-13: 133.71290919189454USD
- 2026-10-14: 128.3156227432251USD
- 2026-10-15: 120.20968482055665USD
- 2026-10-16: 147.2661083557129USD
- 2026-10-17: 201.30899071655273USD
- 2026-10-18: 120.20968482055665USD
- 2026-10-19: 120.23966969604493USD
- 2026-10-20: 128.3156227432251USD
- 2026-10-21: 155.37203741760254USD
- 2026-10-22: 133.75288902587891USD
- 2026-10-23: 214.81221508789062USD
- 2026-10-24: 263.44782490234377USD
- 2026-10-25: 187.79577138671874USD
- 2026-10-26: 160.76933272705077USD
- 2026-10-27: 160.76933272705077USD
- 2026-10-28: 168.87526178894043USD
- 2026-10-29: 155.37203741760254USD
- 2026-10-30: 214.75224533691406USD
- 2026-10-31: 228.3254344177246USD
- 2026-11-01: 120.20968482055665USD
- 2026-11-02: 120.23966969604493USD
- 2026-11-03: 155.37203741760254USD
- 2026-11-04: 160.76933272705077USD
Receptionen er åben hver dag fra kl. 07.30 til kl. 23.00.Dette overnatningssted tilbyder ikke indtjekning efter lukketid. Receptionen er bemandet i et begrænset tidsrum. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort og kontanter
- Betaling uden kontanter er tilgængelig
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker
- Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
- Dette overnatningssted tillader kun kæledyr på specifikke værelser (der skal betales tillægsgebyr, som kan findes i afsnittet om gebyrer). Gæster kan anmode om et af disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne i reservationsbekræftelsen.
- Der er mulighed for kontaktløs betaling for alle transaktioner.
- Der er mulighed for kontaktløs udtjekning.
- Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).
- Tillægsgebyr for kæledyr: GBP 15 pr. kæledyr pr. dag
- Der opkræves ikke gebyrer for servicedyr
- Gebyr for tidlig indtjekning: 25 GBP (afhænger af tilgængelighed)
- Gebyr for sen udtjekning: 25 GBP (afhænger af tilgængelighed)
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
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