Muthu Belstead Brook Hotel

Lovely place, stayed one night for the second time as a stopover. Lovely pool, very warm, jacuzzi a bit too not !

Absolutely spotless, staff really helpful and food spot on. Spa and pool definitely worth going to

We love this hotel, have been a few times but this wasn’t the best experience. We arrived and the pool heating was down, travel with me and my daughter and that’s the main reason we love the hotel which made it almost unusable. Then used the restaurant which was busier than normal, large roudy crowd and we were first ignored then essentially rushed out, only given 3 as when I have stayed before it had been brilliant.

The under side of a public toilet seat is cleaner than this dump. Many false promises online to be greated with a room and spa you would not wash a dog in. The hotel is rank. On the upside the manager was very reasonable when giving a refund especially after i presented a pillow with blood over it

A tale of two halves. Lovely pool although long wait for towels. Food in the restaurant is exceptional. Only problem for me is access. The stair lift did not work properly. It was embarrassing to have to wait for several guests and staff to help get the contraption working. Same issue on leaving the premises. The wheelchair lift did not work. As things stand the public areas are not really wheelchair friendly. Also personally I think some areas including the room would benefit from a refurb. Some really shabby areas.