Spring Hotel Vulcano
197 US$
/ noche
Promedio para septiembre
Precios para Spring Hotel Vulcano
Selecciona fechas para ver precios y disponibilidad
197 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Spring Hotel Vulcano, los precios por noche son de 177 US$ de media en el mes más barato (junio) y de 265 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 261 US$ |
| febrero | 265 US$ |
| marzo | 259 US$ |
| abril | 221 US$ |
| mayo | 179 US$ |
| junio | 177 US$ |
| julio | 200 US$ |
| agosto | 187 US$ |
| septiembre | 197 US$ |
| octubre | 207 US$ |
| noviembre | 234 US$ |
| diciembre | 260 US$ |
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sept · 197 US$
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Más caro: febrero (aprox. 265 US$)
Más barato: junio (aprox. 177 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas al aire libre, una sauna y un gimnasio. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicio...
Servicios
Relájate en el spa completo, que ofrece masajes. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas al aire libre, una sauna y un gimnasio. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicios de conserjería y una peluquería.
Servicios empresariales
Tendrás una sala de ordenadores, tintorería y un servicio de recepción las 24 horas a tu disposición.
Comida
Tienes un restaurante y una cafetería a tu disposición para comer algo, pero si lo prefieres, puedes llamar al servicio de habitaciones con horario limitado de este hotel. Relájate con un refresco del bar junto a la piscina o de uno de los 2 bares con salón.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 371 habitaciones con aire acondicionado, minibar y televisión de pantalla plana. Las habitaciones disponen de balcón. Para los momentos de ocio, tienes una por satélite. El baño privado con ducha está provisto de artículos de higiene personal gratuitos y bidés.
Ubicación
Si decides alojarte en Spring Hotel Vulcano, disfrutarás de una magnífica ubicación en pleno centro de Arona, a solo 15 minutos a pie de Playa de las Américas y Playa de Las Vistas. Además, este hotel con campo de golf se encuentra a 2,4 km de Parque Siam y a 5,8 km de Playa de Fañabé.
Qué hay cerca
Pirámide de Arona(0.3 millas)
Estadio Antonio Domínguez Alfonso(0.3 millas)
Playa del Búnker(0.4 millas)
Playa El Camisón(0.4 millas)
Parque Central de Arona(0.5 millas)
Playa de las Américas(0.5 millas)
Playa de Las Vistas(0.5 millas)
Las Verónicas(0.7 millas)
Playa de Troya(0.8 millas)
Playa Torviscas(1.1 millas)
Magma Arte & Congresos(1.2 millas)
Playa El Bobo(1.2 millas)
Water Sports Tenerife(1.2 millas)
Centro comercial Siam Mall(1.3 millas)
Campo de golf Las Américas(1.3 millas)
Tenerife (TFS-Tenerife Sur)(11.3 millas)
La Gomera (GMZ)(48.1 millas)
Santa Cruz de Tenerife (TFN-Tenerife Norte)(50.3 millas)
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Mostrador turístico
Servicio de tintorería
Ubicación
Avenida Antonio Domínguez Alfonso, 8, Arona, Islas Canarias, España
Pirámide de Arona (0.3 millas)
Estadio Antonio Domínguez Alfonso (0.3 millas)
Playa del Búnker (0.4 millas)
Playa El Camisón (0.4 millas)
Parque Central de Arona (0.5 millas)
Playa de las Américas (0.5 millas)
Opciones de habitación
10
Economy Double Room (3 Adults)
Detalles de la oferta
3× Camas Individuales
1 Cama Doble
y 1 Cama Individual
Capacidad: 3
323 ft²
BalcónAire acondicionadoBaño privadoMinibar
9
Habitación doble, balcón, vistas a la piscina
Detalles de la oferta
1 Cama Doble
2 Camas Individuales
Capacidad: 2
323 ft²
BalcónAire acondicionadoBaño privadoCuna(s) (gratis)
4
Habitación doble (Access to Up! Level Sun Terrace)
Detalles de la oferta
1 Cama Doble
2 Camas Individuales
Capacidad: 3
323 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
9
Habitación estándar doble, balcón (3 adultos)
Detalles de la oferta
3× Camas Individuales
1 Cama Doble
y 1 Cama Individual
Capacidad: 3
323 ft²
BalcónAire acondicionadoBaño privadoMinibar
10
Economy Double Room
Detalles de la oferta
3× Camas Individuales
1 Cama Doble
y 1 Cama Individual
Capacidad: 2
323 ft²
BalcónAire acondicionadoBaño privadoMinibar
9
Habitación estándar doble, con balcón (2 adultos y 1 niño)
Detalles de la oferta
3× Camas Individuales
1 Cama Doble
y 1 Cama Individual
Capacidad: 2
323 ft²
BalcónAire acondicionadoBaño privadoMinibar
11
Habitación doble de uso individual, balcón, vistas a la piscina
Detalles de la oferta
1 Cama Doble
323 ft²
BalcónAire acondicionadoBaño privadoCuna(s) (gratis)
4
Habitación básica doble (Access to Up! Level Sun Terrace)
Detalles de la oferta
1 Cama Individual
323 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
10
Habitación estándar doble, balcón
Detalles de la oferta
1 Cama Doble
2 Camas Individuales
Capacidad: 2
323 ft²
BalcónAire acondicionadoBaño privadoCuna(s) (gratis)
4
Habitación doble (Access to Up! Level Sun Terrace)
Detalles de la oferta
1 Cama Doble
2 Camas Individuales
Capacidad: 2
323 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
13
Habitación estándar doble, vistas a la piscina, balcón (3 adultos)
Detalles de la oferta
3× Camas Individuales
1 Cama Doble
y 1 Cama Individual
Capacidad: 3
323 ft²
BalcónAire acondicionadoBaño privadoMinibar
10
Economy Duble Room (2 Adults and 1 Child)
Detalles de la oferta
3× Camas Individuales
1 Cama Doble
y 1 Cama Individual
Capacidad: 2
323 ft²
BalcónAire acondicionadoBaño privadoMinibar
10
Economy Double Room (1 Adult)
Detalles de la oferta
3× Camas Individuales
1 Cama Doble
y 1 Cama Individual
323 ft²
BalcónAire acondicionadoBaño privadoMinibar
10
Habitación estándar doble de uso individual, balcón
Detalles de la oferta
1 Cama Doble
323 ft²
BalcónAire acondicionadoBaño privadoCuna(s) (gratis)
8
Habitación estándar doble, vistas a la piscina, balcón (2 adultos y 1 niño)
Detalles de la oferta
3× Camas Individuales
1 Cama Doble
y 1 Cama Individual
Capacidad: 2
323 ft²
BalcónAire acondicionadoBaño privadoMinibar
Reseñas de los huéspedes sobre Spring Hotel Vulcano
8.4
Muy bueno
Basado en 334 comentarios verificados
¿Quién se queda aquí?
Trabajo
0%
Pareja
70%
Familia
18%
Grupo
8%
Solo/a
2%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En las recientes opiniones sobre el Spring Hotel Vulcano, los huéspedes elogian constantemente su ubicación céntrica y accesible a pie, así como las atractivas zonas de piscina con muchas tumbonas, mientras que las opiniones sobre el servicio, la comodidad de las habitaciones y algunas instalaciones muestran una variabilidad significativa y áreas de mejora.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En las recientes opiniones sobre el Spring Hotel Vulcano, los huéspedes elogian constantemente su ubicación céntrica y accesible a pie, así como las atractivas zonas de piscina con muchas tumbonas, mientras que las opiniones sobre el servicio, la comodidad de las habitaciones y algunas instalaciones muestran una variabilidad significativa y áreas de mejora.
La limpieza parece inconsistente: si bien algunos describen habitaciones limpias, varias opiniones mencionan cucarachas en las habitaciones y omisiones ocasionales del servicio de limpieza, como sábanas sin cambiar o suelos no limpiados, con algunos avistamientos también señalados en áreas comunes. El servicio es variado, con muchos que encuentran al personal amable y servicial, pero quejas recurrentes sobre una recepción grosera o poco cooperativa, un registro de entrada lento o problemático y un seguimiento limitado. La oferta gastronómica destaca por la variedad en el desayuno, mientras que las opiniones sobre la cena están divididas, mencionando una calidad irregular, problemas con el etiquetado o la temperatura, y aglomeraciones en las horas punta. En general, se puede esperar una base conveniente con comodidades atractivas, pero una ejecución inconsistente.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las piscinas son lo más destacado, con muchas tumbonas, y a varios huéspedes les gusta la azotea UP de pago. El gimnasio y el spa a veces se sienten limitados, con problemas de mantenimiento o cierres temporales mencionados.
Reseñas de huéspedes relacionadas
8
Hans Petter
6 dic 2024
·
Se alojó 5 noches
I recently stayed at Spring Hotel Vulcano for 5 nights and would like to share my experience. First, the positives: The breakfast is excellent, offering a wide variety of delicious options. The staff are incredibly friendly and service-minded, always ready to assist with a smile. The pool area is also very pleasant, providing a nice spot to relax and unwind. However, there are a few areas that need improvement. One major downside is the extra charge for using the safe in the room. This feels like an unnecessary way to extract more money from guests, as a room safe should be a standard amenity. Additionally, the rooms are poorly insulated, leading to significant noise issues. I could hear my neighbors coughing during the night, and the noise from the reception area was quite disruptive. Lastly, while the gym is adequate, it appears to be neglected. Several machines have visible rust, indicating a lack of proper maintenance. Overall, while there are some great aspects to Spring Hotel Vulcano, there are also areas that need attention to enhance the guest experience.
I recently stayed at Spring Hotel Vulcano for 5 nights and would like to share my experience. First, the positives: The breakfast is excellent, offering a wide variety of delicious options. The staff are incredibly friendly and service-minded, always ready to assist with a smile. The pool area is also very pleasant, providing a nice spot to relax and unwind. However, there are a few areas that need improvement. One major downside is the extra charge for using the safe in the room. This feels like an unnecessary way to extract more money from guests, as a room safe should be a standard amenity. Additionally, the rooms are poorly insulated, leading to significant noise issues. I could hear my neighbors coughing during the night, and the noise from the reception area was quite disruptive. Lastly, while the gym is adequate, it appears to be neglected. Several machines have visible rust, indicating a lack of proper maintenance. Overall, while there are some great aspects to Spring Hotel Vulcano, there are also areas that need attention to enhance the guest experience.
10
Ashleigh
3 feb 2026
·
Se alojó 3 noches
Beautiful hotel and a great location. The staff were exceptional.Especially Nightshift reception staff when I had an issue. Plenty of beds buy the pool. No need to get up at the crack of dawn to reserve with a towel. Will definitely be returning.
Beautiful hotel and a great location. The staff were exceptional.Especially Nightshift reception staff when I had an issue. Plenty of beds buy the pool. No need to get up at the crack of dawn to reserve with a towel. Will definitely be returning.
10
Peter
9 ene 2025
·
Se alojó 12 noches
Wirklich ein sehr schönes Hotel mit tollem Badebereich und alles wichtige Fußläufig erreichbar. Zimmer sehr sauber, Essensbuffet reichhaltig und für jeden etwas dabei. Personal sehr freundlich und hilfsbereit. Unbedingt dazu Buchen: die Dachterrasse. Top Blick und sehr ruhig. Werde dort das nächste mal wieder buchen.
Wirklich ein sehr schönes Hotel mit tollem Badebereich und alles wichtige Fußläufig erreichbar. Zimmer sehr sauber, Essensbuffet reichhaltig und für jeden etwas dabei. Personal sehr freundlich und hilfsbereit. Unbedingt dazu Buchen: die Dachterrasse. Top Blick und sehr ruhig. Werde dort das nächste mal wieder buchen.
10
Jon
12 feb 2023
·
Se alojó 4 noches
Lovely hotel. Great location. Only strange thing was booking the top terrace three days in advance and not allowing you to book on the day even if there was spaces.
Lovely hotel. Great location. Only strange thing was booking the top terrace three days in advance and not allowing you to book on the day even if there was spaces.
8
Darren
15 jul 2025
·
Se alojó 14 noches
Lovely breakfast and pools great and clean room
Lovely breakfast and pools great and clean room
8
DAWN
3 dic 2023
·
Se alojó 7 noches
The hotel is impressive especially the entrance with seating in a jungle! The pools and sunbathing areas are kept in pristine condition and are a credit to the pool guys. The entertainment gent is a happy and inclusive person. Now to the disappointing bits; don’t expect to get in your room until after 3pm. For some reason the reception men are really arsey and when I asked for help with a cockroach and lizard in my room I felt the whole team were taking the piss out of me. The best on reception is the lady and even she seemed fed up when I asked for help with the extremely convoluted WiFi set up for your room - I may be old but I’m really clued up on computers and tech yet even I struggled with this!! The food was passable in the restaurant with good selections for breakfast and dinner but there wasn’t anything really good about the actual room - it was noisy, with s canteen feel and the brewing areas were not laid out well at all with constant bottlenecks queues for water, and a lack of teapots. Finally the bed in the bedroom was the best thing so I had s great nights sleep however the sheets were never changed the entire week I stayed which again was more disappointing than a genuine complaint. When you pay for 4-star but get service of 2-3 then it is disappointing. These are easy fixes in my opinion and I’d be happy to advice the hotel of them if they were open the listening to them without feeling I am being critical. There is slot to like about the hotel and it’s grounds
The hotel is impressive especially the entrance with seating in a jungle! The pools and sunbathing areas are kept in pristine condition and are a credit to the pool guys. The entertainment gent is a happy and inclusive person. Now to the disappointing bits; don’t expect to get in your room until after 3pm. For some reason the reception men are really arsey and when I asked for help with a cockroach and lizard in my room I felt the whole team were taking the piss out of me. The best on reception is the lady and even she seemed fed up when I asked for help with the extremely convoluted WiFi set up for your room - I may be old but I’m really clued up on computers and tech yet even I struggled with this!! The food was passable in the restaurant with good selections for breakfast and dinner but there wasn’t anything really good about the actual room - it was noisy, with s canteen feel and the brewing areas were not laid out well at all with constant bottlenecks queues for water, and a lack of teapots. Finally the bed in the bedroom was the best thing so I had s great nights sleep however the sheets were never changed the entire week I stayed which again was more disappointing than a genuine complaint. When you pay for 4-star but get service of 2-3 then it is disappointing. These are easy fixes in my opinion and I’d be happy to advice the hotel of them if they were open the listening to them without feeling I am being critical. There is slot to like about the hotel and it’s grounds
10
Felipe
4 jun 2023
·
Se alojó 3 noches
Hotel tranquilo, con muy buenas instalaciones (piscina, gimnasio, habitaciones...) calidad y variedad en desayuno y cena.
Hotel tranquilo, con muy buenas instalaciones (piscina, gimnasio, habitaciones...) calidad y variedad en desayuno y cena.
2
Katie
16 dic 2025
·
Se alojó 7 noches
Terrible service from the staff during and after stay (except for the odd few like the cleaners and Miguel the bar man on the up level) and dinner was limited, terrible and far from what they advertise. Would avoid staying here but if you do, do not go half board. Pools okay, UP level is really good but fairly expensive. Rooms nice and modern.
Terrible service from the staff during and after stay (except for the odd few like the cleaners and Miguel the bar man on the up level) and dinner was limited, terrible and far from what they advertise. Would avoid staying here but if you do, do not go half board. Pools okay, UP level is really good but fairly expensive. Rooms nice and modern.
8
Rachida
17 abr 2025
·
Se alojó 5 noches
Le UP est juste top mais seulement quand il n’y a pas grand monde !
Le UP est juste top mais seulement quand il n’y a pas grand monde !
8
David
17 may 2022
·
Se alojó 7 noches
It was my wife’s birthday and our anniversary but it was not acknowledged at check in but that’s ok the hotel is fine we stayed there back in 1998 it’s where we got engaged again that was mentioned but no response from the hotel the only thing we was unhappy with was that the gym and spa was closed though out our stay no mention about it when we checked in so very disappointed about that I mentioned it to reception on day two as I couldn’t find the gym they told me they had a fire the week before but didn’t think it would be a good idea to tell there customers overall ok but they lack a bit of care to there customers
It was my wife’s birthday and our anniversary but it was not acknowledged at check in but that’s ok the hotel is fine we stayed there back in 1998 it’s where we got engaged again that was mentioned but no response from the hotel the only thing we was unhappy with was that the gym and spa was closed though out our stay no mention about it when we checked in so very disappointed about that I mentioned it to reception on day two as I couldn’t find the gym they told me they had a fire the week before but didn’t think it would be a good idea to tell there customers overall ok but they lack a bit of care to there customers
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Hay informes de cucarachas en algunas habitaciones y áreas comunes, además de ocasionales fallas en el servicio de limpieza (por ejemplo, sábanas sin cambiar o suelos sucios), que contrastan con numerosos comentarios sobre habitaciones limpias.
Reseñas de huéspedes relacionadas
8
Efemia
25 feb 2023
·
Se alojó 7 noches
Flott hótel með góðum mat. Mikið hreinlæti.
Flott hótel með góðum mat. Mikið hreinlæti.
10
Peter
9 ene 2025
·
Se alojó 12 noches
Wirklich ein sehr schönes Hotel mit tollem Badebereich und alles wichtige Fußläufig erreichbar. Zimmer sehr sauber, Essensbuffet reichhaltig und für jeden etwas dabei. Personal sehr freundlich und hilfsbereit. Unbedingt dazu Buchen: die Dachterrasse. Top Blick und sehr ruhig. Werde dort das nächste mal wieder buchen.
Wirklich ein sehr schönes Hotel mit tollem Badebereich und alles wichtige Fußläufig erreichbar. Zimmer sehr sauber, Essensbuffet reichhaltig und für jeden etwas dabei. Personal sehr freundlich und hilfsbereit. Unbedingt dazu Buchen: die Dachterrasse. Top Blick und sehr ruhig. Werde dort das nächste mal wieder buchen.
8
dario
3 ene 2023
·
Se alojó 19.357 noches
Struttura eccellente, camera ampia, pulita e silenziosa, gradito il kit the e caffe presente in camera. Altrettanto belle le piscine esterne con ampia disponibilità di lettini e zona bar gradevole. Colazione internazionale con ampia offerta di qualsiasi tipo.
Struttura eccellente, camera ampia, pulita e silenziosa, gradito il kit the e caffe presente in camera. Altrettanto belle le piscine esterne con ampia disponibilità di lettini e zona bar gradevole. Colazione internazionale con ampia offerta di qualsiasi tipo.
8
Darren
15 jul 2025
·
Se alojó 14 noches
Lovely breakfast and pools great and clean room
Lovely breakfast and pools great and clean room
10
Matthew
20 may 2025
·
Se alojó 5 noches
Great hotel really central to the main strip and very clean - breakfast was also very good
Great hotel really central to the main strip and very clean - breakfast was also very good
8
DAWN
3 dic 2023
·
Se alojó 7 noches
The hotel is impressive especially the entrance with seating in a jungle! The pools and sunbathing areas are kept in pristine condition and are a credit to the pool guys. The entertainment gent is a happy and inclusive person. Now to the disappointing bits; don’t expect to get in your room until after 3pm. For some reason the reception men are really arsey and when I asked for help with a cockroach and lizard in my room I felt the whole team were taking the piss out of me. The best on reception is the lady and even she seemed fed up when I asked for help with the extremely convoluted WiFi set up for your room - I may be old but I’m really clued up on computers and tech yet even I struggled with this!! The food was passable in the restaurant with good selections for breakfast and dinner but there wasn’t anything really good about the actual room - it was noisy, with s canteen feel and the brewing areas were not laid out well at all with constant bottlenecks queues for water, and a lack of teapots. Finally the bed in the bedroom was the best thing so I had s great nights sleep however the sheets were never changed the entire week I stayed which again was more disappointing than a genuine complaint. When you pay for 4-star but get service of 2-3 then it is disappointing. These are easy fixes in my opinion and I’d be happy to advice the hotel of them if they were open the listening to them without feeling I am being critical. There is slot to like about the hotel and it’s grounds
The hotel is impressive especially the entrance with seating in a jungle! The pools and sunbathing areas are kept in pristine condition and are a credit to the pool guys. The entertainment gent is a happy and inclusive person. Now to the disappointing bits; don’t expect to get in your room until after 3pm. For some reason the reception men are really arsey and when I asked for help with a cockroach and lizard in my room I felt the whole team were taking the piss out of me. The best on reception is the lady and even she seemed fed up when I asked for help with the extremely convoluted WiFi set up for your room - I may be old but I’m really clued up on computers and tech yet even I struggled with this!! The food was passable in the restaurant with good selections for breakfast and dinner but there wasn’t anything really good about the actual room - it was noisy, with s canteen feel and the brewing areas were not laid out well at all with constant bottlenecks queues for water, and a lack of teapots. Finally the bed in the bedroom was the best thing so I had s great nights sleep however the sheets were never changed the entire week I stayed which again was more disappointing than a genuine complaint. When you pay for 4-star but get service of 2-3 then it is disappointing. These are easy fixes in my opinion and I’d be happy to advice the hotel of them if they were open the listening to them without feeling I am being critical. There is slot to like about the hotel and it’s grounds
6
Angela
9 ene 2023
·
Se alojó 6 noches
We stayed at this hotel 25 years ago, and chose it this time because of the location to the beach and airport, and it was reasonably priced. On arrival the room we booked wasnt available, we moved the next day, both rooms were not overly clean, and the floor in our second room wasnt cleaned all week, my feet were dirty going into the shower. The bar is nice and the entertainment is ok. The food served in the restaurant if you are on a normal diet, and eat most things is adequate. However, I am gluten free, and for the first four days none of the food as labelled which made life a little difficult. Chicken was cooked on the same grill as pork, this should not happen, not just because I am highly allergic, but on religious grounds too. I asked about gluten free bread and cereal at breakfast the first morning and was told they didnt have anything. I went to the supermarket and brought my own. It should have been out each morning as I wasnt the only one, I dont like to keep asking for it every morning, I was told one morning I could have a baguette, but notice others were given bread, but they were Spanish!!! The hotel is very nice, and staff are very friendly, but it will probably be another 25 years before I revisit this hotel.
We stayed at this hotel 25 years ago, and chose it this time because of the location to the beach and airport, and it was reasonably priced. On arrival the room we booked wasnt available, we moved the next day, both rooms were not overly clean, and the floor in our second room wasnt cleaned all week, my feet were dirty going into the shower. The bar is nice and the entertainment is ok. The food served in the restaurant if you are on a normal diet, and eat most things is adequate. However, I am gluten free, and for the first four days none of the food as labelled which made life a little difficult. Chicken was cooked on the same grill as pork, this should not happen, not just because I am highly allergic, but on religious grounds too. I asked about gluten free bread and cereal at breakfast the first morning and was told they didnt have anything. I went to the supermarket and brought my own. It should have been out each morning as I wasnt the only one, I dont like to keep asking for it every morning, I was told one morning I could have a baguette, but notice others were given bread, but they were Spanish!!! The hotel is very nice, and staff are very friendly, but it will probably be another 25 years before I revisit this hotel.
2
Fiona Lorraine
9 sept 2023
·
Se alojó 7 noches
This hotel is lovely but they clearly have a problem with a cockroach infestation which they acknowledged that they were already aware of but are not dealing with properly or seriously enough in my opinion. My own room on the ground floor and my friends room on the 7th floor which was a premium room both had cockroaches and they were running around the swimming pool area too. I think this hotel needs an urgent health and safety inspection and should have its Expedia recommended staus removed until a inspection is passed.
This hotel is lovely but they clearly have a problem with a cockroach infestation which they acknowledged that they were already aware of but are not dealing with properly or seriously enough in my opinion. My own room on the ground floor and my friends room on the 7th floor which was a premium room both had cockroaches and they were running around the swimming pool area too. I think this hotel needs an urgent health and safety inspection and should have its Expedia recommended staus removed until a inspection is passed.
4
Paulo
6 ene 2025
·
Se alojó 4 noches
I would like to express my dissatisfaction regarding the conditions of the room I am staying in. Unfortunately, I have noticed the presence of cockroaches in the room, which is completely unacceptable. Additionally, the spring mattress is quite uncomfortable and does not meet quality expectations. Overall, the room is far below the expected standard, especially considering the daily rate being charged. I hope these issues are addressed urgently and that the hotel takes the necessary steps to ensure a clean, comfortable environment that aligns with the price.
I would like to express my dissatisfaction regarding the conditions of the room I am staying in. Unfortunately, I have noticed the presence of cockroaches in the room, which is completely unacceptable. Additionally, the spring mattress is quite uncomfortable and does not meet quality expectations. Overall, the room is far below the expected standard, especially considering the daily rate being charged. I hope these issues are addressed urgently and that the hotel takes the necessary steps to ensure a clean, comfortable environment that aligns with the price.
4
Emilie
21 feb 2026
·
Se alojó 4 noches
I recently stayed at Hotel Vulcano, and unfortunately my experience did not meet the standards I expect from a four-star hotel. During my stay, I encountered several cockroaches in my room. When I informed reception, the initial solution offered was simply to provide spray. I had to insist on changing rooms myself, and this happened late in the evening without any clear apology or reassurance. This handling of the situation was disappointing. I also sent an email afterwards explaining my concerns, but I have not received any response. The lack of follow-up and communication is concerning. There was noticeable noise in the room that affected my comfort. In addition, I asked at reception if a bathrobe was available, but was told it was not — something I would normally expect in a hotel of this category. The hotel advertises yoga and Pilates as part of its wellness offering, yet these classes are only held twice per week in a small indoor room. Given the climate and setting, I would have expected a more suitable or outdoor space. This does not reflect the image presented in the marketing. Furthermore, the rooftop terrace is shown on Hotels.com as a facility, but access is not included in the standard room price, which feels misleading. One positive aspect was that I was allowed early check-in at around 11:30 am, which I appreciated. Overall, the guest handling and the gap between marketing and reality were disappointing.
I recently stayed at Hotel Vulcano, and unfortunately my experience did not meet the standards I expect from a four-star hotel. During my stay, I encountered several cockroaches in my room. When I informed reception, the initial solution offered was simply to provide spray. I had to insist on changing rooms myself, and this happened late in the evening without any clear apology or reassurance. This handling of the situation was disappointing. I also sent an email afterwards explaining my concerns, but I have not received any response. The lack of follow-up and communication is concerning. There was noticeable noise in the room that affected my comfort. In addition, I asked at reception if a bathrobe was available, but was told it was not — something I would normally expect in a hotel of this category. The hotel advertises yoga and Pilates as part of its wellness offering, yet these classes are only held twice per week in a small indoor room. Given the climate and setting, I would have expected a more suitable or outdoor space. This does not reflect the image presented in the marketing. Furthermore, the rooftop terrace is shown on Hotels.com as a facility, but access is not included in the standard room price, which feels misleading. One positive aspect was that I was allowed early check-in at around 11:30 am, which I appreciated. Overall, the guest handling and the gap between marketing and reality were disappointing.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son generalmente modernas y, en algunos casos, espaciosas y tranquilas, con varios huéspedes elogiando la comodidad. Otros señalan una calidad variable de las camas, un aislamiento acústico deficiente que causa ruido de los vecinos o áreas comunes, y una conexión Wi-Fi en la habitación poco fiable.
Reseñas de huéspedes relacionadas
8
Hans Petter
6 dic 2024
·
Se alojó 5 noches
I recently stayed at Spring Hotel Vulcano for 5 nights and would like to share my experience. First, the positives: The breakfast is excellent, offering a wide variety of delicious options. The staff are incredibly friendly and service-minded, always ready to assist with a smile. The pool area is also very pleasant, providing a nice spot to relax and unwind. However, there are a few areas that need improvement. One major downside is the extra charge for using the safe in the room. This feels like an unnecessary way to extract more money from guests, as a room safe should be a standard amenity. Additionally, the rooms are poorly insulated, leading to significant noise issues. I could hear my neighbors coughing during the night, and the noise from the reception area was quite disruptive. Lastly, while the gym is adequate, it appears to be neglected. Several machines have visible rust, indicating a lack of proper maintenance. Overall, while there are some great aspects to Spring Hotel Vulcano, there are also areas that need attention to enhance the guest experience.
I recently stayed at Spring Hotel Vulcano for 5 nights and would like to share my experience. First, the positives: The breakfast is excellent, offering a wide variety of delicious options. The staff are incredibly friendly and service-minded, always ready to assist with a smile. The pool area is also very pleasant, providing a nice spot to relax and unwind. However, there are a few areas that need improvement. One major downside is the extra charge for using the safe in the room. This feels like an unnecessary way to extract more money from guests, as a room safe should be a standard amenity. Additionally, the rooms are poorly insulated, leading to significant noise issues. I could hear my neighbors coughing during the night, and the noise from the reception area was quite disruptive. Lastly, while the gym is adequate, it appears to be neglected. Several machines have visible rust, indicating a lack of proper maintenance. Overall, while there are some great aspects to Spring Hotel Vulcano, there are also areas that need attention to enhance the guest experience.
10
Lorena
18 dic 2022
·
Se alojó 14 noches
Das 1.mal in diesem Hotel. Alles super. Essen für alle etwas dabei. Morgenbuffet grosse Klasse. Der beheizte Aussenpool top. Wir hatten eine grosse Terrasse mit Dusche, Tisch, Stühle und 2 Liegebetten. Das Schlafzimmer geräumig mit guten Matratzen. Nicht zu hart und nicht zu weich. Eine begehbare grosse Dusche. Sehr freundliches, präsentes Personal. Sehr gute Lage. Preis/Leistungsverhältnis top. Wir kommen wieder.
Das 1.mal in diesem Hotel. Alles super. Essen für alle etwas dabei. Morgenbuffet grosse Klasse. Der beheizte Aussenpool top. Wir hatten eine grosse Terrasse mit Dusche, Tisch, Stühle und 2 Liegebetten. Das Schlafzimmer geräumig mit guten Matratzen. Nicht zu hart und nicht zu weich. Eine begehbare grosse Dusche. Sehr freundliches, präsentes Personal. Sehr gute Lage. Preis/Leistungsverhältnis top. Wir kommen wieder.
10
Giuseppe
10 sept 2022
·
Se alojó 7 noches
Ho apprezzato il design moderno dell'hotel. Una hall grandissima con vegetazione, pareti di vetro e fontane. Camere enormi ( rispetto allo standard ) arredate in modo moderno e funzionale. Divanetto, armadio a muro con luce, tanti punti luce in camera, bagno con doccia spaziosa. Asciugamano grandi per la piscina in dotazione. App sul cellulare per comunicare con la reception, richiedere servizi ( ad esempio il cambio di lenzuola ), essere informati sulle attività del hotel. Buffet colazione e cena vario e gradevole. Certo non è stato proprio tutto perfetto ma direi un hotel con 4 stelle vere e meritatissime. La zona è centralissima, un pò rumorosa ma il chiasso cessa intorno alle 23. Non è vicino al mare ma le principali spiagge della zona si raggiungono in 10 minuti a piedi. Sono rimasto molto soddisfatto e ci ritornerei.
Ho apprezzato il design moderno dell'hotel. Una hall grandissima con vegetazione, pareti di vetro e fontane. Camere enormi ( rispetto allo standard ) arredate in modo moderno e funzionale. Divanetto, armadio a muro con luce, tanti punti luce in camera, bagno con doccia spaziosa. Asciugamano grandi per la piscina in dotazione. App sul cellulare per comunicare con la reception, richiedere servizi ( ad esempio il cambio di lenzuola ), essere informati sulle attività del hotel. Buffet colazione e cena vario e gradevole. Certo non è stato proprio tutto perfetto ma direi un hotel con 4 stelle vere e meritatissime. La zona è centralissima, un pò rumorosa ma il chiasso cessa intorno alle 23. Non è vicino al mare ma le principali spiagge della zona si raggiungono in 10 minuti a piedi. Sono rimasto molto soddisfatto e ci ritornerei.
8
dario
3 ene 2023
·
Se alojó 19.357 noches
Struttura eccellente, camera ampia, pulita e silenziosa, gradito il kit the e caffe presente in camera. Altrettanto belle le piscine esterne con ampia disponibilità di lettini e zona bar gradevole. Colazione internazionale con ampia offerta di qualsiasi tipo.
Struttura eccellente, camera ampia, pulita e silenziosa, gradito il kit the e caffe presente in camera. Altrettanto belle le piscine esterne con ampia disponibilità di lettini e zona bar gradevole. Colazione internazionale con ampia offerta di qualsiasi tipo.
6
David
13 mar 2024
·
Se alojó 8 noches
We stayed here last year and it was very good. This year wasn't as great. The bedsheets were poor quality, some of the staff were quite rude and you couldn't get wifi in the bedrooms, only in the lobby area. I don't think we'll be back.
We stayed here last year and it was very good. This year wasn't as great. The bedsheets were poor quality, some of the staff were quite rude and you couldn't get wifi in the bedrooms, only in the lobby area. I don't think we'll be back.
8
DAWN
3 dic 2023
·
Se alojó 7 noches
The hotel is impressive especially the entrance with seating in a jungle! The pools and sunbathing areas are kept in pristine condition and are a credit to the pool guys. The entertainment gent is a happy and inclusive person. Now to the disappointing bits; don’t expect to get in your room until after 3pm. For some reason the reception men are really arsey and when I asked for help with a cockroach and lizard in my room I felt the whole team were taking the piss out of me. The best on reception is the lady and even she seemed fed up when I asked for help with the extremely convoluted WiFi set up for your room - I may be old but I’m really clued up on computers and tech yet even I struggled with this!! The food was passable in the restaurant with good selections for breakfast and dinner but there wasn’t anything really good about the actual room - it was noisy, with s canteen feel and the brewing areas were not laid out well at all with constant bottlenecks queues for water, and a lack of teapots. Finally the bed in the bedroom was the best thing so I had s great nights sleep however the sheets were never changed the entire week I stayed which again was more disappointing than a genuine complaint. When you pay for 4-star but get service of 2-3 then it is disappointing. These are easy fixes in my opinion and I’d be happy to advice the hotel of them if they were open the listening to them without feeling I am being critical. There is slot to like about the hotel and it’s grounds
The hotel is impressive especially the entrance with seating in a jungle! The pools and sunbathing areas are kept in pristine condition and are a credit to the pool guys. The entertainment gent is a happy and inclusive person. Now to the disappointing bits; don’t expect to get in your room until after 3pm. For some reason the reception men are really arsey and when I asked for help with a cockroach and lizard in my room I felt the whole team were taking the piss out of me. The best on reception is the lady and even she seemed fed up when I asked for help with the extremely convoluted WiFi set up for your room - I may be old but I’m really clued up on computers and tech yet even I struggled with this!! The food was passable in the restaurant with good selections for breakfast and dinner but there wasn’t anything really good about the actual room - it was noisy, with s canteen feel and the brewing areas were not laid out well at all with constant bottlenecks queues for water, and a lack of teapots. Finally the bed in the bedroom was the best thing so I had s great nights sleep however the sheets were never changed the entire week I stayed which again was more disappointing than a genuine complaint. When you pay for 4-star but get service of 2-3 then it is disappointing. These are easy fixes in my opinion and I’d be happy to advice the hotel of them if they were open the listening to them without feeling I am being critical. There is slot to like about the hotel and it’s grounds
2
Katie
16 dic 2025
·
Se alojó 7 noches
Terrible service from the staff during and after stay (except for the odd few like the cleaners and Miguel the bar man on the up level) and dinner was limited, terrible and far from what they advertise. Would avoid staying here but if you do, do not go half board. Pools okay, UP level is really good but fairly expensive. Rooms nice and modern.
Terrible service from the staff during and after stay (except for the odd few like the cleaners and Miguel the bar man on the up level) and dinner was limited, terrible and far from what they advertise. Would avoid staying here but if you do, do not go half board. Pools okay, UP level is really good but fairly expensive. Rooms nice and modern.
4
Paulo
6 ene 2025
·
Se alojó 4 noches
I would like to express my dissatisfaction regarding the conditions of the room I am staying in. Unfortunately, I have noticed the presence of cockroaches in the room, which is completely unacceptable. Additionally, the spring mattress is quite uncomfortable and does not meet quality expectations. Overall, the room is far below the expected standard, especially considering the daily rate being charged. I hope these issues are addressed urgently and that the hotel takes the necessary steps to ensure a clean, comfortable environment that aligns with the price.
I would like to express my dissatisfaction regarding the conditions of the room I am staying in. Unfortunately, I have noticed the presence of cockroaches in the room, which is completely unacceptable. Additionally, the spring mattress is quite uncomfortable and does not meet quality expectations. Overall, the room is far below the expected standard, especially considering the daily rate being charged. I hope these issues are addressed urgently and that the hotel takes the necessary steps to ensure a clean, comfortable environment that aligns with the price.
10
Joy
24 feb 2025
·
Se alojó 1 noche
This hotel was excellent. The room and facilities were excellent and we would definitely stay again. However, we had terrible difficulty getting on the wi-fi. We asked on numerous occasions how to access the wi-fi at reception and eventually on the third occasion we were given the password and got on easily and really not sure why we were not given this when we first asked. This was a big problem for us as we had our 14 year old grandaughter with us and she was really unhappy with no wi-fi. We struggled for over 2 hrs. Other guests checking in were offered a welcome drink and we were not offered one. My husband eventually asked for one and we were given it, but we wouldn't have got one if we didn't ask. We also found one of the staff at reception quite rude. My husband has difficulty hearing and when he didn't hear what she said to him and he said pardon to her, she shouted back to him quite rudely. Also, we had booked a double room with a sofa bed for three people. We thought the sofa bed would have been made up but it wasn't. We waited for someone to make it up and no-one did. There were no sheets for us to do it. We tried to ring reception on the phone and kept getting an automated message that the number wasn't available. My grandaughter fell asleep on the sofa bed with no sheet and just a blanket. When we complained about this the receptionist said we should have rang. We told her we did ring and the phone number wasn't working. She didn't seem to care.
This hotel was excellent. The room and facilities were excellent and we would definitely stay again. However, we had terrible difficulty getting on the wi-fi. We asked on numerous occasions how to access the wi-fi at reception and eventually on the third occasion we were given the password and got on easily and really not sure why we were not given this when we first asked. This was a big problem for us as we had our 14 year old grandaughter with us and she was really unhappy with no wi-fi. We struggled for over 2 hrs. Other guests checking in were offered a welcome drink and we were not offered one. My husband eventually asked for one and we were given it, but we wouldn't have got one if we didn't ask. We also found one of the staff at reception quite rude. My husband has difficulty hearing and when he didn't hear what she said to him and he said pardon to her, she shouted back to him quite rudely. Also, we had booked a double room with a sofa bed for three people. We thought the sofa bed would have been made up but it wasn't. We waited for someone to make it up and no-one did. There were no sheets for us to do it. We tried to ring reception on the phone and kept getting an automated message that the number wasn't available. My grandaughter fell asleep on the sofa bed with no sheet and just a blanket. When we complained about this the receptionist said we should have rang. We told her we did ring and the phone number wasn't working. She didn't seem to care.
6
Signý S.
6 feb 2026
·
Se alojó 8 noches
Renew the beds please
Renew the beds please
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
Las opiniones sobre el servicio son variadas: muchos destacan a un personal amable y servicial, pero varias reseñas informan sobre una recepción grosera o poco cooperativa, una mala gestión de problemas o un seguimiento deficiente, y problemas o malentendidos con el registro de entrada.
Reseñas de huéspedes relacionadas
10
Ashleigh
3 feb 2026
·
Se alojó 3 noches
Beautiful hotel and a great location. The staff were exceptional.Especially Nightshift reception staff when I had an issue. Plenty of beds buy the pool. No need to get up at the crack of dawn to reserve with a towel. Will definitely be returning.
Beautiful hotel and a great location. The staff were exceptional.Especially Nightshift reception staff when I had an issue. Plenty of beds buy the pool. No need to get up at the crack of dawn to reserve with a towel. Will definitely be returning.
10
Gillian
14 abr 2023
·
Se alojó 7 noches
Thoroughly enjoyed our stay at Spring Vulcano Hotel. A good choice of meals and very friendly staff. Would definitely stay here again.
Thoroughly enjoyed our stay at Spring Vulcano Hotel. A good choice of meals and very friendly staff. Would definitely stay here again.
6
David
13 mar 2024
·
Se alojó 8 noches
We stayed here last year and it was very good. This year wasn't as great. The bedsheets were poor quality, some of the staff were quite rude and you couldn't get wifi in the bedrooms, only in the lobby area. I don't think we'll be back.
We stayed here last year and it was very good. This year wasn't as great. The bedsheets were poor quality, some of the staff were quite rude and you couldn't get wifi in the bedrooms, only in the lobby area. I don't think we'll be back.
8
Kjetil
31 may 2025
·
Se alojó 1 noche
Mat bra, rom bra, badeområdet bra, hyggelig betjening
Mat bra, rom bra, badeområdet bra, hyggelig betjening
6
Jan
9 dic 2025
·
Se alojó 1 noche
Masse rot ved innsjekking, og fikk ikke det rommet jeg hadde bestilt.
Masse rot ved innsjekking, og fikk ikke det rommet jeg hadde bestilt.
6
Angela
9 ene 2023
·
Se alojó 6 noches
We stayed at this hotel 25 years ago, and chose it this time because of the location to the beach and airport, and it was reasonably priced. On arrival the room we booked wasnt available, we moved the next day, both rooms were not overly clean, and the floor in our second room wasnt cleaned all week, my feet were dirty going into the shower. The bar is nice and the entertainment is ok. The food served in the restaurant if you are on a normal diet, and eat most things is adequate. However, I am gluten free, and for the first four days none of the food as labelled which made life a little difficult. Chicken was cooked on the same grill as pork, this should not happen, not just because I am highly allergic, but on religious grounds too. I asked about gluten free bread and cereal at breakfast the first morning and was told they didnt have anything. I went to the supermarket and brought my own. It should have been out each morning as I wasnt the only one, I dont like to keep asking for it every morning, I was told one morning I could have a baguette, but notice others were given bread, but they were Spanish!!! The hotel is very nice, and staff are very friendly, but it will probably be another 25 years before I revisit this hotel.
We stayed at this hotel 25 years ago, and chose it this time because of the location to the beach and airport, and it was reasonably priced. On arrival the room we booked wasnt available, we moved the next day, both rooms were not overly clean, and the floor in our second room wasnt cleaned all week, my feet were dirty going into the shower. The bar is nice and the entertainment is ok. The food served in the restaurant if you are on a normal diet, and eat most things is adequate. However, I am gluten free, and for the first four days none of the food as labelled which made life a little difficult. Chicken was cooked on the same grill as pork, this should not happen, not just because I am highly allergic, but on religious grounds too. I asked about gluten free bread and cereal at breakfast the first morning and was told they didnt have anything. I went to the supermarket and brought my own. It should have been out each morning as I wasnt the only one, I dont like to keep asking for it every morning, I was told one morning I could have a baguette, but notice others were given bread, but they were Spanish!!! The hotel is very nice, and staff are very friendly, but it will probably be another 25 years before I revisit this hotel.
2
Katie
16 dic 2025
·
Se alojó 7 noches
Terrible service from the staff during and after stay (except for the odd few like the cleaners and Miguel the bar man on the up level) and dinner was limited, terrible and far from what they advertise. Would avoid staying here but if you do, do not go half board. Pools okay, UP level is really good but fairly expensive. Rooms nice and modern.
Terrible service from the staff during and after stay (except for the odd few like the cleaners and Miguel the bar man on the up level) and dinner was limited, terrible and far from what they advertise. Would avoid staying here but if you do, do not go half board. Pools okay, UP level is really good but fairly expensive. Rooms nice and modern.
8
David
17 may 2022
·
Se alojó 7 noches
It was my wife’s birthday and our anniversary but it was not acknowledged at check in but that’s ok the hotel is fine we stayed there back in 1998 it’s where we got engaged again that was mentioned but no response from the hotel the only thing we was unhappy with was that the gym and spa was closed though out our stay no mention about it when we checked in so very disappointed about that I mentioned it to reception on day two as I couldn’t find the gym they told me they had a fire the week before but didn’t think it would be a good idea to tell there customers overall ok but they lack a bit of care to there customers
It was my wife’s birthday and our anniversary but it was not acknowledged at check in but that’s ok the hotel is fine we stayed there back in 1998 it’s where we got engaged again that was mentioned but no response from the hotel the only thing we was unhappy with was that the gym and spa was closed though out our stay no mention about it when we checked in so very disappointed about that I mentioned it to reception on day two as I couldn’t find the gym they told me they had a fire the week before but didn’t think it would be a good idea to tell there customers overall ok but they lack a bit of care to there customers
10
Joy
24 feb 2025
·
Se alojó 1 noche
This hotel was excellent. The room and facilities were excellent and we would definitely stay again. However, we had terrible difficulty getting on the wi-fi. We asked on numerous occasions how to access the wi-fi at reception and eventually on the third occasion we were given the password and got on easily and really not sure why we were not given this when we first asked. This was a big problem for us as we had our 14 year old grandaughter with us and she was really unhappy with no wi-fi. We struggled for over 2 hrs. Other guests checking in were offered a welcome drink and we were not offered one. My husband eventually asked for one and we were given it, but we wouldn't have got one if we didn't ask. We also found one of the staff at reception quite rude. My husband has difficulty hearing and when he didn't hear what she said to him and he said pardon to her, she shouted back to him quite rudely. Also, we had booked a double room with a sofa bed for three people. We thought the sofa bed would have been made up but it wasn't. We waited for someone to make it up and no-one did. There were no sheets for us to do it. We tried to ring reception on the phone and kept getting an automated message that the number wasn't available. My grandaughter fell asleep on the sofa bed with no sheet and just a blanket. When we complained about this the receptionist said we should have rang. We told her we did ring and the phone number wasn't working. She didn't seem to care.
This hotel was excellent. The room and facilities were excellent and we would definitely stay again. However, we had terrible difficulty getting on the wi-fi. We asked on numerous occasions how to access the wi-fi at reception and eventually on the third occasion we were given the password and got on easily and really not sure why we were not given this when we first asked. This was a big problem for us as we had our 14 year old grandaughter with us and she was really unhappy with no wi-fi. We struggled for over 2 hrs. Other guests checking in were offered a welcome drink and we were not offered one. My husband eventually asked for one and we were given it, but we wouldn't have got one if we didn't ask. We also found one of the staff at reception quite rude. My husband has difficulty hearing and when he didn't hear what she said to him and he said pardon to her, she shouted back to him quite rudely. Also, we had booked a double room with a sofa bed for three people. We thought the sofa bed would have been made up but it wasn't. We waited for someone to make it up and no-one did. There were no sheets for us to do it. We tried to ring reception on the phone and kept getting an automated message that the number wasn't available. My grandaughter fell asleep on the sofa bed with no sheet and just a blanket. When we complained about this the receptionist said we should have rang. We told her we did ring and the phone number wasn't working. She didn't seem to care.
4
Emilie
21 feb 2026
·
Se alojó 4 noches
I recently stayed at Hotel Vulcano, and unfortunately my experience did not meet the standards I expect from a four-star hotel. During my stay, I encountered several cockroaches in my room. When I informed reception, the initial solution offered was simply to provide spray. I had to insist on changing rooms myself, and this happened late in the evening without any clear apology or reassurance. This handling of the situation was disappointing. I also sent an email afterwards explaining my concerns, but I have not received any response. The lack of follow-up and communication is concerning. There was noticeable noise in the room that affected my comfort. In addition, I asked at reception if a bathrobe was available, but was told it was not — something I would normally expect in a hotel of this category. The hotel advertises yoga and Pilates as part of its wellness offering, yet these classes are only held twice per week in a small indoor room. Given the climate and setting, I would have expected a more suitable or outdoor space. This does not reflect the image presented in the marketing. Furthermore, the rooftop terrace is shown on Hotels.com as a facility, but access is not included in the standard room price, which feels misleading. One positive aspect was that I was allowed early check-in at around 11:30 am, which I appreciated. Overall, the guest handling and the gap between marketing and reality were disappointing.
I recently stayed at Hotel Vulcano, and unfortunately my experience did not meet the standards I expect from a four-star hotel. During my stay, I encountered several cockroaches in my room. When I informed reception, the initial solution offered was simply to provide spray. I had to insist on changing rooms myself, and this happened late in the evening without any clear apology or reassurance. This handling of the situation was disappointing. I also sent an email afterwards explaining my concerns, but I have not received any response. The lack of follow-up and communication is concerning. There was noticeable noise in the room that affected my comfort. In addition, I asked at reception if a bathrobe was available, but was told it was not — something I would normally expect in a hotel of this category. The hotel advertises yoga and Pilates as part of its wellness offering, yet these classes are only held twice per week in a small indoor room. Given the climate and setting, I would have expected a more suitable or outdoor space. This does not reflect the image presented in the marketing. Furthermore, the rooftop terrace is shown on Hotels.com as a facility, but access is not included in the standard room price, which feels misleading. One positive aspect was that I was allowed early check-in at around 11:30 am, which I appreciated. Overall, the guest handling and the gap between marketing and reality were disappointing.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Céntrico y accesible a pie a playas, tiendas y restaurantes, lo que lo hace conveniente para explorar la zona.
Reseñas de huéspedes relacionadas
8
Karolien
7 ago 2025
·
Se alojó 11 noches
Het ontbijt buffet was fantastisch, het was zeer uitgebreid met iedere ochtend enkele speciale gerechten die elke dag wisselden. Alles was ook vers en werd goed bijgevuld. Het personeel is zeer vriendelijk en behulpzaam. De kamer was prima in orde en het hotel is op wandelafstand van het strand. Enkel jammer dat er zeer veel zwervers in de omgeving van het hotel zitten, van op ons balkon zagen we daklozen met al hun spullen op de grond liggen en hun behoefte doen.
Het ontbijt buffet was fantastisch, het was zeer uitgebreid met iedere ochtend enkele speciale gerechten die elke dag wisselden. Alles was ook vers en werd goed bijgevuld. Het personeel is zeer vriendelijk en behulpzaam. De kamer was prima in orde en het hotel is op wandelafstand van het strand. Enkel jammer dat er zeer veel zwervers in de omgeving van het hotel zitten, van op ons balkon zagen we daklozen met al hun spullen op de grond liggen en hun behoefte doen.
10
Ashleigh
3 feb 2026
·
Se alojó 3 noches
Beautiful hotel and a great location. The staff were exceptional.Especially Nightshift reception staff when I had an issue. Plenty of beds buy the pool. No need to get up at the crack of dawn to reserve with a towel. Will definitely be returning.
Beautiful hotel and a great location. The staff were exceptional.Especially Nightshift reception staff when I had an issue. Plenty of beds buy the pool. No need to get up at the crack of dawn to reserve with a towel. Will definitely be returning.
10
Giuseppe
10 sept 2022
·
Se alojó 7 noches
Ho apprezzato il design moderno dell'hotel. Una hall grandissima con vegetazione, pareti di vetro e fontane. Camere enormi ( rispetto allo standard ) arredate in modo moderno e funzionale. Divanetto, armadio a muro con luce, tanti punti luce in camera, bagno con doccia spaziosa. Asciugamano grandi per la piscina in dotazione. App sul cellulare per comunicare con la reception, richiedere servizi ( ad esempio il cambio di lenzuola ), essere informati sulle attività del hotel. Buffet colazione e cena vario e gradevole. Certo non è stato proprio tutto perfetto ma direi un hotel con 4 stelle vere e meritatissime. La zona è centralissima, un pò rumorosa ma il chiasso cessa intorno alle 23. Non è vicino al mare ma le principali spiagge della zona si raggiungono in 10 minuti a piedi. Sono rimasto molto soddisfatto e ci ritornerei.
Ho apprezzato il design moderno dell'hotel. Una hall grandissima con vegetazione, pareti di vetro e fontane. Camere enormi ( rispetto allo standard ) arredate in modo moderno e funzionale. Divanetto, armadio a muro con luce, tanti punti luce in camera, bagno con doccia spaziosa. Asciugamano grandi per la piscina in dotazione. App sul cellulare per comunicare con la reception, richiedere servizi ( ad esempio il cambio di lenzuola ), essere informati sulle attività del hotel. Buffet colazione e cena vario e gradevole. Certo non è stato proprio tutto perfetto ma direi un hotel con 4 stelle vere e meritatissime. La zona è centralissima, un pò rumorosa ma il chiasso cessa intorno alle 23. Non è vicino al mare ma le principali spiagge della zona si raggiungono in 10 minuti a piedi. Sono rimasto molto soddisfatto e ci ritornerei.
10
Margaret
31 ago 2025
·
Se alojó 5 noches
Lovely property in a central location. Breakfast was outstanding and available up to 12 pm
Lovely property in a central location. Breakfast was outstanding and available up to 12 pm
10
Peter
9 ene 2025
·
Se alojó 12 noches
Wirklich ein sehr schönes Hotel mit tollem Badebereich und alles wichtige Fußläufig erreichbar. Zimmer sehr sauber, Essensbuffet reichhaltig und für jeden etwas dabei. Personal sehr freundlich und hilfsbereit. Unbedingt dazu Buchen: die Dachterrasse. Top Blick und sehr ruhig. Werde dort das nächste mal wieder buchen.
Wirklich ein sehr schönes Hotel mit tollem Badebereich und alles wichtige Fußläufig erreichbar. Zimmer sehr sauber, Essensbuffet reichhaltig und für jeden etwas dabei. Personal sehr freundlich und hilfsbereit. Unbedingt dazu Buchen: die Dachterrasse. Top Blick und sehr ruhig. Werde dort das nächste mal wieder buchen.
10
Jon
12 feb 2023
·
Se alojó 4 noches
Lovely hotel. Great location. Only strange thing was booking the top terrace three days in advance and not allowing you to book on the day even if there was spaces.
Lovely hotel. Great location. Only strange thing was booking the top terrace three days in advance and not allowing you to book on the day even if there was spaces.
10
Scott
28 ago 2023
·
Se alojó 6 noches
Hired a car and parking was not easy.
Hired a car and parking was not easy.
10
Matthew
20 may 2025
·
Se alojó 5 noches
Great hotel really central to the main strip and very clean - breakfast was also very good
Great hotel really central to the main strip and very clean - breakfast was also very good
8
Ómar
23 mar 2023
·
Se alojó 7 noches
Dásamlegt að dvelja á þessu hóteli. Fullkominn morgunverður, lagt mikið upp úr fjölbreytileikanum. Kvöldverður inn sérlega gróður og aldrei það sama. Aðstaðan við sundlaugina mjög góð, alltaf bekkir til að leggjast á. Goð aðstaða til að slaka á þarna. Staðsetningin er algjörlega frábær. Stutt í alla þjónustu, goða göngutúra, verslanir, veitingastaði eða niður að strönd. Rúmin var að okkar mati ekki sérlega goð en það var það eina sem eitthvað væri hægt að setja út á.
Dásamlegt að dvelja á þessu hóteli. Fullkominn morgunverður, lagt mikið upp úr fjölbreytileikanum. Kvöldverður inn sérlega gróður og aldrei það sama. Aðstaðan við sundlaugina mjög góð, alltaf bekkir til að leggjast á. Goð aðstaða til að slaka á þarna. Staðsetningin er algjörlega frábær. Stutt í alla þjónustu, goða göngutúra, verslanir, veitingastaði eða niður að strönd. Rúmin var að okkar mati ekki sérlega goð en það var það eina sem eitthvað væri hægt að setja út á.
10
David
28 nov 2022
·
The location is excellent with good access to other amenities in the area.There are numerous bars cafes locally. The hotel has its own bar which which shows musical entertainment and tribute acts which are shown in the local bars. The hotel restaurant is very good with a good variety of meals however it can get very crowded at peak times. Many of the guests are elderly but the staff are excellent and very patient with some. Disabled facilities are excellent at the hotel as they are in the resort. I will definitely return there.
The location is excellent with good access to other amenities in the area.There are numerous bars cafes locally. The hotel has its own bar which which shows musical entertainment and tribute acts which are shown in the local bars. The hotel restaurant is very good with a good variety of meals however it can get very crowded at peak times. Many of the guests are elderly but the staff are excellent and very patient with some. Disabled facilities are excellent at the hotel as they are in the resort. I will definitely return there.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno es ampliamente elogiado por su variedad y calidad. Las opiniones sobre la cena son variadas, con comentarios sobre un sabor o temperatura irregulares, aglomeraciones en las horas punta y un etiquetado dietético inconsistente.
Reseñas de huéspedes relacionadas
8
Karolien
7 ago 2025
·
Se alojó 11 noches
Het ontbijt buffet was fantastisch, het was zeer uitgebreid met iedere ochtend enkele speciale gerechten die elke dag wisselden. Alles was ook vers en werd goed bijgevuld. Het personeel is zeer vriendelijk en behulpzaam. De kamer was prima in orde en het hotel is op wandelafstand van het strand. Enkel jammer dat er zeer veel zwervers in de omgeving van het hotel zitten, van op ons balkon zagen we daklozen met al hun spullen op de grond liggen en hun behoefte doen.
Het ontbijt buffet was fantastisch, het was zeer uitgebreid met iedere ochtend enkele speciale gerechten die elke dag wisselden. Alles was ook vers en werd goed bijgevuld. Het personeel is zeer vriendelijk en behulpzaam. De kamer was prima in orde en het hotel is op wandelafstand van het strand. Enkel jammer dat er zeer veel zwervers in de omgeving van het hotel zitten, van op ons balkon zagen we daklozen met al hun spullen op de grond liggen en hun behoefte doen.
8
Michael”
4 feb 2024
·
Se alojó 10 noches
Excellent hotel. Rooms Staff & Reception excellent. Quality of food could be better Food needs to be served & kept hot.
Excellent hotel. Rooms Staff & Reception excellent. Quality of food could be better Food needs to be served & kept hot.
10
Margaret
31 ago 2025
·
Se alojó 5 noches
Lovely property in a central location. Breakfast was outstanding and available up to 12 pm
Lovely property in a central location. Breakfast was outstanding and available up to 12 pm
8
Darren
15 jul 2025
·
Se alojó 14 noches
Lovely breakfast and pools great and clean room
Lovely breakfast and pools great and clean room
10
Matthew
20 may 2025
·
Se alojó 5 noches
Great hotel really central to the main strip and very clean - breakfast was also very good
Great hotel really central to the main strip and very clean - breakfast was also very good
6
Angela
9 ene 2023
·
Se alojó 6 noches
We stayed at this hotel 25 years ago, and chose it this time because of the location to the beach and airport, and it was reasonably priced. On arrival the room we booked wasnt available, we moved the next day, both rooms were not overly clean, and the floor in our second room wasnt cleaned all week, my feet were dirty going into the shower. The bar is nice and the entertainment is ok. The food served in the restaurant if you are on a normal diet, and eat most things is adequate. However, I am gluten free, and for the first four days none of the food as labelled which made life a little difficult. Chicken was cooked on the same grill as pork, this should not happen, not just because I am highly allergic, but on religious grounds too. I asked about gluten free bread and cereal at breakfast the first morning and was told they didnt have anything. I went to the supermarket and brought my own. It should have been out each morning as I wasnt the only one, I dont like to keep asking for it every morning, I was told one morning I could have a baguette, but notice others were given bread, but they were Spanish!!! The hotel is very nice, and staff are very friendly, but it will probably be another 25 years before I revisit this hotel.
We stayed at this hotel 25 years ago, and chose it this time because of the location to the beach and airport, and it was reasonably priced. On arrival the room we booked wasnt available, we moved the next day, both rooms were not overly clean, and the floor in our second room wasnt cleaned all week, my feet were dirty going into the shower. The bar is nice and the entertainment is ok. The food served in the restaurant if you are on a normal diet, and eat most things is adequate. However, I am gluten free, and for the first four days none of the food as labelled which made life a little difficult. Chicken was cooked on the same grill as pork, this should not happen, not just because I am highly allergic, but on religious grounds too. I asked about gluten free bread and cereal at breakfast the first morning and was told they didnt have anything. I went to the supermarket and brought my own. It should have been out each morning as I wasnt the only one, I dont like to keep asking for it every morning, I was told one morning I could have a baguette, but notice others were given bread, but they were Spanish!!! The hotel is very nice, and staff are very friendly, but it will probably be another 25 years before I revisit this hotel.
10
Felipe
4 jun 2023
·
Se alojó 3 noches
Hotel tranquilo, con muy buenas instalaciones (piscina, gimnasio, habitaciones...) calidad y variedad en desayuno y cena.
Hotel tranquilo, con muy buenas instalaciones (piscina, gimnasio, habitaciones...) calidad y variedad en desayuno y cena.
2
Katie
16 dic 2025
·
Se alojó 7 noches
Terrible service from the staff during and after stay (except for the odd few like the cleaners and Miguel the bar man on the up level) and dinner was limited, terrible and far from what they advertise. Would avoid staying here but if you do, do not go half board. Pools okay, UP level is really good but fairly expensive. Rooms nice and modern.
Terrible service from the staff during and after stay (except for the odd few like the cleaners and Miguel the bar man on the up level) and dinner was limited, terrible and far from what they advertise. Would avoid staying here but if you do, do not go half board. Pools okay, UP level is really good but fairly expensive. Rooms nice and modern.
6
Peder
1 mar 2023
·
Se alojó 10 noches
Stort hotell med bra läge och bra rum. Stort utbud av smaklösa maträtter men bra ostbuffé till varje middag. Bra poolområde! Hotellets största nackdel var baren! Där man normalt träffar andra människor där satt alla i en lång rad vilket var otroligt tråkigt. inget bra hotell om man åker ensam och vill träffa andra. Detta hotell inhyser till 80% äldre brittiska gäster
Stort hotell med bra läge och bra rum. Stort utbud av smaklösa maträtter men bra ostbuffé till varje middag. Bra poolområde! Hotellets största nackdel var baren! Där man normalt träffar andra människor där satt alla i en lång rad vilket var otroligt tråkigt. inget bra hotell om man åker ensam och vill träffa andra. Detta hotell inhyser till 80% äldre brittiska gäster
10
David
28 nov 2022
·
The location is excellent with good access to other amenities in the area.There are numerous bars cafes locally. The hotel has its own bar which which shows musical entertainment and tribute acts which are shown in the local bars. The hotel restaurant is very good with a good variety of meals however it can get very crowded at peak times. Many of the guests are elderly but the staff are excellent and very patient with some. Disabled facilities are excellent at the hotel as they are in the resort. I will definitely return there.
The location is excellent with good access to other amenities in the area.There are numerous bars cafes locally. The hotel has its own bar which which shows musical entertainment and tribute acts which are shown in the local bars. The hotel restaurant is very good with a good variety of meals however it can get very crowded at peak times. Many of the guests are elderly but the staff are excellent and very patient with some. Disabled facilities are excellent at the hotel as they are in the resort. I will definitely return there.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Felipe
4 jun 2023
·
Se alojó 3 noches
Hotel tranquilo, con muy buenas instalaciones (piscina, gimnasio, habitaciones...) calidad y variedad en desayuno y cena.
Hotel tranquilo, con muy buenas instalaciones (piscina, gimnasio, habitaciones...) calidad y variedad en desayuno y cena.
10
Lene
26 jun 2026
·
Se alojó 14 noches
Utrolig serviceminded personale, skøn morgenbuffet, gode faciliteter og en god stemning. Rengøringen på værelset kunne være lidt bedre
Utrolig serviceminded personale, skøn morgenbuffet, gode faciliteter og en god stemning. Rengøringen på værelset kunne være lidt bedre
8
colin
19 may 2026
·
Se alojó 4 noches
On arrival at 9pm , check in was smooth, we were informed we were being upgraded to an UP room, which was nice. However we were given room 642 which is in the corner of the hotel, room itself was nice , great shower in room but balcony had pigeon droppings on balcony rail and floor, I noticed other balconies in this area had same problem. On complaining the following morning we were at first offered a room on 3rd floor which was not as good and was in floor of hotel being renovated. We informed staff we would stay in room if they would clean the balcony, they informed us this would be done and that this area of hotel is problematic with this issue. The balcony was not cleaned once in our 4 night stay, had feeling reception staff didn’t really care or deal with the issue. These rooms at corner are also very noisy with the lift being next to them. Staff in restaurant and pool bar very nice. Pool images is very chilled out with best heated pool I have been in. Location is also very good for bars and restaurants. Overall a nice stay but disappointed in room situation and reception staff.
On arrival at 9pm , check in was smooth, we were informed we were being upgraded to an UP room, which was nice. However we were given room 642 which is in the corner of the hotel, room itself was nice , great shower in room but balcony had pigeon droppings on balcony rail and floor, I noticed other balconies in this area had same problem. On complaining the following morning we were at first offered a room on 3rd floor which was not as good and was in floor of hotel being renovated. We informed staff we would stay in room if they would clean the balcony, they informed us this would be done and that this area of hotel is problematic with this issue. The balcony was not cleaned once in our 4 night stay, had feeling reception staff didn’t really care or deal with the issue. These rooms at corner are also very noisy with the lift being next to them. Staff in restaurant and pool bar very nice. Pool images is very chilled out with best heated pool I have been in. Location is also very good for bars and restaurants. Overall a nice stay but disappointed in room situation and reception staff.
8
Sean
20 abr 2026
·
Se alojó 6 noches
Great gym and pool areas. Rooms are modern and clean. Centrally located too
Great gym and pool areas. Rooms are modern and clean. Centrally located too
10
Mark
11 abr 2026
·
Se alojó 7 noches
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Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-20: NO DATA
- 2026-09-21: 214.23520856648253USD
- 2026-09-22: 186.09705356892394USD
- 2026-09-23: 192.82034676348874USD
- 2026-09-24: 192.82034676348874USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 188.4571585007019USD
- 2026-09-28: 192.82034676348874USD
- 2026-09-29: 192.82034676348874USD
- 2026-09-30: 192.82034676348874USD
- 2026-10-01: 216.4538478089752USD
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 247.70749139038085USD
- 2026-10-05: 221.752561USD
- 2026-10-06: 221.752561USD
- 2026-10-07: NO DATA
- 2026-10-08: NO DATA
- 2026-10-09: 217.30621847221374USD
- 2026-10-10: 221.752561USD
- 2026-10-11: NO DATA
- 2026-10-12: 258.54053028926086USD
- 2026-10-13: 304.1751105441894USD
- 2026-10-14: NO DATA
- 2026-10-15: 276.903457USD
- 2026-10-16: 319.38162898849487USD
- 2026-10-17: 375.87281114718627USD
- 2026-10-18: 319.38162898849487USD
- 2026-10-19: NO DATA
- 2026-10-20: 222.901538USD
- 2026-10-21: 222.901538USD
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 222.901538USD
- 2026-10-26: 204.49928701846312USD
- 2026-10-27: 219.30039554840087USD
- 2026-10-28: 222.901538USD
- 2026-10-29: 205.21431201187133USD
- 2026-10-30: 222.901538USD
- 2026-10-31: 215.22476711157225USD
- 2026-11-01: 222.37510470564268USD
- 2026-11-02: 211.64960708053587USD
- 2026-11-03: 227.36953254492187USD
- 2026-11-04: 227.36953254492187USD
- 2026-11-05: 227.36953254492187USD
- 2026-11-06: 227.36953254492187USD
- 2026-11-07: 211.64960708053587USD
- 2026-11-08: 211.64960708053587USD
- 2026-11-09: 227.36953254492187USD
- 2026-11-10: 211.64960708053587USD
- 2026-11-11: 227.36953254492187USD
- 2026-11-12: 227.36953254492187USD
- 2026-11-13: 211.64960708053587USD
- 2026-11-14: 211.64960708053587USD
- 2026-11-15: 227.35275442314148USD
- 2026-11-16: 227.36953254492187USD
- 2026-11-17: 211.64960708053587USD
- 2026-11-18: 227.36953254492187USD
- 2026-11-19: 227.36953254492187USD
- 2026-11-20: 227.36953254492187USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- El alojamiento cuenta con extintor.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- De acuerdo con la normativa nacional, este alojamiento no acepta pagos en efectivo que superen los 1000 EUR. Para más información, ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de la reserva.
- La cena de gala de Navidad tiene un coste adicional que se incluye en el precio total mostrado para estancias del día 25 de diciembre.
- La cena de gala de Nochevieja tiene un coste adicional que se incluye en el precio total mostrado para estancias del día 31 de diciembre.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Caja fuerte en la habitación: 3.50 EUR por día.
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Mostrador turístico
Servicio de tintorería
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Máquinas expendedoras
Snack Bar/Deli
Servicios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Cambio de divisas
Caja fuerte
Alquiler de bicicletas
Consigna de equipajes
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Jardín
Campo de golf (cercano)
Billares
Minigolf
Piscina al aire libre
Piscina climatizada al aire libre
Música en directo
Evening Entertainment
Pool (Rooftop)
Pool (Seasonal Outdoor)
Ping pong
Terraza
Fitness Center (nearby)