Name: Hotel Casablanca
Address: Av. Colombia con Av. Costa Rica N° 3-59, Punta Hansa, San Andrés, Colombia, San Andrés, San Andrés y Providencia, Colombia
Rating: 8.18

Guest reviews

8.2

Very good

Based on 1,103 verified reviews

Who stays here?

Business

1%

Couple

56%

Family

28%

Group

12%

Solo

1%

What guests think

AI-generated summary based on recent guest reviews

Hotel Casablanca earns praise for its beachfront, downtown location, friendly staff, and plentiful breakfast, with many guests enjoying comfortable rooms and convenient on-site restaurants that make getting around and finding meals simple.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Gabriel

Apr 13, 2026

·

Stayed 2 nights

Horrible, very slow, food takes very long, I called for WiFi and never give me exact result, needed an extra key and staff already trying to charge me. Never will stay again, yes they upgraded me cool but breakfast staff rude as well, pool took 39’mins to give me a pina colada.

6

Emmanuel

Mar 23, 2026

·

Stayed 4 nights

Meh it was just ok the amount of money you’re spending is not worth it

2

Cory

Jan 29, 2026

·

Stayed 4 nights

One of the worst hotels I’ve ever stayed at. Zero service. Way overpriced. Horrible

2

Michael

Jan 11, 2026

·

Stayed 2 nights

By far the worst experience I’ve ever had. First the lady at the counter tried to charge me $2800.00 and when my card declined

4

Jonathan

Jan 7, 2026

·

Stayed 3 nights

A very negative experience. On our first day, there was a power outage that forced us all to evacuate. Waiting outside of the hotel, we almost missed our tour that day. That night, there was no electricity on our entire floor. They offered to take us to another hotel, but said they would only check availability at that moment. We decided to stay at the hotel and shower with cold water and sleep without light and heating. The worst part was that the hotel never took any responsibility for the problems. They kept leaving notifications saying that everything was due to circumstances beyond their control.

Av. Colombia con Av. Costa Rica N° 3-59, Punta Hansa, San Andrés, Colombia

Location

With a stay at Hotel Casablanca, you'll be centrally located in San Andrés, steps from Spratt Bight Beach and 6 minutes by foot from Marina Toninos - Dock. This beach hotel is 0.6 mi (1 km) from Cultural Center Dock and 0.7 mi (1.1 km) from Paintball San Andres.

Spratt Bight Beach(0.1 miles)

Marina Toninos - Dock(0.3 miles)

Cultural Center Dock(0.4 miles)

Paintball San Andres(0.5 miles)

Coton Cay(0.5 miles)

Letrero I love San Andrés(0.7 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 18:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Breakfast is available as a buffet at the Tropical restaurant, which features a bar/lounge and a garden view. Specific serving hours are not provided.

No pets or service animals are allowed at this property.

Check-in is from 16:00 to 18:30, and check-out is at 12:00. Late check-out may be available for a fee of COP 200,000, subject to availability.

The hotel is centrally located in San Andrés, just steps from Spratt Bight Beach (0.2 km) and 6 minutes by foot from Marina Toninos - Dock (0.5 km). Other nearby attractions include Cultural Center Dock (0.6 km) and Paintball San Andres (0.7 km).

Yes, the hotel features an outdoor swimming pool, which is seasonal. Specific operational hours are not provided.

Children are allowed at the property. Up to 2 children aged 1 year old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Hotel Casablanca

Amenities

Property description

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