Hotel Cromwell Stevenage
US$ 136
/noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 136
/noite
Média para setembro
Preços médios mensais
Em Hotel Cromwell Stevenage, o preço por noite é, em média, US$ 136 no mês mais barato (setembro) e US$ 155 no mês mais caro (julho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 147 |
| fevereiro | US$ 153 |
| março | US$ 149 |
| abril | US$ 138 |
| maio | US$ 140 |
| junho | US$ 153 |
| julho | US$ 155 |
| agosto | US$ 153 |
| setembro | US$ 136 |
| outubro | US$ 140 |
| novembro | US$ 136 |
| dezembro | US$ 143 |
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F
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set. · US$ 136
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Mais caro: julho (aprox. US$ 155)
Mais barato: setembro (aprox. US$ 136)
Sobre este alojamento
Enjoy British cuisine and relax in the garden at this hotel with free parking and meeting facilities in Stevenage.
Localização
Cromwell Hotel Stevenage, em Stevenage, está no centro histórico e perto de uma estação de comboios. Algumas atrações locais são Stevenage Arts & Leisure Centre e Stevenage Community Arts Centre e os que querem fazer algumas compras podem visitar The Galleria e Luton Mall. Já que está aí, não gostaria de se divertir num evento ou jogo? Verifique a agenda de Lamex Stadium e Top Field.
Estacionamento
Restaurante
Quartos de não fumadores
Serviço de quartos
Limpeza a seco
Instalações para banquetes
Localização
High Street, Old Town, Stevenage, Inglaterra, Reino Unido
Avaliações dos hóspedes
8.4
Muito Bom
Com base em 873 avaliações verificadas
Quem se hospeda aqui?
Negócios
26%
Casal
37%
Família
17%
Grupos
12%
Individual
6%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Analisando as avaliações recentes, o Hotel Cromwell Stevenage é elogiado pelo seu ambiente charmoso e localização conveniente no centro da Old Town, com muitos hóspedes destacando quartos atraentes e confortáveis e uma equipa consistentemente simpática ao longo da estadia.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Analisando as avaliações recentes, o Hotel Cromwell Stevenage é elogiado pelo seu ambiente charmoso e localização conveniente no centro da Old Town, com muitos hóspedes destacando quartos atraentes e confortáveis e uma equipa consistentemente simpática ao longo da estadia.
Os pontos negativos recorrentes incluem quartos quentes devido à ventilação limitada e à ausência de ar condicionado, camas menores do que o esperado e ruído da rua ou de outras áreas, o que afetou o sono de vários hóspedes. O serviço é maioritariamente acolhedor e prestativo, embora algumas avaliações descrevam uma receção desocupada, respostas lentas ou interações profissionais isoladas. As instalações refletem um edifício histórico: não há elevador e alguns quartos implicam longas caminhadas; o estacionamento é geralmente fácil, mas por vezes confuso ou cheio, e o pequeno-almoço e o restaurante recebem elogios, com algumas reclamações sobre a temperatura do buffet. Espere uma estadia encantadora e central com bom serviço, mas planeie tendo em conta o calor, o ruído e as escadas.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Propriedade histórica com o bar/restaurante adjacente Rump & Wade e alguns espaços para eventos. Não tem elevador e alguns quartos exigem longas caminhadas; o estacionamento é gratuito e conveniente para muitos, mas pode ser confuso ou cheio, com um relato de uma multa de estacionamento.
Avaliações dos hóspedes relacionadas
8
Andrew
3 de nov. de 2023
·
A estadia foi de 1 noite
Nice little hotel, couple of small niggles. Although the parking is free, the sign on the way in says full, you then have to drive around the back and go in the exit. Another annoying factor is the hotel has no lifts and the room was a long walk up and down stairs with cases. The restaurant is also in the building next door. Other than that a nice clean and quiet hotel, would stay again.
Nice little hotel, couple of small niggles. Although the parking is free, the sign on the way in says full, you then have to drive around the back and go in the exit. Another annoying factor is the hotel has no lifts and the room was a long walk up and down stairs with cases. The restaurant is also in the building next door. Other than that a nice clean and quiet hotel, would stay again.
8
Bryan
22 de fev. de 2025
·
A estadia foi de 2 noites
Nice old place - could do with a lift to the upper floor!
Nice old place - could do with a lift to the upper floor!
10
Kris
13 de fev. de 2025
·
A estadia foi de 1 noite
Great hotel, no complaints, would stay again. Well situated for restaurants and bars. No problems with parking.
Great hotel, no complaints, would stay again. Well situated for restaurants and bars. No problems with parking.
8
Caroline
14 de mai. de 2024
·
A estadia foi de 1 noite
No lift to rooms, not too much of a problem for us as only one flight of stairs. Room was very large and bed comfortable but was so hot, no air con on a very hot day which is understandable in England but the radiators were on. Biggest disappointment for us was breakfast, all self service and the cooked items looked like they had hardly seen the pan. For the price would have expected some cooked to order items.
No lift to rooms, not too much of a problem for us as only one flight of stairs. Room was very large and bed comfortable but was so hot, no air con on a very hot day which is understandable in England but the radiators were on. Biggest disappointment for us was breakfast, all self service and the cooked items looked like they had hardly seen the pan. For the price would have expected some cooked to order items.
2
Elizabeth
16 de jan. de 2024
·
A estadia foi de 3 noites
The hotel was lovely - very comfortable and charming. However, it was very difficult to get a parking space in the hotel car park. After I got home I received a parking fine for using their car park. I am appealing this fine. They never asked me for a registration number when I checked in. Additionally I had to leave the hotel one day early and as I had already paid in advance through Hotels.com the hotel was unable to issue a refund and told me to contact Hotels.com. Then they would not cooperate with hotels.com to grant me the refund.
The hotel was lovely - very comfortable and charming. However, it was very difficult to get a parking space in the hotel car park. After I got home I received a parking fine for using their car park. I am appealing this fine. They never asked me for a registration number when I checked in. Additionally I had to leave the hotel one day early and as I had already paid in advance through Hotels.com the hotel was unable to issue a refund and told me to contact Hotels.com. Then they would not cooperate with hotels.com to grant me the refund.
10
Alexandra
20 de out. de 2024
·
A estadia foi de 1 noite
First time we had stayed here. Friendly and professional reception staff. Very helpful and booked a taxi for us for later that evening. Nothing was too much trouble. Long walk to bedroom. Very clean and spacious room. Comfortable bed . Plenty of room for storage. Tea and coffee facilities. Lovely bar area but had to get a drink from another area due to a private event. Lots of parking. Easy to check out.
First time we had stayed here. Friendly and professional reception staff. Very helpful and booked a taxi for us for later that evening. Nothing was too much trouble. Long walk to bedroom. Very clean and spacious room. Comfortable bed . Plenty of room for storage. Tea and coffee facilities. Lovely bar area but had to get a drink from another area due to a private event. Lots of parking. Easy to check out.
10
Maria A
20 de ago. de 2025
·
A estadia foi de 1 noite
I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.
I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.
10
Derek
12 de nov. de 2024
·
A estadia foi de 2 noites
I stay at the Cromwell whenever I am in Stevenage. The hotel is clean and comfortable. Staff are professional. The parking is very convenient and the location is close to shops and dining.
I stay at the Cromwell whenever I am in Stevenage. The hotel is clean and comfortable. Staff are professional. The parking is very convenient and the location is close to shops and dining.
10
Mark
10 de mai. de 2025
·
A estadia foi de 1 noite
Lovely comfortable hotel. Only thing to be aware of is the lack of lift if you have luggage or mobility concerns. Other than that nothing to fault
Lovely comfortable hotel. Only thing to be aware of is the lack of lift if you have luggage or mobility concerns. Other than that nothing to fault
8
Colin
17 de dez. de 2022
·
A estadia foi de 1 noite
The Cromwell is clean and comfortable. No lift, but stairs are easy enough to negotiate. Staff are helpful and polite. More towels in the bathroom would be a good idea, and free-standing showers, because although the shower worked well in my room and was easy to operate, it can be problematic for older folk to climb into the bath to access it. Food is excellent.
The Cromwell is clean and comfortable. No lift, but stairs are easy enough to negotiate. Staff are helpful and polite. More towels in the bathroom would be a good idea, and free-standing showers, because although the shower worked well in my room and was easy to operate, it can be problematic for older folk to climb into the bath to access it. Food is excellent.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Os quartos e as áreas comuns são frequentemente descritos como muito limpos ou impecáveis. No entanto, há ocasionais falhas, como uma manta manchada, uma casa de banho não devidamente limpa e serviço de limpeza ausente ou lento.
Avaliações dos hóspedes relacionadas
10
Lindsey
12 de jun. de 2025
·
A estadia foi de 1 noite
Room is beautiful, clean and nicely furnished. Quiet and bed comfy.
Room is beautiful, clean and nicely furnished. Quiet and bed comfy.
10
Jim
26 de mai. de 2024
·
A estadia foi de 1 noite
I have to say I was nervous at turning up at 10.40 at night but check in was so so easy and natural. The room was great and the hotel full of history back to 1770. If you have a chance, stay here
I have to say I was nervous at turning up at 10.40 at night but check in was so so easy and natural. The room was great and the hotel full of history back to 1770. If you have a chance, stay here
10
Maxine
1 de fev. de 2025
·
A estadia foi de 1 noite
Pillows smelt. Need to use a different cleaning products Wallpaper needscredoing. Joins on show
Pillows smelt. Need to use a different cleaning products Wallpaper needscredoing. Joins on show
6
Chloe
12 de dez. de 2022
·
A estadia foi de 1 noite
The bathroom had not been cleaned properly - there were small hairs from someone shaving all around the sink. When I told the lady on reception she didn’t seem to care. There was a lot of noise from the corridors late at night, as well as from the room above us; resulting in a terrible nights sleep.
The bathroom had not been cleaned properly - there were small hairs from someone shaving all around the sink. When I told the lady on reception she didn’t seem to care. There was a lot of noise from the corridors late at night, as well as from the room above us; resulting in a terrible nights sleep.
10
evelyn
3 de abr. de 2023
·
A estadia foi de 1 noite
Excellent room, spotlessly clean. Breakfast was very good.
Excellent room, spotlessly clean. Breakfast was very good.
8
liz
27 de dez. de 2025
·
A estadia foi de 2 noites
Stayed at the Cromwell for two nights. When I arrive there was a sign on the desk saying for assistance go to the restaurant. The hotel room it's self was lovely and a very comfortable bed. The only thing I did notice was the yellow blanket at the bottom of the bed had some stains all over it. Other than that I had a very lovely stay and definitely be back
Stayed at the Cromwell for two nights. When I arrive there was a sign on the desk saying for assistance go to the restaurant. The hotel room it's self was lovely and a very comfortable bed. The only thing I did notice was the yellow blanket at the bottom of the bed had some stains all over it. Other than that I had a very lovely stay and definitely be back
10
Derek
12 de nov. de 2024
·
A estadia foi de 2 noites
I stay at the Cromwell whenever I am in Stevenage. The hotel is clean and comfortable. Staff are professional. The parking is very convenient and the location is close to shops and dining.
I stay at the Cromwell whenever I am in Stevenage. The hotel is clean and comfortable. Staff are professional. The parking is very convenient and the location is close to shops and dining.
10
Samantha
23 de nov. de 2024
·
A estadia foi de 1 noite
Really lovely room. Comfy beds and pillows. Water is boiling. Lighting could be better at the bed end of the room as with all lights on it’s still dark. Room was spotless and well decorated. Breakfast was great and plentiful. Parking is free.
Really lovely room. Comfy beds and pillows. Water is boiling. Lighting could be better at the bed end of the room as with all lights on it’s still dark. Room was spotless and well decorated. Breakfast was great and plentiful. Parking is free.
6
Roy
11 de dez. de 2024
·
A estadia foi de 2 noites
Every thing was good , apart from the room not being cleaned from the first night?
Every thing was good , apart from the room not being cleaned from the first night?
10
Blair
7 de mai. de 2023
·
A estadia foi de 3 noites
It was very clean
It was very clean
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são atraentes e confortáveis, por vezes espaçosos. As questões comuns são calor excessivo com ventilação limitada e ausência de ar condicionado, camas de casal menores do que o esperado e ruído da rua, corredores ou sistemas do edifício que afetam o sono.
Avaliações dos hóspedes relacionadas
8
Tanika
28 de mar. de 2024
·
A estadia foi de 1 noite
The single room is reasonably priced, clean and more spacious than expected. The room was unbearably hot for most of the night. However, preferable to being too cold. View of the carpark though. Not a problem if only there to sleep. Bathroom is lovely, water pressure strong.
The single room is reasonably priced, clean and more spacious than expected. The room was unbearably hot for most of the night. However, preferable to being too cold. View of the carpark though. Not a problem if only there to sleep. Bathroom is lovely, water pressure strong.
6
Sascha
26 de mar. de 2025
·
A estadia foi de 2 noites
Typical English hotel. Everything is old and used but in good condition. The bed was really great. Thin walls and a loud disturbing ventilation. Breakfast English with nothing special. Just acceptable. For this price not ok.
Typical English hotel. Everything is old and used but in good condition. The bed was really great. Thin walls and a loud disturbing ventilation. Breakfast English with nothing special. Just acceptable. For this price not ok.
8
Jane
15 de out. de 2025
·
A estadia foi de 2 noites
Parking good, room really nice but got a room on the front of the hotel which os very noisy after requesting a quiet room
Parking good, room really nice but got a room on the front of the hotel which os very noisy after requesting a quiet room
6
Claire
19 de mai. de 2025
·
A estadia foi de 1 noite
Check-in started off a bit frustrating, as the reception was unmanned and we had to wait a little while to find someone. That said, once we were attended to, the staff were exceptionally friendly and helpful throughout our stay. We were told around 8 p.m. that the hotel bar would open at 11 p.m. when the night team arrived. Not a major issue, but it meant a late-night dash to Tescos opposite for a bottle of wine instead. The bedroom itself was lovey - comfortable and nicely decorated. I even liked the pillow so much I ordered one from the website! However, the room was a bit too warm, but things went downhill from there. Our view was directly onto the hotel’s extraction ducting. While the room came with a fan and we opened the window to cool down, the night-time noise from the ducts was loud and persistent, leading to a really poor night’s sleep. To top it off, the room seemed set up for just one guest, with a small double bed - not what I had booked.
Check-in started off a bit frustrating, as the reception was unmanned and we had to wait a little while to find someone. That said, once we were attended to, the staff were exceptionally friendly and helpful throughout our stay. We were told around 8 p.m. that the hotel bar would open at 11 p.m. when the night team arrived. Not a major issue, but it meant a late-night dash to Tescos opposite for a bottle of wine instead. The bedroom itself was lovey - comfortable and nicely decorated. I even liked the pillow so much I ordered one from the website! However, the room was a bit too warm, but things went downhill from there. Our view was directly onto the hotel’s extraction ducting. While the room came with a fan and we opened the window to cool down, the night-time noise from the ducts was loud and persistent, leading to a really poor night’s sleep. To top it off, the room seemed set up for just one guest, with a small double bed - not what I had booked.
8
Mary
28 de abr. de 2024
·
A estadia foi de 2 noites
Lovely large room but disappointed about the size of the small double bed. Room was also very hot in the mornings. Tea and coffee refreshments were not topped up during our stay. Apart from the above comments a lovely hotel with lots of character.
Lovely large room but disappointed about the size of the small double bed. Room was also very hot in the mornings. Tea and coffee refreshments were not topped up during our stay. Apart from the above comments a lovely hotel with lots of character.
10
David
29 de jun. de 2025
·
A estadia foi de 1 noite
Great evening … very hot , but I slept… noisy on the street, but I slept … my wife struggled with the road / people noise
Great evening … very hot , but I slept… noisy on the street, but I slept … my wife struggled with the road / people noise
6
Andy
15 de ago. de 2025
·
A estadia foi de 1 noite
It’s a frustrating review, the hotel is lovely, the staff were on point and the attached bar and restaurant both excellent. Sadly, I had a terrible nights sleep due to the almost unbearable temperature of the room. I’ve never stayed anywhere quite like it, the inch opening of the window and small fan provided dud nothing to make it any better. A lovely hotel,
It’s a frustrating review, the hotel is lovely, the staff were on point and the attached bar and restaurant both excellent. Sadly, I had a terrible nights sleep due to the almost unbearable temperature of the room. I’ve never stayed anywhere quite like it, the inch opening of the window and small fan provided dud nothing to make it any better. A lovely hotel,
8
Lucy
10 de ago. de 2025
·
A estadia foi de 1 noite
The room was clean and well sized, as was the bathroom. We had upgraded to the executive room as the description said that it was a Queen bed, but it wasn't. It was just a double, not even king-size, and fairly uncomfortable at that. Consequently we had a pretty rubbish night's sleep.
The room was clean and well sized, as was the bathroom. We had upgraded to the executive room as the description said that it was a Queen bed, but it wasn't. It was just a double, not even king-size, and fairly uncomfortable at that. Consequently we had a pretty rubbish night's sleep.
10
Maria A
20 de ago. de 2025
·
A estadia foi de 1 noite
I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.
I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.
8
Kim
15 de set. de 2024
·
A estadia foi de 1 noite
Small room with a very small double bed. Nice room and bathroom though. We’d stayed here before and had a much bigger and nicer room with a bigger bed for no extra money last time …..so I guess it’s pot luck. We are in 105 - and didn’t get much sleep as the floorboards above us were creaking all night. I assume it was a walk way but it was not good . It’s a lovely old building so maybe we should expect it but at £104 per night, I had at least expected sleep! If we stay again I will check out the room first .
Small room with a very small double bed. Nice room and bathroom though. We’d stayed here before and had a much bigger and nicer room with a bigger bed for no extra money last time …..so I guess it’s pot luck. We are in 105 - and didn’t get much sleep as the floorboards above us were creaking all night. I assume it was a walk way but it was not good . It’s a lovely old building so maybe we should expect it but at £104 per night, I had at least expected sleep! If we stay again I will check out the room first .
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A maioria dos hóspedes considerou a equipa simpática, profissional e prestável. Uma minoria relatou receção desocupada, respostas lentas a pedidos ou um incidente isolado com um gerente noturno agressivo.
Avaliações dos hóspedes relacionadas
10
Lorraine
10 de set. de 2024
·
A estadia foi de 1 noite
Absolutely wonderful! Phenomenal staff across the board
Absolutely wonderful! Phenomenal staff across the board
8
Steven
4 de dez. de 2024
·
A estadia foi de 1 noite
Room 141 next to Laundry room so incredible noise in the morning from 5.45am No-one on reception at 8.30 to complain to!
Room 141 next to Laundry room so incredible noise in the morning from 5.45am No-one on reception at 8.30 to complain to!
6
Claire
19 de mai. de 2025
·
A estadia foi de 1 noite
Check-in started off a bit frustrating, as the reception was unmanned and we had to wait a little while to find someone. That said, once we were attended to, the staff were exceptionally friendly and helpful throughout our stay. We were told around 8 p.m. that the hotel bar would open at 11 p.m. when the night team arrived. Not a major issue, but it meant a late-night dash to Tescos opposite for a bottle of wine instead. The bedroom itself was lovey - comfortable and nicely decorated. I even liked the pillow so much I ordered one from the website! However, the room was a bit too warm, but things went downhill from there. Our view was directly onto the hotel’s extraction ducting. While the room came with a fan and we opened the window to cool down, the night-time noise from the ducts was loud and persistent, leading to a really poor night’s sleep. To top it off, the room seemed set up for just one guest, with a small double bed - not what I had booked.
Check-in started off a bit frustrating, as the reception was unmanned and we had to wait a little while to find someone. That said, once we were attended to, the staff were exceptionally friendly and helpful throughout our stay. We were told around 8 p.m. that the hotel bar would open at 11 p.m. when the night team arrived. Not a major issue, but it meant a late-night dash to Tescos opposite for a bottle of wine instead. The bedroom itself was lovey - comfortable and nicely decorated. I even liked the pillow so much I ordered one from the website! However, the room was a bit too warm, but things went downhill from there. Our view was directly onto the hotel’s extraction ducting. While the room came with a fan and we opened the window to cool down, the night-time noise from the ducts was loud and persistent, leading to a really poor night’s sleep. To top it off, the room seemed set up for just one guest, with a small double bed - not what I had booked.
10
STEPHEN
22 de set. de 2024
·
A estadia foi de 1 noite
Very friendly and efficient staff. High quality through out visit.
Very friendly and efficient staff. High quality through out visit.
10
Mrs Terry
6 de abr. de 2025
·
A estadia foi de 1 noite
We have stayed before and each time the hotel is friendly and beautifully maintained and comfortable and the staff cannot do enough. Enjoyed out stay even though a bit of a sad time for us, scattering ashes of my mum, but the hotel made it a happy experince.
We have stayed before and each time the hotel is friendly and beautifully maintained and comfortable and the staff cannot do enough. Enjoyed out stay even though a bit of a sad time for us, scattering ashes of my mum, but the hotel made it a happy experince.
10
Alexandra
20 de out. de 2024
·
A estadia foi de 1 noite
First time we had stayed here. Friendly and professional reception staff. Very helpful and booked a taxi for us for later that evening. Nothing was too much trouble. Long walk to bedroom. Very clean and spacious room. Comfortable bed . Plenty of room for storage. Tea and coffee facilities. Lovely bar area but had to get a drink from another area due to a private event. Lots of parking. Easy to check out.
First time we had stayed here. Friendly and professional reception staff. Very helpful and booked a taxi for us for later that evening. Nothing was too much trouble. Long walk to bedroom. Very clean and spacious room. Comfortable bed . Plenty of room for storage. Tea and coffee facilities. Lovely bar area but had to get a drink from another area due to a private event. Lots of parking. Easy to check out.
10
Derek
12 de nov. de 2024
·
A estadia foi de 2 noites
I stay at the Cromwell whenever I am in Stevenage. The hotel is clean and comfortable. Staff are professional. The parking is very convenient and the location is close to shops and dining.
I stay at the Cromwell whenever I am in Stevenage. The hotel is clean and comfortable. Staff are professional. The parking is very convenient and the location is close to shops and dining.
6
Dhanuka
17 de dez. de 2025
·
A estadia foi de 1 noite
We recently stayed at The Cromwell and, aside from one very disappointing incident, our experience was largely positive. On arrival we received a complimentary room upgrade, the room was lovely, and breakfast at Rump & Wade was excellent with attentive staff. Unfortunately, on 13th December, my partner and I were spoken to in an aggressive and completely unacceptable manner by the Night Manager. When returning to the hotel, we had to pass through a crowd outside the entrance and were shouted at despite calmly explaining that we were hotel guests. The tone and language used were alarming, unprofessional, and entirely unwarranted. This behaviour was particularly disappointing given how courteous and professional all other staff members were during our stay. I have already spoken directly with the Hotel Manager regarding this incident, but felt it important to share our experience here as well.
We recently stayed at The Cromwell and, aside from one very disappointing incident, our experience was largely positive. On arrival we received a complimentary room upgrade, the room was lovely, and breakfast at Rump & Wade was excellent with attentive staff. Unfortunately, on 13th December, my partner and I were spoken to in an aggressive and completely unacceptable manner by the Night Manager. When returning to the hotel, we had to pass through a crowd outside the entrance and were shouted at despite calmly explaining that we were hotel guests. The tone and language used were alarming, unprofessional, and entirely unwarranted. This behaviour was particularly disappointing given how courteous and professional all other staff members were during our stay. I have already spoken directly with the Hotel Manager regarding this incident, but felt it important to share our experience here as well.
6
Clementene
10 de ago. de 2025
·
A estadia foi de 1 noite
Terrible check in, unprofessional, one member of staff stormed off leaving another to deal with us. Clearly having personal issues with each other.
Terrible check in, unprofessional, one member of staff stormed off leaving another to deal with us. Clearly having personal issues with each other.
10
Jane L
18 de mar. de 2025
·
A estadia foi de 2 noites
Lovely receptionist when I checked in and then more help at the front desk when I needed it. Excellent accommodation, I'd go back!
Lovely receptionist when I checked in and then more help at the front desk when I needed it. Excellent accommodation, I'd go back!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização central na Old Town, perto de bares, restaurantes e a uma curta distância a pé da estação de comboios. Os quartos da frente podem sofrer com o ruído da rua à noite.
Avaliações dos hóspedes relacionadas
8
RICHARD
3 de jul. de 2023
·
A estadia foi de 1 noite
stayed for one night. plenty of free parking. Easy check-in. A bit of a walk up and down stairs to get to room .Room and bed fine clean and tidy . Area out side ok for pubs.
stayed for one night. plenty of free parking. Easy check-in. A bit of a walk up and down stairs to get to room .Room and bed fine clean and tidy . Area out side ok for pubs.
8
Jane
15 de out. de 2025
·
A estadia foi de 2 noites
Parking good, room really nice but got a room on the front of the hotel which os very noisy after requesting a quiet room
Parking good, room really nice but got a room on the front of the hotel which os very noisy after requesting a quiet room
8
keith
8 de dez. de 2024
·
A estadia foi de 1 noite
Great location in the old town, alot of bars & eateries to choose from. Nice (small) double room, hotel was in good condition & appeared clean. Xmas guests coming back from having fun at 2.30am until 4.30am was challenging, but not the fault of the hotel just poorly educated people without consideration for others. Other gripe was only 1 set of towels in the double room, took 3 requests across 2 hours to get the additional, buffet breakfast was tepid at best, spirit burners used to keep bacon etc. warm are not good enough. This was very disappointing along with a non existent bread selection. Cheap sliced white & brown for self toasting is inadequate in our opinion.
Great location in the old town, alot of bars & eateries to choose from. Nice (small) double room, hotel was in good condition & appeared clean. Xmas guests coming back from having fun at 2.30am until 4.30am was challenging, but not the fault of the hotel just poorly educated people without consideration for others. Other gripe was only 1 set of towels in the double room, took 3 requests across 2 hours to get the additional, buffet breakfast was tepid at best, spirit burners used to keep bacon etc. warm are not good enough. This was very disappointing along with a non existent bread selection. Cheap sliced white & brown for self toasting is inadequate in our opinion.
10
Kris
13 de fev. de 2025
·
A estadia foi de 1 noite
Great hotel, no complaints, would stay again. Well situated for restaurants and bars. No problems with parking.
Great hotel, no complaints, would stay again. Well situated for restaurants and bars. No problems with parking.
10
David
29 de jun. de 2025
·
A estadia foi de 1 noite
Great evening … very hot , but I slept… noisy on the street, but I slept … my wife struggled with the road / people noise
Great evening … very hot , but I slept… noisy on the street, but I slept … my wife struggled with the road / people noise
10
John
4 de jun. de 2025
·
A estadia foi de 2 noites
Excellent Hotel in a great location .
Excellent Hotel in a great location .
10
Jacky
6 de abr. de 2025
·
A estadia foi de 1 noite
Great hotel. Lively location.
Great hotel. Lively location.
10
Derek
12 de nov. de 2024
·
A estadia foi de 2 noites
I stay at the Cromwell whenever I am in Stevenage. The hotel is clean and comfortable. Staff are professional. The parking is very convenient and the location is close to shops and dining.
I stay at the Cromwell whenever I am in Stevenage. The hotel is clean and comfortable. Staff are professional. The parking is very convenient and the location is close to shops and dining.
8
Emily
14 de out. de 2024
·
A estadia foi de 1 noite
Great place to stopover for a night, conveniently located fairly close to the train station.
Great place to stopover for a night, conveniently located fairly close to the train station.
10
Sarah
27 de mai. de 2023
·
A estadia foi de 1 noite
Beautiful hotel and so well located in Old Town Stevenage. We absolutely loved it. The staff were so helpful and the room fantastic.
Beautiful hotel and so well located in Old Town Stevenage. We absolutely loved it. The staff were so helpful and the room fantastic.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O pequeno-almoço e as refeições do restaurante são frequentemente elogiadas como saborosas, abundantes e bem servidas. As reclamações recorrentes mencionam que os itens do buffet podem estar mornos ou secos, a escolha de pão limitada, os pratos frios e, ocasionalmente, horários de funcionamento do bar restritos.
Avaliações dos hóspedes relacionadas
8
jeff
23 de mai. de 2025
·
A estadia foi de 2 noites
The staff were friendly and helpful. Good parking. The food was well cooked and served. We don't like buffet breakfast but it was hot and well displayed.
The staff were friendly and helpful. Good parking. The food was well cooked and served. We don't like buffet breakfast but it was hot and well displayed.
6
Christopher
1 de abr. de 2023
·
A estadia foi de 1 noite
The hotel was basic. Nice and clean. The waiting staff provided more info than i received upon check in. But although they were great unfortunately they was let down by the food where everything was dry apart from the coffee. Avoid the cooked breakfast or at least the sausages, there is a good selection of most things
The hotel was basic. Nice and clean. The waiting staff provided more info than i received upon check in. But although they were great unfortunately they was let down by the food where everything was dry apart from the coffee. Avoid the cooked breakfast or at least the sausages, there is a good selection of most things
10
Nicholas
2 de mai. de 2023
·
A estadia foi de 1 noite
Great stay! We have stayed here before and it never disappoints. The breakfast is fantastic!
Great stay! We have stayed here before and it never disappoints. The breakfast is fantastic!
8
STEVEN
29 de out. de 2025
·
A estadia foi de 1 noite
Check in was smooth. The room was clean and well presented. The thermostat was tricky to understand as we wanted to turn up the heating. Bed was very comfortable as far as we were concerned although the softness may not be to every ones liking. Breakfast was laid out well (buffet) and there was as much as you could eat. One thing that was dissapointing was the plates were cold which is a no no when serving up your breakfast as sometimes with a buffet you spend quite a bit of time wating for toast etc. Overall a good experience.
Check in was smooth. The room was clean and well presented. The thermostat was tricky to understand as we wanted to turn up the heating. Bed was very comfortable as far as we were concerned although the softness may not be to every ones liking. Breakfast was laid out well (buffet) and there was as much as you could eat. One thing that was dissapointing was the plates were cold which is a no no when serving up your breakfast as sometimes with a buffet you spend quite a bit of time wating for toast etc. Overall a good experience.
8
keith
8 de dez. de 2024
·
A estadia foi de 1 noite
Great location in the old town, alot of bars & eateries to choose from. Nice (small) double room, hotel was in good condition & appeared clean. Xmas guests coming back from having fun at 2.30am until 4.30am was challenging, but not the fault of the hotel just poorly educated people without consideration for others. Other gripe was only 1 set of towels in the double room, took 3 requests across 2 hours to get the additional, buffet breakfast was tepid at best, spirit burners used to keep bacon etc. warm are not good enough. This was very disappointing along with a non existent bread selection. Cheap sliced white & brown for self toasting is inadequate in our opinion.
Great location in the old town, alot of bars & eateries to choose from. Nice (small) double room, hotel was in good condition & appeared clean. Xmas guests coming back from having fun at 2.30am until 4.30am was challenging, but not the fault of the hotel just poorly educated people without consideration for others. Other gripe was only 1 set of towels in the double room, took 3 requests across 2 hours to get the additional, buffet breakfast was tepid at best, spirit burners used to keep bacon etc. warm are not good enough. This was very disappointing along with a non existent bread selection. Cheap sliced white & brown for self toasting is inadequate in our opinion.
10
Emma
9 de fev. de 2025
·
A estadia foi de 1 noite
Lovely hotel , very clean , rooms are a good size . The restaurant food was delicious and all the staff were very friendly and professional . Will definitely stay here again .
Lovely hotel , very clean , rooms are a good size . The restaurant food was delicious and all the staff were very friendly and professional . Will definitely stay here again .
10
evelyn
3 de abr. de 2023
·
A estadia foi de 1 noite
Excellent room, spotlessly clean. Breakfast was very good.
Excellent room, spotlessly clean. Breakfast was very good.
10
Maria A
20 de ago. de 2025
·
A estadia foi de 1 noite
I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.
I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.
6
Dhanuka
17 de dez. de 2025
·
A estadia foi de 1 noite
We recently stayed at The Cromwell and, aside from one very disappointing incident, our experience was largely positive. On arrival we received a complimentary room upgrade, the room was lovely, and breakfast at Rump & Wade was excellent with attentive staff. Unfortunately, on 13th December, my partner and I were spoken to in an aggressive and completely unacceptable manner by the Night Manager. When returning to the hotel, we had to pass through a crowd outside the entrance and were shouted at despite calmly explaining that we were hotel guests. The tone and language used were alarming, unprofessional, and entirely unwarranted. This behaviour was particularly disappointing given how courteous and professional all other staff members were during our stay. I have already spoken directly with the Hotel Manager regarding this incident, but felt it important to share our experience here as well.
We recently stayed at The Cromwell and, aside from one very disappointing incident, our experience was largely positive. On arrival we received a complimentary room upgrade, the room was lovely, and breakfast at Rump & Wade was excellent with attentive staff. Unfortunately, on 13th December, my partner and I were spoken to in an aggressive and completely unacceptable manner by the Night Manager. When returning to the hotel, we had to pass through a crowd outside the entrance and were shouted at despite calmly explaining that we were hotel guests. The tone and language used were alarming, unprofessional, and entirely unwarranted. This behaviour was particularly disappointing given how courteous and professional all other staff members were during our stay. I have already spoken directly with the Hotel Manager regarding this incident, but felt it important to share our experience here as well.
8
Hannah
12 de jun. de 2024
·
A estadia foi de 1 noite
I liked the feel of the hotel. Service at breakfast was excellent
I liked the feel of the hotel. Service at breakfast was excellent
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Charli
há 3 semanas
·
A estadia foi de 1 noite
It was an amazing stay and the staff was incredibly helpful
It was an amazing stay and the staff was incredibly helpful
8
Steve
3 de ago. de 2026
·
A estadia foi de 4 noites
.
.
6
Keegan
22 de jul. de 2026
·
A estadia foi de 1 noite
Decent enough hotel but it was during the heatwave and the rooms were too warm, could not open the windows much due to the limiter.
Decent enough hotel but it was during the heatwave and the rooms were too warm, could not open the windows much due to the limiter.
4
Tammie
17 de jul. de 2026
·
A estadia foi de 2 noites
Hotel and staff lovely, very clean, friendly staff, room good. Restful stay, no. We stayed from Friday to Sunday, and there is clubs right across from the hotel, the noise was horrible. No sleep until 4am both night, only to be up again at 6am for early starts. Absolutely shattered was an understatement. Such a shame as it’s a lovely place.
Hotel and staff lovely, very clean, friendly staff, room good. Restful stay, no. We stayed from Friday to Sunday, and there is clubs right across from the hotel, the noise was horrible. No sleep until 4am both night, only to be up again at 6am for early starts. Absolutely shattered was an understatement. Such a shame as it’s a lovely place.
10
Debbie
13 de jul. de 2026
·
A estadia foi de 3 noites
I had a really relaxing time and parking was brilliant. Really lovely staff.
I had a really relaxing time and parking was brilliant. Really lovely staff.
Políticas da propriedade
Check-in
Check-out
De 14:00 a 00:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-04: 149.26313296203614USD
- 2026-09-05: 167.31604826354982USD
- 2026-09-06: 138.64863767242431USD
- 2026-09-07: NO DATA
- 2026-09-08: NO DATA
- 2026-09-09: NO DATA
- 2026-09-10: 242.77091400756836USD
- 2026-09-11: 192.78538226318358USD
- 2026-09-12: 193.16405650634766USD
- 2026-09-13: 164.86483785705568USD
- 2026-09-14: NO DATA
- 2026-09-15: 268.9188773345947USD
- 2026-09-16: 272.9188987121582USD
- 2026-09-17: 220.27024217529296USD
- 2026-09-18: 170.6623922668457USD
- 2026-09-19: 194.10808388061523USD
- 2026-09-20: 162.91826652526856USD
- 2026-09-21: 216.97114384460448USD
- 2026-09-22: NO DATA
- 2026-09-23: 192.14361377563478USD
- 2026-09-24: 166.23659274597168USD
- 2026-09-25: 212.65332177429198USD
- 2026-09-26: 225.6068057067871USD
- 2026-09-27: 168.403USD
- 2026-09-28: 205.89669438781738USD
- 2026-09-29: 231.00410101623535USD
- 2026-09-30: NO DATA
- 2026-10-01: 178.1006439239502USD
- 2026-10-02: 178.60719692687988USD
- 2026-10-03: 176.59457734985352USD
- 2026-10-04: 126.32661714172363USD
- 2026-10-05: 161.80003623962403USD
- 2026-10-06: 218.19052878112794USD
- 2026-10-07: NO DATA
- 2026-10-08: 153.24323530883788USD
- 2026-10-09: 154.40573404541016USD
- 2026-10-10: 174.8722546081543USD
- 2026-10-11: 126.32661714172363USD
- 2026-10-12: 173.02639488830567USD
- 2026-10-13: 200.96916212768554USD
- 2026-10-14: 194.10808388061523USD
- 2026-10-15: 151.33274506835937USD
- 2026-10-16: 176.59457734985352USD
- 2026-10-17: 201.89869326782227USD
- 2026-10-18: 126.32661714172363USD
- 2026-10-19: 169.47497702026368USD
- 2026-10-20: 218.19052878112794USD
- 2026-10-21: 189.48493709411622USD
- 2026-10-22: 155.03220882873535USD
- 2026-10-23: 170.7567418395996USD
- 2026-10-24: 167.43480042114257USD
- 2026-10-25: 121.66826648101807USD
- 2026-10-26: 157.9504USD
- 2026-10-27: 183.73781823730468USD
- 2026-10-28: 183.73781823730468USD
- 2026-10-29: 149.28508997192384USD
- 2026-10-30: 172.25357548217772USD
- 2026-10-31: 184.17720653686524USD
- 2026-11-01: 143.5479749343872USD
- 2026-11-02: 155.03220882873535USD
- 2026-11-03: 195.22204327087402USD
- 2026-11-04: 195.22204327087402USD
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
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Área designada para fumadores
Check-in/check-out expresso
24-Hour Front Desk
Estacionamento
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Parking Onsite
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Wi-fi gratuito
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