Henry Morgan Resort - All Inclusive

Clean room. Staff were great. Bar and food need some more and better variety. Great beach view.

3 nights, 4 days, and had 2 rooms on block D Pros: Almost all of the staff was extremely attentive and friendly, besides the front desk ladies who seem to have a attitude towards the people checkin. Attentive dinning area staff, and bartenders. Good restaurant. Good location. Con: the facilities are terribly outdated and falling apart. The bathroom had tile that was come off/broken and was getting molded. The roof had stains all over. Toilet was broken and leaked water. Could not closed the door well since the hinges was broken due to rotted doorframe. The table in the room was rusted. Worse part is that they had a sewage pipe break in-front of our room and did nothing. We had 2 rooms on block D and it was reported to their mantaince staff. The room smelled like sweage every time you flushed the bathroom. Outside of the room terrible like sewage. They kept trying to get is to join their better package of VIP room block. Paid $1.7 k that felt wasted for the terrible conditions.

Yes

The room was spacious, clean and nicely updated. (Could use a toilet paper holder!) The staff were very professional and kind. Particularly Romerio in the dining room, Janessa and Ingrid in entertainment and Felisha from the customer service area. The food was good and plentiful. The facility was a bit dated, but everything was clean and well kept. I would have no hesitation to return to this resort.

The room’s size is commendable, and the decor exudes a warm and inviting atmosphere. However, the room could benefit from some upgrades. Notably, several drawers were damaged and require attention. While the food was delicious, the menu could be expanded to offer a wider variety of options. Overall, we thoroughly enjoyed our stay at the property. It is exceptionally cozy and clean. However, we had a concern regarding the lack of bottled water. Upon arrival, we were provided with one bottle of water per person. To obtain additional water, guests were instructed to retain the empty bottle and refill it at the water fountain. This policy proved inconvenient, as it necessitated frequent refills. The most exceptional aspect of our stay was the exceptional service provided by the staff. Enrique and Javier from the entertainment team were exceptionally welcoming, professional, courteous, and efficient. Their dedication to making our stay memorable was truly commendable. ;) Will definitely be back!