Americourt Extended Stays

Mal servicio

The rooms are dated but my room was clean. I didn’t see any bugs or anything. The walls seem rather thin. The beds were comfortable. Lighting was very dim, TV didn’t work until my husband fixed it. When we first got there the maintenance man had to break into the room with a pry bar because the key card didn’t work. The manager did not like me paying through Expedia, she said she could give me a better price but in fact the local newspaper said the rooms were a certain price but when I questioned why she was charging over $150 more she said bc I was already a guest when I explained I was paying for the next few days so I explained that it should be like a new reservation she then changed it and said she only had 1 room at that rate and she had already rented it out that morning. This was at 10:30am and check in is not until 3:00 unless you are already my a guest. I never had housekeeping, I cleaned my own room and did my own laundry. There was no coffee maker, hairdryer, iron or kitchenette like described. I ended up leaving bc I felt like she was lying about the room price. We did not get our deposit bs k that she made me pay after I had already booked the room through Expedia. I may be wrong but I felt like she was pocketing some of the money she was upcharging. But she was nice, No one was rude and as I said my room was clean and free of bugs.

Don’t do it, very unclean, poorly maintained, bug infested

Got a bad vibe when I passed 2 police cars leaving the motel. Had to pay a $50. damage fee (refunded) or police call to motel. Room fairly clean but outdated, exposed plumbing pipe, curtain did not cover entire window. (10"gap). Stay here at you own risk!!!

Where to start. The front desk lady was rude because my flight was late and I was checking in after midnight. There were no batteries for the remote control for the TV, therefore no TV. They had NO replacement batteries on the premises. Then the cream on the top, I turned in the bathroom lights and 5 or more roaches suddenly started scurrying about. I went in the shower room and immediately saw a huge spider web, with a spider eating a recent catch. There was mold all over the bathroom. This was the most unsanitary conditions I’ve ever experienced. On top of all this, even though I did NOT stay, they refused to give me a refund, forcing me to call my bank and dispute the charges. Both the night clerk and the property manager, Crystal, were mean, nasty, aggressive women who did NOT care one bit about the inhumane living conditions. I have never experienced such nastiness and blatant disregard for human dignity. Unbelievable!