Name: Hotel Du Vin & Bistro Tunbridge Wells
Address: Crescent Road, Royal Tunbridge Wells, Kent (condado), GB
Price range: 105 US$–299 US$ per night
Rating: 8.55

Opiniones de los huéspedes

En el Hotel Du Vin & Bistro Tunbridge Wells, los huéspedes destacan un entorno con carácter, un personal amable, habitaciones confortables y desayunos deliciosos en una ubicación céntrica. Sin embargo, también mencionan inconvenientes como un estacionamiento limitado, algunas habitaciones pequeñas o calurosas, ruido procedente de eventos y ocasionales deficiencias en el servicio.

Muchas habitaciones son espaciosas, con baños grandes, bañeras con patas y vistas al parque, aunque otras pueden resultar compactas y la orientación puede ser complicada, ya que las habitaciones se identifican por nombre en lugar de número. El desayuno y los platos del bistró son ampliamente apreciados, aunque algunos huéspedes encontraron las opciones veganas limitadas o el desayuno caro, y algunas comidas poco satisfactorias. El bar, los salones y los jardines son espacios acogedores que varios huéspedes disfrutaron. Espere una estancia encantadora y confortable en un lugar céntrico con algunos detalles peculiares.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

El bar, los salones y los jardines son lugares agradables y el edificio histórico dispone de ascensores en funcionamiento. El aparcamiento es limitado y estrecho, reservable con cargo adicional, y varios huéspedes informaron de problemas con los espacios o la señalización.

Reseñas de huéspedes relacionadas

10

Raina

6 sept 2023

·

Se alojó 4 noches

Visit family and friends. Disabled parking requirements require looking at. As our signage kept being move by other guests to suit their needs. Maybe hang the disabled sign on the post.

10

Shaun

11 ago 2025

·

Se alojó 1 noche

Friendly staff. Car park a bit tight at the front but hotel reserves a space in your name. Good food in a nice setting

10

Martin

1 ene 2026

·

Se alojó 3 noches

Very nice breakfast selection , Cosy and warm bar with a good and warm feeling throughout the hotel. Very helpful staff making this an easy and good hotel to use in this area. Thank you

10

Martin

2 oct 2025

·

Se alojó 1 noche

Excellent hotel. Friendly team and service. Fabulous room. Fabulous bar and bar food. Highly recommended.

6

Nashrin

18 jun 2025

·

Se alojó 3 noches

For what they charge, the room was tiny. Parking is very inconvinent. We had to pay in pay parking across the street.

10

HOWARD

6 ene 2025

·

Se alojó 1 noche

Helpful team, with good service and a smile ! Accommodating and made you feel welcome. the building is older, which is cleaned well, but odd signs of being worn. Food at the Bistro was very tasty ! Will stay again. There is building work in the overflow car park, so parking is limited.

10

Rachel

2 abr 2025

·

Se alojó 1 noche

Great location in a beautiful character hotel. Amazing breakfast served in beautiful room overlooking the gardens. Would be lovely to return on a warm day to sit and enjoy the outside spaces. Rooms are very comfortable, clean and provide everything you need for an enjoyable stay. Friendly staff too!

8

Graham

8 ago 2023

·

Se alojó 2 noches

Only criticism was the carpark, very small spaces. We booked and were allocated a space for the 2 days, having gone out for tha afternoon someone moved our named reserved spot so had to find another. Having complained, I was refunded the £20. Otherwise good stay

10

Lynda

22 mar 2024

·

Se alojó 1 noche

Very good food options, breakfast particularly good. Superb bathroom and toiletries. Lounge areas very inviting. Shame about the weather as the gardens and nearby park looked lovely.

10

Gareth

3 sept 2025

·

Se alojó 1 noche

I arrived late to a very warm welcome. Check-in was quick and the reception guy carried my bag to a very cool room with an incredible downstairs bathroom. Parking is limited but I was lucky. Brief but a great stay

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Limpieza

En general, está limpio y bien mantenido, con varias reseñas que lo describen como impecable. Algunos huéspedes señalaron zonas desgastadas o anticuadas, problemas de mantenimiento ocasionales y fallos aislados, como ropa de cama manchada o agua de baño decolorada.

Reseñas de huéspedes relacionadas

10

Warren

3 jun 2024

·

Se alojó 2 noches

Greeted by the GM. made us feel at home..very convenient location by foot to where we needed to go. Very clean and smelled good :-) excellent shower in the ugraded room. very comfortable beds. A must stay!!

4

Paul

26 feb 2023

·

Se alojó 1 noche

Very noisy room. Facing the street. Lift was opposite the door to our room. Poor quality bedding. Pillow very cheap hard feathers. One pillow case had blood spatters on it. Another pillo2 had blood stains on the inner pilow case. The continental breakfast had a very limited selection. One of the worst I have encountered in any hotel. The table in the restaurant were very shabby.

10

Jean

26 jul 2023

·

Se alojó 1 noche

Lovely property with a beautiful garden. Very comfortable and well maintained.

6

Anna

2 oct 2023

·

Se alojó 1 noche

Nice hotel, but it is in need of an upgrade; it’s beginning to look a bit tatty for the money you pay. I booked a last minute deal and had already paid for my room in advance. On top of that the hotel wanted to secure the room’s cost on my credit card as a deposit. I explained that I had already paid and when I’d stayed here previously, the hotel had processed the deposit and I’d paid twice for the one night. It took 14 days for the money to be released back on to my account. After much arguing, I was told I didn’t have to leave a deposit. When I got to the room, I got a glass out of the “bar area” of the room and discovered despite having a fridge, it was not stocked. I am puzzled as to why I was asked for a deposit since there were no drinks available. Maybe they’ve had untrustworthy guests in the past, but when you stay somewhere and are automatically not trusted, it leaves a rather bad tastes. There’s a budget hotel in the area where I actually receive much better treatment. I think I’ll stay there instead.

10

Laurel

4 mar 2025

·

Se alojó 1 noche

This is a great welcoming place to stay, very friendly staff, quick check-in, clean, beautiful room, convenient to walk around the cute town!

10

HOWARD

6 ene 2025

·

Se alojó 1 noche

Helpful team, with good service and a smile ! Accommodating and made you feel welcome. the building is older, which is cleaned well, but odd signs of being worn. Food at the Bistro was very tasty ! Will stay again. There is building work in the overflow car park, so parking is limited.

10

Rachel

2 abr 2025

·

Se alojó 1 noche

Great location in a beautiful character hotel. Amazing breakfast served in beautiful room overlooking the gardens. Would be lovely to return on a warm day to sit and enjoy the outside spaces. Rooms are very comfortable, clean and provide everything you need for an enjoyable stay. Friendly staff too!

6

Mark

8 jul 2024

·

Se alojó 1 noche

Nice hotel - had some issues with the colour of the water when I ran a bath but other than that a good stay

10

James

23 dic 2025

·

Se alojó 1 noche

Perfect as always. Room request was fulfilled, excellent staff, great clean room

10

John

18 mar 2023

·

Se alojó 1 noche

I can’t think of a single thing to give this review balance. It’s a lovely, characterful building; but not struggling with modern service. Place looked great, spotless. Bistro food was excellent too, with fantastic service from every staff member - I wish I’d asked the name of the lovely maître d’ about the go on maternity leave who was particularly helpful & friendly. All the little bits that can trip up a stay were negated perfectly. Like I say: no balance here, sorry.

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Habitaciones

Las habitaciones son generalmente confortables, con muchas opciones espaciosas que ofrecen baños grandes, bañeras con patas y vistas al parque, pero los tamaños varían y algunas pueden resultar compactas. Al ser un edificio antiguo, los huéspedes informan de ruido ocasional procedente de eventos o vecinos, habitaciones calurosas con aire acondicionado limitado y limitaciones aisladas de Wi-Fi o espacio de almacenamiento.

Reseñas de huéspedes relacionadas

10

Allison

24 nov 2024

·

Se alojó 1 noche

Enjoyed a one night stay here. Received a complimentary upgrade on arrival. Lovely spacious room with large bathroom including a roll top bath. L’occitane toiletries were available in the room. Bed was large and very comfortable and we had a good nights sleep. Hotel was quiet and we were not disturbed at all during the night. Complimentary water and coffee in room. No parking available on site as they were fully booked so we parked in local public car park a short walk away. This option was a lot cheaper than the hotel parking charge. I would recommend this hotel.

8

Shea

17 dic 2025

·

Se alojó 1 noche

Room was beautiful, but as so many other old hotels are, the floors creak so if you get a neighbor above who moves a lot, sleep is a bit hard to come by.

10

Martyn

5 may 2024

·

Se alojó 3 noches

The bathroom was amazing. You must see!

10

James

19 nov 2025

·

Se alojó 1 noche

Tremendous as always. Perfect staff, delightful room, great nights sleep and a great breakfast

10

joanna

15 sept 2024

·

Se alojó 3 noches

Beautiful outlook over the park with a big bath, huge room and enormous bed. A great place for true rest.

8

Amena

28 ago 2024

·

Se alojó 1 noche

The stay was good however at night there was noises like vibration which kept me up a bit. Room was a little hot, there was a fan but as the room is facing the sun it didn’t cool down until the sun went down.

4

Ian

7 oct 2023

·

Se alojó 3 noches

locality and cleanliness good on arrival the male staff member was indifferent There was no wifi again this visit, staff know about this problem, wasted lots of time waiting for assistance before we had to move rooms to acquire wifi. room was very cold, again male staff member did’nt have a clue, waited a long time before eventually getting a radiator delivered to room, waited until 11.30pm before bathroom was warm enough to have a shower. l was told the heating problem would be sorted the following day and management would be informed. on arriving back to the room the heating wasnt sorted, we had to switch on the radiator and wait again for the room to warm up. l had to call management who apologised saying they hadn’t been given any info on the problems we had since arriving, offered another room butt having already moved once we declined. we were offered a coffee!! the following day we were asked if we were dining in the bistro and if. so to call the manager to which we did, we were told we could have a free glass of wine after first being offered a bottle but then said it would be “house wine” or a glass of wine. Given we had a terrible first night and then having to warm up our room each time we got back into the hotel this shallow offer was not acceptable guest satisfaction. A very disappointing second stay, we wont go back

2

simon

28 may 2023

·

Se alojó 1 noche

Nice hotel but room directly above wedding party. Staff knew this and room still sold. Music so loud could not even hear TV and floor shaking. Unacceptable to sell this room to clients in the full knowledge that it would be impossible to rest in it. Awful experience

6

Georgina

10 ago 2024

·

Se alojó 3 noches

The hotel itself is beautiful, and in a fantastic location. Check in and out was quick and uncomplicated, and parking can be reserved at an additional £15 per day. Our room was nicely appointed, but small and without AC. Although a Dyson fan was provided, it wasn’t very effective. As the rooms are all named, it’s quite tricky to find where your room is. We booked a smaller room which had a bigger (king) bed as advertised, our bed was not a king. When we challenged this with reception, we were told a queen bed is bigger than a king. There was a private party on one night with a DJ that reception did make us aware of, and the music was off at 11pm as promised.

8

Mark

12 may 2025

·

Se alojó 6 noches

Overall a decent hotel. Cooked breakfasts were particularly nice. Delicious smoked kippers with hard boiled eggs and toast soldiers. Excellent coffee from the coffee machine. Would have liked larger portions of fruit salad and plain yogurt to be offered in breakfast buffet (was provided on request). Bed comfortable. Kettle and fridge very welcome. Room perhaps needed a little more storage space. Climbing into bath perhaps a little difficult for our height - 5 foot 6 inches. Room had air conditioning but did not need to switch it on. Early 19th century property - lifts worked but quite old. Town centre - railway station and lots of restaurants and shops within a short walk. Car park not very large but we came by train. If using taxis make sure you have a price quote for journey.

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Servicio

El personal es ampliamente descrito como amable, servicial y acogedor, con un proceso de registro de entrada fluido. Algunos huéspedes experimentaron un servicio lento o indiferente y frustraciones con las políticas o la resolución de problemas (por ejemplo, depósitos, salida tardía, o problemas con la calefacción y el Wi-Fi).

Reseñas de huéspedes relacionadas

2

Howard

3 ene 2024

·

Se alojó 2 noches

Service for neal at bar was worse than macdonalds I will not stay at this chaine again And didn’t stay at same chair in Winchester because of the stay at Tunbridge wells Second class stay and they still have £300 deposit if mine unpaid ! Crooks as well

10

Houari

31 oct 2025

·

Se alojó 3 noches

Staff was amazing and helped me changed a booking. Thanks a lot!

6

Samuel

30 ago 2024

·

Se alojó 1 noche

Good hotel and nice garden and attentive staff. Only 3 stars as I needed 30 minutes late checkout so I could have teams call. They wanted to charge me £15 for this which I thought is poor and a bit grabby. I understand if it’s for hours and how it would mess up a cleaning rota etc , but for 30 minutes ? Really! Won’t be using this chain again because of this policy.

10

ANDY

28 oct 2025

·

Se alojó 1 noche

Lovely staff and were really helpful regarding checking in early as we had a wedding to go to

10

Emily

30 mar 2025

·

Se alojó 2 noches

Amazing place. Staff and food were tops.

10

Laurel

4 mar 2025

·

Se alojó 1 noche

This is a great welcoming place to stay, very friendly staff, quick check-in, clean, beautiful room, convenient to walk around the cute town!

4

Ian

7 oct 2023

·

Se alojó 3 noches

locality and cleanliness good on arrival the male staff member was indifferent There was no wifi again this visit, staff know about this problem, wasted lots of time waiting for assistance before we had to move rooms to acquire wifi. room was very cold, again male staff member did’nt have a clue, waited a long time before eventually getting a radiator delivered to room, waited until 11.30pm before bathroom was warm enough to have a shower. l was told the heating problem would be sorted the following day and management would be informed. on arriving back to the room the heating wasnt sorted, we had to switch on the radiator and wait again for the room to warm up. l had to call management who apologised saying they hadn’t been given any info on the problems we had since arriving, offered another room butt having already moved once we declined. we were offered a coffee!! the following day we were asked if we were dining in the bistro and if. so to call the manager to which we did, we were told we could have a free glass of wine after first being offered a bottle but then said it would be “house wine” or a glass of wine. Given we had a terrible first night and then having to warm up our room each time we got back into the hotel this shallow offer was not acceptable guest satisfaction. A very disappointing second stay, we wont go back

6

Georgina

10 ago 2024

·

Se alojó 3 noches

The hotel itself is beautiful, and in a fantastic location. Check in and out was quick and uncomplicated, and parking can be reserved at an additional £15 per day. Our room was nicely appointed, but small and without AC. Although a Dyson fan was provided, it wasn’t very effective. As the rooms are all named, it’s quite tricky to find where your room is. We booked a smaller room which had a bigger (king) bed as advertised, our bed was not a king. When we challenged this with reception, we were told a queen bed is bigger than a king. There was a private party on one night with a DJ that reception did make us aware of, and the music was off at 11pm as promised.

8

Felicity

26 abr 2023

·

Se alojó 2 noches

The staff were polite and helpful, but in both the bar and restaurant the service was slow and inattentive. No table service in the bar and an overly long wait between starter and main course, whether due to lack of staff or insufficient training.

8

Christopher

22 feb 2024

·

Se alojó 1 noche

The hotel itself was very good, and well situated, with comfortable clean rooms, and the breakfast was also very good. The only real downside was the staff attitude in general: whilst they completed their tasks, they were not particularly friendly and welcoming, which, in a town where other hotels are available, is particularly important! Mangemnt need to do some additional customer service training.

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Ubicación

Ubicación céntrica y accesible a pie, cerca de tiendas, restaurantes y la estación, con vistas al parque mencionadas por varios huéspedes. Muchos lo encontraron conveniente y tranquilo para explorar Tunbridge Wells.

Reseñas de huéspedes relacionadas

8

Susan

10 oct 2024

·

Se alojó 1 noche

Good proximity to theatre, shops, restaurants & bars. Comfortable and clean hotel with great staff.

10

Susan

10 mar 2024

·

Se alojó 1 noche

Excellent hotel in a perfect location. Staff friendly and helpful.

10

Andy

26 abr 2025

·

Se alojó 4 noches

If you want a full service hotel with a small inn or B&B feel to it - Hotel du Vin is a great choice. The food in the Bistro was excellent and the service from the team in the bar is wonderful as well. Great location for walking to local restaurants and shopping. We would definitely recommend the Hotel du Vin.

10

David

30 jul 2024

·

Se alojó 13 noches

This is a classic hotel on a quiet street, close to shops, restaurants, and the train station. The rooms are clean and well-equipped. We would stay here again.

10

Trevor

26 feb 2024

·

Se alojó 2 noches

Lovely Hotel in prime position to Royal Tunbridge Wells we walked to were we needed to go to family wedding.Reserved parking was a nice touch.Room upgrade was also nice as we stayed two nights only we choose to not have our room refreshed and received drinks voucher to use in the bar instead.Food was fresh and well presented in all excellent.

10

Laurel

4 mar 2025

·

Se alojó 1 noche

This is a great welcoming place to stay, very friendly staff, quick check-in, clean, beautiful room, convenient to walk around the cute town!

10

Rachel

2 abr 2025

·

Se alojó 1 noche

Great location in a beautiful character hotel. Amazing breakfast served in beautiful room overlooking the gardens. Would be lovely to return on a warm day to sit and enjoy the outside spaces. Rooms are very comfortable, clean and provide everything you need for an enjoyable stay. Friendly staff too!

8

Jenna

5 ago 2024

·

Se alojó 2 noches

Great location and service

10

Paul

24 oct 2023

·

Se alojó 1 noche

Stay here almost weekly. Location works well for me and the breakfast is great.

8

Mark

12 may 2025

·

Se alojó 6 noches

Overall a decent hotel. Cooked breakfasts were particularly nice. Delicious smoked kippers with hard boiled eggs and toast soldiers. Excellent coffee from the coffee machine. Would have liked larger portions of fruit salad and plain yogurt to be offered in breakfast buffet (was provided on request). Bed comfortable. Kettle and fridge very welcome. Room perhaps needed a little more storage space. Climbing into bath perhaps a little difficult for our height - 5 foot 6 inches. Room had air conditioning but did not need to switch it on. Early 19th century property - lifts worked but quite old. Town centre - railway station and lots of restaurants and shops within a short walk. Car park not very large but we came by train. If using taxis make sure you have a price quote for journey.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno y los platos del bistró reciben elogios frecuentes por su calidad y sabor, y a muchos les gustó el bar. Sin embargo, algunos informaron de opciones veganas o continentales limitadas, precios elevados para el desayuno, platos poco hechos y un servicio lento en horas punta.

Reseñas de huéspedes relacionadas

8

Anthony

28 sept 2025

·

Se alojó 1 noche

This was our second stay here. We booked "Half Board", and were upgraded to a better room which was very good indeed. All staff were very friendly and helpful. Our only slight concern was with our dinner main course, which seemed less good than previously. Hopefully this was "a glitch"

8

Charles

17 jul 2025

·

Se alojó 1 noche

Nice enough hotel, nice view. What bugged me was the small un exciting breakfast at £24 per person very over priced.

10

Martin

1 ene 2026

·

Se alojó 3 noches

Very nice breakfast selection , Cosy and warm bar with a good and warm feeling throughout the hotel. Very helpful staff making this an easy and good hotel to use in this area. Thank you

10

David

7 sept 2025

·

Se alojó 1 noche

Had best room in hotel with discount. Large, great park views and bath in room. Good biscuits, milk, chocolate and coffee. My fillet steak was undercooked. V disappointing. I was given a discount after it was cooked some more, but not what you want.

10

Martin

2 oct 2025

·

Se alojó 1 noche

Excellent hotel. Friendly team and service. Fabulous room. Fabulous bar and bar food. Highly recommended.

10

Adrian

12 abr 2023

·

Se alojó 2 noches

food was very good ,but service at dinner very slow the breakfast was very nice hot and order was taken by a very plesent young man

10

Emily

30 mar 2025

·

Se alojó 2 noches

Amazing place. Staff and food were tops.

8

Sara

19 sept 2025

·

Se alojó 1 noche

I couldn't fault the welcome, check in was super quick and friendly. I got lost in the hotel as there is no signage and the verbal directions were a little quiet so I couldn't hear. The rooms are named after wines and brandy which was a nice touch but made navigation trickier. Room was cosy and super comfy, it had everything that I needed. Coffee bags as opposed to instant so that was good. Nice view of a luscious green, well maintained lawn. My only issue was with breakfast, despite giving a month's notice that I required a vegan breakfast, there was no vegan sausage. I was given an extra half of defrosted avocado. The scrambled tofu arrived late (as apparently they cooked me an egg) and it was super wet and tasted slightly metallic. The oat milk curdled in the coffee. Overall a rather uninspiring breakfast and to top it off, the cleaner was vacuuming the stairs right by the bistro so constant noise. Breakfast service was being cleared whilst guests were still coming in.

10

Lynda

22 mar 2024

·

Se alojó 1 noche

Very good food options, breakfast particularly good. Superb bathroom and toiletries. Lounge areas very inviting. Shame about the weather as the gardens and nearby park looked lovely.

8

jillian

22 ago 2024

·

Se alojó 1 noche

excellent food and wine in the bar

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Mes	Precio medio
enero	132 US$
febrero	153 US$
marzo	156 US$
abril	166 US$
mayo	197 US$
junio	215 US$
julio	207 US$
agosto	205 US$
septiembre	208 US$
octubre	160 US$
noviembre	147 US$
diciembre	190 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $126	20 $182	21 $210	22 $130	23 $158	24 $278
25 $105	26 $185	27 $193	28 $185	29 $171	30 $203	31 $215

DO	LU	MA	MI	JU	VI	SA
1 $120	2 $156	3 $170	4 $172	5 $165	6 $223	7 $299
8 $137	9 $166	10 $201	11 $195	12 $196	13 $222	14 $265
15 $133	16 $162	17 $201	18 $202	19 $196	20 $213	21 $294
22 $126	23 $168	24 $210	25 $215	26 $180	27 $219	28 $299
29 $138	30 $176

Hotel Du Vin & Bistro Tunbridge Wells

Precios para Hotel Du Vin & Bistro Tunbridge Wells

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación Deluxe

Standard Double Room (Main Building or Annex Building)

Standard Double Room (Main Building or Annex Building)

Standard Double Room (Main Building or Annex Building)

Classic Room

Reseñas de los huéspedes sobre Hotel Du Vin & Bistro Tunbridge Wells

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas