Weston Hall Hotel Sure Hotel Collection by Best Western

Very nice hotel, excellent condition and nice room. Ample free parking.

Lovely front facia of the building but sadly the grounds, interior, rear of the building and staff are in serious need of renovation and refurbishment. Evening menu is poor, bar tables way too small to eat at and food overcooked. Breakfast was seriously undercooked with signage treating the guests like idiots, particularly stupid was the sign warning patrons that the fried eggs contain egg 🙄

Very professional and friendly staff. Safe parking. Breakfast good choices provided. Cooked breakfast fresh and good quality produce. Room clean and comfortable. Only issue was the radiator in the room didn’t work. Problem quickly resolved and an efficient portable radiator provided.

Arrived to ample parking and an extremely attractive manor house and setting. The welcome at reception was warm and cheerful. Our room (twin) was spacious the bathroom fine and the service was excellent. The included breakfast, maybe a little early for retired codgers like us, was very good and the staff all cheery and helpful, as were all the staff we encounted. Would definitely use this hotel again if back in that part of the country. A wedding was being held there during our stay, there is a large marquee to one side, and the garden had been decked out to look wonderful. Just to add that although there was a disco in the evening we never heard a thing in our room.

Booked for a two night stay, visiting family, have stayed at this Hotel a few times previously and have been very satisfied however on this occasion, we were given a room Number 25 above a Marquee were a Wedding was being held, the music was very loud and went on until 11.00 pm then guests still remained in the Marquee talking until past midnight, followed by staff clearing and clean the Marquee next morning. We did complain and the next day we were allocated a room change to a quieter part of the Hotel as there would be another Wedding on that day. The question is why did the Hotel not allocate these rooms above the Marquee to the Wedding Guests, asking the question when guests either booked or on arrival and not give out rooms to other guests not with the Wedding Party, this is surely not rocket science and a little trouble taken with the allocation of rooms would have saved complaints later. Apart from this problem, both rooms we stayed in were clean and spacious, the staff were very friendly and helpful especially in the changing of rooms, breakfasts were very good and staff in dining room were attentive considering that there were a lot of guests on both days. We would stop at this Hotel again but would have to ask the question as to what room we would be given if a Wedding was on, but this question should not be necessary if booking and allocation of rooms were carried out correctly and with a little consideration for guests not in the Wedding Party.

OK for a stopover but the wifi was terrible and I needed it for my work.

Easy parking, friendly and helpful receptionist, comfortable bed, good quality linens.

Nice hotel. Free care park. Quick check in was easy enough. Lots of stairs up to my room but thats the luck of the draw if you dot request otherwise. Room was clean. No issues with the WiFi anywhere in the hotel. Dinner was a reasonable price and very nice. Breakfast was included ans freshly cooked. Quick check out and then off to work. Happy days

The pluses. The staff were friendly, plenty of parking the room was clean as was the bathroom. The food quality was excellent. The room was generally quite. Although not a dog owner you couldn't tell the room had previously had dogs in it, due to no sign of doig hair, except for one thing (see the negatives). Easy to get to. The minuses. We weren't told or asked when we booked in if we were there for the Abba night or not. Our room was next to the event hall and so with the disco not ending before midnight we couldn't have settled down before then. (luckily we'd been to see a show in Leicester that evening and so didn't get back until around 11:30pm). I know there were rooms on the opposite side of the hall and it would have been good if we'd been allocated one of those. There was an odour of dog in the room, I didn't notice, my partner did. The reason for giving the hotel a poor rating is that when I got home and was looking at possibly booking the hotel again, as despite the issues we enjoyed tthe stay, I discovered that we had not been allocated the room I had booked in July last year. My booking, through Expedia, clearly states "Standard Room, 1 Double Bed, Non Smoking". I have checked everything and it all states that. We were allocated "Standard Room, 1 Double Bed, Non Smoking (Small)", which is smaller that a Standard room and should have been cheaper. In essence we were downgraded without any reason given. Perhaps the hotel was over subscribed? Not good My big

Staff were very accommodating. Rooms were nice. Bar area and restaurant were lovely.

For a double room this would have made a good size single room. Damp room running condensation on windows. Bed up against the wall one side meaning one person had to climb over to get into bed. Nowhere to put cases. Single wardrobe. Paper peeling off the walls. Dead insects on the carpet suggesting room hadn't been properly cleaned. The room and the hotel looked tired. Reception staff were very competent and helpful, but the bar staff were quite cold and indifferent to the guests. The one really positive factor about this hotel was the excellent quality of the food.

Lovely clean hotel. There were lot of functions on when I was there so food wasn't great on the evening (overcooked so dry and burned) which the staff apologised for. Breakfast was cold but was microwaved when I asked. Staff all really friendly.

Cleanliness needs to change as bathrooms and windows are old and need changing

Very professional and friendly staff. Safe parking. Breakfast good choices provided. Cooked breakfast fresh and good quality produce. Room clean and comfortable. Only issue was the radiator in the room didn’t work. Problem quickly resolved and an efficient portable radiator provided.

Quick overnight stay for a cheer competition nearby Large clean room, Very nice staff

Room clean and good value for money iron and ironing board very good

Lovely staff. Food good. Bedroom so needed updating as was faded and dated but they had done the bathroom. Musty smells abound sadly. Again staff so lovely and helpful. Thank you.

The pluses. The staff were friendly, plenty of parking the room was clean as was the bathroom. The food quality was excellent. The room was generally quite. Although not a dog owner you couldn't tell the room had previously had dogs in it, due to no sign of doig hair, except for one thing (see the negatives). Easy to get to. The minuses. We weren't told or asked when we booked in if we were there for the Abba night or not. Our room was next to the event hall and so with the disco not ending before midnight we couldn't have settled down before then. (luckily we'd been to see a show in Leicester that evening and so didn't get back until around 11:30pm). I know there were rooms on the opposite side of the hall and it would have been good if we'd been allocated one of those. There was an odour of dog in the room, I didn't notice, my partner did. The reason for giving the hotel a poor rating is that when I got home and was looking at possibly booking the hotel again, as despite the issues we enjoyed tthe stay, I discovered that we had not been allocated the room I had booked in July last year. My booking, through Expedia, clearly states "Standard Room, 1 Double Bed, Non Smoking". I have checked everything and it all states that. We were allocated "Standard Room, 1 Double Bed, Non Smoking (Small)", which is smaller that a Standard room and should have been cheaper. In essence we were downgraded without any reason given. Perhaps the hotel was over subscribed? Not good My big

Stayed one night in March for a party. Check-in was smooth. Staff quite professional. Grounds nicely kept. Communal areas are clean. Room 8 was disappointing for the money; pokey little room with dated, damaged furniture, and the double bed seemed very small. The en-suite on initial appearance was quite smart, but on closer inspection needs maintenance; the rolling door pushes away from the wall, the taps move when turning on/off, the shower controls were hard to use because the handle/grip had gone missing and been replaced with a screw. The room was tolerated for the night but couldn’t stay in it for any longer. Breakfast was adequate; self serve cereal, croissants, juice etc. You are then (slowly) served tea/coffee and your breakfast is cooked to order. Just as we were finally feeling like we were getting a little more for our money, it was short lived, as the breakfast served was over-cooked… Might as well have just been a buffet. At over £85 a night I expected much better. I thought Best Western was supposed to be a decent brand, but you get much better value and quality in a Premier Inn or Travelodge if Weston Hall is anything to go by.

Hotel looks beautiful from the outside and initial impressions are good too, with restaurant obviously just refreshed. Staff were brilliant and very helpful and welcoming. Room was clean but quite dated . Food and drink were great (we ate in the restaurant) and our daft Daisy Dog was made very welcome which was a big plus!

Room very small. Very thin walls , so hear everything. Beautiful building .

Third time I have stayed here by far the worst ,firstly price very reasonable however room was tired wallpaper peeling furniture particularly the chair tatty, the shower was a danger hazard as the temperature control did not work correctly. On the positive side the building is lovely and superb parking.

Booked for a two night stay, visiting family, have stayed at this Hotel a few times previously and have been very satisfied however on this occasion, we were given a room Number 25 above a Marquee were a Wedding was being held, the music was very loud and went on until 11.00 pm then guests still remained in the Marquee talking until past midnight, followed by staff clearing and clean the Marquee next morning. We did complain and the next day we were allocated a room change to a quieter part of the Hotel as there would be another Wedding on that day. The question is why did the Hotel not allocate these rooms above the Marquee to the Wedding Guests, asking the question when guests either booked or on arrival and not give out rooms to other guests not with the Wedding Party, this is surely not rocket science and a little trouble taken with the allocation of rooms would have saved complaints later. Apart from this problem, both rooms we stayed in were clean and spacious, the staff were very friendly and helpful especially in the changing of rooms, breakfasts were very good and staff in dining room were attentive considering that there were a lot of guests on both days. We would stop at this Hotel again but would have to ask the question as to what room we would be given if a Wedding was on, but this question should not be necessary if booking and allocation of rooms were carried out correctly and with a little consideration for guests not in the Wedding Party.

What a lovely hotel. A thoroughly enjoyable break for a weekend away. Having dinner in the lounge with a roaring fire on a very stormy autumn night was a treat. Room was massive with comfortable bed, large bathroom. Breakfast was delicious with copious amounts of delicious food. Want a treat, go on, do it.

OK for a stopover but the wifi was terrible and I needed it for my work.

The room was very small and the bed was very hard

Cosy room amenities very good Some what small room

The decore is rather dated, however the bathroom was very nice. My only other criticism would be the door has large gap therefore very noisy when people walk past not sure if that was just our room. Otherwise comfortable stay. Really liked there was enough cups/tea/coffee/milk for 3

Nice hotel. Free care park. Quick check in was easy enough. Lots of stairs up to my room but thats the luck of the draw if you dot request otherwise. Room was clean. No issues with the WiFi anywhere in the hotel. Dinner was a reasonable price and very nice. Breakfast was included ans freshly cooked. Quick check out and then off to work. Happy days

We had a nice stay and the staff are great. This is the second time we have stayed and was extremely disappointed in the breakfast quality this time. Food was dry and juices not replenished and it wasn’t even busy. The room was extremely hot too so not a pleasant experience by far.

Staff really helpful, funny and accommodating. Great place to stay

The amount of steep stairs in the hotel was difficult to manage with heavy luggage. The staff were responsive to requests and this was much appreciated!

Hotel very worn looking throughout. Room very grubby - however bathroom ok. Couldn’t order bar food when wanted to were told we had to wait 30 mins for the kitchen to catch up !!!. Wanted to order hot drink and was told the machine was being cleaned !!!! Why didn’t the clean it over night. Reception staff not very friendly or inviting. Typical Best Western hotel - poor.

Check in was smooth with all paperwork ready. Bar was clean and a good choice of beers. Unfortunately was too late for the restaurant when I arrived. Comfortable and quiet room. Goid breakfast with plenty of options. Will stay again.

Very professional and friendly staff. Safe parking. Breakfast good choices provided. Cooked breakfast fresh and good quality produce. Room clean and comfortable. Only issue was the radiator in the room didn’t work. Problem quickly resolved and an efficient portable radiator provided.

A great stay at Weston Hall. A great setting and lovely old house. Staff were super friendly. Nothing was too much trouble. Food was great. We took our dog and staff were very very helpful.

This place made me feel sad and unwanted. The general manager was excellent to us but the restaurant manager clearly didn’t want us there and neither did his staff, who was mysteriously gone as soon as dinner started. At 5pm. On Father’s Day. The Father’s Day special was expensive. The appetizers were pretty but completely flavorless. The entrees were not bad but hard to enjoy with the atmosphere. I think this is the first time in my life I’ve ever had to force myself to eat. The gardens around the building were once beautiful but clearly neglected. We found an abandoned beer glass outside with drink residue and dead maggots inside and a film of weather filth on the outside sitting on one of the garden tables out back. The mattress was actually comfortable but the room stayed hot because the air wouldn’t flow through the room.

Lovely establishment that gives that rural villa charm. The hotel had amble parking space and the room and the bathroom were spacious and clean. A set back to experience was that the initial room assigned to me had an issue with the keycard lock, and I had to walk back and forth 3 times to the front desk (which wasn't exactly close) to finally getting it resolved by assigning me a different room. The staff was overall friendly but I felt perhaps something different could be done to reduce the amount of frustration.

it’s not my first time here, we come annually for a forces mental health charity called talking2minds. Never have an issue with the room to staff always friendly and the food I’ve always found to be excellent. You certainly can’t fault the buffet style breakfast.

Nice hotel. Free care park. Quick check in was easy enough. Lots of stairs up to my room but thats the luck of the draw if you dot request otherwise. Room was clean. No issues with the WiFi anywhere in the hotel. Dinner was a reasonable price and very nice. Breakfast was included ans freshly cooked. Quick check out and then off to work. Happy days

Beautiful property. Quiet and comfortable stay

Historic Grade 2 hotel, which stands in its own grounds. We arrived slightly early and went to room, awaiting the heating to come on at 4pm. Went to very tired bar area to warm up. Staff were very friendly, and welcoming thoughtout our stay. Food excellent. Overnight room was comfortable.

Lovely setting.

Lovely hotel in a lovely location. Ideal place to stay for the event I was attending at the Coventry Building Society Arena (20 minutes away)

Arrived to ample parking and an extremely attractive manor house and setting. The welcome at reception was warm and cheerful. Our room (twin) was spacious the bathroom fine and the service was excellent. The included breakfast, maybe a little early for retired codgers like us, was very good and the staff all cheery and helpful, as were all the staff we encounted. Would definitely use this hotel again if back in that part of the country. A wedding was being held there during our stay, there is a large marquee to one side, and the garden had been decked out to look wonderful. Just to add that although there was a disco in the evening we never heard a thing in our room.

The outside of hotel is beautiful and quaint. Lovely quiet location and easy commute to Coventry. Some areas of property show their age and could do with modernising/repair. Breakfast on day two was in a refurbished dining area. Bright airy and modern. Food options were good and well stocked. Staff polite and friendly. Would stay again.

My partner and I spent 1 night at this hotel to celebrate our 2nd anniversary, we thoroughly enjoyed our stay. The place has a great atmosphere, friendly staff and food was delicious. Only problem as its very remote in a small village there isn't much to do near the hotel.

Great experience to stay in such an old place. Well maintained.

Lovely hotel and grounds!

A stunning hotel with a lot of charm and character. Quiet and peaceful. Located about out the way but staff were wonderful and friendly. Nothing was too much if you asked them for anything. A wonderful place to stop. Every meal was lovely and I would recommend the food from the stone and ivy to anyone.

Lovely clean hotel. There were lot of functions on when I was there so food wasn't great on the evening (overcooked so dry and burned) which the staff apologised for. Breakfast was cold but was microwaved when I asked. Staff all really friendly.

Lovely hotel, with lovely surroundings. Staff very welcoming and helpful. Food was very nice.

Kitchen undergoing refurbished during visit, but staff very helpful I would stay here again

A shame the kitchen was closed as in every other respect this was a first class property. Not for people who want modern bricks and concrete but outstanding for those who like atmosphere and charm. Amazing value for money Staff could not have been more helpful

The nicest cooked breakfast ive had in an hotel. Michelle was really nice and helpful. A true customer ambassador. Rooms clean and everything worked. Decor is a bit dated but the feel of the property is a step back in time.

A great stay at Weston Hall. A great setting and lovely old house. Staff were super friendly. Nothing was too much trouble. Food was great. We took our dog and staff were very very helpful.

An excellent experience with pleasant surroundings. Restaurant and breakfast both fantastic. Staff very friendly

This place made me feel sad and unwanted. The general manager was excellent to us but the restaurant manager clearly didn’t want us there and neither did his staff, who was mysteriously gone as soon as dinner started. At 5pm. On Father’s Day. The Father’s Day special was expensive. The appetizers were pretty but completely flavorless. The entrees were not bad but hard to enjoy with the atmosphere. I think this is the first time in my life I’ve ever had to force myself to eat. The gardens around the building were once beautiful but clearly neglected. We found an abandoned beer glass outside with drink residue and dead maggots inside and a film of weather filth on the outside sitting on one of the garden tables out back. The mattress was actually comfortable but the room stayed hot because the air wouldn’t flow through the room.

it’s not my first time here, we come annually for a forces mental health charity called talking2minds. Never have an issue with the room to staff always friendly and the food I’ve always found to be excellent. You certainly can’t fault the buffet style breakfast.

We had a nice stay and the staff are great. This is the second time we have stayed and was extremely disappointed in the breakfast quality this time. Food was dry and juices not replenished and it wasn’t even busy. The room was extremely hot too so not a pleasant experience by far.