Stourport Manor Hotel
81 US$
/ noche
Promedio para octubre
Precios para Stourport Manor Hotel
Selecciona fechas para ver precios y disponibilidad
81 US$
/ noche
Promedio para octubre
Precios medios mensuales
En Stourport Manor Hotel, los precios por noche son de 63 US$ de media en el mes más barato (enero) y de 89 US$ en el mes más caro (septiembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 63 US$ |
| febrero | 69 US$ |
| marzo | 77 US$ |
| abril | 77 US$ |
| mayo | 85 US$ |
| junio | 87 US$ |
| julio | 86 US$ |
| agosto | 77 US$ |
| septiembre | 89 US$ |
| octubre | 81 US$ |
| noviembre | 66 US$ |
| diciembre | 75 US$ |
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F
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oct · 81 US$
O
N
D
Más caro: septiembre (aprox. 89 US$)
Más barato: enero (aprox. 63 US$)
Acerca de esta propiedad
Apreciarás las instalaciones de ocio, que incluyen un centro de bienestar, una piscina cubierta y sauna. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, una zona de pícnic y una zona para barbacoas.
Servicios
Apreciarás las instalaciones de ocio, que incluyen un centro de bienestar, una piscina cubierta y sauna. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, una zona de pícnic y una zona para barbacoas.
Servicios empresariales
Tendrás check-out exprés, tintorería y un servicio de recepción las 24 horas a tu disposición. Las instalaciones para eventos de este hotel incluyen zona para conferencias y salas de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Cuando te apetezca almorzar o cenar solo tendrás que ir a Brasserie, el restaurante de este hotel, o incluso simplemente llamar al servicio de habitaciones con horario limitado. Apaga la sed con tu bebida favorita en el bar o lounge. El desayuno bufé, con un coste adicional, se ofrece de lunes a viernes de 07:00 a 09:00, mientras que los fines de semana el horario es de 08:00 a 10:00.
Habitaciones
Disfruta de una agradable estancia en una de las 72 habitaciones con televisión LCD. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. El cuarto de baño está provisto de ducha y bañera combinadas, artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen escritorio y cafetera y tetera, además de un servicio de limpieza disponible todos los días.
Ubicación
Stourport Manor Hotel de Stourport-on-Severn está en una zona rural y a menos de cinco minutos en coche de Danter's Treasure Island Amusement Park y Castillo de Hartlebury. Además, este hotel se encuentra a 3,9 km de Jardines y salón de té Whitlenge y a 5,2 km de Wyre Forest Leisure Centre.
Qué hay cerca
Castillo de Hartlebury(1.4 millas)
Danter's Treasure Island Amusement Park(1.5 millas)
Jardines y salón de té Whitlenge(2.5 millas)
Wyre Forest Leisure Centre(2.9 millas)
Aggborough Stadium(3.2 millas)
Club de golf Kidderminster(3.6 millas)
Bewdley Leisure Centre(3.7 millas)
Severn Valley Railway Kidderminster Station(3.9 millas)
Kidderminster Railway Museum(3.9 millas)
Museum of Carpet(4.1 millas)
Severn Valley Railway Bewdley Station(4.2 millas)
Museo Bewdley(4.4 millas)
Calle comercial de Kidderminster(4.5 millas)
Edificio histórico Harvington Hall(4.8 millas)
Club de golf Bewdley Pines(4.9 millas)
El aeropuerto más práctico para llegar a Stourport Manor Hotel se encuentra en Aeropuerto de Birmingham (BHX)(36.4 millas)
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Salones para banquetes
Ubicación
35 Hartlebury Road, Stourport-on-Severn, Inglaterra, Reino Unido
Castillo de Hartlebury (1.4 millas)
Danter's Treasure Island Amusement Park (1.5 millas)
Jardines y salón de té Whitlenge (2.5 millas)
Wyre Forest Leisure Centre (2.9 millas)
Aggborough Stadium (3.2 millas)
Club de golf Kidderminster (3.6 millas)
Opciones de habitación
2
Habitación clásica doble
1 Cama Doble
Capacidad: 2
226 ft²
CalefacciónConexión Wi-Fi (gratuita)Televisión
2
Habitación familiar
1 Cama Individual
Capacidad: 3
CalefacciónConexión Wi-Fi (gratuita)Sofá cama
2
Suite
1 Cama Doble
y 1 Sofá Cama
Capacidad: 2
430 ft²
CalefacciónConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
6
Habitación ejecutiva doble
1 Cama Doble
Capacidad: 2
205 ft²
CalefacciónConexión Wi-Fi (gratuita)Televisión
2
Habitación clásica con 2 camas individuales
2 Camas Individuales
Capacidad: 2
226 ft²
CalefacciónConexión Wi-Fi (gratuita)Cuna(s) (gratis)
2
Habitación clásica, 1 cama doble con sofá cama
1 Cama Doble
y 1 Sofá Cama
Capacidad: 2
430 ft²
CalefacciónConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
Reseñas de los huéspedes sobre Stourport Manor Hotel
7.1
Bueno
Basado en 1365 comentarios verificados
¿Quién se queda aquí?
Trabajo
15%
Pareja
44%
Familia
25%
Grupo
13%
Solo/a
2%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En cuanto al Stourport Manor Hotel, las reseñas mencionan constantemente un personal amable y estancias con una buena relación calidad-precio, pero también una sensación de anticuado, limpieza irregular y problemas de mantenimiento como duchas débiles o controles de temperatura defectuosos, además de cargos adicionales y cierres ocasionales de la piscina y las instalaciones de ocio.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Opiniones de los huéspedes
En cuanto al Stourport Manor Hotel, las reseñas mencionan constantemente un personal amable y estancias con una buena relación calidad-precio, pero también una sensación de anticuado, limpieza irregular y problemas de mantenimiento como duchas débiles o controles de temperatura defectuosos, además de cargos adicionales y cierres ocasionales de la piscina y las instalaciones de ocio.
Las opiniones sobre el desayuno y la cena son variadas: algunos elogian las opciones cocinadas, mientras que otros lo encuentran caro, limitado o afectado por el servicio lento y la falta de disponibilidad de algunos artículos. Las habitaciones varían desde espaciosas y cómodas hasta ruidosas o anticuadas, y varios huéspedes señalan áreas con olor a humedad, decoración desgastada y falta de ascensores o enchufes junto a la cama. La ubicación es conveniente para el West Midlands Safari Park y cuenta con amplio estacionamiento, pero los eventos pueden generar ruido o restringir las instalaciones. En general, espere una base asequible con instalaciones envejecidas y calidad variable.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
El acceso a la piscina y al spa a menudo conlleva un costo adicional, con horarios reducidos o cierres ocasionales; algunos huéspedes informaron sobre agua fría o problemas de mantenimiento. Varios huéspedes mencionan el estacionamiento gratuito.
Reseñas de huéspedes relacionadas
6
Jacqueline
27 may 2024
·
Se alojó 1 noche
Check in was very slow. The bar and restaurant were closed. The leisure facilities were reduced times 7-11am on both days we were there. Breakfast was adequate but choice wasn’t great - for £15 per person I would expect a better selection. There was a Beer and Music Festival on for the weekend and guests should have been made aware of this when it impacts on hotel amenities and services. The hotel should have notified hotels.com so they could advise guests.
Check in was very slow. The bar and restaurant were closed. The leisure facilities were reduced times 7-11am on both days we were there. Breakfast was adequate but choice wasn’t great - for £15 per person I would expect a better selection. There was a Beer and Music Festival on for the weekend and guests should have been made aware of this when it impacts on hotel amenities and services. The hotel should have notified hotels.com so they could advise guests.
4
Lisa
7 ago 2023
·
Se alojó 2 noches
Hotel was disappointing we booked because we wanted to use the pool which we had to pay £16 extra for 2 adults and two children. The changing rooms were dirty, the jacuzzi was broken and it just generally looked dirty and not looked after. Breakfast cost £42 the sausages were under cooked the cereal was stale, cutlery wasn’t clean. It was a expensive disappointment. There was a wedding on which was fine but we weren’t guests at the wedding but our room was in the middle of all the wedding guest so a lot of noise and disturbed sleep as the wedding party were in and out of all rooms all night.
Hotel was disappointing we booked because we wanted to use the pool which we had to pay £16 extra for 2 adults and two children. The changing rooms were dirty, the jacuzzi was broken and it just generally looked dirty and not looked after. Breakfast cost £42 the sausages were under cooked the cereal was stale, cutlery wasn’t clean. It was a expensive disappointment. There was a wedding on which was fine but we weren’t guests at the wedding but our room was in the middle of all the wedding guest so a lot of noise and disturbed sleep as the wedding party were in and out of all rooms all night.
8
Hannah
24 sept 2024
·
Se alojó 3 noches
The room was spacious and I liked the all in one wet room. The building is old so if anyone is outside or loud in the bar you hear it. The one thing to note is the pool is not free - it's 5GBP for each use, which is not quite what was advertised. There's also no lift so you have to carry all luggage upstairs.
The room was spacious and I liked the all in one wet room. The building is old so if anyone is outside or loud in the bar you hear it. The one thing to note is the pool is not free - it's 5GBP for each use, which is not quite what was advertised. There's also no lift so you have to carry all luggage upstairs.
6
paul
29 oct 2023
·
Se alojó 1 noche
Nice room and staff very pleasant and helpful, was shocked to find a charge to use the pool as not shown on hotels. Com description. Otherwise a good stay.
Nice room and staff very pleasant and helpful, was shocked to find a charge to use the pool as not shown on hotels. Com description. Otherwise a good stay.
8
Veronica
20 jul 2024
·
Se alojó 1 noche
Sprawling hotel lacking modernity. But comfortable and great staff. Excellent dinner in the Brasserie and swim in the pool, which was lovely and clean but an extra fiver which was not advertised on the website. My room was ok, but looked out over dirty linen bins at the back of the hotel.
Sprawling hotel lacking modernity. But comfortable and great staff. Excellent dinner in the Brasserie and swim in the pool, which was lovely and clean but an extra fiver which was not advertised on the website. My room was ok, but looked out over dirty linen bins at the back of the hotel.
8
Carolyn
30 may 2023
·
Se alojó 1 noche
Good sized rooms and really clean. Most of the staff were friendly and helpful. Unfortunately the first person at reception was neither of these which didn’t give a great first impression. Also it was a bit of a surprise that you had to pay to use the pool and leisure facilities as this was not made clear when booking on Hotels.com. I felt it was quite expensive, particularly for a family group
Good sized rooms and really clean. Most of the staff were friendly and helpful. Unfortunately the first person at reception was neither of these which didn’t give a great first impression. Also it was a bit of a surprise that you had to pay to use the pool and leisure facilities as this was not made clear when booking on Hotels.com. I felt it was quite expensive, particularly for a family group
2
Alison
27 mar 2025
·
Se alojó 1 noche
Worst hotel experience in a long time. No full time reception. You have to pay for gym and pool - so these are falsely advertised. Breakfast was acceptable. Staff when you could find them were helpful.
Worst hotel experience in a long time. No full time reception. You have to pay for gym and pool - so these are falsely advertised. Breakfast was acceptable. Staff when you could find them were helpful.
10
Lesley
31 dic 2025
·
Se alojó 1 noche
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
6
Paul
13 ene 2025
·
Se alojó 1 noche
This was our 5th stay at the hotel,one if the attractions is the indoor pool & spa facilities, but they now charge £5 per head per night which is not made clear on their website or when booking. The room was just to say warm, but you couldn't turn the heating up at all, it was on full. Also now looking very worn and tired, probably because of the times it has changed ownership. This will be our last stay.
This was our 5th stay at the hotel,one if the attractions is the indoor pool & spa facilities, but they now charge £5 per head per night which is not made clear on their website or when booking. The room was just to say warm, but you couldn't turn the heating up at all, it was on full. Also now looking very worn and tired, probably because of the times it has changed ownership. This will be our last stay.
8
phil
16 sept 2025
·
Se alojó 1 noche
Spa good but you have to pay extra
Spa good but you have to pay extra
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es irregular: algunas habitaciones estaban ordenadas, pero varias reseñas citan olores a humedad, baños o ropa de cama sucios y áreas de cambio de ocio sucias. También aparecen problemas de mantenimiento como paredes manchadas en algunos lugares.
Reseñas de huéspedes relacionadas
4
Lisa
7 ago 2023
·
Se alojó 2 noches
Hotel was disappointing we booked because we wanted to use the pool which we had to pay £16 extra for 2 adults and two children. The changing rooms were dirty, the jacuzzi was broken and it just generally looked dirty and not looked after. Breakfast cost £42 the sausages were under cooked the cereal was stale, cutlery wasn’t clean. It was a expensive disappointment. There was a wedding on which was fine but we weren’t guests at the wedding but our room was in the middle of all the wedding guest so a lot of noise and disturbed sleep as the wedding party were in and out of all rooms all night.
Hotel was disappointing we booked because we wanted to use the pool which we had to pay £16 extra for 2 adults and two children. The changing rooms were dirty, the jacuzzi was broken and it just generally looked dirty and not looked after. Breakfast cost £42 the sausages were under cooked the cereal was stale, cutlery wasn’t clean. It was a expensive disappointment. There was a wedding on which was fine but we weren’t guests at the wedding but our room was in the middle of all the wedding guest so a lot of noise and disturbed sleep as the wedding party were in and out of all rooms all night.
8
Jennifer
25 nov 2025
·
Se alojó 2 noches
Clean room, check in was so much better this time. With booking l.com they didn’t send reservation through last time and we made 6 phone calls and I waited over 3 hours to be able to check in.
Clean room, check in was so much better this time. With booking l.com they didn’t send reservation through last time and we made 6 phone calls and I waited over 3 hours to be able to check in.
6
Craig
8 oct 2024
·
Se alojó 1 noche
Not bad overall. The old manor looks quite imposing but the rooms were nothing to write home about. Pretty standard and quite comfy. I only had a standard room which was OK. The shower curtain in the bathroom smelt and was an unpleasant shower. Sure the premium rooms would have been better but shouldn't account for poor cleanliness
Not bad overall. The old manor looks quite imposing but the rooms were nothing to write home about. Pretty standard and quite comfy. I only had a standard room which was OK. The shower curtain in the bathroom smelt and was an unpleasant shower. Sure the premium rooms would have been better but shouldn't account for poor cleanliness
4
Dale
11 jun 2024
·
Se alojó 1 noche
Dirty sheets and bedding, however once complained I was moved.
Dirty sheets and bedding, however once complained I was moved.
6
James
28 mar 2024
·
Se alojó 2 noches
Bathroom like many previous stays smells fusty. Like it hasn’t been cleaned. The air vent is filthy. The shower had barely any power.
Bathroom like many previous stays smells fusty. Like it hasn’t been cleaned. The air vent is filthy. The shower had barely any power.
4
Arnold
31 ago 2024
·
Se alojó 1 noche
I can't lie... Definitely not a 4*... When we checked in, we were given a room where the bed had been slept in and there were used glasses everywhere - almost like a Goldilocks situation. Eventually, we were given a room that was "clean", if you ignore the several strands of hair in the bed, grimey shower and the pubes under the toilet seat. Overall, the interior is dated and not well managed. Other than cleanliness, the restaurant was closed on the day we arrived for a private function. Would have been good to know this in advance, or at least offer room service. Instead, a staff member suggested going to the festival they were hosting on the grounds, where we would have needed to pay entry. Separately, there was false advertising with the leisure facilities. On the first day, they closed 3 hours early (bank holiday, although would have been good to know in advance). The next day, we were then told we had to pay £5 per person for a day pass (this is not noted on Expedia). One lady staff member was good - very helpful on the bar. The rest of the staff were joking. I spoke to one as he was fleeing the reception desk, as I had a query about the gym fee. He said I'd need to speak to the manager and that one is on the way, then walked off. Nobody ever arrived. Overall, definitely not a 4 star experience.
I can't lie... Definitely not a 4*... When we checked in, we were given a room where the bed had been slept in and there were used glasses everywhere - almost like a Goldilocks situation. Eventually, we were given a room that was "clean", if you ignore the several strands of hair in the bed, grimey shower and the pubes under the toilet seat. Overall, the interior is dated and not well managed. Other than cleanliness, the restaurant was closed on the day we arrived for a private function. Would have been good to know this in advance, or at least offer room service. Instead, a staff member suggested going to the festival they were hosting on the grounds, where we would have needed to pay entry. Separately, there was false advertising with the leisure facilities. On the first day, they closed 3 hours early (bank holiday, although would have been good to know in advance). The next day, we were then told we had to pay £5 per person for a day pass (this is not noted on Expedia). One lady staff member was good - very helpful on the bar. The rest of the staff were joking. I spoke to one as he was fleeing the reception desk, as I had a query about the gym fee. He said I'd need to speak to the manager and that one is on the way, then walked off. Nobody ever arrived. Overall, definitely not a 4 star experience.
4
Tom
6 oct 2025
·
Se alojó 1 noche
I only stayed for the night, but hardly got any sleep. The room was not very clean, there was a dead spider on the carpet & the Bathroom smelt musty? The room was extremely cold, & there was a banging window / door from somewhere else in the building throughout the night. On top of this the TV did not work. The whole hotel is really due a refresh - lots of chipped paint & out of date decor.
I only stayed for the night, but hardly got any sleep. The room was not very clean, there was a dead spider on the carpet & the Bathroom smelt musty? The room was extremely cold, & there was a banging window / door from somewhere else in the building throughout the night. On top of this the TV did not work. The whole hotel is really due a refresh - lots of chipped paint & out of date decor.
4
Lisa
17 jul 2023
·
Se alojó 1 noche
We booked this hotel very last minute to coincide with a trip to West Midlands Safari Park. There was nothing else availabke and thought how bad can it be? Well, it was probably the worst hotel ive ever stayed in! Check-in was slow but pleasant enough. Got our key and were shown down a dark and dreery corridor which resembled a cheap motel. The reason it's dimly lit is so you cant see how terrible the carpets and corridor are. Once in the room we found a dead moth and dead spider under the window on the floor so it obviously hadnt been cleaned properly. I also removed hairs from one of the beds. To allow them time to sort this out we went to the pool (which costs £5/adult £2/child extra). The building is clearly in disrepair and smelt a bit. The pool reception doesnt make any sense, you arrive at reception, then taken through to another part to pay, then back to where you were. No sign in changing rooms for how to access pool and the floors were absolutely filthy. Pic of towels just from touching the floor whilst drying off attached. The whole business is clearly struggling and could seriously do with a visit from Alex Polizzi the Hotel Inspector as they are trying which is evident in the nice toiletries and the fact they even have the spa. We did not visit the restaurant or bar as we were put off by the rest of our experience and the place looks like it needs a complete overhaul. This should not be a 4 star hotel, I'm astounded that it is. I wouldn't recommend staying here
We booked this hotel very last minute to coincide with a trip to West Midlands Safari Park. There was nothing else availabke and thought how bad can it be? Well, it was probably the worst hotel ive ever stayed in! Check-in was slow but pleasant enough. Got our key and were shown down a dark and dreery corridor which resembled a cheap motel. The reason it's dimly lit is so you cant see how terrible the carpets and corridor are. Once in the room we found a dead moth and dead spider under the window on the floor so it obviously hadnt been cleaned properly. I also removed hairs from one of the beds. To allow them time to sort this out we went to the pool (which costs £5/adult £2/child extra). The building is clearly in disrepair and smelt a bit. The pool reception doesnt make any sense, you arrive at reception, then taken through to another part to pay, then back to where you were. No sign in changing rooms for how to access pool and the floors were absolutely filthy. Pic of towels just from touching the floor whilst drying off attached. The whole business is clearly struggling and could seriously do with a visit from Alex Polizzi the Hotel Inspector as they are trying which is evident in the nice toiletries and the fact they even have the spa. We did not visit the restaurant or bar as we were put off by the rest of our experience and the place looks like it needs a complete overhaul. This should not be a 4 star hotel, I'm astounded that it is. I wouldn't recommend staying here
10
Lesley
31 dic 2025
·
Se alojó 1 noche
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
10
Sacha
25 ago 2024
·
Se alojó 1 noche
Cleanliness was lacking, the bathroom was grotty. There was also a music event on that was very loud until late. The restaurant was shut as a result of the event. I think we should have been made aware of this at booking we would have stayed elsewhere.
Cleanliness was lacking, the bathroom was grotty. There was also a music event on that was very loud until late. The restaurant was shut as a result of the event. I think we should have been made aware of this at booking we would have stayed elsewhere.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones varían desde espaciosas y cómodas hasta anticuadas, con informes de duchas débiles, enchufes limitados junto a la cama y problemas con el control de temperatura. El ruido de los eventos u otros huéspedes afecta algunas estancias.
Reseñas de huéspedes relacionadas
4
David
31 jul 2025
·
Se alojó 1 noche
Bed was terrible, cheap and nasty. I even found myself checking for bedbugs as the room didn’t feel clean. They only gave us 1 shower towel. Shower itself didn’t feel clean, very dated and water pressure was just average. Lighting in there was terrible, was almost a blue light. No aircon in the room, we was on the ground floor to had to have the window open all night to let some air in (of what little air there was) then all we could hear was people talking on the carpark all night. Staff were very friendly upon arrival, however I don’t think this hotel is worthy of 4*. Needs a full retrofit to make it up to 2025 hotel sort of standards… power sockets at bedsides etc
Bed was terrible, cheap and nasty. I even found myself checking for bedbugs as the room didn’t feel clean. They only gave us 1 shower towel. Shower itself didn’t feel clean, very dated and water pressure was just average. Lighting in there was terrible, was almost a blue light. No aircon in the room, we was on the ground floor to had to have the window open all night to let some air in (of what little air there was) then all we could hear was people talking on the carpark all night. Staff were very friendly upon arrival, however I don’t think this hotel is worthy of 4*. Needs a full retrofit to make it up to 2025 hotel sort of standards… power sockets at bedsides etc
8
Sharon
26 ene 2025
·
Se alojó 1 noche
Comfortable stay with nice big room with full size bathroom with bath. Very good value for money
Comfortable stay with nice big room with full size bathroom with bath. Very good value for money
4
Grey
22 feb 2024
·
Se alojó 2 noches
Niggling bad points no plug sockets by the bed. Couldn't charge my phone overnite. A hook in the curtains was broken letting too much light in I didn't pay for breakfast, to expensive. A fellow guest did and says it wasn't worth the money. My main bad point. Quality of sleep was ruined by the guest in the room above pacing about very early in the morning. I understand the hotel can't control the guests actions but it seems to me some sort of noise dampening between rooms is essential, i cud hear this person walking. Shouldn't be the case.
Niggling bad points no plug sockets by the bed. Couldn't charge my phone overnite. A hook in the curtains was broken letting too much light in I didn't pay for breakfast, to expensive. A fellow guest did and says it wasn't worth the money. My main bad point. Quality of sleep was ruined by the guest in the room above pacing about very early in the morning. I understand the hotel can't control the guests actions but it seems to me some sort of noise dampening between rooms is essential, i cud hear this person walking. Shouldn't be the case.
6
Julia
2 dic 2025
·
Se alojó 1 noche
Convenient stop over but very tired and dated. Smelt damp and musty when we walked in. We didn’t stay in the Manor House but in the attached block of rooms. We didn’t eat there as only a short walk into the town where there are plenty of bars and restaurants.
Convenient stop over but very tired and dated. Smelt damp and musty when we walked in. We didn’t stay in the Manor House but in the attached block of rooms. We didn’t eat there as only a short walk into the town where there are plenty of bars and restaurants.
6
Alexander
18 dic 2022
·
Se alojó 19.343 noches
Don't trust the pictures. The images show the Manor house side of the hotel whereas if you go for a standard room you will be in the council house style annex on the side. For a four star hotel the place needs a lot of work. The handle on our bath was rusty to the point if you grabbed it you might cut your hand and the room had a few cobwebs round the place. Restaurant is seriously overpriced. £16 for sausage and mash which was tiny. I can understand why the restaurant wasn't busy. The staff were friendly though, and the price of the room was OK, so if you're looking for a quick overnight stay it's alright but I wouldn't want to stay for a long weekend.
Don't trust the pictures. The images show the Manor house side of the hotel whereas if you go for a standard room you will be in the council house style annex on the side. For a four star hotel the place needs a lot of work. The handle on our bath was rusty to the point if you grabbed it you might cut your hand and the room had a few cobwebs round the place. Restaurant is seriously overpriced. £16 for sausage and mash which was tiny. I can understand why the restaurant wasn't busy. The staff were friendly though, and the price of the room was OK, so if you're looking for a quick overnight stay it's alright but I wouldn't want to stay for a long weekend.
6
CERIAN
17 jul 2023
·
Se alojó 2 noches
Room was clean and tidy. Comfortable bed - a little high to get on to. Very quiet room which was great. Good bathroom - bath a little slippery but all in working order. Had dinner in restaurant both nights- good service and delicious food. Breakfast was disappointing - definitely not worth the price. Only one person serving on Saturday who was barely there, they ran out of bread on Saturday for toaster. Juices, water and milk needed replenishing both days - slow doing this. Hot buffet generally good but not well stocked. Sausages barely cooked. Only strawberry jam for toast on Saturday. No marmalade either day. My advice - dont pay extra for breakfast, not worth the money!
Room was clean and tidy. Comfortable bed - a little high to get on to. Very quiet room which was great. Good bathroom - bath a little slippery but all in working order. Had dinner in restaurant both nights- good service and delicious food. Breakfast was disappointing - definitely not worth the price. Only one person serving on Saturday who was barely there, they ran out of bread on Saturday for toaster. Juices, water and milk needed replenishing both days - slow doing this. Hot buffet generally good but not well stocked. Sausages barely cooked. Only strawberry jam for toast on Saturday. No marmalade either day. My advice - dont pay extra for breakfast, not worth the money!
4
Michael
30 ago 2025
·
Se alojó 4 noches
Bed was good. Didn't have what was on the menu. The rooms were VERY hot. The shower was just a dribble with no shower pressure.
Bed was good. Didn't have what was on the menu. The rooms were VERY hot. The shower was just a dribble with no shower pressure.
4
Owen
21 jul 2024
·
Se alojó 1 noche
Very tired and dated hotel. Beds very uncomfortable
Very tired and dated hotel. Beds very uncomfortable
6
Matthew
16 dic 2024
·
Se alojó 1 noche
The beds are not comfy, the rooms are tired, it needs a complete refurbishment
The beds are not comfy, the rooms are tired, it needs a complete refurbishment
6
Gary
18 ago 2024
·
Se alojó 1 noche
This hotel felt quite tired and in need of a lift. The swimming pool was an extra cost. The room was noisy from other guests.
This hotel felt quite tired and in need of a lift. The swimming pool was an extra cost. The room was noisy from other guests.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es a menudo amable y servicial, aunque el servicio puede ser lento y el hotel parece con poco personal en ocasiones. Las experiencias con la capacidad de respuesta varían según los equipos.
Reseñas de huéspedes relacionadas
4
William
19 ago 2024
·
Se alojó 1 noche
It was ok but nothing special considering its location and how good it could be. Needs some investment and definitely more staff to make it eork better. A place that size shouldn't be run with a handful of staff but then again i suppose thats the sign of the times.
It was ok but nothing special considering its location and how good it could be. Needs some investment and definitely more staff to make it eork better. A place that size shouldn't be run with a handful of staff but then again i suppose thats the sign of the times.
6
Alan
3 jul 2024
·
Se alojó 1 noche
The paint work in the room was a bit slapdash with paint smubged on doors from door frame . This gave the place a dont care feeling Special offer meal deals were offered but had to be ordered via the app which i was unable to operate and staff member shrugged his shoulders.
The paint work in the room was a bit slapdash with paint smubged on doors from door frame . This gave the place a dont care feeling Special offer meal deals were offered but had to be ordered via the app which i was unable to operate and staff member shrugged his shoulders.
10
Joseph
7 sept 2024
·
Se alojó 2 noches
My stay at Stourport Manor, although a short one, was very comfortable. Hotel facilities were exceptional. Unfortunately, due oversnoozing I didn’t get to sample their cuisine, except their full English in the mornings. It did feel they were maybe short of staff. The staff that I did interact with were very polite and helpful. Overall, no complaints whatsoever, would definitely stay again and would recommend to anyone.
My stay at Stourport Manor, although a short one, was very comfortable. Hotel facilities were exceptional. Unfortunately, due oversnoozing I didn’t get to sample their cuisine, except their full English in the mornings. It did feel they were maybe short of staff. The staff that I did interact with were very polite and helpful. Overall, no complaints whatsoever, would definitely stay again and would recommend to anyone.
10
Colin
30 oct 2024
·
Se alojó 2 noches
Stay was comfortable. Service in restaurant and at the bar was extremely good. The girls were very professional and polite.
Stay was comfortable. Service in restaurant and at the bar was extremely good. The girls were very professional and polite.
8
Geoff
16 oct 2025
·
Se alojó 1 noche
As expected, for the price. Check-in was slow, but this wasn't a problem. Another time, it could have been. Quiet room. Good breakfast
As expected, for the price. Check-in was slow, but this wasn't a problem. Another time, it could have been. Quiet room. Good breakfast
10
Daniel
12 feb 2024
·
Se alojó 1 noche
Excellent service Nice hotel. We were in old part. A little run down but acceptable. Food and bars were good. Nice walks. Was a shock seeing casualty filming ! We left our headphones. Phoned the hotel two weeks later and they sent them too us ! Excellent service.
Excellent service Nice hotel. We were in old part. A little run down but acceptable. Food and bars were good. Nice walks. Was a shock seeing casualty filming ! We left our headphones. Phoned the hotel two weeks later and they sent them too us ! Excellent service.
10
Andrew
23 oct 2023
·
Se alojó 2 noches
Great hotel, great service lovely friendly staff. Breakfast amazing.
Great hotel, great service lovely friendly staff. Breakfast amazing.
8
Peter
12 jul 2024
·
Se alojó 2 noches
Very good. Initial reception was slow but otherwise god. Room was good and comfortable.
Very good. Initial reception was slow but otherwise god. Room was good and comfortable.
10
Lesley
31 dic 2025
·
Se alojó 1 noche
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
10
Martin
6 oct 2025
·
Se alojó 1 noche
Nice location. Friendly staff. Main Reception guy was really helpful. Young lad at breakfast was polite and always had time to help. Barman was nice and polite and even gave us glass for the room.
Nice location. Friendly staff. Main Reception guy was really helpful. Young lad at breakfast was polite and always had time to help. Barman was nice and polite and even gave us glass for the room.
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Ubicación
Ubicado en terrenos tranquilos, convenientemente cerca del West Midlands Safari Park y a un paseo o corto trayecto en coche hasta el centro de la ciudad. Algunos huéspedes sintieron que estaba alejado y los eventos en el lugar pueden afectar el ambiente.
Reseñas de huéspedes relacionadas
10
Samantha
16 ago 2024
·
Se alojó 1 noche
Had a lovely stay at Stourton manor hotel . Rooms were lovely and clean , hotel has a pool which children can use up to 7pm. Only a short 10 minute drive from West Midlands Safari Park. We didn’t eat in the restaurant but breakfast was cheaper at the hotel than booking through any booking websites. £15 per person and £7 for children aged 3-15 and free for under 3s
Had a lovely stay at Stourton manor hotel . Rooms were lovely and clean , hotel has a pool which children can use up to 7pm. Only a short 10 minute drive from West Midlands Safari Park. We didn’t eat in the restaurant but breakfast was cheaper at the hotel than booking through any booking websites. £15 per person and £7 for children aged 3-15 and free for under 3s
10
Jamie
6 oct 2023
·
Se alojó 1 noche
Really enjoyable stay, so we extended. Nice old hotel in its own grounds so nice n quiet with a large car park with security cameras. The restaurant is comfortable with very reasonable prices, and the staff are very friendly and on the ball. Our waitress, Ellie, was really cheerful, professional and a local girl who found time to give some tourist guide information!
Really enjoyable stay, so we extended. Nice old hotel in its own grounds so nice n quiet with a large car park with security cameras. The restaurant is comfortable with very reasonable prices, and the staff are very friendly and on the ball. Our waitress, Ellie, was really cheerful, professional and a local girl who found time to give some tourist guide information!
6
Julia
2 dic 2025
·
Se alojó 1 noche
Convenient stop over but very tired and dated. Smelt damp and musty when we walked in. We didn’t stay in the Manor House but in the attached block of rooms. We didn’t eat there as only a short walk into the town where there are plenty of bars and restaurants.
Convenient stop over but very tired and dated. Smelt damp and musty when we walked in. We didn’t stay in the Manor House but in the attached block of rooms. We didn’t eat there as only a short walk into the town where there are plenty of bars and restaurants.
6
Alexander
18 dic 2022
·
Se alojó 19.343 noches
Don't trust the pictures. The images show the Manor house side of the hotel whereas if you go for a standard room you will be in the council house style annex on the side. For a four star hotel the place needs a lot of work. The handle on our bath was rusty to the point if you grabbed it you might cut your hand and the room had a few cobwebs round the place. Restaurant is seriously overpriced. £16 for sausage and mash which was tiny. I can understand why the restaurant wasn't busy. The staff were friendly though, and the price of the room was OK, so if you're looking for a quick overnight stay it's alright but I wouldn't want to stay for a long weekend.
Don't trust the pictures. The images show the Manor house side of the hotel whereas if you go for a standard room you will be in the council house style annex on the side. For a four star hotel the place needs a lot of work. The handle on our bath was rusty to the point if you grabbed it you might cut your hand and the room had a few cobwebs round the place. Restaurant is seriously overpriced. £16 for sausage and mash which was tiny. I can understand why the restaurant wasn't busy. The staff were friendly though, and the price of the room was OK, so if you're looking for a quick overnight stay it's alright but I wouldn't want to stay for a long weekend.
6
Natalie
3 nov 2024
·
Se alojó 1 noche
Booked this hotel as was near west midland safari park - when we arrived there was a massive firework display/ music that wasn’t mentioned on the website when booking / had to move rooms because of the noise with our 1 year old - went to use the pool the next day, was so cold - the heater had not been switched on so we could only stay in 5 - 10 minutes but was still charged full price..
Booked this hotel as was near west midland safari park - when we arrived there was a massive firework display/ music that wasn’t mentioned on the website when booking / had to move rooms because of the noise with our 1 year old - went to use the pool the next day, was so cold - the heater had not been switched on so we could only stay in 5 - 10 minutes but was still charged full price..
8
Suzan
5 feb 2023
·
Se alojó 1 noche
The staff were all excellent, doing everything to please and assist guests. The property itself was clean and has huge carpark … but the property looks tired/old fashioned in parts. Our bedroom had nice big bed but it was as hard as rock, so not too comfy. Breakfast was ok & staff very pleasant in restaurant at breakfast and dinner. No doubt hotel is battling on after covid, however I would stay again if in the area and needed a room.
The staff were all excellent, doing everything to please and assist guests. The property itself was clean and has huge carpark … but the property looks tired/old fashioned in parts. Our bedroom had nice big bed but it was as hard as rock, so not too comfy. Breakfast was ok & staff very pleasant in restaurant at breakfast and dinner. No doubt hotel is battling on after covid, however I would stay again if in the area and needed a room.
8
J
5 sept 2024
·
Se alojó 1 noche
Lovely clean room. Comfy bed. Staff lovely. Couldn't find a lift. Carpark needs repairing. But all in all a good stsy
Lovely clean room. Comfy bed. Staff lovely. Couldn't find a lift. Carpark needs repairing. But all in all a good stsy
10
Carol
19 ago 2024
·
Se alojó 2 noches
The staff were friendly and helpful. The room was satisfactory but was ratger dismal it had a small window and dark/dull furnishings woukd benefit from a update. I am elderly and had difficulty with the stairs but as they were full l coped. The food was amazing.
The staff were friendly and helpful. The room was satisfactory but was ratger dismal it had a small window and dark/dull furnishings woukd benefit from a update. I am elderly and had difficulty with the stairs but as they were full l coped. The food was amazing.
4
peter
4 nov 2024
·
Se alojó 1 noche
Tired hotel in the middle of nowhere felt like a care home
Tired hotel in the middle of nowhere felt like a care home
10
Martin
6 oct 2025
·
Se alojó 1 noche
Nice location. Friendly staff. Main Reception guy was really helpful. Young lad at breakfast was polite and always had time to help. Barman was nice and polite and even gave us glass for the room.
Nice location. Friendly staff. Main Reception guy was really helpful. Young lad at breakfast was polite and always had time to help. Barman was nice and polite and even gave us glass for the room.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La experiencia gastronómica es irregular: algunos huéspedes disfrutaron de desayunos abundantes o sabrosos, pero muchos lo encontraron caro, limitado o afectado por el servicio lento y la falta de artículos, con cierres ocasionales del restaurante durante los eventos.
Reseñas de huéspedes relacionadas
10
Michael
9 nov 2025
·
Se alojó 1 noche
Excellent breakfast
Excellent breakfast
8
Jill
13 sept 2025
·
Se alojó 1 noche
Dinner was okay but lots of things on a very limited menu not available.
Dinner was okay but lots of things on a very limited menu not available.
6
Jacqueline
27 may 2024
·
Se alojó 1 noche
Check in was very slow. The bar and restaurant were closed. The leisure facilities were reduced times 7-11am on both days we were there. Breakfast was adequate but choice wasn’t great - for £15 per person I would expect a better selection. There was a Beer and Music Festival on for the weekend and guests should have been made aware of this when it impacts on hotel amenities and services. The hotel should have notified hotels.com so they could advise guests.
Check in was very slow. The bar and restaurant were closed. The leisure facilities were reduced times 7-11am on both days we were there. Breakfast was adequate but choice wasn’t great - for £15 per person I would expect a better selection. There was a Beer and Music Festival on for the weekend and guests should have been made aware of this when it impacts on hotel amenities and services. The hotel should have notified hotels.com so they could advise guests.
8
Elizabeth
10 sept 2024
·
Se alojó 1 noche
We enjoyed our stay overall, the bed was comfortable and we were upgraded to a family room. We were very disappointed with the breakfast, cheap produce, toaster didn't work. Teapots, cups and glasses where very small. We wouldn't stay again.
We enjoyed our stay overall, the bed was comfortable and we were upgraded to a family room. We were very disappointed with the breakfast, cheap produce, toaster didn't work. Teapots, cups and glasses where very small. We wouldn't stay again.
10
Paul
11 nov 2025
·
Se alojó 1 noche
Breakfast was great, large portion sizes. Hotel was very quiet during our stay
Breakfast was great, large portion sizes. Hotel was very quiet during our stay
6
Michaela
10 sept 2023
·
Se alojó 1 noche
We had a good check in. Went to our room, which was clean and comfy. We had booked a table in the restaurant for our evening meal. I can only use the words ‘ping food’. I thought being a 4 star hotel the restaurant would have offered more! We went down for breakfast at 9.20 ( serving until 10) and were confronted with very little cooked food left! A large amount of bacon and sausage was eventually brought out but there was no sign of any eggs. My husband is GF, we notified the hotel before arrival. When we asked the young waitresses if the hash browns were GF they disappeared into the kitchen to ask and we heard no more, so the ‘ cooked breakfast’ was in complete
We had a good check in. Went to our room, which was clean and comfy. We had booked a table in the restaurant for our evening meal. I can only use the words ‘ping food’. I thought being a 4 star hotel the restaurant would have offered more! We went down for breakfast at 9.20 ( serving until 10) and were confronted with very little cooked food left! A large amount of bacon and sausage was eventually brought out but there was no sign of any eggs. My husband is GF, we notified the hotel before arrival. When we asked the young waitresses if the hash browns were GF they disappeared into the kitchen to ask and we heard no more, so the ‘ cooked breakfast’ was in complete
6
CERIAN
17 jul 2023
·
Se alojó 2 noches
Room was clean and tidy. Comfortable bed - a little high to get on to. Very quiet room which was great. Good bathroom - bath a little slippery but all in working order. Had dinner in restaurant both nights- good service and delicious food. Breakfast was disappointing - definitely not worth the price. Only one person serving on Saturday who was barely there, they ran out of bread on Saturday for toaster. Juices, water and milk needed replenishing both days - slow doing this. Hot buffet generally good but not well stocked. Sausages barely cooked. Only strawberry jam for toast on Saturday. No marmalade either day. My advice - dont pay extra for breakfast, not worth the money!
Room was clean and tidy. Comfortable bed - a little high to get on to. Very quiet room which was great. Good bathroom - bath a little slippery but all in working order. Had dinner in restaurant both nights- good service and delicious food. Breakfast was disappointing - definitely not worth the price. Only one person serving on Saturday who was barely there, they ran out of bread on Saturday for toaster. Juices, water and milk needed replenishing both days - slow doing this. Hot buffet generally good but not well stocked. Sausages barely cooked. Only strawberry jam for toast on Saturday. No marmalade either day. My advice - dont pay extra for breakfast, not worth the money!
6
Andrew
5 dic 2025
·
Se alojó 1 noche
Room was clean, hotel was well situated, breakfast was over priced for what you get at £17.50, have had fare better in a greasy spoon cafe,at a better price
Room was clean, hotel was well situated, breakfast was over priced for what you get at £17.50, have had fare better in a greasy spoon cafe,at a better price
6
Christina
18 ago 2024
·
Se alojó 1 noche
We arrived polite man on the desk , restaurant staff were very slow and all over the place , food came out , but waited for ages for cutlery , then my granddaughters fish strips had all black marks going through them , they looked awful for a child to eat , let alone an adult . Then had ice cream and again waited a time for cutlery . Just staff need to be more proactive with table service . Apart from that our stay was ok .
We arrived polite man on the desk , restaurant staff were very slow and all over the place , food came out , but waited for ages for cutlery , then my granddaughters fish strips had all black marks going through them , they looked awful for a child to eat , let alone an adult . Then had ice cream and again waited a time for cutlery . Just staff need to be more proactive with table service . Apart from that our stay was ok .
10
Lesley
31 dic 2025
·
Se alojó 1 noche
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
6
Marie
hace 3 semanas
·
Se alojó 2 noches
Hi the hotel was outdated but the receptionist was very helpful and give us locationa that we could eat out. The rooms were nice and clean. Overall the hotel needs a bit of updating inside and out but it was a nice stay for 2 nights
Hi the hotel was outdated but the receptionist was very helpful and give us locationa that we could eat out. The rooms were nice and clean. Overall the hotel needs a bit of updating inside and out but it was a nice stay for 2 nights
2
Frank
hace 4 semanas
·
Se alojó 1 noche
We booked based on the Hotels.com website. It appeared mid range catering to functions and events. On arriving after booking in earlier we started to find the unfortunate truth. Employing sufficient staff to provide customer service does not appear to be a priority to this set up. We didn't encounter a single staff member. Good job we didn't want any drinks etc. There are no lifts to the first floor so we struggled up the stairs with our bags. We had the furthest room - No 57. Every fire door on the corridors was pinned back. This one day after the Grand Burstin fire in Folkestone. The situation had barely changed when we came down for what this place laughingly call breakfast the following morning. Just one door was closed. The room was just that - a basic place to sleep. No amenities, no coffee, PG tips that was so old it had lost all its taste - and NO biscuits. Wi Fi - what Wi Fi?? The bed was enormous and as hard as a board. And toiletries - nothing. Then came breakfast! And this place charges extra for that - just like they do for various other "extras" that they can Fruit that was days old. Dried up shrivelled hot food. A drinks machine that didn't work because its waste tray was full. Utterly utterly unacceptable. We asked for a manager only to find that there wasn't one but that the same poor guy struggling in the kitchen was also the receptionist. I expect a full refund from Hotels.com and that you take the matter up with this lot and sort them out.
We booked based on the Hotels.com website. It appeared mid range catering to functions and events. On arriving after booking in earlier we started to find the unfortunate truth. Employing sufficient staff to provide customer service does not appear to be a priority to this set up. We didn't encounter a single staff member. Good job we didn't want any drinks etc. There are no lifts to the first floor so we struggled up the stairs with our bags. We had the furthest room - No 57. Every fire door on the corridors was pinned back. This one day after the Grand Burstin fire in Folkestone. The situation had barely changed when we came down for what this place laughingly call breakfast the following morning. Just one door was closed. The room was just that - a basic place to sleep. No amenities, no coffee, PG tips that was so old it had lost all its taste - and NO biscuits. Wi Fi - what Wi Fi?? The bed was enormous and as hard as a board. And toiletries - nothing. Then came breakfast! And this place charges extra for that - just like they do for various other "extras" that they can Fruit that was days old. Dried up shrivelled hot food. A drinks machine that didn't work because its waste tray was full. Utterly utterly unacceptable. We asked for a manager only to find that there wasn't one but that the same poor guy struggling in the kitchen was also the receptionist. I expect a full refund from Hotels.com and that you take the matter up with this lot and sort them out.
10
Christopher
18 sept 2026
·
Se alojó 2 noches
All great thankyou very much.
All great thankyou very much.
10
gary
8 sept 2026
·
Se alojó 2 noches
Clean room staff was very helpful and ablidging wouldn't think twice about staying here again. Very warm and friendly welcome on arrival and throughout. 💯
Clean room staff was very helpful and ablidging wouldn't think twice about staying here again. Very warm and friendly welcome on arrival and throughout. 💯
8
Julian
4 sept 2026
·
Se alojó 1 noche
Very pleasant staff at the site, support for our dog being allowed in the room was welcome.
Very pleasant staff at the site, support for our dog being allowed in the room was welcome.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Entrada
Salida
De 15:00 a 23:59
Antes de la(s) 11:00
Interesante
Políticas e información adicionales sobre esta propiedad.
Extras opcionales
Servicios adicionales de pago que puedes solicitar.
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-19: 89.66733336055756USD
- 2026-10-20: 99.45595410754395USD
- 2026-10-21: 105.6569590558548USD
- 2026-10-22: 78.42892055754089USD
- 2026-10-23: 69.00046305688477USD
- 2026-10-24: 112.43925339862061USD
- 2026-10-25: 68.26060051700593USD
- 2026-10-26: 65.29077905252838USD
- 2026-10-27: 68.24917667861939USD
- 2026-10-28: 71.3213506007309USD
- 2026-10-29: 68.70900542733764USD
- 2026-10-30: 138.20332058981325USD
- 2026-10-31: 125.83222779288482USD
- 2026-11-01: 64.34598911064148USD
- 2026-11-02: 79.23880652027893USD
- 2026-11-03: 76.48060417437745USD
- 2026-11-04: 85.55791769886017USD
- 2026-11-05: 85.08772620236206USD
- 2026-11-06: 84.46807495960236USD
- 2026-11-07: 107.85287750921631USD
- 2026-11-08: 70.49004601066589USD
- 2026-11-09: 75.0893945884552USD
- 2026-11-10: 72.57975271717072USD
- 2026-11-11: 73.64959732136536USD
- 2026-11-12: 79.86871782463074USD
- 2026-11-13: 94.62663981230163USD
- 2026-11-14: 103.63536752055359USD
- 2026-11-15: 71.4499094291954USD
- 2026-11-16: 80.17867608233642USD
- 2026-11-17: 120.68005956619263USD
- 2026-11-18: 81.23852589759063USD
- 2026-11-19: 86.01784913376618USD
- 2026-11-20: 90.24368526081848USD
- 2026-11-21: 78.06897124076843USD
- 2026-11-22: 62.291204265151976USD
- 2026-11-23: 83.55662380000305USD
- 2026-11-24: 82.58833583548737USD
- 2026-11-25: 78.83886949056244USD
- 2026-11-26: 82.4283593121643USD
- 2026-11-27: 72.99968788195038USD
- 2026-11-28: 105.2951271589737USD
- 2026-11-29: 78.19206630832672USD
- 2026-11-30: 81.40015395709992USD
- 2026-12-01: 81.73845360262298USD
- 2026-12-02: 86.76471144877625USD
- 2026-12-03: 74.92941806513214USD
- 2026-12-04: 140.49015910523988USD
- 2026-12-05: 118.91211147180177USD
- 2026-12-06: 64.24092830480576USD
- 2026-12-07: 80.33522973273467USD
- 2026-12-08: 82.46507818146515USD
- 2026-12-09: 84.6215480243683USD
- 2026-12-10: 76.87914638337708USD
- 2026-12-11: 93.19419316481782USD
- 2026-12-12: 89.52735497229767USD
- 2026-12-13: 63.16108035448838USD
- 2026-12-14: 77.11383566546631USD
- 2026-12-15: 70.92998358909989USD
- 2026-12-16: 81.01855496907807USD
- 2026-12-17: 87.66762254042817USD
- 2026-12-18: 84.84634520370483USD
- 2026-12-19: 83.68818192086792USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito y tarjetas de débito. No se aceptan pagos en efectivo.
- Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad, botiquín de primeros auxilios y barreras de seguridad en las ventanas.
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Los huéspedes que se alojen durante el periodo de Navidad deberán ponerse en contacto con el establecimiento antes de llegar para organizar las comidas, ya que el servicio de almuerzos y cenas será limitado en este periodo.
- Piscina disponible de 07:00 a 21:00.
- Se pueden alojar gratis hasta 2 niños si comparten la habitación con sus padres o tutores y no se solicitan más camas.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Algunas actividades o instalaciones pueden tener acceso limitado. Se invita a los huéspedes a ponerse en contacto con el alojamiento utilizando los datos de contacto que aparecen en la confirmación de la reserva.
- Este alojamiento permite mascotas solo en determinadas habitaciones (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Desayuno tipo bufé: 17.50 GBP por adulto y 8 GBP por menor (precio aproximado)
- Mascotas: 25 GBP por mascota, por noche
- No se cobran tasas por los animales de servicio
- El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
- Tasa por uso de la piscina: 5 GBP por persona por noche
- Tasa por uso del spa:5 GBP por día
- Cargo por uso de toallas: 2 GBP (los huéspedes también pueden traer las suyas)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Salones para banquetes
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Spa y centro de bienestar
Comidas para llevar
Desayuno en la habitación
Habitación familiar
Wheelchair Accessible (Limited)
Servicios
Salones para banquetes
Caja fuerte
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
24-Hour Front Desk
Actividades
Piscina
Jardín
Campo de golf (cercano)
Piscina cubierta
Piscina climatizada al aire libre
Pool (Indoor)
Muebles de exterior
Terraza
Fitness Center (nearby)
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito