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Sofitel Macau At Ponte 16

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Sofitel Macau At Ponte 16 - Reception

Sofitel Macau At Ponte 16 - Rum

Sofitel Macau At Ponte 16 - Rum

Sofitel Macau At Ponte 16 - Utsikt från rummet

Sofitel Macau At Ponte 16 - Reception

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From

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Om detta boende

Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du tillgång till 2 utomhuspooler, en bastu och ett fitnesscenter. Boendet har även gratis wi-fi, conciergetjänst...

Bekvämligheter

Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du tillgång till 2 utomhuspooler, en bastu och ett fitnesscenter. Boendet har även gratis wi-fi, conciergetjänster och barnpassning mot en avgift.

Företagsfaciliteter

Gäster har tillgång till bland annat gratis internet, business-service och gratis dagstidningar i lobbyn. Planerar du ett event i Macao? På detta hotell finns det event- och konferensutrymmen på upp till 670 kvadratmeter, däribland konferensrum och 4 mötesrum. Avgiftsfri parkering erbjuds på plats.

Måltider

Njut av franska köket på Prive, en av de 3 restauranger detta hotell ståtar med, eller stanna på rummet och utnyttja dess rumsservice (under begränsade tider). Du kan även hitta lättare måltider på deras kafé. Avsluta dagen med en drink på boendets bar. Frukostbuffé serveras mot en avgift på vardagar mellan 07.00 och 10.30.

Rum

Känn dig som hemma i ett av de 408 luftkonditionerade rummen med kylskåp och minibar. Gratis fast internetanslutning och wi-fi. Underhållning erbjuds i form av en 37-tums LCD-tv med satellitkanaler. Privat badrum med badkar och dusch, lyxtoalettartiklar och hårtorkar. På rummet finns telefon, värdeförvaringsskåp och skrivbord.

Läge

Sofitel Macau At Ponte 16 ligger centralt i Macao, en tio minuters bilfärd från både Cotai Strip och Venetian Macao Casino. Detta hotell med familjevänlig profil ligger 0,1 km från Almeida Ribeiro-gatan och 0,5 km från Senado Square (Senattorget).

Vad finns i närheten

Almeida Ribeiro-gatan(0.1 miles)
Gamla muromgärdade staden(0.3 miles)
S:t Dominicus kyrka(0.3 miles)
Senado Square (Senattorget)(0.4 miles)
Ruinerna efter S:t Paulus katedral(0.4 miles)
Katedralen i Macau(0.4 miles)
S:t Augustinus kyrka(0.4 miles)
Sir Robert Ho Tung-biblioteket(0.5 miles)
Macaumuseet(0.5 miles)
Fortaleza do Monte(0.5 miles)
Macao jordtempel(0.6 miles)
New Yaohan Department Store(0.6 miles)
Cineteatro Macau(0.6 miles)
Hospital Conde S. Januario(0.8 miles)
Tap Seac Multisport Pavilion(0.8 miles)
Macau (MFM-Macau Intl.)(5.7 miles)
Zhuhai (ZUH-Jinwan)(29.4 miles)
Hong Kong International Airport (HKG)(34.6 miles)

Parkering
Restaurang
Pool
Business center
Rumservice
Tur- och utflyktsdisk

Läge

Rua do Visconde Paco de Arcos, Macao centrum, Macao, Macao

Almeida Ribeiro-gatan (0.1 miles)

Gamla muromgärdade staden (0.3 miles)

S:t Dominicus kyrka (0.3 miles)

Senado Square (Senattorget) (0.4 miles)

Ruinerna efter S:t Paulus katedral (0.4 miles)

Katedralen i Macau (0.4 miles)

Mer platsinformation

Rumsalternativ

10

Svit - 1 kingsize-säng - tillgång till Club Lounge (Prestige, Privilege Benefits)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

861 ft²

Separat matplats

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

7

Lyxrum - 2 enkelsängar - utsikt mot floden

Information om rummet

2 Enkelsängar

Sovplats 2

398 ft²

Luftkonditionering

Wi-Fi (gratis)

Separat badkar och dusch

7

Superior-rum - 2 enkelsängar - utsikt mot staden

Information om rummet

2 Enkelsängar

Sovplats 2

398 ft²

Luftkonditionering

Wi-Fi (gratis)

Separat badkar och dusch

7

Lyxrum - 1 kingsize-säng - utsikt mot floden (Privilege Benefits)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

398 ft²

Luftkonditionering

Wi-Fi (gratis)

Separat badkar och dusch

9

Juniorsvit - 1 kingsize-säng (Privilege Benefits)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

775 ft²

Separat matplats

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

8

Lyxrum - 1 kingsize-säng - utsikt mot floden

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

398 ft²

Luftkonditionering

Wi-Fi (gratis)

Separat badkar och dusch

15

Rum - 1 sovrum (Mansion at Sofitel, Privilege Benefit)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

1292 ft²

Separat matplats

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

Privat pool

9

Club-rum - 2 sovrum (Mansion at Sofitel, Privilege Benefit)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

1507 ft²

Separat matplats

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

Privat pool

8

Superior-rum - 1 kingsize-säng - utsikt mot staden

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

398 ft²

Luftkonditionering

Wi-Fi (gratis)

Separat badkar och dusch

7

Superior-rum - 1 kingsize-säng - utsikt mot staden (Privilege Benefits)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

398 ft²

Luftkonditionering

Wi-Fi (gratis)

Separat badkar och dusch

Gästrecensioner för Sofitel Macau At Ponte 16

8.6

Fantastiskt

Baserat på 11 069 verifierade recensioner

Vem bor här?

Företag

7%

Par

42%

Familj

28%

Grupper

16%

Ensamresande

5%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Baserat på de senaste recensionerna hyllas Sofitel Macau At Ponte 16 för sitt gångbara läge nära Macaus historiska sevärdheter, rymliga rum med utsikt över floden eller staden, och konsekvent varm och hjälpsam service från reception, concierge och loungeteamet.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

Baserat på de senaste recensionerna hyllas Sofitel Macau At Ponte 16 för sitt gångbara läge nära Macaus historiska sevärdheter, rymliga rum med utsikt över floden eller staden, och konsekvent varm och hjälpsam service från reception, concierge och loungeteamet.

En del gäster noterar en daterad inredning och faciliteter, ibland långa köer vid incheckningen, sparsam skjutselservice och svårigheter att få tag på taxi. Rummen är generellt sett bekväma, även om några nämner dåligt vattentryck, ojämn luftkonditionering eller Wi-Fi, enstaka dåliga lukter och en del ljud. Förvänta dig en väl placerad vistelse med fokus på service och bra värde, särskilt för att utforska gamla stan.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Hotellet har en pool, bastu/spa och ett kasino, samt en populär club lounge och gratis skjutsar. Vissa områden känns daterade, utbudet i gymmet är begränsat och skjutselschemat kan vara sparsamt eller ändras.

Relaterade gästrecensioner

6

Elizabeth

9 mars 2025

·

Stannade 1 natt

Room was nice, location good, but we had booked a night in macau as part of a week trip to Hong Kong from the UK, and really disappointed to be advised on arrival the pool was closed. We had specifically booked a hotel with a pool and had we known could have chosen any of a number of other properties to meet this need (some of which were more reasonably priced).

Room was nice, location good, but we had booked a night in macau as part of a week trip to Hong Kong from the UK, and really disappointed to be advised on arrival the pool was closed. We had specifically booked a hotel with a pool and had we known could have chosen any of a number of other properties to meet this need (some of which were more reasonably priced).

8

Judy

1 juni 2024

·

Stannade 3 nätter

This is my preferred hotel whenever I visit Macau. It is conveniently located with easy access to shuttle buses to the border gate and ferry pier to Hong Kong. The only inconvenience is there’s no taxi station at front of hotel. I like the hotel location within walking distance to eateries. Hotel is nice, clean and classy. Staff is very attentive and helpful.

This is my preferred hotel whenever I visit Macau. It is conveniently located with easy access to shuttle buses to the border gate and ferry pier to Hong Kong. The only inconvenience is there’s no taxi station at front of hotel. I like the hotel location within walking distance to eateries. Hotel is nice, clean and classy. Staff is very attentive and helpful.

10

To Hong

22 aug. 2025

·

Stannade 3 nätter

Extremely present stay. We booked a room with access to their club lounge, and the lounge offered complimentary breakfast, afternoon tea set and cocktail hour with good selection of alcoholic beverages and plenty of food. We did not have to dine out in the evening at all. The service was excellent - when there weren't space for cocktail hour, they took note of our room number and then called us when tables became available. It's not a new hotel and there were signs of wear & tear, but the condition was otherwise excellent. High ceilings made the room airy.

Extremely present stay. We booked a room with access to their club lounge, and the lounge offered complimentary breakfast, afternoon tea set and cocktail hour with good selection of alcoholic beverages and plenty of food. We did not have to dine out in the evening at all. The service was excellent - when there weren't space for cocktail hour, they took note of our room number and then called us when tables became available. It's not a new hotel and there were signs of wear & tear, but the condition was otherwise excellent. High ceilings made the room airy.

10

Yu-Ming

16 feb. 2024

·

Stannade 2 nätter

整體來說住宿的環境還不錯，唯一不足的，接駁車數量太少，等待時間太長！從拱北等車等了快一個小時！

整體來說住宿的環境還不錯，唯一不足的，接駁車數量太少，等待時間太長！從拱北等車等了快一個小時！

10

Luiza

25 mars 2025

·

Stannade 1 natt

The hotel has a personal charm, situated in a very good location close to the Old city and walking distance from the new casinos. Very clean, modern love, Lanvin soap was a bonus...Excellent breakfast. Check-in was a pleasure with Alex. Thank you Alex. And the Concierge helped us with every single request we had. Shuttles to go to the bridge to cross back to HK airport was a bonus. Swimming pool and sauna a must

The hotel has a personal charm, situated in a very good location close to the Old city and walking distance from the new casinos. Very clean, modern love, Lanvin soap was a bonus...Excellent breakfast. Check-in was a pleasure with Alex. Thank you Alex. And the Concierge helped us with every single request we had. Shuttles to go to the bridge to cross back to HK airport was a bonus. Swimming pool and sauna a must

10

Hon Kong

16 sep. 2025

·

Stannade 1 natt

Everything is good except that the pool is too small for swimming.

Everything is good except that the pool is too small for swimming.

10

TAKIKO

11 sep. 2025

·

Stannade 3 nätter

眺望は、部屋にもよるがマカオタワー側は花火が見えた。エステあり、マッサージあり、カジノありコンパクトにまとまっていて過ごしやすい。

眺望は、部屋にもよるがマカオタワー側は花火が見えた。エステあり、マッサージあり、カジノありコンパクトにまとまっていて過ごしやすい。

10

Kazunori

31 aug. 2024

·

Stannade 2 nätter

一つ不満だったのがバスルーム内にドライヤーの電源がなくて嫁さんが困っていました。サウナ無料はとても嬉しく毎朝、夜と使わせてもらいました。また行きたいホテルになりました。

一つ不満だったのがバスルーム内にドライヤーの電源がなくて嫁さんが困っていました。サウナ無料はとても嬉しく毎朝、夜と使わせてもらいました。また行きたいホテルになりました。

8

Tsz Ying Tammy

2 juli 2023

·

Stannade 2 nätter

整體上都好滿意只是酒店巴士早上第一班車11:40比較晏，11:00時要退房11:40才有車交通上並不太合適不能照顧到房客的需要

整體上都好滿意只是酒店巴士早上第一班車11:40比較晏，11:00時要退房11:40才有車交通上並不太合適不能照顧到房客的需要

10

Frederico

30 okt. 2025

·

Stannade 2 nätter

Cafe da manha muito bom, com muita variedade. Externamente o predio poderia estar mais bem conservado e a academia poderia ter uma variedade maior de equipamentos

Cafe da manha muito bom, com muita variedade. Externamente o predio poderia estar mais bem conservado e a academia poderia ter uma variedade maior de equipamentos

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

De flesta recensioner beskriver hotellet och rummen som rena och väl underhållna. Ett fåtal rapporterar lukter eller unkenhet i korridorer eller vissa rum.

Relaterade gästrecensioner

10

Megawati

15 feb. 2026

·

Stannade 1 natt

Room is clean and spacious

Room is clean and spacious

8

Kenneth

13 nov. 2023

·

Stannade 1 natt

Great service. Nice buffet. Corridor decor and smell not so good.

Great service. Nice buffet. Corridor decor and smell not so good.

6

Qian Ni

24 maj 2024

·

Stannade 3 nätter

The room has a moldy smell and some parts are dusty. The floor tile outside the bathroom has a cracking sound when stepped on. Waited for 20 mins to redeem the free pork chop bun which looks miserably small and unappetizing. The location is convenient to walk to Senado Square and Ruins of St Paul and has buses to go to around.

The room has a moldy smell and some parts are dusty. The floor tile outside the bathroom has a cracking sound when stepped on. Waited for 20 mins to redeem the free pork chop bun which looks miserably small and unappetizing. The location is convenient to walk to Senado Square and Ruins of St Paul and has buses to go to around.

8

Cheong Chi

20 jan. 2026

·

Stannade 17 nätter

Spacious clean room. Good location in Macau.

Spacious clean room. Good location in Macau.

8

Kin Ming

15 dec. 2024

·

Stannade 4 nätter

入住第一天入房發現有少少味，希望改善下

入住第一天入房發現有少少味，希望改善下

10

Alex

24 juni 2024

·

Stannade 1 natt

Great location, clean and spacious rooms

Great location, clean and spacious rooms

8

Marita Laumann

26 apr. 2025

·

Stannade 1 natt

Great hotel, fantastic service and comfy beds. The only minus was the smell of mold in our room..

Great hotel, fantastic service and comfy beds. The only minus was the smell of mold in our room..

8

Lai Meng

14 nov. 2025

·

Stannade 3 nätter

Clean rooms good location

Clean rooms good location

6

Daniel

29 dec. 2025

·

Stannade 2 nätter

Staff is very helpful. Room dated and smell

Staff is very helpful. Room dated and smell

10

Tai Heng

23 maj 2024

·

Stannade 1 natt

Excellent place to stay. The room was extremely clean and smell so soothing.

Excellent place to stay. The room was extremely clean and smell so soothing.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är generellt sett rymliga och bekväma med utsikt över floden eller staden, och sviterna i Mansion kan vara mycket stora. Nackdelar som noterats inkluderar daterad inredning, dåligt vattentryck eller AC, enstaka ljud och begränsade uttag vid sängen.

Relaterade gästrecensioner

10

Phoebe

5 mars 2023

·

Stannade 2 nätter

Lounge team is super helpful and friendly. 2 bedrooms suite is big and comfortable. Love the big living room and dinning area. Bed rooms are spacious and both have jacuzzi. Highly recommend to those come with family of 4 :)

Lounge team is super helpful and friendly. 2 bedrooms suite is big and comfortable. Love the big living room and dinning area. Bed rooms are spacious and both have jacuzzi. Highly recommend to those come with family of 4 :)

6

LIKWEI VICENTE

21 nov. 2025

·

Stannade 1 natt

Not much of a complaint of the room which we’re in. It’s on a high floor (16F) with a view overlooking the city whereby the famous Lisboa Hotel was right in front. But it’s just that it’s kind of noisy day and night. Not sure was it due to construction or maintenance on the floor directly above. Since it’s just a night stay for us, so we didn’t care much. What was worth to mention here was the friendly staff at the lobby and the concierge. They’ve been assisting us for quite a bit with the public transportation as well as the local payment system, and we wanted to send our appreciation to them.

Not much of a complaint of the room which we’re in. It’s on a high floor (16F) with a view overlooking the city whereby the famous Lisboa Hotel was right in front. But it’s just that it’s kind of noisy day and night. Not sure was it due to construction or maintenance on the floor directly above. Since it’s just a night stay for us, so we didn’t care much. What was worth to mention here was the friendly staff at the lobby and the concierge. They’ve been assisting us for quite a bit with the public transportation as well as the local payment system, and we wanted to send our appreciation to them.

8

mak nim chee

12 juli 2025

·

Stannade 1 natt

Check in 速度太慢？因為電腦系統需要更新？另外，值得讚賞的是，房間內陳設舒適，清潔、景觀、員工服務質素、自助早餐等等，性價比極高。除了房間內花灑淋浴水力極度不足，跟飲水機水力相若。希望可以改善一下

Check in 速度太慢？因為電腦系統需要更新？另外，值得讚賞的是，房間內陳設舒適，清潔、景觀、員工服務質素、自助早餐等等，性價比極高。除了房間內花灑淋浴水力極度不足，跟飲水機水力相若。希望可以改善一下

10

TEA LEIM

5 jan. 2026

·

Stannade 3 nätter

객실 쾌적, 시설 좋고, 조식 맛있음. 직원들 서비스도 좋음. 복도 방음은 다소 아쉬움

객실 쾌적, 시설 좋고, 조식 맛있음. 직원들 서비스도 좋음. 복도 방음은 다소 아쉬움

10

ALVIN

29 juli 2025

·

Stannade 2 nätter

The hotel is conveniently located near the main attractions and food places in Macau. We had a great stay the Mansion. It was definitely an experience. The total size of the room, living room, toilet and karaoke room was almost 3,000 square feet or more. Service at the hotel and club lounge was great and staff were friendly. Special thanks to the frontline staff and management - Jimmy, Sam, Dawn, Doris and Doreen for the great service.

The hotel is conveniently located near the main attractions and food places in Macau. We had a great stay the Mansion. It was definitely an experience. The total size of the room, living room, toilet and karaoke room was almost 3,000 square feet or more. Service at the hotel and club lounge was great and staff were friendly. Special thanks to the frontline staff and management - Jimmy, Sam, Dawn, Doris and Doreen for the great service.

8

Yuk Ying

29 jan. 2026

·

Stannade 3 nätter

The room is very spacious with great river view. Bed is comfortabke. Breakfast is good. Hotel room rate is very reasonable. Except the water in the shower is really weak not strong enough. Sometines not warm too. Toilet flushing water is also weak too.

The room is very spacious with great river view. Bed is comfortabke. Breakfast is good. Hotel room rate is very reasonable. Except the water in the shower is really weak not strong enough. Sometines not warm too. Toilet flushing water is also weak too.

10

KA FAI

6 dec. 2025

·

Stannade 1 natt

早餐食材新鮮，房間寬敝，房間景觀開揚，能夠看到澳門內港景色，並能遠眺澳門旅遊塔。

早餐食材新鮮，房間寬敝，房間景觀開揚，能夠看到澳門內港景色，並能遠眺澳門旅遊塔。

10

Sabrina

2 apr. 2025

·

Stannade 3 nätter

It was a wonderful day. Attention to detail, a pillow menu and an upgrade to a water view room. Location is excellent and staff is very friendly and helpful.

It was a wonderful day. Attention to detail, a pillow menu and an upgrade to a water view room. Location is excellent and staff is very friendly and helpful.

4

Lai kee

9 okt. 2024

·

Stannade 1 natt

浴室水溫不夠，開5分鐘先開始有和暖水網絡設備很差很差很差房間只有一格接收，時有時無洗手間位置完全接收不到因為網絡極差，令到我一晚外遊數據12GB冇曬我的電話雲端自動upload，因為沒有網絡導致用了本身的外遊數據，未曾試過住酒店有這麼差的網絡今次住宿未能令我有下一次

浴室水溫不夠，開5分鐘先開始有和暖水網絡設備很差很差很差房間只有一格接收，時有時無洗手間位置完全接收不到因為網絡極差，令到我一晚外遊數據12GB冇曬我的電話雲端自動upload，因為沒有網絡導致用了本身的外遊數據，未曾試過住酒店有這麼差的網絡今次住宿未能令我有下一次

6

Chris

8 nov. 2025

·

Stannade 1 natt

Quite a tired hotel. Decor garish, not the usual refined look of Sofitel.

Quite a tired hotel. Decor garish, not the usual refined look of Sofitel.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Servicen lovordas ofta som vänlig, professionell och tillmötesgående, med hjälpsam concierge och ibland uppgraderingar. Vissa gäster upplevde en långsam eller komplicerad incheckning och ett fåtal fakturerings- eller uppföljningsproblem.

Relaterade gästrecensioner

10

Sung Shan, Alex

2 dec. 2024

·

Stannade 1 natt

The room was clean and the satisfaction was very good. The service attitude of the staff was friendly. However, the check-in time at the counter was a little slow and I had to wait in line.

The room was clean and the satisfaction was very good. The service attitude of the staff was friendly. However, the check-in time at the counter was a little slow and I had to wait in line.

10

Robert

1 nov. 2024

·

Stannade 2 nätter

From the moment I arrive at the Sofitel it was a wonderful experience. The ambassador Ms. Jenny, concierge Rocky and the front desk were able to discretely setup our room special for my anniversary. Completely surprising my girlfriend when we entered the room. This far exceeded my expectations. At the Renezvous bar Reine and Rose Ann kept us entertained with conversations and advice on what to while we were in Macau. Jerome and Brain helped us at the Mistral restaurant answering questions about the food and providing us with soft drinks. Between the hotel and especially the staff had made our stay one of the best experiences I have had at a hotel. I can’t recommend this place enough and looking to another visit.

From the moment I arrive at the Sofitel it was a wonderful experience. The ambassador Ms. Jenny, concierge Rocky and the front desk were able to discretely setup our room special for my anniversary. Completely surprising my girlfriend when we entered the room. This far exceeded my expectations. At the Renezvous bar Reine and Rose Ann kept us entertained with conversations and advice on what to while we were in Macau. Jerome and Brain helped us at the Mistral restaurant answering questions about the food and providing us with soft drinks. Between the hotel and especially the staff had made our stay one of the best experiences I have had at a hotel. I can’t recommend this place enough and looking to another visit.

10

Tsz Ying Yammie

11 dec. 2025

·

Stannade 2 nätter

前台女職員Carol 小姐好好👍 好好禮貌好有耐心解釋預訂客房未準備好如果想即時入住可轉其他房型如要預訂房型要稍等亦即時致電房務服務態度非常好笑容可掬慶祝周年紀念有驚喜酒店佈置好有聖誕氣氛令人開心輕鬆交通方便周邊容易搵到食肆酒店比預期中好值得再次入住

前台女職員Carol 小姐好好👍 好好禮貌好有耐心解釋預訂客房未準備好如果想即時入住可轉其他房型如要預訂房型要稍等亦即時致電房務服務態度非常好笑容可掬慶祝周年紀念有驚喜酒店佈置好有聖誕氣氛令人開心輕鬆交通方便周邊容易搵到食肆酒店比預期中好值得再次入住

4

Mohammed

19 nov. 2024

·

Stannade 1 natt

Great hotel with historical sites at walking distance BUT check your bill. The hotel charged my credit card without my authorization for a night that was already paid for when reserved through Expedia. The hotel told me that it was their error. They apologized and said that I will refunded in a week. The week went by and still no refund

Great hotel with historical sites at walking distance BUT check your bill. The hotel charged my credit card without my authorization for a night that was already paid for when reserved through Expedia. The hotel told me that it was their error. They apologized and said that I will refunded in a week. The week went by and still no refund

4

Jean-Pierre

18 nov. 2025

·

Stannade 1 natt

Long wait and complexity for the checkin process

Long wait and complexity for the checkin process

6

TOMOKO

23 nov. 2025

·

Stannade 1 natt

スタッフの方がとても親切でした。ポルトガル料理のお店を予約してくれて、道案内も外まで出て案内してくれました。人気のお店だったので、本当に助かりました。

スタッフの方がとても親切でした。ポルトガル料理のお店を予約してくれて、道案内も外まで出て案内してくれました。人気のお店だったので、本当に助かりました。

10

David

22 nov. 2025

·

Stannade 1 natt

The check-in process is smooth and easy. All of the staff are very friendly and helpful.

The check-in process is smooth and easy. All of the staff are very friendly and helpful.

10

IULIIA

25 sep. 2025

·

Stannade 6 nätter

Excellent service, I'm delighted with the Asian hospitality. The staff and management are very responsive. I'm so glad I was here during Typhoon Ragasa. A big thank you to Ms. Amelia and General Manager Vincenz Roza. Nice to meet you, and thank you for your care. Great food, clean room, and so convenient location. Quality of service is exceeding expectations.

Excellent service, I'm delighted with the Asian hospitality. The staff and management are very responsive. I'm so glad I was here during Typhoon Ragasa. A big thank you to Ms. Amelia and General Manager Vincenz Roza. Nice to meet you, and thank you for your care. Great food, clean room, and so convenient location. Quality of service is exceeding expectations.

10

Elleen

9 okt. 2024

·

Stannade 5 nätter

The location of this hotel is perfect for us, near enough to walk to the cluster of casino hotels, away from the massive crowds. We stayed during the golden week holidays, so the city is very crowded. We are most grateful to David from the concierge team. Wednesday evening we were at the taxi queue in the hotel. it ws dinner time and we waited quite a while. David told us that there's alot of traffic around the hotel, and no taxis will be able to come in, we may be better off getting one from the streets, and he will show us the way. What we didnt expect is that, not only he show us the place by the road to flag a taxi, he waited with us and tried to get a taxi for us! He gave chase when one vacant taxi drove passed us, but the driver is not taking passengers. He then give us alternatives to take the bus to Wynn hotel since there seem to be really no available taxis. He told us not only it is the golden week, there is also Andy Lau's concert happening, so the taxis are mostly at cotai area by now. He checked the arrival times of the bus, ensured that we got into the bus safely then he walked back to the hotel. This level of help that he extends to us, and we see that he gave to other guests in the hotel, is way over our expectations, he is a GEM! We will definitely stay at Sofitel when we go Macau next time.

The location of this hotel is perfect for us, near enough to walk to the cluster of casino hotels, away from the massive crowds. We stayed during the golden week holidays, so the city is very crowded. We are most grateful to David from the concierge team. Wednesday evening we were at the taxi queue in the hotel. it ws dinner time and we waited quite a while. David told us that there's alot of traffic around the hotel, and no taxis will be able to come in, we may be better off getting one from the streets, and he will show us the way. What we didnt expect is that, not only he show us the place by the road to flag a taxi, he waited with us and tried to get a taxi for us! He gave chase when one vacant taxi drove passed us, but the driver is not taking passengers. He then give us alternatives to take the bus to Wynn hotel since there seem to be really no available taxis. He told us not only it is the golden week, there is also Andy Lau's concert happening, so the taxis are mostly at cotai area by now. He checked the arrival times of the bus, ensured that we got into the bus safely then he walked back to the hotel. This level of help that he extends to us, and we see that he gave to other guests in the hotel, is way over our expectations, he is a GEM! We will definitely stay at Sofitel when we go Macau next time.

2

Jerald

23 aug. 2025

·

Stannade 1 natt

Queuing for 1.5 hours just to check in, not acceptable.

Queuing for 1.5 hours just to check in, not acceptable.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Bekvämt och gångbart läge nära Senado Square och gamla stan, med många matställen och bussförbindelser i närheten. En del tyckte att det omedelbara området var lite slitet, och taxi eller skjutsar kunde vara ojämna.

Relaterade gästrecensioner

10

Alex

10 sep. 2023

·

Stannade 1 natt

Great location and close to the tourist attractions! Great breakfast and comfortable room

Great location and close to the tourist attractions! Great breakfast and comfortable room

8

Judy

1 juni 2024

·

Stannade 3 nätter

This is my preferred hotel whenever I visit Macau. It is conveniently located with easy access to shuttle buses to the border gate and ferry pier to Hong Kong. The only inconvenience is there’s no taxi station at front of hotel. I like the hotel location within walking distance to eateries. Hotel is nice, clean and classy. Staff is very attentive and helpful.

This is my preferred hotel whenever I visit Macau. It is conveniently located with easy access to shuttle buses to the border gate and ferry pier to Hong Kong. The only inconvenience is there’s no taxi station at front of hotel. I like the hotel location within walking distance to eateries. Hotel is nice, clean and classy. Staff is very attentive and helpful.

10

Luiza

28 mars 2025

·

Stannade 1 natt

Sophisticated hotel I very close to old town! Excellent services from check in to check out. Very good breakfast and plenty of food options. Comfortable bedding. Landing was a very nice touch

Sophisticated hotel I very close to old town! Excellent services from check in to check out. Very good breakfast and plenty of food options. Comfortable bedding. Landing was a very nice touch

10

kerry

26 okt. 2025

·

Stannade 3 nätter

The location is in a more historic section of Macau with plenty of interesting side streets. Ypu just have to explore! We loved this hotel and will come back. Sure beats the mega hotels on the Cotai strip!

The location is in a more historic section of Macau with plenty of interesting side streets. Ypu just have to explore! We loved this hotel and will come back. Sure beats the mega hotels on the Cotai strip!

10

KA WAI

24 mars 2024

·

Stannade 1 natt

十分方便，公車可達

十分方便，公車可達

10

Justin, Boon Teck

12 apr. 2024

·

Stannade 3 nätter

5 star hotel within walking distance of key historical attractions of Macau peninsula. Easy access to buses and taxis.

5 star hotel within walking distance of key historical attractions of Macau peninsula. Easy access to buses and taxis.

10

Wei

19 aug. 2023

·

Stannade 1 natt

The staff are very nice and kind. From the front desk to room service. The buffet breakfast is delicious but only offers iced juice without iced water. Quite strange since no cost from my personal view. The waitress provided promptly after requested. The facilty is clean but seems out of dated. The light switches are too fancy for me to control in the mansion area and should add more usb outlets. The pool is fantastic. The surrounding areas are very convenient and lots of local foods nearby. BTW, they provided me some free food vouchers from casino but you have to register its casino membership to redeem. No any such wording in it.

The staff are very nice and kind. From the front desk to room service. The buffet breakfast is delicious but only offers iced juice without iced water. Quite strange since no cost from my personal view. The waitress provided promptly after requested. The facilty is clean but seems out of dated. The light switches are too fancy for me to control in the mansion area and should add more usb outlets. The pool is fantastic. The surrounding areas are very convenient and lots of local foods nearby. BTW, they provided me some free food vouchers from casino but you have to register its casino membership to redeem. No any such wording in it.

10

canice

29 maj 2025

·

Stannade 2 nätter

酒店舒適，地點方便，樓下有便利店和很多餐廳

酒店舒適，地點方便，樓下有便利店和很多餐廳

10

TSZ TING

20 maj 2024

·

地點優越交通方便房間整潔會再入住

地點優越交通方便房間整潔會再入住

6

Wilkie

20 feb. 2025

·

Stannade 1 natt

Hotel is a bit dated and the area around it is rather rundown.

Hotel is a bit dated and the area around it is rather rundown.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukosten får starkt beröm för kvalitet och variation, och loungens eftermiddagste och cocktailtimme uppskattas. Vissa tyckte att middagsbuffén eller rumsservicen var undermålig, och utbudet kan vara begränsat ibland.

Relaterade gästrecensioner

10

MAURO CESAR

5 jan. 2026

·

Stannade 3 nätter

Ótima hospedagem!!! Excelente atendimento. Quarto confortável e limpo. Café da manhã maravilhoso. O hotel é muito bonito.

Ótima hospedagem!!! Excelente atendimento. Quarto confortável e limpo. Café da manhã maravilhoso. O hotel é muito bonito.

10

Disney

18 juli 2025

·

Stannade 1 natt

ブッフェが美味しい

ブッフェが美味しい

10

Peeranant

14 maj 2023

·

Stannade 1 natt

The hotel located in great location, just about 6-10min walk to senado square and st. Paul. The room is spacious and clean. The bed and pillow are so great!! Breakfast is yummy. Love it will come back here again

The hotel located in great location, just about 6-10min walk to senado square and st. Paul. The room is spacious and clean. The bed and pillow are so great!! Breakfast is yummy. Love it will come back here again

10

Tinglan

30 jan. 2026

·

Stannade 3 nätter

Special thanks to Zera’s support ( not sure if this us how her name is spelled). She made the check-in process extremely smooth and her assistant with the transportation was more than helpful for us at the time! I enjoyed the afternoon tea also.

Special thanks to Zera’s support ( not sure if this us how her name is spelled). She made the check-in process extremely smooth and her assistant with the transportation was more than helpful for us at the time! I enjoyed the afternoon tea also.

10

Eileen

26 sep. 2025

·

Stannade 2 nätter

Was there during the typhoon, but their buffet variety of food is quite limited.

Was there during the typhoon, but their buffet variety of food is quite limited.

8

Barry

28 mars 2024

·

Stannade 3 nätter

All in all a good hotel. I cannot fault the staff at all, very helpful and friendly. My only complaint is about the quality of food on offer. I had room service twice and both times if was not good. I had a look at dinner buffet as well and it didn’t look great or lots of fresh stuff coming out, so I gave it a pass. Perhaps the other restaurants were of a better standard. Nothing wrong with way room service was served or presented, but it was just poor quality of food and the way it was cooked.

All in all a good hotel. I cannot fault the staff at all, very helpful and friendly. My only complaint is about the quality of food on offer. I had room service twice and both times if was not good. I had a look at dinner buffet as well and it didn’t look great or lots of fresh stuff coming out, so I gave it a pass. Perhaps the other restaurants were of a better standard. Nothing wrong with way room service was served or presented, but it was just poor quality of food and the way it was cooked.

6

yunshan

29 juni 2024

·

Stannade 2 nätter

The dinner Buffet was pretty bad, not worth the price.

The dinner Buffet was pretty bad, not worth the price.

8

Carole

13 maj 2025

·

Stannade 1 natt

The hotel looks stunning as you approach it, and the staff were most helpful and kind. However, the room left a couple of things to be desired. I didn't arrive till almost 9pm, and though the club room upstairs was supposed to have food, it had only a little fruit. Also the staff member must have been new and did not know how to cut an apple to serve it.

The hotel looks stunning as you approach it, and the staff were most helpful and kind. However, the room left a couple of things to be desired. I didn't arrive till almost 9pm, and though the club room upstairs was supposed to have food, it had only a little fruit. Also the staff member must have been new and did not know how to cut an apple to serve it.

10

Kyoko

12 maj 2025

·

Stannade 5 nätter

世界遺産巡りには、とてもよいと思いますクラブラウンジが、大変良かったです

世界遺産巡りには、とてもよいと思いますクラブラウンジが、大変良かったです

10

Victor

12 nov. 2025

·

Stannade 2 nätter

Excellent breakfast and good location. Helpful personell.

Excellent breakfast and good location. Helpful personell.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

10

Anh Nhi

24 juli 2026

·

Stannade 2 nätter

Stora och rena rum. Läget är bra för att utforska Macau. Trevlig personal, bra gym och spa.

Stora och rena rum. Läget är bra för att utforska Macau. Trevlig personal, bra gym och spa.

8

Shiu Wun Bella

för 2 veckor sedan

·

Stannade 2 nätter

不習慣房內沒有瓶裝水；房內茶包沒有鐵觀音，但香片非常不錯。房內一個信封也找不到，也找不到電風筒。其他一般啦，花洒水夠力及夠熱，去水夠快，水沒溢出淋浴間。

不習慣房內沒有瓶裝水；房內茶包沒有鐵觀音，但香片非常不錯。房內一個信封也找不到，也找不到電風筒。其他一般啦，花洒水夠力及夠熱，去水夠快，水沒溢出淋浴間。

8

Chi Yeung

för 2 veckor sedan

·

Stannade 2 nätter

免費提升客房為河岸景觀房間，給旅客良好、特別的禮遇。

免費提升客房為河岸景觀房間，給旅客良好、特別的禮遇。

10

CHI KAN

för 4 veckor sedan

·

Stannade 1 natt

交通方便，去大三巴只需步行 15 分鐘，附近巴士站可搭乘巴士去各大熱門地點。房間整潔，早餐種類也相當豐富。

交通方便，去大三巴只需步行 15 分鐘，附近巴士站可搭乘巴士去各大熱門地點。房間整潔，早餐種類也相當豐富。

8

Lai Fong

19 aug. 2026

·

Stannade 1 natt

Wi-Fi形同虛設，完全上不了網！

Wi-Fi形同虛設，完全上不了網！

Boendets policy

Instruktioner för incheckning

Allt du behöver veta för en smidig incheckning.

Incheckning

Checka ut

Från 15:00 till 23:59

Innan 11:00

Bra att veta

Ytterligare regler och information om denna fastighet.

Tillval

Ytterligare betalda tjänster du kan efterfråga.

Undrar du något?

Omedelbara AI-svar är baserade på hotellinformation

Priser för kommande datum

september 2026

sö	må	ti	on	to	fr	lö
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $106	21 $76	22 $76	23 $76	24 $69	25 $134	26 $168
27 $80	28 $76	29 $77	30 $71

oktober 2026

Billigare

Dyrare

Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.

Priser i USD för 2 gäster uppdateras dagligen.

Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg. Engångsartiklar såsom tandborste, kam, loofah, rakhyvel, nagelfil och skoborste finns tillgängliga på begäran. Enligt Macaos lag nr 16/2021 måste besökare uppvisa kortet för inkommande passagerare som utfärdats i immigrationskontrollen. Om kortet inte kunde uppvisas får gästerna inte stanna.

Incheckning måste göras av någon som är minst 18 år.

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Namnet på kreditkortet som används vid incheckning för att betala för oförutsedda utgifter måste vara detsamma som huvudnamnet på rumsbokningen.
Boendet accepterar kreditkort och kontanter.
Kontantfria transaktioner erbjuds
En del av vattnet återvinns genom ett återvinningssystem för gråvatten.
På detta boende finns bland annat följande säkerhetsdetaljer: kolmonoxiddetektor, brandsläckare, rökdetektor, säkerhetssystem, förbandslåda och fönstergaller.
Boendet bekräftar att man följer de riktlinjer för rengöring och desinficering som utfärdats av ALLSAFE (Accor Hotels).
Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.

Förhandsbokningar krävs för massage och spabehandlingar. Bokningar kan göras genom att kontakta detta hotell innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
Ett barn, 11 år eller yngre, bor gratis i förälders eller vårdnadshavares rum om inga extrasängar används.
Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
En del anläggningar kan ha begränsad tillgänglighet. Gäster kan kontakta receptionen för mer information med hjälp av kontaktinformationen i bokningsbekräftelsen.
Djur och assistanshundar är ej tillåtna.
Bil behövs för transport till och från detta boende.
Höjdbegränsning gäller för parkering.
Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.

Avgift för frukostbuffé: MOP 185 för vuxna och MOP 98 för barn
Avgift för extrasäng: MOP 300.0 per natt

Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.