Comfort Suites Plano - Dallas North

Funcionários atenciosos, quarto dois dias sem limpar e sem água na pia.

Preço

It was a good overall experience

Not hot and I didn’t get my deposit back

Staff was extremely rude and very un accommodating. The water temperature would go cold fast and the water pressure was nothing. Our room phone did not work either. I asked to moved and staff refused too. He had maintenance in our room working on water temperature. He also wanted maintenance to work on phone while we were gone but I refused. I went downstairs to ask for towels & same staff member gave me a trash bag & told me, did not ask me to bring dirty towels to him before giving me new towels. Carpet was damp so could not walk barefoot. Also there was a bug we found on one of the beds but again staff refused to move us. Will not stay here again. He was not wearing name tag so do not know his name. Same staff guy for all incidents I’m reporting. Also when I checked out “Arjun” asked how my stay was & I told him “terrible”. He said “okay.”