Grupotel Gran Vista & Spa
US$91
/ night
Avg. for November
Prices for Grupotel Gran Vista & Spa
Select dates to see prices and availability
US$91
/ night
Avg. for November
Monthly average prices
Nightly prices at Grupotel Gran Vista & Spa average US$71 in the cheapest month (February) and US$776 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| February | US$71 |
| March | US$84 |
| April | US$106 |
| May | US$192 |
| June | US$573 |
| July | US$738 |
| August | US$776 |
| September | US$415 |
| October | US$115 |
| November | US$91 |
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Nov · US$91
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Most expensive: August (~US$776)
Cheapest: February (~US$71)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 3 outdoor swimming pools and a health club. This hotel also featu...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 3 outdoor swimming pools and a health club. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Santa Margalida? This hotel has 592 square feet (55 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Dining
Satisfy your appetite with international cuisine at Restaurante, arestaurant where you can take in the garden view and dine alfresco. Snacks are also available at the 2 coffee shops/cafes. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 338 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Location
When you stay at Grupotel Gran Vista & SPA in Santa Margalida, you'll be on the boardwalk/promenade, within a 15-minute drive of Playa de Muro and Alcúdia Port. This spa hotel is 5.1 mi (8.3 km) from Alcúdia Beach and 14.2 mi (22.8 km) from Pollensa Port.
What's nearby
Playa de Can Picafort(0.4 Miles)
Es Comú(0.6 Miles)
Es Figueral de Son Real(0.9 Miles)
Playa de Son Bauló(1.5 Miles)
Karting Can Picafort(1.5 Miles)
Playa de Muro(2 Miles)
Illot dels Porros(2.6 Miles)
Necròpolis de Son Real(2.6 Miles)
Arenal d’en Casat(3 Miles)
Finca Pública de Son Real(2.9 Miles)
Albufera Natural Park(3.5 Miles)
Punta Llarga de Son Real(4.3 Miles)
Platja dels Francesos(4.4 Miles)
Alcúdia Beach(5.1 Miles)
Ses Escorxes(6.1 Miles)
The preferred airport for Grupotel Gran Vista & SPA is Palma de Mallorca Airport (PMI)(38.2 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Tour desk
Location
Ctra. Artá Pto. Alcudia Km 21.500, Can Picafort, Santa Margalida, Balearic Islands, Spain
Playa de Can Picafort (0.4 Miles)
Es Comú (0.6 Miles)
Es Figueral de Son Real (0.9 Miles)
Playa de Son Bauló (1.5 Miles)
Karting Can Picafort (1.5 Miles)
Playa de Muro (2 Miles)
Room options
4
Single Room
Room details
1 Double Bed
161 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
5
Double Room, Balcony
Room details
2 Single Beds
Sleeps 2
215 ft²
BalconyBalcony or TerraceAir ConditioningHeatingWi-Fi (Free)
5
Premium Double Room, Balcony, Ocean View
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 2
215 ft²
BalconyBalcony or TerraceAir ConditioningHeatingWi-Fi (Free)
6
Apartment, 1 Bedroom, Balcony
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 2
538 ft²
BalconyBalcony or TerraceAir ConditioningHeatingWi-Fi (Free)
Guest reviews of Grupotel Gran Vista & Spa
8.6
Fabulous
Based on 1,686 verified reviews
Who stays here?
Business
0%
Couple
47%
Family
42%
Group
7%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Grupotel Gran Vista & Spa, guests praise the many family friendly facilities, cleanliness, and a convenient location near the beach and restaurants, while noting occasional noise, dated areas, and maintenance problems in parts of the spa and gym.
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What guests think
At Grupotel Gran Vista & Spa, guests praise the many family friendly facilities, cleanliness, and a convenient location near the beach and restaurants, while noting occasional noise, dated areas, and maintenance problems in parts of the spa and gym.
Staff are widely described as friendly and helpful, and breakfast and buffet options get frequent praise for variety. Some guests report poor soundproofing, hard twin beds pushed together, occasional air conditioning issues, and less appealing views, plus extra charges for items like in room safes or dinner drinks. Overall, expect a lively, family oriented resort experience.
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AI-generated summary based on recent guest reviews
Facilities
The hotel offers many facilities including multiple outdoor and indoor pools, a spa (often complimentary), a rooftop bar with views, children’s activities, bike rental, and on-site parking. Several reviews note maintenance issues in the spa and gym and cold pool water or early closing times.
Related guest reviews
10
Florence
11 May 2025
·
Stayed 4 nights
Magnifique hôtel spa piscine intérieure extérieur rien à dires
Magnifique hôtel spa piscine intérieure extérieur rien à dires
10
Myriam
24 Aug 2024
·
Stayed 10 nights
Très bel hôtel bien desservi et idéalement situé. Les chambres sont fonctionnelles et assez spacieuses. Les lits et le ménage sont faits tous les jours, remplacement des serviettes également tous les jours. Mise à disposition gratuitement de serviettes de piscine / plage, avec possibilité de les changer 3 fois par semaine. Le petit déj est copieux, il y en a pour tous les goûts (sucré/salé) ! Rooftop sur le toit excellent ! Le seul bémol pour le manque de personnel parlant français, tout est principalement en allemand ! Mais nous avons passé un excellent séjour au sein de cet établissement. Je recommande.
Très bel hôtel bien desservi et idéalement situé. Les chambres sont fonctionnelles et assez spacieuses. Les lits et le ménage sont faits tous les jours, remplacement des serviettes également tous les jours. Mise à disposition gratuitement de serviettes de piscine / plage, avec possibilité de les changer 3 fois par semaine. Le petit déj est copieux, il y en a pour tous les goûts (sucré/salé) ! Rooftop sur le toit excellent ! Le seul bémol pour le manque de personnel parlant français, tout est principalement en allemand ! Mais nous avons passé un excellent séjour au sein de cet établissement. Je recommande.
8
Liza-Janine
8 Sept 2024
·
Stayed 7 nights
An sich ein gutes Familienresorthotel, welche jeden Abend eine gute Unterhaltung für groß und klein anbieten. Die Anlage ist etwas in die Jahre gekommen, das sieht man auch u.a.an den Liegen, den Spabereich oder am Fitnessraum. Essen war soweit gut, etwas ausbaufähig was die vegetarischen/veganen Speisen angeht. Der Service der Mitarbeiter war stets super, alle freundlich und höflich!
An sich ein gutes Familienresorthotel, welche jeden Abend eine gute Unterhaltung für groß und klein anbieten. Die Anlage ist etwas in die Jahre gekommen, das sieht man auch u.a.an den Liegen, den Spabereich oder am Fitnessraum. Essen war soweit gut, etwas ausbaufähig was die vegetarischen/veganen Speisen angeht. Der Service der Mitarbeiter war stets super, alle freundlich und höflich!
10
Georgie
23 Feb 2026
·
Stayed 4 nights
Great value with lots of facilities, including complimentary access to the spa, bike rental & storage, good breakfast. Bed uncomfortable though.
Great value with lots of facilities, including complimentary access to the spa, bike rental & storage, good breakfast. Bed uncomfortable though.
10
Pete
11 Apr 2025
·
Massage was excellent, spa and indoor pool great for time of year (Apr), lovely staff and great hotel, will be going back! (Mini bar is available on request not automatic fyi lol)
Massage was excellent, spa and indoor pool great for time of year (Apr), lovely staff and great hotel, will be going back! (Mini bar is available on request not automatic fyi lol)
6
Steven
1 Sept 2025
·
Stayed 4 nights
Good was good . Staff were lovely. Hotel was clean. Several bits of Gym equipment and most of the spa were faulty. The sauna worked , but the door to it didn’t. The ice cave was not cold . The steam room was just warm ….
Good was good . Staff were lovely. Hotel was clean. Several bits of Gym equipment and most of the spa were faulty. The sauna worked , but the door to it didn’t. The ice cave was not cold . The steam room was just warm ….
10
Seonghun
14 May 2025
·
Stayed 3 nights
In a great location, with a lot to offer (yoga class etc), nice multiple outside/indoor pools, nice parking lot and more. All this with a super reasonable price. Definitely will visit again!
In a great location, with a lot to offer (yoga class etc), nice multiple outside/indoor pools, nice parking lot and more. All this with a super reasonable price. Definitely will visit again!
10
Louise
1 Aug 2025
·
Stayed 8 nights
This is a lovely hotel, ideally situated near the shops and restaurants of Can Picafort. Breakfast options are varied and good quality. The pools are great, with plenty of sunbeds available and sloping steps which are ideal for those who struggle with ladders. The hotel is very clean and the staff are friendly and helpful. I would recommend trying the rooftop bar, we saw some beautiful sunsets there and the views of the surrounding area are magnificent.
This is a lovely hotel, ideally situated near the shops and restaurants of Can Picafort. Breakfast options are varied and good quality. The pools are great, with plenty of sunbeds available and sloping steps which are ideal for those who struggle with ladders. The hotel is very clean and the staff are friendly and helpful. I would recommend trying the rooftop bar, we saw some beautiful sunsets there and the views of the surrounding area are magnificent.
8
Laura
6 Jun 2025
·
Stayed 3 nights
Très bel hotel même si le spa a besoin de reparations. Il est très bien placé et le personnel est agréable
Très bel hotel même si le spa a besoin de reparations. Il est très bien placé et le personnel est agréable
10
Miren Itxaso Muñoz
2 Aug 2025
·
Stayed 7 nights
Animacion muy justita. Piscinas, gym y spa un poco descuidado. Personal muy atento.
Animacion muy justita. Piscinas, gym y spa un poco descuidado. Personal muy atento.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests find the property very clean, with spotless bathrooms and well kept common areas. However, several reports mention lapses such as less thorough room cleaning, a dirty pool at times, and rare pest issues.
Related guest reviews
10
Ioannis
1 Jun 2025
·
Stayed 4 nights
Staff were very welcoming and professional. I liked the choice of food for breakfast and the overall atmosphere. The bathrooms were spotless and the size of the room very decent. I would add some usb sockets and a trash bin in the sleeping area of the room.
Staff were very welcoming and professional. I liked the choice of food for breakfast and the overall atmosphere. The bathrooms were spotless and the size of the room very decent. I would add some usb sockets and a trash bin in the sleeping area of the room.
6
Stephan
20 Jul 2023
·
Stayed 9 nights
Schon öfters hier gewesen aber dieses Jahr wohl das letzte Mal. Für diesen hohen Preis darf man so ein Zimmer nicht anbieten. Maximal als Econemy Zimmer. Aussicht siehe Foto. Schöne Anlage aber der Pool war nicht sauber. Das war die letzten Jahre besser. Kinderabendprogramm lieblos.
Schon öfters hier gewesen aber dieses Jahr wohl das letzte Mal. Für diesen hohen Preis darf man so ein Zimmer nicht anbieten. Maximal als Econemy Zimmer. Aussicht siehe Foto. Schöne Anlage aber der Pool war nicht sauber. Das war die letzten Jahre besser. Kinderabendprogramm lieblos.
6
Tone
30 Jul 2023
·
Stayed 7 nights
We stayed here for one week in June with one adult and two children. Unfortunately, the room was not very clean when we arrived, especially the bathroom and the kitchen. Twice during our stay, we had to complain about a significant number of ants in the apartment. However, the worst part was waking up one night to find a mouse in the bed and several more on the floor. We had to insist on getting a new room immediately, and to our dismay, we did not receive any compensation for this dreadful experience. On the positive side, the pool was nice, and the food was quite good. However, overall, the service provided should have been much better, considering the issues we faced during our stay.
We stayed here for one week in June with one adult and two children. Unfortunately, the room was not very clean when we arrived, especially the bathroom and the kitchen. Twice during our stay, we had to complain about a significant number of ants in the apartment. However, the worst part was waking up one night to find a mouse in the bed and several more on the floor. We had to insist on getting a new room immediately, and to our dismay, we did not receive any compensation for this dreadful experience. On the positive side, the pool was nice, and the food was quite good. However, overall, the service provided should have been much better, considering the issues we faced during our stay.
6
Abdullah
17 Jul 2023
·
Die Anlage an sich ist schön gemacht und hat eine super Lage. Aber leider hatte ich von meinem Balkon einen Ausblick auf Müllsäcke die zu einem Berg aufgebaut waren und sonstigen Müll. Waschbecken Abfluss schmutzig, sah nach Urinstein aus und konnte definitiv sauber gemacht werden. Schimmel in der Duschkabine. Da ich spät angereist war, bin ich am nächsten Morgen zu Rezeption und habe um einen Zimmerwechsel geben, es hieß sie sind voll ausgebucht und ich werde auf einen Warteliste gesetzt. Am nächsten Morgen bin ich nochmal zur Rezeption und gefragt erst hieß es es ist nichts frei dann hatten sie doch was aber wollten 20€ Gebühr für den Zimmerwechsel berechnen. Es ist eine Unverschämtheit da das Zimmer erstens nicht günstig war zudem Blick auf die Müllberge und schmutziges Bad. Man kann nicht immer ein Meerblick oder Poolblick Zimmer erwarten das ist mir schon klar aber auf Müllberge muss ich im Urlaub auch nicht schauen müssen und das bei über 100€ pro Nacht für das Zimmer und zudem sehr schlecht gereinigtes Bad. Bilder können gerne eingereicht werden. Sehr schlechter Service und die hören einen an der Rezeption nicht mal ordentlich zu bzw. unterbrechen einen einfach. Das ist Respektlos.
Die Anlage an sich ist schön gemacht und hat eine super Lage. Aber leider hatte ich von meinem Balkon einen Ausblick auf Müllsäcke die zu einem Berg aufgebaut waren und sonstigen Müll. Waschbecken Abfluss schmutzig, sah nach Urinstein aus und konnte definitiv sauber gemacht werden. Schimmel in der Duschkabine. Da ich spät angereist war, bin ich am nächsten Morgen zu Rezeption und habe um einen Zimmerwechsel geben, es hieß sie sind voll ausgebucht und ich werde auf einen Warteliste gesetzt. Am nächsten Morgen bin ich nochmal zur Rezeption und gefragt erst hieß es es ist nichts frei dann hatten sie doch was aber wollten 20€ Gebühr für den Zimmerwechsel berechnen. Es ist eine Unverschämtheit da das Zimmer erstens nicht günstig war zudem Blick auf die Müllberge und schmutziges Bad. Man kann nicht immer ein Meerblick oder Poolblick Zimmer erwarten das ist mir schon klar aber auf Müllberge muss ich im Urlaub auch nicht schauen müssen und das bei über 100€ pro Nacht für das Zimmer und zudem sehr schlecht gereinigtes Bad. Bilder können gerne eingereicht werden. Sehr schlechter Service und die hören einen an der Rezeption nicht mal ordentlich zu bzw. unterbrechen einen einfach. Das ist Respektlos.
6
Nina
30 Aug 2024
·
Stayed 6 nights
Great breakfast. Rooms small but modern. Single beds only, not ideal, pillows were awful. Room floor was not very clean on arrival. Roof top bar is stunning, a must see! Good location, great transport links for much of the island. But for me the pool & sunbathing areas were a real let down, in urgent need to refurbishment, but based on what we paid we cant complain too much. Nice time was had, but all in all due to the run down pool areas we spent most of our days at the beach or another hotel pool.
Great breakfast. Rooms small but modern. Single beds only, not ideal, pillows were awful. Room floor was not very clean on arrival. Roof top bar is stunning, a must see! Good location, great transport links for much of the island. But for me the pool & sunbathing areas were a real let down, in urgent need to refurbishment, but based on what we paid we cant complain too much. Nice time was had, but all in all due to the run down pool areas we spent most of our days at the beach or another hotel pool.
8
Elizabeth Anne
11 Oct 2025
·
Stayed 9 nights
Had a wonderful stay! The staff were excellent, with special mention for Libby, Daniela, Fran and Juan-Jose. The hotel is spotlessly clean, comfortable and ideally situated close to local restaurants, bars and the beach. That said we enjoyed the hotel’s bars and dining facilities too. The quality of the fresh food was good and seemed to cover all dietary choices. The Saloon Bar did feel like a crèche in the evening with children racing around despite the child related activities (ages 3 - 6) ending at 2100. Fortunately the SkyBar tended to be more adult orientated. Very enjoyable stay, thank you!
Had a wonderful stay! The staff were excellent, with special mention for Libby, Daniela, Fran and Juan-Jose. The hotel is spotlessly clean, comfortable and ideally situated close to local restaurants, bars and the beach. That said we enjoyed the hotel’s bars and dining facilities too. The quality of the fresh food was good and seemed to cover all dietary choices. The Saloon Bar did feel like a crèche in the evening with children racing around despite the child related activities (ages 3 - 6) ending at 2100. Fortunately the SkyBar tended to be more adult orientated. Very enjoyable stay, thank you!
6
Frank
18 Jul 2023
·
Stayed 4 nights
Bei uns waren wir so oft die Liegeb den halben Tag besetzt ohne das sie benutzt wurden. Diesem Problem muss das Hotel entgegenwirken. Nicht im Ansatz hat man sich darum gekümmert. Des Weiteren waren einige Tische beim Essen reserviert und stellte ein ähnliches Problem wie mit den Liegen da. Nach Beginn der Essenszeit waren Gäste oftmals erst nach über einer Stunde am reservierten Tisch. Hotel schien überfüllt zu sein. Sauberkeit des Hotels war gut. Speisen waren auch in Ordnung bis gut. Parkmöglichkeiten kostenlos. Alles in allem nur durchschnittlich. Schade
Bei uns waren wir so oft die Liegeb den halben Tag besetzt ohne das sie benutzt wurden. Diesem Problem muss das Hotel entgegenwirken. Nicht im Ansatz hat man sich darum gekümmert. Des Weiteren waren einige Tische beim Essen reserviert und stellte ein ähnliches Problem wie mit den Liegen da. Nach Beginn der Essenszeit waren Gäste oftmals erst nach über einer Stunde am reservierten Tisch. Hotel schien überfüllt zu sein. Sauberkeit des Hotels war gut. Speisen waren auch in Ordnung bis gut. Parkmöglichkeiten kostenlos. Alles in allem nur durchschnittlich. Schade
10
Louise
1 Aug 2025
·
Stayed 8 nights
This is a lovely hotel, ideally situated near the shops and restaurants of Can Picafort. Breakfast options are varied and good quality. The pools are great, with plenty of sunbeds available and sloping steps which are ideal for those who struggle with ladders. The hotel is very clean and the staff are friendly and helpful. I would recommend trying the rooftop bar, we saw some beautiful sunsets there and the views of the surrounding area are magnificent.
This is a lovely hotel, ideally situated near the shops and restaurants of Can Picafort. Breakfast options are varied and good quality. The pools are great, with plenty of sunbeds available and sloping steps which are ideal for those who struggle with ladders. The hotel is very clean and the staff are friendly and helpful. I would recommend trying the rooftop bar, we saw some beautiful sunsets there and the views of the surrounding area are magnificent.
6
PABLO
11 Apr 2023
·
Stayed 7 nights
Buen desayuno en general (con buena variedad), excepto los zumos de máquina; los peores que he visto nunca en un hotel de 4*, el café de máquina también muy malo y la bollería que sobraba del día anterior (no debería ponerla) Personal de recepción y comedor muy amables. Al hacer el check in, te piden anotar en un papel los datos de la tarjeta de crédito (en lugar de retenerte con el TPV un saldo en la tarjeta como depósito). Limpieza de la habitación escasa. El primer día nos encontramos bastoncillos usados de los oídos en el baño. Colchones demasiado duros para mi gusto (aunque esto ya es opinión personal). Personal del spa poco amable. Te echan a las 19:05h (a pesar de que en teoría abren hasta las 19:30h). No dejan entrar a menores de 16 años (ni siquiera acompañados de adultos) Spa y gimnasio con mal mantenimiento; la mitad de las cosas no funcionaban.
Buen desayuno en general (con buena variedad), excepto los zumos de máquina; los peores que he visto nunca en un hotel de 4*, el café de máquina también muy malo y la bollería que sobraba del día anterior (no debería ponerla) Personal de recepción y comedor muy amables. Al hacer el check in, te piden anotar en un papel los datos de la tarjeta de crédito (en lugar de retenerte con el TPV un saldo en la tarjeta como depósito). Limpieza de la habitación escasa. El primer día nos encontramos bastoncillos usados de los oídos en el baño. Colchones demasiado duros para mi gusto (aunque esto ya es opinión personal). Personal del spa poco amable. Te echan a las 19:05h (a pesar de que en teoría abren hasta las 19:30h). No dejan entrar a menores de 16 años (ni siquiera acompañados de adultos) Spa y gimnasio con mal mantenimiento; la mitad de las cosas no funcionaban.
10
Sinclair
13 Apr 2025
·
Stayed 5 nights
Well appointed hotel with so many facilities. Super clean and super friendly. We thoroughly enjoyed our stay and would consider it again if in Can Picafort.
Well appointed hotel with so many facilities. Super clean and super friendly. We thoroughly enjoyed our stay and would consider it again if in Can Picafort.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally functional and often spacious, with balconies and some sea views, but several guests mention poor soundproofing and hard twin beds pushed together. A few note AC performance, drainage problems, or less appealing views over the rear or car park.
Related guest reviews
8
Yanis
14 Sept 2024
·
Stayed 4 nights
Nous avons séjourner 4 nuit dans cette hôtel, franchement les espaces communs piscine spa et tout le reste etait parfait le petit déjeuner offre une grande diversité de quoi bien se faire plaisirs le matin le seul bémol etait la climatisation qui fonctionnait un peut quand elle voulais mais sinon c'etait top
Nous avons séjourner 4 nuit dans cette hôtel, franchement les espaces communs piscine spa et tout le reste etait parfait le petit déjeuner offre une grande diversité de quoi bien se faire plaisirs le matin le seul bémol etait la climatisation qui fonctionnait un peut quand elle voulais mais sinon c'etait top
10
Ioannis
1 Jun 2025
·
Stayed 4 nights
Staff were very welcoming and professional. I liked the choice of food for breakfast and the overall atmosphere. The bathrooms were spotless and the size of the room very decent. I would add some usb sockets and a trash bin in the sleeping area of the room.
Staff were very welcoming and professional. I liked the choice of food for breakfast and the overall atmosphere. The bathrooms were spotless and the size of the room very decent. I would add some usb sockets and a trash bin in the sleeping area of the room.
8
Petra
5 Aug 2025
·
Stayed 3 nights
Ein sehr schönes Hotel mit wirklich super netten und hilfsbereiten Mitarbeitern. Allerdings ist es dort so hellhörig, dass man morgens um sieben Uhr schon senkrecht im Bett steht, weil es so unfassbar laut ist. Wäre das nicht gewesen, wäre es perfekt.
Ein sehr schönes Hotel mit wirklich super netten und hilfsbereiten Mitarbeitern. Allerdings ist es dort so hellhörig, dass man morgens um sieben Uhr schon senkrecht im Bett steht, weil es so unfassbar laut ist. Wäre das nicht gewesen, wäre es perfekt.
6
Nina
30 Aug 2024
·
Stayed 6 nights
Great breakfast. Rooms small but modern. Single beds only, not ideal, pillows were awful. Room floor was not very clean on arrival. Roof top bar is stunning, a must see! Good location, great transport links for much of the island. But for me the pool & sunbathing areas were a real let down, in urgent need to refurbishment, but based on what we paid we cant complain too much. Nice time was had, but all in all due to the run down pool areas we spent most of our days at the beach or another hotel pool.
Great breakfast. Rooms small but modern. Single beds only, not ideal, pillows were awful. Room floor was not very clean on arrival. Roof top bar is stunning, a must see! Good location, great transport links for much of the island. But for me the pool & sunbathing areas were a real let down, in urgent need to refurbishment, but based on what we paid we cant complain too much. Nice time was had, but all in all due to the run down pool areas we spent most of our days at the beach or another hotel pool.
10
Selina
29 Jun 2023
·
Stayed 4 nights
This hotel is located perfectly 2 min walk to beach and shops. Staff all very friendly. Etremly clean. I have 3 negatives the air conditioning was not cold i do not agree for paying for a safe in a 4* hotel. Never had to before. And breakfast food was cold. The sky bar was excellent anazing views and the drinks in the hotel are as cheap if not cheaper than in the bars.
This hotel is located perfectly 2 min walk to beach and shops. Staff all very friendly. Etremly clean. I have 3 negatives the air conditioning was not cold i do not agree for paying for a safe in a 4* hotel. Never had to before. And breakfast food was cold. The sky bar was excellent anazing views and the drinks in the hotel are as cheap if not cheaper than in the bars.
8
Brian
27 Sept 2025
·
Stayed 7 nights
Nice hotel, courteous staff. The rooms need soundproofing. I could hear the person snoring in the next room. Also, heavy chairs being dragged across marble floors make for a very noisy environment.
Nice hotel, courteous staff. The rooms need soundproofing. I could hear the person snoring in the next room. Also, heavy chairs being dragged across marble floors make for a very noisy environment.
10
J
1 Oct 2024
·
Stayed 8 nights
The hotel was friendly and clean, the staff were helpful. The room was well aid out and spacious this particular room did not have a proper shower tray with a door or a towel rail which would have been better. The balcony view of this room was to the rear of the hotel no pleasant gardens or anything just views out over residential properties and the car park which can be a little noisy at times with cars and dogs barking etc.
The hotel was friendly and clean, the staff were helpful. The room was well aid out and spacious this particular room did not have a proper shower tray with a door or a towel rail which would have been better. The balcony view of this room was to the rear of the hotel no pleasant gardens or anything just views out over residential properties and the car park which can be a little noisy at times with cars and dogs barking etc.
8
Sandra K
19 Nov 2024
·
Stayed 6 nights
The staff were nice. Location was good and within walking distance to the street market, restaraunts, beach and tour pickups. Lots of options for the in house buffets and we had some fun entertainment each night. Small issue with showers slow to drain. Bigger issue was the beds, like sleeping on a park bench and had to use the extra comforters to provide a bit of cushion. That said, my mom loved her bed.
The staff were nice. Location was good and within walking distance to the street market, restaraunts, beach and tour pickups. Lots of options for the in house buffets and we had some fun entertainment each night. Small issue with showers slow to drain. Bigger issue was the beds, like sleeping on a park bench and had to use the extra comforters to provide a bit of cushion. That said, my mom loved her bed.
2
Alireza
5 Jul 2025
·
Stayed 3 nights
We spent 3 nights at the Grupotel Gran Vista & Spa for summer vacation and was deeply disappointed. Our room faced a blank glass wall—hardly the “view” shown in the listing photos on hotels.com. When I asked reception if this was a room or a prison cell, I was told we’d need to pay an extra perimium €150 for an upgrade. They offer another room which was worse. The hotel refused to move us without additional fee, even they had plenty rooms avialable with a view. The advertised photos of rooms on hotels.com are misleading, so book with caution! I refused to pay extra fee since Photo and description of rooms while booking are not same we got; specially room balcony view and the information of room are totally misleading. Grupotel Hotel Branch is money-oriented and that's why they have so many hotels in this area.
We spent 3 nights at the Grupotel Gran Vista & Spa for summer vacation and was deeply disappointed. Our room faced a blank glass wall—hardly the “view” shown in the listing photos on hotels.com. When I asked reception if this was a room or a prison cell, I was told we’d need to pay an extra perimium €150 for an upgrade. They offer another room which was worse. The hotel refused to move us without additional fee, even they had plenty rooms avialable with a view. The advertised photos of rooms on hotels.com are misleading, so book with caution! I refused to pay extra fee since Photo and description of rooms while booking are not same we got; specially room balcony view and the information of room are totally misleading. Grupotel Hotel Branch is money-oriented and that's why they have so many hotels in this area.
10
Nicola
14 Mar 2025
·
Stayed 7 nights
Colazione a buffet con tanta scelta e personale molto gentile. Camera non grandissima ma pulita. L'unica pecca sono i letti: due singoli avvicinati per ottenere un matrimoniale, al minimo movimento si spostano con molto rumore, si sentono anche dalle stanze vicine.
Colazione a buffet con tanta scelta e personale molto gentile. Camera non grandissima ma pulita. L'unica pecca sono i letti: due singoli avvicinati per ottenere un matrimoniale, al minimo movimento si spostano con molto rumore, si sentono anche dalle stanze vicine.
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AI-generated summary based on recent guest reviews
Service
Service is broadly friendly and helpful across the hotel, with many positive interactions at reception, bars, and the spa. Some guests describe unhelpful or rude responses when requesting room changes or from certain restaurant staff.
Related guest reviews
4
Isabel
27 Jun 2025
·
Stayed 10 nights
Hotel muito grande y lleno, nos dijeron que no tenían personas para el servicio de cuarto. Si pedíamos algo, nos informaban para ir a buscarlo a la recepción. Apartamentos distantes de la recepción.
Hotel muito grande y lleno, nos dijeron que no tenían personas para el servicio de cuarto. Si pedíamos algo, nos informaban para ir a buscarlo a la recepción. Apartamentos distantes de la recepción.
8
Joanne
15 Sept 2024
·
Stayed 7 nights
Check in staff lovely and efficient. Good quality food. Excellent service always from lady with big dark glasses and red lipstick with always a big smile. Male waiting staff and servers of meat and fish always grumpy. Roof bar staff friendly and efficient. Our room cleaners were grumpy, but made beds and changed towels daily. If you were not up by 9.15 they hung the ‘no’ sign on your door. We did have a different lady on one occasion who did an amazing job. Did what the others do but swept and cleaned floors which the other cleaners didn’t do. She was very efficient and friendly. Lady in spa always friendly and efficient and speaks all languages very well. The snack bar by the pool run very well. Great food and great service always. Superb beach nearby with loads of restaurants and shops
Check in staff lovely and efficient. Good quality food. Excellent service always from lady with big dark glasses and red lipstick with always a big smile. Male waiting staff and servers of meat and fish always grumpy. Roof bar staff friendly and efficient. Our room cleaners were grumpy, but made beds and changed towels daily. If you were not up by 9.15 they hung the ‘no’ sign on your door. We did have a different lady on one occasion who did an amazing job. Did what the others do but swept and cleaned floors which the other cleaners didn’t do. She was very efficient and friendly. Lady in spa always friendly and efficient and speaks all languages very well. The snack bar by the pool run very well. Great food and great service always. Superb beach nearby with loads of restaurants and shops
6
Tone
30 Jul 2023
·
Stayed 7 nights
We stayed here for one week in June with one adult and two children. Unfortunately, the room was not very clean when we arrived, especially the bathroom and the kitchen. Twice during our stay, we had to complain about a significant number of ants in the apartment. However, the worst part was waking up one night to find a mouse in the bed and several more on the floor. We had to insist on getting a new room immediately, and to our dismay, we did not receive any compensation for this dreadful experience. On the positive side, the pool was nice, and the food was quite good. However, overall, the service provided should have been much better, considering the issues we faced during our stay.
We stayed here for one week in June with one adult and two children. Unfortunately, the room was not very clean when we arrived, especially the bathroom and the kitchen. Twice during our stay, we had to complain about a significant number of ants in the apartment. However, the worst part was waking up one night to find a mouse in the bed and several more on the floor. We had to insist on getting a new room immediately, and to our dismay, we did not receive any compensation for this dreadful experience. On the positive side, the pool was nice, and the food was quite good. However, overall, the service provided should have been much better, considering the issues we faced during our stay.
8
Irina
17 Oct 2025
·
Stayed 5 nights
The cooks in the restaurant are rude
The cooks in the restaurant are rude
8
Michael
27 Feb 2026
·
Stayed 4 nights
Zimmer, Pool, Garten sehr gut. Personal an Rezeption unfreundlich und unflexibel. Wollte Aufenthalt verlängern, hätte aber 20 %% mehr als onlune bezahlen sollen!mehr
Zimmer, Pool, Garten sehr gut. Personal an Rezeption unfreundlich und unflexibel. Wollte Aufenthalt verlängern, hätte aber 20 %% mehr als onlune bezahlen sollen!mehr
10
Kenneth
9 Jul 2023
·
Stayed 3 nights
Nice hotel with great staff
Nice hotel with great staff
8
Elizabeth Anne
11 Oct 2025
·
Stayed 9 nights
Had a wonderful stay! The staff were excellent, with special mention for Libby, Daniela, Fran and Juan-Jose. The hotel is spotlessly clean, comfortable and ideally situated close to local restaurants, bars and the beach. That said we enjoyed the hotel’s bars and dining facilities too. The quality of the fresh food was good and seemed to cover all dietary choices. The Saloon Bar did feel like a crèche in the evening with children racing around despite the child related activities (ages 3 - 6) ending at 2100. Fortunately the SkyBar tended to be more adult orientated. Very enjoyable stay, thank you!
Had a wonderful stay! The staff were excellent, with special mention for Libby, Daniela, Fran and Juan-Jose. The hotel is spotlessly clean, comfortable and ideally situated close to local restaurants, bars and the beach. That said we enjoyed the hotel’s bars and dining facilities too. The quality of the fresh food was good and seemed to cover all dietary choices. The Saloon Bar did feel like a crèche in the evening with children racing around despite the child related activities (ages 3 - 6) ending at 2100. Fortunately the SkyBar tended to be more adult orientated. Very enjoyable stay, thank you!
10
Peter
1 Jun 2024
·
Stayed 3 nights
We arrived late with our baby and the reception staff were very helpful. The lady gave us some milk so our little one would be content as it was 2am. We were taken to our room and nothing was too much trouble. All staff were helpful and pleasant. A lovely clean hotel that catered for all your needs!
We arrived late with our baby and the reception staff were very helpful. The lady gave us some milk so our little one would be content as it was 2am. We were taken to our room and nothing was too much trouble. All staff were helpful and pleasant. A lovely clean hotel that catered for all your needs!
8
Denise
28 Jun 2024
·
Stayed 6 nights
All and all good. We got a room on the ground floor with balcony on the ugly backside. We asked to change and it took 4 days. The hotel was us from Sweden and 90% german with small kids. If you travel with small children this is a good hotel for you. Me and my son (13) would have prefered a more chill hotel. The gym need to be refreshed. Old and some machines are broken. We renares a car from the AirPort and drove to Alcúdia beach every day. That beach is so much better and beautiful. The hotel staff was friendly and good food. Also healthy choices. All and all good!
All and all good. We got a room on the ground floor with balcony on the ugly backside. We asked to change and it took 4 days. The hotel was us from Sweden and 90% german with small kids. If you travel with small children this is a good hotel for you. Me and my son (13) would have prefered a more chill hotel. The gym need to be refreshed. Old and some machines are broken. We renares a car from the AirPort and drove to Alcúdia beach every day. That beach is so much better and beautiful. The hotel staff was friendly and good food. Also healthy choices. All and all good!
10
Louise
1 Aug 2025
·
Stayed 8 nights
This is a lovely hotel, ideally situated near the shops and restaurants of Can Picafort. Breakfast options are varied and good quality. The pools are great, with plenty of sunbeds available and sloping steps which are ideal for those who struggle with ladders. The hotel is very clean and the staff are friendly and helpful. I would recommend trying the rooftop bar, we saw some beautiful sunsets there and the views of the surrounding area are magnificent.
This is a lovely hotel, ideally situated near the shops and restaurants of Can Picafort. Breakfast options are varied and good quality. The pools are great, with plenty of sunbeds available and sloping steps which are ideal for those who struggle with ladders. The hotel is very clean and the staff are friendly and helpful. I would recommend trying the rooftop bar, we saw some beautiful sunsets there and the views of the surrounding area are magnificent.
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AI-generated summary based on recent guest reviews
Location
Conveniently located a short walk from the beach, shops, restaurants, and bus links, with some quieter rooms away from crowds. A good base for Can Picafort and the surrounding area.
Related guest reviews
8
Pietro
31 May 2022
·
Stayed 5 nights
Schönes Familien Hotel mit guter Lage. 5 min zum Strand und zum Strand läuft man durch die Fußgängerzone. Alles fussläufig zu erreichen auch ein großer Supermarkt gerade für Familien mit Kleinkinder Top! Wir sind mit dem Öffentlichen Bus vom Flughafen angereist, kostengünstig und genauso schnell wie mit einem Shuttle der 10 mal in Hotels hält. A32 ist die Linie. Das Hotel ist Sauber und es gibt wirklich viel für Kinder. Pools, sowie Animationen oder Kinder Disco für ganz kleine. Wirklich toll gemacht. frühstück war auch super, viel zur Auswahl für jedermann. Wir würden es wieder buchen.
Schönes Familien Hotel mit guter Lage. 5 min zum Strand und zum Strand läuft man durch die Fußgängerzone. Alles fussläufig zu erreichen auch ein großer Supermarkt gerade für Familien mit Kleinkinder Top! Wir sind mit dem Öffentlichen Bus vom Flughafen angereist, kostengünstig und genauso schnell wie mit einem Shuttle der 10 mal in Hotels hält. A32 ist die Linie. Das Hotel ist Sauber und es gibt wirklich viel für Kinder. Pools, sowie Animationen oder Kinder Disco für ganz kleine. Wirklich toll gemacht. frühstück war auch super, viel zur Auswahl für jedermann. Wir würden es wieder buchen.
10
Karolina
25 Apr 2025
·
Stayed 6 nights
We enjoyed a lot our stay in the Granvista. It was clean, safe, quiet, lots of activities for everyone, amazing staff. Our apartment was on the top floor so we could enjoy the sun on our terrace. The kitchen was quite well equipped but there was no condiments at all. Not a big deal, but if you want to cook - you need to buy basically everything. There is plenty of big shops around with Aldi being on the other side of the road. What surprised us a bit, the tv didn’t had any Netflix or YouTube, just Spanish tv (always with dubbing). Overall we had very pleasant stay and we would recommend it for sure! Thank you! Gracias :)
We enjoyed a lot our stay in the Granvista. It was clean, safe, quiet, lots of activities for everyone, amazing staff. Our apartment was on the top floor so we could enjoy the sun on our terrace. The kitchen was quite well equipped but there was no condiments at all. Not a big deal, but if you want to cook - you need to buy basically everything. There is plenty of big shops around with Aldi being on the other side of the road. What surprised us a bit, the tv didn’t had any Netflix or YouTube, just Spanish tv (always with dubbing). Overall we had very pleasant stay and we would recommend it for sure! Thank you! Gracias :)
8
Andrea
6 Sept 2025
·
Stayed 14 nights
Bella struttura con tanti servizi, a due passi dalla spiaggia e dai negozi.
Bella struttura con tanti servizi, a due passi dalla spiaggia e dai negozi.
10
Myriam
24 Aug 2024
·
Stayed 10 nights
Très bel hôtel bien desservi et idéalement situé. Les chambres sont fonctionnelles et assez spacieuses. Les lits et le ménage sont faits tous les jours, remplacement des serviettes également tous les jours. Mise à disposition gratuitement de serviettes de piscine / plage, avec possibilité de les changer 3 fois par semaine. Le petit déj est copieux, il y en a pour tous les goûts (sucré/salé) ! Rooftop sur le toit excellent ! Le seul bémol pour le manque de personnel parlant français, tout est principalement en allemand ! Mais nous avons passé un excellent séjour au sein de cet établissement. Je recommande.
Très bel hôtel bien desservi et idéalement situé. Les chambres sont fonctionnelles et assez spacieuses. Les lits et le ménage sont faits tous les jours, remplacement des serviettes également tous les jours. Mise à disposition gratuitement de serviettes de piscine / plage, avec possibilité de les changer 3 fois par semaine. Le petit déj est copieux, il y en a pour tous les goûts (sucré/salé) ! Rooftop sur le toit excellent ! Le seul bémol pour le manque de personnel parlant français, tout est principalement en allemand ! Mais nous avons passé un excellent séjour au sein de cet établissement. Je recommande.
10
Morten
6 Jul 2025
·
Stayed 7 nights
Fint opphold på et velfungerende hotell, kort vei til stranden,resturanter og butikker. Kommer gjerne igjen
Fint opphold på et velfungerende hotell, kort vei til stranden,resturanter og butikker. Kommer gjerne igjen
10
Selina
29 Jun 2023
·
Stayed 4 nights
This hotel is located perfectly 2 min walk to beach and shops. Staff all very friendly. Etremly clean. I have 3 negatives the air conditioning was not cold i do not agree for paying for a safe in a 4* hotel. Never had to before. And breakfast food was cold. The sky bar was excellent anazing views and the drinks in the hotel are as cheap if not cheaper than in the bars.
This hotel is located perfectly 2 min walk to beach and shops. Staff all very friendly. Etremly clean. I have 3 negatives the air conditioning was not cold i do not agree for paying for a safe in a 4* hotel. Never had to before. And breakfast food was cold. The sky bar was excellent anazing views and the drinks in the hotel are as cheap if not cheaper than in the bars.
10
Majbrit
26 Sept 2024
·
Stayed 7 nights
Fantastisk hotel, god lokation, lækker morgenmad - virkelig fantastisk pool område☀️☀️☀️ Skønne faciliteter. Kan varmt anbefales.
Fantastisk hotel, god lokation, lækker morgenmad - virkelig fantastisk pool område☀️☀️☀️ Skønne faciliteter. Kan varmt anbefales.
8
Sandra K
19 Nov 2024
·
Stayed 6 nights
The staff were nice. Location was good and within walking distance to the street market, restaraunts, beach and tour pickups. Lots of options for the in house buffets and we had some fun entertainment each night. Small issue with showers slow to drain. Bigger issue was the beds, like sleeping on a park bench and had to use the extra comforters to provide a bit of cushion. That said, my mom loved her bed.
The staff were nice. Location was good and within walking distance to the street market, restaraunts, beach and tour pickups. Lots of options for the in house buffets and we had some fun entertainment each night. Small issue with showers slow to drain. Bigger issue was the beds, like sleeping on a park bench and had to use the extra comforters to provide a bit of cushion. That said, my mom loved her bed.
8
Vincent
19 Oct 2024
·
Stayed 10 nights
Établissement à l'écart du bruit et de la foule.
Établissement à l'écart du bruit et de la foule.
10
Louise
1 Aug 2025
·
Stayed 8 nights
This is a lovely hotel, ideally situated near the shops and restaurants of Can Picafort. Breakfast options are varied and good quality. The pools are great, with plenty of sunbeds available and sloping steps which are ideal for those who struggle with ladders. The hotel is very clean and the staff are friendly and helpful. I would recommend trying the rooftop bar, we saw some beautiful sunsets there and the views of the surrounding area are magnificent.
This is a lovely hotel, ideally situated near the shops and restaurants of Can Picafort. Breakfast options are varied and good quality. The pools are great, with plenty of sunbeds available and sloping steps which are ideal for those who struggle with ladders. The hotel is very clean and the staff are friendly and helpful. I would recommend trying the rooftop bar, we saw some beautiful sunsets there and the views of the surrounding area are magnificent.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and buffets are frequently praised for variety and overall quality. Some guests find breakfast crowded or note weak coffee and juices, and half board dinners exclude drinks that are charged additionally.
Related guest reviews
10
eric
11 Jul 2024
·
Stayed 10 nights
Excellent complexe, très propre. Personnel souriant et efficace. Tres belle piscines. Petit déjeuner copieux Diner manque un peu de raffinement mais tres bon. Fermeture de la restauration 21h (un peu tôt). Bar restaurant de la piscine avec seulement 3 parfums de glace.
Excellent complexe, très propre. Personnel souriant et efficace. Tres belle piscines. Petit déjeuner copieux Diner manque un peu de raffinement mais tres bon. Fermeture de la restauration 21h (un peu tôt). Bar restaurant de la piscine avec seulement 3 parfums de glace.
8
Maurício
14 Jul 2025
·
Stayed 5 nights
Nice stay, they also earn money from guests with the drink options in the dinner, even if you book half-board with dinner included it does not include drinks, they charge high prices for a small coke or for a water, you might end up spend a lot only on the drinks. There is an Aldi close to it where you can buy drinks for less than 1 euro each can or bottle while they charge 2.90 or 4+ euro for each, be aware.
Nice stay, they also earn money from guests with the drink options in the dinner, even if you book half-board with dinner included it does not include drinks, they charge high prices for a small coke or for a water, you might end up spend a lot only on the drinks. There is an Aldi close to it where you can buy drinks for less than 1 euro each can or bottle while they charge 2.90 or 4+ euro for each, be aware.
10
Henriette
14 Jul 2025
·
Stayed 12 nights
Rigtig god morgenmadsbuffet - god mad og stort udvalg. Stort hotel men det er masser af plads ved poolen.
Rigtig god morgenmadsbuffet - god mad og stort udvalg. Stort hotel men det er masser af plads ved poolen.
10
Georgie
23 Feb 2026
·
Stayed 4 nights
Great value with lots of facilities, including complimentary access to the spa, bike rental & storage, good breakfast. Bed uncomfortable though.
Great value with lots of facilities, including complimentary access to the spa, bike rental & storage, good breakfast. Bed uncomfortable though.
8
Sandra K
19 Nov 2024
·
Stayed 6 nights
The staff were nice. Location was good and within walking distance to the street market, restaraunts, beach and tour pickups. Lots of options for the in house buffets and we had some fun entertainment each night. Small issue with showers slow to drain. Bigger issue was the beds, like sleeping on a park bench and had to use the extra comforters to provide a bit of cushion. That said, my mom loved her bed.
The staff were nice. Location was good and within walking distance to the street market, restaraunts, beach and tour pickups. Lots of options for the in house buffets and we had some fun entertainment each night. Small issue with showers slow to drain. Bigger issue was the beds, like sleeping on a park bench and had to use the extra comforters to provide a bit of cushion. That said, my mom loved her bed.
8
Alie Maeyke
15 May 2025
·
Stayed 4 nights
Fijn hotel met veel voorzieningen goed gelegen in Can Picafort. Het ontbijt is zeer uitgebreid met voor ieder wat wils!
Fijn hotel met veel voorzieningen goed gelegen in Can Picafort. Het ontbijt is zeer uitgebreid met voor ieder wat wils!
10
Louise
1 Aug 2025
·
Stayed 8 nights
This is a lovely hotel, ideally situated near the shops and restaurants of Can Picafort. Breakfast options are varied and good quality. The pools are great, with plenty of sunbeds available and sloping steps which are ideal for those who struggle with ladders. The hotel is very clean and the staff are friendly and helpful. I would recommend trying the rooftop bar, we saw some beautiful sunsets there and the views of the surrounding area are magnificent.
This is a lovely hotel, ideally situated near the shops and restaurants of Can Picafort. Breakfast options are varied and good quality. The pools are great, with plenty of sunbeds available and sloping steps which are ideal for those who struggle with ladders. The hotel is very clean and the staff are friendly and helpful. I would recommend trying the rooftop bar, we saw some beautiful sunsets there and the views of the surrounding area are magnificent.
8
Henrik
7 Jul 2025
·
Stayed 2 nights
Det var väldigt stökigt och stressig atmosfär vid frukosten plus att maten inte levde upp till förväntningarna. Annars var det ett okej hotell med många bekvämligheter men kommer inte bo på så stort hotell igen.
Det var väldigt stökigt och stressig atmosfär vid frukosten plus att maten inte levde upp till förväntningarna. Annars var det ett okej hotell med många bekvämligheter men kommer inte bo på så stort hotell igen.
6
PABLO
11 Apr 2023
·
Stayed 7 nights
Buen desayuno en general (con buena variedad), excepto los zumos de máquina; los peores que he visto nunca en un hotel de 4*, el café de máquina también muy malo y la bollería que sobraba del día anterior (no debería ponerla) Personal de recepción y comedor muy amables. Al hacer el check in, te piden anotar en un papel los datos de la tarjeta de crédito (en lugar de retenerte con el TPV un saldo en la tarjeta como depósito). Limpieza de la habitación escasa. El primer día nos encontramos bastoncillos usados de los oídos en el baño. Colchones demasiado duros para mi gusto (aunque esto ya es opinión personal). Personal del spa poco amable. Te echan a las 19:05h (a pesar de que en teoría abren hasta las 19:30h). No dejan entrar a menores de 16 años (ni siquiera acompañados de adultos) Spa y gimnasio con mal mantenimiento; la mitad de las cosas no funcionaban.
Buen desayuno en general (con buena variedad), excepto los zumos de máquina; los peores que he visto nunca en un hotel de 4*, el café de máquina también muy malo y la bollería que sobraba del día anterior (no debería ponerla) Personal de recepción y comedor muy amables. Al hacer el check in, te piden anotar en un papel los datos de la tarjeta de crédito (en lugar de retenerte con el TPV un saldo en la tarjeta como depósito). Limpieza de la habitación escasa. El primer día nos encontramos bastoncillos usados de los oídos en el baño. Colchones demasiado duros para mi gusto (aunque esto ya es opinión personal). Personal del spa poco amable. Te echan a las 19:05h (a pesar de que en teoría abren hasta las 19:30h). No dejan entrar a menores de 16 años (ni siquiera acompañados de adultos) Spa y gimnasio con mal mantenimiento; la mitad de las cosas no funcionaban.
10
Justina
12 Sept 2023
·
Stayed 7 nights
We are really happy we chose this hotel. Very modern, clean and well organised hotel, people who work there very friendly, helpful, smiley and make you feel like on holiday every day. Pools were amazing, pool towels and spa are free, lots to do for small kids, our baby was overmoon. The highlight of the stay was huge variety of food to choose from during the breakfast and dinner, good quality aswell. Nice touch coffee jar given in the morning per table so you dont need to waste your time qeueing next to the machine. On Sunday they even gave prosecco for breakfast which was very nice surprise. Overall, amazing standard hotel, with lots of pools for kids and nice meals you can choose for your taste, clean and enjoyable atmosphere. Thank you, Definitely will come again and recommend to my friends and family.
We are really happy we chose this hotel. Very modern, clean and well organised hotel, people who work there very friendly, helpful, smiley and make you feel like on holiday every day. Pools were amazing, pool towels and spa are free, lots to do for small kids, our baby was overmoon. The highlight of the stay was huge variety of food to choose from during the breakfast and dinner, good quality aswell. Nice touch coffee jar given in the morning per table so you dont need to waste your time qeueing next to the machine. On Sunday they even gave prosecco for breakfast which was very nice surprise. Overall, amazing standard hotel, with lots of pools for kids and nice meals you can choose for your taste, clean and enjoyable atmosphere. Thank you, Definitely will come again and recommend to my friends and family.
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10
Stephen
8 Sept 2026
·
Stayed 14 nights
Very good hotel. Friendly staff. Good spa facilities. Food was good and plenty of room around pools with plenty of sunloungers. Would happily stay there again.
Very good hotel. Friendly staff. Good spa facilities. Food was good and plenty of room around pools with plenty of sunloungers. Would happily stay there again.
10
Lucy
25 Jul 2026
·
Stayed 9 nights
All good and great for families!
All good and great for families!
10
marcos asdrubal
11 Jul 2026
·
Stayed 3 nights
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2
Nazif
11 Jul 2026
·
Stayed 7 nights
So, several things was not ok actually for the price they charge for the room. The rooms was not clean, it was full of ants that literally was all over the place and during night they even crawled the beds. The adapter you put your card in to activate electricity was broken so our kids was not allowed to touch it. Both my sons got injured in the pool due to the pool ground having cracks, they both ended up cutting their toes and we had to use bandage throughout the vacation. Overall it really felt like a 2 star hotel rather than 4 star.
So, several things was not ok actually for the price they charge for the room. The rooms was not clean, it was full of ants that literally was all over the place and during night they even crawled the beds. The adapter you put your card in to activate electricity was broken so our kids was not allowed to touch it. Both my sons got injured in the pool due to the pool ground having cracks, they both ended up cutting their toes and we had to use bandage throughout the vacation. Overall it really felt like a 2 star hotel rather than 4 star.
10
Hristo
31 May 2026
·
Stayed 6 nights
Staff was friendly and helpful. The hotel was homy and close to the beach
Staff was friendly and helpful. The hotel was homy and close to the beach
FAQs about Grupotel Gran Vista & Spa
Is parking available at the property?
Free self-parking is available on-site, but it is limited. No reservation is required.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 8:00 AM to 10:30 AM for a fee of approximately EUR 15 for adults and EUR 7.5 for children.
Are pets allowed at the property?
Pets are not allowed at the property, but service animals are exempt.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM until 12:00 AM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
Is there an airport shuttle service available?
A roundtrip airport shuttle is provided for a surcharge and is available on request. Guests must contact the property with arrival details before travel.
What accessibility features does the property offer for guests with disabilities?
The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. Please contact the property for specific accommodations.
What is the location of the property in relation to key landmarks?
The property is located on the boardwalk in Santa Margalida, within a 15-minute drive of Playa de Muro and Alcúdia Port. It is approximately 0.7 km from Playa de Can Picafort and about 61.4 km from Palma de Mallorca Airport.
Does the property have a swimming pool?
Yes, the property features 2 indoor and 3 outdoor swimming pools, including an outdoor heated pool. The pools are operational year-round, with specific hours for each.
What are the policies for guests staying with children?
Children are welcome at the property. The minimum age for children to stay for free has not been specified.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property in advance for any specific requests regarding additional sleeping arrangements.
Have a question?
Instant AI responses are based on hotel information
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Business details
Property registration number H-PM-1903
- Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Tour desk
Activities
Swimming pool
Tennis courts
Garden
Golf course (nearby)
Beach (nearby)
Scuba diving
Windsurfing
Cycling
Billiards
Fishing
Golf (miniature)
Horse riding
Playground
Canoeing
Hiking
Child pool
Pool indoor
Pool outdoor
Outdoor heated pool
Live music
Bicycle Tour Information
Evening Entertainment
Pool (Indoor)
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Water Park
Parking
Parking
Airport shuttle
Free parking
Electric car charging station
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
Services
Business centre
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Safe-deposit box
ATM/Cash machine
Bicycle rental
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Bingo
Concierge Services
Lockers Available
General
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Solarium
Spa & wellness centre
Barber/Beauty shop
Body treatments
Facial treatments
Kids club
Picnic area/Tables
Packed lunches
Vending machines
Family room
Snack Bar/Deli
Wheelchair Accessible (Limited)